Salary **{Advertised Salary}** Location **Scottish Braille Press, Edinburgh. EH11 1PZ** Hours **35** *This is a* *fixed term contract* *,* *full time* *vacancy* *that will close* *in 13 days* *at 23:59 BST* *.* **The vacancy** We are looking for a proactive and detail-oriented Customer Service Representative to deliver high-quality support to our clients and internal teams. In this varied role, you'll be the first point of contact for customer enquiries, manage order processing, invoicing, and credit control, and ensure smooth coordination across departments. You'll maintain accurate records, handle stock and purchase orders, and contribute to the continuous improvement of our services. If you have strong communication and organisational skills, a background in commercial customer service, and are confident using Microsoft Office and databases, we'd love to hear from you. **If you would like this advert in alternative format, please email people@sightscotland.org.uk** **About us** For more than 230 years we've been supporting and empowering people with sight loss to live fulfilling lives. We're proud of what we've achieved, but we want to do more. We will build on our rich history to create an organisation which is prepared for the future, and ready to respond to the needs of people impacted by vision loss. Our vision is bold. We want to be at the leading edge of positive societal change by: * Investing our funds in the support that makes the biggest difference * Putting our community at the heart of what we do * Campaigning for change * Accelerating prevention and treatment of eye conditions * Fostering a collaborative culture of innovation and learning We're determined that no-one should face sight loss alone. We're committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss - when and where they need us. Our organisational values - Transform, Unite and Thrive - underpin all the work we do at Sight Scotland and Sight Scotland Veterans. **Benefits** **Generous employee pension scheme** **Learning and Development opportunities** **Employee assistance programme** **Discounted cinema tickets** **Discounts for** **carers**