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Operations Manager - South Central63093966078979120

Operations Manager - South Central

Job Introduction At Agincare we believe great care starts with great leadership. We're looking for a dynamic and experienced Operations Manager to oversee a portfolio of Care and Nursing Homes across the South Central region including Hampshire, Surrey, Bournemouth, Poole and Christchurch. In this pivotal role, you'll provide guidance and oversight to our Registered Managers, ensuring safe, person-centred care that meets regulatory standards and exceeds expectations. You'll be instrumental in building strong staff teams, maintaining high-quality service delivery, and fostering excellent relationships with residents, families, and local partners. This is a unique opportunity to shape services, support teams, and drive innovation in care -- all while working with a nationally recognised provider that's passionate about people. #### **What You'll Be Doing** As Operations Manager, you'll play a vital leadership role in ensuring our care services are consistently safe, responsive, and high-quality. Your responsibilities will include: * Leading, mentoring, and empowering Registered Managers across multiple Care and Nursing Home sites, ensuring they are supported, motivated, and equipped to lead their teams effectively. * Maintaining full compliance with all CQC regulations, safeguarding protocols, and statutory obligations, while promoting a strong culture of accountability and continuous improvement. * Driving recruitment, retention, and workforce development strategies, ensuring each service is adequately staffed with skilled, compassionate individuals who reflect our values and commitment to excellence. * Managing and resolving escalated concerns, including complaints or safeguarding issues, ensuring outcomes are handled sensitively, promptly, and in line with company policies. * Championing operational performance, using tools like audits, KPIs, and structured service reviews to monitor quality, identify areas for improvement, and implement positive change that benefits both staff and residents. This is a hands-on, high-impact role where your leadership will directly shape the experience of those who live and work in our services. #### **What You'll Bring** We're looking for someone with multi-site, senior management experience in the care sector, a strong understanding of regulatory frameworks, and a hands-on approach to team and service development. You will also have extensive knowledge of CQC regulations, particularly in reference to a care home setting. If you're passionate about high standards, strategic in your thinking, and ready to make a lasting impact -- we'd love to hear from you. #### **Why Agincare?** At Agincare, we don't just offer jobs -- we offer careers with meaning. With a supportive culture, national presence, and real room to grow, you'll be part of a team that's proud to make a difference. #### **About Agincare** We're a family run business that's been caring and supporting people since 1986. With over 4,500 team members, we're one of the UK's largest care providers and are continuing to grow. We have over 100 locations across England including our care \& nursing homes, home care branches, extra care schemes, supported living properties and live-in offices. Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities. All of our care services are regulated by the Care Quality Commission (CQC). Equal opportunities are important to us at Agincare and we welcome applications from all.

Wickham, Fareham, UK

Negotiable Salary

Head Nurse Job63391833317763121

Head Nurse Job (Part-Time 30 hrs per week) I am working with an outstanding coeducational boarding and day preparatory school located in the idyllic village setting of Shackleford near Godalming in Surrey. They are seeking a Head Nurse to join their team ASAP, on either a part-time basis or a full-time residential role combined with a boarding position. Role: The Head Nurse is responsible for leading on all matters of health and medical care for the pupils and staff at the school. It is envisaged that this position will be a part-time role, but for the right candidate there is scope for the role to be both full-time and residential to support the boarding house. The Head Nurse is expected to be involved in the life of the school - getting to know the children and how the school functions. They will work closely with other members of staff and parents in the pastoral care of the pupils, and will support and advise children, staff and parents regarding health matters. The Head Nurse will report to the Assistant Head (Pastoral), and work in conjunction with the Matrons and the boarding house team under the leadership of the Housemaster. The nature of the work will also necessitate close communication with the Headmaster, the Director of Sport and the Bursar. This is, predominantly, a term time only role, however, the Head Nurse is expected to be at the school for the three days prior to the start of each term, and for one additional week per year to fulfil administrative and compliance aspects of the role. You will: Hold a current Nursing qualification and current NMC registration Adhere to the NMC Code for Nurses and be conversant with the Scope of Professional Practice and other NMC advisory papers Hold a current FAW certificate (This can be completed after acceptance of job but before the start of the employment) Have experience of providing emergency medical care and running a department Have the ability to communicate and relate to children, staff and parents Have good administrative skills (a familiarity with Microsoft Word, Excel and Outlook would be preferable) Be able to triage children’s needs and prioritise workload. Be in sympathy with the ethos and aims of the school. Have a working knowledge in the following areas: Concussion/Vision testing/Hearing testing/Eating Disorders/Mental Health/Sports injuries/Acne/Lice/Diabetes and immunizations *There is a detailed job description for this post that can be sent over up on request* Hours: Permanent, part-time (30hrs/wk, 0.6FTE, term-time only plus INSET days (approx. x7/year) and one week in the Summer holidays.) Salary: Please call / e-mail to discuss further but will be very competitive based on experience Interviews: Mid-October Start: ASAP Vacancy Number: 117150 Responsible Consultant: Kelly B (Kellyb@greycoatlumleys.co.uk)

Negotiable Salary

Sussex Mental Healthline Call Operator63093595473283122

Sussex Mental Healthline Call Operator

We are the NHS 111 Mental Health Option service. The service is a 24/7 mental health crisis line for anyone who may be in crisis and in urgent need of help with their mental health. We are an ageless service operating 24 hours a day, 7 days a week. We are currently recruiting for a Mental Healthline Operator to join our busy team. You will be joining a friendly, supportive and dedicated team of Clinicians and Call Operators responding to Sussex-wide callers who require support for their own or others Mental Health difficulties. The team are fully office-based on site at Swandean Hospital, Worthing. As a Call Operator you will be trained in a specific triage tool, to be utilised alongside your existing skills, to support callers and where necessary escalate to a clinician or signpost to services across Sussex. We place a large focus on staff training, including a bespoke induction and plenty of on-going in-house training. You will benefit from a full and robust supervision package, with ample opportunities for group reflection, development and mentoring. There is no appointment system so the work is fast-paced and varied. SPFT provides mental health and learning disability care for children, young people and adults across Sussex. **Working in Sussex:** Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns Embrace the city life with great access to visit Brighton and London With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure We'd love you to join our organisation that is rated 'good' overall and 'outstanding' for caring by the CQC. Our staff agree, in our recent staff survey 82% told us that they recognise that care for patients is our top priority. **Key staff survey results include:** 70% highlighting flexible working opportunities as a key point for satisfaction at work 79% reporting feeling able to make suggestions to improve the work within their team 77% identifying the opportunities to show initiative in their roles We support flexible working . We know that a positive work/ life balance brings about huge health-related benefits, which has a positive impact on the care we provide. Please speak to us about part time hours, if it works for you and works for the role, we'll do our best to make it happen. To be successful in this role you will share our passion, desire and empathetic approach to supporting people of all ages with complex mental health needs, who are often experiencing crisis. **Requirements:** Excellent interpersonal and communication skills Competent IT skills Experience of working with people with Mental Health needs Comfortable working in a fast-paced and varied and demanding role Ability to work across the 24 hour period; to include evenings, weekends and nights. Shifts are E-7am-3pm, L1pm-9pm, L4 4pm-midnight Night 20.45-07.15 Able to work autonomously Ability to travel and work from an office base in Sussex Flexibility with working patterns to include some weekend and evening work is essential. This does bring with it increased rates of pay for unsocial hours as set out under the Agenda for Change (AfC) guidelines. See attached Job Description and Person Specification for full details.

Negotiable Salary

Care Assistant63093917034625123

Join Cera as a Care Assistant in Sandown. You'll be supporting us on our mission to transform social care and enable more people to live longer, healthier and happier lives in their own homes. **Are you kind? A people person? Love making a difference in people's lives? Then we can offer you the perfect role as a Carer, where you will genuinely make a difference, every day! No experience is required.** We're recruiting part-time and full-time care assistants to support our clients at home. We have work available in Newport, Sandown, Shanklin, Ventnor and surrounding areas. We have a flexible approach for shifts including mornings, days, evenings and nights - you'll usually have every other weekend off for work-life balance. **Our benefits include:** * Guaranteed hours are available up to 30 hours per week, subject to candidate availability * Enhanced bank holiday rate * Holiday pay and pension scheme * Free DBS/PVG, company mobile phone and uniform provided * Paid mileage between visits at 45p * Access to our benefits \& discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities * Exclusive discounts to help you get on the road including savings on driving lessons, fuel, car insurance, car maintenance, cycle hire and much more * Enhanced maternity (12 weeks full pay), paternity and parental leave policies * An industry-leading career development pathway, including the Care Certificate and NVQ's, there is plenty of opportunity for progression - 50% of our salaried roles are filled internally. * Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests \& contribution to the cost of glasses. * Extra earnings through our referral scheme Care Friends - £500 per referral **Join Our Caring Community** Whether you already have previous professional experience, you've cared for a loved one or you simply enjoy supporting others, your compassion, patience, and understanding are exactly what we need. It's your values and kindness that matter most and we will provide all the training you need. Your responsibilities may include assisting with personal care including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks. But your true impact lies in the companionship, reassurance, and joy you bring to the lives of those you care for. **Cera makes caring easier with Cera Tech** We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role undefined caring for our clients. Our predictive technology and risk alerts empower our care teams to make informed decisions and act quickly, resulting in fewer hospitalisations and reduced fall risks for those we care for. You really can care better as a member of our team. If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today! Please note this role is subject to a DBS check and you must have the right to work in the UK. We are an equal-opportunity employer, celebrating diversity and fostering an inclusive environment for all employees.

Negotiable Salary

Assistant Manager63093595121793124

Assistant Manager

**Location:** Worthing **Hours per Week** : 39 hours **Shift pattern:** Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, which will be discussed further at interview **Salary:** £30,450 per annum, plus generous bonus scheme **If you love retail, you're in the right place.** Are you looking to join a great place to work? We are recruiting for an Assistant Manager to join the team! **Let's talk about the job:** No two days are the same here at Savers and the ideal Savers Assistant Manager would ensure that they are creating an environment that is warm, supportive, and welcoming of ideas. You will inspire your store teams to deliver exceptional results and develop their skills set further. The challenge doesn't stop there -- our ASMs are well known in their store, as they get the opportunity to connect with their local community and build important connections. **Let's talk about the benefits:** * Up to 33 days holiday entitlement * Enhanced policies such as company sick pay, maternity/parental/adoption leave and pregnancy loss. * Wagestream - access to an app that gives you power over your pay and supports financial wellbeing * Aviva Digicare Workplace+ - access to free digital healthcare services such as digital GP appointments and mental health consultations * Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug * Employee Assistance Programme with Retail Trust * Your career, your way -- a clear progression plan, steered by us and driven by you! **Let's talk about you:** * Do you have 1+ years of retail management experience? * Have great delegation skills to get the job done? * Do you know how to build a routine and seek out opportunities to maximise sales? If you can say yes to all those things - whilst keeping people at the heart of everything you do - then this could be the career opportunity you have been searching for! **Next steps...** If your application gives us that bargain buzz, you will be contacted to arrange a phone interview within 14 days of application. Good luck! Here at Savers, we love inclusivity. If you need any adjustments to support you through your candidate journey, please email us: savers.jobs@uk.aswatson.com

Negotiable Salary

Early Years Practitioner - Maternity Cover63093969601795125

Early Years Practitioner - Maternity Cover

At YMCA Nursery Whale Island, we believe that everyone should have a fair chance to discover who they are and what they can become. Our approach to early years education is rooted in the belief that every child is unique, and it's our privilege to support them on their journey of self-discovery and growth, nurturing futures every step of the way. **Benefits to you:** * Joining Bonus! Total of £500 * Refer a Friend Scheme * Health Cash plan * 25 days holiday + Bank Holidays FTE, increasing with length of service up to a maximum of 30 days * Option to purchase additional leave (up to 10 days a year) * Celebration Leave * 50% discount on nursery fees * Enhanced Maternity * Day camps discounts: 1 week free and 1 week at 50% per child per annum * Campsite and activities discounts at YMCA Fairthorne Manor: campsite, river hire, activities, daycamps * 30% discount on food in Cafes: Fairthorne, Eastleigh and Andover * Wellbeing assistance programme * Cycle to work scheme * Good quality resources and a modern environment * A welcoming, caring and supportive culture **Key Responsibilities:** * Promote a nurturing environment whilst engaging with children of all ages and developmental skills, encouraging each child to meet his/her potential by supporting them through learning and play with positive reinforcement and praise. * Support children, co-workers and parents alike; deliver stimulating indoor and outdoor activities; complete and record daily observations for children in your care; and plan their next developmental steps in line with the Early Years Foundation Stage. * Comply with policies and procedures outlined by the setting. * Attend training opportunities for personal and professional development as well as the development of the organisation. * Assist in ensuring that the Nursery is a safe environment for children. * Embrace the variety of each day, use initiative to keep children engaged and support their emotional needs as they arise. **Qualifications and Skills:** * Level 2/3 childcare qualification or relevant experience is desirable. * A commitment to providing high-quality childcare including physical care and hygienic practice for children aged 4 months -- 5 years. * Have an understanding of the developmental needs of children, Statutory Framework and relevant legislation. * Basic knowledge of health and safety. * Knowledge and understanding of safeguarding good practice. * Paediatric First Aid qualification or willingness to train. If you're passionate about early childhood education and ready to make a difference, we'd love to hear from you! Join us in nurturing futures and creating a brighter tomorrow for all. Apply now to start your Early Years career. **The YMCA are huge advocates of personal and professional development. When you work with us, you also benefit from:** * Access to 26 online professional development modules. * Inspiring opportunities to work in different settings and share practice. ***Successful applicant will be required to undertake an Enhanced Disclosure via Disclosure and Barring Service.*** **We are an equal opportunities charity with commitment to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request.** **Please apply now for this rewarding position and be part of an amazing charity who continues to support and achieve wonderful things within the community.** Job Types: Full-time, Fixed term contract Pay: £25,397.00-£26,997.00 per year Benefits: * Additional leave * Childcare * Company pension * Cycle to work scheme * Employee discount * Health \& wellbeing programme * On-site parking Work Location: In person

£25,397-26,997/year

Specialist Pharmacist Inpatient Mental Health - Northwest Sussex63093916854659126

Specialist Pharmacist Inpatient Mental Health - Northwest Sussex

If you are enthusiastic and passionate about improving the lives of patients in need of mental healthcare treatment, then this role as a Specialist Pharmacist in our Mental Health and Learning Disabilities Trust could be right for you. We have an exciting opportunity for an innovative, skilled clinical pharmacist to work as a core member of inpatient and rehab teams across the Northwest Sussex. You should have an interest for working within a specialist mental health service, an understanding of the medicines used and and an awareness of the people we support and care for. The role will primarily be based at Langley Green Hospital. The post holder will be supported to undertake further accreditations as appropriate, and there are opportunities to develop the role and service to the inpatient wards and urgent care, allowing your vision for clinical care to grow with the service in a collaborative, holistic and accessible therapeutic environment. You will be joining a friendly, supportive Pharmacy team which is highly regarded in the Trust and is rapidly expanding due to recent significant investments. This role is a great opportunity to start or continue a career in mental health and can lead to a future senior role. The pharmacy leadership team is committed to education and training of the pharmacy workforce and will provide access to external training (including the introductory College of Mental Health Pharmacy Psych1 and Psych 2 programme). The post holder will provide a clinical pharmacy and medicines optimisation service to ensure patients get the best from their medicines, as well as a strong commitment to medicines education and training so that patients, pharmacy staff and other healthcare professionals are well informed and able to manage their use of medicines correctly, safely and cost effectively. The role requires an excellent clinical communicator with an interest in patient facing and multidisciplinary team working. In addition, the appraisal of clinical evidence and generation of high quality pharmacotherapeutic advice to support colleagues will feature as a core part of working. Inpatient services increasingly interface with community services and primary care partners to ensure the best transition across primary and secondary care. Pharmacist input into these processes is crucial to maintain medicines safety and optimisation. There is currently no commitment to weekend or dispensary working. On call is for advice only and is currently more than 1 in 30 weeks, with senior support provided and only band 7 and above are on the on-call rota. Sussex Partnership is one of the largest mental health trusts in the UK. We are a friendly and committed pharmacy team, who are keen to support the wellbeing of our patients and each other. About us As a mental health trust, Sussex Partnership places a huge focus on the wellbeing of our staff, as well as ensuring our reward packages reflect the immensely important work they do. **You can expect:** Access to full psychological support, the wellbeing team Excellent supervision programmes. Flexible working opportunities Access to a host of discount schemes (including gyms, shopping, restaurants and cars) A position within a trust rated as Outstanding for caring and Good overall by the CQC Generous holiday entitlement (starting at 27 days + 8 bank holidays) Excellent NHS Pension Scheme Please see attached job description and person specification. If you have any queries please feel free to contact to discuss further.

Negotiable Salary

Director of Clinical Services63093966139523127

Director of Clinical Services

**Director of Clinical Services \| Farnham \| Full time 37.5 hours a week \| Perm \| Band 8b/8c, dependant on experience plus benefits** Spire Clare Park Hospital is looking for a highly motivated and experienced Director of Clinical Services to provide overall leadership and management to all clinical service areas within the Hospital. This varied role requires you to work across all clinical areas of the hospital working collaboratively with internal and group-level stakeholders. Spire Clare Park is an elective hospital situated in Farnham that has recently been rated as good by the CQC. We offer a range of surgical specialties, which includes: Orthopaedics, General Surgery, Cosmetics, Urology, Dermatology and ENT **Duties and responsibilities** The responsibilities for this role include but are not limited to: * Set and maintain clinical practise and standards within Governance and regulatory framework whilst developing and sharing evidence based clinical practise. * Provide overall clinical leadership and operational management to all areas of the clinical service areas as agreed with the post holder. * Promote a cost effective, patient focused quality service for the continuing success of Spire Healthcare. * Provide clear focus on business results; maintaining the balance between quality healthcare delivery and sound financial performance. * Lead and implement the hospital's clinical strategy and provide support and input to the hospital's overall business strategy, consistent with corporate direction. * Deputise for the Hospital Managing Director in their absence. * Act as the Director of Infection Prevention and Control for the Hospital. **Who we're looking for** * You will be a Registered Nurse with valid pin number * You will have a strong clinical quality background and have knowledge of the CQC process. * You will have risk management, governance and patient safety and quality experience. * You will have infection control experience. * Excellent communication skills. * Competence across a range of clinical, management and leadership skills * Professional and clinical knowledge acquired through state registration and further education and development * Evidence of substantial post registration * Continual professional development in management and clinically related and relevant subjects MUST BE A CAR DRIVER * **Benefits** We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: * 35 days annual leave inclusive of bank holidays * Employer and employee contributory pension with flexible retirement options * 'Spire for you' reward platform - discount and cashback for over 1000 retailers * Private medical insurance * Life assurance * On site car parking Please see the attached benefits leaflet for more information, We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Penny Warner at penny.warner@spirehealthcare.com Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Negotiable Salary

Cook/Chef63093966203265128

Job Summary: We are currently looking to recruit a permanent daytime Cook on a 6 hour per week contract to join our hard-working and friendly team at The Lodge, a 14 bed Residential Home located within Old Bedhampton. As Cook you will take responsibility for organising and controlling the production of quality food within the allowed budget, whilst maintaining high standards of cleanliness and hygiene in line with Health and Safety and Food Safety Regulations. Applicants will have the ability to work on their own initiative and have excellent cooking skills with a proven ability to prepare and cook nutritious meals using fresh ingredients, meeting our residents' individual needs. Previous catering experience with an understanding of dietary requirements including intolerances and allergies is essential and previous experience of working in a Care Home setting is desired. Main Duties: Prepare and cook a variety of dishes, including main meals, cakes and desserts, making good use of the fresh produce grown on site. Monitor stock levels and order supplies as needed. Ensure all food is stored, cooked, prepared and served in accordance with food safety regulations. Maintain a clean and organized kitchen environment and undertake washing up and cleaning duties. Maintain the necessary kitchen monitoring records. Liaise with the Registered Manager and other staff members to ensure an efficient service. Communicate with residents, establish a rapport and respond to their requests. Qualifications: Proven experience as a Cook/Chef in a professional kitchen setting. City \& Guilds 706 -- 1 \& 2, or equivalent qualification. Level 2 Food Hygiene Certificate. Ability to work in a fast-paced environment while maintaining attention to detail. Excellent communication and customer service skills. Knowledge of food safety regulations. Familiarity with kitchen equipment and utensils. Hours are worked on a set day each week on a Monday with hours of work being 8am - 2pm. Additional hours on other days may be available when cover is required for annual leave etc. Pay rate: £12.21 per hour. An Enhanced DBS is required. \*\*Unfortunately, at this time we are not offering work sponsorship and will only consider UK-based applicants\*\* Job Types: Part-time, Permanent Pay: £12.21 per hour Expected hours: No less than 6 per week Benefits: * Free parking * On-site parking * Transport links Schedule: * Day shift Experience: * Cooking: 3 years (preferred) Work Location: In person Reference ID: MTB CAT2025

Health Care Assistant63093965909249129

Health Care Assistant

Are you a dedicated and compassionate Health Care Assistant looking for a new challenge? At First Choice Nursing Group we are dedicated to delivering the highest standard of care to support the Private Health Care Sector. We are currently expanding our team of exceptional care assistants to support Crawley \& surrounding areas. With pay rates of up to £16 per hour and multiple shift patterns available, what are you waiting for? As a Health Care Assistant, you will be responsible for * Helping the patient with exercises * Turning a bedridden patient on a schedule * Feeding the patients and helping them drink * Cleaning patients teeth and assisting them during a shower and bath * Making the patient's bed, changing the bedding and providing them with toileting assistance * Keeping patient records up to date and taking their medical histories * Reporting all changes on the patients and other important observations to the Nurse * Monitoring patient vital signs and health * Adhering to professional standards, following policies and procedures and aided by government regulatory requirements, as well as Nursing standards First Choice Nursing Group offers a supportive and collaborative work environment, and you will have a dedicated consultant to support you through any challenges. If you are a Health Care Assistant with a passion and a commitment to providing high-quality patient care, we would love to hear from you. As Health Care Assistant, you will need to have: * Valid Right to Work * DBS -- we can support you with this * Minimum 6 months experience in UK * Practical Training Certificates Join our team and make a difference in the lives of our patients! Not right for you but you know someone who would be perfect? We also offer referral bonus for every Health Care Assistant who joins following your recommendation. Job Types: Full-time, Part-time, Freelance Pay: From £13.68 per hour Schedule: * 12 hour shift * 8 hour shift * Day shift * Night shift Experience: * Care home: 1 year (required) * Care : 1 year (required) Work Location: In person Reference ID: Care Assistant role

New Business Executive630939104203551210

New Business Executive

**New Business Executive** **Fareham, Hampshire** **£25,230 + uncapped commission, OTE £35,000** **Full time, permanent position** Your Recruitment People are looking for New Business Executives to join a Financial Services company for their offices based near Fareham. The successful candidate will have previous experience working in a call centre/telephony-based role, responding to inbound or/and outbound calls. This role is also suitable for candidates who are working in a customer focused environment, including retail who are looking to start their careers in a contact centre. **Benefits:** * Uncapped commission structure. * Commitment from employers to continued learning \& development. * Access to Employee Assistance Programme including discounts and mental health and wellbeing support. * Free secure onsite parking. **The Company:** The company are well established in the area, offer proven career paths and the opportunity to undertake professional qualifications in the financial sector for those who are looking to grow within the business. It's not all work though, their dedicated Operations Team always have something up their sleeve to engage staff and have a little fun, and as a company with a big heart they also support charities throughout the year. **Role Responsibilities:** * Speakingwith existing customers to help them reclaim money on mis-sold financial claims. * Running through a questionnaire with customers, asking basic questions about their claim. * Engaging with customers in a friendly, compliant, and professional manner. * Following up with customers about their claim and ensuring all documents are returned. * Responding to inbound calls and general enquiries from customers. * Building a rapport with customers and keeping them updated with their claim. **Ideal Candidate:** * Background in a phone-based role, preferably a contact centre (not essential). * Experience working in a customer focused role, including retail. * Personable, confident and ability to build a rapport with customers. * Organised and can manage own workload. * Motivated working towards KPIs \& targets. * Exceptional communications skills both written and verbal. * Computer literate **Location** The offices are based near Fareham, just off the M27 or are a 10-minute walk from the nearest train station and is commutable from Portsmouth, Southampton, Fareham, Havant, Cosham and other surrounding areas. It is also located close to local amenities, a post office and shops. **More Information** If you would like more information on the position or would like to be considered for this opportunity, please **apply directly** , or **call 01489 359 259** to speak with a member of the Recruitment team. *Your Recruitment People operates an equal opportunities policy, which means we treat people fairly. Please note that if you have not heard back from us within 5 working days you have been unsuccessful on this occasion. We will keep your details on record and contact should a more suitable role become available.* Job Types: Full-time, Permanent Pay: £25,230.00 per year Benefits: * Company events * Company pension * Free parking * On-site parking * Referral programme Work Location: In person

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