139 CEO & General Management in England lowest at $12.6+

Dispensing Manager (PM shift)63845433372419120

Workable

Dispensing Manager (PM shift)

Role: Dispensing Manager (PM shift) Location: Perivale (UB6) Salary: £30,000 - £34,000 DOE plus extensive benefits Contract type: Permanent Employment type: Full time Working hours: 42 hrs pw, Monday to Friday 1400 - 2300 Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open, and honest working environment for all. The Dispensing Manager is responsible for the management of the Dispensing team and the process workflow, in conjunction with the other managers, to ensure efficient use of resources to deliver shift results that are in line with the capacity of the shift. You will be expected to meet and exceed KPIs, and all work standards and expectations in line with the company objectives. **Please note you must have a dispensing qualification to be considered for this role** What’s in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms (via our blue light card and benefits schemes) Employee assistance programme In-house mental health support Free onsite parking Health and wellbeing initiatives Social events throughout the year Cycle to work scheme Green car scheme*(subject to minimum earnings) Registration fees paid (GPhC, NMC, CIPD etc) Long service bonus Refer a friend bonus Blue light card Hybrid working Commitment to CPD/training 25 days annual leave increasing with service Annual leave buy and sell scheme Discounts & Exclusive offers at The Springs, Leeds 25% Discount & health & beauty purchases 25% Discount on Pharmacy2U Private Online Doctor Services What you’ll be doing? Drive best shift results/process adherence using data, collaboration and visual management techniques, escalating issues where necessary Ensure dispensing standard procedures and highest standards are being maintained by carrying out regular feedback and training sessions, and ensuring equipment and consumables are in ready supply Conduct regulars stock checks and maintaining effective communication with buying team Ensure all dispensing issues are actioned in a swift manner Collaborate with the Shift Manager, and the other on shift managers to deliver projects to drive process improvements Ensure that a high standard of housekeeping is maintained on a ‘clean as you go basis Oversee all aspects of people management including briefings, induction, coaching, training performance and absence management Ensure safe operation and compliance with regulations by collaborating with relevant teams to minimise risk, identify safety improvements and ensuring Who are we looking for? Experience of managing large teams and KPI monitoring, employee relations and ensuring that our patients receive a high quality and efficient service NVQ Level 2 Dispensing Assistants qualification Experience of working in a pressured environment, delivering against tight deadlines whilst still ensuring accuracy Experience of working within company and ethical rules and regulations Numerate and literate IT literate (used IT systems and is quick to learn) with Excel intermediate Demonstrate drive, initiative and proactivity in role and has strong teamwork skills Ability to prioritise and organise tasks and workload Strong communication skills (verbal and written) What happens next? Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check. Unsolicited agency applications will be treated as a gift. #INDLP

Perivale, UK

£30,000-34,000/year

Air Freight Compliance Manager63093600519939121

Indeed

Air Freight Compliance Manager

Uniserve, a leader in global trade and logistics, is on the hunt for a highly skilled and proactive **Compliance Manager** to join our dynamic team at Heathrow. If you're a stickler for detail, a champion of safety, and thrive in a fast-paced environment, this is your chance to make a real impact. Reporting directly to the Warehouse General Manager, you'll be an integral part of our management team, ensuring our air freight, warehousing, and transport operations not only meet but exceed all regulatory standards. **What you'll be doing:** * **Aviation Security (Avsec):** Maintaining ASM level training, reviewing and updating security programs with the CAA, and ensuring the integrity of secure cargo. * **Health \& Safety:** Partnering with our SHEQ team to implement robust safety management systems, conduct risk assessments, and champion a culture of safety across the site. * **HMRC Compliance:** Overseeing our ETSF facility, ensuring strict adherence to HMRC rules, and managing the correct release of cargo from bond. * **ISO Accreditations:** Collaborating with our SHEQ team to maintain existing ISO accreditations and drive continuous improvement in our quality management systems. * **Facilities Management:** Being the first point of contact for all site maintenance and resolving any facilities issues, ensuring smooth operations. **Experience \& Skills:** * H\&S Qualification IOSH Manager or NEBOSH * Aviation Security -- Minimum CO Level / CM (Preferable) * ASM (Aviation Security Manager) -- Preferable * Current valid DBS \& 5 year background check -- CTC Valid - Preferable * MHE -- FLT License * MHE -- FLT trainer qualification (preferable) * Computer literate -- Experience of Outlook , Excel , Teams * Previous history of facilities management * Understanding of accreditation process -- ISO * Ability to complete Audits * Ability to work to deadlines -- time management * Dangerous goods by Air * ADR Road -- Preferable **Benefits:** Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks: * Competitive Salary: We value your skills and commitment. * Discretionary Bonus: Because your hard work deserves to be rewarded. * Pension Scheme: We've got your future covered. * Annual Salary Review: Your growth matters to us. * Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision. * Interest-Free Company Loan: We're here to support you. * Free On-Site Parking: Convenient and hassle-free. * Cycle to work scheme * Referral Bonus £750: Spread the word and earn some extra cash. * Care First Lifestyle Programme: Because your well-being matters. * Flu Jabs Annually: Stay healthy, on us! * Life Assurance: We've got you covered. * Electric Vehicle Charging Points at Work: Embrace sustainable transport. * Flexible Career Pathway. * Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes.

Heathrow Airport (LHR), Hounslow, UK

Negotiable Salary

Senior Project Manager - Havant Thicket Reservior63093917711619122

Indeed

Senior Project Manager - Havant Thicket Reservior

**We're making a difference: Together, we can ensure that there is enough water for everyone, now and in the future.** Portsmouth Water is on the lookout for two dynamic Senior Project Managers to guide the Havant Thicket Reservoir project. These key roles will drive the successful delivery of the reservoir contract and associated works, overseeing everything from design and construction to commissioning. You will collaborate with expert advisers to ensure strict adherence to planning, licences, and regulations while managing vital stakeholder relationships. As a role model for health, safety, well-being, and environmental performance, you will also monitor contractor progress, deliver reports, and lead meetings with designers, stakeholders, and contractors. Join us in shaping the future of Portsmouth Water with a focus on high performance and values-based success! **What will you be doing?** **Key Responsibilities** * Represent Portsmouth Water and Non-Statutory Sub-Group meetings. * Regular meetings with Stakeholders, to monitor schedule of works and coordinate activity. * Production of monthly progress reports and governance approval papers. * Oversee all direct reports allocated to the project packages and their future successful progression. * Lead procurement, monitoring, and performance of the contract/subcontract packages. * Liaise with external stakeholders to secure agreement or acceptance of the project delivery plans. * Liaise with Portsmouth Water internal stakeholders to ensure that the project is ready for a seamless handover into operation on completion through asset integration. * Ensure project development is in accordance with the standards of, specifications, requirements and policies established by Portsmouth Water and Havant Thicket Project. * Projects completed to time, cost and quality, ensuring the project is delivered within the agreed ODI target dates and the regulatory allowance. * Ensure the works are carried out in accordance with the Havant Thicket Health and Safety Management Plan, and Portsmouth Water Health and Safety policies. **What do you need?** **Skills, Qualifications \& Competencies** * Strong communication and team leadership skills * Good analytical skills with the ability to review and write technical specifications, procurement strategies, business cases, decision support papers and progress reports. * Strong appreciation of risk management techniques, with experience of managing budgets for large construction projects. * Good knowledge of construction materials, processes and equipment. * Working knowledge of Microsoft packages including; Excel, PowerPoint, Word and Teams. * Experience of using Contract Management Software * Bachelor's degree in Civil Engineering or related field of study * More than 10 years of experience in design and construction management * Experience of leading major, complex civil infrastructure projects, particularly in the water sector. * Experience of reservoir works and/or major earthworks would be an advantage * NEC contract management experience is essential, ideally with Option C target cost experience * Full driving licence (all applicants will be required to undertake a driving assessment) * Recognised supervisory qualification or be able to commit to obtain such a qualification. We recognise people want to work in a variety of different ways, this means we are happy to consider flexible working arrangements. Please talk to us at the interview about the flexibility you may want. We support equality, diversity and inclusion and encourage applications from all sections of society. The Company has a responsibility to ensure that all employees are eligible to work and live in the UK. Due to the high volume of applications received we are unable to respond to unsuccessful candidates. If your application is of interest to us, we will normally contact you within 4 weeks of receiving your application.

Havant PO9, UK

Negotiable Salary

Bioprocess Analytics and Automation Manager63093596785411123

Indeed

Bioprocess Analytics and Automation Manager

**Title:** **Bioprocess Analytics and Automation Manager** **Location: Slough** **Visa and Relocation support is offered with this role.** **The Role:** Our Research \& Development (R\&D) team is seeking an experienced Bioprocess Analytics and Automation Manager to lead and manage a dedicated team within the field of bioprocess analytics and analytical automation. In this key role, you will be responsible for identifying, developing, and implementing innovative analytical methods and technologies that enhance the value of our customer offerings. This is a unique opportunity to lead, design, and deliver cutting-edge technology projects, while serving as the Subject Matter Expert (SME) in bioprocess analytics and/or automation. Candidates must have previous relevant technical and people management experience. **Key responsibilities:** * Design and successfully deliver multiple innovative projects or programs. * Understand and coordinate analytical requirements for Bio R\&D projects against available CoE resources to ensure scientific quality and timely achievement of delivery. * Ensure work environment and working conditions are appropriate for efficient performance and for achieving results, and if improvements or streamlining is needed, develop and implement solutions. * Provide the clarity of tasks, motivation and support to your team to continuously improve and develop. * Establish a culture of innovation in an organisation and lead the innovation process from brainstorming to ideation. * Maintain expertise as a Subject Matter Expert in a field directly related to bioprocess analytics and/or automation. * Identify IP threats and opportunities in active projects/areas of expertise. * Present own projects at conferences via talks or posters. Initiate the preparation of manuscripts for publication or external presentation. **Key requirements:** * BSc in Biochemistry or a related field with relevant industry experience. * Previous people management experience. * **Experience in the analysis of components, impurities, and contaminants in mammalian bioprocesses.** * Excellent knowledge of laboratory automation, including robotics. * Proficiency with relevant techniques such as ELISA, q/ddPCR and NGS. * Knowledge of PAT and model development. Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Slough, UK

Negotiable Salary

Head of Operations Management & Planning63093596677635124

Indeed

Head of Operations Management & Planning

If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. R27536 Head of Operations Management and Planning Closing date: 20 July 2025 Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: Competitive leadership salary depending on experience, plus various other benefits including a generous holiday allowance, performance related bonus \& an additional flexible benefit scheme. Working pattern: Primarily an onsite position but there is the scope to work from home dependent on business needs. AWE operates a 9-day working fortnight, applications from candidates wishing to work full or part-time will be considered. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? The Head of Operations Management and Planning is a strategic position delivering a high-performing Operations Management and Planning capability in line with current and future business need; ensuring we have the right people, strategies, tools, processes and governance to meet business plan deliverables. You will be leading the provision and delivery of the: * Product Delivery Management Office * Integrated Operations Plan * Master Production Schedule This will be across AWE, leading and managing across an extensive stakeholder landscape and providing direction and support of day-to-day planning activities (materials, resources, de-confliction) to ensure on time delivery (OTD) ensuring requirements and critical business plan milestones are met. This role is pivotal in driving operational excellence, ensuring seamless coordination across planning, execution, and enabling the organisation to meet its strategic commitments with precision and agility. You will have the opportunity lead across and engage with cross functional colleagues (Manufacturing Engineering, Commercial, Logistics, Business Unit leadership) and monitor, identify and report any capability or capacity constraints to allow for priority production decisions to be made. Key Responsibilities: * Overseeing the SAP strategy alongside the SAP implementation team and functional lead for SAP. * Lead the end-to-end S\&OP process, ensuring alignment between demand, supply, and financial planning across operational business units. * Facilitate monthly S\&OP cycles, integrating inputs from engineering, commercial, finance, Operational Business Units and supply chain to create a unified operational plan * Own the operational use of SAP modules to support planning, procurement, production, and logistics. This includes its deployment and implementing SAP to enhance operations planning and decisions for short, medium and long-term planning horizons, integrating resource planning, materials and forecasting. * Provide the direction and leadership to the operations planning team including coaching and developing the team and fostering accountability, engagement, development, performance and retention of their teams to drive and promote a high-performance culture. * Set and sustain the strategic direction for Operations Management and Planning functional capabilities. Lead teams to ensure the enduring integrity, management and maintenance of the planning/scheduling module on the company Manufacturing Resource Planning system * Lead operations business planning, including financial planning and analysis, workforce and capability Planning, including resource balancing, risk management, development and monitoring of SLAs, confidence Modelling. * Drive data integrity and system optimisation to enable real-time visibility and analytics across the value chain. * Lead improvement opportunities using lean tools to visualise workflows, bottlenecks, constraints and delays to eliminate non-value adding steps and waste removal in all its forms. * Analysing process data to identify cycle-time reduction, throughput improvement and areas of improving flow. Who are we looking for? Requirements * Degree educated or similar attainment level demonstrated through experience within an operations/ manufacturing environment. * Extensive experience in Sales and Operations Planning in complex matrix organisations/ portfolios including strategic experience with SAP from project preparation, data migration, user testing to deployment. * Proven experience of leading organisational transformation in relation to operations planning technology/ processes/ capabilities. * Extensive leadership, coaching and stakeholder management experience with track record of building relations cross functionally at all levels. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: * A broad understanding of the regulatory environment. * Your experience may include supply chain management, logistics, demand and supply and capacity utilisation, inventory management. * Proven track record of providing inspirational leadership to a team with diverse skills/ experience and building a high performing team. * High levels of business, financial and commercial acumen. * Ability to manage a wide portfolio of complex and inter-related activities. * Proven ability to manage programmes, schedules and plans, and positively respond to changing circumstances with agility. You see yourself as having a strategic and proactive approach to managing obstacles. We welcome a visionary leader with a 'growth mindset' to push the boundaries of what's possible. You'll be joining us at a pivotal time, with the chance to shape the future direction of AWE through exciting technical projects. Additional requirements: * Willingness to undertake UK and overseas travel. * Ability to obtain and maintain necessary security clearance. * DV clearance is required for this position. Next steps: Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. Important things you need to know: * We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes. * You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. * We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. * Our interviews typically take place over Teams and for most roles are a 1 stage process. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions. Please note that you must be a British Citizen to apply for a role with us.

Reading, UK

Negotiable Salary

Head of Customer Insight & Complaint63093596313601125

Indeed

Head of Customer Insight & Complaint

Job Description: We have an excellent opportunity for an experienced Head of Customer Insight \& Complaint Manager to join us. This role is responsible for overseeing the evolution of customer experience at AXA Partners UK. This role encompasses the production of insightful metrics, effective management of customer complaints, and the assurance of service quality standards in alignment with regulatory requirements. The ideal candidate will act as a key authority in decision-making related to customer service and adherence to product terms and conditions. You will be based in our Redhill office and work on a hybrid basis. The salary will be up to £90,000, dependent on experience. **What you'll be doing:** ------------------------- * **Customer Insight Management:** * Produce and analyze Net Promoter Score (NPS) and other relevant customer data to benchmark the customer experience with AXA Partners UK. * Develop actionable insights from customer feedback to inform strategic decisions and enhance customer satisfaction. * **Complaint Management:** * Oversee the management of customer complaints, ensuring they are handled efficiently and within regulatory frameworks. * Organize and coordinate the escalation process for complaints, ensuring timely resolutions and effective communication with stakeholders. * **Quality Assessment:** * Perform comprehensive quality assessments to ensure that service standards are consistently maintained. * Implement quality control measures and develop improvement plans based on assessment results. * **Decision Authority:** * Act as the ultimate authority in decision-making regarding appropriate servicing solutions and adherence to product terms and conditions. * Collaborate with various departments to ensure customer service strategies align with organizational goals and regulatory obligations. **Individual responsibilities/tasks/ Key Result areas** * **Customer Insight Management:** * * Gather, analyze, and interpret data related to Net Promoter Score (NPS) and other customer satisfaction metrics. * Monitor trends and changes in customer feedback over time to identify patterns and areas for improvement. * Establish benchmarks for customer experience by comparing AXA Partners UK's performance against industry standards and competitors. * **Complaint management :** * * Ensure the accurate and timely recording of customer complaints as they come into the organisation in line with our AXA Partners policy, procedures and FCA regulations. * Own the end-to-end process for regulated complaints, including the complaints investigation handling and FOS interaction * Plan and manage workload of teams to ensure timescales and expectations are managed and prevent regulatory breaches * Provide informal advice and assistance on complaints to customers, where possible resolving without the need for formal complaints and to ensure and instil customer confidence * Own the root cause analysis process and create transparency across the business * Drive change; ensuring complaints data is easy to access, understand and used to educate teams how to analyse complaints data and provide guidance on how we can drive improvement * Work closely with the other functions, making sure that the relevant data and insights are shared in a timely manner across the organisation * Continually measure, monitor, and improve overall performance of the Complaint function, giving regular feedback to management team, and providing visibility on company level standards and metrics * **Quality Assessment:** * * Conducting Quality Assessments by evaluate services and processes to ensure they meet established quality standards and identify areas for enhancement. * Identifying Improvement Opportunities: Analyze assessment results to pinpoint specific areas where quality can be improved, developing actionable recommendations. * Implementing Quality Improvement Initiatives: Lead and execute initiatives aimed at enhancing quality, including recommendations on process redesigns and promote best practice adoption. * Monitoring Progress: Track the effectiveness of quality improvement initiatives through regular follow-up assessments and adjustments based on performance data. * Share and forster for Development: Provide awareness to staff on quality improvement methodologies and tools to foster a culture of continuous improvement * **Design Authority** * * Decision-Making Authority: Serve as the final authority on servicing solutions, ensuring decisions comply with product terms and conditions while addressing client needs effectively. * Policy Adherence: Review and ensure adherence to product terms and conditions in all servicing decisions, minimizing risk and maintaining compliance with internal policies. * Cross-Department Collaboration: Work collaboratively with departments such as sales, compliance, and operations to align customer service strategies with organizational objectives and regulatory requirements. * Customer Service Strategy Development: Contribute to the development and refinement of customer service strategies, ensuring they are effective, efficient, and compliant with applicable regulations. Performance Monitoring: together with the insight team report on the effectiveness of servicing solutions and strategies, making adjustments as necessary to improve customer satisfaction and operational efficiency. **What you'll bring:** * Demonstrable commercial acumen and experience, mainly within a B2B environment * Exemplary stakeholder management skills, dealing with and influencing senior executive level managers at a global level in a matrix organisation * Evidence of strategic planning, analytical and execution skills with an ability to assess and communicate priorities and drive actions and delivery through others * Excellent understanding of Financial services and the full regulatory environment * Ability to quickly assimilate information from disparate topics/functions and connect together to bring business conclusions or highlight risks * Skilled at bringing structure and rigour to ambiguous situations and leading teams (both direct and in-direct) to deliver * Ability to challenge the status quo and apply a forward-thinking approach to deliver sustainable change * Proven ability to collaborate across multi-disciplinary teams * Ability to master multiple complex topics, make quick decisions and remain a clear thinker and communicator under pressure * Successful experience in developing and retaining critical talent and building an effective team * Ideally experience of managing and working in Risk/compliance or operational resilience * Experience of operating at an executive level in a multinational, complex organisation * Experience of building a team, leading and improving an organisation's capability * High level of drive and motivation to ensure successful delivery of complex initiatives and support drive change across the business * Experience preparing and presenting business reviews and strategic information at an executive level **What we offer:** At AXA Partners, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise \& diversity. Our focus is on accelerating the development of everyone's skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth. Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary. To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. **Who we are:** --------------- We're AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection -- with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive -- offering solutions and services that make sure we're always at people's side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we're always looking at new ways to offer seamless and reassuring experiences when it really matters. **Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)**

Redhill, UK

Negotiable Salary

Regional CHC Operations Coordinator63500062385539126

Workable

Regional CHC Operations Coordinator

Want a 3D Career? Join Norgine. At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community. We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits. Bring everything about yourself that you’re proud of, whether that’s your passion for making a difference, focus on others’ well-being, or intellectual curiosity to unleash in a fast-paced environment and supportive community. In return, get a sense of belonging, a long-term career with ongoing development and upskilling, and a company that cares about people’s wellness as much as you do. Norgine: Transforming Healthcare, Backed by Over a Century of Expertise. We have an exciting opportunity for a Regional CHC Operations Coordinator to join Norgine. The person holding this position will report to the Regional Head and be a member of the Commerical Consumer team. The core responsibility of the of the Regional CHC Operations Coordinator is to provide support to the Regional Head, this role involves close collaboration with the regional leadership and cross-functional teams to ensure operational and strategic alignment. The role involves a variety of diverse responsibilities to support the efficient execution of sale and marketing initiatives. This is a vital role to support operational excellence. This will be a permanent role. KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Data Collection and Analysis Collate, analyse and track performance metrics (KPIs), providing actionable insights and recommendations and contributing to the execution of regional marketing and commercial strategies to achieve business objectives. Insights and Reporting Prepare and coordinate the collection of market data to support strategic decision-making. Document Preparation Organize and prepare complex documents using a variety of applications for business reviews and meetings. Upload marketing and medical materials into the system in collaboration with other team members. Also responsible for gathering and summarising data for special reports. Business Meetings/Events Arrangement Arrange venues, co-ordinate schedules, equipment, catering, accommodations, and travel for participants arriving from various locations to ensure the smooth running of medium-scale events. Budgeting Analyse, track, issue, and close purchase orders in line with the planned country budgets. Support the Regional Head in preparing expense reports by tracking budgets, monitoring resources and reporting variances. Project Resource Management Carry out delegated activities to support the deployment and effective use of project resources. Coordinate with supply chain, regulatory, and medical departments to ensure seamless project execution. Compliance Responsibility Complies with applicable rules, laws, regulations and guidance governing their role responsibilities. Correspondence Prepare routine emails, minutes of meetings, and reports for approval by more senior colleagues or a senior executive. Administration Produce, update, and provide best practice support on complex documents, databases, and other departmental systems, advising colleagues as needed and using expertise to help improve processes. Operational Compliance Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate. Personal Capability Building Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching. Requirements · Experienced practitioner able to work unsupervised · Several years of experience in a commercial or marketing support role within a healthcare or FMCG company. · Experience in data collection and analysis Benefits Our benefits may vary per location. Please liaise with the Norgine TA representative to obtain more information. If you want a multi-dimensional 3D career in a leading healthcare organisation, join us.

Uxbridge, UK

Negotiable Salary

Customer Service Leader63093600550275127

Indeed

Customer Service Leader

Seeking a Dynamic Retail Manager to Lead Success at World Duty Free -- Gatwick Airport Are you a proven leader with a passion for inspiring teams and delivering exceptional retail experiences? World Duty Free is on the hunt for a strong, results-driven Retail Manager to lead our high-performing team at Gatwick Airport and drive continued success in this fast-paced environment. Your Mission: As a Duty Manager, you'll take charge, leading with energy, expertise, and a relentless focus on achieving excellence. Key responsibilities include: Inspiring and motivating the team to deliver outstanding customer service and drive sales growth. Coaching and developing talent to ensure high performance and operational excellence. Leading seamless store operations in collaboration with peers and Customer Service Leaders. Driving department and category performance to maximize sales and profitability. Implementing innovative strategies to enhance customer satisfaction and brand loyalty. What You Bring: We are seeking an exceptional leader with: Proven success in managing large teams in a fast-paced retail environment. Outstanding communication and leadership skills with the ability to influence and inspire. A relentless customer-first mindset and the drive to create an unparalleled shopping experience. Strategic thinking and problem-solving abilities to manage day-to-day operations smoothly. Passion, resilience, and energy to thrive in a dynamic airport retail setting. Apply today to become our next Retail Manager. You will receive comprehensive training and support to thrive in your new role. As a Retail Manager, you'll have the opportunity to lead by example and make a lasting impact on our team and customers. Ready to lead the way and take on this exciting opportunity? Apply now and become a valued member of the World Duty Free team! We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at worlddutyfreejobs.com/about_wdf/ The application process: After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview, however if you are unsuccessful, we will always email you to let you know. To ensure you don't miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon! At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your previous experience doesn't align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles. We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.

London Gatwick Airport (LGW), Horley, Gatwick RH6 0NP, UK

Negotiable Salary

Senior Renewals Sales Leader – North EMEA, Germany and France63093596387075128

Indeed

Senior Renewals Sales Leader – North EMEA, Germany and France

Our purpose is to build a safer and more resilient digital world. Every day, we live this purpose by helping SecOps, ITOps, and engineering teams keep their organizations securely up and running. In 2024, Splunk was acquired by Cisco to help customers continue to build resilience across their entire digital footprint. Today, many of the world's largest and most complex organizations rely on Splunk to protect their mission-critical systems. Digital resilience is a team effort. Let's build it together. Are you an upbeat Software Sales Management Professional, with deep knowledge of SaaS, Recurring Revenue and using Renewals to drive Growth? If so, we are looking for you to join our team! This is a great opportunity to join us as we pursue our vision. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. We're committed to our work, customers, having fun and most importantly to each other's success. The Splunk Renewals team in EMEA is a result driven and collaborative bunch. We love to work as a team, celebrate success and learn from our losses. We have an excellent team culture based on respect, transparency and always doing the right thing! You will be accountable for the overall success and development of a renewals team, who drive customer retention, renewals and growth for Splunk's industry-leading enterprise software solutions. The role requires an individual who is customer focused, operationally astute, enjoys making data driven decisions, is at home collaborating with a broad range of stakeholders, has a strategic mindset and can coach and mentor a team as the function continues its transformation journey within Cisco. This is a senior leadership role with the responsibility to lead other managers. Territory to be covered: - Nordics, Belux, Netherlands, Switzerland, Austria, Germany and France -- subject to change. Location - UK, Lisbon. **Responsibilities:** * Strategic * Align with organisational and corporate objectives to develop and execute a regional plan for revenue retention for the region. * Lead change management initiatives across the region. * Partner with other leaders across the business on strategic initiatives. * Develop new ideas to efficiently scale and transform the business. * Operational: * Produce accurate and detailed regional forecasts on a minimum rolling 4 quarter basis. * Consistently meet and exceed quarterly and annual renewal rate targets and other KPIs. * Reduce churn target quarter on quarter through risk identification and risk mitigation recommendations using the available data, reports and dashboard. * Define, streamline and implement internal business processes including development of operational and procedural guidelines. * Collaboration * Listen to other views but also be able to air your opinion with evidence and passion. * Liaise with cross functional teams to mitigate renewal risk as part of the Unified Risk Management (URM) and Unified Engagement Model (UEM) - using the available tools, defined cadences and best practices. * Liaise with the sales organisation to develop longer term account management strategies as required. * Cross collaboration with the Partner team to ensure optimal execution of the renewal book of business. * Leadership * Represent or stand-in for the Director of EMEA Renewals as and when required -- for example on regional/global forecast calls, meetings and relevant forums. * Hire, develop and retain top renewal-sales talent. * Lead daily activities of renewal sales professionals with a hands-on and problem-solving approach. * Encourage growth and career development for the team through listening, performance evaluation, coaching and learning plan definition. * Performance manage substandard performance. * Have a thoughtful and clear approach to timely decision making. * Approach conflict management in a decisive yet diplomatic manner. **Requirements:** * You are laser focussed on Operational Excellence. * You come from a SaaS sales background, where you have demonstrated a track record of positive results and strong competency in software sales management, driving growth, driving team development and performance. * You know how a renewals sales business works. You are intimately familiar with the metrics and measures: Renewal and Churn Rates, Net Growth, and how to performance-manage and forecast your business on that basis. * You have operated in a recurring revenue model, interacting closely with account management, customer success and operations teams to support growth and retention objectives. * You thrive in managed change, and seek to push beyond the status-quo, seeking ways and means to drive outcomes and insights. * You have the experience to make sound decisions and solve problems using data and other inputs. * You have excellent organisational, operational, and time management skills. * Strong interpersonal, communication and problem-solving skills and the ability to work effectively with a wide range of individuals in a diverse community * You are autonomous and can manage an autonomous team. * You can manage and train staff, including organising, prioritising, and scheduling work assignments. * Proficient in MS Office Suite and Salesforce software applications * Demonstrable history of achieving targets and professional growth through learning resulting in an increasing span of control. * 10+ years of relevant leadership experience. * Languages -- fluent in written and oral English and a second European language can be advantageous. We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

Reading, UK

Negotiable Salary

Risk Manager - Defence (Construction)63093917626113129

Indeed

Risk Manager - Defence (Construction)

**Company Description** *The world is changing, and we have a responsibility to support that change, helping drive it and be part of it.* *Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments, and society. Delivering better outcomes that have a positive impact on the world around us.* *We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure, and natural resources sectors.* *It's how we've made the difference for 75 years. Transforming performance for a* *green* *,* *inclusive* *and* *productive* *world.* **Job Description** We have exciting opportunity for a QRA capable Risk Manager to join our busy and expanding, Portsmouth-based Real Estate team, who are undertaking duties on a range of high construction profile projects. Owing to the complex nature of the works involved, this role will suit **Risk Manager** from a **construction or defence** background with proven experience and understanding of the processes. **MAIN PURPOSE OF ROLE:** Implement or support the implementation of an integrated risk management framework across a major construction programme. Responsibilities will include, but are not limited to, the following: * Facilitate identification, assessment and prioritisation of threats, opportunities and issues within the sub-programme. * Maintain visibility of threat/opportunity trigger points to facilitate risk cost profiling, timely drawdown of risk budget or retirement of threat/opportunity. * Use risk data to inform investment planning. * Assist with the identification and recording of appropriate management responses which are measurable and specific, along with assessing the post mitigated positions. * Monitor overall risk exposure and assess against the remaining Risk budget. * Proactively manage the completion of management responses to help deliver target positions. * Work with contractors to assess contractor held risks and their views on client held risks that impact upon them. * Produce risk reports as required, in a timely manner, to support the effective communication of threat \& opportunity status. * Conduct quantitative risk assessment (cost and schedule) to inform project contingency levels. * Candidates will be expected to demonstrate experienced levels of competence with tools such as PRA, @risk, Safran or similar. * Familiarity with web-based database tools -- ARM, Predict, Tableau **REQUIREMENTS:** In order to be able to carry out the duties of the role as required, candidates will be expected to demonstrate the following capabilities: Qualitative and quantitative assessment of risk, a working understanding of an integrated risk management process (risk, cost and schedule) on a large programme, risk workshop facilitation, threat mitigation and opportunity exploitation, probabilistic modelling (@risk, PRA and P6 proficiency -- or equivalent). We are looking for candidates with proven experience in a risk delivery role on major projects/programmes. **APM/IRM risk certified candidates preferred**. Further, candidates are expected to have excellent communication skills (oral and written) and be genuinely committed to finding new and more effective ways of working. **Qualifications** * **Candidates will ideally be degree qualified in a construction related subject.** * We are looking for candidates with **proven experience in a risk delivery role on major construction projects/programmes.** APM/IRM risk certified. **Owing to the specialist and sensitive nature of the work that we carry out for a number of our clients, candidates will ideally hold security clearance or be able to obtain \& maintain security clearance.** **Additional Information** *Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.* *We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.* *Turner \& Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.* *Please find out more about us at* *www.turnerandtownsend.com/* SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner \& Townsend and our exciting future projects: Twitter Instagram LinkedIn *It is strictly against Turner \& Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner \& Townsend will ask candidates to pay a fee at any time.* *Any unsolicited resumes/CVs submitted through our website or to Turner \& Townsend personal e-mail accounts, are considered property of Turner \& Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner \& Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.*

Portsmouth, UK

Construction Support Manager (South) - Siniat630939176131851210

Indeed

Construction Support Manager (South) - Siniat

At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry. At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow \& lead**? Join us as Construction Support Manger covering South UK, with Regular Travel!** **This role delivers comprehensive technical support and advice during the construction phase for key customers, projects, and sectors.** **What you'll do:** * Deliver customer consultation on final technical execution to resolve unforeseen issues and complex on-site situations. * Ensure system integrity where company products are used. * Advise customers on how to meet warranty requirements. * Travel to construction sites, customer locations, and head office as required to resolve technical issues and attend meetings. * Senior technical support position requiring significant expertise and in-depth construction experience. * Ability to make critical technical decisions independently, safely, and promptly. * Provide clear technical guidance to customers and internal teams, instilling confidence in our solutions. * Deliver project-specific technical guidance during construction for defined projects. * Provide support for complex enquiries and review standard/bespoke details. * Contribute to the development of FAQs and technical documentation across the UK for the full range of Siniat and Etex solutions. * Work closely with Drywall Site Technicians, Technical, and Commercial teams to provide exceptional support. * Share technical insights to improve company offerings and services. * Lead knowledge-sharing sessions to update the wider team on technical issues and best practices. **What you'll bring:** * Strong experience in the construction industry, ideally with knowledge of similar products used in project construction. * Able to build trust and form strong working relationships with customers and colleagues. * Confident in explaining technical information clearly and persuasively. * Focused on delivering practical, reliable technical support that meets customer needs. * Enjoys sharing knowledge and helping others learn and grow. * Works well as part of a team, collaborating across technical and commercial roles. **Why join us?** * We are named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023! * Our culture -- we connect \& care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people. * Our 'Road to Sustainability 2030' is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions * We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination * Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work*(depending on the role).*

Reading, UK

Indeed

Key Worker

1. Ensure that HYP policies, procedures and values are adhered to at all times, (e.g., Professional boundaries policy, health and safety, risk management procedure etc.). 2. Keeping the relationship with the young people at the heart of the work by adopting and encouraging a person-centred, therapeutic / attachment-based approach to all aspects of work in HYP (e.g.: Understanding of Attachment Theory, trauma-informed working, Motivational Interviewing, CBT, Wellbeing Practice etc.). **3.** Take the lead on developing a Programme to Independence for the young people for their transition from high support semi-independent accommodation to independence. 4. Plan and deliver a range of 1:1 session to meet the needs of individual young people and look to develop life and social skills (including self-care, communication skills, confidence and self-esteem and future aspirations, budgeting, money management, emotional well-being, support young people to promote their Identity, cultural background, religion, race, diversity sexual orientation. Staff to promote equality among all young people) 5. Organise and lead on group work activities with young people. Support the development of an interactive and engaging programme, with regular reflection and evaluation of its progress. 6. Support and where appropriate, assist service users to maintain a healthy living environment by keeping their space clean, reporting maintenance, understanding and following the rules of their contract at HYP. 7. Continually assess for changing needs and risks of all the young people living at HYP. Ensure relevant actions, safety plans and therapeutic thinking is carried out in response to safeguarding concerns. 8. Assisting with the response to, recording and reporting of incidents and accidents. 9. Contribute constructively and thoughtfully to the handover by writing relevant and useful information, as well as engaging in therapeutic thinking with your colleagues at the beginning and end of shifts. 10. Keep up-to-date knowledge about education, employment and training opportunities and address any barriers through 1:1 key-work, with the aim of increasing engagement with EET activity. 11. Provide access to quality arts, sports and cultural activities and events and encourage service users to try new things. 12. Support young people to express their views, develop positive relationships and contribute to Sunrise Transitional Services as well as their wider community 13. Keep accurate, timely and secure records in the form of weekly progress and development reports, LAC reports, incident reports risk assessments, outcome star needs assessment, key-work tracking 14. Prepare for and attend meetings such as placement meetings, college meetings and other professional meetings according to the needs of the young people. 15. Build positive relationships with stakeholders including social workers, neighbours and other professionals involved in the support of young people on your caseload. **Summary** As a Key Worker, you will be essential in providing compassionate care and support to individuals in various settings, including assisted living and nursing homes. Reporting to the care manager, your role focuses on enhancing the quality of life for clients, particularly those emotional and neglect. Your core skills in care experience, combined with premium skills in supported accomadation care, will enable you to deliver personalized assistance. Strong communication skills and the ability to manage contracts will be vital in ensuring effective collaboration with families and healthcare professionals. Join us in making a meaningful difference in the lives of those we serve. **Qualifications** * Proven care experience in assisted living * Strong de escalation skills * Familiarity with young people practices * Certification in first aid and medication administration safegarding * Excellent communication skills for effective interaction with young people * Ability to perform heavy lifting and meal preparation as needed * Valid driver's license for transportation purposes Job Types: Full-time, Part-time, Freelance Shift: * 12 hour shift * 8 hour shift * Day shift * Night shift Work days: * Every weekend * Monday to Friday Work Location: In person

West Ewell, Epsom KT19, UK

Cleaning and Logistics Operatives630935969053471212

Indeed

Cleaning and Logistics Operatives

**Cleaning and Logistics Operatives** **Sandown Park Racecourse** **£12.60 per hour** CSP works in partnership with Jockey Club Racing at racecourses in SW London and Surrey. We are currently looking for 2 cleaning and logistics operatives at Sandown Park Racecourse to support in the set-up and running of world-class events and Race Days throughout the year. The ideal candidates will be friendly and conscientious, who take real pride in their work, and who enjoy working in a team to achieve the highest standards. Weekend working may be a requirement, particularly during race meetings. This is a permanent role. **What you will be doing as a Cleaning and Logistics Operative** * Working as part of a team to maintain the highest standards of cleaning and event preparation * Maintaining a clean, safe and hygienic work area at all times * Keeping the site clean, internally and externally * Adopting and following Health and Safety procedures, escalating where necessary **What we need from you as a Cleaning and Logistics Operative at CSP** * Experience of working as part of a team in order to achieve excellent results * Knowledge of and experience of working with cleaning and hygiene practices * Live by the Jockey Club and CSP core values * A willingness to work outdoors in all weathers **What CSP can offer you as a Cleaning and Logistics Operative at CSP** * A competitive hourly salary, paid fortnightly * The opportunity to work for a multi-site organisation, where additional shifts are available * The opportunity to develop and work towards appropriate vocational qualifications * A 40-hour working week -- working 5 days out of 7, including some evenings, as well as some weekends. * Pension scheme with excellent employer contribution * Life insurance at 4x salary * A range of valuable medical and practical support services through an external Employee Assistance provider **About CSP** CSP stands for The Combined Services Provider. It also stands for Caring, Safe, Professional, representing our Values. We specialise in providing services to venues and static sites including Car Parking, Internal and External Traffic Management, HVM (Hostile Vehicle Mitigation) solutions, Security, Stewarding, Cash \& Audit and Consultancy services. Whilst our range of services has grown, Car Parking/Traffic Management, HVM, and Security/Stewarding represent our core areas of expertise. CSP strives to be an equal opportunities employer. **Vacancy details** Salary: £12.60 per hour Location: Sandown Park Racecourse (Esher) Job Type: Full-time * *This vacancy may close earlier, depending on the number of applications received*

Esher, UK

£12.6