#### **Job Summary** **IT Technician (with Mac proficiency)** We are looking for a motivated and highly technical I.T Technician / Mac technician to work in our warehouse in the Oxford. The successful candidate must have experience in stripping down computers plus repairing Macbooks/iMacs. We will prefer candidate with customer-facing skills. This is an excellent opportunity for the right individual to join an established organisation that has experienced significant growth recently. **Duties and Responsibilities** * Diagnosing and repairing desktop and laptop with both software and hardware faults. * Setting up and installing new machines. * Stripping down laptops or PCs and rebuilding their systems. * Repairing motherboards and upgrading firmware. * Data recovery. * Software and system repairs including installations, upgrades and virus cleaning. * Apple Mac repairs including iPad, iPhones and computer repairs. * You will be responsible for ordering and stocking of computer parts. * Assist personnel with installation, configuration and ongoing usability of system hardware and software * Offer daily operations and systems support to personnel * Verify functionality of hardware and software components * Troubleshoot hardware and software issues in person, remotely and by phone. **Skills / Qualifications / Experience Required** * Degree in Computer Science, Information Science or equivalent. * Problem-solving skills. * Active listening skills. * Knowledge of data storage and data recovery. * Service-oriented. * Exceptional technical expertise. * Superior working knowledge of computer systems. * Time and task management. * Good communication skills. * Extensive knowledge of computer software. * You must be a team player to work with a team of 10. **6 reasons why you should join us and get the appreciation you deserve:** 1. Super friendly team. 2. Good work life balance. 3. Excellent training on our Laptop motherboard repairing machine. 4. Fast growing business. 5. Latest technology providers. 6. Great career potential. **Salary:** Starts from £9/Hour(Based on Experience \& Knowledge) **Job Type** : Permanent **Job Location:** Oxford **Contact Person**: Sleha Javed **Apply for this position** To apply for this position, please email a copy of your CV with a covering letter to info@refurbmac.co.uk stating which position you're applying.