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You'll be ensuring that everyone who walks through the doors of our fantastic museum has a great experience!\n\n\r\n\n\n\r\n\n\n\nWe are looking for the right people who will enjoy enriching the visitor experience by:\n\n\r\n\n\n* Being pro-active and passionate in encouraging visitors to engage appropriately with and derive benefit from the museum's exhibits, workshops, events and facilities\n* Provide high standards of customer care, to enhance visitor experience and achieve sales targets.\n* Deliver a consistently high level of customer service.\n* Assist visitors with queries in a prompt, professional, courteous and friendly manner.\n* Lead tours to deliver interesting facts and engage audiences.\n* You'll need to be confident with great verbal communication skills to excel in the roles we have available.\n* Have an understanding of safeguarding\n\n\r\n\n\n\r\n\n\n\nOur successful candidates will have an aptitude for sales; will be calm under pressure and will take real pleasure in delivering an excellent visitor experience every day, no matter what that day throws at you. 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The successful candidate must have experience in stripping down computers plus repairing Macbooks/iMacs. We will prefer candidate with customer-facing skills. 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Super friendly team. \n\n2. Good work life balance. \n\n3. Excellent training on our Laptop motherboard repairing machine. \n\n4. Fast growing business. \n\n5. Latest technology providers. \n\n6. 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Ideal candidates will have a background in SaaS or software platform sales, preferably within the video games industry. Operating fully remotely preferably from within Europe, you will be a key player in our player engagement solutions team, driving strategic sales initiatives and cultivating strong client relationships. Your expertise will be essential in expanding our service offerings and fostering long-term business growth.\r\nTake the next step in your sales career and lead the way in gaming innovation with Keywords Studios’ team! 🚀🔥\r\n\r\nThe position is open for various locations across Europe, including Poland, Romania, Spain, and the UK.\r\nRequirements\r\nWhat are we looking for? 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Here you will be part of business that puts people at the heart of everything they do. \n\nSome of your key responsibilities would be: \n\n* To go the extra mile to ensure customers have a fantastic store experience\n* To provide customers with a speedy and convenient checkout process\n* To ensure the store looks presentable for customers\n* To replenish stock to ensure customers can purchase our wide variety of products\n* To be actively involved with social activities and during-work-time volunteering hours to support your local community\n\n\r\n\n\nYou can find more details about Customer Service Assistant responsibilities in the attached Job Description document. \nYour shift pattern may include some evenings and weekends, but we value your time outside of work and we'll make sure your rota is available 4-weeks in advance -- giving you peace of mind to be able to make the most of your days off. \n\n**We'll review your application as soon as possible and if it matches with this role requirement, one of our friendly recruitment team will get in touch to chat and find out more about you. 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