📍 Location: Remote (Work from anywhere) or HQ in Dubai 📅 Career Growth: Opportunity to move into a Director position within 24-36 months 💰 Competitive base salary + high commission structure About Us Maxaccelerate Technology Group is a global leader in technology solutions and consulting, specializing in Salesforce, DevOps, and enterprise cloud technologies. We provide Salesforce POD solutions—dedicated teams of certified consultants, developers, and architects—to help businesses scale their Salesforce capabilities efficiently. As part of our growth, we’re seeking an experienced Business Development Manager with a background in technical contract recruitment who can strategically position and sell our Salesforce POD solutions to consultancies, partners, and enterprise clients. Key Responsibilities 🔹 Sales Strategy & Business Development Develop and execute a go-to-market strategy for selling Salesforce PODs (pre-assembled teams of Salesforce specialists). Identify and target Salesforce consultancies, end-users, and system integrators that need contract teams for projects. Position the POD model as a cost-effective, flexible, and scalable alternative to traditional hiring. Drive outbound prospecting, lead generation, and strategic partnerships to win new business. Work closely with leadership to refine pricing models, service offerings, and value propositions. 🔹 Client Engagement & Relationship Management Act as a trusted advisor, educating clients on the benefits of on-demand Salesforce teams vs. traditional hiring. Lead high-level conversations with CTOs, CIOs, Heads of CRM, and IT Directors. Manage contract negotiations, service agreements, and deal closures. Continuously refine the sales process based on market trends, client feedback, and competitor analysis. 🔹 Market Expansion & Growth Develop a scalable, repeatable strategy to expand Salesforce POD sales globally. Identify new industries and regions where the POD model can be a game-changer. Collaborate with marketing to generate leads, build case studies, and create compelling sales collateral. Track and report key KPIs, revenue growth, and client satisfaction metrics. Requirements Who We’re Looking For ✅ Experience & Skills 3+ years in technical contract recruitment, staffing, or workforce solutions within Salesforce, DevOps, or enterprise tech. Proven track record in selling technology contract teams, recruitment solutions, or managed services. Strong understanding of the Salesforce ecosystem, including demand for Admins, Developers, Architects, and Consultants. Ability to develop a structured sales process and execute a high-impact business development strategy. Skilled in B2B sales, account management, and consultative selling. ✅ Mindset & Personality Entrepreneurial mindset with a passion for scaling a high-growth sales solution. Self-driven and capable of owning a business unit from strategy to execution. Strong negotiation, networking, and presentation skills. Ability to work independently or relocate to Dubai HQ if desired. Benefits Why Join Us? 🔥 Uncapped Earnings – Base salary + aggressive commission model. 🌎 Global Flexibility – Work from anywhere or join our HQ in Dubai. 🚀 Leadership Pathway – Fast-track to Director position within 24-36 months. 📈 Massive Growth Potential – Lead the Salesforce POD sales expansion globally. 💼 High-Impact Role – Be part of an innovative team disrupting Salesforce resource models. Ready to Lead the Next Evolution of Salesforce Staffing? Apply now or reach out for a confidential discussion.

Location: Remote / UAE / Portugal/UK - Option to relocate to Dubai post Probation Period Company: Kompetenza Department: Marketing & Sales Reports To: Sales Director About Kompetenza Kompetenza is a Salesforce partner specializing in CRM solutions, FlexTeam Pods, and digital transformation services. We help businesses scale efficiently by leveraging cutting-edge CRM, AI-driven lead generation, and marketing automation technologies. Role Overview We are looking for a Manager of Lead Generation to build and implement a digital infrastructure for acquiring new customers in multiple territories. This role will focus on developing a multi-channel lead generation strategy, utilizing CRM (Salesforce), marketing automation, AI-powered lead gen tools (like Amplemarket or similar), LinkedIn marketing, Google AdWords, SEO, and digital campaigns. This is an exciting opportunity to build a lead generation engine from the ground up, working with advanced AI-driven solutions, digital marketing techniques, and sales automation. The ideal candidate will have experience in the technology sector, particularly in CRM or Salesforce ecosystems, and will be hands-on in designing and executing scalable lead acquisition strategies. Key Responsibilities 1. Lead Generation Strategy & Execution Design and implement a scalable lead generation system to acquire customers in multiple regions. Develop and manage multi-channel campaigns, leveraging SEO, paid advertising, LinkedIn, and AI-driven prospecting. Use AI-based lead generation platforms (e.g., Amplemarket, ZoomInfo, Apollo.io, or similar) to optimize prospecting and outreach. Oversee Google AdWords, PPC campaigns, and targeted paid advertising strategies. 2. CRM & Marketing Automation Infrastructure Build and maintain a lead management system within Salesforce CRM, ensuring data is structured for automation and conversion tracking. Implement and optimize marketing automation platforms (HubSpot, Pardot, Marketo, or similar) to automate email and drip campaigns. Leverage AI-driven tools for automated outreach, personalized email campaigns, and customer targeting. 3. Digital Marketing & SEO Optimization Develop and execute SEO strategies to enhance online visibility and organic lead acquisition. Optimize website landing pages and content strategy for lead conversion. Manage and improve LinkedIn marketing campaigns, including outreach and sponsored ads. Track key lead generation KPIs, ensuring performance optimization and ROI maximization. 4. Data-Driven Optimization & Analytics Implement lead scoring and segmentation models to identify high-converting prospects. Analyze campaign data, sales funnel performance, and customer behavior insights to refine strategies. Use AI-powered analytics and automation to continuously optimize lead generation efforts. 5. Collaboration & Leadership Work closely with the sales team to align lead generation strategies with revenue goals. Coordinate with content marketers and designers to create compelling assets that drive engagement. Lead the implementation of ABM (Account-Based Marketing) strategies to target high-value clients.   Requirements key Requirements Must-Have Skills & Experience ✔ 3+ years of experience in lead generation, digital marketing, or demand generation. ✔ Proven experience in the technology industry (CRM, Salesforce, SaaS, or similar). ✔ Strong knowledge of Salesforce CRM, AI-driven lead gen tools (Amplemarket, ZoomInfo, etc.), and marketing automation. ✔ Hands-on experience in Google AdWords, LinkedIn advertising, and SEO optimization. ✔ Expertise in data-driven marketing, campaign performance tracking, and conversion optimization. ✔ Strong understanding of B2B sales funnels and outbound/inbound lead generation. Soft Skills & Personality Traits ✔ Strategic thinker with a data-driven mindset. ✔ Proactive and hands-on – able to build processes from scratch. ✔ Excellent project management and execution skills. ✔ Strong communication and stakeholder management skills. Benefits Why Join Kompetenza? ✅ Build a lead generation machine from the ground up – an exciting opportunity to create a scalable system. ✅ Work with cutting-edge AI and automation tools to optimize sales outreach. ✅ High earning potential – competitive salary with performance-based commission. ✅ Remote work flexibility with a global team.

Roman Originals are an ever growing retail Company, trading all over the UK from stand alone stores and Retail Concession Departments. We pride ourselves on providing the best service we can to all of customers, whatever the situation! So, are you a retail lover with a passion for Customer Service? We are currently looking for enthusiastic individuals to join our store team as a Part Time Temporary Sales Assistant. This post is for 1x12 hours working across 3 days. As a Sales Assistant you will play a vital role in the succession and delivery of our stores and be responsible for maximizing sales by providing a high standard of service. **Working as part of a friendly, motivated team, your key responsibilities will include, but are not limited to;** · Maintain a high standard of housekeeping, both on the shop floor and back of house. · Providing excellent customer Service and exceeding customer expectations at every opportunity. · To identify customer needs and be able to answer all product related queries. Inclusion of maximising product knowledge. · Implement and maintain the highest standards of visual merchandising, by selecting, preparing and displaying merchandise in line with floor plans, stock availability and management discretion. · Uphold a clean and tidy workplace and understand Health and Safety responsibilities within the workplace. · Operating the store till in line with Company procedures, providing a high level of customer service and accuracy. You must be flexible; to support the operational store teams and be able to increase hours where necessary. **Person Specification** · A hunger to deliver exceptional Customer Service · An eye for fashion and trends · Uphold and maximise the Company's brand · Previous experience in a customer facing role · A committed team player · Flexibility and determination **If you feel this role is the perfect opportunity for you and you wish to be part of our ever growing Company, please apply now!** **We look forward to receiving your application!** Benefits: * Company pension * Employee discount * BHSF Employee Cash Plan Job Types: Part-time, Temporary Pay: £7.55-£12.21 per hour Expected hours: 12 per week Schedule: * Day shift Work Location: In person

**School Uniform Shop Assistant / Production \& Workwear Showroom Assistant** We are looking for a flexible candidate to work, primarily, at our school uniform shop, while also providing assistance, as required, to our production operations and adjoining workwear showroom. **Primary Focus:** \* School Uniform Shop Assistant \* We are looking for a polite and charismatic individual to work as a shop assistant. The ideal candidate will have excellent customer service skills and a willingness to develop new skills and enhance existing skills, while being flexible to fast paced and seasonal working demands. The candidate will be required to work as part of a team, therefore teamwork skills are essential. Previous experience working with customers, as well as experience working in retail is required and previous experience operating a Point of Sale (POS) system will be extremely desirable. --------- *Working as a shop assistant, you will be responsible for delivery of an exceptional customer experience. Reporting directly to the Shop Manager, specific responsibilities will include:* · Driving forward sales · Being an expert on our products and procedures · Providing the highest standards of customer service, this will include advising and assisting customers with the selection and fitting of school uniforms. · Assisting in the overall day to day running of the shop · Maintaining the company standards · Ensuring exceptional standards of housekeeping, cleanliness and merchandising are upheld · Any other duties required to achieve the smooth and profitable running of the school uniform shop · On occasion and when considered appropriate, you may be required to carry out other duties that fit your strengths --------- *To be considered for this Shop Assistant role you will have the following experiences, skills, knowledge and attributes:* · Customer focused approach with excellent interpersonal and communication skills · Prior experience working in a shop, or customer-centred environment · Prior experience working with computer-based and cloud-based softwares, such as a POS back office portal. · Excellent team working skills · An ability to learn new learns and develop existing skills · Point of Sale confidence --------- **Secondary Focus:** \* Production \& Workwear Showroom Assistant \* Alongside the primary focus of School Uniform Shop Assistant, the successful candidate will need to be flexible and enthusiastic to allow themselves to show an interest and desire to become involved in providing assistance to the adjoining production team, as necessary. This is an exciting opportunity to learn and develop new skills. Further, while providing assistance to the adjoining workwear and leisurewear showroom staff, the successful candidate will help to grow and promote our workwear and leisurewear showroom and, the ideal candidate will help to drive visibility and footfall, creating a greater social media presence. Here, experience in using social media for business promotion will be extremely desirable. --------- *Working as a Production \& Workwear Showroom Assistant you will assist the production and workwear staff to increase productivity, helping to drive our well-established, but growing business forward, while being nurtured to develop and learn new skills. Reporting directly to the Operations Manager, specific responsibilities will include:* · Stock \& inventory management · Aiding the production team in production preparation · Developing social media presence to drive increased footfall and customer engagement. · On occasion and when considered appropriate, you may be required to carry out other duties that fit your strengths --------- *To be considered for this role you will have the following experiences, skills, knowledge and attributes:* · Flexibility to adapt to varying working/ seasonal demands · An enthusiasm to learn new skills and develop existing skills · An excellent eye for detail · Fantastic team working skills · Excellent communication skills · Computer software and program (inc. cloud-based applications) experience · Business social media development experiences --------- *Desirable, yet not essential, experiences, skills, knowledge and attributes:* · Experience with embroidery/ printing machinery · Ambition to progress/ develop skills in different aspects of the company --------- This is an exciting opportunity to develop new skills and become an integral part of our growing business. **Contracted hours:** 21 Hours+ Negotiable, but initially, we are considering 3 days a week. 2 days (Monday-Friday) will be 9am to 5pm and the third day (Saturday) will be 10am to 3pm -- offering 21 hours. More hours available in Summer months. Good rates of pay. **Employment start time:** At least by 1st August 2025 (candidates must not have any existing holidays booked within August please) Job Types: Part-time, Permanent Pay: From £12.25 per hour Expected hours: 21 -- 29 per week Benefits: * Employee discount Schedule: * 8 hour shift * Every weekend * Monday to Friday Application question(s): * What skills and experiences do you have that make you a good fit for this role? Experience: * shop assistant: 1 year (required) Work Location: In person Application deadline: 09/07/2025

Description **Job Role:**Care Assistant (Days \& Nights) **Contract:** Permanent - Full-Time (FT - 38.5 hrs) including alternate weekends. Permanent - Part Time (PT - 33.0 hrs) including alternate weekends. Temporary - Full Time \& Temporary Part Time. **Hours:** Days or Nights, (12 Hours per shift with 1 hour break) **Salary:**£12.30 to £12.82 (Depending on Qualifications and Experience). **Location:** Grosvenor Villas, Lightfoot Street, Hoole, Chester, CH2 3AD We are looking to recruit enthusiastic, caring and passionate individuals who would like to join our Cedar Care Homes Family in the role of Care Assistant. As a Care Assistant you will be working within a Team of people from different backgrounds and with different set of skills whose goal is to provide the best quality care to the residents in our homes. Being a Care Assistant like every role has its challenges but it is a rewarding role that will give you sense of satisfaction and accomplishment. Moreover, you will never be alone as you will always work with other members of team who will support you and guide you when necessary. As a Family run organization, we believe that when you join our company you become part of our family where people are treated with respect, are nurtured and developed, so even if you do not have previous experience of working in care, we will help to equip you with necessary skills to achieve our goals. **Who are we looking for and what skills do you need to have?** We are looking for caring and empathetic individuals who want to make a change in people's lives. On the day-to-day basis you will be providing resident cantered care. This means putting residents and their needs at the centre of everything that we do. We achieve it by developing respectful relationships with all team members, with the residents' families and various professionals who will assist you in achieving that goal. Whilst having previous experience of working as Care Assistant or working in customer focused role is beneficial, do not worry if you do not have previous experience of working in that role. As an organization *We believe in the best* and we will provide you with necessary training and skills that will enable you to provide the best resident cantered care and ensure your personal growth, development and progression. **The Benefits of Working with Cedar Care:** * You will receive free Cedar Care induction training including care certificate * Opportunity for career progression. * Home cook meals for 1£ during work time * Bank rate for hours worked above contracted hours * A pension scheme with an employer contribution\*\* * Free parking across all of our homes * 28 Days Annual Leave including Bank Holidays Job Types: Full-time, Part-time, Permanent, Fixed term contract Pay: £12.30-£12.82 per hour Expected hours: 38.5 per week Benefits: * Company events * Company pension * Cycle to work scheme * Discounted or free food * Employee discount * Free flu jabs * Free parking * On-site parking * Referral programme Schedule: * 12 hour shift * Day shift * Night shift * Overtime * Weekend availability Ability to commute/relocate: * Chester CH2 3AD: reliably commute or plan to relocate before starting work (required) Application question(s): * MANDATORY RESPONSE REQUIRED FOR SCREENING: Will you be requiring sponsorship to work in this role now or in the future? Licence/Certification: * NVQ Level 2 or higher in Health \& Social Care (required) Work authorisation: * United Kingdom (required) Location: * Chester CH2 3AD (required) Work Location: In person

We’re seeking a highly skilled AI Engineer. Our client within the technology space is offering innovative projects that solve real-world problems with AI. This role will provide opportunities to work with cutting-edge technologies and deliver impactful AI solutions. Key Responsibilities: Develop, train, and deploy machine learning (ML) and deep learning models to solve industry-specific challenges. Design scalable data pipelines and preprocess datasets for training and inference. Collaborate with cross-functional teams to integrate AI models into existing systems. Research and implement state-of-the-art algorithms for areas like NLP, computer vision, predictive analytics, and generative AI. Conduct error analysis and improve models to address bias, fairness, and explainability. Document technical processes and results, ensuring knowledge sharing within teams. What We’re Looking For: Technical Skills: Proficiency in programming languages like Python, R, or Java. Hands-on experience with AI frameworks such as TensorFlow, PyTorch, or scikit-learn. Strong knowledge of data preprocessing, feature engineering, and model evaluation metrics. Expertise in at least one domain: Natural Language Processing (NLP) Computer Vision Reinforcement Learning Generative AI (e.g., GPT, Stable Diffusion) Familiarity with cloud platforms (e.g., AWS, Google Cloud, Azure) for model deployment. Strong grasp of mathematics and statistics (e.g., linear algebra, probability, optimization). Soft Skills: Ability to explain complex AI concepts to non-technical stakeholders. Strong problem-solving and critical-thinking skills. Passion for continuous learning and staying updated with the latest AI trends. Requirements Preferred Qualifications: Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field. Industry certifications in AI/ML (e.g., AWS AI/ML Certification, Coursera AI Specializations). Previous experience in sectors like healthcare, finance, retail, or autonomous systems is a plus. Benefits Exposure to international markets and the opportunity to work with a diverse team Flexible remote working arrangements Innovative environment At Substance, we’re all about action, not just talk. If your profile aligns with what we need, you’ll hear from us within 1-2 weeks. If not, no fluff—just know we value your interest and will keep you in mind for future roles where your skills can make an impact. We focus on real connections and meaningful matches, so when the right opportunity comes, we’ll be ready to make it happen. Getsubstance.co Pte. Ltd. | EA License No: 24C2398

As a Pesto Supervisor you will support the Kitchen Manager in the day to day operation of your Kitchen ensuring our guests are at the heart of everything we do. As well as supporting the General Manager, you will be responsible for coaching and mentoring the Kitchen team to deliver a fantastic and memorable guest experience, and ensuring every department has everything they need to run an efficient safe shift. The Dibbinsdale Inn is open daily for breakfast, lunch, and dinner, and offers a charming Bed \& Breakfast stay in your choice of 12 en-suite rooms. Our Supervisors are each cut from a different cloth, we are looking to create a diverse team, who are as individual as their restaurant and have personalities to match. You will be passionate about food, and the role it plays in our business, after all it is the heart and soul of what we do. ABOUT US Since 2006 we're proud to have given our customers a unique dining experience that not only delivers exceptional food and value for money but also the highest standards of service at each of our restaurants. We know it is this reputation that creates such positive word of mouth about our offering and is what brings our customers back time and time again. From managers to bar staff, chefs to waiters, we know that our team is at the very heart of the success of our restaurants. When every Pesto team member aspires to be 'Pesto Perfect' our teams are able to support each other fully to deliver the best possible experience for each and every one of our guests. EXPERIENCE REQUIRED We are looking for people who can: Put the guest at the heart of everything they do Initiative to identify tasks and opportunities to improve team and self. Demonstrate flexibility to react to business demands Experience in a supervisory role in a kitchen enviroment ensuring health and safety compliance. Manage, develop and motivate your team Show creative business development An outgoing personality, with the ability to work as part of a team **Responsibilities** * Supervise daily restaurant operations to ensure high-quality service and food safety standards. * Manage and train staff, fostering a collaborative team environment. * Oversee food preparation and cooking processes, ensuring consistency and adherence to recipes. * Maintain inventory levels and assist in ordering supplies as needed. * Address customer inquiries and resolve any issues to enhance guest satisfaction. * Uphold cleanliness and organisation in the kitchen and dining areas. Job Type: Full-time Pay: £12.60-£13.50 per hour Expected hours: 16 -- 40 per week Additional pay: * Tips Benefits: * Company pension * Discounted or free food * Employee discount * Free parking * Health \& wellbeing programme * On-site parking * Referral programme Schedule: * 8 hour shift Application question(s): * Are you able to work weekends and evenings? Experience: * Kitchen Supervisory: 1 year (required) Work Location: In person

At Substance, we’re rethinking recruitment to deliver impactful solutions for businesses worldwide. Now, we’re looking to elevate our storytelling and go-to-market (GTM) strategies by hiring a highly creative, strategic, and detail-oriented individual who excels in crafting world-class pitch decks and marketing materials. If you thrive at the intersection of creativity, strategy, and storytelling and love turning ideas into compelling visuals and narratives, this is the role for you. Key Responsibilities: 1. Pitch Deck Creation & Design: • Develop high-impact pitch decks for internal and external stakeholders, including investors, clients, and partners. • Translate complex ideas into clear, visually engaging, and persuasive presentations. 2. Strategic Messaging & Copywriting: • Craft compelling narratives that align with Substance’s brand and business goals. • Develop messaging for GTM strategies, emphasizing our unique value propositions. 3. Creative Content Development: • Collaborate with leadership to create visually appealing sales materials, proposals, and other marketing assets. • Ensure that all materials align with Substance’s brand identity and tone of voice. 4. Market Research & Insights: • Stay updated on industry trends, client needs, and competitors to ensure our pitches and content remain innovative and relevant. • Tailor pitch decks and content to specific audiences, industries, or regions. 5. Project Management: • Manage end-to-end development of pitch decks and creative projects, ensuring timely delivery. • Coordinate with design and marketing teams, when needed, to integrate additional creative elements. How to Apply: Submit your portfolio of past pitch decks or creative projects url link and a brief note on your resume attachment - on why you’re the perfect fit for this role. Requirements 1. Skills & Expertise: • Exceptional copywriting and storytelling skills, with a strong understanding of persuasive techniques. • Expertise in designing professional-grade presentations using tools like PowerPoint, Keynote, Canva, or Adobe Creative Suite. • Ability to develop strategic messaging that aligns with business objectives and resonates with diverse audiences. 2. Experience: • 3+ years of experience in marketing, branding, creative strategy, or a similar role. • Previous experience in management consultancy or creative agency • Proven track record of developing successful pitch decks and marketing materials for GTM strategies. 3. Creativity & Strategy: • A creative thinker who can balance strategic objectives with innovative design and messaging. • Strong attention to detail, ensuring consistency in brand voice, visuals, and messaging. 4. Soft Skills: • Excellent communication and collaboration skills. • Ability to manage multiple projects and meet tight deadlines. Benefits • Be part of a forward-thinking recruitment agency that values creativity and innovation. • Work remotely with a dynamic, supportive, and ambitious team. • Opportunity to shape Substance’s GTM strategies and drive impactful business outcomes. Let’s create something remarkable together at Substance! Getsubstance.co Pte. Ltd. EA license : 24C2398

Are you passionate about nurturing young children's development and making a real difference in their early years? Mossley Hill Childcare, Liverpool is looking for a dedicated and enthusiastic **Early Years Practitioner** to join their team in the under 2's provision. This position is 3-days per week (2 full days and 2 afternoons). **Key Responsibilities:** - Support and care for children in line with the Early Years Foundation Stage (EYFS) framework. - Plan and implement fun and educational activities tailored to individual children's needs. - Work closely with parents, carers, and other professionals to ensure the best outcomes for children. - Ensure the health, safety, and well-being of children at all times. - Contribute to a positive, inclusive, and stimulating learning environment. **Requirements:** - Level 3 Early Years qualification (desirable but not essential). - A genuine passion for working with young children. - Knowledge of the EYFS framework. - Strong communication and teamwork skills. - Commitment to safeguarding and promoting the welfare of children. **Benefits:** - Competitive salary from £25,584 per annum (level 2 qualified - £12.30 per hour) - £26,208 per annum (level 3 qualified - £12.60 per hour). - Friendly, supportive, and welcoming working environment. - Opportunities for professional development and training. If you're an experienced Early Years Practitioner and are ready to make a positive impact in a thriving childcare setting, we'd love to hear from you. To apply, please send your CV and a covering letter to contact@childcarehr.co.uk. We are actively recruiting for this role and may conduct interviews prior to the closing date. If you would benefit from an informal chat or visit to the nursery, to see what we are all about, please contact info@mossleyhillchildcare.com or call 0151 727 7934 to arrange. Mossley Hill Childcare is committed to safeguarding children and young people. All positions are subject to an enhanced DBS check and satisfactory references and work authorisation for the UK is required. Job Type: Part-time Pay: £25,584.00-£26,208.00 per year Expected hours: 24 per week Benefits: * Company pension * Flexitime Schedule: * No weekends Work authorisation: * United Kingdom (required) Work Location: In person

**Support Worker -- Permanent** **About the role** Are you ready to make a meaningful difference? Join our passionate teams across the North West and North Wales and support our service users. This role is an opportunity to provide exceptional, tailored care that genuinely improves the lives of young people. Our shift pattern has been designed and implemented to ensure consistent teams for our young people whilst also providing staff with the ability to have the time and space they need to reflect, reset and arrive at each shift able to give their best. ***By applying for this position, you are confirming you can commit to the below shift pattern without restrictions.*** The shift pattern is as follows: * Days - 1 in, 2 off (7am-11pm, followed by 7am-11pm and sleep in) * Waking Nights - 4 in, 4 off **What we're looking for** We are looking for a **Support Worker** who is: * Qualified with NVQ Level 2 or above in Health and Social Care * Kind, compassionate, and patient, with a genuine passion for working with young people * Driven by the desire to help young people overcome adversity and thrive * Able to deliver individualised care that focuses on positive outcomes **Key responsibilities** * Building strong, positive relationships with the child, their family, and all professionals involved in their care * Offering dedicated support to children with disabilities and/or challenging behaviour, ensuring their needs are met * Maintaining detailed, accurate records and promptly reporting any concerns to the appropriate parties * Ensuring that best practice is consistently implemented across all areas of the care package * Supporting personal care routines, encouraging independence, and engaging the child in meaningful activities * Demonstrating a genuine commitment to improving the life and future of the young person **What we offer** * Ongoing Training \& Development to up-skill and enhance your career * The opportunity to progress within the organisation * Competitive pay rate of £15 per hour * A supportive team that is committed to exceptional care **Why join us?** At the heart of everything we do is a commitment to delivering results and creating positive, lasting change in the lives of young people. If you want to be part of an organisation that values your contributions and provides the tools to succeed, then this is the role for you. **Inclusive employer** We are proud to be an **inclusive employer** and encourage applications from all backgrounds. If you're passionate about supporting young people and making a lasting impact, **apply now** to join our dedicated team. Job Type: Full-time Pay: Up to £15.00 per hour Benefits: * Casual dress * Company events * Company pension * Employee discount * Referral programme Schedule: * Day shift * Night shift * Overtime * Weekend availability Ability to commute/relocate: * Wrexham: reliably commute or plan to relocate before starting work (required) Application question(s): * Do you hold a valid UK driving licence and have access to your own vehicle? * Do you currently have, or would you be willing to add, business car insurance to your vehicle? * Can you commit to the shift pattern described within the job advert without restriction? Work authorisation: * United Kingdom (required) Work Location: In person Reference ID: AHG - Support Worker - Wrexham

**Role:**Service Support Officer **Reports to:**Registered Manager **About Cera:** Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference. We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care. **Purpose of Role** Manage electronic call monitoring and related compliance, supervision, investigations and continuous improvement with staff ensuring a safe service to the highest level of quality is provided. **Responsibilities** * Manage visit punctuality and durations in line with contractual and designated care package obligations. * Respond to alerts on the system related to non-adherence with scheduled visit start / finish times or planned visit duration. * Reconcile visit information daily in line with contractual / regulatory requirements * Investigate visit attendance and duration issues, escalating top offending carers and poor behaviour root causes to the Care Coordinator. * Triage all inbound alerts, complaints and questions across Cera branch systems, email, phone and walk-ins. * Review incoming alerts and queries, resolve where possible or escalate to other team members based on company standard operating procedures. * Ensure carer payroll queries and alerts are reconciled daily. * Carry out initial investigations relating to the quality and safety of the service where appropriate and use findings to suggest improvements. * Support Care Quality Lead in logging of incident information in company's internal systems (Jarvis). * Ensure branch and carer staff operate in accordance to company's standard operating procedures and regulatory requirements. * Create and lead on improvement plans to ensure high compliance and a culture of learning and improvement is in place. * Signpost carer and branch staff to standard operating procedures, policies and best practices. * Work alongside the Registered Manager to achieve outstanding quality ratings during internal and external quality reviews. * Assist with accurate data capture and branch reporting. * Maintain full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of branch. * Support Registered Manager with daily, weekly and monthly reporting requirements as required This job description is not intended to provide an exhaustive list of all the associated duties of the role of Service Support Officer and is intended to provide an overview of the role. We have developed an extensive RASCI - Responsibilities, Accountabilities, Support, Consulted and Informed which gives a lot more detail on the specifics of what you can expect and this will be shared with you by the Registered Manager. Your role is critical to the success of the overall performance of the branch. **Benefits:** * Great Career development opportunities with a fast-growing Company. * Hardworking team looking to utilise Technology to improve Home Care in the UK. * Competitive salary. **You'll have access to:** * Training and development for your role and future Career with Cera * We Care discount platform and Employee Assistance Programme * Care Friends referral scheme **What's it like to be part of the Cera Team?** Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology. You have the opportunity to join a purpose-driven company at the tipping point of transformation. You'll play a key part in the evolution of Cera and make a real impact, now and in the future. We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you're from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disability are encouraged to apply.

**About the Company** - Ralawise has been established for over 40 years and has become the largest and leading UK distributor of promotional wear and leisure clothing. With a head office in North Wales and operations across Europe, the business offers a diverse range of products and operates within a fast-growing industry. **Duties-** **Operational Process** * Form an essential part of the Process team, sharing knowledge and best practice and working together to deliver improvements to end-to-end business and logistics processes. * Ensure warehouse process documentation is accurate and up to date and being adhered to across your operational area * Be a focal point for process improvement ideas within your operational area to maximise the day-to-day efficiency of warehouse processes, using process improvement techniques where appropriate * Perform root cause analysis when non-conformance occurs and work with the operations to put preventative measures in place **Projects \& Technology** * Become a subject matter expert for your operational area to support in the implementation of technical projects across the warehouse * Support the Warehouse Operations team with the management of change. * Support the Technology Department with all logistics-related technical implementations, changes and issues within your operational area * Build a close relationship with the Data and BI team within the Technology Department, helping to document the current data points we have for process analysis and being instrumental in identifying new ones. * Support in delivering project milestones and documentation * Support in testing new software and processes **Required Skills** * Project Improvement and change management in a warehouse environment. * Experience of using and maintaining warehouse related systems (e.g. WMS/ WCS/ ERP systems) at a superuser level ideally * Experience with supporting projects within a Logistics environment * Ability to document problems, processes, solutions, project documents and business cases to help stakeholders make good decisions. * Confident with extracting and analysing data to perform root cause analysis with the ability to identify corrective action * Advanced User knowledge of Microsoft Excel * Understanding of reporting and analysis tools * Experience of lean and process improvement methodology. Exposure to a Six Sigma environment an advantage but not essential Job Types: Full-time, Permanent Pay: £38,000.00 per year Benefits: * Casual dress * Company pension * Financial planning services * Free flu jabs * Free parking * Life insurance * On-site parking Schedule: * Monday to Friday Application question(s): * are you happy working onsite in Deeside Work Location: In person Reference ID: LP