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In this role, you will be responsible for managing complex IT issues, providing technical support to staff, and ensuring the overall health of our IT systems. You will act as a key point of contact for technical quieries and will play a crucial role in mentoring junior staff members.\r\nKey Responsibilities:\r\n Provide high-level technical support for IT infrastructure and systems, ensuring timely resolution of incidents and requests.\r\n Oversee the IT helpdesk operations, ensuring efficient service delivery and user satisfaction.\r\n Assist in the design, implementation, and maintenance of IT systems, including servers, networks, and cloud solutions.\r\n Monitor IT performance metrics and proactively identify areas for improvement.\r\n Implement IT best practices, policies, and procedures to enhance operational efficiency.\r\n Collaborate with external vendors and service providers for hardware and software procurement.\r\n Conduct training sessions for end-users on IT systems and best practices.\r\n Manage IT asset inventory and ensure compliance with licensing agreements.\r\n Provide mentorship and guidance to junior IT support staff.\r\n Document technical procedures and maintain an updated knowledge base.\r\n Requirements\r\nEssential Skills & Experience:\r\n Bachelor's degree in Information Technology or Computer Science.\r\n Minimum of 5 years of experience in IT support, with a focus on senior-level technical roles.\r\n Strong knowledge of Microsoft Windows Server, Active Directory, and Microsoft Azure management.\r\n Proficiency in Microsoft 365, Intune, and other related cloud services.\r\n Experience in networking and troubleshooting hardware issues.\r\n Excellent problem-solving skills and the ability to work under pressure.\r\n Exceptional communication skills, both verbal and written.\r\n A strong commitment to customer service and team collaboration.\r\n Preferred Qualifications (Nice to Have):\r\n Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator Associate).\r\n Familiarity with ITIL service management practices.\r\n Experience with virtualization technologies (e.g., VMware, Hyper-V).\r\n Benefits\r\nPrivate Medical Insurance (PMI)\r\nWe are pleased to offer Private Medical Insurance to all PAYE employees, ensuring you have access to high-quality healthcare when needed. \r\nThis benefit will also give you access to:\r\nEmployee Assistance Serve (EAP) to support your well-being, offering confidential resources to help you manage personal and professional challenges. Whether you're dealing with stress, mental health concerns, or life changes, our EAP provides access to counselling, guidance, and referrals. \r\nGeneral Practitioner (GP) Access - convenient access to GP services to support your health and well-being. Whether you need advice or treatment, our GP access program ensures you have the care you need, when you need it.\r\nEye Care \r\nWe have partnered with Specsavers to provide a comprehensive eye care benefit, which includes coverage for eye exams, as well as support for glasses and contact lenses. \r\nDiscount Portal - Perkbox\r\nIn our continued efforts to enhance work-life balance, we have partnered with Perkbox to provide access to a wide range of discounts on shopping, entertainment, travel, wellness, and more. \r\n\r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758792566000","seoName":"senior-it-support-technician","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-great-waltham/cate-architects/senior-it-support-technician-6384544844825712/","localIds":"54","cateId":null,"tid":null,"logParams":{"tid":"b0c8cfa7-fbba-4b91-9cd9-b288313638d9","sid":"acbec7b2-3a23-434f-a00c-8eef48e62cbd"},"attrParams":{"summary":null,"highLight":["Senior IT Support Technician role","Manage complex IT issues","Mentor junior staff","Expertise in Microsoft Azure and Windows Server","Competitive benefits including PMI and eye care"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Grays,England","unit":null}]},"addDate":1758792566001,"categoryName":"Architects","postCode":null,"secondCateCode":"ict","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4245,4255","location":"Hatfield, UK","infoId":"6309397061696112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Digital Marketing Executive","content":"Team: **Digital Marketing** \nRef.: **VN995**\n\nType: **Permanent**\n\nLocation: **Hatfield** \n\n\r\n\n\n**Senior Digital Marketing Executive**\n\n**Contract type:** *Permanent*\n\n**Location:** *Hatfield (Hybrid working -- 3 days in the office)*\n\n**Working hours per week:** *40 hours*\n\n**Level:** *Associate*\n\n**Application closing date:**Friday 1st August 2025\n\n\r\n\n\n\n**About us**\n\nOur mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.\n\nWe're **Ocado Retail** , a market-leading, joint venture between Ocado Group and M\\&S and the world's largest dedicated online supermarket **ocado.com** . Not only is Ocado.com the only place to shop a full range of M\\&S food online, but it's also the home to the widest online supermarket range in the UK and champion of small, independent brands. We're also the brains behind **Zoom by Ocado**, our same-day grocery delivery service.\n\n**About the team and the role**\n\nThe Digital Marketing team is responsible for new customer acquisition across all channels. The Senior Digital Marketing Exec will develop and execute new customer acquisition campaigns across Paid Social and support our Affiliates programme. This hands-on role requires in-depth digital marketing expertise, experience supporting performance focused campaigns across social media and affiliate, management of multi-million pound annual budgets and a can-do attitude.\n\nA key aspect of the role is supporting the Paid Social Manager to execute and optimise campaigns primarily on Meta, as well as other platforms e.g. TikTok, Influencers, Pinterest etc. to acquire new customers at scale. They will work closely with both our internal and external creative agency partners, media agency and publisher partners to both execute and optimise digital campaigns that align with our strategic goals of driving new customer acquisition, ROAS and LTV.\n\nThis role also supports the Affiliate Manager in the set-up and execution of affiliate and influencer focused campaigns that drive business KPIs. This involves coordinating teams internally to both execute marketing leading campaigns, and ensure the correct value is attributed to the channel's performance.\n\n**What you'll do**\n\n* Campaign management \\& execution\n* Work with our agency and media publisher to plan, implement, and optimise digital campaigns\n* Generate an in-depth understanding of the Ocado customer segments, what makes them tick and how we can acquire and retain more of our priority segments\n* Gain an understanding of audience targeting strategies across different parts of the funnel\n* Creative asset management for the Digital Marketing team, working closely with channel owners and creative for delivery on Affiliates and Paid Social\n* Ad-doc tasks across the wider Paid Social and Digital Team such as raising POs, invoicing, supporting where needed\n* Monitor and help optimise Paid Social campaigns to improve KPIs such as Acquisition volumes and cost-per-action (CPA)\n* Support the relationship with the third party Affiliate network, as well as with our Paid Social agency to plan and execute campaigns\n* Optimisation and reporting\n* Working with the Paid Social Manager and our agency to track and analyse campaign performance\n* Pull data for daily, weekly and monthly reports\n* Work with our agency to develop testing frameworks to drive performance\n* Monthly creative reports which are shared with the creative team\n* Align with the Affiliates Manager to optimise traffic \\& revenue potential from Affiliate \\& Influencer channels\n* When required: reporting, measurement and insights, including platform level data, attribution modelling profitability analysis \\& Econometrics\n* Identify new publishers that will drive KPis for the Affiliate channel\n* Collaboration and communication\n* Work closely with the Affiliate Manager and support the strategic direction, laddering up to the Digital Marketing team's objectives\n* Partner with Insights and the Econometric vendor on the testing roadmap for social platforms and affiliate\n* Work alongside Martech for ad-tracking and attribution\n* Partner with Creative and Content teams to ensure ad creative aligns with campaign objectives and brand guidelines\n* Ensure that our content gantt processes are maintained and fully optimised\n* Work with the AdOps team to implement campaign tracking, tag management, and ensure accurate data collection\n* Develop Best practice \\& industry knowledge\n* Research new partners, ways of working, competitor activity, latest innovations\n* Discover new ways of going to market to test and learn from, across all Affiliate and Paid Social opportunities\n* Keep abreast of the latest developments in Paid Social and Affiliate marketing\n* Ensure all campaigns comply with industry standards, brand guidelines, and advertising regulations.\n* Stay up-to-date with industry trends, algorithm updates, and new ad formats to keep campaigns innovative and effective.\n\nThe majority of your time will be spent on Paid Social (80%) with key support extended to Affiliates (20%) to develop and grow the channel.\n\n**Who you are**\n\n* Proven experience of hands-on, dedicated experience managing and optimising significant budgets across both Paid Social (Meta, TikTok etc.) and Affiliate Marketing programs. Agency or in-house experience is acceptable, but scale and complexity of previous roles will be key\n* Demonstrate knowledge of working with an Affiliate program including partner recruitment, negotiation, commission structures, performance monitoring and compliance\n* An understanding of the the various Affiliate models\n* A strong understanding of trading KPIs: CPA, ROAS, CPC, CTR, CPM, Conversion rate, margin and how to influence them\n* Strong analytical skills -- the ability to interpret complex data sets, identify trends, draw actionable conclusions and translate them into clear, concise reports and recommendations\n* Proficiency in Excel / Google sheets\n* Previous exposure to an Econometrics model or an understanding of MMM\n* Influencer marketing experience is preferred\n* Qualities we are looking for: strategic thinker, results-orientated, adaptable \\& agile, curious \\& eager to learn, ownership \\& accountability\n\n\r\n\n\n**What's in it for you**\n\nBy joining Ocado Retail you'll have the chance to experience life at the world's largest online retailer, work with an amazing bunch of people who challenge what's possible each day, and grow your skills and career in online retail.\n\nIf that's not enough to tempt you, you'll also get access to loads of great benefits to sweeten the deal. Here's a taste of what we offer:\n\n***Health \\& Wellbeing:*** Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.\n\n***Spend \\& Save:*** Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M\\&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.\n\n***Never miss the moments that matter:***Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.\n\n**Our Hiring Process**\n\nLucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you'll follow our standard hiring process -- one of our Talent Partners will talk you through this in an initial call.\n\n**Everyone's welcome**\n\nWe're an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. 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Not only is Ocado.com the only place to shop a full range of M\\&S food online, it's also the home to the widest online supermarket range in the UK and champion of small, independent brands. We're also the brains behind **Zoom by Ocado**, our same-day grocery delivery service.\n\n**About the team and the role**\n\nWe want to make the shopping experience for our customers as simple, smart and inspiring as possible, whilst hitting commercial goals.\n\nAs a Content Experience Manager, you will be responsible for the management, coordination and implementation of the defined onsite content strategy, delivering the content plan for each part of the site, ensuring enhancements to the customer journey to drive brand enhancements and deliver commercial results. This role ensures we are utilising content to inspire customers and allow them to shop smarter, whilst keeping shopping simple and protecting our retail media revenue.\n\n**What you'll do**\n\n* Commercially leverage content to drive sales, utilising new features delivered through OSP and identifying areas of the site to prioritise for content creation\n* Own the delivery of content for Ocado.com across multiple teams, ensuring a seamless journey for customers across product categories and across campaigns to optimise sales and customer experience.\n* Drive innovation and provide inspiration for our customers through continually thinking through new ways to shop that drive conversion and sales, looking for new ways to inspire customers through content.\n* Building strong relationships with internal teams as well as key suppliers, including M\\&S, to utilise supplier knowledge and help to identify upcoming category and mission trends to generate content.\n* Evaluate and react to competitors' content initiatives.\n* Drive forward with insight into the metrics of success and tracking of impact of content, including clear input into CRO testing plan to continually test and learn.\n* Build and drive forward continuous improvement in overall content strategy, including processes to source, manage and effectively maintain content on site.\n* While this role does not have a direct team, the role would be required to matrix manage cross functionally across Creative, Commercial and Ecommerce to optimise both the customer experience and media opportunities.\n\n**Who you are**\n\n* You will be an experienced leader, with experience in an online or e-commerce role, within a retail business.\n* You will have a deep understanding and experience of optimising customer journeys.\n* Customer focused, with a great commercial acumen and understanding.\n* Strong analytical and data skills.\n* Highly organised with a collaborative working style, able to influence at a senior leadership level.\n* Excellent communication skills and a good decision maker.\n* Strong market awareness of technologies and tools within the customer experience and content space.\n\nAt Ocado Retail we're passionate about building careers and skills by giving people access to new and diverse opportunities. If you don't tick all the boxes above but have a curious mindset, a passion for learning and adaptable skills to bring to the role, we still want to hear from you!\n\n**What's in it for you**\n\nBy joining Ocado Retail you'll have the chance to experience life at the world's largest online retailer, work with an amazing bunch of people who challenge what's possible each day, and grow your skills and career in online retail.\n\nIf that's not enough to tempt you, you'll also get access to loads of great benefits to sweeten the deal. Here's a taste of what we offer:\n\n***Health \\& Wellbeing:*** Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.\n\n***Spend \\& Save:*** Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M\\&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.\n\n***Never miss the moments that matter:***Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.\n\n**Our Hiring Process**\n\nLucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you'll follow our standard hiring process -- one of our Talent Partners will talk you through this in an initial call.\n\n**Everyone's welcome**\n\nWe're an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. 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Then apply now. Get on board today!\r\nAdd your resume and anything else to showcase why you would be a great addition to our team. We regret that this position is only available for UK&I citizens/Residents with indefinite leave to remain in the UK&I, with current full time work rights for the United Kingdom, currently residing in the UK.\r\n\r\nNo recruitment agencies, please! We won’t accept any introductions.\r\nVix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. 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Information & Communication Technology in Great Waltham
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Information & Communication Technology
Great Waltham
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Job Type
Workplace type
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Location:Great Waltham
Category:Information & Communication Technology
Senior IT Support Technician63845448448257120
Workable
Senior IT Support Technician
Statom Group Ltd. is seeking a highly skilled Senior IT Support Technician to join our dynamic IT team. In this role, you will be responsible for managing complex IT issues, providing technical support to staff, and ensuring the overall health of our IT systems. You will act as a key point of contact for technical quieries and will play a crucial role in mentoring junior staff members. Key Responsibilities: Provide high-level technical support for IT infrastructure and systems, ensuring timely resolution of incidents and requests. Oversee the IT helpdesk operations, ensuring efficient service delivery and user satisfaction. Assist in the design, implementation, and maintenance of IT systems, including servers, networks, and cloud solutions. Monitor IT performance metrics and proactively identify areas for improvement. Implement IT best practices, policies, and procedures to enhance operational efficiency. Collaborate with external vendors and service providers for hardware and software procurement. Conduct training sessions for end-users on IT systems and best practices. Manage IT asset inventory and ensure compliance with licensing agreements. Provide mentorship and guidance to junior IT support staff. Document technical procedures and maintain an updated knowledge base. Requirements Essential Skills & Experience: Bachelor's degree in Information Technology or Computer Science. Minimum of 5 years of experience in IT support, with a focus on senior-level technical roles. Strong knowledge of Microsoft Windows Server, Active Directory, and Microsoft Azure management. Proficiency in Microsoft 365, Intune, and other related cloud services. Experience in networking and troubleshooting hardware issues. Excellent problem-solving skills and the ability to work under pressure. Exceptional communication skills, both verbal and written. A strong commitment to customer service and team collaboration. Preferred Qualifications (Nice to Have): Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator Associate). Familiarity with ITIL service management practices. Experience with virtualization technologies (e.g., VMware, Hyper-V). Benefits Private Medical Insurance (PMI) We are pleased to offer Private Medical Insurance to all PAYE employees, ensuring you have access to high-quality healthcare when needed. This benefit will also give you access to: Employee Assistance Serve (EAP) to support your well-being, offering confidential resources to help you manage personal and professional challenges. Whether you're dealing with stress, mental health concerns, or life changes, our EAP provides access to counselling, guidance, and referrals. General Practitioner (GP) Access - convenient access to GP services to support your health and well-being. Whether you need advice or treatment, our GP access program ensures you have the care you need, when you need it. Eye Care We have partnered with Specsavers to provide a comprehensive eye care benefit, which includes coverage for eye exams, as well as support for glasses and contact lenses. Discount Portal - Perkbox In our continued efforts to enhance work-life balance, we have partnered with Perkbox to provide access to a wide range of discounts on shopping, entertainment, travel, wellness, and more.
Grays, UK
Negotiable Salary
Senior Digital Marketing Executive63093970616961121
Indeed
Senior Digital Marketing Executive
Team: **Digital Marketing** Ref.: **VN995** Type: **Permanent** Location: **Hatfield** **Senior Digital Marketing Executive** **Contract type:** *Permanent* **Location:** *Hatfield (Hybrid working -- 3 days in the office)* **Working hours per week:** *40 hours* **Level:** *Associate* **Application closing date:**Friday 1st August 2025 **About us** Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value. We're **Ocado Retail** , a market-leading, joint venture between Ocado Group and M\&S and the world's largest dedicated online supermarket **ocado.com** . Not only is Ocado.com the only place to shop a full range of M\&S food online, but it's also the home to the widest online supermarket range in the UK and champion of small, independent brands. We're also the brains behind **Zoom by Ocado**, our same-day grocery delivery service. **About the team and the role** The Digital Marketing team is responsible for new customer acquisition across all channels. The Senior Digital Marketing Exec will develop and execute new customer acquisition campaigns across Paid Social and support our Affiliates programme. This hands-on role requires in-depth digital marketing expertise, experience supporting performance focused campaigns across social media and affiliate, management of multi-million pound annual budgets and a can-do attitude. A key aspect of the role is supporting the Paid Social Manager to execute and optimise campaigns primarily on Meta, as well as other platforms e.g. TikTok, Influencers, Pinterest etc. to acquire new customers at scale. They will work closely with both our internal and external creative agency partners, media agency and publisher partners to both execute and optimise digital campaigns that align with our strategic goals of driving new customer acquisition, ROAS and LTV. This role also supports the Affiliate Manager in the set-up and execution of affiliate and influencer focused campaigns that drive business KPIs. This involves coordinating teams internally to both execute marketing leading campaigns, and ensure the correct value is attributed to the channel's performance. **What you'll do** * Campaign management \& execution * Work with our agency and media publisher to plan, implement, and optimise digital campaigns * Generate an in-depth understanding of the Ocado customer segments, what makes them tick and how we can acquire and retain more of our priority segments * Gain an understanding of audience targeting strategies across different parts of the funnel * Creative asset management for the Digital Marketing team, working closely with channel owners and creative for delivery on Affiliates and Paid Social * Ad-doc tasks across the wider Paid Social and Digital Team such as raising POs, invoicing, supporting where needed * Monitor and help optimise Paid Social campaigns to improve KPIs such as Acquisition volumes and cost-per-action (CPA) * Support the relationship with the third party Affiliate network, as well as with our Paid Social agency to plan and execute campaigns * Optimisation and reporting * Working with the Paid Social Manager and our agency to track and analyse campaign performance * Pull data for daily, weekly and monthly reports * Work with our agency to develop testing frameworks to drive performance * Monthly creative reports which are shared with the creative team * Align with the Affiliates Manager to optimise traffic \& revenue potential from Affiliate \& Influencer channels * When required: reporting, measurement and insights, including platform level data, attribution modelling profitability analysis \& Econometrics * Identify new publishers that will drive KPis for the Affiliate channel * Collaboration and communication * Work closely with the Affiliate Manager and support the strategic direction, laddering up to the Digital Marketing team's objectives * Partner with Insights and the Econometric vendor on the testing roadmap for social platforms and affiliate * Work alongside Martech for ad-tracking and attribution * Partner with Creative and Content teams to ensure ad creative aligns with campaign objectives and brand guidelines * Ensure that our content gantt processes are maintained and fully optimised * Work with the AdOps team to implement campaign tracking, tag management, and ensure accurate data collection * Develop Best practice \& industry knowledge * Research new partners, ways of working, competitor activity, latest innovations * Discover new ways of going to market to test and learn from, across all Affiliate and Paid Social opportunities * Keep abreast of the latest developments in Paid Social and Affiliate marketing * Ensure all campaigns comply with industry standards, brand guidelines, and advertising regulations. * Stay up-to-date with industry trends, algorithm updates, and new ad formats to keep campaigns innovative and effective. The majority of your time will be spent on Paid Social (80%) with key support extended to Affiliates (20%) to develop and grow the channel. **Who you are** * Proven experience of hands-on, dedicated experience managing and optimising significant budgets across both Paid Social (Meta, TikTok etc.) and Affiliate Marketing programs. Agency or in-house experience is acceptable, but scale and complexity of previous roles will be key * Demonstrate knowledge of working with an Affiliate program including partner recruitment, negotiation, commission structures, performance monitoring and compliance * An understanding of the the various Affiliate models * A strong understanding of trading KPIs: CPA, ROAS, CPC, CTR, CPM, Conversion rate, margin and how to influence them * Strong analytical skills -- the ability to interpret complex data sets, identify trends, draw actionable conclusions and translate them into clear, concise reports and recommendations * Proficiency in Excel / Google sheets * Previous exposure to an Econometrics model or an understanding of MMM * Influencer marketing experience is preferred * Qualities we are looking for: strategic thinker, results-orientated, adaptable \& agile, curious \& eager to learn, ownership \& accountability **What's in it for you** By joining Ocado Retail you'll have the chance to experience life at the world's largest online retailer, work with an amazing bunch of people who challenge what's possible each day, and grow your skills and career in online retail. If that's not enough to tempt you, you'll also get access to loads of great benefits to sweeten the deal. Here's a taste of what we offer: ***Health \& Wellbeing:*** Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. ***Spend \& Save:*** Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M\&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office. ***Never miss the moments that matter:***Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. **Our Hiring Process** Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you'll follow our standard hiring process -- one of our Talent Partners will talk you through this in an initial call. **Everyone's welcome** We're an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.
Hatfield, UK
Negotiable Salary
Content Experience Manager63093970711427122
Indeed
Content Experience Manager
Team: **E -- Commerce** Ref.: **VN998** Type: **Permanent** Location: **Hatfield** **Content Experience Manager** **Contract type:**Permanent **Location:**Hatfield (Hybrid working -- 3 days in the office) **Level:** Manager **About us** Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value. We're **Ocado Retail** , a market-leading, joint venture between Ocado Group and M\&S and the world's largest dedicated online supermarket **ocado.com** . Not only is Ocado.com the only place to shop a full range of M\&S food online, it's also the home to the widest online supermarket range in the UK and champion of small, independent brands. We're also the brains behind **Zoom by Ocado**, our same-day grocery delivery service. **About the team and the role** We want to make the shopping experience for our customers as simple, smart and inspiring as possible, whilst hitting commercial goals. As a Content Experience Manager, you will be responsible for the management, coordination and implementation of the defined onsite content strategy, delivering the content plan for each part of the site, ensuring enhancements to the customer journey to drive brand enhancements and deliver commercial results. This role ensures we are utilising content to inspire customers and allow them to shop smarter, whilst keeping shopping simple and protecting our retail media revenue. **What you'll do** * Commercially leverage content to drive sales, utilising new features delivered through OSP and identifying areas of the site to prioritise for content creation * Own the delivery of content for Ocado.com across multiple teams, ensuring a seamless journey for customers across product categories and across campaigns to optimise sales and customer experience. * Drive innovation and provide inspiration for our customers through continually thinking through new ways to shop that drive conversion and sales, looking for new ways to inspire customers through content. * Building strong relationships with internal teams as well as key suppliers, including M\&S, to utilise supplier knowledge and help to identify upcoming category and mission trends to generate content. * Evaluate and react to competitors' content initiatives. * Drive forward with insight into the metrics of success and tracking of impact of content, including clear input into CRO testing plan to continually test and learn. * Build and drive forward continuous improvement in overall content strategy, including processes to source, manage and effectively maintain content on site. * While this role does not have a direct team, the role would be required to matrix manage cross functionally across Creative, Commercial and Ecommerce to optimise both the customer experience and media opportunities. **Who you are** * You will be an experienced leader, with experience in an online or e-commerce role, within a retail business. * You will have a deep understanding and experience of optimising customer journeys. * Customer focused, with a great commercial acumen and understanding. * Strong analytical and data skills. * Highly organised with a collaborative working style, able to influence at a senior leadership level. * Excellent communication skills and a good decision maker. * Strong market awareness of technologies and tools within the customer experience and content space. At Ocado Retail we're passionate about building careers and skills by giving people access to new and diverse opportunities. If you don't tick all the boxes above but have a curious mindset, a passion for learning and adaptable skills to bring to the role, we still want to hear from you! **What's in it for you** By joining Ocado Retail you'll have the chance to experience life at the world's largest online retailer, work with an amazing bunch of people who challenge what's possible each day, and grow your skills and career in online retail. If that's not enough to tempt you, you'll also get access to loads of great benefits to sweeten the deal. Here's a taste of what we offer: ***Health \& Wellbeing:*** Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. ***Spend \& Save:*** Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M\&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office. ***Never miss the moments that matter:***Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. **Our Hiring Process** Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you'll follow our standard hiring process -- one of our Talent Partners will talk you through this in an initial call. **Everyone's welcome** We're an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.
Hatfield, UK
Negotiable Salary
Field Service Engineer63393312471297123
Workable
Field Service Engineer
Empower Public Transit, Join Vix Technology! At Vix Technology, we lead the charge in providing world-class solutions for automatic fare collection, transit information, and transit analytics. With a remarkable track record spanning over 35 years and operations in more than 200 cities globally, we are passionate about enhancing public transit for millions of users. Our innovation is driven by the diverse perspectives of our team, and we are eager to welcome new talents who share our vision. We are currently seeking two (2x) dynamic and motivated Field Services Engineers to join our dedicated team. In this role, you will play an essential part in maintaining, troubleshooting, and supporting our state-of-the-art systems, ensuring customer satisfaction while adhering to service level agreements (SLAs) and key performance indicators (KPIs). If you are located near Dartford, West London or surrounding zones, or alternatively the Aylesbury, Bucks area and have the skillset to match, we want you! Key Responsibilities: Diagnose system issues through electrical testing and Vix software monitoring tools. Resolve hardware faults on vehicles and on-street equipment swiftly and efficiently. Maintain effective communication with customers regarding maintenance and fault resolution. Drive improvements in KPI performance. Install and commission on-vehicle and on-street systems. Ensure accurate documentation of maintenance activities. Collaborate with local teams and Configuration Engineers. Adhere to planned maintenance schedules. Participate in periodic meetings with Vix staff. Foster customer satisfaction and loyalty. Comply with Health and Safety regulations. This role is open only to UK citizens or residents with indefinite leave to remain, and you must currently reside in the UK. Requirements Are you the right fit? Our ideal candidate will have: Essential Skills & Experience: Relevant qualification in electrical engineering or vehicle maintenance (e.g., NVQ Level 3). The ability to work autonomously while maintaining high standards. Strong organizational and time management skills. Exceptional customer service skills with a focus on professionalism. Proven experience as a field engineer, with demonstrated skills in electrical and electronic diagnostics. Experience working under pressure and meeting tight timelines. Strong relationship-building capabilities with customers. Desirable Skills: Level 4 Diploma in Vehicle Diagnostics. Experience with Real Time Information systems. Familiarity with GPRS communications. Proficient in IT systems with knowledge in basic networking. Experience in a similar field environment. Understanding of Quality Systems and procedures. Sound electrical troubleshooting knowledge. Knowledge of best engineering practices. Accreditation in Emergency First Aid at Work and any HERS Found level. NVQ Level 2. Benefits What’s in it for you? Besides the opportunity to work for a global company that is customer and people focused, we offer: A focus on learning and development A great team of like-minded professionals Private Healthcare Income Protection Scheme Pension Group Life Assurance Cycle to Work Scheme Electric Car Benefit Scheme Employee Assistance Programme Eyecare and Spectacle Vouchers Sounds good? Then apply now. Get on board today! Add your resume and anything else to showcase why you would be a great addition to our team. We regret that this position is only available for UK&I citizens/Residents with indefinite leave to remain in the UK&I, with current full time work rights for the United Kingdom, currently residing in the UK. No recruitment agencies, please! We won’t accept any introductions. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.
Dartford, UK
Negotiable Salary
Cloud Computing Engineer - Trainee63393302316801124
Workable
Cloud Computing Engineer - Trainee
NO EXPERIENCE REQUIRED, WE WILL PROVIDE FULL TRAINING Take the first steps towards a new and exciting career in Cloud Computing. Due to a severe skills shortage in the marketplace AWS Cloud Computer Engineers are in high demand. We have a pool of employers who are seeking to employ newly trained individuals who are motivated to pursue a career in Cloud Computing. Our programmes will provide you the knowledge, skills and certifications required to succeed. Upon completion we will match you with our pool of employers, to help fill essential roles within this sector. Join us on our free AWS Career Webinar, by clicking 'Apply for this job', and we will send you the joining link. Once you have attended this free online event, you can decide if this is something that you would like to pursue. Requirements NO EXPERIENCE REQUIRED You should: Have a moderate understanding of the basics of IT. Be committed to pursuing a career in Cloud Computing. Be a quick learner. Be able to think in a structured manner. Benefits Quickest way to enter a lucrative career within Cloud Computing. Gain the skills, knowledge and certificates required for a career in Cloud Computing. Increased earning potential and job security. Flexible working opportunities within the industry. Platform to enter other career paths including Cyber Security, Artificial Intelligence, Big Data, Machine Learning, Cloud Security, Data Analytics, Networking and DevOps.
Bexley, UK
Negotiable Salary
Technical Project Manager63393290469763125
Workable
Technical Project Manager
Position: Technical Project Manager Location: Brentwood, UK (Hybrid 3 days onsite a week) Duration: Long Term B2B Contract Job Description: Keywords: C/C++, Linux, Embedded, Agile, Project/Program Management Key Responsibilities • Manage the Set Top Box and TV development team. • Keep track of project timelines, assess risks and plan mitigations. • All the 23 points in the below table Primary Skillset • Knowledge of CPE/STB/DTV subsystems. • Knowledge of Linux, Embedded systems • Experience with Agile project management, Sprint planning, and Risk/Stakeholder management. • Determine and define clear deliverables, roles and responsibilities. • Experience mentoring, coaching team members. • Excellent business communication skills – verbal & written. Preferred Skillset • Working experience in RDK-V. • Knowledge in Yocto and familiar with working on open source community. Requirements Position: Technical Project Manager Location: Brentwood, UK (Hybrid 3 days onsite a week) Duration: Long Term B2B Contract Job Description: Keywords: C/C++, Linux, Embedded, Agile, Project/Program Management Key Responsibilities • Manage the Set Top Box and TV development team. • Keep track of project timelines, assess risks and plan mitigations. • All the 23 points in the below table Primary Skillset • Knowledge of CPE/STB/DTV subsystems. • Knowledge of Linux, Embedded systems • Experience with Agile project management, Sprint planning, and Risk/Stakeholder management. • Determine and define clear deliverables, roles and responsibilities. • Experience mentoring, coaching team members. • Excellent business communication skills – verbal & written. Preferred Skillset • Working experience in RDK-V. • Knowledge in Yocto and familiar with working on open source community.
Brentwood, UK
Negotiable Salary
Cloud Computing Engineer - Trainee63500127318401126
Workable
Cloud Computing Engineer - Trainee
NO EXPERIENCE REQUIRED, WE WILL PROVIDE FULL TRAINING Take the first steps towards a new and exciting career in Cloud Computing. Due to a severe skills shortage in the marketplace AWS Cloud Computer Engineers are in high demand. We have a pool of employers who are seeking to employ newly trained individuals who are motivated to pursue a career in Cloud Computing. Our programmes will provide you the knowledge, skills and certifications required to succeed. Upon completion we will match you with our pool of employers, to help fill essential roles within this sector. Join us on our free AWS Career Webinar, by clicking 'Apply for this job', and we will send you the joining link. Once you have attended this free online event, you can decide if this is something that you would like to pursue. Requirements NO EXPERIENCE REQUIRED You should: Have a moderate understanding of the basics of IT. Be committed to pursuing a career in Cloud Computing. Be a quick learner. Be able to think in a structured manner. Benefits Quickest way to enter a lucrative career within Cloud Computing. Gain the skills, knowledge and certificates required for a career in Cloud Computing. Increased earning potential and job security. Flexible working opportunities within the industry. Platform to enter other career paths including Cyber Security, Artificial Intelligence, Big Data, Machine Learning, Cloud Security, Data Analytics, Networking and DevOps.
Colchester, UK
Negotiable Salary
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