**Waiting and Bar Staff** **The Queen's Head, East Clandon -- www.queensheadeastclandon.co.uk** * Hourly wage of £10 to £12.21 per hour. * Share of Tronc- Paid Weekly **Want to be part of our exciting new chapter at The Queens Head?** We are looking for experienced Waiting \& Bar Staff, experienced in customer service as well as food and beverage service to join our team at our Queen's Head pub, located in the picturesque village of East Clandon, less than 5 miles from Guildford. Driving essential as transport links not ideal! We believe in rewarding loyalty and highly value the well-being and happiness of our staff, believing in being open, honest, and fair. We listen, we allow our teams to be part of shaping the future of the company. **Responsibilities** * Provide exceptional customer service to enhance guest experiences in the restaurant and bar areas. * Serve food and beverages efficiently while ensuring adherence to food safety standards. * Assist in food preparation and catering tasks as needed, maintaining high-quality presentation. * Collaborate with team members to ensure smooth operations and a welcoming atmosphere. * Utilize barista skills to prepare coffee and specialty drinks, catering to customer preferences. * Maintain cleanliness and organization of work areas to uphold hospitality standards. **Our support to Waiting and Bar Staff** * 3% maximum pension contribution * 50% discount on food and 30% discount on drink at any Grosvenor Pub or Inn * 50% discount on stays at any of our Inns (T's \& C's apply) * Increased annual leave through length of service * Free meals on duty * A clear induction programme and career path with structured development and opportunities to move between existing and new pubs * Exciting social events, in-house competitions, and recognition awards * Opportunity to be part of our team forum, you have the chance to shape the company. We listen to our teams to benefit our teams! * A supportive inclusive environment with a genuine concern for your happiness and wellbeing * Involvement in our charity days and events * Refer a friend and earn up to £1,000 You will be an enthusiastic person who shares our passion for great service. You will be a highly valued and crucial part of the front of house team being the face of our brand, ensuring that our customers have an exceptional experience every time. **What we need from you** * Previous experience in a customer facing role is desirable * A ***passion*** for great food and drink. We want our people to express real enthusiasm and love for the fresh food and array of drinks we offer * A ***customer focussed*** mindset. You will always strive to please them and exceed their expectations. * An ***honest*** , ***dedicated,*** and ***hardworking*** approach * Have ***Enthusiasm*** take real pride in achieving exceptional results * Be adaptable and have a great ***sense of humour***! * Be able to maintain consistently exceptional levels of ***cleanliness*** * ***Consistently***create great food and set an excellent example in the kitchen team * Be **patient** and Support with developing others in the team * ***Ambition and drive***to keep learning and to succeed * *Take pride in* ***high standards***, ensuring that health and safety procedures are maintained properly #immediatestart #barstaff #restaurant Job Types: Full-time, Part-time, Permanent Pay: £10.00-£12.21 per hour Expected hours: 16 -- 40 per week Benefits: * Company events * Discounted or free food * Employee discount * Free parking * On-site parking Shift: * 10 hour shift * 12 hour shift * 8 hour shift * Day shift Work days: * Weekend availability Ability to commute/relocate: * East Clandon, GU4 7RY: reliably commute or plan to relocate before starting work (required) Work authorisation: * United Kingdom (required) Work Location: In person Reference ID: QHFOH