Overview: Volunteers make an enormous contribution to our work at Change Grow Live. Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation. Would you like to join our growing team of volunteers, and make a real difference? Responsibilities: Join us in York as a Duty Team volunteer. Due to stigma and prejudice (which we are working hard to challenge) it can take courage to make the first step and seek help from us - in this role you may well be the first person that someone meets as they come through the door so you need to have a friendly and welcoming disposition coupled with a genuine desire to meet, get to know and help people. Indeed, an open, friendly and non-judgmental approach is absolutely non-negotiable. You will greet people who use our services in person or on the phone and work with them plan their journey through treatment with us in liaison with colleagues. As part of the role you will also be responsible for providing needle exchange services coupled harm reduction advice. Training on all aspects of the role will be provided by experienced colleagues and you won't be asked to do anything solo until you're comfortable with it. Providing your values match ours then skills can be picked up as you gain experience. Please note: You must be available for interview on: **18 August 2025** Also for two face to face training days (Induction \& Boundaries) at 3 Blossom Street in York on: **Monday 8 September 2025 - 10am-3pm** **Monday 15 September 2025 - 10am-3pm** Closing Date: 12/8/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details:: Dave Barf \| david.barf@cgl.org.uk \| 07548834602 : Please note that we require you to be 18 years of age or older to be considered for this volunteering role. : This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.