Avening Insurance & Superannuation Job Listings

Client Service Specialist- Pension63093596223233120

Indeed

Client Service Specialist- Pension

Who are we? Howden is a collective -- a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities -- work / life balance, career progression, sustainability, volunteering -- you'll find like-minded people driving change at Howden. Client Services Specialist Pensions HEBW Howden Employee Benefits \& Wellbeing From day one, our mission has been to create an independent business with a unique culture -- one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities -- work/life balance, career progression, sustainability, volunteering -- you'll find like-minded people driving change at Howden. Role Overview: Howden are seeking a Client Services Specialist to achieve success for our clients. This role specifically focuses on delivering exceptional client service within our Pensions team and how operationally we can underpin and support our client's needs. Role Responsibilities: * Provide pension administrative servicing support for our pension clients, working collaboratively alongside the Pension Consultancy Team and inline with the client's Scope of Service agreement * Complete work for scheme renewals or market reviews in line with clients' requirements, collation, and analysis of results in appropriate format and support the Consultancy Team with report production * Monitor insurers' performance on behalf of clients and challenge insurer as appropriate to resolve any issues * Deal with client queries (verbal and written) in line with service level agreements and liaise with insurers where necessary to deliver this * Update all internal systems as per process ensuring we remain compliant * Ownership of and proactive management of your workload * Manage client relationships in conjunction with the Consultancy team to support retention \& growth opportunities * Provide peer review support as necessary. Role Requirements: * Strong prioritisation and work management skills * Excellent attention to detail * Ability to communicate clearly and efficiently (both verbally and written) with clients, insurers, internal and external stakeholders * Strong ability to work collaboratively with colleagues * Good understanding of all Group Pension providers in the current market * Good understanding of industry regulations, compliance requirements and technical specifications * Good understanding of the Employee Benefits sector and its associated products * Experience of working with an Employee Benefits Consultancy or with an Insurance Provider is preferred but not essential * RO1 \& RO4 held, this is preferred but not essential. The business will support you in working towards this * Motivated with a strong desire to learn about the Employee Benefits industry and specifically the Group Pension sector. What do we offer in return? A career that you define. Yes, we offer all the usual rewards and benefits - including great healthcare provision, a wide variety of wellbeing offers, competitive salary, generous pensions and more - but we know you expect all that. 3 What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference -- not just in the workplace, but in the industry and in the wider community. Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts -- based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better -- and that's better for everyone. Diversity and Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances What do we offer in return? A career that you define. At Howden, we value diversity -- there is no one Howden type. Instead, we're looking for individuals who share the same values as us: * Our successes have all come from someone brave enough to try something new * We support each other in the small everyday moments and the bigger challenges * We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours\* or hybrid working\*. If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application -- if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. * Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent

Bristol, UK

Negotiable Salary

Indeed

Insurance Technician

### **Description** Are you detail-oriented, technically minded, and ready to take the next step in your insurance career? At PoloWorks, we are looking for a Technician to join our team in Cheltenham. In this role, you'll play a key part in accurately processing London Market Insurance underwriting data, supporting our operational excellence, and helping maintain strong client relationships. As a Technician, you will analyse and process complex data, ensure compliance with internal guidelines, and respond to queries to maintain data integrity. You'll also support onboarding new team members, contribute to documentation and training materials, and collaborate across multiple client accounts. We are looking for someone with 1--2 years of experience in the insurance industry, strong attention to detail, and excellent communication skills. A basic understanding of insurance market structures and a willingness to pursue CII qualifications is essential. We welcome applications from candidates seeking part-time hours or job share opportunities. Please indicate your preferred working arrangements within your application. ### **Key Responsibilities** Process London Market Insurance underwriting data in accordance with established procedure guides. Analyse technical data and perform calculations related to limits, premiums, and deductions. Address internal and external queries to ensure data accuracy and processing efficiency. Support new team members by providing basic technical training. Assist in organising and maintaining documentation for data processing. ### **Skills, Knowledge and Expertise** Relevant experience in the insurance industry. Strong attention to detail with a commitment to service excellence. Effective verbal and written communication skills. Ability to work independently while collaborating effectively within a team. Experience in providing basic technical training to new team members. Demonstrates behaviours aligned to the PoloWorks PRIDE values: * Pioneering -- we don't stand still * Responsible -- We do the right thing * Inclusive -- we all play a role * Delivery Focused- we provide services we are proud of * Empowering -- we equip people to be their best ### **Benefits** As well as a competitive salary, discretionary annual bonus, and 23 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay. You will also have access to company volunteering days, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel. ### **About PoloWorks** PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable. As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow. Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges. With offices located in both London and Cheltenham, PoloWorks is poised for ambitious growth, presenting thrilling opportunities for those who join us on the next phase of our journey. By becoming part of our team, successful candidates will be joining a business recognized as a Great Place to Work Certified organisation, and honored with awards for Best Workplaces for Women and Best Workplaces in Financial Services and Insurance. *It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.*

Cheltenham, UK

Negotiable Salary

Personal Lines Broker/Team63093917464451122

Indeed

Personal Lines Broker/Team

We are a friendly independent insurance broker based in Faringdon, Oxfordshire, SN7 7HU. We work within various markets including Commercial, Cyber \& Risk Management, Sports \& Leisure, Freight \& Marine Cargo, Health \& Wellbeing, Home \& Property Owners, Travel \& Holiday, and more. If you are interested in joining our team please email Lana Tilley: lana.tilley@bgi.uk or call on 01367 246149. **Personal Lines Broker/Team** ------------------------------ Salary Circa £30,000 a year, full-time, permanent, Monday to Friday -- Faringdon, Oxfordshire. **Summary** This is a full-time hybrid role for a Personal Lines Broker, or perhaps a Team looking for a new home and new opportunities. Our office is located in Faringdon, Oxfordshire, but we appreciate teams might be located in other areas of the UK. The Personal Lines Broker/Team will be responsible for handling client enquiries, providing tailored insurance solutions, managing renewals, and processing claims. The role involves maintaining strong relationships with clients and ensuring high levels of customer satisfaction. We anticipate adding a flow of new mid/high net worth opportunities to the account over the coming year. **Required** * Experience in handling client enquiries and providing customer support * Knowledge of insurance products and the ability to provide tailored insurance solutions * Skills in managing new business, renewals and guiding clients with claims * Strong communication and interpersonal skills * Ability to work independently and collaboratively in a hybrid work environment * Attention to detail and high levels of accuracy * Relevant qualifications in insurance or related fields are beneficial * Experience using insurance-related software and technology **About Us** BGi.uk is an independent insurance broker, providing bespoke, tailored insurance solutions across the UK and EEA. Established in 1982, the company is privately owned and regulated by the FCA. BGi.uk takes a personalized approach, ensuring that each client receives an insurance solution tailored to their unique needs. BGi.uk is a forward-thinking Broker, e.g. we help clients navigate emerging risks from new technology, evolving regulations, and environmental responsibilities. **Benefits** * 25 days holiday, increasing each year to a maximum of 30 (plus bank holidays) * Company pension (5% employee/4% employer) * Enhanced maternity and paternity pay * Performance related bonuses * Hybrid working * Employee Referral Programme * Employee Assistance Programme * Good opportunities for career progression * Perks at Work * Informal, quirky office environment with casual dress * Staff Socials * Wellbeing days * Birthday Gift * Kitchen facilities with refreshments **How to Apply** Please send your CV to lana.tilley@bgi.uk or contact Lana on 01367 246149 for further information.

Faringdon SN7, UK

Negotiable Salary