England Consultants Job Listings

Workable

SAP Basis Consultant

SAP Basis Support role Contract role Client : Coforge • SAP Basis Activities: Administration, Security, Transports, Performance Management, Tuning, Patching, Installation, Upgrade and Migration • Related technology: Linux (RHEL for SAP Solutions), AIX, Windows, Oracle (RAC and Dataguard), SQL server • SAP Environments: R/3 Enterprise / ECC 6.0, BI, XI/PI, EP and SAP Solution Manager on 7.0 and 7.5 releases • Problem analysis, diagnosis and resolution, testing, documentation Communication: • Conveys technical information at the right level for the audience. • Provides effective documentation and coaching in SAP technologies and procedures. Planning and Organisation: • Logical and controlled planning, providing accurate estimates for Basis activities • Capable of prioritisation, decision making and adaptation to impacting events • Technical management of third party resources for installations. • Experience of Jira in an Agile environment.

London, UK

Negotiable Salary

Workable

EWM MFS Consultant

EWM MFS Consultant Job Type : Contract role 6+ Months – Inside Ir35 Job Location : London, UK Client : Wipro EWM Consultant for EWM Implementation Project We are seeking an experienced EWM Consultant to join our team for an EWM implementation project. The ideal candidate should have a strong background in SAP Extended Warehouse Management (EWM) with a proven track record of successfully delivering at least two end-to-end EWM implementation projects. The consultant should have in-depth knowledge and hands-on experience in various EWM functionalities, including Inbound, Outbound, Production Integration, and Physical Inventory processes. Responsibilities: 1. EWM Implementation: Lead and actively participate in all phases of EWM implementation projects, including requirement gathering, solution design, system configuration, testing, training, and go-live support. 2. Requirement Analysis: Collaborate with clients and stakeholders to gather business requirements and translate them into functional and technical specifications for EWM system implementation. 3. Solution Design: Design and configure EWM system to meet the specific business requirements including layouts, put-away and removal strategies, ECC integration with S/4 HANA , Business process mapping and ensuring optimal utilization of EWM functionalities and integration with external systems. Experience of RF integration framework , development / enhancements of RF screens 4. Inbound Process: Configure and optimize inbound processes such as goods receipt, put away, quality management, and returns, ensuring seamless integration with procurement and production processes. 5. Outbound Process: Design and implement outbound processes including order fulfilment, picking, packing, staging, and shipping, considering various order types, delivery scenarios, and transportationmanagement integration. 6. Production Integration: Collaborate with the production team to integrate EWM with the manufacturing processes, ensuring smooth flow of materials, inventory management, and accurate tracking within the production environment. 7. Physical Inventory: Define and implement physical inventory procedures, including cycle counting, inventory reconciliation, stocktaking, and variance analysis to ensure inventory accuracy and compliance. 8. Documentation and Training: Prepare system documentation, process flowcharts, and user manuals. Conduct end-user training sessions to ensure smooth adoption and effective utilization of the EWM system. 9. Testing and Issue Resolution: Plan and execute comprehensive testing activities, including unit testing, integration testing, and user acceptance testing. Identify and resolve system issues, defects, or configuration gaps during the testing phase. 10. Communication and Collaboration: Demonstrate excellent communication skills to effectively interact with clients, project team members, and stakeholders. Foster collaborative relationships and provide expert guidance to project teams throughout the implementation lifecycle. ͏Requirements: 1. Minimum of 8 years of experience as an EWM Consultant, with a focus on EWM implementation projects. 2. Proven experience in delivering at least two end-to-end EWM implementation projects. 3. Strong knowledge of EWM functionalities, including Inbound, Outbound, Production Integration, and Physical Inventory processes. 4. Hands-on experience in configuring EWM system, including master data setup, warehouse process types, strategies, and rules. 5. Excellent understanding of integration points between EWM and other SAP modules, such as SAP MM, SD, PP, and TM. 6. Proficient in EWM documentation practices and ability to create functional and technical specifications, process flowcharts, and user manuals. 7. Solid experience in conducting system testing, issue resolution, and providing post-go-live support. 8. Exceptional communication skills with the ability to effectively communicate complex concepts to both technical and non-technical stakeholders. 9. Strong analytical and problem-solving abilities, with the capacity to analyse business processes, identify areas for improvement, and propose innovative solutions. 10. Proactive attitude, self-motivated, and ability to work independently as well as collaboratively in a team-oriented environment. If you are a dedicated EWM professional with a proven track record in successful implementations, possessing excellent communication and interpersonal skills, and seeking an exciting opportunity to work on challenging EWM projects, we would love to hear from you.

London, UK

Negotiable Salary

Microsoft Cloud Project Consultant63393301977475122

Workable

Microsoft Cloud Project Consultant

We’re one of the fastest growing MSP IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy and Professional Services sector. Currently we number around 80 people, and we’re growing fast: +50% in 2 years - by providing a healthy mix of business & tech consultancy, cloud and network support, centred around the Microsoft stack. Our Microsoft cloud consulting team is at tip of the spear of all our services. Every one of our consultants adds power to the team; they bring insight, innovation and excitement and are all focused on client success. We offer a collaborative, hybrid work environment, and actively encourage personal development and learning on the job with supportive team-members across geographical boundaries. Due to continued success, we’re now looking to find an additional Project Consultant to join our Cloud Consulting team. The role: Work within our cloud team to help design, implement and manage the end-to-end project lifecycle from conception to handover to support, ensuring all deliverables are completed to the highest quality. Work with current and potential clients to scope out infrastructure needs, and also design potential infrastructure changes. Plan technical and operational aspects of agreed projects to meet client needs, whilst providing regular project reporting. Undertake technical implementation activities, either stand-alone for small projects or as part of a team for larger projects, either on client sites or remotely. Work with T-Tech partners and vendors to ensure that they meet T-Tech’s needs, co-ordinating all activity to provide a seamless service for clients. About T-Tech T-Tech is one of the fastest growing IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy and Professional Services sector. Our customers demand and deserve great proactive service and responsive support. We understand how important it is to optimise day-to-day operations and we help our customers embrace innovation and drive growth. We do that by showing them how to cut risk, improve productivity and leverage IT to gain competitive advantage. At T-Tech, we’re about keeping UK business up and running, resolving problems quickly, providing personal attention and providing our customers with reliable IT support when they need it. Our business focuses on 6 areas of service: Business Consultancy; IT Support; Technical Consultancy; Cloud, Networks & Security; Intelligent Automation; and Communications. T-Tech has created a working environment that is personally and professionally challenging and enjoyable. At T-Tech you will be joining a talented team that values your input and knowledge. We are looking for highly motivated, talented individuals to join us in realising our vision. Our Values: Service Centric We put our customers at the heart of what we do. We are accountable for our actions and honour our commitments. We go the extra mile. United We succeed as a team, pulling together to achieve our goals. We understand and respect others’ views and perspectives. We communicate openly with each other, sharing, challenging and supporting. High Standards We take pride in the quality of our work. To give our best, we plan thoroughly and strive continually to improve our effectiveness. We have a thirst for knowledge to enable us to learn and improve. Agile We are agile in our thoughts and actions, anticipating and adapting quickly to new opportunities and situations. We manage changing priorities to work flexibly and with resilience. Requirements The Person: Knowledge and Experience Previous experience of implementing infrastructure projects. Some experience/ exposure to solution design for simple projects. Managed at least one migration to Office 365. Some experience of cloud solutions – e.g., moving servers onto Azure. Good business communication skills. Customer facing skills - ideally worked in an IT outsourcing / Consultancy environment with external customers. Education / Qualifications May have or be working towards one of the following qualifications: MCITP Server or Enterprise Administrator qualification. MCSD: Azure (Highly Desirable) MCSA: Office365. ITIL Foundation. Personal Qualities and Competences Customer Service. Quality Focus. Research & Evaluation. Problem Solving. Attention to detail. Decision Making. Benefits By joining our team at T-Tech, you'll enjoy a range of benefits that support your professional growth and well-being, including: Competitive Salary: We offer a competitive salary that reflects your experience and skills, ensuring you are rewarded for your contributions. Annual Holiday: Enjoy 23 days of annual holiday, in addition to public holidays and your birthday, to rest, recharge, and pursue your passions. Learning Environment: Work alongside industry experts and stay ahead of the curve with the latest technologies. We prioritize training and development to enhance your skill set. Exciting Social Events: Our social committee organizes quarterly events, such as karting, bowling, and pizza evenings, providing opportunities to connect with colleagues and have a blast! A Vibrant Office: Join our energetic team in our vibrant London office, where collaboration and innovation thrive. Experience a dynamic work environment that nurtures creativity and productivity. Exceptional Career Progression: We value your ambition and drive. At T-Tech, you'll have ample opportunities to grow your career and realize your full potential.

London, UK

Negotiable Salary

Techno Functional Consultant63580285339139123

Workable

Techno Functional Consultant

We are looking for a highly skilled and motivated Techno Functional Consultant to join our team for the migration of M365 Ancillary Services. The consultant will play a pivotal role in ensuring the smooth migration and integration of various M365 applications and services, including but not limited to: Applications Sending Email, To Do, Whiteboard, Sway, Bookings, Lists, Loop, Stream, Clipchamp, Forms, and Viva Engage. This is a dynamic role that requires both technical expertise and a deep understanding of business processes to help streamline and optimize M365 functionality for organizational use. Key Responsibilities: M365 Ancillary Services Migration: Lead the migration of M365 Ancillary Services (Applications Sending Email, To Do, Whiteboard, Sway, Bookings, Lists, Loop, Stream, Clipchamp, Forms, Viva Engage) from existing platforms to Microsoft 365. Collaborate with cross-functional teams to ensure a seamless transition of data, settings, and configurations across the various services. Develop migration strategies, timelines, and risk mitigation plans specific to each service. Techno-Functional Expertise: Provide technical guidance and functional expertise to ensure the successful implementation and adoption of M365 services within the organization. Translate business requirements into technical solutions, working with stakeholders to align M365 features with business needs. Assist with system configuration, customization, and troubleshooting of M365 Ancillary Services. Application Integration & Optimization: Work on the integration of various M365 applications into existing business processes and systems. Optimize application configurations to improve productivity, collaboration, and communication within the organization. Provide hands-on support for troubleshooting, resolving issues, and maintaining M365 services. Training & Knowledge Transfer: Conduct training sessions and create documentation for end-users to ensure they fully understand and can effectively use M365 services. Facilitate knowledge transfer to internal teams, ensuring a sustainable and long-term usage of M365 tools. Develop training materials, user guides, and FAQs specific to the migrated services. Stakeholder Management: Act as the liaison between business stakeholders, technical teams, and service providers to ensure successful project delivery. Gather and document business requirements, use cases, and user stories from stakeholders to tailor M365 services to organizational needs. Provide regular updates on project progress, issues, and risks to management and stakeholders. Data Security & Compliance: Ensure that the migration of M365 services adheres to organizational data security and compliance policies. Work with security and compliance teams to review and implement appropriate controls for the handling of data within the M365 ecosystem. Ongoing Support and Optimization: Provide post-migration support to resolve any issues and ensure the smooth functioning of the M365 services. Continuously assess the usage and performance of M365 applications and recommend improvements or optimizations. Stay up-to-date with new features and updates to M365 Ancillary Services, assessing their potential impact and benefit to the organization. Skills & Qualifications: Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. Experience: 3-5 years of experience in a Techno-Functional Consultant role with a focus on M365 or similar enterprise software platforms. Proven experience with migration projects, particularly in M365 environments. Solid understanding of the M365 ecosystem, including services like Applications Sending Email, To Do, Whiteboard, Sway, Bookings, Lists, Loop, Stream, Clipchamp, Forms, and Viva Engage. Technical Skills: Hands-on experience with Microsoft 365 administration, configuration, and customization. Familiarity with Power Platform (Power Automate, Power Apps, Power BI). Strong knowledge of cloud-based technologies and services. Understanding of system integration methods and best practices. Functional Skills: Strong business process analysis skills. Ability to work closely with business teams to understand requirements and design effective solutions. Excellent problem-solving and analytical skills. Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences.

Warwick, UK

Negotiable Salary

Graduate Digital Consultant63500129396227124

Workable

Graduate Digital Consultant

We are: an independent digital transformation consultancy with clients in the public and private sectors. We pride ourselves on our ability to solve difficult problems, applying technology in innovative ways to do this. We focus on understanding our client’s business and work with them to deliver change that makes them more effective. Our services are wide-ranging, from advising on technology strategy and conducting digital discoveries to full development lifecycle services and in-live support. We operate as a flat organisation, and believe in trusting and supporting all of our team to operate independently, making the most of their expertise in their field. We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help and support people to shape the career that they wish to have.   The Role: The role will start from October 2025. This role provides a dynamic introduction to Business Consulting and Design. After completing training, you will join a project as part of a larger team, receiving hands-on support from senior consultants across different practices. Over two years, you’ll rotate through various disciplines, gaining hands-on experience and insight into areas like user research, interaction design, business analysis, and content design. You’ll work on impactful projects within high-performing teams, from large-scale transformation programmes to bespoke solution development. Collaborating with diverse clients and using a range of technology solutions, you’ll build a strong foundation for a rewarding and versatile career. Candidates should be open to working in different locations for different clients. Although most of our work is in London, candidates should be happy to travel as client needs dictate. Main duties: As a Digital Consultant you will be: Collaborating within Agile teams to address client challenges by applying technical awareness, communication, and problem-solving skills effectively. Conducting user research to understand user needs and pain points through workshops, interviews, and other techniques, translating findings into actionable insights. Mapping user journeys, flows, and business processes to provide clarity and structure for strategic and design decisions. Developing and refining prototypes and wireframes to test ideas with users and validate product design decisions iteratively. Facilitating effective delivery teams, ensuring they are motivated, collaborative, and focused on achieving the best outcomes for users and stakeholders. Support identifying, analysing, capturing and validating business and user requirements Bridging the gap between business and technology, influencing technology decisions to ensure accessible, user-centred, and impactful solutions. Translating user insights into Agile delivery items, such as user stories and epics, to guide technical development. Using technical awareness to identify root problems, propose effective solutions, and ensure alignment with user and business needs. Requirements About you: The role will suit someone with a genuine interest in digital technology and strong desire to deliver the best possible solutions for our clients. You will be confident in critical thinking, enjoy tackling difficult problems in a structured way and are highly motivated self-starters. You will have excellent communication and interpersonal skills, with confidence to communicate with both internal and external stakeholders. A good quality degree, or relevant professional qualification. Interest and aptitude for digital and/or human-centred technology, either via your chosen degree or other means Excellent communication skills; with the ability to communicate with teams and both internal and external stakeholders. The ability to navigate constraints (time, budget, and context) pragmatically, ensuring the best outcomes for users and clients alike. A demonstrated ability to handle multiple demands and thrive in a dynamic environment. Strong presentation skills and the confidence to communicate ideas effectively. Broader business experience or exposure to science/technology sectors, and awareness of project delivery or agile methodologies would be beneficial. A digital design portfolio showcasing experience in design or related fields is not essential but would be desirable. Familiarity with web design tools like Figma, Lucid, or similar is not essential would be desirable. Benefits Competitive salary 25 Days Annual Leave + Bank Holidays Flexibility to work from home 10 days allocated development training per year Generous discretionary bonus Statutory & Contributory pension Free gym membership Private healthcare cover Annual Away days Monthly company socials

London, UK

Negotiable Salary

Workable

Temenos Consultant

Functional Consultant (Temenos SaaS) Job Type : Permanent role Job Location : London,UK Tech Stack: Temenos Transact / T24, SQL, Java, BPMN Languages: SQL, Java, REST APIs Core Technologies: Temenos Transact T24, Temenos Payments Hub, SQL, Java Consulting Tools: BPMN tools, Excel VBA, Temenos UXP, Interaction Workbench Processes: Agile, Business Process Optimization, Requirements Gathering, SaaS Implementation Must Have Skills: Experience in Temenos T24, Fedine Direct, SWIFT integration, SQL, Business Process Optimization, Temenos Interaction Workbench Nice-to-have Skills: Excel VBA, experience with SaaS platforms, familiarity with cloud platforms (Azure, AWS) Requirements Must Have Skills: Experience in Temenos T24, Fedine Direct, SWIFT integration, SQL, Business Process Optimization, Temenos Interaction Workbench

London, UK

Negotiable Salary

Senior Endur Techno Functional Consultant63393288852353126

Workable

Senior Endur Techno Functional Consultant

Job description – This lead will drive lead the project in various roles including Technical Lead, Development Lead, Solution Architect and Techno-functional SME . He/ She will own/drive/manage the solution design and architecture and will lead all the phases of the implementation. Manage IT stakeholders. • 10+ years of Techno-functional experience on Endur • Working closely with Front/Middle/Back Office, Operations and Finance business users and be responsible for gathering, documenting, and delivering requirements and use cases through to user acceptance and implementation. • Partnering with business users you will work as part of a diverse project team and be recognised as an Endur expert ͏ Key responsibilities • Candidate must be able to design, estimate and deliver new IT functionality to front, middle office. • Business knowledge in LNG and natural Gas Supply and Trading activities in UK/Europe/ASIA and North America Markets • Good knowledge of commodity and energy trading domain and trade life cycle • Deep technical experience on Endur solution • 8+ years of experience in technical design, configuration and development • 8+ years of experience in JVS, OpenComponent and other Endur development technologies • Candidates should have exposure to OpenLink table structure and should have the ability to write SQL • Must have experience on Deal modelling, Settlements and Scheduling module. Experience in Report Builder and APM will be a plus. • Hands-on experience on Endur interfacing, environment upgrades, Interface setup and Endur technical configurations. Provide solution architecture development, consultancy and assurance to projects, making sure applications are well designed and conform to client standards and reference/segment architectures. ͏ Accountability • The Solution Architect is accountable to the Project Manager for the architecture of a solution being developed and implemented until the successful deployment of the solution. This includes: • Being the point of call for all architecture aspects of an IT Project. • Being able to address and integrate the: Business Process, Data, Application, Technical and Information Security aspects of an IT Solution. • Ensure projects solution architecture is documented using the templates, System Architect tooling and conforms to standards. • Coach detailed designers and business analysts in projects during their design work. • Reviewing and accepting the detailed design of an IT solution. • Take an active role in documenting, improving & maintaining the Reference Models in Systems Architect. Lifting project deliverables to the Conceptual and Logical levels.

London, UK

Negotiable Salary

OSS and Network Domain SME - Senior Consultant/Principal level63500058045443127

Workable

OSS and Network Domain SME - Senior Consultant/Principal level

About Infosys Consulting: Infosys Consulting is a global management consulting firm helping Fortune 1000 companies and other leading enterprises solve their strategic, operational, and technology challenges. Our consultants bring deep industry expertise and rigorous analytical capabilities to deliver measurable results and sustainable value. We are committed to fostering a collaborative and inclusive work environment where diverse perspectives are valued and innovation thrives. Role Overview: Infosys Consulting is seeking a highly experienced and knowledgeable Principal or Senior Consultant with deep expertise in Operations Support Systems (OSS), Service Management, and the Telco Network Domain. Based in our London office, you will play a pivotal role in advising and guiding our telecommunications clients through complex business and technology transformations. You will leverage your extensive understanding of network technologies, associated business processes, and OSS/BSS landscapes to deliver impactful solutions and drive tangible business outcomes. This role requires a strong blend of technical acumen, business consulting skills, and the ability to lead and contribute to high-performing teams. Responsibilities: · Lead and contribute to consulting engagements focused on OSS transformation, service management optimization, and network domain strategy for telecommunications clients. · Utilize deep knowledge of Telco Network Domains (e.g., Fixed, Mobile, IP, Cloud, 5G, IoT) and their associated business processes (e.g., Network Planning & Design, Network Build & Deployment, Service Provisioning, Service Assurance, Inventory Management). · Apply comprehensive understanding of OSS architectures, functions, and their integration with BSS systems. · Provide expert advice and guidance on service management frameworks (e.g., ITIL, eTOM) and their application within a telecommunications context. · Analyze client business requirements, identify gaps, and develop innovative and practical solutions leveraging OSS and network domain best practices. · Define and document solution architectures, business process flows, and functional specifications related to OSS and network systems. · Contribute to the development of thought leadership, methodologies, and frameworks within the OSS and network domain. · Participate in business development activities, including proposal development and client presentations. · Collaborate effectively with client stakeholders at various levels, building strong and trusted relationships. · Mentor and coach junior consultants, fostering their growth and development within the practice. · Stay abreast of the latest industry trends, technologies, and regulatory changes within the telecommunications and OSS/BSS landscape. · Contribute to internal knowledge sharing sessions and practice development initiatives. Essential Skills and Experience: · Bachelor's degree in Engineering, Computer Science, or a related field. A Master's degree is preferred. · 8 to 12 years of relevant experience in consulting or within a telecommunications operator environment, with a strong focus on OSS and network domains. · In-depth understanding of OSS functional areas such as Network Inventory Management, Service Provisioning, Service Assurance, Fault Management, Performance Management. · Strong knowledge of Telco Network technologies and architectures, including but not limited to: o Fixed Networks (e.g., FTTH, DSL) o Mobile Networks (e.g., 4G LTE, 5G NR) o IP Networks (e.g., MPLS, SDN, NFV) o Cloud Technologies (e.g., Public, Private, Hybrid) o Emerging technologies (e.g., IoT, Edge Computing) · Solid understanding of Service Management principles and frameworks (e.g., ITIL, eTOM). · Proven ability to analyze complex business problems and translate them into actionable technical and business solutions. · Excellent communication, presentation, and interpersonal skills, with the ability to effectively interact with both technical and business audiences. · Strong analytical and problem-solving skills. · Experience in leading and facilitating workshops and client meetings. · Ability to work independently and as part of a collaborative team. · Willingness to travel as required by client engagements. · Eligibility to work in the UK. Desirable Skills and Experience: · Experience with specific OSS/BSS vendor platforms and solutions. · Knowledge of data analytics and AI/ML applications within the OSS and network domain. · Experience with agile methodologies and DevOps practices. · Relevant industry certifications (e.g., ITIL, TOGAF). · Prior experience in a consulting role within a major consulting firm. Personal Attributes: · Strong work ethic and a results-oriented approach. · Intellectual curiosity and a passion for continuous learning. · Adaptability and resilience in a dynamic consulting environment. · Professionalism and a client-centric mindset. If you are a highly motivated and experienced OSS and Network Domain SME looking for an exciting opportunity to make a significant impact within a leading global consulting firm, we encourage you to apply. Join Infosys Consulting UK and be part of our talented team in London!

London, UK

Negotiable Salary

E-Discovery Specialist (Customer Success)63393282464001128

Workable

E-Discovery Specialist (Customer Success)

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. As an E-Discovery Specialist, you’ll act as the dedicated point of contact for onboarding and supporting customers using Luminance’s E-Discovery platform. You’ll work across a range of legal use-cases – from E-Discovery and Early Case Assessment (ECA) to requests for personal information such as Data Subject Access Requests (DSARs). Luminance Discovery operates as an autonomous unit within Luminance, with its own commercial and product strategy, which means we move fast, iterate, build and deliver innovation as well as world class customer service for our customers. You’ll play a key role in both commercial and operational activities – leading project onboarding, managing project setup, delivering tailored training and providing first-line support. Responsibilities Lead onboarding for new users – guiding project scoping, advising on data collection best practices, appropriate file formats and processing timelines. Support data uploads (small and large) and manage pre-processing tasks (e.g. deNISTing, loadfiles & overlays) Work with customers to understand project or investigation requirements, delivering tailored user-training sessions. Support customers through the initial setup of review structures and workflows, including using AI-assisted review (Deep Coding), providing advice on review strategies for specific project types. Support end-to-end workflows from data upload through to production. Directly handle complex tasks including redactions, reporting and productions. Act as first-line support, handling technical queries and requests (working with the Site Reliability Team). Own and update onboarding materials, knowledge-base articles and training resources. Capture customer feedback to inform Discovery product improvements and help share future functionality, including handling product QA for new version releases Desired Skills Additional training or certification in E-Discovery (e.g. ACEDS) is advantageous Requirements E-Discovery experience – at least 2+ years working in an E-Discovery role (law firm, in-house or E-Discovery provider) with hands-on knowledge of the EDRM lifecycle, including data ingestion, culling, review and production. Highly proficient in Excel Familiar with a wide range of data formats (including common E-Discovery export formats) and data export methods. Familiar with loadfiles & data overlays, and Concordance (or similar) productions formats. Understanding of De-Duplication mechanisms, deNISTing and data processing best practices. Demonstrated experience training or supporting customers or internal users on E-Discovery software platforms. An excellent communicator – both written and verbal, with an ability to translate complex technical topics into clear, customer-friendly explanations. Problem-solving mindset – able to identify issues, investigate causes, and collaborate on solutions with internal and client teams. Organisational skills – ability to manage multiple projects simultaneously, prioritising tasks and deadlines effectively and independently. BA in Law, Legal Tech, Computer Science or a related field (2:1 or above)

London, UK

Negotiable Salary

Senior Customer Solutions Engineer63393281212929129

Workable

Senior Customer Solutions Engineer

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe The Senior Customer Solutions Engineer role offers a unique opportunity to work across Sales, Product and Customer Success, accelerating our customers’ technical teams ability to get connected and unlock the value of Luminance. This role is dedicated to providing a market-leading technical experience for Enterprise customers, enabling them to integrate with our platform faster and with less effort. The ideal candidate will possess a blend of customer-focused skills and a solution mindset, helping customers understand how best to integrate the solutions we offer to accelerate their success. You will get hands-on with our platform and Workflow engine, implementing solutions that unlock seamless legal workflows across a customer’s technology estate. A Senior Customer Solutions Engineer will acquire in-depth knowledge of our AI platform and how it can be effectively integrated into various customer systems. They will work closely with prospective and existing customers to provide expert advice and support, ensuring a seamless and efficient integration process. Collaborating with Account Executives, Product Specialists and Customer Success Managers, the Customer Solutions Engineer will play a crucial role in converting prospects into satisfied, long-term customers. We offer a generous £2000 Learning budget to each employee. We are committed to your growth as we grow too. Responsibilities Collaborate with Account Executives, Product Specialists and Customer Success Managers to deliver effortless technical experiences. Act as a technical expert on Luminance’s platform, supporting the sales team in converting prospects into customers by highlighting integration benefits and our solutions for making integration seamless. Understand individual use cases and integration requirements, advising customers on the best solutions to achieve success quickly and identifying opportunities to iterate on what we provide. Get hands-on and build integrations for our customer base, ensuring we create seamless workflows across business platforms/applications such as Salesforce, ServiceNow and Slack. Be the key point of contact for managing integration issues and challenges Develop reusable toolkits, APIs, SDKs, and enablement resources to enhance the developer experience to facilitate faster integration. Create and maintain comprehensive customer-facing API documentation and other technical resources such as Reference Architectures to support developers effectively. Work with Luminance Support and Technical Operations teams to coordinate and resolve any technical issues for customers. Continuously gather feedback from developers to improve tools, documentation, and overall integration processes. Requirements Bachelor’s or Master’s Degree in Computer Science, Software Engineering, or a related technical field, with a 2:1 or above (UK) or GPA of 3.5 or above (US). At least 3-years at a SaaS vendor, preferably in the AI and/or Cybersecurity space Strong technical skills with experience in software development, system integration, and creating customer-facing developer resources such APIs, SDKs and documentation. Experience of Full Stack Web development and Cloud Architecture Demonstrable Experience with JavaScript, NodeJS, Python or equivalent frameworks/languages Excellent interpersonal and communication skills, both verbal and written. Articulate, charismatic, and confident in a customer-facing role, with the ability to present technical information clearly to individuals with varying degrees of knowledge. Highly detail-oriented with a problem-solving attitude. Ability to work in an innovative and fast-paced environment while delivering to deadlines. Organized with excellent time management skills and the ability to prioritize effectively. Prior experience in a customer-facing technical team, focussed on collaborating with developer/technical personas

London, UK

Negotiable Salary

Client Solutions Engineer635001245760011210

Workable

Client Solutions Engineer

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. The Customer Solutions Engineer role offers a unique opportunity to work across Sales, Product and Customer Success, accelerating our customers’ technical teams ability to get connected and unlock the value of Luminance. This role is dedicated to providing a market-leading technical experience for Enterprise customers, enabling them to integrate with our platform faster and with less effort. The ideal candidate will possess a blend of customer-focused skills and a solution mindset, helping customers understand how best to integrate and what solutions we offer to accelerate their success. Excitingly, this role also involves creating scalable resources such as reusable toolkits, SDKs, and comprehensive documentation to meet developers where developers live. A Customer Solutions Engineer will acquire in-depth knowledge of our AI platform and how it can be effectively integrated into various customer systems. They will work closely with prospective and existing customers to provide expert advice and support, ensuring a seamless and efficient integration process. Collaborating with Account Executives, Product Specialists and Customer Success Managers, the Customer Solutions Engineer will play a crucial role in converting prospects into satisfied, long-term customers. Responsibilities Collaborate with Account Executives, Product Specialists and Customer Success Managers to deliver effortless technical integration experiences. Act as a technical expert on Luminance’s platform, supporting the sales team in converting prospects into customers by highlighting integration benefits and our solutions for making integration seamless. Understand individual use cases and integration requirements, advising customers on the best solutions to achieve success quickly and identifying opportunities to iterate on what we provide. Develop reusable toolkits, APIs, SDKs, and enablement resources to enhance the developer experience to facilitate faster integration. Create and maintain comprehensive customer-facing API documentation and other technical resources such as Reference Architectures to support developers effectively. Work with Luminance Support and Technical Operations teams to coordinate and resolve any technical issues for customers. Continuously gather feedback from developers to improve tools, documentation, and overall integration processes. Requirements Bachelor’s or Master’s Degree in Computer Science, Software Engineering, or a related technical field, with a 2:1 or above (UK) or GPA of 3.5 or above (US). Strong technical skills with experience in software development, system integration, and creating customer-facing developer resources such APIs, SDKs and documentation. Experience of Full Stack Web development and the fundamentals of Cloud Architecture is strongly preferable Demonstrable Experience with JavaScript, NodeJS, Python or equivalent frameworks/languages Excellent interpersonal and communication skills, both verbal and written. Articulate, charismatic, and confident in a customer-facing role, with the ability to present technical information clearly to individuals with varying degrees of knowledge. Highly detail-oriented with a problem-solving attitude. Ability to work in an innovative and fast-paced environment while delivering to deadlines. Organized with excellent time management skills and the ability to prioritize effectively. Prior experience in a customer-facing technical team, focussed on collaborating with developer/technical personas

London, UK

Negotiable Salary