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Nestled in a picturesque setting, our estate offers a variety of dining options and event spaces that cater to weddings, business meetings, and golfing weekends. The Front of House Team Member will play a pivotal role in delivering top-notch customer service, creating memorable experiences for all our guests. If you have a passion for hospitality, enjoy working in a dynamic environment, and thrive in providing outstanding service, we would love to welcome you to our team!\r\n\r\nResponsibilities\r\n Provide a warm and welcoming atmosphere for our guests, ensuring that they feel valued and well taken care of.\r\n Take and process customer orders efficiently and accurately, ensuring all details are confirmed.\r\n Serve food and beverages to guests, adhering to the highest standards of service.\r\n Collaborate with kitchen staff to ensure timely and accurate order fulfilment.\r\n Work positively within a team environment to deliver all events across the estate.\r\n Maintain cleanliness and organization of the dining areas, including tables, floors, and service stations.\r\n Assist with setting up and clearing tables for events, ensuring all equipment is handled with care.\r\n Handle guest inquiries and resolve any issues promptly and professionally.\r\n Contribute to a positive team atmosphere by supporting colleagues and embracing a collaborative work environment.\r\n Participate in work activities across the estate including Auberge du Lac, Brocket Hall, Melbourne & Palmerston Clubhouses and on course catering services including the half way huts and mobile F&B golf cart. \r\n Requirements\r\n Previous experience in a hospitality or customer service role is preferred but not essential.\r\n Excellent communication and interpersonal skills, with a friendly and approachable demeaner.\r\n Strong attention to detail and a passion for providing exceptional service.\r\n Ability to work effectively in a fast-paced environment, handling multiple tasks simultaneously.\r\n Flexibility to work evenings, weekends, and holidays as required by the business.\r\n Must be a team player, willing to assist colleagues wherever possible.\r\n Have a \"Can Do\" attitude with a strong work ethic and passion for quality.\r\n Basic knowledge of food safety and hygiene practices is a plus.\r\n Benefits\r\n Pension Plans\r\n Life Insurance\r\n Certified Training & Development\r\n Strong career progression\r\n Enrolment in Brocket Hall staff benefits program\r\n Complimentary use of golf and leisure facilities\r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756817731000","seoName":"front-of-house-team-member-hospitality-talent-pool","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-england/cate-customer-service-call-centre/front-of-house-team-member-hospitality-talent-pool-6339331681203512/","localIds":"193","cateId":null,"tid":null,"logParams":{"tid":"8d72444f-233a-4b41-b3eb-e0d890e56eb3","sid":"7b326bd1-9d74-4419-b7bd-a96ff06e5a04"},"attrParams":{"summary":null,"highLight":["Deliver exceptional guest experiences","Work in a dynamic hospitality environment","Access to golf and leisure facilities"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Hatfield,England","unit":null}]},"addDate":1755260287593,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"London, UK","infoId":"6358028631628912","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Hyde Park Winter Wonderland Staff 25/26","content":"Be part of London’s most spectacular and iconic home of winter fun and help us create a world of joy and excitement for everyone this festive season.\r\nCelebrating a long-standing London tradition and partnership with the Royal Parks, Winter Wonderland is returning to Hyde Park this year from 13th November, 2025 to 1st January, 2026. 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We're here to help!\r\nPurpose:\r\nTo assist passengers requiring special assistance throughout their airport journey.\r\nKey Responsibilities:\r\n· Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate.\r\n· Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points.\r\n· Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. 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Freight forwarders—like DHL, FedEx, and UPS—act as “travel agents” for goods, managing the complex operations that keep supply chains running.\r\nSurprisingly, this critical industry remains largely untouched by modern software, with many processes still managed manually or through outdated systems. The eco-system is so fragile that one missed email can disrupt an entire shipment, leading to delays, poor service, and financial losses.\r\nAt Raft, we’re building an AI platform to automate freight operations. From auditing invoices and preparing customs filings to syncing information across systems, we empower operators to work more efficiently and accurately. The impact? Faster service, fewer errors, and more time for businesses to focus on growth and customer service.\r\nWe’re fortunate to have the support of top investors who are just as passionate as we do about transforming the industry, including Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam), and Dynamo Ventures (Sennder, Stord, Gatik). \r\n\r\nAs a Customer Success Manager, you'll own and manage a portfolio of customers, helping them maximise value from the platform.\r\n\r\nWant a glimpse into how Raft's Customer Success team drives innovation for freight forwarders? Our Enterprise CS Manager, Adele Miftari, shares key insights in her must-read blog: What Freight Forwarders Need to Know to Succeed with AI Partnerships.\r\n\r\nDay-to-day you will:\r\n Own and manage the entire customer lifecycle for your portfolio of customers. Your customers will comprise of mid-market and enterprise Freight Forwarders.\r\n Be the Expert, and earn the Trusted Advisor status with your customers\r\n Build, nurture & own relationships with key stakeholders\r\n Build and execute Success Plans for your customers, helping them maximise value from the platform\r\n Drive product adoption and customer advocacy \r\n Organise and lead regular business reviews\r\n Coordinate cross-functionally with other teams to help drive the right outcomes for the customer\r\n Be the Voice of the Customer\r\n \r\nWe specifically want someone who has:\r\n Experience in the Freight Forwarding / Supply Chain industry\r\n Customer Success Management experience in a SaaS environment\r\n Comfortable with the use of technology\r\n Great people skills and at ease communicating with stakeholders from all levels of an organisation.\r\n Sound business judgment and decision-making abilities\r\n The mindset of continuous improvement with a desire and drive to own, manage and develop new or existing processes\r\n Excellent written and verbal communication to stakeholders\r\n \r\nApply because you want to...\r\n Have the opportunity to work in a global market and compete with best in class companies that are on the front line of innovation\r\n Work in a modern Product-led company\r\n Get exposure to working with stakeholders on a global level across different industries\r\n Work in a tech, fast-paced and challenging environment that provides opportunities for professional and personal growth\r\n Work in a multicultural environment\r\n \r\n\r\nRequirements\r\n\r\n\r\n \r\n\r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756817495000","seoName":"customer-success-manager-saas","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-england/cate-customer-service-call-centre/customer-success-manager-saas-6358028555878512/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"e63e1397-d02d-44a9-b6cc-144a9e5ec7f0","sid":"7b326bd1-9d74-4419-b7bd-a96ff06e5a04"},"attrParams":{"summary":null,"highLight":["Manage customer lifecycle for freight forwarders","Drive product adoption and advocacy","Collaborate with global stakeholders"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1756720980928,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Hull, UK","infoId":"6339329794137912","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Part Time Sales Assistant | Register your interest","content":"Sewell Sales Assistant’s at our sites deliver world class service to our customers. Working on the till, looking after the forecourt and store, stocking shelves and cleaning is all part of a Sewell retail job. We’re looking for energetic people to meet and greet our customers and make sure that we deliver on their expectations on a daily basis as a local convenience and petrol retailer.\r\n\r\nWhat you'll be doing:\r\n Providing world-class customer service\r\n Monitoring the store and forecourt\r\n Authorising fuel pumps and serving customers\r\n Handling cash\r\n Assisting with stock, such as deliveries, re-stocking shelves, rotating stock, date checking\r\n Providing advice to customers on shop products, services and offers\r\n Keeping the whole site looking clean and tidy at all times\r\n Be aware of security within the store and on the forecourt\r\n Providing support and cover for holidays and sickness when required\r\n Regular training to support your role development \r\n Requirements\r\nWho you'll be:\r\n Great with people and a team player\r\n Passionate about customer service\r\n Flexible and keen to support the team when needed - including the odd bit of holiday & absence cover\r\n ‘Hands on’ and can use their own initiative\r\n Positive, approachable, and professional\r\n Friendly and engaging\r\n A team player who can also work independently\r\n Keen to learn more and develop further skills\r\n \r\nBenefits\r\nWhat you can get:\r\n Up to £12.50 per hour, paid weekly\r\n Up to £500 bonus opportunity per yearly\r\n 10% in-store discount \r\n Access to thousands of big brand retail discounts (including cinema tickets, groceries, travel, day trips and many more).\r\n Free emotional, practical & financial support through GroceryAid\r\n Length of service, big birthday & milestone celebrations\r\n Five paid volunteering days per year\r\n Plus many more \r\n \r\n\r\n","price":"£12/hour","unit":"per hour","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756817435000","seoName":"part-time-sales-assistant-register-your-interest","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-england/cate-customer-service-call-centre/part-time-sales-assistant-register-your-interest-6339329794137912/","localIds":"558","cateId":null,"tid":null,"logParams":{"tid":"6de79582-cd03-48cb-a0cb-e35db3871665","sid":"7b326bd1-9d74-4419-b7bd-a96ff06e5a04"},"attrParams":{"summary":null,"highLight":["World-class customer service","Flexible and team-oriented","Up to £12.50/hour"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Kingston upon Hull,England","unit":null}]},"addDate":1755260140167,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Hammersmith, London, UK","infoId":"6358028487308912","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Retail Associates (Freelance - As required)","content":"We are a small business with a big mission - and we'd be thrilled to have you join us! \r\nSuccessful applicants will be contacted mid-Feb 2025 for interviews. (Excited to speak soon!)\r\nIdeal Start Date: We will be at variety of fairs and popups from April onwards.\r\n- - - - - \r\nwho?\r\nGrounded 1002 is dedicated to helping individuals become the best version of themselves. With a strong online presence and highly sought-after in-person experiences, we are seeking passionate individuals to contribute to our ongoing success and growth. Our temporary retail popups serve as a physical extension of our mission. \r\nWe are currently looking for Retail Associates to join us on a project basis to assist at pop-up stores, exhibitions, concerts, and festivals. \r\nwhat?\r\nYou will have the opportunity to engage with customers in-person, whether it be through workshops, concerts, lectures, retreats, or pop-up stores and exhibitions. Your extensive knowledge and passion for our products and services will be crucial in helping customers on their wellness journey and ensuring they find the perfect solutions for their needs.\r\nWith our focus on educational content, experiences, and luxury wellbeing products, our aim is to inspire individuals to embrace curiosity and improve their overall well-being. \r\nIf you enjoy connecting with people, have a keen interest in wellness, and thrive in a dynamic and customer-centric environment, then this is the perfect opportunity for you to contribute to our mission.\r\nwhere and when?\r\nThe first event will take place at Kensington Olympia from May 24th - May 27th at the Mind Body Spirit Festival.\r\nAfter that, plan to showcase in various environments across London ranging from one-day to one-week events.\r\nWe are flexible with the days and hours - our main goal is to have passionate, smart, and caring individuals work with us.\r\nhow?\r\nAs a Retail Associate, you will play a vital role in promoting an #intuitivelifestyle. \r\nWe pay hourly for any events, gigs, festivals, or exhibitions you join us at.\r\nResponsibilities\r\nIn this role, you will collaborate with the CEO, our Sales Advisor, and other freelancers to: \r\n Provide exceptional customer service to all customers, delivering a personalised and memorable shopping experience\r\n Educate customers about our luxury wellbeing products, including their features, benefits, and proper usage\r\n Assist customers in selecting the right products based on their needs and preferences\r\n Maintain a clean and organised retail store environment to create an inviting atmosphere for customers\r\n Process sales transactions accurately and efficiently, including handling cash, credit card transactions, and discounts\r\n Maintain an organised and appealing store display, ensuring products are accurately priced and stocked\r\n Generate leads and build relationships with potential customers, promoting the Grounded 1002 brand\r\n Conduct product demonstrations and educate customers about the benefits of our products\r\n Keep track of FAQs, feedback, and customer insights to help us improve\r\n After the retail events, collaborate with the CEO, Sales Advisor, and freelancers to develop and implement sales strategies and initiatives\r\n Stay up-to-date with current industry trends, product knowledge, and competitor offerings to provide accurate information and recommendations to customers\r\n \r\nCome join us on our journey to empower individuals to live their best lives and experience the transformative power of an intuitive lifestyle.\r\nRequirements\r\n High school diploma or equivalent\r\n 1+ year of retail sales experience, preferably in the health, wellness, or hospitality industry\r\n Strong communication and interpersonal skills\r\n Passion for health, wellness, and providing exceptional customer service\r\n High level of professionalism with colleagues and customers\r\n Ability to work in a fast-paced environment and multitask effectively\r\n Detail-oriented with excellent organisational skills\r\n Proficient in using point-of-sale systems and handling cash transactions\r\n Flexibility to work a flexible schedule, including evenings, weekends, and holidays\r\n Must be okay standing for 7+ hours\r\n Must be okay lifting products, cleaning, setting up retail displays \r\n Experience in visual merchandising is a plus\r\n Knowing languages in addition to English is a plus\r\n Benefits\r\n An opportunity for personal growth through participating in a variety of projects\r\n Free Grounded 1002 products\r\n Learn about best practices in wellness\r\n At Grounded 1002, we are dedicated to creating a positive and inclusive work environment where everyone is valued and celebrated\r\n We will provide ongoing training about our business and development opportunities to help you enhance your skills and foster personal growth with each project you join us for\r\n Succession planning: The successful candidate will have the opportunity to develop their part-time within Grounded 1002, either taking ownership of a specific function OR we encourage dialogue to help you fulfil your future goals, even if they are not with Grounded 1002.\r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756817415000","seoName":"retail-associates-freelance-as-required","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-england/cate-customer-service-call-centre/retail-associates-freelance-as-required-6358028487308912/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"d7f9296c-7209-40c9-a11f-72740dbd5000","sid":"7b326bd1-9d74-4419-b7bd-a96ff06e5a04"},"attrParams":{"summary":null,"highLight":["Assist at pop-up stores and festivals","Promote luxury wellbeing products","Flexible hours with event-based pay"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1756720975570,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"England, UK","infoId":"6339329654617912","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Senior Business Development Manager","content":"Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. \r\nWe are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios.  Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. \r\nJoin us in our mission to build engaging player communities and offer outstanding experiences! 🎮🔥\r\n \r\nRole overview\r\nWe are seeking experienced Business Development Managers to lead sales efforts for our technology led player engagement services in 2025. Ideal candidates will have a background in SaaS or software platform sales, preferably within the video games industry. Operating fully remotely preferably from within Europe, you will be a key player in our player engagement solutions team, driving strategic sales initiatives and cultivating strong client relationships. Your expertise will be essential in expanding our service offerings and fostering long-term business growth.\r\nTake the next step in your sales career and lead the way in gaming innovation with Keywords Studios’ team! 🚀🔥\r\n\r\nThe position is open for various locations across Europe, including Poland, Romania, Spain, and the UK.\r\nRequirements\r\nWhat are we looking for? Our Business Development Manager has a knack for the following skills:\r\n\r\nLeadership\r\n Design and implement advanced sales strategies tailored to prospective clients, driving growth and market expansion by identifying key industry trends and opportunities.\r\n Support portfolio directors and delivery teams in high-level account management, ensuring long-term client success through strategic oversight and engagement.\r\n Deliver exceptional client support by proactively managing expectations alongside the player engagement solutions team and portfolio directors, ensuring seamless service delivery.\r\n\r\n \r\n Communication\r\n Represent Keywords at key industry trade conferences, providing strategic insights and expert support at exhibition stands to drive business visibility and engagement.\r\n Collaborate with operations experts, solutions experts, and the marketing team to strategically identify and target high-potential clients for Keywords' player engagement services, fostering strong internal and external relationships.\r\n \r\nBusiness\r\n Expertly manage opportunities throughout the sales lifecycle, from lead qualification to deal closure, ensuring smooth transitions and long-term client satisfaction.\r\n Contribute to strategic customer review meetings, working closely with portfolio directors to strengthen partnerships, identify upselling opportunities, and ensure continued business growth.\r\n \r\nAnalytics\r\n Adhere to the company's advanced sales methodology, producing insightful reports and tracking key performance metrics to refine sales strategies and improve decision-making.\r\n Partner with player engagement solutions architects and marketing teams to qualify leads, ensuring data-driven alignment with business goals and maximizing conversion rates.\r\n \r\nYou'd be a great fit for this role if you have:\r\n\r\n Proven experience in selling player (customer) support services, community management, player (customer) safety, and the underlying technology platforms that support these services—preferably within the gaming industry or closely related sectors. While experience in any of these areas is valuable, priority will be given to candidates with industry expertise and a track record of selling the full suite of services.\r\n Demonstrated success in managing commercial client relationships, fostering long-term partnerships, and driving revenue growth.\r\n Strong expertise in ticketing CRM systems, player (customer) support technologies, and automation solutions—with a deep understanding of how they enhance operational efficiency and player experience.\r\n Collaborative mindset with the ability to work cross-functionally with central teams, contributing to divisional growth and strategic alignment.\r\n Experience working alongside solutions architecture teams and effectively representing a comprehensive suite of services to clients.\r\n Benefits\r\nWhat do we offer?\r\nKeywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.\r\nOur recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.\r\nThat would be it from us - now we are waiting for your move!\r\n#imaginemore\r\n____________________________________________________________________________\r\n\r\nRole Information: EN\r\nStudio: Keywords Studios\r\nLocation: Europe\r\nArea of Work: Player Engagement\r\nService: Engage\r\nEmployment Type: Permanent\r\nWorking Pattern: Full Time, Remote\r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756817409000","seoName":"senior-business-development-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-england/cate-customer-service-call-centre/senior-business-development-manager-6339329654617912/","localIds":"1","cateId":null,"tid":null,"logParams":{"tid":"a2faa9b0-c3c7-4dae-8a0c-d55c180a2bb7","sid":"7b326bd1-9d74-4419-b7bd-a96ff06e5a04"},"attrParams":{"summary":null,"highLight":["Lead sales for player engagement services","Expand global gaming partnerships","Remote work across Europe"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"England","unit":null}]},"addDate":1755260129266,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Hatfield, UK","infoId":"6350006409612912","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Events Manager","content":"Brocket Hall is seeking a dedicated and dynamic Events Manager to join our talented team at one of the UK’s most prestigious estate venues. This role offers the opportunity to lead and oversee a diverse range of events, from weddings and corporate functions to golf tournaments and private dining experiences. As the Events Manager, you will be responsible for curating exceptional experiences for our guests, ensuring that each event reflects the elegance and grandeur of Brocket Hall.\r\nYour role will involve working closely with clients to understand their vision, coordinating all operational aspects, and managing a team to ensure flawless execution. If you have a passion for event planning, a keen eye for detail, and exceptional organizational skills, we invite you to apply and help create unforgettable memories for our guests.\r\n\r\nResponsibilities\r\n Plan, coordinate, and execute a wide range of events, ensuring that all details are handled meticulously.\r\n Take ownership in delivering all internal Brocket Hall events to an exceptionally high standard, on time and on budget\r\n Serve as the primary point of contact for clients, managing their requirements and expectations throughout the event planning process using the approved work flows\r\n Collaborate with the culinary team to design customized menus that align with event themes.\r\n Manage and supervise event staff, providing training and guidance to ensure exceptional service during events.\r\n Accountability on rota management ensuring all staff schedules are set within company budgets and parameters\r\n Be a proactive member of the hospitality team fulfilling FOH shifts as per the needs of the business\r\n Attend external marketing events, career fairs and exhibitions to represent Brocket Hall.\r\n Develop and maintain strong relationships with vendors, suppliers, and other partners to ensure seamless event delivery.\r\n Monitor budgets and manage expenses to achieve profitability targets while delivering high-quality experiences.\r\n Conduct post-event evaluations to gather feedback, assess successes, and identify areas for improvement.\r\n Stay up to date with industry trends to continuously enhance event offering and guest experiences.\r\n Work collaboratively with the marketing team to promote events and drive engagement.\r\n Requirements\r\n Proven experience as an Events Manager or similar role within the hospitality or events industry.\r\n Strong organizational and project management skills, with the ability to multitask and prioritize effectively.\r\n Exceptional customer service and communication skills, capable of building rapport with clients and team members.\r\n Problem-solving mindset with a proactive approach to overcoming challenges.\r\n Strong understanding of fine dining and casual dining to compliment a wide range of event knowledge across all event functionalities. \r\n Demonstrated ability to work under pressure and meet tight deadlines.\r\n Strong negotiation skills to secure favourable terms with vendors and suppliers.\r\n A creative mindset with a keen eye for detail and aesthetics.\r\n Flexibility to work evenings, weekends, and holidays as required by event schedules.\r\n Relevant qualifications in event management, hospitality, or a related field are advantageous.\r\n Benefits\r\n Pension Plans\r\n Life Assurance\r\n Working From Home\r\n Training & Development\r\n Accommodation provided for overnight events \r\n Enrolment in Brocket Hall staff benefits program\r\n Complimentary use of golf and leisure facilities\r\n Participation within team reward and recognition scheme (TipJar) \r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756817404000","seoName":"events-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-england/cate-customer-service-call-centre/events-manager-6350006409612912/","localIds":"193","cateId":null,"tid":null,"logParams":{"tid":"3c7f1b1e-2653-4ec4-b237-c24e53a2800d","sid":"7b326bd1-9d74-4419-b7bd-a96ff06e5a04"},"attrParams":{"summary":null,"highLight":["Manage diverse events at prestigious venue","Lead client coordination and team supervision","Flexible hours for evenings, weekends, holidays"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Hatfield,England","unit":null}]},"addDate":1756094250750,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Hatfield, UK","infoId":"6350006387763312","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Golf Operations Team Member - Talent Pool","content":"Brocket Hall is searching for dedicated Golf Operations Team Members to join our esteemed golf operations team at one of the UK's premier golf estates. With two championship courses both rated with the UK's Top 100 parkland golf courses —The Melbourne and The Palmerston—alongside our exceptional facilities, we take pride in providing an outstanding experience for our members and guests. As a Golf Operations Team Member you will be play an integral part in the smooth operation of the golf experience, ensuring that all aspects of the guest journey are seamless and fully enjoyable.\r\n\r\nResponsibilities\r\n Assist in the day-to-day operations of the golf course, including coordinating tee times and managing the booking system.\r\n Provide a welcoming and friendly environment for members and guests, addressing any inquiries or concerns promptly.\r\n Ensure the golf shop is well-stocked and organized, including managing merchandise displays and inventory.\r\n Support the maintenance of the golf course and practice facilities, ensuring the highest standards of playability and presentation.\r\n Assist with the operations of member events and tournaments, ensuring a positive experience for participants.\r\n Work alongside the golf services team to provide a full range of customer support, including golf bag handling, check-ins, and course guidance such as 1st tee experience and course marshalling. \r\n Assist in the delivery of a world class golf academy including academy events, coaching sessions and corporate golf days. \r\n Participate in training sessions to enhance personal knowledge of the game of golf, product offerings, and service excellence.\r\n Help maintain cleanliness and organization of all areas within the golf operations, including locker rooms and outside service areas.\r\n Requirements\r\n Previous experience in a customer service or golf-related role is preferred but not mandatory.\r\n A genuine interest in golf and hospitality, with a willingness to learn and grow in the role.\r\n Excellent communication and interpersonal skills, with a positive and outgoing personality.\r\n Ability to work as part of a team, as well as independently, to ensure shifts run smoothly.\r\n Flexibility to work various shifts, including weekends and holidays, as required by the golf operations schedule.\r\n Strong organizational skills with the ability to manage time effectively and prioritize tasks.\r\n Basic knowledge of golf etiquette is a plus.\r\n Must be physically fit and able to perform manual handling tasks as needed.\r\n Benefits\r\n Pension Plans\r\n Life Insurance\r\n Certified Training & Development\r\n Strong career progression\r\n Enrolment in Brocket Hall staff benefits program\r\n Complimentary use of golf and leisure facilities\r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756817401000","seoName":"golf-operations-team-member-talent-pool","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-england/cate-customer-service-call-centre/golf-operations-team-member-talent-pool-6350006387763312/","localIds":"193","cateId":null,"tid":null,"logParams":{"tid":"ed1fd676-6629-49ec-b12a-be095d66168f","sid":"7b326bd1-9d74-4419-b7bd-a96ff06e5a04"},"attrParams":{"summary":null,"highLight":["Support golf course operations","Provide excellent guest service","Assist with events and tournaments"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Hatfield,England","unit":null}]},"addDate":1756094249044,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Bristol, UK","infoId":"6339329349785912","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Grade 3 Domestic Service Electrician (Founder)","content":"Job Post: Domestic Service Electrician (Founder, Grade 3)\r\nLocation: Bristol, Bath South Wales, Gloucester, Swindon \r\nEmployment Type: Full Time Employment\r\n\r\nAbout Us:\r\nAt MJP Electrical, our vision is to revolutionise our industry by providing world class client satisfaction whilst creating the best possible working environment for our team.\r\n\r\nPosition Overview:\r\nWe are looking to expand our team with skilled electricians for direct employment who have experience in domestic services. Join us to deliver top-quality electrical core services, including EICRs, EICR remedial works, emergency callouts, quick fixes, EV charging unit installations, consumer unit upgrades, re-wires, and quoting for works. This is an excellent chance to join a rapidly growing company that is making a significant impact. \r\n\r\nWe are on the lookout for talented individuals who are motivated to elevate their careers by becoming part of our fast and dynamic organisation. Join us and seize the potential for rapid advancement while playing a key role in delivering the outstanding service our clients depend on. \r\n\r\nKey Responsibilities:\r\n Execute our systems and processes to over achieve our clients expectations \r\n Collaborate with our team to ensure optimal delivery of our services.\r\n Communicate effectively with customer support and our operations team. \r\n Maintain high standards of workmanship and professionalism whilst maintaining our excellent reputation.\r\n Provide feedback on with our leadership team on improvements of efficiency and all our core values.\r\n \r\nApply below and one of our team will reach out to you with next steps.\r\nJob Types: Full-time\r\nPay: £30,000 - £40,000 per year\r\nExpected hours: Full time (40 hours a week) Optional overtime available. Out of hours callout non mandatory and optional.\r\n\r\n\r\nRequirements\r\n\r\n\r\nQualifications:\r\n Level 3 Award in Electrical Installations (18th Edition)\r\n C&G 2391 Inspection & Testing or 2394/5\r\n C&G 236 Part 1 & 2 or equivalent\r\n EV Charging 2921 - 2931 (preferred)\r\n NICEIC approved or equivalent (preferred)\r\n NAPIT accreditation (preferred)\r\n Solar 2399 -11 (preferred)\r\n \r\nExperience & Knowledge:\r\n 5+ years as a qualified electrician\r\n EICR Assessments\r\n Fault finding\r\n Consumer unit upgrades\r\n House rewiring\r\n 3 phase light commercial (preferred)\r\n EV charging point installations (preferred)\r\n Solar (preferred)\r\n Testing\r\n Quoting\r\n Customer Service.\r\n Job management systems.\r\n Certification software (Icertify)\r\n Mentoring apprentices and newly qualified electricians.\r\n Experience in a domestic services environment\r\n Proven experience of supporting, motivating, and developing apprentices\r\n Experience in the service industry\r\n \r\nSkills & Abilities:\r\n Proven ability to communicate confidently and effectively with a wide range of stakeholders\r\n Ability to build and support positive working relationships\r\n Proven problem-solving skills for electrical issues\r\n Confident IT skills, including use of Apple iPad and iPhone\r\n Excellent organisational skills\r\n Ability to follow policy and procedure\r\n \r\nPersonal Attributes:\r\n Enthusiastic and adaptable, dedicated to providing exceptional service\r\n Exhibit integrity when addressing sensitive matters\r\n Show respect for clients' properties\r\n Efficiently complete tasks with meticulous attention to detail\r\n Punctual and effective in managing time\r\n Well-organised\r\n Dependable and aligned with core values and high work standards\r\n Possess a positive attitude and a readiness to foster a collaborative team environment\r\n Passionate about personal and professional development\r\n Take pride in personal appearance\r\n Eager to train and mentor junior electricians\r\n \r\nOther:\r\n Clean UK driving licence\r\n DBS clearance \r\n \r\n\r\nBenefits\r\nCompany van\r\n Company credit card\r\n Company events\r\n Goal setting\r\n Performance reviews\r\n Company pension\r\n Financial planning services\r\n Gym membership\r\n On-site parking\r\n Private medical insurance\r\n Overtime at 3/4 time standard rate\r\n Company Uniform\r\n Training and support\r\n ","price":"£30,000-40,000/year","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756816948000","seoName":"grade-3-domestic-service-electrician-founder","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-england/cate-customer-service-call-centre/grade-3-domestic-service-electrician-founder-6339329349785912/","localIds":"144","cateId":null,"tid":null,"logParams":{"tid":"5881e8b9-5456-44ef-8bb5-ee94c296b24f","sid":"7b326bd1-9d74-4419-b7bd-a96ff06e5a04"},"attrParams":{"summary":null,"highLight":["Domestic Service Electrician role","Competitive salary £30k-£40k","Company van and pension benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bristol,England","unit":null}]},"addDate":1755260105451,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Welwyn Garden City, UK","infoId":"6339328618931312","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Chef de Partie","content":"Brocket Hall is seeking an experienced Chef de Partie to join our culinary team at one of the UK’s most prestigious estates. As a Chef de Partie, you will play a crucial role in maintaining high standards of food preparation and presentation across our diverse dining offerings, which include fine dining, casual venues, and event catering. In this position, you will work under the guidance of the Head Chef while leading a section of the kitchen, ensuring that every dish meets our quality standards and showcases the finest ingredients.\r\nYour culinary creativity, leadership skills, and passion for delivering exceptional food experiences will be key in contributing to the reputation of Brocket Hall. If you're ready to take the next step in your culinary career within a renowned establishment, we invite you to apply!\r\n\r\nResponsibilities\r\n Prepare, cook, and present high-quality dishes in your designated section of the kitchen.\r\n Manage and mentor junior kitchen staff, helping to develop their skills and knowledge.\r\n Ensure all food is prepared in accordance with health regulations and safety standards.\r\n Maintain cleanliness and organization within your work area, adhering to hygiene standards.\r\n Assist with menu planning and the creation of new dishes alongside the Head Chef.\r\n Monitor stock levels and assist with inventory management and ordering of supplies.\r\n Collaborate with kitchen team members to ensure smooth operation during service.\r\n Participate in training sessions and skill development to enhance culinary techniques.\r\n Contribute to maintaining positive team morale and a collaborative kitchen environment.\r\n Be flexible to work across different sections of the kitchen as needed.\r\n Requirements\r\n Previous experience as a Chef de Partie or within a similar role in a fine dining or high-volume kitchen environment is essential.\r\n Relevant culinary qualifications or apprenticeships are highly regarded.\r\n Proficient in various cooking techniques, with a focus on presentation and flavor.\r\n Strong leadership and mentoring abilities to guide junior staff effectively.\r\n Excellent communication and teamwork skills.\r\n Ability to work under pressure in a fast-paced setting while maintaining attention to detail.\r\n Knowledge of food safety and hygiene best practices.\r\n Flexibility in working hours, including evenings, weekends, and holidays as required.\r\n A passion for quality ingredients and culinary excellence.\r\n Benefits\r\n Pension Plans\r\n Life Insurance\r\n Certified Training & Development\r\n Strong career progression\r\n Enrolment in Brocket Hall staff benefits program\r\n Complimentary use of golf and leisure facilities\r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756816800000","seoName":"chef-de-partie","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-england/cate-customer-service-call-centre/chef-de-partie-6339328618931312/","localIds":"1","cateId":null,"tid":null,"logParams":{"tid":"173fb4a7-5c09-4664-9acb-329c0f17c8a6","sid":"7b326bd1-9d74-4419-b7bd-a96ff06e5a04"},"attrParams":{"summary":null,"highLight":["Lead kitchen section at prestigious estate","Mentor junior staff and maintain hygiene standards","Opportunities for career progression"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"England","unit":null}]},"addDate":1755260048353,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Bristol, UK","infoId":"6359254819981112","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Electrical Services Partner","content":"Job Post: Electrical Services Partner\r\nLocation: Bristol and South Wales\r\nEmployment Type: Sub-Contracting, Price Per Point, Partner scheme\r\n\r\nAbout Us:\r\nAt MJP Electrical, our vision is to revolutionise our industry by providing world class client satisfaction whilst creating the best possible working environment for our team.\r\n\r\nPosition Overview:\r\nWe are seeking domestic service experienced subcontractors to partner with us for our electrical core services, including, EICRs, EICR remedial works, Emergency callouts, quick fix's, EV charging unit installations, consumer unit upgrades, re-wires and quoting for works. \r\n\r\nThis is an excellent opportunity for self-employed electricians to utilise a professional vehicle while collaborating with a reputable company and providing the outstanding service our clients expect. If you are seeking unlimited earning potential within a streamlined framework that allows you to focus on your core competencies, then this role is perfect for you.\r\n\r\nKey Responsibilities:\r\n Execute our systems and processes to over achieve our clients expectations \r\n Collaborate with our team to ensure optimal delivery of our services.\r\n Communicate effectively with customer support and our operations team. \r\n Maintain high standards of workmanship and professionalism whilst maintaining our excellent reputation.\r\n Provide feedback on with our leadership team on improvements of efficiency and all our core values.\r\n \r\nApply below and one of our team will reach out to you with next steps.\r\nJob Types: Full-time\r\nPay: £50,000 - £72,000.00 per year\r\nExpected hours: Flexible however full commitment is necessary to benefit from our amazing pay profiles. Out of hours callout non mandatory and optional.\r\n\r\n\r\nSchedule:\r\nFlexible working pattern \r\nRequirements\r\nQualifications:\r\n Level 3 Award in Electrical Installations (18th Edition)\r\n C&G 2391 Inspection & Testing or 2394/5\r\n C&G 236 Part 1 & 2 or equivalent\r\n EV Charging 2921 - 2931 (preferred)\r\n NICEIC approved or equivalent (preferred)\r\n NAPIT accreditation (preferred)\r\n Solar 2399 -11 (preferred)\r\n \r\nExperience & Knowledge:\r\n 5+ years as a qualified electrician\r\n EICR Assessments\r\n Fault finding\r\n Consumer unit upgrades\r\n House rewiring\r\n 3 phase light commercial (preferred)\r\n EV charging point installations (preferred)\r\n Solar (preferred)\r\n Testing\r\n Quoting\r\n Customer Service.\r\n Job management systems.\r\n Certification software (Icertify)\r\n Mentoring apprentices and newly qualified electricians.\r\n Experience in a domestic services environment\r\n Proven experience of supporting, motivating, and developing apprentices\r\n Experience in the service industry\r\n \r\nSkills & Abilities:\r\n Proven ability to communicate confidently and effectively with a wide range of stakeholders\r\n Ability to build and support positive working relationships\r\n Proven problem-solving skills for electrical issues\r\n Confident IT skills, including use of Apple iPad and iPhone\r\n Excellent organisational skills\r\n Ability to follow policy and procedure\r\n \r\nPersonal Attributes:\r\n Enthusiastic and adaptable, dedicated to providing exceptional service\r\n Exhibit integrity when addressing sensitive matters\r\n Show respect for clients' properties\r\n Efficiently complete tasks with meticulous attention to detail\r\n Punctual and effective in managing time\r\n Well-organised\r\n Dependable and aligned with core values and high work standards\r\n Possess a positive attitude and a readiness to foster a collaborative team environment\r\n Passionate about personal and professional development\r\n Take pride in personal appearance\r\n Eager to train and mentor junior electricians\r\n \r\nOther:\r\n Clean UK driving licence\r\n Public Liability Insurance\r\n DBS clearance \r\n Benefits\r\n Company van and assets if required. \r\n Overtime available\r\n Goal setting.\r\n Performance reviews. \r\n Upsell and new client commission pay\r\n Predictable earning potential\r\n Team environment \r\n Flexible working pattern. \r\n Operational support. \r\n Technical support. \r\n Company Uniform. \r\n Training and support. \r\n Potential progression to direct employment.\r\n ","price":"£50,000-72,000/year","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756816782000","seoName":"electrical-services-partner","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-england/cate-customer-service-call-centre/electrical-services-partner-6359254819981112/","localIds":"144","cateId":null,"tid":null,"logParams":{"tid":"7864fe2c-b2cc-4a82-840e-7b3a88222f83","sid":"7b326bd1-9d74-4419-b7bd-a96ff06e5a04"},"attrParams":{"summary":null,"highLight":["Partner with MJP Electrical for electrical services","Flexible working pattern with overtime opportunities","Company van and operational support provided"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bristol,England","unit":null}]},"addDate":1756816782810,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Havant PO9, UK","infoId":"6339327779187512","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Customer Experience Co-ordinator","content":"We are seeking a proactive and highly organised Customer Experience Co-ordinator to join a dynamic team. In this key role, you will manage customer enquiries and support requests with professionalism, efficiency, and attention to detail.\r\nAs a pivotal link between customers and internal teams, particularly sales, you will take ownership of resolving issues, streamlining processes, and ensuring exceptional customer satisfaction. If you thrive in a fast-paced environment and are passionate about delivering high standards of service, this role is for you.\r\nKey Responsibilities\r\n Handle a variety of customer service and administrative tasks, resolving enquiries with accuracy and efficiency. \r\n Serve as the primary liaison between customers and the sales team, ensuring seamless communication and support. \r\n Identify and address process improvements, proactively solving problems and anticipating challenges. \r\n Take full ownership of customer issues, managing them from start to resolution with minimal supervision. \r\n Make timely and well-informed decisions to meet deadlines consistently. \r\n Maintain detailed and accurate records of customer interactions and support activities. \r\n Represent the company professionally, demonstrating a commitment to service excellence and continuous improvement.\r\n Requirements\r\n Strong accountability and the ability to own outcomes from start to finish. \r\n Exceptional problem-solving and decision-making skills with a structured approach. \r\n High attention to detail and a commitment to thoroughly following procedures. \r\n Ability to thrive in a fast-paced environment while maintaining professionalism. \r\n Excellent verbal and written communication skills, always prioritising the customer experience. \r\n Highly organised with the capability to manage multiple priorities effectively. \r\n Self-motivated, proactive, and dedicated to exceeding expectations. \r\n Experience and Qualifications\r\n Educated to A-Level standard or equivalent. \r\n Previous experience in customer service, sales support, or administrative coordination. \r\n Proficiency in Microsoft Office, particularly Excel, and experience using CRM systems. \r\n Demonstrated ability to manage complex customer interactions and collaborate across teams. \r\n Our Values\r\n The ideal Customer Experience Co-ordinator will exemplify our core values:\r\n A Fire Within – Passionate, energetic, and committed to delivering excellence. \r\n Deliberately Urgent – Purposeful and efficient, always ahead of deadlines. \r\n Refreshingly Human – Approachable and emotionally intelligent, fostering collaboration. \r\n Extreme Ownership – Accountable, solution-driven, and always improving. \r\n We Think Big! – Creative and innovative, always exceeding expectations.\r\n Benefits\r\nSalary- £27,000- £30,000 basic plus Company wide bonus scheme\r\nMonday- Friday 9am-5pm \r\nFree Parking \r\nFully stocked Kitchen with free food and drinks \r\nProsecco Fridays \r\nCompany rewards and recognitions \r\n\r\n","price":"£27,000-30,000/year","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756816635000","seoName":"customer-experience-co-ordinator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-england/cate-customer-service-call-centre/customer-experience-co-ordinator-6339327779187512/","localIds":"343","cateId":null,"tid":null,"logParams":{"tid":"41bb4fbd-b327-4c1c-809a-5338bad20847","sid":"7b326bd1-9d74-4419-b7bd-a96ff06e5a04"},"attrParams":{"summary":null,"highLight":["Manage customer enquiries and support requests","Liaise between customers and sales team","£27,000-£30,000 salary plus bonuses"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Havant,England","unit":null}]},"addDate":1755259982748,"categoryName":"Customer Service - 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Customer Service - Call Centre in England
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Customer Service - Call Centre
England
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Location:England
Category:Customer Service - Call Centre
Front of House Team Member - Hospitality Talent Pool63393316812035120
Workable
Front of House Team Member - Hospitality Talent Pool
Brocket Hall is seeking enthusiastic Front of House Team Members to join our exceptional hospitality team at one of Britain's most stunning stately homes. Nestled in a picturesque setting, our estate offers a variety of dining options and event spaces that cater to weddings, business meetings, and golfing weekends. The Front of House Team Member will play a pivotal role in delivering top-notch customer service, creating memorable experiences for all our guests. If you have a passion for hospitality, enjoy working in a dynamic environment, and thrive in providing outstanding service, we would love to welcome you to our team! Responsibilities Provide a warm and welcoming atmosphere for our guests, ensuring that they feel valued and well taken care of. Take and process customer orders efficiently and accurately, ensuring all details are confirmed. Serve food and beverages to guests, adhering to the highest standards of service. Collaborate with kitchen staff to ensure timely and accurate order fulfilment. Work positively within a team environment to deliver all events across the estate. Maintain cleanliness and organization of the dining areas, including tables, floors, and service stations. Assist with setting up and clearing tables for events, ensuring all equipment is handled with care. Handle guest inquiries and resolve any issues promptly and professionally. Contribute to a positive team atmosphere by supporting colleagues and embracing a collaborative work environment. Participate in work activities across the estate including Auberge du Lac, Brocket Hall, Melbourne & Palmerston Clubhouses and on course catering services including the half way huts and mobile F&B golf cart. Requirements Previous experience in a hospitality or customer service role is preferred but not essential. Excellent communication and interpersonal skills, with a friendly and approachable demeaner. Strong attention to detail and a passion for providing exceptional service. Ability to work effectively in a fast-paced environment, handling multiple tasks simultaneously. Flexibility to work evenings, weekends, and holidays as required by the business. Must be a team player, willing to assist colleagues wherever possible. Have a "Can Do" attitude with a strong work ethic and passion for quality. Basic knowledge of food safety and hygiene practices is a plus. Benefits Pension Plans Life Insurance Certified Training & Development Strong career progression Enrolment in Brocket Hall staff benefits program Complimentary use of golf and leisure facilities
Hatfield, UK
Negotiable Salary
Hyde Park Winter Wonderland Staff 25/2663580286316289121
Workable
Hyde Park Winter Wonderland Staff 25/26
Be part of London’s most spectacular and iconic home of winter fun and help us create a world of joy and excitement for everyone this festive season. Celebrating a long-standing London tradition and partnership with the Royal Parks, Winter Wonderland is returning to Hyde Park this year from 13th November, 2025 to 1st January, 2026. For us, it’s all about working together and we are looking to hire collaborative team members across our different functional areas who are passionate about delivering a magical experience to our guests, helping them to create memories that will last throughout the year. We are currently hiring for the following roles: BOX OFFICE STAFF BAR STAFF BAR SUPERVISORS BAR MANAGERS BAR ICE STAFF ICE MARSHALS ICE RINK ASSISTANTS ICE SLIDE ASSISTANTS MAGICAL ICE KINGDOM HOSTS CUSTOMER SERVICE ASSISTANTS Requirements Candidates must be able to work at least 35 hours per week to include some availability over weekends, be over the age of 18 and eligible to work in the UK. Preference will be given to candidates who can demonstrate exceptional customer service skills and a real desire to make Winter Wonderland the very best it can be. To qualify as an Ice Marshal you will need to be a competent skater to assist guests with their safety and enjoyment. You will also need to own your own ice skates. Benefits We offer a competitive rate of pay, staff discounts and incentive schemes and a fun, festive atmosphere. As an event we celebrate inclusivity and accessibility and we want to reflect this in our workforce too. We aim to create a diverse and supportive environment where everyone can thrive regardless of their age, race, gender, disability or sexual orientation.
London, UK
Negotiable Salary
Warehouse Administrator & Customer Service Agent63500069789313122
Workable
Warehouse Administrator & Customer Service Agent
Zendbox, a leader in eCommerce fulfilment, is seeking enthusiastic and dedicated Warehouse based Administrator and Customer Service Agent who will provide exceptional support to our clients. Our mission is to enhance the customer journey by delivering top-notch service while maintaining the highest standards of operational excellence. Key Responsibilities: Act as the first point of contact for customers, resolving inquiries and issues via email, phone, and chat. Provide timely and accurate information regarding order processing, shipping, and product availability. Collaborate with internal teams to address customer concerns and escalate issues as necessary. Document customer interactions and update records to ensure accurate tracking of inquiries. Complete stock investigations and investigate warehouse errors, identifying corrective actions where appropriate. Requirements What you’ll bring: A proactive, can-do attitude with a strong customer-first mindset Good IT skills, including Microsoft Word and Excel Excellent attention to detail Previous warehouse experience Experience with warehouse management systems (preferred but not essential) Strong communication skills with the ability to respond to customer queries promptly and professionally A solid work ethic, high reliability, and a consistent focus on accuracy Benefits What We Offer: A dynamic, fast-paced work environment Opportunities for training and professional development Competitive salary and benefits package A supportive team culture that values your contributions
Paddock Wood, Tonbridge TN12, UK
Negotiable Salary
Customer Service Agent63393302638081123
Workable
Customer Service Agent
Location: Liverpool Airport Shift Pattern: 4 on 2 off, 25 hours per week Rate of pay: £12.21 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! Purpose: To assist passengers requiring special assistance throughout their airport journey. Key Responsibilities: · Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate. · Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points. · Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs. · Greet passengers, always ask what assistance is required, explain the process to the passenger and prepare them for airport procedures. · Assist passengers that are transferring flights · Communicate to the control and supervisor team recording any additional passengers. · During delays or disruption liaise with the control and supervisor team along with airline and handling agents to ensure that passengers are kept up to date. · Use equipment safely and professionally. · Provide manual lifting assistance as required. · Record progress of the passenger using the Personal Digital Assistant issued. · Be responsible for all Company equipment issued to you on a daily basis · Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers). · Provide legendary service to all passengers · Wear uniform correctly · Follow correct sign in/out process Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base. Required Experience for the Customer Service Agent role: · Previous experience of primarily working within Customer Services ideally in a customer facing role · The ideal candidate will have excellent communication skills · Must have the right to work in the UK · Must pass a DBS check · Must be able to provide 5 years reference information · Must be over 18 years of age Desirable Skills for the Customer Service Agent role: · Excellent communication & interpersonal skills · Flexibility · Innovative · Achievement orientated · Energy/Drive · Courteous · Patient and understanding · Security Aware Benefits We’re proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our  About ABM: ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Speke, Liverpool, UK
£12/hour
Customer Success Manager (SaaS)63580285558785124
Workable
Customer Success Manager (SaaS)
Freight forwarding is a $200B+ industry you might not know about, but it’s the backbone of the global economy, ensuring goods move seamlessly around the world. Freight forwarders—like DHL, FedEx, and UPS—act as “travel agents” for goods, managing the complex operations that keep supply chains running. Surprisingly, this critical industry remains largely untouched by modern software, with many processes still managed manually or through outdated systems. The eco-system is so fragile that one missed email can disrupt an entire shipment, leading to delays, poor service, and financial losses. At Raft, we’re building an AI platform to automate freight operations. From auditing invoices and preparing customs filings to syncing information across systems, we empower operators to work more efficiently and accurately. The impact? Faster service, fewer errors, and more time for businesses to focus on growth and customer service. We’re fortunate to have the support of top investors who are just as passionate as we do about transforming the industry, including Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam), and Dynamo Ventures (Sennder, Stord, Gatik).  As a Customer Success Manager, you'll own and manage a portfolio of customers, helping them maximise value from the platform. Want a glimpse into how Raft's Customer Success team drives innovation for freight forwarders? Our Enterprise CS Manager, Adele Miftari, shares key insights in her must-read blog: What Freight Forwarders Need to Know to Succeed with AI Partnerships. Day-to-day you will: Own and manage the entire customer lifecycle for your portfolio of customers. Your customers will comprise of mid-market and enterprise Freight Forwarders. Be the Expert, and earn the Trusted Advisor status with your customers Build, nurture & own relationships with key stakeholders Build and execute Success Plans for your customers, helping them maximise value from the platform Drive product adoption and customer advocacy Organise and lead regular business reviews Coordinate cross-functionally with other teams to help drive the right outcomes for the customer Be the Voice of the Customer We specifically want someone who has: Experience in the Freight Forwarding / Supply Chain industry Customer Success Management experience in a SaaS environment Comfortable with the use of technology Great people skills and at ease communicating with stakeholders from all levels of an organisation. Sound business judgment and decision-making abilities The mindset of continuous improvement with a desire and drive to own, manage and develop new or existing processes Excellent written and verbal communication to stakeholders Apply because you want to... Have the opportunity to work in a global market and compete with best in class companies that are on the front line of innovation Work in a modern Product-led company Get exposure to working with stakeholders on a global level across different industries Work in a tech, fast-paced and challenging environment that provides opportunities for professional and personal growth Work in a multicultural environment Requirements
London, UK
Negotiable Salary
Part Time Sales Assistant | Register your interest63393297941379125
Workable
Part Time Sales Assistant | Register your interest
Sewell Sales Assistant’s at our sites deliver world class service to our customers. Working on the till, looking after the forecourt and store, stocking shelves and cleaning is all part of a Sewell retail job. We’re looking for energetic people to meet and greet our customers and make sure that we deliver on their expectations on a daily basis as a local convenience and petrol retailer. What you'll be doing: Providing world-class customer service Monitoring the store and forecourt Authorising fuel pumps and serving customers Handling cash Assisting with stock, such as deliveries, re-stocking shelves, rotating stock, date checking Providing advice to customers on shop products, services and offers Keeping the whole site looking clean and tidy at all times Be aware of security within the store and on the forecourt Providing support and cover for holidays and sickness when required Regular training to support your role development Requirements Who you'll be: Great with people and a team player Passionate about customer service Flexible and keen to support the team when needed - including the odd bit of holiday & absence cover ‘Hands on’ and can use their own initiative Positive, approachable, and professional Friendly and engaging A team player who can also work independently Keen to learn more and develop further skills Benefits What you can get: Up to £12.50 per hour, paid weekly Up to £500 bonus opportunity per yearly 10% in-store discount Access to thousands of big brand retail discounts (including cinema tickets, groceries, travel, day trips and many more). Free emotional, practical & financial support through GroceryAid Length of service, big birthday & milestone celebrations Five paid volunteering days per year Plus many more
Hull, UK
£12/hour
Retail Associates (Freelance - As required)63580284873089126
Workable
Retail Associates (Freelance - As required)
We are a small business with a big mission - and we'd be thrilled to have you join us! Successful applicants will be contacted mid-Feb 2025 for interviews. (Excited to speak soon!) Ideal Start Date: We will be at variety of fairs and popups from April onwards. - - - - - who? Grounded 1002 is dedicated to helping individuals become the best version of themselves. With a strong online presence and highly sought-after in-person experiences, we are seeking passionate individuals to contribute to our ongoing success and growth. Our temporary retail popups serve as a physical extension of our mission. We are currently looking for Retail Associates to join us on a project basis to assist at pop-up stores, exhibitions, concerts, and festivals. what? You will have the opportunity to engage with customers in-person, whether it be through workshops, concerts, lectures, retreats, or pop-up stores and exhibitions. Your extensive knowledge and passion for our products and services will be crucial in helping customers on their wellness journey and ensuring they find the perfect solutions for their needs. With our focus on educational content, experiences, and luxury wellbeing products, our aim is to inspire individuals to embrace curiosity and improve their overall well-being. If you enjoy connecting with people, have a keen interest in wellness, and thrive in a dynamic and customer-centric environment, then this is the perfect opportunity for you to contribute to our mission. where and when? The first event will take place at Kensington Olympia from May 24th - May 27th at the Mind Body Spirit Festival. After that, plan to showcase in various environments across London ranging from one-day to one-week events. We are flexible with the days and hours - our main goal is to have passionate, smart, and caring individuals work with us. how? As a Retail Associate, you will play a vital role in promoting an #intuitivelifestyle. We pay hourly for any events, gigs, festivals, or exhibitions you join us at. Responsibilities In this role, you will collaborate with the CEO, our Sales Advisor, and other freelancers to: Provide exceptional customer service to all customers, delivering a personalised and memorable shopping experience Educate customers about our luxury wellbeing products, including their features, benefits, and proper usage Assist customers in selecting the right products based on their needs and preferences Maintain a clean and organised retail store environment to create an inviting atmosphere for customers Process sales transactions accurately and efficiently, including handling cash, credit card transactions, and discounts Maintain an organised and appealing store display, ensuring products are accurately priced and stocked Generate leads and build relationships with potential customers, promoting the Grounded 1002 brand Conduct product demonstrations and educate customers about the benefits of our products Keep track of FAQs, feedback, and customer insights to help us improve After the retail events, collaborate with the CEO, Sales Advisor, and freelancers to develop and implement sales strategies and initiatives Stay up-to-date with current industry trends, product knowledge, and competitor offerings to provide accurate information and recommendations to customers Come join us on our journey to empower individuals to live their best lives and experience the transformative power of an intuitive lifestyle. Requirements High school diploma or equivalent 1+ year of retail sales experience, preferably in the health, wellness, or hospitality industry Strong communication and interpersonal skills Passion for health, wellness, and providing exceptional customer service High level of professionalism with colleagues and customers Ability to work in a fast-paced environment and multitask effectively Detail-oriented with excellent organisational skills Proficient in using point-of-sale systems and handling cash transactions Flexibility to work a flexible schedule, including evenings, weekends, and holidays Must be okay standing for 7+ hours Must be okay lifting products, cleaning, setting up retail displays Experience in visual merchandising is a plus Knowing languages in addition to English is a plus Benefits An opportunity for personal growth through participating in a variety of projects Free Grounded 1002 products Learn about best practices in wellness At Grounded 1002, we are dedicated to creating a positive and inclusive work environment where everyone is valued and celebrated We will provide ongoing training about our business and development opportunities to help you enhance your skills and foster personal growth with each project you join us for Succession planning: The successful candidate will have the opportunity to develop their part-time within Grounded 1002, either taking ownership of a specific function OR we encourage dialogue to help you fulfil your future goals, even if they are not with Grounded 1002.
Hammersmith, London, UK
Negotiable Salary
Senior Business Development Manager63393296546179127
Workable
Senior Business Development Manager
Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries.  We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios.  Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry.  Join us in our mission to build engaging player communities and offer outstanding experiences! 🎮🔥 Role overview We are seeking experienced Business Development Managers to lead sales efforts for our technology led player engagement services in 2025. Ideal candidates will have a background in SaaS or software platform sales, preferably within the video games industry. Operating fully remotely preferably from within Europe, you will be a key player in our player engagement solutions team, driving strategic sales initiatives and cultivating strong client relationships. Your expertise will be essential in expanding our service offerings and fostering long-term business growth. Take the next step in your sales career and lead the way in gaming innovation with Keywords Studios’ team! 🚀🔥 The position is open for various locations across Europe, including Poland, Romania, Spain, and the UK. Requirements What are we looking for? Our Business Development Manager has a knack for the following skills: Leadership Design and implement advanced sales strategies tailored to prospective clients, driving growth and market expansion by identifying key industry trends and opportunities. Support portfolio directors and delivery teams in high-level account management, ensuring long-term client success through strategic oversight and engagement. Deliver exceptional client support by proactively managing expectations alongside the player engagement solutions team and portfolio directors, ensuring seamless service delivery. Communication Represent Keywords at key industry trade conferences, providing strategic insights and expert support at exhibition stands to drive business visibility and engagement. Collaborate with operations experts, solutions experts, and the marketing team to strategically identify and target high-potential clients for Keywords' player engagement services, fostering strong internal and external relationships. Business Expertly manage opportunities throughout the sales lifecycle, from lead qualification to deal closure, ensuring smooth transitions and long-term client satisfaction. Contribute to strategic customer review meetings, working closely with portfolio directors to strengthen partnerships, identify upselling opportunities, and ensure continued business growth. Analytics Adhere to the company's advanced sales methodology, producing insightful reports and tracking key performance metrics to refine sales strategies and improve decision-making. Partner with player engagement solutions architects and marketing teams to qualify leads, ensuring data-driven alignment with business goals and maximizing conversion rates. You'd be a great fit for this role if you have: Proven experience in selling player (customer) support services, community management, player (customer) safety, and the underlying technology platforms that support these services—preferably within the gaming industry or closely related sectors. While experience in any of these areas is valuable, priority will be given to candidates with industry expertise and a track record of selling the full suite of services. Demonstrated success in managing commercial client relationships, fostering long-term partnerships, and driving revenue growth. Strong expertise in ticketing CRM systems, player (customer) support technologies, and automation solutions—with a deep understanding of how they enhance operational efficiency and player experience. Collaborative mindset with the ability to work cross-functionally with central teams, contributing to divisional growth and strategic alignment. Experience working alongside solutions architecture teams and effectively representing a comprehensive suite of services to clients. Benefits What do we offer? Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees. Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move! #imaginemore ____________________________________________________________________________ Role Information: EN Studio: Keywords Studios Location: Europe Area of Work: Player Engagement Service: Engage Employment Type: Permanent Working Pattern: Full Time, Remote
England, UK
Negotiable Salary
Events Manager63500064096129128
Workable
Events Manager
Brocket Hall is seeking a dedicated and dynamic Events Manager to join our talented team at one of the UK’s most prestigious estate venues. This role offers the opportunity to lead and oversee a diverse range of events, from weddings and corporate functions to golf tournaments and private dining experiences. As the Events Manager, you will be responsible for curating exceptional experiences for our guests, ensuring that each event reflects the elegance and grandeur of Brocket Hall. Your role will involve working closely with clients to understand their vision, coordinating all operational aspects, and managing a team to ensure flawless execution. If you have a passion for event planning, a keen eye for detail, and exceptional organizational skills, we invite you to apply and help create unforgettable memories for our guests. Responsibilities Plan, coordinate, and execute a wide range of events, ensuring that all details are handled meticulously. Take ownership in delivering all internal Brocket Hall events to an exceptionally high standard, on time and on budget Serve as the primary point of contact for clients, managing their requirements and expectations throughout the event planning process using the approved work flows Collaborate with the culinary team to design customized menus that align with event themes. Manage and supervise event staff, providing training and guidance to ensure exceptional service during events. Accountability on rota management ensuring all staff schedules are set within company budgets and parameters Be a proactive member of the hospitality team fulfilling FOH shifts as per the needs of the business Attend external marketing events, career fairs and exhibitions to represent Brocket Hall. Develop and maintain strong relationships with vendors, suppliers, and other partners to ensure seamless event delivery. Monitor budgets and manage expenses to achieve profitability targets while delivering high-quality experiences. Conduct post-event evaluations to gather feedback, assess successes, and identify areas for improvement. Stay up to date with industry trends to continuously enhance event offering and guest experiences. Work collaboratively with the marketing team to promote events and drive engagement. Requirements Proven experience as an Events Manager or similar role within the hospitality or events industry. Strong organizational and project management skills, with the ability to multitask and prioritize effectively. Exceptional customer service and communication skills, capable of building rapport with clients and team members. Problem-solving mindset with a proactive approach to overcoming challenges. Strong understanding of fine dining and casual dining to compliment a wide range of event knowledge across all event functionalities. Demonstrated ability to work under pressure and meet tight deadlines. Strong negotiation skills to secure favourable terms with vendors and suppliers. A creative mindset with a keen eye for detail and aesthetics. Flexibility to work evenings, weekends, and holidays as required by event schedules. Relevant qualifications in event management, hospitality, or a related field are advantageous. Benefits Pension Plans Life Assurance Working From Home Training & Development Accommodation provided for overnight events Enrolment in Brocket Hall staff benefits program Complimentary use of golf and leisure facilities Participation within team reward and recognition scheme (TipJar)
Hatfield, UK
Negotiable Salary
Golf Operations Team Member - Talent Pool63500063877633129
Workable
Golf Operations Team Member - Talent Pool
Brocket Hall is searching for dedicated Golf Operations Team Members to join our esteemed golf operations team at one of the UK's premier golf estates. With two championship courses both rated with the UK's Top 100 parkland golf courses —The Melbourne and The Palmerston—alongside our exceptional facilities, we take pride in providing an outstanding experience for our members and guests. As a Golf Operations Team Member you will be play an integral part in the smooth operation of the golf experience, ensuring that all aspects of the guest journey are seamless and fully enjoyable. Responsibilities Assist in the day-to-day operations of the golf course, including coordinating tee times and managing the booking system. Provide a welcoming and friendly environment for members and guests, addressing any inquiries or concerns promptly. Ensure the golf shop is well-stocked and organized, including managing merchandise displays and inventory. Support the maintenance of the golf course and practice facilities, ensuring the highest standards of playability and presentation. Assist with the operations of member events and tournaments, ensuring a positive experience for participants. Work alongside the golf services team to provide a full range of customer support, including golf bag handling, check-ins, and course guidance such as 1st tee experience and course marshalling. Assist in the delivery of a world class golf academy including academy events, coaching sessions and corporate golf days. Participate in training sessions to enhance personal knowledge of the game of golf, product offerings, and service excellence. Help maintain cleanliness and organization of all areas within the golf operations, including locker rooms and outside service areas. Requirements Previous experience in a customer service or golf-related role is preferred but not mandatory. A genuine interest in golf and hospitality, with a willingness to learn and grow in the role. Excellent communication and interpersonal skills, with a positive and outgoing personality. Ability to work as part of a team, as well as independently, to ensure shifts run smoothly. Flexibility to work various shifts, including weekends and holidays, as required by the golf operations schedule. Strong organizational skills with the ability to manage time effectively and prioritize tasks. Basic knowledge of golf etiquette is a plus. Must be physically fit and able to perform manual handling tasks as needed. Benefits Pension Plans Life Insurance Certified Training & Development Strong career progression Enrolment in Brocket Hall staff benefits program Complimentary use of golf and leisure facilities
Hatfield, UK
Negotiable Salary
Grade 3 Domestic Service Electrician (Founder)633932934978591210
Workable
Grade 3 Domestic Service Electrician (Founder)
Job Post: Domestic Service Electrician (Founder, Grade 3) Location: Bristol, Bath South Wales, Gloucester, Swindon Employment Type: Full Time Employment About Us: At MJP Electrical, our vision is to revolutionise our industry by providing world class client satisfaction whilst creating the best possible working environment for our team. Position Overview: We are looking to expand our team with skilled electricians for direct employment who have experience in domestic services. Join us to deliver top-quality electrical core services, including EICRs, EICR remedial works, emergency callouts, quick fixes, EV charging unit installations, consumer unit upgrades, re-wires, and quoting for works. This is an excellent chance to join a rapidly growing company that is making a significant impact. We are on the lookout for talented individuals who are motivated to elevate their careers by becoming part of our fast and dynamic organisation. Join us and seize the potential for rapid advancement while playing a key role in delivering the outstanding service our clients depend on. Key Responsibilities: Execute our systems and processes to over achieve our clients expectations Collaborate with our team to ensure optimal delivery of our services. Communicate effectively with customer support and our operations team. Maintain high standards of workmanship and professionalism whilst maintaining our excellent reputation. Provide feedback on with our leadership team on improvements of efficiency and all our core values. Apply below and one of our team will reach out to you with next steps. Job Types: Full-time Pay: £30,000 - £40,000 per year Expected hours: Full time (40 hours a week) Optional overtime available. Out of hours callout non mandatory and optional. Requirements Qualifications: Level 3 Award in Electrical Installations (18th Edition) C&G 2391 Inspection & Testing or 2394/5 C&G 236 Part 1 & 2 or equivalent EV Charging 2921 - 2931 (preferred) NICEIC approved or equivalent (preferred) NAPIT accreditation (preferred) Solar 2399 -11 (preferred) Experience & Knowledge: 5+ years as a qualified electrician EICR Assessments Fault finding Consumer unit upgrades House rewiring 3 phase light commercial (preferred) EV charging point installations (preferred) Solar (preferred) Testing Quoting Customer Service. Job management systems. Certification software (Icertify) Mentoring apprentices and newly qualified electricians. Experience in a domestic services environment Proven experience of supporting, motivating, and developing apprentices Experience in the service industry Skills & Abilities: Proven ability to communicate confidently and effectively with a wide range of stakeholders Ability to build and support positive working relationships Proven problem-solving skills for electrical issues Confident IT skills, including use of Apple iPad and iPhone Excellent organisational skills Ability to follow policy and procedure Personal Attributes: Enthusiastic and adaptable, dedicated to providing exceptional service Exhibit integrity when addressing sensitive matters Show respect for clients' properties Efficiently complete tasks with meticulous attention to detail Punctual and effective in managing time Well-organised Dependable and aligned with core values and high work standards Possess a positive attitude and a readiness to foster a collaborative team environment Passionate about personal and professional development Take pride in personal appearance Eager to train and mentor junior electricians Other: Clean UK driving licence DBS clearance Benefits Company van Company credit card Company events Goal setting Performance reviews Company pension Financial planning services Gym membership On-site parking Private medical insurance Overtime at 3/4 time standard rate Company Uniform Training and support
Bristol, UK
£30,000-40,000/year
Chef de Partie633932861893131211
Workable
Chef de Partie
Brocket Hall is seeking an experienced Chef de Partie to join our culinary team at one of the UK’s most prestigious estates. As a Chef de Partie, you will play a crucial role in maintaining high standards of food preparation and presentation across our diverse dining offerings, which include fine dining, casual venues, and event catering. In this position, you will work under the guidance of the Head Chef while leading a section of the kitchen, ensuring that every dish meets our quality standards and showcases the finest ingredients. Your culinary creativity, leadership skills, and passion for delivering exceptional food experiences will be key in contributing to the reputation of Brocket Hall. If you're ready to take the next step in your culinary career within a renowned establishment, we invite you to apply! Responsibilities Prepare, cook, and present high-quality dishes in your designated section of the kitchen. Manage and mentor junior kitchen staff, helping to develop their skills and knowledge. Ensure all food is prepared in accordance with health regulations and safety standards. Maintain cleanliness and organization within your work area, adhering to hygiene standards. Assist with menu planning and the creation of new dishes alongside the Head Chef. Monitor stock levels and assist with inventory management and ordering of supplies. Collaborate with kitchen team members to ensure smooth operation during service. Participate in training sessions and skill development to enhance culinary techniques. Contribute to maintaining positive team morale and a collaborative kitchen environment. Be flexible to work across different sections of the kitchen as needed. Requirements Previous experience as a Chef de Partie or within a similar role in a fine dining or high-volume kitchen environment is essential. Relevant culinary qualifications or apprenticeships are highly regarded. Proficient in various cooking techniques, with a focus on presentation and flavor. Strong leadership and mentoring abilities to guide junior staff effectively. Excellent communication and teamwork skills. Ability to work under pressure in a fast-paced setting while maintaining attention to detail. Knowledge of food safety and hygiene best practices. Flexibility in working hours, including evenings, weekends, and holidays as required. A passion for quality ingredients and culinary excellence. Benefits Pension Plans Life Insurance Certified Training & Development Strong career progression Enrolment in Brocket Hall staff benefits program Complimentary use of golf and leisure facilities
Welwyn Garden City, UK
Negotiable Salary
Electrical Services Partner635925481998111212
Workable
Electrical Services Partner
Job Post: Electrical Services Partner Location: Bristol and South Wales Employment Type: Sub-Contracting, Price Per Point, Partner scheme About Us: At MJP Electrical, our vision is to revolutionise our industry by providing world class client satisfaction whilst creating the best possible working environment for our team. Position Overview: We are seeking domestic service experienced subcontractors to partner with us for our electrical core services, including, EICRs, EICR remedial works, Emergency callouts, quick fix's, EV charging unit installations, consumer unit upgrades, re-wires and quoting for works. This is an excellent opportunity for self-employed electricians to utilise a professional vehicle while collaborating with a reputable company and providing the outstanding service our clients expect. If you are seeking unlimited earning potential within a streamlined framework that allows you to focus on your core competencies, then this role is perfect for you. Key Responsibilities: Execute our systems and processes to over achieve our clients expectations Collaborate with our team to ensure optimal delivery of our services. Communicate effectively with customer support and our operations team. Maintain high standards of workmanship and professionalism whilst maintaining our excellent reputation. Provide feedback on with our leadership team on improvements of efficiency and all our core values. Apply below and one of our team will reach out to you with next steps. Job Types: Full-time Pay: £50,000 - £72,000.00 per year Expected hours: Flexible however full commitment is necessary to benefit from our amazing pay profiles. Out of hours callout non mandatory and optional. Schedule: Flexible working pattern Requirements Qualifications: Level 3 Award in Electrical Installations (18th Edition) C&G 2391 Inspection & Testing or 2394/5 C&G 236 Part 1 & 2 or equivalent EV Charging 2921 - 2931 (preferred) NICEIC approved or equivalent (preferred) NAPIT accreditation (preferred) Solar 2399 -11 (preferred) Experience & Knowledge: 5+ years as a qualified electrician EICR Assessments Fault finding Consumer unit upgrades House rewiring 3 phase light commercial (preferred) EV charging point installations (preferred) Solar (preferred) Testing Quoting Customer Service. Job management systems. Certification software (Icertify) Mentoring apprentices and newly qualified electricians. Experience in a domestic services environment Proven experience of supporting, motivating, and developing apprentices Experience in the service industry Skills & Abilities: Proven ability to communicate confidently and effectively with a wide range of stakeholders Ability to build and support positive working relationships Proven problem-solving skills for electrical issues Confident IT skills, including use of Apple iPad and iPhone Excellent organisational skills Ability to follow policy and procedure Personal Attributes: Enthusiastic and adaptable, dedicated to providing exceptional service Exhibit integrity when addressing sensitive matters Show respect for clients' properties Efficiently complete tasks with meticulous attention to detail Punctual and effective in managing time Well-organised Dependable and aligned with core values and high work standards Possess a positive attitude and a readiness to foster a collaborative team environment Passionate about personal and professional development Take pride in personal appearance Eager to train and mentor junior electricians Other: Clean UK driving licence Public Liability Insurance DBS clearance Benefits Company van and assets if required. Overtime available Goal setting. Performance reviews. Upsell and new client commission pay Predictable earning potential Team environment Flexible working pattern. Operational support. Technical support. Company Uniform. Training and support. Potential progression to direct employment.
Bristol, UK
£50,000-72,000/year
Customer Experience Co-ordinator633932777918751213
Workable
Customer Experience Co-ordinator
We are seeking a proactive and highly organised Customer Experience Co-ordinator to join a dynamic team. In this key role, you will manage customer enquiries and support requests with professionalism, efficiency, and attention to detail. As a pivotal link between customers and internal teams, particularly sales, you will take ownership of resolving issues, streamlining processes, and ensuring exceptional customer satisfaction. If you thrive in a fast-paced environment and are passionate about delivering high standards of service, this role is for you. Key Responsibilities Handle a variety of customer service and administrative tasks, resolving enquiries with accuracy and efficiency. Serve as the primary liaison between customers and the sales team, ensuring seamless communication and support. Identify and address process improvements, proactively solving problems and anticipating challenges. Take full ownership of customer issues, managing them from start to resolution with minimal supervision. Make timely and well-informed decisions to meet deadlines consistently. Maintain detailed and accurate records of customer interactions and support activities. Represent the company professionally, demonstrating a commitment to service excellence and continuous improvement. Requirements Strong accountability and the ability to own outcomes from start to finish. Exceptional problem-solving and decision-making skills with a structured approach. High attention to detail and a commitment to thoroughly following procedures. Ability to thrive in a fast-paced environment while maintaining professionalism. Excellent verbal and written communication skills, always prioritising the customer experience. Highly organised with the capability to manage multiple priorities effectively. Self-motivated, proactive, and dedicated to exceeding expectations. Experience and Qualifications Educated to A-Level standard or equivalent. Previous experience in customer service, sales support, or administrative coordination. Proficiency in Microsoft Office, particularly Excel, and experience using CRM systems. Demonstrated ability to manage complex customer interactions and collaborate across teams. Our Values The ideal Customer Experience Co-ordinator will exemplify our core values: A Fire Within – Passionate, energetic, and committed to delivering excellence. Deliberately Urgent – Purposeful and efficient, always ahead of deadlines. Refreshingly Human – Approachable and emotionally intelligent, fostering collaboration. Extreme Ownership – Accountable, solution-driven, and always improving. We Think Big! – Creative and innovative, always exceeding expectations. Benefits Salary- £27,000- £30,000 basic plus Company wide bonus scheme Monday- Friday 9am-5pm Free Parking Fully stocked Kitchen with free food and drinks Prosecco Fridays Company rewards and recognitions
Havant PO9, UK
£27,000-30,000/year
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