90 Call Centre & Customer Service in England lowest at $8.5+ | ok.com

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Call Centre & Customer Service in Godalming

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Call Centre & Customer Service

Godalming

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Location:Godalming

Category:Call Centre & Customer Service

Chef de Partie63845480946049120

About Us At Motorino London Ltd, our mission is to provide a vibrant and contemporary dining experience that showcases the best of modern British cuisine. Nestled in the heart of Covent Garden, we prioritize fresh, seasonal ingredients and sustainable practices. Join our dedicated team and help us craft dishes that not only taste exquisite but also tell a story of quality and provenance. The Role We are on the lookout for a skilled and creative Chef de Partie to join our passionate kitchen brigade. In this role, you will be an integral part of our culinary team, taking charge of a specific section and ensuring that each dish is prepared to the highest standards. This position offers the opportunity to showcase your culinary talents while working under the guidance of our experienced Head Chef. What You’ll Do Prepare and cook dishes to specification, maintaining the quality standards of the restaurant. Manage your section effectively, ensuring impeccable organization, cleanliness, and stock rotation. Train and mentor junior kitchen staff, helping them develop their skills and knowledge. Collaborate with the Head Chef on menu development and seasonal specials. Ensure compliance with health and safety regulations and uphold food hygiene standards. Requirements Proven experience as a Chef de Partie in a high-pressure kitchen environment (approx. 2+ years). Strong knowledge of modern British cuisine and culinary techniques. Passion for cooking with fresh, seasonal ingredients. Ability to work well with others and lead by example in a team-oriented setting. Excellent organizational skills and attention to detail. Right to work in the UK and flexibility to work evenings and weekends as needed. Benefits Competitive Pay & Earning Potential £37,000 - £42,000 indicative annual earnings (based on a 48-hour week). Hours & rota: full‑time, 5 days over 7 including evenings and weekends; rotas shared in advance. Holiday: 28 days per year including public holidays (pro rata). Perks: meals on duty, generous staff discount, structured training, tastings and clear progression in a growing group. Pension: company pension scheme. If you’re excited by honest ingredients, collaborative service and the energy of Fitzrovia — apply now and tell us why you’re the right fit for Motorino.

Complaint Specialist - Remote Role63845474566915121

Complaint Specialist - Remote Role

Are you passionate about resolving issues and ensuring customers feel heard, valued, and respected? We’re looking for a Complaint Specialist to take ownership of customer complaints, working to deliver fair, timely, and effective resolutions while driving improvements in the overall customer experience. As a Complaint Specialist within our customer care department, you’ll handle complaint cases with professionalism and empathy, investigate root causes, and collaborate with teams across the business to reduce repeat issues. You’ll play a vital role in turning challenges into opportunities to build stronger customer relationships. About ihateironing: We are an exciting, fast-growing and innovative company with big ambitions winning multiple awards. We make busy people's lives easier, press a button on our mobile app and someone arrives at your doorstep takes away your dirty laundry and delivers back beautifully cleaned and ironed the next day. Customer care is one of the most important aspects of our business. Your role will be an integral part of our successful team. You must have a passion for customer service and will adopt the critical responsibility of ensuring the ihateironing experience is consistently excellent. This is a complex role where you sit between our Customers and Dry Cleaning Partners and you have to troubleshoot and resolve any issues that arise. There will be a two week training period in London, for which you must be able to attend. Travel and accommodation will be provided. Requirements We pride ourselves on outstanding customer care and we are looking for someone with the following characteristics, skills and experience to join our ever expanding and successful team: Two year's minimum previous customer care experience Proven experience in complaints management, customer relations, or a similar leadership role. Excellent attention to detail Well-organised and punctual A reliable and supportive team member Multitasking and time management Honesty and professionalism in everything you do Working hard and weekends when required Ability to manage pressure, prioritise effectively, and make sound decisions. Handling customer complaints and providing appropriate solutions Ability to think on your feet and use your own initiative Benefits £20.00 monthly health and fitness subsidy Company bonus scheme Company pension Paid accommodation for two weeks of training in London Subsidised laundry and dry cleaning Opportunity for progression Great working environment Fully remote position Work every second weekend

Negotiable Salary

Junior Sous Chef63845473944835122

Junior Sous Chef

About Us At Town London Ltd, we are committed to delivering an exceptional dining experience that is both innovative and rooted in tradition. Our restaurant, situated in the heart of Covent Garden, focuses on modern British cuisine using the freshest seasonal ingredients sourced from local suppliers. With a vibrant atmosphere and a dedication to quality, our team works collaboratively to craft dishes that delight our guests. The Role We are seeking a motivated and talented Junior Sous Chef to join our culinary team. In this role, you will support the Sous Chef and Head Chef in overseeing kitchen operations and managing the kitchen staff. This position offers a fantastic opportunity to develop your culinary skills and contribute to the menu while ensuring that our high standards of food quality and presentation are upheld. What You’ll Do Assist in the daily management of kitchen operations, ensuring a smooth and efficient workflow. Prepare and execute high-quality dishes in line with our seasonal menu and standards. Help train and mentor junior chefs, fostering a positive and productive kitchen environment. Monitor food safety and hygiene standards, ensuring compliance with health regulations. Contribute creatively to menu planning, offering input on specials and new dishes. Requirements Experience as a Chef de Partie or Junior Sous Chef in a busy and reputable kitchen (approx. 2-3 years). Strong culinary skills and a solid understanding of modern British cuisine. Enthusiasm for using fresh, seasonal ingredients and a passion for food. Ability to work efficiently under pressure and manage time effectively. Excellent communication skills and a team-oriented mindset. Legal right to work in the UK and flexibility to work evening and weekend shifts. Benefits Competitive Pay & Earning Potential £45,000 indicative annual earnings (based on a 48-hour week). Hours & rota: full‑time, 5 days over 7 including evenings and weekends; rotas shared in advance. Holiday: 28 days per year including public holidays (pro rata). Perks: meals on duty, generous staff discount, structured training, tastings and clear progression in a growing group. Pension: company pension scheme. If you’re excited by honest ingredients, collaborative service and the energy of Fitzrovia — apply now and tell us why you’re the right fit for Motorino.

Assistant Bar Manager63845465958403123

Assistant Bar Manager

About Us At Town, our vision is to create a welcoming space where guests can enjoy excellent food and drinks in a relaxed atmosphere. Located in the vibrant Covent Garden, we pride ourselves on our sustainable practices and our commitment to using only the finest ingredients, expertly crafted by our talented team. The Role We are seeking an enthusiastic and experienced Assistant Bar Manager to join our dynamic team. In this role, you will help lead our bar operations and ensure that every guest enjoys an exceptional drinking experience. You will be responsible for maintaining our high standards while supporting our Bar Manager in all aspects of running the bar. What You’ll Do Assist in managing bar operations, including stock control, ordering, and inventory management. Train, mentor, and inspire a team of bartenders to deliver outstanding service and cocktails. Collaborate with the Bar Manager to develop and update the cocktail menu, focusing on seasonal and local ingredients. Ensure compliance with health and safety regulations and maintain cleanliness and organization at the bar. Engage with guests to enhance their experience, taking feedback and suggestions to heart. Requirements Experience in a supervisory or management role within a bar or restaurant setting (approx. 2+ years). Strong knowledge of mixology, wine, and spirits. Excellent leadership skills with the ability to motivate and inspire a team. Exceptional communication and customer service skills. Ability to work in a fast-paced environment while maintaining a positive attitude. Legal right to work in the UK and the flexibility to work evenings and weekends. Benefits Competitive Pay & Earning Potential £18.16 – £18.80 per hour typical take-home pay, including a discretionary share of the service charge (tronc). £42,500 – £44,000 indicative annual earnings (based on a 45-hour week). Hours & rota: full‑time, 5 days over 7 including evenings and weekends; rotas shared in advance. Holiday: 29 days per year including public holidays (pro rata). Perks: meals on duty, generous staff discount, structured training, tastings and clear progression in a growing group. Pension: company pension scheme. If you’re excited by honest ingredients, collaborative service and the energy of Covent Garden — apply now and tell us why you’re the right fit for Town.

Waiter / Waitress63845463574019124

Waiter / Waitress

About Us Town is a modern British restaurant from chef Stevie Parle, located in the heart of Covent Garden. We cook over open fire, work directly with regenerative producers, and serve food rooted in seasonality, simplicity, and provenance. Our service is calm, confident and genuinely warm — designed to make people feel truly welcome. The Role We’re looking for experienced, confident Waiters and Waitresses to join the front-of-house team at Town. You’ll play a key part in delivering relaxed but precise service, helping guests feel cared for from the moment they arrive. If you’re curious about great ingredients, take pride in doing things properly, and thrive in fast-paced environments without the fuss, we’d love to meet you. What You’ll Do Guide the Guest Experience: Run your section from greet to goodbye — set the pace and read the room. Communicate with Confidence: Take clear, accurate orders and share specials and timings with confidence. Be a Team Player: Work closely with kitchen, bar and host so service flows without interruption. Uphold Our Standards: Keep the floor guest‑ready; help with set‑up, close‑down and occasional events. Requirements Proven FOH experience in a quality, fast‑paced restaurant or bar (approx. 2+ years). Warm, professional presence; calm, kind and consistent under pressure. Clear, confident communication and a collaborative approach to teamwork. Curiosity about food, fire-led cooking, and sustainable sourcing. Sound allergen awareness and menu knowledge; comfortable using a modern POS. Reliability, punctuality and the legal right to work in the UK. Benefits Competitive Pay & Earning Potential £15.50 – £17.00 per hour typical take-home pay, including a discretionary share of the service charge (tronc). £36,270 – £40,000 indicative annual earnings (based on a 45-hour week). Hours & rota: full‑time, 5 days over 7 including evenings and weekends; rotas shared in advance. Holiday: 29 days per year including public holidays (pro rata). Perks: meals on duty, generous staff discount, structured training, tastings and clear progression in a growing group. Pension: company pension scheme. If you’re excited by honest ingredients, collaborative service and the energy of Covent Garden — apply now and tell us why you’re the right fit for Town.

Bilingual German / English Customer Service Representative63845454686465125

Bilingual German / English Customer Service Representative

At eSalon, we’ve transformed the way people experience at-home hair color. Our licensed colorists create custom, salon-quality formulas made to order and delivered straight to each client’s door. With millions of unique color combinations, we bring personalization, professional results, and confidence to clients around the world. We are looking for a bilingual German speaking Customer Service Representative to join our team. If you’re a native German speaker with strong English skills, this fully remote role (based in the UK and reporting to our UK/EU Customer Service Manager) could be the perfect fit. We’re seeking someone who is empathetic, persuasive, and a natural communicator—someone who can build strong connections with customers, turn challenges into solutions, and ensure every interaction is a positive one. In this role, your ability to engage with clients will not only reduce churn but also provide meaningful insights into our products, services, and overall customer experience. This is a remote, full-time position; however, you must be based in the UK and will be required to travel to our London Office for occasional trainings and team-building events, so candidates must be local to the area. Responsibilities: Working in a call center environment, answering a high volume of inbound retention and customer service calls from across the US, UK and EU. Provide customer service via many channels including phone, email, and chat in both English and German. Retain clients in accordance with company requirements and customer needs. Meet and exceed individual goals. Document client interactions accurately. Communicate ongoing retention activity and progress. Project professionalism and work cooperatively with other departments and seek further advice and guidance when necessary. Other duties as required. Requirements 1+ years customer service or call center experience Native German speaker whose also fluent in English (reading, writing, speaking) Top notch phone presentation skills. Active experience utilizing CRM systems to document daily calls, meetings, and activity is required. Must be organized, self-motivated, driven, and have an appetite to succeed. Consistent track record of retaining a high percentage of clients. Excellent writing skills. Stable work history. Highly motivated & energetic. Flexible and able to thrive in a fast paced, high growth environment. Must be able to commute to the London office occasionally for training and team-building events. Must be authorized to work in the UK without sponsorship and perform the role from within the UK. Benefits £32,500 annual Salary Full Time Standard Benefits Pension 28 Days Holiday Fully Remote position Rewarding culture & work / life balance

Lifeguard - Full Time - Eastwood Leisure Centre63845441458305126

Lifeguard - Full Time - Eastwood Leisure Centre

Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference. As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired. If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good. We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together. In the role of Lifeguard, you will ensure the best levels of service are achieved for our customers through offering a friendly, clean and safe facilities. We’re not looking for the next Duncan Goodhew but you will need to be able to swim competently. If you need extra coaching to get to the level needed to become a lifeguard, don’t worry as one of our excellent swim teachers will be able to support you to improve. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. Hours: 37 hours per week, Monday - Sunday (Rota basis). Requirements NPLQ qualification or equivalent Competent swimmer – swim test will need to be completed as part of the interview process. An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff. Well developed interpersonal skills. Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues. To be able to work flexibly and understand instructions from managers. Demonstrated passion and energy for the leisure industry. Benefits We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you? My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending. Discounted Staff membership (including family members) Incremental holidays Employee Assistance Programme - 24/7 confidential, independent and professional counselling. Company pension Various insurance and saving schemes Financial advice Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings) All this as well as fully funded training and career progression opportunities in a team working environment Closing date: 12th September 2025 Salary: up to £23,555 per annum

Bilingual French / English Customer Service Representative63845438445827127

Bilingual French / English Customer Service Representative

At eSalon, we’ve transformed the way people experience at-home hair color. Our licensed colorists create custom, salon-quality formulas made to order and delivered straight to each client’s door. With millions of unique color combinations, we bring personalization, professional results, and confidence to clients around the world. We are looking for a bilingual French speaking Customer Service Representative to join our team. If you’re a native French speaker with strong English skills, this fully remote role (based in the UK and reporting to our UK/EU Customer Service Manager) could be the perfect fit. We’re seeking someone who is empathetic, persuasive, and a natural communicator—someone who can build strong connections with customers, turn challenges into solutions, and ensure every interaction is a positive one. In this role, your ability to engage with clients will not only reduce churn but also provide meaningful insights into our products, services, and overall customer experience. This is a remote, full-time position; however, you must be based in the UK and will be required to travel to our London Office for occasional trainings and team-building events, so candidates must be local to the area. Responsibilities: Working in a call center environment, answering a high volume of inbound retention and customer service calls from across the US, UK and EU. Provide customer service via many channels including phone, email, and chat in both English and French. Retain clients in accordance with company requirements and customer needs. Meet and exceed individual goals. Document client interactions accurately. Communicate ongoing retention activity and progress. Project professionalism and work cooperatively with other departments and seek further advice and guidance when necessary. Other duties as required. Requirements 1+ years customer service or call center experience Native French speaker whose also fluent in English (reading, writing, speaking) Top notch phone presentation skills. Active experience utilizing CRM systems to document daily calls, meetings, and activity is required. Must be organized, self-motivated, driven, and have an appetite to succeed. Consistent track record of retaining a high percentage of clients. Excellent writing skills. Stable work history. Highly motivated & energetic. Flexible and able to thrive in a fast paced, high growth environment. Must be able to commute to the London office occasionally for training and team-building events. Must be authorized to work in the UK without sponsorship and perform the role from within the UK. Benefits £32,500 annual Salary Full Time Standard Benefits Pension 28 Days Holiday Fully remote position Rewarding culture & work / life balance

Customer Service Agent63845438142595128

Customer Service Agent

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If so, this could be the opportunity you’ve been waiting for. webook.com is one of the leading event ticketing and experience booking platforms in the world, known for its cutting-edge technology, agility, and robust feature set. We’ve supported some of the largest large-scale events, processing over £400 million in sales to date. Role Overview Provide ticket buyers with outstanding support and assistance across multiple channels while ensuring smooth resolution of inquiries. Key Responsibilities Provide the best possible experience for ticket buyers requiring assistance. Deliver outstanding customer care primarily via live chat and e-mail. Assist with requests for refunds, exchanges, and claims to minimise chargebacks. Requirements 1–3 years of experience in customer service, preferably in ticketing or live events. Excellent communication and problem-solving skills. Ability to manage multiple requests efficiently and professionally. Experience with live chat and CRM systems is a plus.

Negotiable Salary

Customer Service Manager63845438123393129

Customer Service Manager

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If so, this could be the opportunity you’ve been waiting for. webook.com is one of the leading event ticketing and experience booking platforms in the world, known for its cutting-edge technology, agility, and robust feature set. We’ve supported some of the largest large-scale events, processing over £400 million in sales to date. Role Overview Oversee the contact centre to ensure ticket buyers receive the best possible experience while managing team performance and operational efficiency. Key Responsibilities Provide the best possible experience for ticket buyers. Set, monitor, and meet contact centre rota and performance targets for efficiency and quality. Manage the daily operation of the contact centre, including coaching and motivating agents. Identify training needs and develop/deliver training material. Record statistics, user rates, and performance levels, preparing reports as required. Handle any matters requiring escalation. Requirements 3+ years in customer service management, preferably in ticketing or live events. Strong leadership, coaching, and team management skills. Excellent communication and problem-solving skills. Experience with contact centre tools and CRM systems.

Negotiable Salary

Danish Speaking - Bank Collections Officer in Malta - Sales Exp. Required638454161984011210

Danish Speaking - Bank Collections Officer in Malta - Sales Exp. Required

Next Job Abroad is thrilled to announce an exceptional career opportunity for a Danish Speaking Bank Collections Officer situated on the beautiful island of Malta! This role is perfect for professionals with a background in sales and a passion for customer service. You will be instrumental in assisting clients with their banking needs, promoting relevant products and services, and ensuring a smooth collection process. Experience the stunning Mediterranean lifestyle while advancing your career in a dynamic banking environment. Responsibilities Assist customers in Danish and English with inquiries about banking products and services. Utilize your sales experience to identify and present suitable banking solutions to clients. Guide customers through account management, transactions, and product applications. Collaborate with team members to meet individual and team sales targets. Resolve any issues or complaints raised by customers promptly and effectively. Maintain accurate and detailed records of client interactions in our database. Stay informed about product offerings and changes in banking regulations. Requirements Fluency in Danish and strong command of English; knowledge of additional languages is beneficial. Previous experience in customer service, ideally in a banking or sales role, is essential. Proven sales skills with a successful track record of achieving targets. Excellent communication skills, both oral and written. Ability to work effectively in a fast-paced and challenging environment. Familiarity with banking software and CRM systems is an asset. Willingness to relocate to Malta is required. Benefits Career growth opportunities in a renowned global bank. International & diverse work environment. Competitive performance bonuses. Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. Yearly salary €25.000 excluding bonuses. Health care benefits and numerous other discounts. Fully paid training by certified instructors. State of the art premises, providing a great working environment with relaxing break areas. Special events as well as community & social responsibility initiatives. Work for a Great Place to Work-Certified Company. Relocation package (reviewed case by case) This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Danish Speaking - Bank Customer Service in Malta - Sales Exp. Required638454161736971211

Danish Speaking - Bank Customer Service in Malta - Sales Exp. Required

Are you ready for an adventure in the sun? Next Job Abroad is excited to announce an opening for a Danish Speaking Bank Customer Service Representative in the beautiful island of Malta! Join our vibrant team and embark on a rewarding career where your sales expertise meets exceptional customer service. You'll be the key point of contact for our clients, helping them navigate banking inquiries while showcasing our fantastic financial products. Imagine working in a lively atmosphere while soaking up the rich culture of Malta! Your Mission Be the friendly voice that answers customer inquiries about our banking services and products in both Danish and English. Utilize your sales experience to identify customer needs and recommend personalized financial solutions. Guide clients through account openings, transactions, and general banking logistics. Collaborate with our enthusiastic sales team to achieve and exceed set targets. Handle customer concerns with empathy and ensure timely solutions, keeping satisfaction high. Accurately document customer interactions in our database and maintain high standards of service. Stay informed about our products and industry regulations to be the best resource for our clients. Requirements Fluency in Danish and proficiency in English; additional languages are a bonus. Previous experience in customer service, particularly in sales or banking, is essential. A strong sales track record demonstrating your ability to meet targets. Outstanding communication skills that inspire and engage others. The ability to thrive in a buzzing environment while handling multiple tasks. Familiarity with banking systems and CRM software is a definite plus. A willingness to relocate to Malta and embrace this incredible opportunity! Benefits Career growth opportunities in a renowned global bank. International & diverse work environment. Competitive performance bonuses. Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. Yearly salary €25.000 excluding bonuses. Health care benefits and numerous other discounts. Fully paid training by certified instructors. State of the art premises, providing a great working environment with relaxing break areas. Special events as well as community & social responsibility initiatives. Work for a Great Place to Work-Certified Company. Relocation package (reviewed case by case) This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Customer Service Assistant (Arcades)630935988844811212

Customer Service Assistant (Arcades)

**HB Leisure**is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team. We like to do things differently here at **HB Leisure** , we don't just open doors to a career in the **leisure industry** , and we also offer the **opportunity to travel the globe to experience working in our other incredible locations**! If a desk isn't for you, then you are for us, so why don't you join us working in a **fun theme park environment** and **develop skills** that will be recognised throughout your career! As a **Customer Service Assistant (Arcade Host)**, you will be responsible for delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games in the Arcade. **In return we will offer you:** * Competitive rates of pay * Flexible working hours * Recommend A Friend Bonus (Subject to T\&C's) * Winter Opportunities between your Seasonal Contract * Discounts to hundreds of tops retailers * Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts. * Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world's most amazing locations **Person Specification:** * Great customer service, communication skills and a positive, outgoing personality * Honest, reliable and a responsible individual with strong work ethic * Are able to offer good availability on weekdays and weekends (including bank holidays) * Be able to follow instructions and comply with all company standards * Have reliable transportation -- due to the location of the site

Negotiable Salary

Client Services Assistant - Part-time FTC630935988309771213

Client Services Assistant - Part-time FTC

Join our vibrant Rapport team as a **Client Services Assistant**! The Client is a multinational 'Magic Circle' law firm headquartered in London, and you will play a crucial role in providing the highest level of service and care to the client, its customers, guests, and service partners in line with service level agreements and set policies and procedures. We have a great opportunity for an experienced Client Services Assistant to join the Rapport family, based at our client's headquarter building in London's Canary Wharf. You will join a diverse team of 17 Rapport Ambassadors with a proven track record of achieving the highest levels of client service, giving you an amazing opportunity to learn and develop. ***Type of contract:***Part-time, Fixed Term Contract -- 1 year ***Hours*** *:*14 hours per week (Thursday -- Friday, or Monday -- Tuesday; on a shift rota basis between 7:30 AM and 8 PM) **What will you get?** * **Financial Freedom:**Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! * **Secure Your Future:**Benefit from a contributory pension scheme for a stable financial tomorrow. * **Health Matters:**Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. * **Thrive Personally \& Professionally:**Unlock endless learning and development opportunities to elevate your career! * **Celebrate Excellence:**Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. * **Give Back to Community:**Take one paid day off annually to support a cause you're passionate about! **Main responsibilities** * Providing seamless guest management on behalf of our client, including the welcoming of all guests and employees into the building. This includes clients attending events in our large function spaces. * Taking ownership of the reception areas and all aspects of the client's journey between these areas. * When on client floor, welcoming all guests, assisting with cloakroom requirements, and escorting them to their meeting rooms. * Performing room checks, ensuring high levels of cleanliness/ tidiness are maintained. * Working closely with all other service providers, contractors and the wider Facilities and Business Operations team. This is a joined Rapport/ Restaurant Associates site and a cohesive working relationship between all team members is essential. * Managing the meeting room booking process for the London office via the Condeco booking platform. * Supporting the dedicated on-site events team when event planning and delivery as required. * Supporting the floor host function as required. * Answering and directing incoming calls via the client's Switchboard console. * Assisting with training new joiners. * Adhering to all site procedures and standards. **The ideal candidate will** * Share our Rapport values: ***Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together*** * Be energetic, proactive, flexible with great attention to detail, can-do attitude, and ambition to learn and grow. * Have an outgoing personality and be able to easily build rapport with key stakeholders, both internal and external. * Be a customer focused team player who is recognised as patient, friendly, reliable, flexible and takes pride in what they do. * Have a desire to be part of a winning team, where you can truly make a difference. * Have excellent communication skills, written and verbal. * Display excellent personal presentation and interpersonal skills. * Have experience in customer service, preferably in a corporate/five-star luxury hotel environment/premium airlines. **About us** Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK\&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at www.rapportservice.com. *Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.*

Negotiable Salary

Head Waiter630939141384991214

We are looking for a motivated and experienced head waiter/waitress to join our modern French restaurant with a notable wine list, flower-filled conservatory and log fire situated in Covent Garden, London's West End. The successful candidate will work well within a team to ensure that service is smooth and that customers receive an unforgettable experience. You will ensure that service is delivered to the highest standards whilst exceeding customer expectations. We want someone who is professional, self motivated, able to work under pressure and has aspirations to develop themselves to grow within the business. Modern French restaurant with a notable wine list, flower-filled conservatory, and log fire. INDFOH

Negotiable Salary

Operational Risk Manager630939138819851215

Operational Risk Manager

Where you'll fit in \& what our team goals are... In your role you will work in the 2nd Line Operational Risk Management (ORM) Team, supporting the development and continuous improvement of a robust risk management framework. **How you'll spend your time...** * Provide ongoing oversight and constructive challenge to the 1st line risk team on the Risk Management Framework. * Partner with members of the first line on the implementation and maintenance of CoE minimum standards. * Work with the 1st line team on the remediation, documentation and closure of Risk Events. * Develop and maintain comprehensive ORM process guidance to embed consistency and quality across EMEA risk management framework. * Proactively identify opportunities to enhance risk management practices, championing continuous improvement and fostering a culture of accountability. * Collate, process and analyse business data / MI relating to Risk Events, risk issues, RCSA outputs, business projects and remedial activities. * Engagement in projects and act as Risk Lead. Helping ensure that risk matters are appropriately considered. **To be successful in this role you will have...** * Demonstrable knowledge of key asset management processes * Solid stakeholder management skills * Excellent time management, organisational skills and self-direction **If you also had this, it would be great...** * Finance industry experience (preferably in Risk/Asset Management) * Relevant financial services / risk qualifications preferred **About Columbia Threadneedle Investments** Working at Columbia Threadneedle Investments you'll find growth and career opportunities across all of our businesses. We're intentionally built to help you succeed. Our reach is expansive with a global team of 2,500 people working together. Our expertise is diverse with more than 650 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients' specific requirements. Columbia Threadneedle is a people business and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. We are committed to providing an inclusive workplace that supports the diversity of our employees and reflects our broader communities and client-base. We appreciate that work-life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter. **Full-Time/Part-Time** Full time **Worker Sub Type** Permanent **Job Family Group** Business Support \& Operations

Negotiable Salary

Customer Service Assistant (Arcades)630939135969291216

Customer Service Assistant (Arcades)

**HB Leisure**is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team. We like to do things differently here at **HB Leisure** , we don't just open doors to a career in the **leisure industry** , and we also offer the **opportunity to travel the globe to experience working in our other incredible locations**! If a desk isn't for you, then you are for us, so why don't you join us working in a **fun theme park environment** and **develop skills** that will be recognised throughout your career! As a **Customer Service Assistant (Arcade Host)**, you will be responsible for delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games in the Arcade. **In return we will offer you:** * Competitive rates of pay * Flexible working hours * Recommend A Friend Bonus (Subject to T\&C's) * Winter Opportunities between your Seasonal Contract * Discounts to hundreds of tops retailers * Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts. * Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world's most amazing locations **Person Specification:** * Great customer service, communication skills and a positive, outgoing personality * Honest, reliable and a responsible individual with strong work ethic * Are able to offer good availability on weekdays and weekends (including bank holidays) * Be able to follow instructions and comply with all company standards * Have reliable transportation -- due to the location of the site

Negotiable Salary

Customer Success Associate630939136538911217

Customer Success Associate

**Vacancy No** VN893 **Location** **Employment Type** Perm **Basis** **Fixed Term Duration** **Overview** The Customer Success Executive focuses on managing and supporting customers during their subscription period and helps to secure the renewal. **Main Duties and Responsibilities** * Ensure the customer renews products for the following Chambers Guide / subscription period. * Onboard new customers and focus on helping them get the most value out of their purchase, sharing best practice and success stories. * Work with marketing, product and sales teams on retention campaigns to raise awareness of Chambers and help to develop the product offering. * Identify upsell and cross-sell opportunities and make the appropriate referrals. * Resolve customer queries and liaise with internal teams where needed. * Identify risky accounts and take the necessary steps to mitigate any cancellations. * Work closely with other internal teams to aid the development of new initiatives as well as improving current initiatives. **Skills and Experience** * 1-2 years in a previous Customer Success or client-facing role * Impressive communication and interpersonal skills, both in person and remote * Knowledge of customer success best practice and procedures * Knowledge of Salesforce or other CRM systems would be highly beneficial * Some knowledge of the legal sector would be desirable **Person Specification** * A natural people person who enjoys helping others * Highly organised * High level of accuracy and an eye for detail * Strong communication skills (listening, written, verbal) * Fluency in Mandarin, Portuguese, French, or German is a plus **Benefits** **Applications Close Date** **Job Description** **Equal Opportunity Statement**

Negotiable Salary

Customer Success Manager633933167732491218

Customer Success Manager

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. A unique opportunity to join Luminance’s growing global Customer Success team presents the opportunity to work with businesses spanning the top international law firms to household names in every sector spanning 60 countries including major manufacturing companies, high growth technology companies, global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of our customers’ objectives whilst maintaining a clear vision for how our ground-breaking technology will transform the way individuals and companies work with contracts every day. The ideal candidate will have a natural ability to build rapport with customers, maintaining excellence in every interaction, with a strong drive for results. Duties will include a broad range of tasks including establishing and maintaining positive customer relationships; devising, implementing and project managing onboarding and rollout programs for customers spanning small/mid-size companies through to enterprises with thousands of users; training and advising customers on product best practices; and minimising churn. They should also be able to provide insights on customer-to-business interactions using available data, improve customer experience through product support and feedback, and handle customer complaints and requests with professionalism. Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. To apply, please send your CV and covering letter to recruitment@luminance.com Responsibilities Develop and foster an excellent customer experience across Luminance’s comprehensive product suite Facilitate a seamless handover from pre-sales to post-sales by maintaining close collaboration with the Product Specialist and Sales Teams to execute on the customer's vision for the Luminance product Oversee customer engagements post-sale, fostering relationships through expertise in our product and effectively executing established onboarding and implementation processes Gain and maintain an in-depth knowledge of the product to meet individual customer business requirements Work closely with customers to establish proactive deployment, transition, and user adoption strategies. Collaborate with the Sales Team to create practical, measurable plans that embed Luminance into the core of our customers' day to day. Liaise with the Support Engineers, Product and Technical Operations Teams to communicate potential product enhancements and streamline issue resolutions Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases Maximise customer renewals via successful onboarding and user engagement; minimise risk of customer churn Analyse customer data to improve customer experience and engagement Hold product demonstrations for customers Regular domestic and international travel to meet with customers and build robust business relationships Evaluate and improve tutorials and other communication/training infrastructure Requirements Bachelor’s of Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US) Highly organised with ability to multi-task and prioritise effectively Self-driven and proactive Excellent communication and interpersonal skills, both verbal and written Patient and active listener Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge Detail oriented with a problem-solving attitude Excellent product knowledge Passion for customer experience Ability to work in an innovative and fast-paced environment whilst delivering to deadlines

Negotiable Salary

Hyde Park Winter Wonderland Staff 25/26635802863162891219

Hyde Park Winter Wonderland Staff 25/26

Be part of London’s most spectacular and iconic home of winter fun and help us create a world of joy and excitement for everyone this festive season. Celebrating a long-standing London tradition and partnership with the Royal Parks, Winter Wonderland is returning to Hyde Park this year from 13th November, 2025 to 1st January, 2026. For us, it’s all about working together and we are looking to hire collaborative team members across our different functional areas who are passionate about delivering a magical experience to our guests, helping them to create memories that will last throughout the year. We are currently hiring for the following roles: BOX OFFICE STAFF BAR STAFF BAR SUPERVISORS BAR MANAGERS BAR ICE STAFF ICE MARSHALS ICE RINK ASSISTANTS ICE SLIDE ASSISTANTS MAGICAL ICE KINGDOM HOSTS CUSTOMER SERVICE ASSISTANTS Requirements Candidates must be able to work at least 35 hours per week to include some availability over weekends, be over the age of 18 and eligible to work in the UK. Preference will be given to candidates who can demonstrate exceptional customer service skills and a real desire to make Winter Wonderland the very best it can be. To qualify as an Ice Marshal you will need to be a competent skater to assist guests with their safety and enjoyment. You will also need to own your own ice skates. Benefits We offer a competitive rate of pay, staff discounts and incentive schemes and a fun, festive atmosphere. As an event we celebrate inclusivity and accessibility and we want to reflect this in our workforce too. We aim to create a diverse and supportive environment where everyone can thrive regardless of their age, race, gender, disability or sexual orientation.

Negotiable Salary

Customer Success Manager (SaaS)635802855587851220

Customer Success Manager (SaaS)

Freight forwarding is a $200B+ industry you might not know about, but it’s the backbone of the global economy, ensuring goods move seamlessly around the world. Freight forwarders—like DHL, FedEx, and UPS—act as “travel agents” for goods, managing the complex operations that keep supply chains running. Surprisingly, this critical industry remains largely untouched by modern software, with many processes still managed manually or through outdated systems. The eco-system is so fragile that one missed email can disrupt an entire shipment, leading to delays, poor service, and financial losses. At Raft, we’re building an AI platform to automate freight operations. From auditing invoices and preparing customs filings to syncing information across systems, we empower operators to work more efficiently and accurately. The impact? Faster service, fewer errors, and more time for businesses to focus on growth and customer service. We’re fortunate to have the support of top investors who are just as passionate as we do about transforming the industry, including Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam), and Dynamo Ventures (Sennder, Stord, Gatik). As a Customer Success Manager, you'll own and manage a portfolio of customers, helping them maximise value from the platform. Want a glimpse into how Raft's Customer Success team drives innovation for freight forwarders? Our Enterprise CS Manager, Adele Miftari, shares key insights in her must-read blog: What Freight Forwarders Need to Know to Succeed with AI Partnerships. Day-to-day you will: Own and manage the entire customer lifecycle for your portfolio of customers. Your customers will comprise of mid-market and enterprise Freight Forwarders. Be the Expert, and earn the Trusted Advisor status with your customers Build, nurture & own relationships with key stakeholders Build and execute Success Plans for your customers, helping them maximise value from the platform Drive product adoption and customer advocacy Organise and lead regular business reviews Coordinate cross-functionally with other teams to help drive the right outcomes for the customer Be the Voice of the Customer We specifically want someone who has: Experience in the Freight Forwarding / Supply Chain industry Customer Success Management experience in a SaaS environment Comfortable with the use of technology Great people skills and at ease communicating with stakeholders from all levels of an organisation. Sound business judgment and decision-making abilities The mindset of continuous improvement with a desire and drive to own, manage and develop new or existing processes Excellent written and verbal communication to stakeholders Apply because you want to... Have the opportunity to work in a global market and compete with best in class companies that are on the front line of innovation Work in a modern Product-led company Get exposure to working with stakeholders on a global level across different industries Work in a tech, fast-paced and challenging environment that provides opportunities for professional and personal growth Work in a multicultural environment Requirements

Negotiable Salary

Retail Associates (Freelance - As required)635802848730891221

Retail Associates (Freelance - As required)

We are a small business with a big mission - and we'd be thrilled to have you join us! Successful applicants will be contacted mid-Feb 2025 for interviews. (Excited to speak soon!) Ideal Start Date: We will be at variety of fairs and popups from April onwards. - - - - - who? Grounded 1002 is dedicated to helping individuals become the best version of themselves. With a strong online presence and highly sought-after in-person experiences, we are seeking passionate individuals to contribute to our ongoing success and growth. Our temporary retail popups serve as a physical extension of our mission. We are currently looking for Retail Associates to join us on a project basis to assist at pop-up stores, exhibitions, concerts, and festivals. what? You will have the opportunity to engage with customers in-person, whether it be through workshops, concerts, lectures, retreats, or pop-up stores and exhibitions. Your extensive knowledge and passion for our products and services will be crucial in helping customers on their wellness journey and ensuring they find the perfect solutions for their needs. With our focus on educational content, experiences, and luxury wellbeing products, our aim is to inspire individuals to embrace curiosity and improve their overall well-being. If you enjoy connecting with people, have a keen interest in wellness, and thrive in a dynamic and customer-centric environment, then this is the perfect opportunity for you to contribute to our mission. where and when? The first event will take place at Kensington Olympia from May 24th - May 27th at the Mind Body Spirit Festival. After that, plan to showcase in various environments across London ranging from one-day to one-week events. We are flexible with the days and hours - our main goal is to have passionate, smart, and caring individuals work with us. how? As a Retail Associate, you will play a vital role in promoting an #intuitivelifestyle. We pay hourly for any events, gigs, festivals, or exhibitions you join us at. Responsibilities In this role, you will collaborate with the CEO, our Sales Advisor, and other freelancers to: Provide exceptional customer service to all customers, delivering a personalised and memorable shopping experience Educate customers about our luxury wellbeing products, including their features, benefits, and proper usage Assist customers in selecting the right products based on their needs and preferences Maintain a clean and organised retail store environment to create an inviting atmosphere for customers Process sales transactions accurately and efficiently, including handling cash, credit card transactions, and discounts Maintain an organised and appealing store display, ensuring products are accurately priced and stocked Generate leads and build relationships with potential customers, promoting the Grounded 1002 brand Conduct product demonstrations and educate customers about the benefits of our products Keep track of FAQs, feedback, and customer insights to help us improve After the retail events, collaborate with the CEO, Sales Advisor, and freelancers to develop and implement sales strategies and initiatives Stay up-to-date with current industry trends, product knowledge, and competitor offerings to provide accurate information and recommendations to customers Come join us on our journey to empower individuals to live their best lives and experience the transformative power of an intuitive lifestyle. Requirements High school diploma or equivalent 1+ year of retail sales experience, preferably in the health, wellness, or hospitality industry Strong communication and interpersonal skills Passion for health, wellness, and providing exceptional customer service High level of professionalism with colleagues and customers Ability to work in a fast-paced environment and multitask effectively Detail-oriented with excellent organisational skills Proficient in using point-of-sale systems and handling cash transactions Flexibility to work a flexible schedule, including evenings, weekends, and holidays Must be okay standing for 7+ hours Must be okay lifting products, cleaning, setting up retail displays Experience in visual merchandising is a plus Knowing languages in addition to English is a plus Benefits An opportunity for personal growth through participating in a variety of projects Free Grounded 1002 products Learn about best practices in wellness At Grounded 1002, we are dedicated to creating a positive and inclusive work environment where everyone is valued and celebrated We will provide ongoing training about our business and development opportunities to help you enhance your skills and foster personal growth with each project you join us for Succession planning: The successful candidate will have the opportunity to develop their part-time within Grounded 1002, either taking ownership of a specific function OR we encourage dialogue to help you fulfil your future goals, even if they are not with Grounded 1002.

Hammersmith, London, UK

Negotiable Salary

Customer Solutions Engineer635001299394591222

Customer Solutions Engineer

About ITRS Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing. Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role ITRS are looking for an experienced Customer Solutions Engineer for the team. You will help accelerate our sales initiatives. Reporting to our Global Head of Customer Engineering as part of the Customer Solutions and Success team, you will live and work in the world between Sales, Marketing, Product and Engineering to help our Sales Executives meet annual sales targets. You will provide technical presentations and product demonstrations to prospective clients, leading technical workshops to help define requirements and implementing our solutions as part of Proof of Concepts. As a Customer Solutions Engineer, you will: Achieve detailed understanding of all our products and technologies. lead presentations, demonstrations and conversations with CXO-level and VP-level audiences within major enterprise accounts and prospects. Understand our client requirements, analyse and translate them into a practical solution. Assist the sales team throughout the entire sales cycle as a product and technology expert. Execute Proof of Concept to obtain client confidence and acceptance. Coordinate logistics across all partners. Provide professional responses to customer RFPs / RFIs. Position the technology against competitive offerings. Represent the products, company values and brand to customers and at field events such as conferences, seminars. Suggest creative alternatives to address or overcome technical challenges encountered in the sales case. Conduct Technical Account Management (TAM) activities for the key accounts. Travel regionally for client meetings, marketing events, proof of concepts. Requirements 3+ years of working experience as a Customer Solutions, Pre-Sales or Sales Engineering role. 1+ years of working experience in Application Performance Management (APM) and AIOps. Experience using or administering an APM tool like ITRS Geneos, ITRS OP5 Monitor, AppDynamics, Dynatrace or Nagios. Knowledge and experiences in Capacity Management, Digital Experience Monitoring, ELK, Cloud or Microservices domains will be an advantage. Experience in application support in Financial Market will be an advantage. Linux and Windows Administration knowledge or experience to perform software installations and technical issue troubleshooting. Programming and scripting experience i.e. Shell script, Python, Java. Basic network knowledge. Basic database knowledge and query languages. Well-spoken and business fluency in English. Speaking Mandarin and other Asian languages will be a benefit. Benefits Health Insurance and Dental Health Cover for you and your dependants Employee Assistance Programme Pension Flexible Hybrid Working Enhanced Parental Leave Travel Insurance Life Assurance Income Protection ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

Negotiable Salary

Customer Success Specialist (Dutch and English speaking)633932802517791223

Customer Success Specialist (Dutch and English speaking)

👋🏻 Hello, we're Laka You might not have heard of us yet - that's OK, you've found us now - come and find out more about our journey... Founded in 2017, Laka set out to transform insurance by connecting passionate cyclists to form a collective and protect their bikes for when things go wrong - a better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other. We exist to rewrite the rules of insurance so it’s something people stand with, not against. Our model: Laka makes sure everything runs smoothly for The Collective - from exceptionally fast claims, splitting the cost fairly, guaranteeing a maximum price and all the other heavy lifting of a regulated insurance business. For that service, the collective pays Laka a fee relative to the claims in a month. Take a closer look at exactly what this means and how it works here. What have we been up to since then...? In a nutshell, we've been very busy! Here are a few of the massive achievements we've had: 🚀 Raised an awesome Series B investment round of over $10m 🚀 Grown the team to over 60 Lakanauts, based across the UK and NL, enabling a choice-based, remote-first way of working 🚀 Launched Laka in a total of 9 countries, essentially helping more people in more places! 🚀 Captured the UK and NL enthusiast cyclist market and expanded into commercial business partnering 🚀 Been awarded 'Best Cycle Insurance Provider' (for the past 7 years in a row - go us! 🥳) 🚀 Opened 3 shiny new offices in London, Bristol & Amsterdam to provide spaces for people to collaborate as they like 🚀 We've also achieved a 5* rating on Google Reviews and Glassdoor - go check us out! Help us continue to change an outdated industry... We’re growing real fast on our path to make the Laka collective model the industry standard and we’re expanding across segments, products, and territories. We’re looking for innovative, bold and brave minds to help us build the world’s best insurance company. 🤘🏼 The role Customer Experience (CX) at Laka CX are firmly at the heart of why Laka was created - we exist to be there for people when shit happens - our CX function is where this magic takes place... You'll be a key part of our Customer Experience team. Providing a great customer experience is the most important part of our plans to grow the Laka brand internationally. As part of a small, dedicated function (we currently have a team of 11 superstars), you'll be the first point of contact for general and claim-related enquiries. What you'll be getting up to: Supporting Laka customers (& potential customers) with general questions about Laka's products & services, their bicycle insurance and new initiatives via web chat and email Help Laka members to file their claims and guide them through the process of replacing or repairing their bikes and kit either directly with us or by coordinating with third-parties (shops, manufacturers, distributors etc) Be the first point of contact for our B2B partners, supporting them to get their riders back on the road Work closely with the CX team across both the UK and NL to provide a convenient, swift and seamless experience to our members Collate feedback from the collective on an ongoing basis and produce actionable intel to support decision making, both in the CX team and others around Laka Get stuck into our squad-based work, with the goal to continue to make Laka the best it can be (you might find yourself working on exciting projects with the Marketing, Product or Technology teams) Requirements 👉🏻 This role will be a great fit if you: Have a super strong empathy for cyclists and what it means when someone has their bike nicked, damaged or injures themselves whilst out & about on their bike Have a decent understanding of technical terms in cycling (we can bring you up to speed with the latest bike tech), so you can best support all types of customers with whatever query is thrown your way Get loads of satisfaction from helping people going through a rough patch (losing your bike isn't easy, you know) - you'll understand what it means to go the extra mile and make a member's day Enjoy learning new things, working with a lovely bunch of people, and ultimately playing a huge part in the future of Laka! Are a fast learner and can get up to speed with common tools - we use a number of systems at Laka, but don't worry, we'll give you all the training you need Are comfortable chatting with our members, with excellent written communication in (native) Dutch & English You might have already guessed it but it makes a lot of sense to be passionate about cycling when joining Laka. Don't worry about any insurance knowledge - we can teach you the ins-and-outs of insurance and support your knowledge on all things bike parts, too. Of course it is great if you already have previous insurance experience, "WFT" (insurance) certificates or experience as a bike mechanic. We can work together on completing your skill set. Before you apply, please make sure that you currently have the right to work in the UK (we're really sorry, but we're not able to provide visa sponsorship for this role). Benefits 🌟 Our perks What can you expect from working at Laka? 🏠 Remote-first way of working - you choose whether you work from home or our beautiful offices in London & Bristol (we have no minimum expectation of how many days you come in, although we'd love to see your friendly face!) 📈 Share options - we want you to be rewarded for Laka's success - everyone in the business is granted share options when they join 💰 Company bonus scheme - if the company hits its targets, you'll get a cash bonus of 5% of your base salary annually 🌴 Annual leave - 25 days holiday (plus bank holidays), with the option to roll over up to 5 days per year 💶 Pension scheme - Laka pays 3% of your base salary into your pension to help you save for the future 💊 Private medical insurance - we’ll give you individual private cover, with the option to add partners & dependants too (at a small cost) 🖥 Home set-up allowance - in addition to letting you choose the kit you want (MacBook or Windows laptop, plus additional equipment like screens, keyboard, etc), we'll also give you a one-off budget of £200 to get anything else you want in order to make your homeworking environment a comfortable place to be 🍽 Lunch on us - £15 every first Wednesday of the month to enjoy lunch on Laka - pop out locally with people in the office, or order-in at home, the choice is yours 💃 Company-wide events - we love getting everyone together as much as possible - expect regular events throughout the year, for team building, bonding, and general good old-fashioned fun! 🎳 Monthly socials - as if quarterly company events weren't enough, we also give each office a budget for a monthly social activity (think anything from low-key dinner & drinks through to adventure golf, paddleboarding, bowling, electric darts, trampoline parks and more!) 👚 Laka swag - we'll give you some lovely Laka kit to get you started, including a jumper & t-shirts so you can feel (& look) like part of the family 🚴 Laka credit - for all you cyclists, we'll give you £10 credit per month towards insuring your bike(s) with us - plus give you access to a bunch of cycling industry discounts 🧠 Mental health support - unlimited support via Spill, including one-to-one therapy sessions 🌈 Belonging at Laka We're committed to building and sustaining a business that promotes diversity, equity, inclusion and belonging - our customer collective is broad and inclusive, and we'd like our own people to be too. We're fast becoming a global community of people and we believe each person's unique qualities should be celebrated as they are a huge part of what makes Laka a great place to be. We'd love you to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or anything else that makes you, you. If you’d like to request a reasonable adjustment as part of our application or assessment process, please let us know by emailing support@laka.co.uk.

Negotiable Salary

Customer Experience Co-ordinator633932777918751224

Customer Experience Co-ordinator

We are seeking a proactive and highly organised Customer Experience Co-ordinator to join a dynamic team. In this key role, you will manage customer enquiries and support requests with professionalism, efficiency, and attention to detail. As a pivotal link between customers and internal teams, particularly sales, you will take ownership of resolving issues, streamlining processes, and ensuring exceptional customer satisfaction. If you thrive in a fast-paced environment and are passionate about delivering high standards of service, this role is for you. Key Responsibilities Handle a variety of customer service and administrative tasks, resolving enquiries with accuracy and efficiency. Serve as the primary liaison between customers and the sales team, ensuring seamless communication and support. Identify and address process improvements, proactively solving problems and anticipating challenges. Take full ownership of customer issues, managing them from start to resolution with minimal supervision. Make timely and well-informed decisions to meet deadlines consistently. Maintain detailed and accurate records of customer interactions and support activities. Represent the company professionally, demonstrating a commitment to service excellence and continuous improvement. Requirements Strong accountability and the ability to own outcomes from start to finish. Exceptional problem-solving and decision-making skills with a structured approach. High attention to detail and a commitment to thoroughly following procedures. Ability to thrive in a fast-paced environment while maintaining professionalism. Excellent verbal and written communication skills, always prioritising the customer experience. Highly organised with the capability to manage multiple priorities effectively. Self-motivated, proactive, and dedicated to exceeding expectations. Experience and Qualifications Educated to A-Level standard or equivalent. Previous experience in customer service, sales support, or administrative coordination. Proficiency in Microsoft Office, particularly Excel, and experience using CRM systems. Demonstrated ability to manage complex customer interactions and collaborate across teams. Our Values The ideal Customer Experience Co-ordinator will exemplify our core values: A Fire Within – Passionate, energetic, and committed to delivering excellence. Deliberately Urgent – Purposeful and efficient, always ahead of deadlines. Refreshingly Human – Approachable and emotionally intelligent, fostering collaboration. Extreme Ownership – Accountable, solution-driven, and always improving. We Think Big! – Creative and innovative, always exceeding expectations. Benefits Salary- £27,000- £30,000 basic plus Company wide bonus scheme Monday- Friday 9am-5pm Free Parking Fully stocked Kitchen with free food and drinks Prosecco Fridays Company rewards and recognitions

£27,000-30,000/year

Technical Support Analyst630939705264671225

Technical Support Analyst

Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you. As proud bakers and chocolatiers and custodians of iconic global brands, we don't compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits. To succeed at pladis you need to be purpose-led, resilient and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact Click "Apply" to get started. Why join our team? pladis is home to iconic brands Godiva, McVitie's and Ulker. These brands make sweet treats and savoury treats that consumers everywhere recognise and enjoy! As we start on our new pathway, we will continue making the biscuits and confectionery people know and expect from these brands, and we will expand their portfolios too. Together we will build new and exciting products at pladis -- new flavours, new concepts and new ways to share happiness. Our global head offices relocated in summer of last year to a fresh, inspiring and dynamic office space in Chiswick Park. The technology installed at the new pladis head office is the best in class, designed to promote an engaging and collaborative culture. The Technical Support Analyst will work in a small onsite IT team to proactively manage onsite technology while trouble shooting BAU IT issues. This is a great opportunity to work with a wide range of users within the business, including Senior Management, and grow and develop technically in a fast-paced environment. There will also be opportunities to work in a manufacturing environment supporting users in our locations around the UK. What will this role achieve? As Technical Support Analyst, you'll be responsible for providing exceptional services to pladis employees, whilst upholding IS policies, standards and procedures. You will be working on a variety of different applications, systems and hardware that require attention to detail and a pragmatic approach to identifying and resolving issues. The role will suit a candidate who has the interpersonal skills to complement their technical skills and can empathise with the user's perspective, simplifying technical information. The suitable candidate will also have a sense of urgency and a strong desire to provide outstanding service. What will be your key deliverables? * Act as the primary technical IT point of contact to assist and provide telephone, remote and onsite deskside technology support to all users across the business * Perform analysis, diagnosis, and resolution of desktop problems for end users, and recommend and implement corrective solutions * Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels * Ensure all new starters are set up with the right equipment, supporting them from a technical perspective with their onboarding * Support the roll-out of new applications, tools, and services * Facilitate and support Town Hall meetings * Support with IT training on ad hoc basis What do you need for this role? Essential * Proven experience in an IT customer facing role * Experience supporting C Level Suite/VIP's * Experience in troubleshooting and a passion for resolving customer issues * Strong interpersonal skills and the ability to work effectively across all levels of the organisation and handle each request with discretion, tact, diplomacy, and patience * Excellent problem-solving skills, good lateral thinking skills and methodical approach to day-to-day tasks to ensure a fast resolution of issues * Proficient in Microsoft Windows 10 and 11 \& Microsoft Office Applications * Experienced in AV Technology (Video Conferencing) * Desktop deployment/Imaging knowledge Desirable * A working knowledge of ITIL pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law. We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business. We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.

Chiswick Park, Chiswick, London W4 5LE, UK

Negotiable Salary

Front of House Receptionist VA2259630939703578911226

Front of House Receptionist VA2259

Anabas is a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers. Anabas is currently seeking to employ an experienced Receptionist to carry out reception duties to provide an exceptional client experience through the delivery of their duties to one of our prestigious clients in the City area of London. A high standard of service delivery is expected, and you will have the ability to understand what is needed to ensure our client requirements are met. **Your responsibilities will include:** * Ensuring that all incoming calls for the client business are handled efficiently and courteously. * Attend to all queries, ensuring strict security procedures are adhered to. * Responsibility for visitor and meeting room management * Develop and maintain an effective client relationship. * Meet and greet visitors in a friendly and personable way. **You will have:** * Experience working as a receptionist in a corporate office environment. * Have exceptional organisation and communication skills. * The ability to work in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks. **This is a full time, permanent position. (40 hours per week Monday to Friday 8am-6pm on a rotating shift pattern)** **Benefits include:-** * Salary - £28,000 * 28 days holiday per year inc Bank Holidays. * Recognition and Reward scheme. * Life Insurance 1 X annual salary * Recommend a friend scheme. * Company events. * Training \& development opportunity. **Sound like the job for you? We look forward to receiving your application soon!**

Negotiable Salary

Yo Kiosk Manager630935989031691227

Yo Kiosk Manager

Yo sushi! Kiosk Manager Location: Yo! Sushi kiosk Tesco Shoreham Salary: 13- 14 Per Hour Contract: 30 hours About Yo! Sushi Yo! Sushi brings the vibrant flavors of Japan to life with fresh, delicious sushi and Asian-inspired dishes. We're looking for a passionate and experienced Kiosk Manager to lead our team and deliver an exceptional dining experience at our Shoreham kiosk. Key Responsibilities: Control stock levels to ensure efficient inventory management and minimize waste. Maintain strict food safety standards in line with regulations and company policies. Ensure production plans are followed to meet demand and maintain quality. Uphold a high standard of cleanliness across the kiosk. Maintain accurate due diligence records and compliance with operational procedures. Lead, motivate, and manage the kiosk team to deliver outstanding customer service. Requirements: Minimum 3 years of kitchen experience in a fast-paced environment. Proven team management experience, with strong leadership and communication skills. Sushi experience is preferred but not essential -- a passion for food is a must! Knowledge of food safety regulations and stock control processes. Ability to maintain high standards of cleanliness and organization. What We Offer: Competitive salary and bonus. Opportunities for career growth within the Company. A fun, dynamic, and inclusive work environment. Training and development to enhance your skills. How to Apply: If you're ready to roll up your sleeves and lead our kiosk to success, send your CV and a cover letter. Please include "Yo! Sushi Kiosk Manager" in the subject line. Job Type: Full-time Pay: £13.00-£14.00 per hour Expected hours: 30 -- 45 per week Additional pay: * Performance bonus Benefits: * Canteen * Discounted or free food * Free parking * On-site parking Schedule: * Day shift * Overtime Work Location: In person Reference ID: 0021

Shoreham-by-Sea, UK

Waffle Chef - Sweet & Savoury Cuisine | The Waffle Market630939134278431228

Waffle Chef - Sweet & Savoury Cuisine | The Waffle Market

We're hiring a skilled and enthusiastic **Waffle Chef** to join us at our brand-new setup inside **The Ghost at the Feast** -- a stylish food and drink destination in Chichester offering a variety of high-quality vendors under one roof. With a lively, open kitchen environment and up to 300 seated guests, it's a buzzing space perfect for showcasing great food and friendly service. About the Role: We're looking for someone who loves working in the kitchen and knows how to move quickly and cleanly in a busy environment. You'll be preparing **sweet and savoury waffles** , **milkshakes** , **ice cream treats**, and serving customers alongside a small friendly team. This role is perfect for someone with **previous kitchen experience, a local student** or someone **seeking on the job training** looking to step into a dynamic venue. Job Details: * **Location:** The Ghost at the Feast, Chichester * **Days:** Friday, Saturday, Sunday (with some week days for overtime) * **Hours:** Approx. **1pm--9pm** (can be discussed/flexible) * **Pay:** £15.00/hour * **Start date:** 14th August 2025 (training to commence earlier) Key Responsibilities: * Cook and plate **fresh sweet and savoury waffles** to order * Make **milkshakes and ice cream-based desserts** * Work cleanly and efficiently in an **open kitchen** * Handle food prep, hygieneand daily clean-down * Be trained and proficient in allergen awareness * Engage with customers with a smile and take orders * Collaborate with other team members and vendors onsite Requirements: * **Kitchen or food prep experience** (essential) * **Level 2 Food Hygiene Certificate** (required) * Confident with basic cooking equipment and food handling * Positive attitude and team spirit * Clean, **presentable appearance** (open kitchen environment) * Local to Chichester or able to travel reliably Bonus if you: * Are a current **catering or hospitality student** * Have experience in street food or fast-paced kitchens * Want to grow with a small brand and learn more about food business **To Apply:** Send your CV and a short intro to: info@thewafflemarket.co.uk Or drop us a message on WhatsApp: 07858921428 Come be part of something exciting this summer at The Ghost at the Feast! Job Types: Full-time, Part-time, Permanent, Freelance Pay: £15.00 per hour Expected hours: 28 -- 40 per week Additional pay: * Loyalty bonus * Quarterly bonus Schedule: * Day shift * Every weekend * Monday to Friday * Weekend availability * Weekends only Work Location: In person Application deadline: 31/07/2025 Reference ID: The Ghost at The Feast Expected start date: 13/08/2025

Cleaning Operative - Part-time (ROI)630939198375691229

Cleaning Operative - Part-time (ROI)

### **About The Role** Bidvest Noonan is currently recruiting for a part-time Cleaning Operative. **Key responsibilities of a Cleaning Operative** * Cleaning duties to include vacuuming, dusting and cleaning, wiping surface areas and making sure all areas are neat and tidy * Performing general sweeping, scrubbing and mopping * Disposing of rubbish from bins and containers * Polishing if necessary * Scrubbing sinks, basins and toilets in bathrooms. * Cleaning windows, glass surfaces as required **Key requirements of a Cleaning Operative** * Comfortable working alone and as part of a team as required for the role * Ability to prioritise and manage an ever-changing workload * Cleaning experience would be preferred however full training will be provided * Valid Visa to work in Ireland * A good understanding of English, both written and spoken ### **About Us** **Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.** **We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.** **Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.**

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