90 Call Centre & Customer Service in England lowest at $8.5+

Indeed

Case Manager

Reporting to the IRARA Programmes Manager, the role involves undertaking casework, accepting new cases, supporting the creation of a viable "reintegration plans," securing appropriate documentary evidence of expenditure; the co-ordination of the timely delivery of services; and completion of M\&E activities. The post holder will be required to update a limited number of computer-based case management tools which are used in the support of our operational activities. This role is based in Sheﬃeld City centre, hours of work are Monday to Friday 08:00 to 17:00, with 28 days paid annual leave (includes bank holidays). Salary: 26,000-28,000 **Duties and responsibilities** Facilitate the overall reintegration process at every stage to ensure the smooth delivery of services in the country of origin. Manage the third country organisation on a daily, weekly, and monthly basis to ensure: * It is aware of and ready to deliver airport meet and greets * It is developing the appropriate number of reintegration plans * It is providing the appropriate number of proof of payments * It keeps regular contact with the TCN to avoid losing their track * It monitors and reports to the head oﬃce reintegration activities Ensure good communication with third country delivery organisation and the sending country Proactively approach third country for updates, assistance and issues as needed Instruct, advise and follow up with third country to ensure all returnees where post arrival assistance has been requested by the customer are met and the cash amount is paid within 3 days Work with third country to ensure all cash payment evidence is uploaded onto the system within the required timescale Work with third country to ensure Reintegration Plans are developed within the required timescale. Evaluate and validate the plans for further approval(s) Instruct, advise, and follow up with third country to ensure all cases are completed within the required timescale * Identify expiring cases and work with the third country to prioritise them * Identify and escalate any cases that are nearing the max threshold Guide and remind the third country to ensure 'proof of payment' documentation are uploaded and monitor they are sent to the customer within the required timescale Ensure customer satisfaction and that complaints are managed quickly and satisfactorily, escalating where necessary Deliver a weekly report every Friday with highlights of key activities and issues **Qualifications** Strong analytical skills for effective case assessment and management Excellent customer service abilities to support clients' needs Proven administrative experience to maintain accurate records and documentation Exceptional organizational skills to manage multiple cases efficiently Ability to work collaboratively in a team-oriented environment Relevant certifications in case management or related fields are a plus **Please apply with a cover letter \& CV.** **Please note that only applicants with the existing right to work in the UK will be considered for this position, as we are unable to offer sponsorship.** Job Type: Full-time Pay: £26,000.00-£28,000.00 per year Schedule: * Monday to Friday Work Location: In person Application deadline: 26/06/2025 Reference ID: SHEFF01

Sheffield, UK

£26,000-28,000

Amon - Part Time Sales Advisor63093914097409121

Indeed

Amon - Part Time Sales Advisor

**Sales Advisor** ================= Tenant: Amon Vacancy: Sales Advisor Type: Part Time ### **Job Description** We're looking for a active and efficient sales advisor to join our team. As a sales advisor, your duties and responsibilities will be to facilitate the sales by guiding customers to their desired product and satisfy the customer by demonstrating the functions and other details. If your skills match our criteria and have customer service experience, apply for this job now. We would love to meet you. ### **Hours** Part Time, must be able to work weekends. ### **Salary** TBC ### **Application** Please send CV to our email address amonfrenchgate@gmail.com ### **Closing date** Ongoing

Doncaster, UK

Inbound Sales Advisor - Site based63093913681025122

Indeed

Inbound Sales Advisor - Site based

Job Title: Inbound Sales Advisor - Site based Job Description !**Take steps towards a new career today!** **About us...** ***Working with us is more than just a job. It's work you can feel proud of!*** We're looking for passionate, caring \& experienced people to join our Inbound Sales team! We are offering a fantastic opportunity to work on behalf of one of the UK's biggest Telecommunications company! * Excellent starting salary of **£25,480** **plus opportunity to earn Bonus which is uncapped!** * Role is based Adwick Park, Swinton, Rotherham S63 5NA * **Rotational Shift pattern.** You will work 40 hrs per week between the hours of 8am-8pm Monday - Sunday As an **Inbound Sales Advisor,** You will be taking inbound calls from customers who are currently within the last 6 months of their contracts. Your role will be to assist with retentions, selling additional products and services as required and you will also deal with brand new customers! **Benefits of being an Inbound Sales Advisor:** * Full training * Fantastic **Career Development** opportunities and access to our fantastic **Concentrix University** portal * Exclusive discounts on sim only plans up to 80% for **you \& up to 4 for family and friends!** * Exclusive discounts on broadband, mobile, TV channels, and more, including family \& friends deals" **What you'll need...** * A minimum of 6 months' experience within a Customer Service role * Sales experience an advantage * Clear criminal and credit records * Ability to provide reference within last 3 years of employment. * Computer literate with the ability to multitask and use multiple systems at any one time. * An ability to work as part of a great team ***What are you waiting for?*** ***We are...One Team. One Company. One Concentrix*** ***Concentrix is an Equal Opportunity Employer, and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.*** Job Types: Full-time, Permanent Pay: £25,480 per year Additional pay: * Bonus scheme Benefits: * Company pension * Employee discount * Sick pay * Store discount Location: GBR Rotherham - Adwick Park, Wath Upon Dearne Language Requirements: Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

Wath upon Dearne, UK

£25,480