55 Other in England lowest at $8.5+

Cellar Service Team Member63093970448387120

Indeed

Cellar Service Team Member

076429db-bf67-4d30-a7fb-158d3dc68a78 Your role as Cellar Service Team Member * Respond to customer inquiries and technical issues via phone, email, or chat. * Diagnose and troubleshoot beer dispense equipment issues, using specific technical understanding to resolve the issues. * Provide step-by-step guidance and solutions to customers. * Escalate complex issues to higher-level support or specialised teams as needed. * Document and track customer interactions and resolutions in the support system. * Follow up with customers to ensure their issues are fully resolved. * Continuous development in technical understanding to support customers in resolution. Company Description As a Cellar Service Team Member, you'll be the first point of contact for customers experiencing technical difficulties. You'll diagnose and troubleshoot issues, providing clear and effective solutions. Your technical expertise and friendly demeanour will make every customer interaction a positive experience. Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what's wholly British, the pub experience. Qualifications What you'll bring * Strong communication skills with the ability to interact at all levels both internally and externally * Good level of Microsoft systems including Word and Excel * Proven experience in a technical support or customer service role. * Strong technical troubleshooting skills. * Excellent communication and interpersonal skills. * Ability to explain technical concepts to non-technical users. * Proficiency in using support software and tools (e.g., ticketing systems, remote desktop applications). Full time Greene King Corporate - BRA_001 Abbot House

Bury St Edmunds, Bury Saint Edmunds, UK

Negotiable Salary

Indeed

Food Service Worker

Under designated supervision, prepares and serves simple foods and beverages. May operate an oven, deep-fat fryer, or other kitchen equipment in a situation where set procedures are followed and where cooking skills are not involved. This position requires associate to be friendly and passionately focused on delivering a personalized customer experience.

Lakenheath, UK

Negotiable Salary

Indeed

Nights Team Member

We're currently recruiting in our Bury St Edmunds North (A14) Premier Inn Hotel. Working 16 hours per week over 2 days, paying up to £13.16 per hour. Nights Team Member -- Bury St Edmunds North (A14) Premier Inn Hotel. Come and be a Nights Team Member at Premier Inn in Bury St Edmunds North (A14). As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night's sleep with us. Immediate start, no experience needed. **PAY RATE:** Up to £13.16 per hour **CONTRACT TYPE:** Permanent -- we don't do zero hours contracts! Over 18s only. **HOURS:** 16 hours a week -- guaranteed hours to plan your week around **LOCATION:** Etna Road, Bury St Edmunds IP33 1JZ **Why you'll love it here:** **Training and support:**  We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business. **Whitbread Benefits card:**  Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants **Pension and saving schemes:** Company pension and save as you earn scheme **Discounts:** Get money off shops, your utility bills, travel, cinema trips, supermarkets and more **Have breakfast on us:** Enjoy a complimentary Premier Inn breakfast for 2 when you join us **What you'll do:** Join our team at Bury St Edmunds North (A14) Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK's leading hospitality business, Whitbread. Here there are no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcome your application whatever your background or situation.

Bury St Edmunds, Bury Saint Edmunds, UK

Negotiable Salary

Customer Service Team Leader63093913610755123

Indeed

Customer Service Team Leader

Are you ready to help revolutionise transport and join the UK's largest Digital Freight Business? Our Future is digital, and Our Future is NOW! This is your opportunity to join our incredible team and help transform the way the transport industry works. Nine times out of ten when you see a heavy-duty vehicle they are not at full capacity. When heavy-duty vehicles are not at full capacity, they throw unnecessary CO₂ into the atmosphere. Our platform creates a Digital Network that enables loads to be delivered more efficiently, at a better price and with greater quality than ever before. We want our Hauliers and Customers to benefit from using our extensive network to help them fill their empty capacity and reduce their carbon footprint. DigiHaul brings together smart technology and expert knowledge, we make end-to-end logistics seamless and stress-free. Our daily mission is to provide our Hauliers and Customers with nothing but excellent service and solutions, including excellent on time performance and an end-to-end managed service with un-paralleled visibility every step of the way. We're driven and determined to deliver a fast, flexible, and reliable solution that makes road freight work better -- for everyone. **About you** You are someone who enjoys a fast paced, dynamic work environment, who excels in quick problem solving and likes to get the job done! You are able to work tactically and think strategically as the business rapidly scales. You understand how integral you are to the success and future of DigiHaul and the part you play in transforming the transport industry. **Customer Experience Team Leader Responsiblities** * Manage the day to day Customer Service \& escalations within the customer services team providing key customer services to both shippers and hauliers. * Work closely with the operations team to identify areas of improvement to customer performance to support enhancements to service offering. * Build and maintain positive customer relationship to ensure ongoing we have happy customers and improve our net promoter score. * Build and maintain positive carrier relationship to ensure ongoing mutual success. - Act as customer \& carrier escalation point if service quality is not being met - escalating to ops managers with ops issues. * Identify potential process improvements post transition and lead improvement initiatives. * Develop the team so that everyone within the team is fully trained and gaps identified and plans in place to train. **What do you need to be a Customer Experience Team Leader?** * Experience of road transport distribution and logistics operations. * Experience of Service centre process \& activity. * Accustomed to working with multiple functions to achieve a rounded solution. * Strong influencing skills and experience of managing without authority and demonstrable stakeholder management experience. * Good working knowledge of functional aspects of a distribution business, e.g. finance, HR, project. * Great team player. Effective working in a team and independently. * Familiarity with Project management \& Quality standard disciplines. * Able to set clear, concise, and achievable goals and objectives. * Strong written and verbal English communication skills. * Comfortable working in an agile environment with changing priorities. * Strong communication, facilitation, and presentation skills. * Capable of tailoring messages to target particular audiences. * Excellent analytical and problem-solving skills. * Ability to interpret large data sets and turn information into action. * Working knowledge of less standard software e.g. Power Bi, Transport Planning, Systems, CFX/OTM advantageous. **What will you get in return as a Customer Experience Team Leader?** You will receive access to a variety of our excellent benefits which in addition to an attractive salary include: * 33 days holiday * 15% non-contractual bonus * Access to Pension Scheme plans * Access to Private Medical Cover * Access to Employee Benefit Portal including retail discounts * Access to Cycle to Work scheme\* * Access to Employee Assistance Programme * Access to Electric Vehicle Salary Sacrifice lease scheme\* * Birthday vouchers * Health Assessments\* * Training, development opportunities and more * subject to T\&Cs **What you'll need to do next?** Joining the DigiHaul family is easy! If you feel that you meet the criteria of this **Customer Service Team Leader**role, simply apply online, uploading an up-to-date CV with your application. We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard. The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.

Hatfield, UK

Negotiable Salary

Indeed

Food Service Worker

Under designated supervision, prepares and serves simple foods and beverages. May operate an oven, deep-fat fryer, or other kitchen equipment in a situation where set procedures are followed and where cooking skills are not involved. This position requires associate to be friendly and passionately focused on delivering a personalized customer experience.

Alconbury, Huntingdon PE28, UK

Negotiable Salary