**MUST HAVE FULL SIA LICENCE, UK DRIVING LICENSE, FIRST AID AND MUST BE ABLE TO USE LAPTOPS AND PHONES.** **MUST HAVE EXPERIENCE PREVIOUSLY IN CONTROL ROOM** **Job Summary** The Control Room Operator plays a crucial role in monitoring and managing operations within the control room environment. This position requires a keen eye for detail, strong communication skills, and the ability to analyse data effectively. The ideal candidate will be responsible for ensuring that all systems are functioning efficiently while providing exceptional service to both internal and external stakeholders. **Responsibilities** * Monitor and control operational systems to ensure optimal performance. * Respond promptly to alarms and alerts, taking appropriate action as necessary. * Maintain accurate records of system performance and incidents through diligent data entry. * Communicate effectively with team members and other departments to coordinate activities. * Assist in upselling services or products when interacting with clients or stakeholders. * Provide support in troubleshooting issues as they arise, ensuring minimal disruption to operations. * Uphold high standards of phone etiquette when handling incoming calls from clients or team members. **Skills** * Proficiency in both English and Spanish is highly desirable; multilingual candidates are encouraged to apply. * Strong analytical skills with the ability to assess situations quickly and make informed decisions. * Excellent communication skills, both verbal and written, to facilitate clear interactions with diverse audiences. * Experience in data entry with a focus on accuracy and attention to detail. * Ability to work effectively under pressure while maintaining a calm demeanour. * Familiarity with control room operations or similar environments is an advantage but not mandatory. This role offers an exciting opportunity for individuals looking to develop their skills in a dynamic setting while contributing to the overall success of the organisation. Job Types: Full-time, Part-time, Permanent Pay: £20,592.00-£42,839.23 per year Expected hours: 1 -- 36 per week Benefits: * Company pension * On-site parking Schedule: * Every weekend * Night shift * Overtime * Weekend availability Application question(s): * I HAVE PREVIOUS EXPERIENCE IN A CONTROL ROOM ENVIRONMENT. TRUE OR FALSE? Experience: * Security Control Room: 1 year (required) Language: * English (required) Licence/Certification: * FULL SIA LICENSE (required) * FULL UK DRIVING LICENSE (required) * ACT TRAINING EVIDENCE (required) * First Aid Certification (required) Work authorisation: * United Kingdom (required) Location: * Ruddington NG11 7EP (required) Work Location: In person