📍 Location: Remote (Work from anywhere) or HQ in Dubai 📅 Career Growth: Opportunity to move into a Director position within 24-36 months 💰 Competitive base salary + high commission structure About Us Maxaccelerate Technology Group is a global leader in technology solutions and consulting, specializing in Salesforce, DevOps, and enterprise cloud technologies. We provide Salesforce POD solutions—dedicated teams of certified consultants, developers, and architects—to help businesses scale their Salesforce capabilities efficiently. As part of our growth, we’re seeking an experienced Business Development Manager with a background in technical contract recruitment who can strategically position and sell our Salesforce POD solutions to consultancies, partners, and enterprise clients. Key Responsibilities 🔹 Sales Strategy & Business Development Develop and execute a go-to-market strategy for selling Salesforce PODs (pre-assembled teams of Salesforce specialists). Identify and target Salesforce consultancies, end-users, and system integrators that need contract teams for projects. Position the POD model as a cost-effective, flexible, and scalable alternative to traditional hiring. Drive outbound prospecting, lead generation, and strategic partnerships to win new business. Work closely with leadership to refine pricing models, service offerings, and value propositions. 🔹 Client Engagement & Relationship Management Act as a trusted advisor, educating clients on the benefits of on-demand Salesforce teams vs. traditional hiring. Lead high-level conversations with CTOs, CIOs, Heads of CRM, and IT Directors. Manage contract negotiations, service agreements, and deal closures. Continuously refine the sales process based on market trends, client feedback, and competitor analysis. 🔹 Market Expansion & Growth Develop a scalable, repeatable strategy to expand Salesforce POD sales globally. Identify new industries and regions where the POD model can be a game-changer. Collaborate with marketing to generate leads, build case studies, and create compelling sales collateral. Track and report key KPIs, revenue growth, and client satisfaction metrics. Requirements Who We’re Looking For ✅ Experience & Skills 3+ years in technical contract recruitment, staffing, or workforce solutions within Salesforce, DevOps, or enterprise tech. Proven track record in selling technology contract teams, recruitment solutions, or managed services. Strong understanding of the Salesforce ecosystem, including demand for Admins, Developers, Architects, and Consultants. Ability to develop a structured sales process and execute a high-impact business development strategy. Skilled in B2B sales, account management, and consultative selling. ✅ Mindset & Personality Entrepreneurial mindset with a passion for scaling a high-growth sales solution. Self-driven and capable of owning a business unit from strategy to execution. Strong negotiation, networking, and presentation skills. Ability to work independently or relocate to Dubai HQ if desired. Benefits Why Join Us? 🔥 Uncapped Earnings – Base salary + aggressive commission model. 🌎 Global Flexibility – Work from anywhere or join our HQ in Dubai. 🚀 Leadership Pathway – Fast-track to Director position within 24-36 months. 📈 Massive Growth Potential – Lead the Salesforce POD sales expansion globally. 💼 High-Impact Role – Be part of an innovative team disrupting Salesforce resource models. Ready to Lead the Next Evolution of Salesforce Staffing? Apply now or reach out for a confidential discussion.

Rate of pay for this role is £12.60 per hour. 15 hours with alternate weekends As Housekeeping Assistant you will assist the Head Housekeeper/Front of House Manager to maintain the highest standard of cleanliness, hygiene and comfort for customers within all village facilities and households. You will be expected to: Deliver domestic services in a manner that upholds the core values of Belong and in accordance with organisational requirements to ensure the health, safety and wellbeing of customers, team members and other visiting members of the community that Belong serves. Respond to the needs of individual customers for domestic support to enable them to maintain their household accommodation. Assist the team by responding to requests for assistance with any aspect of housekeeping including cleaning and laundry tasks. We welcome applications from eligible applicants; it is with regret that we do not have the facility to sponsor overseas staff. As part of our recruitment process you will be required to complete an Enhanced DBS check. Their code of conduct can be found on the following link that you can copy and post to your web browser if you wish to read: https://www.gov.uk/government/publications/dbs-code-of-practice

**About Us:** Spire Staffing is a leading provider of temporary staffing solutions in the health and social care sector. With over 25 years of experience, we are committed to raising standards and providing excellent care. **Role:** As a Health Care Assistant, you will work in diverse healthcare settings, providing essential care and support to patients. This agency role offers flexibility, allowing you to choose shifts that suit your lifestyle. **Responsibilities:** * Assist patients with daily activities such as feeding, dressing, and bathing. * Monitor and record vital signs. * Support nursing staff with clinical tasks. * Provide compassionate and empathetic care to patients. **Requirements:** * Previous experience in a healthcare setting (1 Year). * NVQ Level 2 in Health and Social Care (or equivalent) (Desirable not Essential). * DBS on Update Service * Skills of Care Mandatory Training * Strong communication and interpersonal skills. * Ability to work flexibly and adapt to different environments. **Benefits:** * Competitive hourly rates. * Flexible working hours. * Ongoing training and development. * Opportunity to work in various healthcare settings.

**Healthcare Assistant, Stockport, Greater Manchester** ======================================================= **Important information** Please note that Apollo Home Healthcare does not hold a sponsorship licence. Therefore, we are unable to consider applications from individuals who require sponsorship to work in the UK, either currently or in the future. ### **Job description** * **Healthcare Assistant** * **Location**: Stockport, SK8 * **Pay Rate**: £15.00 - £17.50 per hour * **Shifts**: Part Time \| Nights \| 10pm - 8am **About us** At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs -- we tailor every care package to them, building a compassionate and skilled team around their requirements. We live and work by the 6 Cs: **Care, Compassion, Competence, Communication, Courage** and **Commitment** -- and we're looking for people who share those values. **Meet Our Client** A lady in her 40s who lives in Stockport and requires overnight support. She is non-verbal, so understanding his needs takes time, patience, and a consistent, caring approach. You will support her personal care and clinical interventions along with overnight monitoring to ensure her comfort and safety. **Please note:** Due to the nature of our vacancies, our clients have the right to request either female or male staff. Our client has requested females only to join their care team. "This isn't just a job -- it's your opportunity to make a real difference in someone's life." **What You'll Need** * 3 months' care experience * Confident with medication, personal care, moving and handling * Clear communication skills * Must be pet friendly -- cat in the property **What We Offer** * Competitive hourly pay with enhancements for nights and weekends * Regular confirmed rotas and flexible scheduling * Reward \& recognition programme * Supportive management and 24/7 on-call support * Opportunity to grow within a values-led, national care provider **Our funded training, including clinical skills, comes at no cost to you, though attendance is unpaid.** **Apply Now** If you're passionate about delivering high-quality, person-centred care and meet the requirements outlined above, we'd love to hear from you. To apply, please submit your CV through this job board. For more information about this role or our recruitment process, please visit our website. We look forward to welcoming you to the Apollo Home Healthcare team. Apollo Home Healthcare is an equal opportunity employer, advertising numerous vacancies on behalf of our clients and these specific requirements do not reflect the views of our organisation. ### **Job details** Job Ref 25088 Pay Rate (ph) £15.00 - £17.50 Location Stockport, Greater Manchester Work Patterns Part Time, Nights, Driver Required No

We are recruiting Private Site Field Sales Executives promoting the work of some of the country’s most prestigious charities. You’ll get a basic salary of £25.4K with the opportunity to earn £47K+ in OTE. What you’ll get: • £25.4k guaranteed basic salary. • Regular incentives and bonus (giving a realistic OTE £47k) • Healthcare plan worth up to £900 per annum. • 28 days annual leave. • Death in service plan, twice your annual salary. • Award winning training and on-going support. • Generous referral scheme. • Pension plan. • Shopping discounts at over 30,000 retailers. • Long service awards - includes extra holiday, cash gifts and additional healthcare. • Career development opportunities. Your Role: Join one of the country’s most successful face-to-face charity fundraising organisations, speaking to members of the public and signing them up for a regular donation or sponsorship to nationwide charities. We’ll provide you with full training, but confidence, resilience and strong communication skills are a must. Your Company: Apply for a role today as a Private Site fundraiser at Charity Link and you’ll be working for a company with over 30 years of experience. We are actively searching for people with face-to-face field sales skills to work on behalf of some of the nation’s best known and respected charities. When you join Charity Link you’ll be part sales teams with a wealth of experience and are passionate about fundraising. We believe this is due to the support we give, and the understanding that the hard work you do should be recognised more than financially but with opportunities for career progression and provision of a strong all-round package for our people and teams. Life as a charity fundraiser is an exciting one. If you're confident, optimistic, resilient and love talking to people, this could be your next role! It’s full of challenges and even more rewards with no two days the same, and you’ll meet and connect with some of the best kinds of people. Apply now and take your next step as a charity field sales executive for Charity Link. At Charity Link, we believe that diverse teams drive stronger results, foster innovation, and create a more inclusive world. We are committed to building a workforce that reflects the communities we serve and ensuring that everyone—regardless of background, identity, or lived experience—feels valued, respected, and empowered to thrive. Equity and fairness are at the heart of our recruitment process. We actively seek to remove barriers, challenge bias, and provide equal opportunities for all candidates. Whether you’re new to the sector or bringing years of experience, we welcome passionate individuals who share our commitment to making a difference

**Hours/weeks:** 37 hours / 52 weeks **Actual salary:** £39,101 **Closing Date:** 30th July 2025 (We do reserve the right to close this advertisement early if we receive a high volume of suitable applications) **At Kirklees College we are always looking for new talent, and welcome applications from all sectors.** **Whether in a teaching \& learning role or in one of our specialised Business Support functions, you'll be involved in nurturing and developing the next generation of construction workers, engineers, health workers and countless others.** **We're already a successful college, but we're continually striving to be better and do better - be part of our story!** In the role of an inspirational Deputy Head of Inclusive Learning you'll predominantly be based at Waterfront and your focus will be on providing strategic leadership to ensure the delivery of high-quality inclusive SEND services. Your key responsibilities will be overseeing statutory processes, ensuring compliance with the SEND Code of Practice and supporting the development of provisions to meet the needs of our students. Ideally, you'll have a HE qualification in SEND/Inclusion, English and maths GCSE at Grade 4 or above and demonstrable experience in leading teams, managing statutory processes, and delivering service improvements. It's important that you're able to demonstrate you can manage complex priorities and champion new initiatives with energy and confidence along with our College values of Kindness, Unity and Excellence in your role. Due to the nature of our work, it's essential you're committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We believe learning is not just for our students: it's an important part of working here too. Staff development opportunities include a mentoring scheme, financial contributions for external qualifications and skills development for current and aspiring managers. You'll also have access to a range of staff benefits including an employee assistance programme, retail and leisure discounts and reduced Metro travel. We want people who believe in the value of education, and who can contribute to our culture of supporting and challenging one another. Job Type: Full-time Benefits: * Canteen * Company pension * Cycle to work scheme * Employee discount * Employee mentoring programme * On-site gym * On-site parking * Sick pay Schedule: * Monday to Friday Work Location: In person Reference ID: ATR53946

**Junior Finance Business Partner - Marketing** ----------------------------------------------- Ready to go beyond the numbers and become a trusted advisor to the business? A-SAFE is looking for a Junior Finance Business Partner who can take on budgeting, forecasting, and analytical challenges to help shape strategic decisions. In this role, you'll collaborate across teams, translating complex data into insights that drive performance and efficiency. If you're eager to sharpen your skills, grow within a supportive environment, and make a tangible impact on a global company, we want to hear from you. Join A-SAFE and kick-start your journey as a key player in our finance team! **The Opportunity** The Junior Finance Business Partner to work closely with the Marketing, Digital and R\&D departments. In this role, you will assist the FBP in providing key financial insights, analysis, and guidance to enable the department heads to make informed decisions, drive business performance, and achieve their objectives. **Departments include:** Marketing \& Product R\&D Product R\&D Software R\&D Technology Digital Support/Deployment IT Business Software **Key Accountabilities** * Assist in the collaboration with Marketing, Digital and R\&D department heads to understand their strategic objectives and provide financial insights that support decision-making. Establish strong relationships to influence key business decisions and drive value across the departments. * Assist with the budgeting, forecasting, run rates and long-term planning processes for your departments. Help to provide actionable analysis and insights to support cost management, investment decisions, and performance tracking. * Develop and help manage detailed sub-budgets for exhibitions, trade shows, and marketing events, ensuring that costs are controlled and aligned with strategic goals. * Understand and assist with the budgeting process for new product development, ensuring that the costs associated with product innovations are accurately forecasted, tracked, and aligned with the overall R\&D and marketing strategies. * Assist in Identifying areas of cost inefficiency and suggest opportunities for process improvements. Monitor department expenditure and ensure financial targets are met while maintaining quality and innovation. * Help to improve and develop financial models to evaluate return on investments, new product launches, and marketing campaigns. * Ensure accurate and timely month-end close for the departments, including reviewing and analysing variances against budget and forecasts. * Control, Manage \& Forecast capex spend relating to your departments * Assist with New Product Development/Launch: Model the margin, assist with pricing \& forecast a P\&L for all new product lines. Assist with building this into the overall business plan. * Other Ad-Hoc deliverables **About you** **Essential** * Relevant qualification (AAT/Degree) * Commercial minded * Strong IT skills, particularly in Excel * Willingness to try new things, innovative \& pioneering approach. * Enthusiastic team player -- able to build constructive relationships with key stakeholders. * Can work independently as well as part of a team. * Organised \& Deadline Driven * Adaptable to change and comfortable working in a fast-paced, dynamic environment. **Desirable** * Previous FP\&A Experience **Why A-SAFE?** Since 1984, A-SAFE has been a pioneer in industrial safety, inventing the world's first industrial-strength polymer safety barrier. Today, we continue to lead the industry with cutting-edge solutions like our award-winning IoT system, RackEye™️. With 17 international subsidiaries, we partner with global giants such as Amazon, Coca-Cola, and BMW to enhance workplace safety. Learn more about our Customer Success Stories here. At A-SAFE we put our values at the heart of the business. * **We Are Pioneers** * **We Are in it Together** * **We Do the Right Thing** **Our Commitment to Diversity** We're committed to building a diverse and inclusive workplace where everyone feels they belong. At A-SAFE, we believe our differences fuel innovation and enrich our work environment. **Ready to help us set new standards in workplace safety?** Apply today and start your journey with A-SAFE Group. Explore our Careers Page for more opportunities.

Uniserve's core values center around people, performance, and sustainability. They emphasize pride, commitment, and fair treatment of their employees, fostering a culture of improvement and rewarding contributions. Furthermore, Uniserve is committed to sustainable practices, aiming to reduce environmental impact and achieve net-zero emissions by 2050. We are seeking a reliable, safety-focused Class 1 Truck Driver to join our team. The ideal candidate will be responsible for transporting goods efficiently and safely, while providing excellent service to our clients. This role involves long-haul and/or regional driving with potential overnight stays depending on routes. **Salary:**£37,500 annual **Shift:** 4 on 4 off **Key Responsibilities:** * Operate Class 1 commercial vehicle in a safe and professional manner * Transport goods to and from specified locations on time * Perform pre-trip, en route, and post-trip inspections of vehicle and equipment * Maintain accurate records of deliveries, logs, and inspections * Load and unload freight when required (may involve use of liftgate, pallet jack, etc.) * Adhere to all traffic laws, company policies, and DOT regulations * Communicate effectively with dispatch and customers * Ensure cargo is secured properly and report any issues or incidents promptly * Perform minor maintenance and report vehicle malfunctions **Requirements:** * Valid Class 1 Driver's License with a clean driving record * Minimum 1 years of experience as a Class 1 driver (preferred but not always required) New passes considered * Ability to operate various types of trailers * Strong attention to safety and detail * Ability to work independently and meet delivery deadlines * Physically able to lift up to and handle cargo as needed * 4 on 4 off shift pattern **What We Offer**: * Competitive pay with overtime and bonuses * Modern, well-maintained fleet * Steady work and consistent routes * Supportive team and safety-first culture

**Technical Service Representative** **Remote** **Full time \| Permanent** For the PPG PC department in the United Kingdom and Ireland, we are looking for a Technical Service Representative to join our PC UK Team. You will be part of a strong European technical team which provides onsite and remote technical assistance and advice during surface preparation and application of PPG products, as well as assessment of the performance of the applied coating system in service. By advising and monitoring the actual coating conditions on site, the team plays a key role in the successful performance of the applied coating system. Travel days, within the UK and Ireland, must be considered. Exact traveling days depends on project locations and can vary over the year. There may also be occasional overseas travel if required to support the European team. You will be working from your home office, which can also be your daily starting point. **Qualifications** We are looking for a result orientated, dedicated, independent, self-driven person. You have strong communication skills, with the ability to work with people at all levels of the organization in a multicultural environment. * You speak, read, and write fluent English * You have experience with coating inspection and QC work * You have experience of Protective Coating systems and their application. * You are certified as Surface Treatment Inspector NS 476 level III or NACE Coating Inspector or equivalent. * You have good knowledge of the ISO 12944 standard as well as Norsok M-501 standard. * You have full driving license. **Benefits:** * Competitive salary * Company car , fuel card, phone, laptop * 25 day Holiday * Pension **Remote support** * Maintain/ update customer specification * Direct technical support to the sales team and customers **On site support** * To provide technical advice and support * To confirm whether the specified standards \& technical requirements are followed. * To participate and conduct test applications of new and existing coatings * To monitor and report the actual standards and application conditions * To provide feed-back from the field PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. **About us:** Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday -- everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday -- everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process.

### **Description** **Title:**Project Manager **Division:** Project Management **Location:** Sheffield **Why RLB?** At RLB, we live by four simple ideas: **Truth, Trust, Together, Tomorrow.** Four values that live at the heart of RLB. A place where People Make Progress. We value your skills, talents and unique perspectives -- we think they are priceless. Bring them to RLB and you'll be empowered to shape our future and your career in new and meaningful ways. We'll give you opportunities to work on some of the most ambitious and exciting projects currently being designed and developed in the built environment sector. You'll continue to learn and advance as everyone who works for us is provided with a tailored training programme. Our mentoring and reverse mentoring schemes will enable you to share your expertise while gaining fresh insights. What makes RLB unique is our inclusive culture. As an independent, employee-owned business, teamwork and collaboration lies at the heart of everything we do. Hybrid and flexible working arrangements and family-friendly policies are just some of the ways we invest in employee wellbeing. Join us and you will thrive personally as well as professionally. ### **Overview of role:** We are currently recruiting a Project Manager for our Sheffield Office. This is an exciting opportunity for an entrepreneurial individual to join and strengthen our Project Management offering and presents an excellent prospect for a proactive individual to take responsibility for providing all core Project Management services on several interesting projects. You will gain valuable project and client exposure, be given responsibility for your own projects and be offered a platform to progress with genuine support from the team and wider business to achieve your career goals. **Role Responsibilities** * To carry out assigned duties efficiently and in accordance with processes and procedures * Comply with established procurement/commercial/contractual strategies * Take personal responsibility for complying with Environmental, Health, Safety, Security and Quality Standards * Management and preparation of key stage reports from feasibility through to completion and post-handover * Preparation of various programmes * Management of meetings, taking and preparation of minutes * Preparation of progress reports and presentation at monthly client meetings * Running a competitive tender process including managing queries from tendering contractors * Assistance with the preparation of contract documents * Management of multi-disciplinary project teams * Working knowledge of various forms of building contracts * Experience of Administering building contracts **Person specification:** The ideal candidate will demonstrate a positive proactive approach to the role, and will be committed to delivering customer service excellence, with good commercial results. Experience: * NEC Experience desirable but not essential * Contract Administration experience * Ability to identify and develop potential opportunities to secure more business for RLB * Well organised, diligent, proactive, assertive, well-disciplined, and commercially astute * A track record of working with teams and managing projects by prioritising workloads and delivering to deadlines Qualifications: * Construction Project Management degree or a similar construction related qualification with experience gained within a similar role * Chartered or equivalent professional qualification or currently working toward -- we will provide all necessary support to help you achieve this Behaviours: * Recognised as a client focused, positive collaborator who shares knowledge freely and offers support to their peers and seniors. Recognised as a team player with a strong willingness to learn * Demonstrates a positive and proactive approach to the role, and will be committed to delivering customer service excellence, with good commercial results ### **RLB Employee Benefits** Our culture is built around enabling you to fulfil your potential, so you can look forward to benefits that include: Hybrid Working - Working patterns to support your work-life balance. As well as competitive maternity and paternity packages. Well-Rewarded - A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days. Focus On Wellbeing - We offer a number of health and wellness options, including gym membership and cycle to work schemes. Healthcare Packages - Private healthcare insurance and medical support, including dental insurance and eyecare vouchers. Personal Development - A continuous learning and development programme, including established APC and in-house mentoring schemes. Additional Benefits - We offer a wide range of benefits including a season ticket loan and professional membership subscriptions. Exceptional Exposure - You'll have the opportunity to work on diverse projects across different sectors and regions. Social Responsibility - We hold team and social events as well as charity fundraising and volunteering activities. ### **Our Diversity, Equity \& Inclusion Commitment** We believe in building a diverse and inclusive environment where each person can be themselves, feel valued for their contribution and be challenged and supported to reach their full potential. We have a responsibility to support the communities in which we live and work, and that our workforce should reflect these communities and our clients. Our talent strategy should enable us to overcome bias in the construction industry by recruiting, retaining, developing, and promoting a diverse and inclusive workforce. Find out more here: Diversity, Equity \& Inclusion - RLB \| Europe If you require any reasonable adjustments to support you during any stage of the application or interview process, please contact our recruitment team at: recruitment@uk.rlb.com ### **About Rider Levett Bucknall** With a network that covers the globe and a heritage spanning over two centuries, Rider Levett Bucknall is a leading independent organisation in cost management and quantity surveying, project management and advisory services. Our achievements are renowned: from the early days of pioneering quantity surveying, to landmark projects such as the Sydney Opera House, HSBC Headquarters Building in Hong Kong, the 2012 London Olympic Games and CityCenter in Las Vegas. We continue this successful legacy with our dedication to the value, quality and sustainability of the built environment. Our innovative thinking, global reach, and flawless execution push the boundaries. Taking ambitious projects from an idea to reality.

Job Title: Operations Manager Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. **Essential Functions/Core Responsibilities** --------------------------------------------- * Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed * Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.) * Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements * Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports) * Create and maximize relationships with client partners * Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance * Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching * Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner * Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement * Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements * Attend business reviews with the client * Handle a team of team leaders **Candidate Profile** --------------------- * Associate's Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred * Call center experience preferred * Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback * Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal * Work well under pressure and follow through on items to completion while maintaining professional demeanor * Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates * Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment * Demonstrated ability to mentor, coach and provide direction to a team of employees * Willingness to work a flexible schedule **Career Framework Role** ------------------------- Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees. **Disclaimer** -------------- The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Location: Manchester -Bredbury - Paul House Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**