Are you looking for a interpreter job in Dunstable? Do you want flexible hours with competitive rates? We are urgently recruiting for freelance interpreters based in Dunstable to work within various settings such as the NHS, Local Authorities, Police, Probation and other public and private organisations. Established in 2001, Language Empire provides professional interpreting and translation services to the public and private sectors across the UK. We have been offering our services in the UK for over 20 years, covering hundreds of basic languages and dialects across the UK. If you can speak one or more foreign languages and would like a crucial role involving politics, business, health care and public service, this could be the role for you! We are currently recruiting for: Face-to-Face Interpreters Telephone Interpreters Video Interpreters Translators Please note this is a self-employed position The Job Interpreting involves listening to, understanding and memorizing content in the original ‘source’ language, then reproducing the speech into the ‘target’ language with 100% accuracy. You will: Interpret for people using legal, health and local government services Check the non-English speakers understanding after each sentence Conference, consecutive and public service interpreting Dealing with highly confidential information Liaise between the service user and service provider Requirements Fluent in English and another language All applicants must have the right to work in the UK You must be aged 21 or over Formal qualifications such as: Diploma in Public Service Interpreting (DPSI) Community Interpreting NRPSI, CIOL, ITI registered is advantageous Degree in Translation/Interpreting/Languages Any other interpreting related qualification Benefits Flexible working to fit around your schedule Work from the comfort of your own home Be your own boss Ongoing help and support from our dedicated in-house team Continuous professional development and support Once your registration has been approved, you will be contacted for any job opportunities in and around your locality.

**Role:** Lecturer -- Electrical Installation and T Levels **Location:**Central Bedfordshire College -- The Incuba Dunstable **Salary/Benefits:** Salary is between £31,930 and £36,878 DOE and Qualifications, 45 days annual leave, Teacher's pension, Retail and Leisure Discounts, excellent professional and personal development opportunities, accessing college courses. **Hours/Weeks:**37hrs per week **Contract Type:** Permanent -- Full Time **About the role:** We are currently seeking a Lecturer in Electrical Installation and T Levels to join our Construction and Building Services department at The Bedford College group**.** As a Lecturer, you play an important role in the success of our students through: * **Teaching and Curriculum** - Prepare, deliver, assess, and verify courses; contribute to curriculum development and innovative teaching. * **Student Support** - Guide and support students; carry out tutorials; monitor progress; provide pastoral care. * **Administration and Quality Assurance** - Complete administrative tasks; maintain records; implement quality processes; participate in team meetings. * **Marketing and Promotion** - Participate in marketing activities; interview potential students; support open days and events. * **Compliance and Development** - Promote safeguarding, equality, and diversity; follow health and safety requirements; participate in training and development. **About you:** * **Qualifications and Knowledge** - Level 3 trade qualification, knowledge of CG 8202-30, 2391-52, 2365-02, 18th Edition, JIB Gold card., Level 3 in Education and Training, GCSE English and Maths or equivalent. * **Experience** - Teaching or industry experience, knowledge of UK Building Services, working with diverse backgrounds, promoting equality and diversity, high performance in previous roles. * **Skills** - Organisational skills, positive working relationships, teamwork, interpersonal and influencing skills, effective communication, high-quality learning support, health and safety awareness. * **Attributes** - Commitment to values, professional conduct, welcoming environment, continuous skill and knowledge updates, flexible work approach, safeguarding responsibilities, maintaining professional boundaries. * **Flexibility and Mobility** - Willingness to work at various locations, adapt working hours, travel as needed. For a more detailed breakdown of the job role and the requirements, please see the Job Description attached to this vacancy. **Interviews to be held:**TBC Successful candidates must also be able to demonstrate alignment to our organisational **VISION** values: * **Valuing Teamwork** - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes. * **Improving Continuously** - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others. * **Student Centred** - At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student. * **Inclusive** - We celebrate differences and diversity, recognising that we can learn from each other. * **Open and Caring** - We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other. * **Nurturing Education Excellence**- We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions. **About Central Bedfordshire College** Central Bedfordshire College (CBC) operates campuses across Central Bedfordshire. Offering a wide range of modern and professional facilities to prepare students for their chosen career pathway. CBC benefits from excellent transport links and town centre locations, enabling students to experience a high standard of education and training, alongside a thriving social experience. **About The Bedford College Group** The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15,000 students passing through our doors each year. Today, the Group is made up of a family of colleges across Bedfordshire and Northamptonshire: Bedford College, Central Bedfordshire College and Tresham College in the towns of Bedford, Dunstable, Leighton Buzzard, Corby, Kettering and Wellingborough; Shuttleworth College, a specialist land-based college; The Bedford Sixth Form, (the only dedicated sixth form in Bedford); The Corby Sixth Form, (opened in September 2023); and the National College for Motorsport alongside Silverstone race circuit. To widen accessibility to education and training, the Group also has community-based Learning Centres in Bedford, Corby and Kettering which offer IT training. **Safeguarding our Students** The Bedford College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references. This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide. The Bedford College Group's policy on Employment of Ex-Offenders is attached to this vacancy. Candidates who are barred from working with children are reminded it is a criminal offence to apply for this post.

Are you passionate about making a difference in the lives of young people with special educational needs and disabilities (SEND)? Do you thrive in a supportive and purpose-driven environment? If so, we have the perfect opportunity for you! Teaching Tomorrow is excited to partner with a fantastic SEND school in Dunstable in their search for a dedicated and enthusiastic Primary SEND Teacher to start immediately. This role offers you the chance to work in a nurturing and innovative setting, teaching young people with a variety of needs including: * Autism (ASD) * Social, emotional, and mental health difficulties (SEMH) * ADHD * FASD * Anxiety * Communication and interaction challenges * Cognition and learning needs Your role will involve creating a safe, engaging, and inclusive classroom environment where every student has the opportunity to thrive and achieve. **As a part of this role, you will:** * Inspire and engage pupils through energetic and creative teaching approaches. * Collaborate effectively with colleagues, parents, and other professionals to deliver exceptional education standards. * Regularly assess and track pupil progress, providing constructive feedback to pupils, parents, and the wider team. * Implement diverse teaching strategies and utilise resources that foster active learning and pupil participation. * Establish and maintain a safe, inclusive, and stimulating environment that supports the needs of all learners. * Uphold and embody the school's values by adhering to all policies and procedures with integrity and professionalism. **Requirements:** * UK Qualified Teacher Status (QTS) * Experience working in the SEND sector * A genuine passion for supporting young people with diverse needs * Creativity, patience, and resilience in the classroom This is a unique opportunity for someone who understands the challenges and rewards of working with young people with SEND and wants to play a vital role in their educational and personal development. **As a SEND Teacher for Teaching Tomorrow, we can offer you:** * Competitive daily rates -Flexible working hours and locations * Online Timesheets done for you! * Access to a supportive and dedicated team * Opportunities for long-term placements and permanent positions All candidates registering with Teaching Tomorrow will be subject to relevant checks including Enhanced DBS and references. If this role isn't quite what you're looking for but you're looking for a new role within education, Give us a call!

Compact Security Services are looking for confident & experienced SIA Licensed Security Staff, to join our team working in the Blackpool area. In this position, you'll have the chance to work a wide range of exciting events, and we offer various shift patterns to fit your commitments. The ideal candidate for this role will be customer focused with a high standard of personal presentation Duties will include: High quality customer service for visitor arrival and departure at the venue. Searching visitors and bags on entry to the venue in line with venue policies. A clear understanding of the venue specific prohibited items. Checking and scanning tickets or accreditation upon entry to the venue. Monitoring crowd movements and behaviour around the venue and identify and potential issues or incidents and reporting them or taking necessary action. Understanding venue specific emergency procedures, safety checks and company/venue policies. Professional presentation and welcoming attitude to visitors and other colleagues. Dealing with crowd disruptions in appropriate and professional manner. Monitoring licensable areas within the venue. Completing any necessary admin necessary for the specific role ie. reports etc. We do not offer transport to this venue so please ensure that you are able to travel to the venue before applying for the role. Please note that if relying on public transport shifts can start early in the morning and finish late at night. A current SIA Door supervisor license is essential for this role, so if you are a license holder with experience in a similar role and you’re comfortable working both independently and as part of a team, please get in touch. Requirements To be considered for employment with Compact Security in this role you must be able to meet the following minimum requirements: A valid front-line SIA Door supervisor Licence Be able to provide documentation at interview which demonstrates your eligibility to work within the UK and unrestricted right to work in the UK for a minimum period of 12 months Proactive customer service skills Fluent in spoken and written English Previous security/crowd management experience 5-year checkable work history (including school, further education and unemployment) - please note all offers are conditional on passing screening so if you are unable to provide this we will be unable to progress your application Excellent personal presentation and verbal and written communication skills We do not offer transport to this venue so please ensure that you are able to travel to the venue before applying for the role. Please note that if relying on public transport shifts can start early in the morning and finish late at night. A current SIA license is essential for this role so if you have this and experience in a similar role with the ability to work confidently on your own and as part of a team get in touch Benefits We offer weekly pay, flexible shifts, pension, with holidays accrued for each hour you work plus easy access to shifts via our online portal, employee assistance programme, team portal, uniforms. Rates of pay from £12.23 - £12.75 per hour plus accrued holiday pay dependant on position/event requirements. Compact security services is an equal-opportunity employer that is committed to inclusion and diversity. As a growing business we take affirmative action to ensure equal opportunities to applicants and employees without regard to background, race including colour, nationality, ethnic or national origin, religion or belief, age, sex, sexual orientation, gender reassignment, disability status, caring responsibilities or other legally protected characteristics. We are proud to be a signatory of the Armed Forces Covenant, supporting the armed forces community to transition into careers outside of the armed forces, and are committed to working with and providing reasonable adjustments for applicants and employees. If you require any reasonable adjustments to support your application and perform at your best, please do not hesitate to contact us to make a request.

Team: **Digital Marketing** Ref.: **VN995** Type: **Permanent** Location: **Hatfield** **Senior Digital Marketing Executive** **Contract type:** *Permanent* **Location:** *Hatfield (Hybrid working -- 3 days in the office)* **Working hours per week:** *40 hours* **Level:** *Associate* **Application closing date:**Friday 1st August 2025 **About us** Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value. We're **Ocado Retail** , a market-leading, joint venture between Ocado Group and M\&S and the world's largest dedicated online supermarket **ocado.com** . Not only is Ocado.com the only place to shop a full range of M\&S food online, but it's also the home to the widest online supermarket range in the UK and champion of small, independent brands. We're also the brains behind **Zoom by Ocado**, our same-day grocery delivery service. **About the team and the role** The Digital Marketing team is responsible for new customer acquisition across all channels. The Senior Digital Marketing Exec will develop and execute new customer acquisition campaigns across Paid Social and support our Affiliates programme. This hands-on role requires in-depth digital marketing expertise, experience supporting performance focused campaigns across social media and affiliate, management of multi-million pound annual budgets and a can-do attitude. A key aspect of the role is supporting the Paid Social Manager to execute and optimise campaigns primarily on Meta, as well as other platforms e.g. TikTok, Influencers, Pinterest etc. to acquire new customers at scale. They will work closely with both our internal and external creative agency partners, media agency and publisher partners to both execute and optimise digital campaigns that align with our strategic goals of driving new customer acquisition, ROAS and LTV. This role also supports the Affiliate Manager in the set-up and execution of affiliate and influencer focused campaigns that drive business KPIs. This involves coordinating teams internally to both execute marketing leading campaigns, and ensure the correct value is attributed to the channel's performance. **What you'll do** * Campaign management \& execution * Work with our agency and media publisher to plan, implement, and optimise digital campaigns * Generate an in-depth understanding of the Ocado customer segments, what makes them tick and how we can acquire and retain more of our priority segments * Gain an understanding of audience targeting strategies across different parts of the funnel * Creative asset management for the Digital Marketing team, working closely with channel owners and creative for delivery on Affiliates and Paid Social * Ad-doc tasks across the wider Paid Social and Digital Team such as raising POs, invoicing, supporting where needed * Monitor and help optimise Paid Social campaigns to improve KPIs such as Acquisition volumes and cost-per-action (CPA) * Support the relationship with the third party Affiliate network, as well as with our Paid Social agency to plan and execute campaigns * Optimisation and reporting * Working with the Paid Social Manager and our agency to track and analyse campaign performance * Pull data for daily, weekly and monthly reports * Work with our agency to develop testing frameworks to drive performance * Monthly creative reports which are shared with the creative team * Align with the Affiliates Manager to optimise traffic \& revenue potential from Affiliate \& Influencer channels * When required: reporting, measurement and insights, including platform level data, attribution modelling profitability analysis \& Econometrics * Identify new publishers that will drive KPis for the Affiliate channel * Collaboration and communication * Work closely with the Affiliate Manager and support the strategic direction, laddering up to the Digital Marketing team's objectives * Partner with Insights and the Econometric vendor on the testing roadmap for social platforms and affiliate * Work alongside Martech for ad-tracking and attribution * Partner with Creative and Content teams to ensure ad creative aligns with campaign objectives and brand guidelines * Ensure that our content gantt processes are maintained and fully optimised * Work with the AdOps team to implement campaign tracking, tag management, and ensure accurate data collection * Develop Best practice \& industry knowledge * Research new partners, ways of working, competitor activity, latest innovations * Discover new ways of going to market to test and learn from, across all Affiliate and Paid Social opportunities * Keep abreast of the latest developments in Paid Social and Affiliate marketing * Ensure all campaigns comply with industry standards, brand guidelines, and advertising regulations. * Stay up-to-date with industry trends, algorithm updates, and new ad formats to keep campaigns innovative and effective. The majority of your time will be spent on Paid Social (80%) with key support extended to Affiliates (20%) to develop and grow the channel. **Who you are** * Proven experience of hands-on, dedicated experience managing and optimising significant budgets across both Paid Social (Meta, TikTok etc.) and Affiliate Marketing programs. Agency or in-house experience is acceptable, but scale and complexity of previous roles will be key * Demonstrate knowledge of working with an Affiliate program including partner recruitment, negotiation, commission structures, performance monitoring and compliance * An understanding of the the various Affiliate models * A strong understanding of trading KPIs: CPA, ROAS, CPC, CTR, CPM, Conversion rate, margin and how to influence them * Strong analytical skills -- the ability to interpret complex data sets, identify trends, draw actionable conclusions and translate them into clear, concise reports and recommendations * Proficiency in Excel / Google sheets * Previous exposure to an Econometrics model or an understanding of MMM * Influencer marketing experience is preferred * Qualities we are looking for: strategic thinker, results-orientated, adaptable \& agile, curious \& eager to learn, ownership \& accountability **What's in it for you** By joining Ocado Retail you'll have the chance to experience life at the world's largest online retailer, work with an amazing bunch of people who challenge what's possible each day, and grow your skills and career in online retail. If that's not enough to tempt you, you'll also get access to loads of great benefits to sweeten the deal. Here's a taste of what we offer: ***Health \& Wellbeing:*** Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. ***Spend \& Save:*** Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M\&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office. ***Never miss the moments that matter:***Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. **Our Hiring Process** Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you'll follow our standard hiring process -- one of our Talent Partners will talk you through this in an initial call. **Everyone's welcome** We're an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

Join our journey to create a new experience for the National Lottery and help us to power change for the greater good. ABOUT US: We are Allwyn UK, part of the Allwyn Entertainment Group -- a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024. We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK's most inclusive organisations --where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in- a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes. ROLE PURPOSE: * To deliver exceptional customer service to all Allwyn customer and retailers, through effective performance management, coaching and development of a contact centre team ROLE RESPONSIBILITIES: * Ensure all agreed departmental KPIs and GAMCOM requirements are achieved, resulting in an optimum level of service being delivered at all times. * Ensure all people related tasks are completed as documented in company procedures e.g. PDP Reviews, administration of the absence process, health and safety requirements. * Monitor the team's real time adherence to predefined work schedules, investigating and resolving variance as necessary, including attendance, shrinkage, and productivity (where dedicated real time management is not available). * Undertake performance management for each member of the team, develop Personal Development Plans (PDPs), jointly identify and secure appropriate learning, coaching and training opportunities aligned to the individual's preferred learning style and provide performance feedback in line with defined standards. Consistently manage all performance shortfalls. * Manage and improve the performance of operational processes and working practices. KEY MEASURES OF SUCCESS: * Manages/supervises the daily management \& acts as an expert in a customer contact related discipline. * Has strong knowledge of TNL products with a view of being a subject matter expert to agents \& colleagues. * Solves complex problems when they arise whilst being innovative in their approach. * Understands customers needs \& is able to manage/diffuse tense or difficult customer situations. * The ability to make decisions guided by functional support. * To demonstrate success in managing \& improving absence within a contact centre * Review \& improve AHT (Average Handling Time) within your team. * Shows accountability in managing \& closing complaints within Internal timeframes. KEY SKILLS AND EXPERIENCE: * Proven People Management experience * Experience of leading a team within a customer service environment * Ability to use Microsoft Office Applications · Knowledge of CRM solutions e.g. SAP/Gem Suite * Experience in analysing \& using data to support development \& performance of Contact Centre Agents. OUR GOAL IS TO CREATE ONE OF THE UK'S MOST INCLUSIVE ORGANISATIONS -- WHERE PEOPLE CAN BRING THE BEST OF THEMSELVES, TO DO THEIR BEST WORK, EVERY DAY, FOR THE BENEFIT OF GOOD CAUSES. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. **Benefits** * 26 days paid leave (plus bank holidays) * Annual bonus scheme * 2 x Life Days * 4 x Salary of Life Insurance * Pension: we'll match your contribution up to 8.5% * Single Private Health Cover * £500 Wellness Allowance * Income Protection * Enhanced parental leave (maternity and paternity) * Eye Care, Dental and Cycle To Work schemes

If you’re confident, optimistic, resilient, and thrive on talking to people this could be the role for you! Make a difference every day. Join Charity Link and help support life-changing causes like Blue Cross, a trusted UK charity that’s been transforming the lives of sick, injured, and homeless pets and supporting the people who care for them since 1897. From veterinary services to pet rehoming and bereavement support, Blue Cross delivers vital services across the country. Your mission? Inspire members of the public to support charities like this through regular giving. The Role Working at pre-booked venues (e.g., supermarkets, shopping centres, events ) , you’ll engage with the public, sparking meaningful conversations and signing people up for monthly donations. The role of a fundraiser is about genuine, face-to-face engagement with purpose. Join us to work full time or part time. What We’re Looking For: • A positive attitude and excellent communication skills • Confidence to speak to members of the public and build quick rapport • Passion for animal welfare • Reliable, resilient, and target-driven individuals • Previous fundraising or sales experience is a bonus – but not essential as full training will be provided. What You’ll Get • £25,396 guaranteed basic salary • OTE £47,000+ with regular incentives and bonuses • Healthcare plan (worth up to £900/year) • 28 days holiday + flexible holiday scheme • Discounts at over 30,000 retailers • Award-winning training & career development path • Long service rewards & generous referral bonuses • Opportunities to work on other incredible campaigns Why Join Charity Link? With over 30 years of experience in face-to-face fundraising, Charity Link is proud to represent some of the UK’s most respected charities. Our nationwide teams are supported, motivated, and passionate about the work they do. We believe in rewarding dedication not just financially, but through career growth, ongoing support, and a positive team culture. Every day is different in this role. You’ll face challenges, but the personal and professional rewards are even greater. You’ll meet amazing people and help create real impact. Apply now and take the next step in your career as a Charity Fundraiser. At Charity Link, we believe that diverse teams drive stronger results, foster innovation, and create a more inclusive world. We are committed to building a workforce that reflects the communities we serve and ensuring that everyone regardless of background, identity, or lived experience feels valued, respected, and empowered to thrive. Equity and fairness are at the heart of our recruitment process. We actively seek to remove barriers, challenge bias, and provide equal opportunities for all candidates. Whether you’re new to the sector or bringing years of experience, we welcome passionate individuals who share our commitment to making a difference

* **11.30am -- 1.30pm** * **Monday to Friday** * **Barnet** * **ASAP Start** * **Ongoing** A 3-form-entry primary school in Barnet is looking for a midday meal supervisor to join their school on an ongoing contract basis to start immediately **The Role:** In this role you will be working as part of the midday meal staff to supervisor pupils over the school lunchtime period. You will be required to work an extended lunchtime from 11.30am -- 1.30pm Monday -- Friday. The role will involve work both inside the lunch hall and outside on the playground as required. You will need to have a calm, and authoritative approach to manage pupils during their free time. A good knowledge of health and safety in the school environment would also be beneficial. This role is offered on an ongoing contract basis. **The school** The school is a popular primary school based in Barnet. They have a large, friendly staff team, led by an established management team. If you have previous experience working in a primary school and are looking for a part-time position, this is an ideal role to apply for. You will need to have an Enhanced DBS on the update service or be prepared to get one in order to take on this role. Please apply with an up to date CV outlining your experience working with children. We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients.

- • A degree. - • Relevant professional experience in Operations, Last Mile or account or relationship management, small business logistics, or retail/vendor/supplier management. - • Experience working with third party resources on a regional/national scale. - • Experience working with a contingent workforce in a business with peak seasons. The Delivery Partner Manager is an equal parts advisor and operating partner to Delivery Service Partners (DSP's). Amazon's team of Delivery Partner Managers assist and guide our DSP business owners as they build and grow successful last mile package delivery businesses within Amazon Logistics (AMZL). The Delivery Partner Manager will help kick start a net new business as well as being the bastion for expected excellence our partners strive towards. They will guide and advise on how to improve the businesses. The Delivery Partner Manager will work alongside Regional on The Road (OTR) managers in areas of dual purpose related to transition of responsibility of execution of planning and DSP capability. The Delivery Partner Managers find and execute value-creation opportunities and manages the DSP relationship across the entire lifecycle of the business, with focus areas around DSP sentiment, safety, compliance, performance and reliable capacity. As trusted advisors, Delivery Partner Managers work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success, whilst working to deliver quality. The Delivery Partner Managers will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. They will collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, fleet and network health to name a few. The Delivery Partner Managers support owners by removing obstacles and improving financial, operational, and safety practices at the network level. They facilitate and execute Monitoring and Enforcement Policies (MEP) and build two-way feedback channels with OTR teams, DSPs and WW/EU Product and strategy. The Delivery Partner Manager will be required to work flexibly and will be required to travel between multiple sites to engage with business owners weekly to carry out their role effectively. The role is field based and requires a significant level of travel as well as requiring flexibility to work a variety of hours as business demands, including overnight, weekends and holidays. Key job responsibilities • Safety: Partnering with OTR Safety and OTR Regional Managers to ensure business safety compliance. • Performance: Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period. • Performance: Supporting owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only) • Performance: Coach and ensure effective upskilling and utilisation of AMZL tools. • Performance: Deep dive to identify customer metric improvement opportunities. • Performance: Champion the consistent application of Last Mile processes within Delivery Stations -- challenge UTR processes that impact OTR. • Performance: Coaching business owners to run compliant, safe and high performing companies (SLS metric deep dive) • Experience: Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. • Experience: Developing the relationship between Amazon and our DSP partners (DSP sentiment improvements) • Experience: Communication alignment to DSP business owners following close collaboration with OTR partners. • Be the voice of the DSP within and represent them within the AMZL business. • Experience: Improve driver standards to protect brand image. • Capacity Management: Work with the DSP's to deliver effective ramp plans and pipeline goals ensuring driver supply is achieved to meet peak volume demands. * • Experience leading process improvements through Lean process, Kaizen, and Six Sigma. * • Experience project planning in ambiguous environment * • Strong communication (public speaking and writing). * • Enjoys analytical work and using data to provide thought-provoking and workable solutions. * • Proven experience of helping teams achieving goals. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.