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Electrical, our vision is to revolutionise our industry by providing world class client satisfaction whilst creating the best possible working environment for our team.\r\n\r\nPosition Overview:\r\nWe are looking to expand our team with skilled electricians for direct employment who have experience in domestic services. Join us to deliver top-quality electrical core services, including EICRs, EICR remedial works, emergency callouts, quick fixes, EV charging unit installations, consumer unit upgrades, re-wires, and quoting for works. This is an excellent chance to join a rapidly growing company that is making a significant impact. \r\n\r\nWe are on the lookout for talented individuals who are motivated to elevate their careers by becoming part of our fast and dynamic organisation. Join us and seize the potential for rapid advancement while playing a key role in delivering the outstanding service our clients depend on. \r\n\r\nKey Responsibilities:\r\n Execute our systems and processes to over achieve our clients expectations \r\n Collaborate with our team to ensure optimal delivery of our services.\r\n Communicate effectively with customer support and our operations team. \r\n Maintain high standards of workmanship and professionalism whilst maintaining our excellent reputation.\r\n Provide feedback on with our leadership team on improvements of efficiency and all our core values.\r\n \r\nApply below and one of our team will reach out to you with next steps.\r\nJob Types: Full-time\r\nPay: £30,000 - £40,000 per year\r\nExpected hours: Full time (40 hours a week) Optional overtime available. Out of hours callout non mandatory and optional.\r\n\r\n\r\nRequirements\r\n\r\n\r\nQualifications:\r\n Level 3 Award in Electrical Installations (18th Edition)\r\n C&G 2391 Inspection & Testing or 2394/5\r\n C&G 236 Part 1 & 2 or equivalent\r\n EV Charging 2921 - 2931 (preferred)\r\n NICEIC approved or equivalent (preferred)\r\n NAPIT accreditation (preferred)\r\n Solar 2399 -11 (preferred)\r\n \r\nExperience & Knowledge:\r\n 5+ years as a qualified electrician\r\n EICR Assessments\r\n Fault finding\r\n Consumer unit upgrades\r\n House rewiring\r\n 3 phase light commercial (preferred)\r\n EV charging point installations (preferred)\r\n Solar (preferred)\r\n Testing\r\n Quoting\r\n Customer Service.\r\n Job management systems.\r\n Certification software (Icertify)\r\n Mentoring apprentices and newly qualified electricians.\r\n Experience in a domestic services environment\r\n Proven experience of supporting, motivating, and developing apprentices\r\n Experience in the service industry\r\n \r\nSkills & Abilities:\r\n Proven ability to communicate confidently and effectively with a wide range of stakeholders\r\n Ability to build and support positive working relationships\r\n Proven problem-solving skills for electrical issues\r\n Confident IT skills, including use of Apple iPad and iPhone\r\n Excellent organisational skills\r\n Ability to follow policy and procedure\r\n \r\nPersonal Attributes:\r\n Enthusiastic and adaptable, dedicated to providing exceptional service\r\n Exhibit integrity when addressing sensitive matters\r\n Show respect for clients' properties\r\n Efficiently complete tasks with meticulous attention to detail\r\n Punctual and effective in managing time\r\n Well-organised\r\n Dependable and aligned with core values and high work standards\r\n Possess a positive attitude and a readiness to foster a collaborative team environment\r\n Passionate about personal and professional development\r\n Take pride in personal appearance\r\n Eager to train and mentor junior electricians\r\n \r\nOther:\r\n Clean UK driving licence\r\n DBS clearance \r\n \r\n\r\nBenefits\r\nCompany van\r\n Company credit card\r\n Company events\r\n Goal setting\r\n Performance reviews\r\n Company pension\r\n Financial planning services\r\n Gym membership\r\n On-site parking\r\n Private medical insurance\r\n Overtime at 3/4 time standard rate\r\n Company Uniform\r\n Training and support\r\n ","price":"£30,000-40,000/year","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756816948000","seoName":"grade-3-domestic-service-electrician-founder","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-dundon/cate-customer-service-call-centre/grade-3-domestic-service-electrician-founder-6339329349785912/","localIds":"144","cateId":null,"tid":null,"logParams":{"tid":"862d2081-82b3-4cfb-853f-12164c9c0823","sid":"15e0ffc7-7c9c-42fc-a111-0427229a942a"},"attrParams":{"summary":null,"highLight":["Domestic Service Electrician role","Competitive salary £30k-£40k","Company van and pension benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bristol,England","unit":null}]},"addDate":1755260105451,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Bristol, UK","infoId":"6359254819981112","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Electrical Services Partner","content":"Job Post: Electrical Services Partner\r\nLocation: Bristol and South Wales\r\nEmployment Type: Sub-Contracting, Price Per Point, Partner scheme\r\n\r\nAbout Us:\r\nAt MJP Electrical, our vision is to revolutionise our industry by providing world class client satisfaction whilst creating the best possible working environment for our team.\r\n\r\nPosition Overview:\r\nWe are seeking domestic service experienced subcontractors to partner with us for our electrical core services, including, EICRs, EICR remedial works, Emergency callouts, quick fix's, EV charging unit installations, consumer unit upgrades, re-wires and quoting for works. \r\n\r\nThis is an excellent opportunity for self-employed electricians to utilise a professional vehicle while collaborating with a reputable company and providing the outstanding service our clients expect. If you are seeking unlimited earning potential within a streamlined framework that allows you to focus on your core competencies, then this role is perfect for you.\r\n\r\nKey Responsibilities:\r\n Execute our systems and processes to over achieve our clients expectations \r\n Collaborate with our team to ensure optimal delivery of our services.\r\n Communicate effectively with customer support and our operations team. \r\n Maintain high standards of workmanship and professionalism whilst maintaining our excellent reputation.\r\n Provide feedback on with our leadership team on improvements of efficiency and all our core values.\r\n \r\nApply below and one of our team will reach out to you with next steps.\r\nJob Types: Full-time\r\nPay: £50,000 - £72,000.00 per year\r\nExpected hours: Flexible however full commitment is necessary to benefit from our amazing pay profiles. Out of hours callout non mandatory and optional.\r\n\r\n\r\nSchedule:\r\nFlexible working pattern \r\nRequirements\r\nQualifications:\r\n Level 3 Award in Electrical Installations (18th Edition)\r\n C&G 2391 Inspection & Testing or 2394/5\r\n C&G 236 Part 1 & 2 or equivalent\r\n EV Charging 2921 - 2931 (preferred)\r\n NICEIC approved or equivalent (preferred)\r\n NAPIT accreditation (preferred)\r\n Solar 2399 -11 (preferred)\r\n \r\nExperience & Knowledge:\r\n 5+ years as a qualified electrician\r\n EICR Assessments\r\n Fault finding\r\n Consumer unit upgrades\r\n House rewiring\r\n 3 phase light commercial (preferred)\r\n EV charging point installations (preferred)\r\n Solar (preferred)\r\n Testing\r\n Quoting\r\n Customer Service.\r\n Job management systems.\r\n Certification software (Icertify)\r\n Mentoring apprentices and newly qualified electricians.\r\n Experience in a domestic services environment\r\n Proven experience of supporting, motivating, and developing apprentices\r\n Experience in the service industry\r\n \r\nSkills & Abilities:\r\n Proven ability to communicate confidently and effectively with a wide range of stakeholders\r\n Ability to build and support positive working relationships\r\n Proven problem-solving skills for electrical issues\r\n Confident IT skills, including use of Apple iPad and iPhone\r\n Excellent organisational skills\r\n Ability to follow policy and procedure\r\n \r\nPersonal Attributes:\r\n Enthusiastic and adaptable, dedicated to providing exceptional service\r\n Exhibit integrity when addressing sensitive matters\r\n Show respect for clients' properties\r\n Efficiently complete tasks with meticulous attention to detail\r\n Punctual and effective in managing time\r\n Well-organised\r\n Dependable and aligned with core values and high work standards\r\n Possess a positive attitude and a readiness to foster a collaborative team environment\r\n Passionate about personal and professional development\r\n Take pride in personal appearance\r\n Eager to train and mentor junior electricians\r\n \r\nOther:\r\n Clean UK driving licence\r\n Public Liability Insurance\r\n DBS clearance \r\n Benefits\r\n Company van and assets if required. \r\n Overtime available\r\n Goal setting.\r\n Performance reviews. \r\n Upsell and new client commission pay\r\n Predictable earning potential\r\n Team environment \r\n Flexible working pattern. \r\n Operational support. \r\n Technical support. \r\n Company Uniform. \r\n Training and support. \r\n Potential progression to direct employment.\r\n ","price":"£50,000-72,000/year","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756816782000","seoName":"electrical-services-partner","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-dundon/cate-customer-service-call-centre/electrical-services-partner-6359254819981112/","localIds":"144","cateId":null,"tid":null,"logParams":{"tid":"982ae184-1a74-424f-a6d1-443d846f2531","sid":"15e0ffc7-7c9c-42fc-a111-0427229a942a"},"attrParams":{"summary":null,"highLight":["Partner with MJP Electrical for electrical services","Flexible working pattern with overtime opportunities","Company van and operational support provided"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bristol,England","unit":null}]},"addDate":1756816782810,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4076","location":"Taunton, UK","infoId":"6309391368640112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Client Services Associate","content":"**Job Summary** \nOur client is seeking a dedicated and results-driven Client Services Associate to join their dynamic team. The ideal candidate will play a pivotal role in fostering strong relationships with clients, ensuring their needs are met.\n\n**Responsibilities**\n\n* Support clients and internal staff members face-to-face and over the telephone, providing an client centric experience\n* High attention to detail in prepare client documents in a timely manner.\n* Exceptional organisation skills in order to Pro-actively manage your day-to-day tasks.\n* Using systems \\& databases\n* Work to data protection guidelines in a regulated environment.\n\n**Experience**\n\n* High attention to detail, experience within an administration role.\n* Strong communication skills, both verbal and written, with the ability to engage effectively with clients at all levels.\n* Ability to work in a fast paced environment and be an integral part of a team.\n\nJob Types: Full-time, Permanent\n\nPay: £25,000.00-£28,000.00 per year\n\nBenefits:\n\n* Company pension\n* On-site parking\n* Private medical insurance\n\nWork Location: In person","price":"£25,000-28,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756711275000","seoName":"client-services-associate","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-dundon/cate-other24/client-services-associate-6309391368640112/","localIds":"1","cateId":null,"tid":null,"logParams":{"tid":"f5ad4ef6-0cb3-4aa0-89dc-f0b3e9d2a48d","sid":"15e0ffc7-7c9c-42fc-a111-0427229a942a"},"attrParams":{"summary":null,"highLight":["Permanent position","Company pension","Private medical insurance","On-site parking"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"England","unit":null}]},"addDate":1752921200674,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4076","location":"Axminster EX13, UK","infoId":"6309391362547312","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Representative","content":"Join Air Control Industries as a Customer Service Representative and play a key role in delivering excellent service to our customers around the world. We are looking for someone who is confident, organised, and passionate about helping people. This role will focus on managing customer enquiries, processing orders, and providing aftersales support - with opportunities to grow your skills and take on new responsibilities as you develop within the team.\n\nAs an employee-owned business, we prioritise collaboration and empowerment, giving every employee a voice in shaping our future. With over fifty years of experience in designing and manufacturing industrial fan and air movement solutions, we continue to serve a global customer base with innovation, reliability, and care.\n\n**Hours**\n\nFull-time preferred (37.5 hours/week), part-time considered (minimum 28 hours/week)\n\n**Salary**\n\n£24,550.00 per annum (pro rata for part time hours). 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Alongside additional health benefits such as a 24/7 GP service, with online and over the phone appointments, access to a free and confidential employee assistance program\n* Company life assurance scheme\n* Cycle to work scheme\n\nJob Types: Full-time, Part-time, Permanent\n\nPay: £24,550.00 per year\n\nExpected hours: 28 -- 37.5 per week\n\nAdditional pay:\n\n* Bonus scheme\n\nBenefits:\n\n* Additional leave\n* Company events\n* Company pension\n* Cycle to work scheme\n* Free parking\n* Health \\& wellbeing programme\n* Life insurance\n* On-site parking\n* Sick pay\n\nSchedule:\n\n* No weekends\n\nAbility to commute/relocate:\n\n* Axminster, EX13 5HU: reliably commute or plan to relocate before starting work (required)\n\nWork Location: In person","price":"£24,550","unit":null,"currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1752921200000","seoName":"customer-service-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-dundon/cate-other24/customer-service-representative-6309391362547312/","localIds":"1","cateId":null,"tid":null,"logParams":{"tid":"b07f0e6a-e6ec-4362-8a76-de7386fa6b78","sid":"15e0ffc7-7c9c-42fc-a111-0427229a942a"},"attrParams":null,"addDate":1752921200198,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false}],"localIds":"1,2577","pageTitle":"Call Centre & Customer Service in Dundon","topCateCode":"jobs","catePath":"4000,4068","cateName":"Jobs,Call Centre & Customer Service","breadCrumbSeo":{"type":"BreadcrumbList","itemListElement":[{"position":1,"name":"Home","item":"https://uk.ok.com/en/city-dundon/","@type":"ListItem"},{"position":2,"name":"Jobs","item":"https://uk.ok.com/en/city-dundon/cate-jobs/","@type":"ListItem"},{"position":3,"name":"Call Centre & Customer Service","item":"http://uk.ok.com/en/city-dundon/cate-call-centre-customer-service/","@type":"ListItem"}],"@type":"BreadcrumbList","@context":"https://schema.org"},"cateCode":"call-centre-customer-service","total":4,"sortList":[{"sortName":"Best Match","sortId":0},{"sortName":"Newest First","sortId":1}],"breadCrumb":[{"name":"Home","link":"https://uk.ok.com/en/city-dundon/"},{"name":"Jobs","link":"https://uk.ok.com/en/city-dundon/cate-jobs/"},{"name":"Call Centre & Customer Service","link":null}],"tdk":{"type":"tdk","title":"88 Call Centre & Customer Service in England lowest at $8.5+ | ok.com","desc":"Find 88 Call Centre & Customer Service for sale in England. 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Call Centre & Customer Service in Dundon
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Grade 3 Domestic Service Electrician (Founder)63393293497859120
Workable
Grade 3 Domestic Service Electrician (Founder)
Job Post: Domestic Service Electrician (Founder, Grade 3) Location: Bristol, Bath South Wales, Gloucester, Swindon Employment Type: Full Time Employment About Us: At MJP Electrical, our vision is to revolutionise our industry by providing world class client satisfaction whilst creating the best possible working environment for our team. Position Overview: We are looking to expand our team with skilled electricians for direct employment who have experience in domestic services. Join us to deliver top-quality electrical core services, including EICRs, EICR remedial works, emergency callouts, quick fixes, EV charging unit installations, consumer unit upgrades, re-wires, and quoting for works. This is an excellent chance to join a rapidly growing company that is making a significant impact. We are on the lookout for talented individuals who are motivated to elevate their careers by becoming part of our fast and dynamic organisation. Join us and seize the potential for rapid advancement while playing a key role in delivering the outstanding service our clients depend on. Key Responsibilities: Execute our systems and processes to over achieve our clients expectations Collaborate with our team to ensure optimal delivery of our services. Communicate effectively with customer support and our operations team. Maintain high standards of workmanship and professionalism whilst maintaining our excellent reputation. Provide feedback on with our leadership team on improvements of efficiency and all our core values. Apply below and one of our team will reach out to you with next steps. Job Types: Full-time Pay: £30,000 - £40,000 per year Expected hours: Full time (40 hours a week) Optional overtime available. Out of hours callout non mandatory and optional. Requirements Qualifications: Level 3 Award in Electrical Installations (18th Edition) C&G 2391 Inspection & Testing or 2394/5 C&G 236 Part 1 & 2 or equivalent EV Charging 2921 - 2931 (preferred) NICEIC approved or equivalent (preferred) NAPIT accreditation (preferred) Solar 2399 -11 (preferred) Experience & Knowledge: 5+ years as a qualified electrician EICR Assessments Fault finding Consumer unit upgrades House rewiring 3 phase light commercial (preferred) EV charging point installations (preferred) Solar (preferred) Testing Quoting Customer Service. Job management systems. Certification software (Icertify) Mentoring apprentices and newly qualified electricians. Experience in a domestic services environment Proven experience of supporting, motivating, and developing apprentices Experience in the service industry Skills & Abilities: Proven ability to communicate confidently and effectively with a wide range of stakeholders Ability to build and support positive working relationships Proven problem-solving skills for electrical issues Confident IT skills, including use of Apple iPad and iPhone Excellent organisational skills Ability to follow policy and procedure Personal Attributes: Enthusiastic and adaptable, dedicated to providing exceptional service Exhibit integrity when addressing sensitive matters Show respect for clients' properties Efficiently complete tasks with meticulous attention to detail Punctual and effective in managing time Well-organised Dependable and aligned with core values and high work standards Possess a positive attitude and a readiness to foster a collaborative team environment Passionate about personal and professional development Take pride in personal appearance Eager to train and mentor junior electricians Other: Clean UK driving licence DBS clearance Benefits Company van Company credit card Company events Goal setting Performance reviews Company pension Financial planning services Gym membership On-site parking Private medical insurance Overtime at 3/4 time standard rate Company Uniform Training and support
Bristol, UK
£30,000-40,000/year
Electrical Services Partner63592548199811121
Workable
Electrical Services Partner
Job Post: Electrical Services Partner Location: Bristol and South Wales Employment Type: Sub-Contracting, Price Per Point, Partner scheme About Us: At MJP Electrical, our vision is to revolutionise our industry by providing world class client satisfaction whilst creating the best possible working environment for our team. Position Overview: We are seeking domestic service experienced subcontractors to partner with us for our electrical core services, including, EICRs, EICR remedial works, Emergency callouts, quick fix's, EV charging unit installations, consumer unit upgrades, re-wires and quoting for works. This is an excellent opportunity for self-employed electricians to utilise a professional vehicle while collaborating with a reputable company and providing the outstanding service our clients expect. If you are seeking unlimited earning potential within a streamlined framework that allows you to focus on your core competencies, then this role is perfect for you. Key Responsibilities: Execute our systems and processes to over achieve our clients expectations Collaborate with our team to ensure optimal delivery of our services. Communicate effectively with customer support and our operations team. Maintain high standards of workmanship and professionalism whilst maintaining our excellent reputation. Provide feedback on with our leadership team on improvements of efficiency and all our core values. Apply below and one of our team will reach out to you with next steps. Job Types: Full-time Pay: £50,000 - £72,000.00 per year Expected hours: Flexible however full commitment is necessary to benefit from our amazing pay profiles. Out of hours callout non mandatory and optional. Schedule: Flexible working pattern Requirements Qualifications: Level 3 Award in Electrical Installations (18th Edition) C&G 2391 Inspection & Testing or 2394/5 C&G 236 Part 1 & 2 or equivalent EV Charging 2921 - 2931 (preferred) NICEIC approved or equivalent (preferred) NAPIT accreditation (preferred) Solar 2399 -11 (preferred) Experience & Knowledge: 5+ years as a qualified electrician EICR Assessments Fault finding Consumer unit upgrades House rewiring 3 phase light commercial (preferred) EV charging point installations (preferred) Solar (preferred) Testing Quoting Customer Service. Job management systems. Certification software (Icertify) Mentoring apprentices and newly qualified electricians. Experience in a domestic services environment Proven experience of supporting, motivating, and developing apprentices Experience in the service industry Skills & Abilities: Proven ability to communicate confidently and effectively with a wide range of stakeholders Ability to build and support positive working relationships Proven problem-solving skills for electrical issues Confident IT skills, including use of Apple iPad and iPhone Excellent organisational skills Ability to follow policy and procedure Personal Attributes: Enthusiastic and adaptable, dedicated to providing exceptional service Exhibit integrity when addressing sensitive matters Show respect for clients' properties Efficiently complete tasks with meticulous attention to detail Punctual and effective in managing time Well-organised Dependable and aligned with core values and high work standards Possess a positive attitude and a readiness to foster a collaborative team environment Passionate about personal and professional development Take pride in personal appearance Eager to train and mentor junior electricians Other: Clean UK driving licence Public Liability Insurance DBS clearance Benefits Company van and assets if required. Overtime available Goal setting. Performance reviews. Upsell and new client commission pay Predictable earning potential Team environment Flexible working pattern. Operational support. Technical support. Company Uniform. Training and support. Potential progression to direct employment.
Bristol, UK
£50,000-72,000/year
Client Services Associate63093913686401122
Indeed
Client Services Associate
**Job Summary** Our client is seeking a dedicated and results-driven Client Services Associate to join their dynamic team. The ideal candidate will play a pivotal role in fostering strong relationships with clients, ensuring their needs are met. **Responsibilities** * Support clients and internal staff members face-to-face and over the telephone, providing an client centric experience * High attention to detail in prepare client documents in a timely manner. * Exceptional organisation skills in order to Pro-actively manage your day-to-day tasks. * Using systems \& databases * Work to data protection guidelines in a regulated environment. **Experience** * High attention to detail, experience within an administration role. * Strong communication skills, both verbal and written, with the ability to engage effectively with clients at all levels. * Ability to work in a fast paced environment and be an integral part of a team. Job Types: Full-time, Permanent Pay: £25,000.00-£28,000.00 per year Benefits: * Company pension * On-site parking * Private medical insurance Work Location: In person
Taunton, UK
£25,000-28,000/year
Customer Service Representative63093913625473123
Indeed
Customer Service Representative
Join Air Control Industries as a Customer Service Representative and play a key role in delivering excellent service to our customers around the world. We are looking for someone who is confident, organised, and passionate about helping people. This role will focus on managing customer enquiries, processing orders, and providing aftersales support - with opportunities to grow your skills and take on new responsibilities as you develop within the team. As an employee-owned business, we prioritise collaboration and empowerment, giving every employee a voice in shaping our future. With over fifty years of experience in designing and manufacturing industrial fan and air movement solutions, we continue to serve a global customer base with innovation, reliability, and care. **Hours** Full-time preferred (37.5 hours/week), part-time considered (minimum 28 hours/week) **Salary** £24,550.00 per annum (pro rata for part time hours). There is also the opportunity to earn a discretionary bimonthly bonus on completion of a successful 6-month probationary period **What you'll be doing:** * Acting as the first point of contact for our valued customers, answering incoming phone calls and managing sales email communications * Processing customer orders accurately from entry through to invoicing * Maintaining and updating customer records in our systems * Following up on quotes, enquiries, and providing aftersales support * Handling product queries and assisting with returns or repairs * Reaching out to new or inactive customers in a friendly, proactive way * Liaising with internal teams including Sales, Marketing, and Production * Supporting with general administrative tasks such as filing and post **We'd love to hear from you if you are:** * Customer-focused and genuinely enjoy helping people * Confident telephone manner * Experienced in a customer service or administrative role (full training will be provided) * A clear and confident communicator, both verbal and written * Proficient in Microsoft Office, particularly Word and Excel * Highly organised, with excellent attention to detail * Calm under pressure, with a professional and tactful approach to problem-solving * A reliable team player who works well with others and supports a positive working environment **What we can offer you:** * 25 days holiday pro rata (plus bank holidays) * Bimonthly bonus (discretionary, following a successful 6 month probationary period) * Chance to be part of an established and successful business, that is employee owned * Salary sacrifice pension scheme * Healthcare cash plan, covering dental treatment, optical care, physiotherapy, and a range of other healthcare treatments. Alongside additional health benefits such as a 24/7 GP service, with online and over the phone appointments, access to a free and confidential employee assistance program * Company life assurance scheme * Cycle to work scheme Job Types: Full-time, Part-time, Permanent Pay: £24,550.00 per year Expected hours: 28 -- 37.5 per week Additional pay: * Bonus scheme Benefits: * Additional leave * Company events * Company pension * Cycle to work scheme * Free parking * Health \& wellbeing programme * Life insurance * On-site parking * Sick pay Schedule: * No weekends Ability to commute/relocate: * Axminster, EX13 5HU: reliably commute or plan to relocate before starting work (required) Work Location: In person
Axminster EX13, UK
£24,550
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