92 Other in England lowest at $15000.0+

Service Desk Analyst / IT Support Help Desk Technician63393315782273120

Workable

Service Desk Analyst / IT Support Help Desk Technician

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way. Working on a 3 days on, 3 days off shift pattern with 12 working hours a day, you’ll be responsible for completing detailed and accurate records after every call and logging any incidents or service requests received on the phone, via email or through customer portals. nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally. Where you will be working? You will be based within our newly built, high specification open plan head office in Dudley Requirements Our ideal candidate You’ll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues. Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously. Experience: IT Support: 1 year (preferred) Hospitality: 1 year (preferred) Work Location: In person Benefits Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include: Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us. 19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days. Take the time you need to relax, recharge, and spend quality time with your loved ones. Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.

Tipton, UK

Negotiable Salary

Cloud Computing Engineer - Trainee63393314579203121

Workable

Cloud Computing Engineer - Trainee

NO EXPERIENCE REQUIRED, WE WILL PROVIDE FULL TRAINING Take the first steps towards a new and exciting career in Cloud Computing. Due to a severe skills shortage in the marketplace AWS Cloud Computer Engineers are in high demand. We have a pool of employers who are seeking to employ newly trained individuals who are motivated to pursue a career in Cloud Computing. Our programmes will provide you the knowledge, skills and certifications required to succeed. Upon completion we will match you with our pool of employers, to help fill essential roles within this sector. Join us on our free AWS Career Webinar, by clicking 'Apply for this job', and we will send you the joining link. Once you have attended this free online event, you can decide if this is something that you would like to pursue. Requirements NO EXPERIENCE REQUIRED You should: Have a moderate understanding of the basics of IT. Be committed to pursuing a career in Cloud Computing. Be a quick learner. Be able to think in a structured manner. Benefits Quickest way to enter a lucrative career within Cloud Computing. Gain the skills, knowledge and certificates required for a career in Cloud Computing. Increased earning potential and job security. Flexible working opportunities within the industry. Platform to enter other career paths including Cyber Security, Artificial Intelligence, Big Data, Machine Learning, Cloud Security, Data Analytics, Networking and DevOps.

Stoke-on-Trent, UK

Negotiable Salary

Workable

Cloud Engineer

We seek a motivated Junior Cloud Engineer to join our dynamic team, focusing on solutions architecture in the AWS cloud environment. This entry-level position is ideal for individuals passionate about cloud technology and eager to learn and grow in a supportive environment. The Junior Cloud Engineer will work closely with experienced engineers to design, implement, and maintain cloud-based solutions that meet our clients' needs. Key Characteristics: Eagerness to Learn: A strong desire to expand knowledge and skills in cloud technologies and solutions architecture. Problem-Solving Mindset: Ability to think critically and approach challenges with a solution-oriented attitude. Team Player: Comfortable collaborating with diverse teams, sharing ideas, and contributing to group projects. Attention to Detail: Careful in executing tasks and following procedures to ensure high-quality outcomes. Adaptability: Willingness to embrace new technologies and methodologies in a fast-paced environment. Basic Outline of Duties: Assisting with Cloud Solutions Design: Collaborate with senior engineers to understand client requirements and assist in designing cloud architecture solutions on AWS. Implementing Cloud Infrastructure: Support the deployment and configuration of cloud resources, ensuring best practices are followed for security, performance, and cost-efficiency. Monitoring and Maintenance: Help monitor cloud environments for performance and security issues, assisting in troubleshooting and resolving incidents as they arise. Documentation: Maintain clear and comprehensive documentation of cloud architecture, processes, and configurations to facilitate knowledge sharing. Learning and Development: Engage in training and development opportunities, including certifications, to enhance cloud engineering skills and knowledge. Collaboration: Work closely with cross-functional teams to support integration and deployment processes, ensuring smooth transitions to cloud-based systems. Research and Stay Updated: Keep up-to-date with the latest trends and best practices in cloud computing and AWS technologies. Requirements No prior experience or knowledge in IT or cloud computing necessary Strong attention to detail and organisational skills Good communication and interpersonal skills Willing to learn A good grasp of English is essential Benefits Benefits: Hybrid Working Model: Enjoy the flexibility of a hybrid work environment, balancing remote work with in-office collaboration to suit your lifestyle and productivity needs. Professional Development: Access to training programs, workshops, and resources to enhance your skills, including opportunities for cloud certifications. Mentorship Program: Pair with experienced engineers who will provide guidance, support, and insights to help you grow in your role. Flexible Hours: Options for flexible working hours to accommodate personal commitments and promote work-life balance. Career Advancement Opportunities: Clear pathways for career progression within the organisation, encouraging long-term growth and development. Innovative Work Environment: Be part of a forward-thinking team that embraces new technologies and encourages creative problem-solving.

Birmingham, UK

Negotiable Salary

Hospitality Tech Implementer / Trainer63393293145345123

Workable

Hospitality Tech Implementer / Trainer

nGeneration provide IT Services and Solutions to the Hospitality, Leisure, and Retail Industry; further information can be found at www.nGeneration.co.uk. Our ‘Brand-New’ Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. You will be fully responsible and accountable for the objectives and responsibilities as detailed in this Job Description whilst working in line with company working processes, procedures and working practices. Key Objectives The Implementer role is responsible for the implementation of customers IT and EPoS systems as well as coaching and training of the end users, in line with multi customer business-as-usual activity involving installs, This role also includes a Company Car! moves and changes (IMAC) and or customer project rollouts. Summary of Main Responsibilities and Activities Conduct thorough preparation checks prior to attending sites. Attend customer sites in line with your schedule of works to conduct implementation services. Conduct system coaching and training in line with the specification of the customer IT solutions. Provide Go Live Support to the management and staff of the site. Act as co-ordinator of all third parties on site. Complete all site-specific documentation to include site sign off and report site issues to Project Control Build excellent customer relationships whilst on site. Comply with all company business processes and procedures. Conduct other tasks as may be required from time to time. Candidate Requirements: · Full UK Manual Driving License · EPOS Experience · Hospitality IT Experience · Customer Service Skills · Understanding of IT Hardware · Willing to travel ABOUT THE COMPANY nGeneration has been supporting the retail and hospitality industry for over 22 years, providing field service maintenance to the biggest hospitality chains across the UK. nGeneration also boasts a '20,000' sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as on-site repairs, support hub, staging and warehousing. All of the 'behind the scenes' staff are based at the HQ location, working smartly to provide the implementers with the best support and help to do the job effectively and efficiently. Requirements Working Away: You will be required to stay away overnight when the time to attend site is early ,or, when the site is a significant distance from your home, or, when you are required to work in a specific geographical area for a consecutive number of days. The company will centrally arrange, and book accommodation and overnight subsistence can be claimed via the company expense procedure. Job Type: Permanent. Salary: £25,214.00 per year APPLY TODAY Benefits Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include: Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us. 28 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 28 days. Take the time you need to relax, recharge, and spend quality time with your loved ones. Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities. Company Car: A high quality, fully expensed company car will be provided, covering business fuel, insurance, maintenance, and road tax for business and personal use. This benefit offers substantial savings.

Tipton, UK

£25,214/year