Cocking Help Desk & IT Support Job Listings

Indeed

Bodyshop Administrator

**Location** Southampton **Region** Hampshire **Category** Accident \& Repair Centre - Southampton (SARC) (Bodyshop) **Vacancy Type** Permanent/Full Time **Salary** £30,000 OTE Competitive Salary **Job Summary** **The Driving Spirit** Snows Group is an AM Top 50 automotive retailer covering 18 Brands at 52 franchises. Based in the south and south-west of England the business differentiates itself from its customers by delivering outstanding customer service for its customers and manufacturer partners. We are on the lookout for a **Bodyshop Administrator** to join our successful and busy **Snows Accident Repair Centre** based in **Southampton**. **Your day** As the Bodyshop Administrator you will ensure that all the correct information passes between the workshop and the customer, always delivering excellent customer service. Your day will include: Contact Management * Answering inbound telephone calls and transferring the inbound calls to the relevant persons. * Taking messages where necessary ensuring the message gets passed on to the relevant person in dealership for action. * Taking bodyshop bookings where necessary. * Responding to email enquiries referencing body repair bookings. * Making outbound telephone calls as required. * Managing Bodyshop Compliance \& Manufacturer Systems Service Admin * Processing all the invoicing for the accident repair centre. * Managing Audatex Resends ensuring the relevant information is inputted. * Booking all the vehicles in and out of the accident repair centre. * Preparing job cards for each job that comes in. * Managing and organise the movement of the drivers to ensure the smooth pick-up and delivery of vehicles. * Managing the booking diary for deliveries/collections. * Liaising with Insurance Companies to ensure the correct information is obtained. * Authorising purchasing invoices to ensure the accident repair centre runs smoothly. * Manufacturer/Accreditation Support -- liaising with external suppliers to ensure the correct paperwork is obtained. * Organising employee training to ensure that the relevant training and qualifications are valid. * Administering the payments, transfers, and cash reconciliations in a timely manner. * Courtesy Car Fleet Management -- ensuring the distribution of courtesy cars to the customers. **Have you got what it takes?** * PC, Microsoft, and web literate. * Able to plan, organise self and meet agreed work deadlines. * Attention to detail and maintains good, accurate quality of work. * Delivers a result and makes things happen. * Delivers excellent customer service. * Experience of providing administration support. **What is in it for you?** * Highly competitive salary. * Full training and support to help you immerse yourself in the role and Snows values. * 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5,10,15, 20 years anniversary. (Pro rata for part time employees). * Discounted MOTs, Service \& Parts. * Recommend a Friend Bonus/ Introducing a Customer Bonus. * Life Assurance Benefit. * Snows Contributory Pension Scheme. * BEN -- Employee Assistance Programme. * Excellent development opportunities to learn \& grow with Snows. * Role dependant -- tool box insurance **Hours of work:** Monday to Friday 08:00 -- 17:00 (with half an hour for lunch) Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment. Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks of applying then please assume you have been unsuccessful on this occasion. **\*\* Important Consent Note \*\*** By clicking the "Submit Application" button, you are expressly giving your consent for us to retain and share your CV within Snows. This is for the purpose that other roles within the Group may be suitable for you. As a result, you are giving your consent to receive email contact from Snows for the purpose of discussing available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above, please do not click the "Submit Application" button. Thank you for applying to Snows.

Southampton, UK

Negotiable Salary

Health and Wellbeing Administrator63093970654721121

Indeed

Health and Wellbeing Administrator

**Salary**: £26,409 - £28,624 pa FTE (£5,281 - £5,724 pro-rata pa) (Pay Award Pending) **Hours per week**: 7.4 (Monday or Friday) **Contract type**: Fixed Term Until 31 March 2027 **Closing date**: 04 Aug 2025 12:00 **Interview date**: 15 Aug 2025 **Ref**: CS1721 **About the role**: Horsham District Council is looking for a Health and Wellbeing Administrator to join our established Health and Wellbeing team to support the delivery of the Wellbeing Service across the Horsham District. The Wellbeing Service is part of a county-wide programme in West Sussex to promote healthy lifestyles and prevent ill-health within our local communities. The service provides information, advice and signposts local people to services for help and support. As Health and Wellbeing Administrator, you will act as the first point of contact to the service welcoming people at our Wellbeing Hub reception in Horsham town centre and dealing with enquiries via telephone and email. You will be responsible for organising appointments, making and receiving referrals, updating the website and providing administration support to the Wellbeing Team and associated projects. **About you:** To succeed as a Health and Wellbeing Administrator, you'll need to be a self-motivated professional with exceptional communication, IT, and organisational skills, coupled with a genuine passion for delivering outstanding customer service. You'll play a key role in supporting the team with administrative tasks, demonstrating the ability to manage competing priorities, work independently, and contribute effectively within a team environment. You will be based in the Health and Wellbeing Hub in Swan Walk (Horsham Town Centre). Hybrid working is not applicable for this role. For an informal discussion about this role please call Tess Davison, Health and Wellbeing Manager, on 01403 215265. **About us:** We have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody. We encourage and support our employees to have a healthy work life balance by offering 28 days' (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable. We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the Local Government Pension Scheme (LGPS), where the Council contributes circa 20% of pensionable salary. To support employees' professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership \& Management (ILM), Master of Business Administration (MBA). Visit our Jobs and careers page to find out more about Working for Horsham District Council and Our employment commitments. **To apply:** If you would like to apply for the role, we highly recommend you show clearly within the 'Experience Section' of the application form how you meet the essential criteria detailed within the Role Profile when applying. If you do not make this clear, it is unlikely you will be shortlisted for interview. Internal applicants, if you would like to apply for the role, please submit an expression of interest to HR@horsham.gov.uk explaining clearly how you meet the criteria and what you feel you can bring to the role.

Horsham, UK

£26,409-28,624/year

Technical Support Advisor - Proactive Services63393308452737122

Workable

Technical Support Advisor - Proactive Services

We’re Hiring – Technical Support Advisor - Proactive Services Salary – up to £35,000 (DOE) Location – Shoreham-by-Sea or Remote Key Benefits: Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back: Enjoy paid volunteering days to support causes you care about. Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: As a Technical Support Advisor - Proactive Services, you'll be key to keeping our customers' IT environments stable, secure, and resilient. You'll monitor alerts from platforms like Datto RMM, Acronis, Veeam, and more, responding swiftly to backup failures, performance issues, and security drift. Your quick action helps reduce risk, ensure continuity, and maintain top-tier service. Key Responsibilities: Monitor customer backup environments for errors, failed jobs and other anomalies. Investigate and resolve system alerts before they impact client operations. Support the ongoing management and deployment of Proactive Customer Solutions such M365 Protect, Patching etc. Log, manage and update cases using the ITSM platform, ensuring timely resolution and documentation. Collaborate with clients to gather necessary information, perform root cause analysis and implement preventative solutions. Analyze backup job reports, success rates and performance metrics to identify trends and optimization opportunities. Plan, test, and deploy security and system patches across client infrastructures. Skills & Experience: Prior experience in an IT or Telecom Support or Delivery role, typically at a second line level. Be able to work efficiently by themselves and as part of a team. Excellent written and verbal communication skills. Strong knowledge of Windows Server and desktop operating systems. Experience with backup technologies and monitoring platforms (e.g. Veeam, Acronis, Spanning or similar) Experience with Windows Server, Active Directory, Exchange, Azure and virtualization platforms (VMWare, Hyper-V) Experience with Microsoft 365 and related backup/recovery strategies. Strong experience in cloud technologies such as M365, Azure, Intune, SharePoint. Nice to have: Worked in an IT or Telecom Managed Service environment previously. Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, SonicWall, Aruba or Cisco). Have an active Microsoft certification. Experience with PowerShell scripting and automation At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help. Ready to make a real impact? Apply now!

Shoreham-by-Sea, UK

£0-35,000