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the R\\&D Data Office? We're on a mission to double the productivity of our R\\&D drug development pipeline by 2030, using data and AI to drive scientific innovation and accelerate decision-making. As the Associate Director of Data and AI Policy, you'll be at the forefront of this change, ensuring responsible use of data and AI while safeguarding patient data and meeting regulatory obligations. Your leadership will shape, implement, and manage policies that balance business benefits with risks, enabling responsible data and AI usage.\n\n\r\n\n\n**Accountabilities:**\n---------------------\n\n* AI Governance Framework: Oversee the operationalization of the AI Governance framework, including reviewing enterprise-wide AI assessments to identify risks.\n* Data \\& AI Risk Management: Manage the data and AI risk framework, ensuring regular reporting of major and critical risks.\n* AI Risk and Compliance Consultancy: Provide consultancy services on data and AI risk and compliance, guiding partners on current policies and best practices.\n* Policy Development: Contribute to developing AI policy frameworks, incorporating internal requirements and external influences.\n* Lead business enablement projects for data and AI risk evaluation and mitigation.\n* Maintain relationships with key partners and stay informed about corporate initiatives, industry standards, and regulations.\n* Develop a culture of data and AI compliance within the Data Office and Data Science community.\n* Actively contribute to team strategy, goals, and roadmap.\n* Serve as a trusted business partner, using creativity to solve challenges and influence to remove barriers.\n* Promote AstraZeneca's position in responsible data and AI use externally.\n\n\r\n\n\n**Essential Skills/Experience:**\n--------------------------------\n\n* Demonstrated solid experience in data and AI governance and risk within life sciences or pharma.\n* Bachelor's degree in Information/Data Science, Computer Science, Informatics, IT, Medical life sciences, legal, compliance, technical, or business field.\n* Solid experience in data and AI risk management processes.\n* Operational understanding of legal \\& ethical use of AI.\n* Superb communication skills; ability to liaise with people at all levels.\n* Energy, experience, and motivation to work across global \\& functional boundaries.\n* Strong project or programme management skills.\n* Excellent organisational skills; ability to juggle different projects/priorities under pressure.\n* Willingness and ability to travel domestically \\& internationally.\n* Resilience in overcoming challenges in a changing environment.\n\n\r\n\n\n**Desirable Skills/Experience:**\n--------------------------------\n\n* Highly collaborative with experience influencing multi-functional leaders.\n* Energised by developing a culture of compliance and continuous learning.\n* Demonstrable ability to tackle the unknown with confidence.\n* Experience working with IT partners on data-related projects.\n* Ability to learn new tools and technologies.\n* Change Management track record.\n\n\r\n\n\n\nWhen we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.\n\n\nAt AstraZeneca, your contributions are valued as part of our shared purpose. Here, you're more than just a supporting unit; you're recognised as a key player driving success. We empower the business to excel forward, impacting patients' lives directly through pioneering science combined with leading digital technology platforms. Join us at this crucial stage as we become a digital and data-led enterprise. With countless opportunities to innovate and grow, you'll be part of a dynamic environment where your ideas can make a real difference.\n\n\nReady to make an impact? Apply now to join our team!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757075008000","seoName":"associate-director-r-and-d-data-and-ai-policy","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-chesterfield/cate-other23/associate-director-r-and-d-data-and-ai-policy-6309360049600112/","localIds":"96","cateId":null,"tid":null,"logParams":{"tid":"1444413c-0102-44e7-9ad8-5611eb2fc397","sid":"22a57755-d933-4973-aec9-7574b460da67"},"attrParams":{"summary":null,"highLight":["Programme management","Computer Science","AI"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Macclesfield,England","unit":null}]},"addDate":1752918753875,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"Sheffield, UK","infoId":"6309391771725112","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"Project Manager","content":"### **Description**\n\n\r\n\n\n**Title:**Project Manager \n**Division:** Project Management \n**Location:** Sheffield \n**Why RLB?** \nAt RLB, we live by four simple ideas: **Truth, Trust, Together, Tomorrow.** Four values that live at the heart of RLB. A place where People Make Progress. \nWe value your skills, talents and unique perspectives -- we think they are priceless. \nBring them to RLB and you'll be empowered to shape our future and your career in new and meaningful ways. \nWe'll give you opportunities to work on some of the most ambitious and exciting projects currently being designed and developed in the built environment sector. \nYou'll continue to learn and advance as everyone who works for us is provided with a tailored training programme. Our mentoring and reverse mentoring schemes will enable you to share your expertise while gaining fresh insights. \nWhat makes RLB unique is our inclusive culture. As an independent, employee-owned business, teamwork and collaboration lies at the heart of everything we do. Hybrid and flexible working arrangements and family-friendly policies are just some of the ways we invest in employee wellbeing. \nJoin us and you will thrive personally as well as professionally.\n\n### **Overview of role:**\n\n\r\n\n\nWe are currently recruiting a Project Manager for our Sheffield Office. This is an exciting opportunity for an entrepreneurial individual to join and strengthen our Project Management offering and presents an excellent prospect for a proactive individual to take responsibility for providing all core Project Management services on several interesting projects. \nYou will gain valuable project and client exposure, be given responsibility for your own projects and be offered a platform to progress with genuine support from the team and wider business to achieve your career goals. \n**Role Responsibilities**\n\n* To carry out assigned duties efficiently and in accordance with processes and procedures\n* Comply with established procurement/commercial/contractual strategies\n* Take personal responsibility for complying with Environmental, Health, Safety, Security and Quality Standards\n* Management and preparation of key stage reports from feasibility through to completion and post-handover\n* Preparation of various programmes\n* Management of meetings, taking and preparation of minutes\n* Preparation of progress reports and presentation at monthly client meetings\n* Running a competitive tender process including managing queries from tendering contractors\n* Assistance with the preparation of contract documents\n* Management of multi-disciplinary project teams\n* Working knowledge of various forms of building contracts\n* Experience of Administering building contracts\n\n**Person specification:** \nThe ideal candidate will demonstrate a positive proactive approach to the role, and will be committed to delivering customer service excellence, with good commercial results. \nExperience:\n\n* NEC Experience desirable but not essential\n* Contract Administration experience\n* Ability to identify and develop potential opportunities to secure more business for RLB\n* Well organised, diligent, proactive, assertive, well-disciplined, and commercially astute\n* A track record of working with teams and managing projects by prioritising workloads and delivering to deadlines\n\nQualifications:\n\n* Construction Project Management degree or a similar construction related qualification with experience gained within a similar role\n* Chartered or equivalent professional qualification or currently working toward -- we will provide all necessary support to help you achieve this\n\nBehaviours:\n\n* Recognised as a client focused, positive collaborator who shares knowledge freely and offers support to their peers and seniors. Recognised as a team player with a strong willingness to learn\n* Demonstrates a positive and proactive approach to the role, and will be committed to delivering customer service excellence, with good commercial results\n\n\r\n\n\n### **RLB Employee Benefits**\n\n\r\n\n\nOur culture is built around enabling you to fulfil your potential, so you can look forward to benefits that include: \nHybrid Working - Working patterns to support your work-life balance. As well as competitive maternity and paternity packages. \nWell-Rewarded - A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days. \nFocus On Wellbeing - We offer a number of health and wellness options, including gym membership and cycle to work schemes. \nHealthcare Packages - Private healthcare insurance and medical support, including dental insurance and eyecare vouchers. \nPersonal Development - A continuous learning and development programme, including established APC and in-house mentoring schemes. \nAdditional Benefits - We offer a wide range of benefits including a season ticket loan and professional membership subscriptions. \nExceptional Exposure - You'll have the opportunity to work on diverse projects across different sectors and regions. \nSocial Responsibility - We hold team and social events as well as charity fundraising and volunteering activities.\n\n### **Our Diversity, Equity \\& Inclusion Commitment**\n\n\r\n\n\nWe believe in building a diverse and inclusive environment where each person can be themselves, feel valued for their contribution and be challenged and supported to reach their full potential. We have a responsibility to support the communities in which we live and work, and that our workforce should reflect these communities and our clients. Our talent strategy should enable us to overcome bias in the construction industry by recruiting, retaining, developing, and promoting a diverse and inclusive workforce. Find out more here: Diversity, Equity \\& Inclusion - RLB \\| Europe \nIf you require any reasonable adjustments to support you during any stage of the application or interview process, please contact our recruitment team at: recruitment@uk.rlb.com\n\n### **About Rider Levett Bucknall**\n\nWith a network that covers the globe and a heritage spanning over two centuries, Rider Levett Bucknall is a leading independent organisation in cost management and quantity surveying, project management and advisory services. \n\nOur achievements are renowned: from the early days of pioneering quantity surveying, to landmark projects such as the Sydney Opera House, HSBC Headquarters Building in Hong Kong, the 2012 London Olympic Games and CityCenter in Las Vegas. \n\nWe continue this successful legacy with our dedication to the value, quality and sustainability of the built environment. Our innovative thinking, global reach, and flawless execution push the boundaries. Taking ambitious projects from an idea to reality.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074983000","seoName":"project-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-chesterfield/cate-other23/project-manager-6309391771725112/","localIds":"22","cateId":null,"tid":null,"logParams":{"tid":"6d928cd0-46b8-4065-a6f6-9de44afaee03","sid":"22a57755-d933-4973-aec9-7574b460da67"},"attrParams":{"summary":null,"highLight":["Flexible working benefit","Cycle to work scheme","Private medical insurance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sheffield,England","unit":null}]},"addDate":1752921232165,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"Sutton-in-Ashfield NG17, UK","infoId":"6309391763174712","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"Project Director","content":"### **General information**\n\n**City/town:** \nSutton in Ashfield \n**Job field:** \nManagement \n**External closing date:** \nFriday, July 18, 2025 \n**Type of contract:** \nPermanent \n**ID:** \n5276 \n\n### **Description and requirements**\n\nSkanska, one of the world's leading project development and construction groups, is an\n\n\ninclusive and responsible business that is helping to build a better society.\n\n\r\n\n\n\r\n\n\n\nOur Building Services Team is looking for a Project Director you will strategically manage and deliver the project and programme within budget, ensuring the achievement of contractual requirements. Building the satisfaction of internal and external customers, as well as managing complex client and customer stakeholders, as well as driving continuous improvement in the asset management and service delivery. To work in collaboration with the wider Skanska Healthcare portfolio to drive continuity, share best practice and add value to the client and customers.\n\n\r\n\n\n**What you'll do:**\n\n* Full profit and accountability for the project. Responsible for the delivery of Hard Services at the site, including Projects and lifecycle.\n* Lead and develop a team, including the leads for Operations, Performance and Compliance, Technical Services and Capital Works. Take responsibility for all Health \\& Safety, Quality and Environmental management. Participate in developing, maintaining, and executing a Health, Safety, Environment and sustainability project action plan.\n* Fully understand the contract operationally and commercially and set commensurate targets. Accurately report progress each month , including key activities linked to compliance and H\\&S. To take a proactive approach to prevent losses and maximise profitability.\n* Take a positive and highly visible lead in developing relationships with the Client and to lead on collaboration with the team and with the Project Co team.\n* Lead and inspire the project team ensuring all employees have a current review and learning plan, that succession plans are in place, and that the team is positively engaged.\n* Ensure that management by information is practised, that effective performance review structures are in place and that measurement and review drives continuous improvement in maintenance performance.\n* Be a key contact and to build and maintain an effective and supportive working relationship with members of the Skanska Building Services team and colleagues both within the Healthcare and Project Co team.\n\n\r\n\n\n**What you'll bring to the role:**\n\n* Track record of success in delivering complex major projects, and long-term service delivery\n* A strong leader, operationally, commercially and financially astute, with the ability to provide positive leadership and clear direction to a wide-ranging team.\n* Knowledge and experience of the commercial and legal structure and ideally PFI / PPP Framework.\n* Experience of successful working in or with the public sector.\n* Educated to Degree level (or equivalent)\n* Likely to have experience of the Healthcare sector\n\n\r\n\n\n**Equal opportunities**\n\n\nWe thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic -- we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.\n\n**Flexible working**\n\n\nWe welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.\n\n**Reasonable adjustments**\n\n\nWe would like you to perform at your best at every stage of our recruitment process. Please contact us using **recruitment@skanska.co.uk** if you require any adjustments that would support you throughout your application.\n\n**More information about the role**\n\n\nPlease note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: **recruitment@skanska.co.uk**\n\n**Closing date**\n\n\nThe closing date for this vacancy may be subject to change any time at the sole discretion of the business.\n\n**We are a 2024 Circle Back Initiative Employer -- we commit to respond to every applicant.**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074983000","seoName":"project-director","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-chesterfield/cate-other23/project-director-6309391763174712/","localIds":"772","cateId":null,"tid":null,"logParams":{"tid":"2f3c88f2-0f5e-4164-b1e5-47d6fe15d354","sid":"22a57755-d933-4973-aec9-7574b460da67"},"attrParams":{"summary":null,"highLight":["Flexible working benefit","Permanent position","Leadership opportunity"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sutton-in-Ashfield,England","unit":null}]},"addDate":1752921231497,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"Barnsley, UK","infoId":"6309359657548912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Children's Home Registered Manager (2 bed home)","content":"\r\n\n\n**Children's Home Registered Manager (2 bed home)**\n\n**Location**: Barnsley\n\n**Contract Type**: Full-time, permanent\n\n**Full Time:**39 hours per week\n\n**Salary:**£46,000 per annum with a potential to earn up to £51,400 through Ofsted and Occupancy bonuses\n\n\nAt Dove Adolescent Services we support young people within our care to develop emotional resilience to achieve their full potential in all areas of their lives. The underpinning ethos within our homes is of fostering appropriate relationships with young people and their significant others, to support them within their future transitions into adulthood.\n\n\nWe are currently seeking a **Children's Home Registered Manager** to join our services in **Barnsley** looking after a **2 bed home**.\n\n**Main Purpose of Job**\n\n\nThe Registered Manager needs to hold accountability and overall responsibility for the day to day management of the home to ensure we deliver a high quality level of care, ensuring the home actively promotes the rights of young people as individuals and provides them with quality care in accordance with the policies and procedures of the organisation.\n\n\nTo lead a team of care workers, in conjunction with relevant legislation and guidance to ensure that good outcomes are achieved for young people within the home to meet their physical, psychological, emotional \\& social development.\n\n\nTo contribute to the overall ethos, values and aims of organisation.\n\n**Accountable to**\n\n\nAccountable to the Responsible individuals and Operational Directors\n\n**Main Duties and Responsibilities**\n\n**Responsible for Service and Practice**\n\n* The development and delivery of high-quality care in accordance with relevant Legislation, Regulations, including Ofsted SCIFF and The Organisations Policy and Procedures guidelines, showing an awareness to integrate an equal opportunities approach, and working in an anti-discriminatory way and incorporate safeguarding responsibilities.\n* Adherence to all legislative guidelines in respect of Health \\& Safety and ensure that all staff have adequate working knowledge and training.\n* The keeping of appropriate records relating to both young people and employees and the implementation of monitoring and evaluation systems within the organisation.\n* The provision of management information including the collection and return of statistical information as required.\n* To develop and promote new techniques and approaches to childcare provision based in the home and be part of the senior team of the organisation, positively promoting its well-being.\n* To attend, prepare for and chair various meetings both internally and externally.\n* On a rota basis to take on-call responsibilities -- if required to undertake sleep in shift to cover shortfalls.\n* The ability to write concise and evaluative reports and oversee all written communication to enable us to sustain the required standards.\n* To be responsible for decision making when appropriate.\n* Oversight of all admissions and discharges to the home.\n* An ability to innovate change and effectively lead a vision in line with the organisational ethos.\n* All Managers will be expected to have a relevant Diploma level 5 or equivalent or be prepared to work towards this.\n\n**Human Resource Management**\n\n* To be involved in the recruitment of new employees, ensuring all relevant checks are completed.\n* To ensure that all staff are adequately inducted, supervised and appraised in line with the organisational policy\n\n\n\n* To oversee Continuous professional development of staff team -- ensuring all mandatory training requirements are met.\n* To maintain effective Rota's and complete monthly expenses.\n* To undertake the investigation of grievances, complaints, and disciplinary matters (at an appropriate level) in accordance with the Organisational policies and procedures.\n\n**Management of Physical and Financial Resources**\n\n* Monitoring the service budget and all financial transactions, ensuring financial targets are achieved and adhered to.\n* Responsibility for ensuring that the overall maintenance of the service premises and equipment meets requirements.\n\n**External Affairs**\n\n* To promote the organisation in a positive way with external agencies, other professionals and members of the general public as required\n* To liaise with commissioners/ referrals manager regarding admissions.\n* To attend and contribute to psychotherapy leadership and management forums and to lead these meetings within team.\n\n**Required Attributes**\n\n* Enthusiasm in providing the highest quality care and education\n* Experience of managing a team\n* Comprehensive knowledge and understanding of child protection and safeguarding procedures\n* Familiarity with the needs of vulnerable individuals\n* Demonstrate high standards of safe working practice\n* Ability to develop and maintain effective working relationships with colleagues, young people and outside agencies\n* Ability to maintain emotional resilience in working with challenging behaviour\n* Demonstrate respect for appropriate boundaries and authority\n* Ability to maintain confidentiality at all times\n* Demonstrate an understanding and commitment to equal opportunities\n* Holds a current UK driving licence / has the use of appropriate transport\n* Flexible and reliable\n* Participate in management forum and contribute to development of work practice, policies and procedures etc.\n\n**Benefits**\n\n* 25 days per annum plus 8 statutory holidays\n* £3000 Bonus- Outstanding Ofsted Report\n* Full Occupancy Bonus- £200 a month\n* On Call payments- £25 weekday, £35 weekends\n* Normal working days are Mon-Fri 9am-5pm. However managers are expected to ensure all rota requirements are met for their homes, as such sleep in duties maybe required to support the function of the home where needed.\n* Petrol Allowance - Paid when using own car -- proof of business insurance must be provided\n* Pension - In line with the organisational Pension Scheme and government guidance\n\nDove Adolescent Services Ltd established 1993 provides residential care for young people. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. We reserve the right to withdraw this advert without notification.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074980000","seoName":"children-s-home-registered-manager-2-bed-home","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-chesterfield/cate-other23/children-s-home-registered-manager-2-bed-home-6309359657548912/","localIds":"140","cateId":null,"tid":null,"logParams":{"tid":"36c1ef4a-0815-4b15-933d-a08d4275a68b","sid":"22a57755-d933-4973-aec9-7574b460da67"},"attrParams":{"summary":null,"highLight":["Full-time position","Monthly bonus","Company pension","Communication skills required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barnsley,England","unit":null}]},"addDate":1752918723246,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"Nottingham, UK","infoId":"6309359651533112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Incident Manager","content":"\r\n\n\nFounded in Nottingham in 2001, our journey began with a clear goal: to establish a best in class communications service for businesses. With over 20 years of achievements in the communications industry, we have flourished and evolved under the guidance of Private Equity ownership. Today, we proudly operate in 9 countries, including the UK, France, Spain, Italy, Romania, Germany, the Netherlands, Australia, and the USA, supported by a dedicated team of over 350 passionate innovators. Our objective remains unwavering: to elevate business communication to new heights. With ambitious growth plans, we aim to expand our already impressive range of products.\n\n\nThe Incident Manager plays a pivotal role in developing and maintaining robust incident management processes throughout our organisation. This position goes beyond merely implementing best practices; it encompasses taking the helm during significant incidents across various platforms and regions, championing continuous improvement through in-depth Root Cause Analysis (RCA) and swift resolution of actions.\n\n**The Role:**\n\n\nDrawing on your previous experience in implementing incident management processes, you'll be responsible for shaping and enhancing our current framework, collaborating with stakeholders across the organisation to optimise our approach to live incident management. You will engage at multiple levels, from orchestrating the resolution of major incidents to influencing the prioritisation of tasks in Engineering and TechOps teams aimed at resolving root cause issues and enhancing service delivery.\n\n\nYour mission is to empower the business to elevate its response, reaction, and resolution strategies for major incidents, leading to improvements in our software, customer experience, and communication.\n\n* Incident Management Process Implementation: Create and implement a resilient incident management process to effectively tackle incidents across our various platforms.\n\n\n\n* Incident Response, Resolution and Communication: Take the helm in leading and coordinating responses to major incidents, ensuring swift resolutions and minimal operational downtime, combined with clear communication to stakeholders ranging from executives and senior managers to customers regarding progress, severity, and impact.\n* Root Cause Analysis (RCA): Conduct extensive RCAs for incidents to uncover underlying challenges, clearly communicate findings to relevant stakeholders, and ensure that all actions arising from RCAs are tracked and addressed promptly, preventing recurrence and enhancing systems.\n* Continuous Improvement: Regularly evaluate and refine the incident management process, integrating best practices and lessons learned from past incidents. Additionally, implement improved processes for newly acquired businesses and platforms to elevate the maturity of incident and change management.\n* Team Collaboration: Work closely with Technology, Sales, Customer Success, and Compliance teams to ensure a unified approach to managing incidents.\n* Reporting: Generate regular reports on incident and change management trends, outcomes of RCAs, and action statuses.\n* Compliance: Ensure compliance with regulatory requirements and policies across all Service Management processes.\n* On-Call Escalation Management: Engage in the out-of-hours Escalation Manager rota, providing leadership and decisive decision-making support in critical scenarios alongside other managers.\n\n**The Person:**\n\n* Extensive experience in leading incident management for critical issues in a 24x7 software service environment, showcasing a proven track record of effectively steering issues to resolutions.\n\n\n\n* Proven expertise in developing and implementing incident management processes.\n* Supervise the completion of the post-mortem (RCA) statements for all high-severity, critically impactful incidents and challenges.\n* Strong leadership and communication abilities, capable of managing cross-functional virtual teams.\n* Demonstrated resilience under pressure and decisiveness in complex scenarios.\n* Skilled in prioritising multiple high-priority issues simultaneously without compromising SLA commitments.\n* Ability to balance the demand for high availability and performance against the need for rapid delivery of technology changes and improvements.\n\n**Benefits**\n\n* Attractive salary ranging from £65,000 to £75,000\n* Bonus scheme to reward your contributions\n* Comprehensive healthcare cash plan for your peace of mind\n* A generous annual leave of 27 days on top of Bank Holidays\n* Enjoy 2 Wellbeing days and 2 days dedicated to community service\n* Take the day off to celebrate your birthday!\n* Employer pension contribution set at 5%\n* Death in service benefit providing 4 times your salary\n* Annual awards to recognize outstanding achievements\n* Exciting monthly and quarterly social events\n* Opportunities for training and career development\n* Flexible hybrid working arrangements to suit your lifestyle\n\n\r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074980000","seoName":"incident-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-chesterfield/cate-other23/incident-manager-6309359651533112/","localIds":"164","cateId":null,"tid":null,"logParams":{"tid":"1bfe50ab-163f-4022-baa5-a80cbb14bad0","sid":"22a57755-d933-4973-aec9-7574b460da67"},"attrParams":{"summary":null,"highLight":["Full-time position available","Hybrid work arrangement","Bonus scheme included"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Nottingham,England","unit":null}]},"addDate":1752918722775,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"Burton upon Trent, Burton-on-Trent, UK","infoId":"6309359637363312","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"RI / Operations Manager","content":"**Bayleaf Care**: Amazing Things are Happening Here!\n\n**Operations Manager**\n\nWe currently have an established and experienced senior leadership team and Responsible Individual, however with new homes opening this year and further plans for 2026, there is an exciting opportunity for an additional operations manager to join our team with the intention that this will lead to them being the second Responsible Individual upon the opening of the new homes.\n\n**About Bayleaf Care**\n\nBayleaf Care provides exceptional care for children and young people across the UK, especially those who have faced trauma. We use the PACE model, which creates a safe, caring environment to help children feel secure and build positive relationships.\n\nWe have homes that look after young people with emotional and behavioural difficulties and children's home that specifically care for young people with learning disabilities and physical disabilities.\n\nOur approach starts with the key worker, who forms a strong, trusting bond with the child. This relationship is essential for the child's development and continues throughout their care.\n\nWe offer personalized care, education, and treatment led by a team of trained professionals, helping children manage their emotions and behaviours in a safe, supportive environment.\n\nThere are currently 3 children's homes open, with another home due to open by late spring and a further 2 homes opening by Autumn.\n\nEach children's home has their own permanent on-site therapist and a pool car.\n\n**Key Responsibilities:**\n\n* Provide strategic and operational leadership across all residential homes within the region.\n* Ensure each home is fully compliant with Ofsted regulations, safeguarding standards, and Bayleaf Care's policies.\n* Support Registered Managers and their teams in delivering high-quality, child-centred care and positive outcomes for young people.\n* Monitor performance and quality assurance processes, identifying areas for improvement and implementing effective solutions.\n* Work closely with the senior leadership team on service development, staff training, and capacity building.\n* Manage budgets, staffing structures, and resource allocation to maintain efficient and effective operations.\n* Lead by example to embed a culture of excellence, empathy, and resilience across all services.\n\n**Essential Requirements:**\n\n* Proven experience in a senior management role within children's residential care.\n* Strong working knowledge of relevant legislation, including The Children's Homes Regulations and Quality Standards (2015).\n* Excellent leadership, communication, and people management skills.\n* Ability to build strong, supportive teams and lead in high-pressure environments.\n* NVQ Level 5 in Leadership and Management in Residential Childcare (or equivalent).\n* Enhanced DBS check and a full driving licence.\n\nThere is an additional bonus scheme and further additional benefits available upon becoming Responsible Individual\n\nPlease submit a CV or if you would like to find out more about Bayleaf Care and the role, please call Greg on 07775654492 or 03330 387550 to arrange an informal chat with our current operational team.\n\nFor more information about Bayleaf Care and to look at a couple of our homes, please visit us at https://bayleafcare.co.uk/\n\nJob Types: Full-time, Permanent\n\nPay: £60,000.00-£65,000.00 per year\n\nAdditional pay:\n\n* Bonus scheme\n\nBenefits:\n\n* Additional leave\n* Casual dress\n* Company events\n* Company pension\n* Discounted or free food\n* Employee discount\n* Free parking\n* Gym membership\n* Health \\& wellbeing programme\n* On-site parking\n* Sick pay\n\nSchedule:\n\n* Monday to Friday\n\nExperience:\n\n* senior children's home management : 1 year (required)\n\nWork Location: In person\n\nReference ID: ho","price":"£60,000-65,000/year","unit":"per 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Associate Director, R&D Data and AI Policy63093600496001120
Indeed
Associate Director, R&D Data and AI Policy
Are you ready to lead a transformation in the R\&D Data Office? We're on a mission to double the productivity of our R\&D drug development pipeline by 2030, using data and AI to drive scientific innovation and accelerate decision-making. As the Associate Director of Data and AI Policy, you'll be at the forefront of this change, ensuring responsible use of data and AI while safeguarding patient data and meeting regulatory obligations. Your leadership will shape, implement, and manage policies that balance business benefits with risks, enabling responsible data and AI usage. **Accountabilities:** --------------------- * AI Governance Framework: Oversee the operationalization of the AI Governance framework, including reviewing enterprise-wide AI assessments to identify risks. * Data \& AI Risk Management: Manage the data and AI risk framework, ensuring regular reporting of major and critical risks. * AI Risk and Compliance Consultancy: Provide consultancy services on data and AI risk and compliance, guiding partners on current policies and best practices. * Policy Development: Contribute to developing AI policy frameworks, incorporating internal requirements and external influences. * Lead business enablement projects for data and AI risk evaluation and mitigation. * Maintain relationships with key partners and stay informed about corporate initiatives, industry standards, and regulations. * Develop a culture of data and AI compliance within the Data Office and Data Science community. * Actively contribute to team strategy, goals, and roadmap. * Serve as a trusted business partner, using creativity to solve challenges and influence to remove barriers. * Promote AstraZeneca's position in responsible data and AI use externally. **Essential Skills/Experience:** -------------------------------- * Demonstrated solid experience in data and AI governance and risk within life sciences or pharma. * Bachelor's degree in Information/Data Science, Computer Science, Informatics, IT, Medical life sciences, legal, compliance, technical, or business field. * Solid experience in data and AI risk management processes. * Operational understanding of legal \& ethical use of AI. * Superb communication skills; ability to liaise with people at all levels. * Energy, experience, and motivation to work across global \& functional boundaries. * Strong project or programme management skills. * Excellent organisational skills; ability to juggle different projects/priorities under pressure. * Willingness and ability to travel domestically \& internationally. * Resilience in overcoming challenges in a changing environment. **Desirable Skills/Experience:** -------------------------------- * Highly collaborative with experience influencing multi-functional leaders. * Energised by developing a culture of compliance and continuous learning. * Demonstrable ability to tackle the unknown with confidence. * Experience working with IT partners on data-related projects. * Ability to learn new tools and technologies. * Change Management track record. When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, your contributions are valued as part of our shared purpose. Here, you're more than just a supporting unit; you're recognised as a key player driving success. We empower the business to excel forward, impacting patients' lives directly through pioneering science combined with leading digital technology platforms. Join us at this crucial stage as we become a digital and data-led enterprise. With countless opportunities to innovate and grow, you'll be part of a dynamic environment where your ideas can make a real difference. Ready to make an impact? Apply now to join our team!
Macclesfield, UK
Negotiable Salary
Project Manager63093917717251121
Indeed
Project Manager
### **Description** **Title:**Project Manager **Division:** Project Management **Location:** Sheffield **Why RLB?** At RLB, we live by four simple ideas: **Truth, Trust, Together, Tomorrow.** Four values that live at the heart of RLB. A place where People Make Progress. We value your skills, talents and unique perspectives -- we think they are priceless. Bring them to RLB and you'll be empowered to shape our future and your career in new and meaningful ways. We'll give you opportunities to work on some of the most ambitious and exciting projects currently being designed and developed in the built environment sector. You'll continue to learn and advance as everyone who works for us is provided with a tailored training programme. Our mentoring and reverse mentoring schemes will enable you to share your expertise while gaining fresh insights. What makes RLB unique is our inclusive culture. As an independent, employee-owned business, teamwork and collaboration lies at the heart of everything we do. Hybrid and flexible working arrangements and family-friendly policies are just some of the ways we invest in employee wellbeing. Join us and you will thrive personally as well as professionally. ### **Overview of role:** We are currently recruiting a Project Manager for our Sheffield Office. This is an exciting opportunity for an entrepreneurial individual to join and strengthen our Project Management offering and presents an excellent prospect for a proactive individual to take responsibility for providing all core Project Management services on several interesting projects. You will gain valuable project and client exposure, be given responsibility for your own projects and be offered a platform to progress with genuine support from the team and wider business to achieve your career goals. **Role Responsibilities** * To carry out assigned duties efficiently and in accordance with processes and procedures * Comply with established procurement/commercial/contractual strategies * Take personal responsibility for complying with Environmental, Health, Safety, Security and Quality Standards * Management and preparation of key stage reports from feasibility through to completion and post-handover * Preparation of various programmes * Management of meetings, taking and preparation of minutes * Preparation of progress reports and presentation at monthly client meetings * Running a competitive tender process including managing queries from tendering contractors * Assistance with the preparation of contract documents * Management of multi-disciplinary project teams * Working knowledge of various forms of building contracts * Experience of Administering building contracts **Person specification:** The ideal candidate will demonstrate a positive proactive approach to the role, and will be committed to delivering customer service excellence, with good commercial results. Experience: * NEC Experience desirable but not essential * Contract Administration experience * Ability to identify and develop potential opportunities to secure more business for RLB * Well organised, diligent, proactive, assertive, well-disciplined, and commercially astute * A track record of working with teams and managing projects by prioritising workloads and delivering to deadlines Qualifications: * Construction Project Management degree or a similar construction related qualification with experience gained within a similar role * Chartered or equivalent professional qualification or currently working toward -- we will provide all necessary support to help you achieve this Behaviours: * Recognised as a client focused, positive collaborator who shares knowledge freely and offers support to their peers and seniors. Recognised as a team player with a strong willingness to learn * Demonstrates a positive and proactive approach to the role, and will be committed to delivering customer service excellence, with good commercial results ### **RLB Employee Benefits** Our culture is built around enabling you to fulfil your potential, so you can look forward to benefits that include: Hybrid Working - Working patterns to support your work-life balance. As well as competitive maternity and paternity packages. Well-Rewarded - A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days. Focus On Wellbeing - We offer a number of health and wellness options, including gym membership and cycle to work schemes. Healthcare Packages - Private healthcare insurance and medical support, including dental insurance and eyecare vouchers. Personal Development - A continuous learning and development programme, including established APC and in-house mentoring schemes. Additional Benefits - We offer a wide range of benefits including a season ticket loan and professional membership subscriptions. Exceptional Exposure - You'll have the opportunity to work on diverse projects across different sectors and regions. Social Responsibility - We hold team and social events as well as charity fundraising and volunteering activities. ### **Our Diversity, Equity \& Inclusion Commitment** We believe in building a diverse and inclusive environment where each person can be themselves, feel valued for their contribution and be challenged and supported to reach their full potential. We have a responsibility to support the communities in which we live and work, and that our workforce should reflect these communities and our clients. Our talent strategy should enable us to overcome bias in the construction industry by recruiting, retaining, developing, and promoting a diverse and inclusive workforce. Find out more here: Diversity, Equity \& Inclusion - RLB \| Europe If you require any reasonable adjustments to support you during any stage of the application or interview process, please contact our recruitment team at: recruitment@uk.rlb.com ### **About Rider Levett Bucknall** With a network that covers the globe and a heritage spanning over two centuries, Rider Levett Bucknall is a leading independent organisation in cost management and quantity surveying, project management and advisory services. Our achievements are renowned: from the early days of pioneering quantity surveying, to landmark projects such as the Sydney Opera House, HSBC Headquarters Building in Hong Kong, the 2012 London Olympic Games and CityCenter in Las Vegas. We continue this successful legacy with our dedication to the value, quality and sustainability of the built environment. Our innovative thinking, global reach, and flawless execution push the boundaries. Taking ambitious projects from an idea to reality.
Sheffield, UK
Negotiable Salary
Project Director63093917631747122
Indeed
Project Director
### **General information** **City/town:** Sutton in Ashfield **Job field:** Management **External closing date:** Friday, July 18, 2025 **Type of contract:** Permanent **ID:** 5276 ### **Description and requirements** Skanska, one of the world's leading project development and construction groups, is an inclusive and responsible business that is helping to build a better society. Our Building Services Team is looking for a Project Director you will strategically manage and deliver the project and programme within budget, ensuring the achievement of contractual requirements. Building the satisfaction of internal and external customers, as well as managing complex client and customer stakeholders, as well as driving continuous improvement in the asset management and service delivery. To work in collaboration with the wider Skanska Healthcare portfolio to drive continuity, share best practice and add value to the client and customers. **What you'll do:** * Full profit and accountability for the project. Responsible for the delivery of Hard Services at the site, including Projects and lifecycle. * Lead and develop a team, including the leads for Operations, Performance and Compliance, Technical Services and Capital Works. Take responsibility for all Health \& Safety, Quality and Environmental management. Participate in developing, maintaining, and executing a Health, Safety, Environment and sustainability project action plan. * Fully understand the contract operationally and commercially and set commensurate targets. Accurately report progress each month , including key activities linked to compliance and H\&S. To take a proactive approach to prevent losses and maximise profitability. * Take a positive and highly visible lead in developing relationships with the Client and to lead on collaboration with the team and with the Project Co team. * Lead and inspire the project team ensuring all employees have a current review and learning plan, that succession plans are in place, and that the team is positively engaged. * Ensure that management by information is practised, that effective performance review structures are in place and that measurement and review drives continuous improvement in maintenance performance. * Be a key contact and to build and maintain an effective and supportive working relationship with members of the Skanska Building Services team and colleagues both within the Healthcare and Project Co team. **What you'll bring to the role:** * Track record of success in delivering complex major projects, and long-term service delivery * A strong leader, operationally, commercially and financially astute, with the ability to provide positive leadership and clear direction to a wide-ranging team. * Knowledge and experience of the commercial and legal structure and ideally PFI / PPP Framework. * Experience of successful working in or with the public sector. * Educated to Degree level (or equivalent) * Likely to have experience of the Healthcare sector **Equal opportunities** We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic -- we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska. **Flexible working** We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role. **Reasonable adjustments** We would like you to perform at your best at every stage of our recruitment process. Please contact us using **recruitment@skanska.co.uk** if you require any adjustments that would support you throughout your application. **More information about the role** Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: **recruitment@skanska.co.uk** **Closing date** The closing date for this vacancy may be subject to change any time at the sole discretion of the business. **We are a 2024 Circle Back Initiative Employer -- we commit to respond to every applicant.**
Sutton-in-Ashfield NG17, UK
Negotiable Salary
Children's Home Registered Manager (2 bed home)63093596575489123
Indeed
Children's Home Registered Manager (2 bed home)
**Children's Home Registered Manager (2 bed home)** **Location**: Barnsley **Contract Type**: Full-time, permanent **Full Time:**39 hours per week **Salary:**£46,000 per annum with a potential to earn up to £51,400 through Ofsted and Occupancy bonuses At Dove Adolescent Services we support young people within our care to develop emotional resilience to achieve their full potential in all areas of their lives. The underpinning ethos within our homes is of fostering appropriate relationships with young people and their significant others, to support them within their future transitions into adulthood. We are currently seeking a **Children's Home Registered Manager** to join our services in **Barnsley** looking after a **2 bed home**. **Main Purpose of Job** The Registered Manager needs to hold accountability and overall responsibility for the day to day management of the home to ensure we deliver a high quality level of care, ensuring the home actively promotes the rights of young people as individuals and provides them with quality care in accordance with the policies and procedures of the organisation. To lead a team of care workers, in conjunction with relevant legislation and guidance to ensure that good outcomes are achieved for young people within the home to meet their physical, psychological, emotional \& social development. To contribute to the overall ethos, values and aims of organisation. **Accountable to** Accountable to the Responsible individuals and Operational Directors **Main Duties and Responsibilities** **Responsible for Service and Practice** * The development and delivery of high-quality care in accordance with relevant Legislation, Regulations, including Ofsted SCIFF and The Organisations Policy and Procedures guidelines, showing an awareness to integrate an equal opportunities approach, and working in an anti-discriminatory way and incorporate safeguarding responsibilities. * Adherence to all legislative guidelines in respect of Health \& Safety and ensure that all staff have adequate working knowledge and training. * The keeping of appropriate records relating to both young people and employees and the implementation of monitoring and evaluation systems within the organisation. * The provision of management information including the collection and return of statistical information as required. * To develop and promote new techniques and approaches to childcare provision based in the home and be part of the senior team of the organisation, positively promoting its well-being. * To attend, prepare for and chair various meetings both internally and externally. * On a rota basis to take on-call responsibilities -- if required to undertake sleep in shift to cover shortfalls. * The ability to write concise and evaluative reports and oversee all written communication to enable us to sustain the required standards. * To be responsible for decision making when appropriate. * Oversight of all admissions and discharges to the home. * An ability to innovate change and effectively lead a vision in line with the organisational ethos. * All Managers will be expected to have a relevant Diploma level 5 or equivalent or be prepared to work towards this. **Human Resource Management** * To be involved in the recruitment of new employees, ensuring all relevant checks are completed. * To ensure that all staff are adequately inducted, supervised and appraised in line with the organisational policy * To oversee Continuous professional development of staff team -- ensuring all mandatory training requirements are met. * To maintain effective Rota's and complete monthly expenses. * To undertake the investigation of grievances, complaints, and disciplinary matters (at an appropriate level) in accordance with the Organisational policies and procedures. **Management of Physical and Financial Resources** * Monitoring the service budget and all financial transactions, ensuring financial targets are achieved and adhered to. * Responsibility for ensuring that the overall maintenance of the service premises and equipment meets requirements. **External Affairs** * To promote the organisation in a positive way with external agencies, other professionals and members of the general public as required * To liaise with commissioners/ referrals manager regarding admissions. * To attend and contribute to psychotherapy leadership and management forums and to lead these meetings within team. **Required Attributes** * Enthusiasm in providing the highest quality care and education * Experience of managing a team * Comprehensive knowledge and understanding of child protection and safeguarding procedures * Familiarity with the needs of vulnerable individuals * Demonstrate high standards of safe working practice * Ability to develop and maintain effective working relationships with colleagues, young people and outside agencies * Ability to maintain emotional resilience in working with challenging behaviour * Demonstrate respect for appropriate boundaries and authority * Ability to maintain confidentiality at all times * Demonstrate an understanding and commitment to equal opportunities * Holds a current UK driving licence / has the use of appropriate transport * Flexible and reliable * Participate in management forum and contribute to development of work practice, policies and procedures etc. **Benefits** * 25 days per annum plus 8 statutory holidays * £3000 Bonus- Outstanding Ofsted Report * Full Occupancy Bonus- £200 a month * On Call payments- £25 weekday, £35 weekends * Normal working days are Mon-Fri 9am-5pm. However managers are expected to ensure all rota requirements are met for their homes, as such sleep in duties maybe required to support the function of the home where needed. * Petrol Allowance - Paid when using own car -- proof of business insurance must be provided * Pension - In line with the organisational Pension Scheme and government guidance Dove Adolescent Services Ltd established 1993 provides residential care for young people. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. We reserve the right to withdraw this advert without notification.
Barnsley, UK
Negotiable Salary
Incident Manager63093596515331124
Indeed
Incident Manager
Founded in Nottingham in 2001, our journey began with a clear goal: to establish a best in class communications service for businesses. With over 20 years of achievements in the communications industry, we have flourished and evolved under the guidance of Private Equity ownership. Today, we proudly operate in 9 countries, including the UK, France, Spain, Italy, Romania, Germany, the Netherlands, Australia, and the USA, supported by a dedicated team of over 350 passionate innovators. Our objective remains unwavering: to elevate business communication to new heights. With ambitious growth plans, we aim to expand our already impressive range of products. The Incident Manager plays a pivotal role in developing and maintaining robust incident management processes throughout our organisation. This position goes beyond merely implementing best practices; it encompasses taking the helm during significant incidents across various platforms and regions, championing continuous improvement through in-depth Root Cause Analysis (RCA) and swift resolution of actions. **The Role:** Drawing on your previous experience in implementing incident management processes, you'll be responsible for shaping and enhancing our current framework, collaborating with stakeholders across the organisation to optimise our approach to live incident management. You will engage at multiple levels, from orchestrating the resolution of major incidents to influencing the prioritisation of tasks in Engineering and TechOps teams aimed at resolving root cause issues and enhancing service delivery. Your mission is to empower the business to elevate its response, reaction, and resolution strategies for major incidents, leading to improvements in our software, customer experience, and communication. * Incident Management Process Implementation: Create and implement a resilient incident management process to effectively tackle incidents across our various platforms. * Incident Response, Resolution and Communication: Take the helm in leading and coordinating responses to major incidents, ensuring swift resolutions and minimal operational downtime, combined with clear communication to stakeholders ranging from executives and senior managers to customers regarding progress, severity, and impact. * Root Cause Analysis (RCA): Conduct extensive RCAs for incidents to uncover underlying challenges, clearly communicate findings to relevant stakeholders, and ensure that all actions arising from RCAs are tracked and addressed promptly, preventing recurrence and enhancing systems. * Continuous Improvement: Regularly evaluate and refine the incident management process, integrating best practices and lessons learned from past incidents. Additionally, implement improved processes for newly acquired businesses and platforms to elevate the maturity of incident and change management. * Team Collaboration: Work closely with Technology, Sales, Customer Success, and Compliance teams to ensure a unified approach to managing incidents. * Reporting: Generate regular reports on incident and change management trends, outcomes of RCAs, and action statuses. * Compliance: Ensure compliance with regulatory requirements and policies across all Service Management processes. * On-Call Escalation Management: Engage in the out-of-hours Escalation Manager rota, providing leadership and decisive decision-making support in critical scenarios alongside other managers. **The Person:** * Extensive experience in leading incident management for critical issues in a 24x7 software service environment, showcasing a proven track record of effectively steering issues to resolutions. * Proven expertise in developing and implementing incident management processes. * Supervise the completion of the post-mortem (RCA) statements for all high-severity, critically impactful incidents and challenges. * Strong leadership and communication abilities, capable of managing cross-functional virtual teams. * Demonstrated resilience under pressure and decisiveness in complex scenarios. * Skilled in prioritising multiple high-priority issues simultaneously without compromising SLA commitments. * Ability to balance the demand for high availability and performance against the need for rapid delivery of technology changes and improvements. **Benefits** * Attractive salary ranging from £65,000 to £75,000 * Bonus scheme to reward your contributions * Comprehensive healthcare cash plan for your peace of mind * A generous annual leave of 27 days on top of Bank Holidays * Enjoy 2 Wellbeing days and 2 days dedicated to community service * Take the day off to celebrate your birthday! * Employer pension contribution set at 5% * Death in service benefit providing 4 times your salary * Annual awards to recognize outstanding achievements * Exciting monthly and quarterly social events * Opportunities for training and career development * Flexible hybrid working arrangements to suit your lifestyle
Nottingham, UK
Negotiable Salary
RI / Operations Manager63093596373633125
Indeed
RI / Operations Manager
**Bayleaf Care**: Amazing Things are Happening Here! **Operations Manager** We currently have an established and experienced senior leadership team and Responsible Individual, however with new homes opening this year and further plans for 2026, there is an exciting opportunity for an additional operations manager to join our team with the intention that this will lead to them being the second Responsible Individual upon the opening of the new homes. **About Bayleaf Care** Bayleaf Care provides exceptional care for children and young people across the UK, especially those who have faced trauma. We use the PACE model, which creates a safe, caring environment to help children feel secure and build positive relationships. We have homes that look after young people with emotional and behavioural difficulties and children's home that specifically care for young people with learning disabilities and physical disabilities. Our approach starts with the key worker, who forms a strong, trusting bond with the child. This relationship is essential for the child's development and continues throughout their care. We offer personalized care, education, and treatment led by a team of trained professionals, helping children manage their emotions and behaviours in a safe, supportive environment. There are currently 3 children's homes open, with another home due to open by late spring and a further 2 homes opening by Autumn. Each children's home has their own permanent on-site therapist and a pool car. **Key Responsibilities:** * Provide strategic and operational leadership across all residential homes within the region. * Ensure each home is fully compliant with Ofsted regulations, safeguarding standards, and Bayleaf Care's policies. * Support Registered Managers and their teams in delivering high-quality, child-centred care and positive outcomes for young people. * Monitor performance and quality assurance processes, identifying areas for improvement and implementing effective solutions. * Work closely with the senior leadership team on service development, staff training, and capacity building. * Manage budgets, staffing structures, and resource allocation to maintain efficient and effective operations. * Lead by example to embed a culture of excellence, empathy, and resilience across all services. **Essential Requirements:** * Proven experience in a senior management role within children's residential care. * Strong working knowledge of relevant legislation, including The Children's Homes Regulations and Quality Standards (2015). * Excellent leadership, communication, and people management skills. * Ability to build strong, supportive teams and lead in high-pressure environments. * NVQ Level 5 in Leadership and Management in Residential Childcare (or equivalent). * Enhanced DBS check and a full driving licence. There is an additional bonus scheme and further additional benefits available upon becoming Responsible Individual Please submit a CV or if you would like to find out more about Bayleaf Care and the role, please call Greg on 07775654492 or 03330 387550 to arrange an informal chat with our current operational team. For more information about Bayleaf Care and to look at a couple of our homes, please visit us at https://bayleafcare.co.uk/ Job Types: Full-time, Permanent Pay: £60,000.00-£65,000.00 per year Additional pay: * Bonus scheme Benefits: * Additional leave * Casual dress * Company events * Company pension * Discounted or free food * Employee discount * Free parking * Gym membership * Health \& wellbeing programme * On-site parking * Sick pay Schedule: * Monday to Friday Experience: * senior children's home management : 1 year (required) Work Location: In person Reference ID: ho
Burton upon Trent, Burton-on-Trent, UK
£60,000-65,000/year
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