**Job Overview** We are seeking a dedicated and experienced Operational Manager to oversee and enhance our operational processes. The ideal candidate will play a pivotal role in ensuring the smooth functioning of our organisation by managing resources, supervising staff, and implementing effective strategies. This position requires strong leadership skills and the ability to foster a collaborative environment that drives productivity and efficiency. **Responsibilities** * Manage daily operations to ensure efficiency and effectiveness across all departments. * Supervise team members, providing guidance and support to enhance performance and development. * Develop and implement operational policies and procedures to improve workflow. * Monitor key performance indicators (KPIs) to assess operational success and identify areas for improvement. * Collaborate with other departments to align operational goals with overall business objectives. * Conduct regular assessments of operational processes, making recommendations for enhancements as necessary. * Ensure compliance with industry regulations and standards, maintaining high-quality service delivery. * Facilitate training sessions for staff to promote skill development and adherence to best practices. **Skills** * Proven leadership abilities with a track record of managing teams effectively. * Strong supervisory skills, capable of motivating and guiding employees towards achieving organisational goals. * Excellent problem-solving skills, with the ability to analyse situations and make informed decisions. * Exceptional communication skills, both verbal and written, fostering clear dialogue within the team and across departments. * Proficient in project management principles, with the ability to manage multiple tasks simultaneously while maintaining attention to detail. * Familiarity with operational software tools will be an advantage. If you are passionate about driving operational excellence and possess the necessary skills to lead a dynamic team, we encourage you to apply for this exciting opportunity as an Operational Manager. Job Types: Full-time, Part-time Pay: £28,000.00-£32,000.00 per year Expected hours: 37.5 per week Additional pay: * Bonus scheme * Commission pay * Performance bonus Benefits: * Company pension * Flexitime Schedule: * 8 hour shift * Day shift * Holidays * Monday to Friday * Night shift * Overtime * Weekend availability Work Location: In person Reference ID: Ops Manager Expected start date: 01/09/2025