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16hr Part Time Keyholder, Kurt Geiger, Metro Gateshead63093598674433120
Indeed
16hr Part Time Keyholder, Kurt Geiger, Metro Gateshead
**Kurt Geiger \| About Us** We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love \| For Diversity \| For Change \| For Equality \| For Kindness \| For Freedom \| For Unity Against Racism WE NEED YOU TO: * Ensure the customer service is of the highest standards at all times * Handle all stock effectively and ensure back of house standards are maintained * Support your Management Team in achieving company sales targets and operational goals * Be a role model for our brand with our personal presentation standards * Maintain store visual standards **Requirements** * To be successful, you will be an experienced seller with KPI knowledge, able to meet and exceed targets in a retail environment * Embody the Kurt Geiger DNA and be Captivating, Engaging, Passionate, Driven and On Brand. * Have previous experience in a similar role * Be a customer service ambassador and enjoy working to KPI's **Benefits** * Competitive basic hourly rate * Generous bonus structure * Amazing employee discounts * Fabulous shoes! **Our Stores** The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.
St. Michaels Wy., Metrocentre, Gateshead NE11 9YG, UK
Negotiable Salary
Marketing Manager, Small In life63093961089283121
Indeed
Marketing Manager, Small In life
**Job Description** Winning in the small business segment is crucial to the success of the UKI regional strategy. This role plays a key part in this mission, responsible for planning, developing, and optimizing an integrated inlife marketing plan for small businesses. The goal is to meet targets and revenue objectives for UKI by retaining and expanding existing small business customers primarily through effective onboarding, retention, cross-sell and upsell campaigns. The role will oversee the inlife revenue-generating, value/adoption and retention initiatives for SBCA, SBCP, Sage 50, and Sage suites through integrated campaigns, leveraging key market events such as Payroll Year End and seasonality such as Black Friday. Campaign tactics will include in-product, paid media, email, DM, webinars, content, and more. Measuring, analyzing, and reporting on campaign performance with a strategic mindset to continuously optimize results is essential, alongside a deep understanding of marketing funnel metrics. The ability to set direction, influence, and collaborate with the UKIA digital and campaign hubs to develop and execute the plan is critical. This role will also lead inlife trading interlock with sales and performance teams, driving performance and continuous optimization. Influence and collaboration will also be needed with teams such as product and XD. Location - Hybrid, 3 days per week out of our Newcastle Office **Key Responsibilities** This role is the Marketing Lead for UKI Inlife Small Businesses, responsible for marketing targets across key products: SBCA, SBCP, Sage 50, and Sage suites. The focus is on driving marketing performance and contributing to the business unit (BU) in the region, including metrics such as log-in rate, units, ARR, SQOs, MQLs, and ROI. Responsibilities include: * Channel strategy \& Plan development: Developing and owning the integrated inlife marketing plan to drive both efficient and effective performance, utilizing various channels to reach existing customers, with a focus on email and in-product experimentation. * Experiment and optimise: With a Product-Led Growth mindset, drive experimentation using the product as a channel, as well as utilising behavioural data to trigger and personalise out-of-product channels. * Overseeing the entire customer journey from purchase through to retention/cancellation, including developing intent-led nurture journeys and working hand in hand with campaign hub for performance \& optimisation. * Cross functional collaboration: Interlock with Commercial and Routes to Revenue teams to drive prioritisation, budgeting and optimisation for Small Inlife. This involves annual budgeting, trading and product GTMs. * Lead Interlock with Campaign hub through performance cadence -- providing strong voice into the inlife trading meetings and regional sales trading calls. * Performance Analysis \& reporting: Regularly analayse campaign performance using KPIs such as units, MQLs-closed won and revenue. Provide detailed reports and actionable insights for senior leadership and stakeholders. * Data driven decisions: leverage analytics, testing and performance data to make informed decisions on campaign strategy and tactics to drive revenue. Continuously test and implement strategies to improve retention and existing customer revenue. * Acting as the Inlife lead for the business unit, working closely with UKIA digital and campaign hubs to prioritize and optimize execution. * Managing the marketing budget for the region. Skills, know-how and experience: * Experience in B2B marketing, ideally within a similar industry (SaaS). * Strong proven experience in customer lifecycle / existing customer marketing. * Experience and knowledge of Product-Led Growth. * Results driven with strong commercial acumen and focus on KPIs / performance. * Senior experience in fast paced / sales led organisation. * Exceptional communication to negotiate and influence at senior level. * Ability to lead through a matrix environment and multi team approach -- influencing across teams to get to right outcome including through the new UKIA hubs \& regional structures. * Resilience and strong accountability. #LI-SW1
Newcastle upon Tyne, UK
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