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With the recent appointments of a dynamic Head of Retail and Area Manager, we're thrilled to announce a prime opportunity for a Shop Manager to lead our\r\nNestled in the heart of affluent South West London, this bustling high street location promises a dynamic and vibrant setting. Boasting a unique and fashionable shop fit, our Chiswick store stands out as a beacon of style and commercial savvy. If you're ready to make your mark in a thriving community and drive success in one of our higher income shops, this role is perfect for you.\r\n\r\nResponsibilities:\r\n\r\nAs Store Manager, you will have overall responsibility for the day-day management of our Chiswick store ensuring that sales and profit targets are achieved. You will have a strong focus on building, empowering and leading a team of volunteers as well as your Store Manager. Reporting into the Area Manager, you will work closely with the retail support team to maximise income, ensure the highest level of customer service is achieved and continue to grow strong foundations with local residents to maximise support. Your responsibilities will include:\r\n Recruiting, developing and motivating a high performing, result driven team to support in all aspects of running a store successfully\r\n Analysing customer profiles, buying trends and competitive information to drive business, communicate and provide feedback to Area Manager\r\n Overseeing the execution and processing of incoming and outgoing donations\r\n Ensuring the visual presentation of the store always meets or exceeds Octavia standards\r\n Communicating, managing and executing all community engagement initiatives and events within budget and according to all policies and procedures\r\n Building relationships with the local community, recognising potential growth for volunteering and increasing donations\r\n Attending and contributing to regular team meetings and training, sharing best practise with Octavia’s core values\r\n As a brand ambassador for Octavia, supporting all fundraising activity and championing the Community engagement\r\n Requirements\r\nWe are looking for an experienced store manager with strong commercial acumen, who understands what is needed to make a charity store profitable. You will have excellent customer and people management skills with the ability to drive sales, donations, gift aid and also manage a team of volunteers.\r\nBenefits\r\nThis is a 35 hour per week role paying an annual salary of £28,412 plus fantastic benefits including up to 10% pension contributions and the opportunity to work in a supportive and collaborative team. The salary for this role is £30,714.60 per annum with up to 10% pension contribution.\r\n\r\nWe also offer a fantastic additional benefits:\r\n Flexible-working\r\n Life Assurance\r\n Employee Wellbeing App/ Mental Health Support\r\n Online GP Service\r\n Cycle to work\r\n Opportunities for self-development with over 60 courses available to self-enrol\r\n Opportunities to volunteer in our Charity Retail Stores or on our Befriending Programme\r\n \r\n\r\nTogether, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. 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You will have excellent customer and people management skills with the ability to drive sales, donations, gift aid and also manage a team of volunteers.\r\nBenefits\r\nThe salary for this role is £109.28 per day. \r\n\r\n\r\nTogether, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. 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We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery.  We are Great Place to Work certified as we consider colleague experience a top priority every day.  Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider.  We are committed to continuing to develop a positive, open, and honest working environment for all.\r\nThe Dispensing Manager is responsible for the management of the Dispensing team and the process workflow, in conjunction with the other managers, to ensure efficient use of resources to deliver shift results that are in line with the capacity of the shift. You will be expected to meet and exceed KPIs, and all work standards and expectations in line with the company objectives.\r\n**Please note you must have a dispensing qualification to be considered for this role**\r\nWhat’s in it for you?\r\nOccupational sick pay                   \r\nEnhanced maternity and paternity pay                  \r\nContributory pension \r\nDiscounted insurance (Aviva)     \r\nEmployee discount site                                              \r\nDiscounted gyms (via our blue light card and benefits schemes)\r\nEmployee assistance programme              \r\nIn-house mental health support                              \r\nFree onsite parking  \r\nHealth and wellbeing initiatives \r\nSocial events throughout the year                                         \r\nCycle to work scheme \r\nGreen car scheme*(subject to minimum earnings)                           \r\nRegistration fees paid (GPhC, NMC, CIPD etc)      \r\nLong service bonus \r\nRefer a friend bonus                      \r\nBlue light card                                                               \r\nHybrid working\r\nCommitment to CPD/training     \r\n25 days annual leave increasing with service\r\nAnnual leave buy and sell scheme\r\nDiscounts & Exclusive offers at The Springs, Leeds\r\n25% Discount & health & beauty purchases \r\n25% Discount on Pharmacy2U Private Online Doctor Services\r\nWhat you’ll be doing?\r\n Drive best shift results/process adherence using data, collaboration and visual management techniques, escalating issues where necessary\r\n Ensure dispensing standard procedures and highest standards are being maintained by carrying out regular feedback and training sessions, and ensuring equipment and consumables are in ready supply\r\n Conduct regulars stock checks and maintaining effective communication with buying team\r\n Ensure all dispensing issues are actioned in a swift manner\r\n Collaborate with the Shift Manager, and the other on shift managers to deliver projects to drive process improvements\r\n Ensure that a high standard of housekeeping is maintained on a ‘clean as you go basis\r\n Oversee all aspects of people management including briefings, induction, coaching, training performance and absence management\r\n Ensure safe operation and compliance with regulations by collaborating with relevant teams to minimise risk, identify safety improvements and ensuring\r\n Who are we looking for?\r\n Experience of managing large teams and KPI monitoring, employee relations and ensuring that our patients receive a high quality and efficient service\r\n NVQ Level 2 Dispensing Assistants qualification\r\n Experience of working in a pressured environment, delivering against tight deadlines whilst still ensuring accuracy\r\n Experience of working within company and ethical rules and regulations\r\n Numerate and literate\r\n IT literate (used IT systems and is quick to learn) with Excel intermediate\r\n Demonstrate drive, initiative and proactivity in role and has strong teamwork skills\r\n Ability to prioritise and organise tasks and workload\r\n Strong communication skills (verbal and written)\r\n What happens next?\r\nPlease click apply and if we think you are a good match, we will be in touch to arrange an interview.\r\nApplicants must prove they have the right to live in the UK.\r\nAll successful applicants will be required to undergo a DBS check.\r\nUnsolicited agency applications will be treated as a gift.\r\n#INDLP\r\n","price":"£30,000-34,000/year","unit":"per 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We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.\n\n**Make an Impact at RSM UK**\n\n\nAt RSM, our consulting team brings together diverse advisory experts to deliver our six core solutions: business transformation, forensic, deal services, restructuring, finance function support, and risk and governance. \n\n\r\n\n\n\nOur solutions are designed to address the unique needs, challenges, and opportunities our clients face as they strive to achieve their aspirations and organisational goals. Whether it's supporting global expansion, developing acquisition strategies, facilitating private equity investments, or collaborating with boards to manage risk and governance, our consulting experts work as one cohesive team. We prioritise simplicity, providing data-driven insights, value-added assurance, and high-quality execution to empower our clients in building sustainable, future-fit businesses. \n\n\r\n\n\n\nIt's an exciting time to join our consulting team, as we embark on ambitious growth plans that promise to create diverse career opportunities. We are committed to enhancing our six solutions, expanding and developing our team of expert consultants, embracing a digital-first approach, strengthening our global presence, and building strong client relationships\n\n\nWe have an opportunity to join TRA as a Manager in the London TRA FS team.\n\n\nThe role will involve working in London as part of the TRA team on developing and leading delivery of quality, on budget and timely financial services technology risk assurance and advisory work across key areas of regulatory, industry and technology developments. You will lead a portfolio of FS clients who are engaged directly with TRA or support as a technology SME the development and delivery of internal audit plans for Financial Services Risk. You will be actively involved and consulted on planning, delivery and provision of technical information.\n\n\nYou are required to have a genuine passion for developments in technologies, regulations, industry innovations and consumer behaviours impacting the UK financial services sector and how these aspects are interlinked. You will need to demonstrate keenness and innovation in adapting these developments to technology risk consulting and assurance, based on a solid experience of internal audit and IT controls work in financial services.\n\n\nYou'll make an impact by:\n\n* Supporting the overall team in continued product and services development (for example Payments, FCA/PRA regulations, SWIFT, Data Protection, Operational Resilience, Project Assurance and wider regulatory services) \n* Managing a portfolio of financial services clients, both direct TRA clients and Financial Services Risk clients. \n* Planning, oversight and delivery of quality technology audits to budget and within agreed timescales\n* Monitoring and reporting on KPIs for your portfolio/client commitments based on defined delivery protocol and other MI, so that we can meet budget and quality requirements and to identify continuous improvement opportunities.\n* Understanding and application of RSM methodology and premium quality requirements in delivering audit work.\n* Developing relationships with RSM senior staff and financial services clients and identifying further opportunities for business development.\n\n**What we are looking for:**\n\n\nAre you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! \n\n\r\n\n\n\nWe value diverse experiences and perspectives. Here's what we're looking for in our ideal candidate:\n\n* CISA qualified or equivalent\n* Significant IT audit experience within the financial services sector and UK regulatory environment\n* Proven ability to undertake business development, identify opportunities and acquire new wins\n* Excellent written and communication skills\n* Proven ability to produce quality documentation and reporting\n* Experience of managing multiple clients/assignments\n* Ability to travel to clients, whether by car or by public transport\n* Excellent financial services technical and regulatory knowledge (in particular, FCA/PRA requirements, EU directives, industry standards and certification, such as- Payments, Data Protection, Operational Resilience, ISO27001, NIST)\n\n**What we can offer you:**\n\n\nWe recognise that our people are our most important assets. That's why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.\n\n* Hybrid working\n* 27 Days Holiday\n* Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.\n* Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.\n\n\r\n\n\n\r\n\n\n#LI-AK1 \nDiversity and Inclusion at RSM \nAt RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757075008000","seoName":"technology-risk-assurance-financial-services-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/technology-risk-assurance-financial-services-manager-6309360060096112/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"edaa7b01-97b9-4b19-9e87-ce2e347c24ca","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["IT auditing","Business development","Continuous improvement"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1752918754695,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"London, UK","infoId":"6309360058444912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Associate Enablement Business Partner - EMEA","content":"The Associate Business Partner in EMEA is crucial to effectively support the growing demands and strategic enablement needs of our EMEA Revenue organisation. \nThis role will provide comprehensive program execution, deeper regional analysis, and enhanced support for our sales teams.\n\n### **Key Responsibilities:**\n\n* Analyze and interpret key revenue metrics to identify gaps and determine the most relevant Enablement programs to impact business metrics.\n* Demonstrate thought leadership and expertise in the latest enablement trends, tools, programs, and technologies for creating world-class learning experiences.\n* Collaborate with revenue leadership as an integral member of their extended leadership team, aligning the enablement plan with the segment strategy and goals.\n* Shape and continuously refine the onboarding program for the aligned learner segments in collaboration with the Onboarding Program Manager\n* Support new sellers post-onboarding to accelerate their path to productivity.\n* Foster strong partnerships and align with internal and cross-functional subject matter experts to create and deliver enablement content as per the aligned plan.\n* Monitor the enablement plan to ensure alignment with changing business conditions and address performance gaps based on qualitative and quantitative observations in partnership with the Continuous Learning Program Manager.\n* Manage the intake process and prioritise enablement requests based on expected business impact, demonstrating a healthy balance of strategic and ad-hoc programs.\n* Collaborate with other Enablement peers to identify common needs among learners, enhance scalability, and reduce duplicative work through content and artefact sharing.\n* Take a hands-on approach to build, implement, and manage critical enablement programs that equip revenue teams with the necessary content, training, and resources for success.\n\n### **Qualifications \\& Experience:**\n\n* Bachelor's degree preferred, or equivalent experience.\n* 1-2 years of combined experience in Sales, Client Success, and/or Sales Enablement, with a proven track record of achieving goals and driving adoption.\n* Ability to secure stakeholder sponsorship and garner support from diverse internal stakeholders and cross-functional partners to successfully deliver programs.\n* Passionate about modern learning approaches, including virtual training, micro-learning, personalised learning journeys, and learning reinforcement.\n* Strong coaching skills and a genuine desire to support the growth and success of others.\n* Ability to manage competing priorities across multiple projects, meet deadlines, and deliver high-quality results.\n* Experience working in a fast-changing environment that requires strategic thinking, resourcefulness, agility, results-oriented decision-making, and commitment to excellence.\n* Strong collaboration and problem-solving skills with a strategic focus on scalability.\n* Excellent communication, collaboration, and influencing skills at a senior level.\n\n#LI-Hybrid \n#LI-MH1","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757075008000","seoName":"associate-enablement-business-partner-emea","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/associate-enablement-business-partner-emea-6309360058444912/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"1eccb335-51e9-472c-a32a-8e75492cfe0c","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Scalability","Leadership","Communication skills"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1752918754565,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"London, UK","infoId":"6309360064166712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Ecommerce Experience Specialist","content":"who we are \n\nlululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. \n\nrole summary \n\nThe Senior Ecommerce Experience Specialist will be responsible for driving the online merchandising strategy, overseeing site performance, and collaborating with cross-functional partners to deliver a seamless guest journey and best-in-class site experience that supports brand objectives and key performance targets. \n\n**a day in the life:** what you'll do \n\n* Collaborate with the Ecommerce Manager to define, implement, and optimise the experience calendar and commercial trading strategy\n* Oversee the day-to-day trading of our websites, supporting the Ecommerce Manager with coordinating team priorities and ensuring key tasks are delivered on time and to an exceptional standard\n* Provide actionable insights by analysing sales performance and conversion funnel data to drive continuous improvement\n* Identify emerging trends and opportunities to optimise site performance and increase revenue\n* Partner with cross-functional teams and third-party vendors to deliver cohesive, customer-first website experiences and seamless guest journeys\n* Conduct regular competitor analysis and market research, sharing insights on new features, promotional strategies, and product highlights\n\nQualifications, skills \\& experience \n\n* 4+ years experience in ecommerce and trading of web platforms or related spaces (experience with Salesforce Commerce Cloud preferred but not essential)\n* Strong analytical approach to identify and understand trends based on data and insight with a detailed understanding of ecommerce eco-systems and levers to drive performance\n* Team-orientated with ability to effectively communicate priorities and collaborate with partners across the organization at all levels\n* Proactive and determined problem solver with a keen eye for detail\n\nmust haves \n\n* Acknowledge the presence of choice in every moment and take personal responsibility.\n* Possess an entrepreneurial spirit and continuously innovate to achieve great results.\n* Communicate with honesty and kindness and create the space for others to do the same.\n* Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.\n* Foster connection by putting people first and building trusting relationships.\n* Integrate fun and joy as a way of being and working.\n\nRole Classification \n\nThis role is classified as Hybrid under our global SSC Hybrid Workplace Policy. \n\nIn-person collaboration is important, and much of the role can be performed remotely. Work is performed from the office at least 3 days per week. \n\n#LI-EM1","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757075008000","seoName":"senior-ecommerce-experience-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/senior-ecommerce-experience-specialist-6309360064166712/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"3e3732f1-d21d-4eb2-aca3-873fbc842ebe","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Salesforce expertise","Strong analysis skills","Hybrid work arrangement"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1752918755012,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"London, UK","infoId":"6309360039372912","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"Head of Customer Services, ICIS (Hybrid)","content":"About the Business \nAt ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link at: \nhttps://www.icis.com/explore. \nAbout the Role \nWe are seeking a dynamic, strategic, and customer focused Head of Customer Service to lead and elevate our global customer-facing teams including Customer Success, Training, and Customer Support. \nThe role is critical to delivering a consistent, high-quality customer experience while fostering a high-performance culture that is agile, proactive, and aligned with evolving customer expectations. \nWe're looking for a results-driven leader who combines operational expertise with strategic vision, capable of driving innovation and continuous improvement across all customer touchpoints. \nResponsibilities \nStrategic Leadership \\& High-Performance Team Management\n\n* Develop, adapt, and continuously improve a forward-looking customer service strategy that evolves with customer needs, market trends, and business goals.\n* Inspire and lead high-performing teams by setting clear objectives, measuring performance through meaningful KPIs, and fostering a culture of accountability, excellence, and continuous learning.\n* Provide hands-on leadership to managers across Customer Success, Training, and Support (including 1st line and Technical Support)---ensuring alignment and collaboration across functions.\n* Design and execute tailored customer engagement strategies to serve our diverse, international customer base, ensuring scalable solutions that deliver value at every stage of the customer lifecycle.\n* Drive a training strategy that supports customer engagement while also acting as a growth lever for engaging new prospects and markets\n\nOperational Excellence \\& Innovation\n\n* Champion operational efficiency through streamlined processes, automation, and effective use of AI-enabled customer service tools, particularly in self-service capabilities.\n* Maintain a robust Customer Success framework that enhances retention, loyalty, and growth, ensuring standardised processes and best practices that deliver measurable impact\n* Deliver against performance targets and operational metrics while maintaining a laser focus on improving customer satisfaction and team productivity\n* Proactively identify areas for improvement and lead cross-functional initiatives that drive innovation and service differentiation.\n\nCross-Functional Collaboration \\& Strategic Influence\n\n* Serve as a powerful advocate for the customer across the organisation---working closely with Product, Sales, Marketing, and Technology to ensure the customer voice informs key decisions and strategic priorities.\n* Influence and participate in strategic business planning, ensuring customer service goals are fully aligned with broader organisational objectives.\n* Promote and embed a customer-first mindset across all levels of the business, contributing to ICIS's positioning as a trusted, customer-led organisation.\n\nRequirements\n\n* Considerable experience in Customer Success, Customer Service, or related roles, with some experience at a senior or head-of-function level, ideally within SaaS or technology.\n* Demonstrated success in scaling and transforming customer-facing operations for a global customer base.\n* Proven ability to build and lead diverse, distributed teams across multiple customer service disciplines.\n* A data-driven mindset with strong analytical and decision-making skills, including experience with CRM systems, support platforms, and performance management tools.\n* A track record of fostering high-performing cultures, with a passion for mentoring, coaching, and empowering teams to excel.\n* Ability to operate with agility, resilience, and clarity under pressure---thriving in a constantly evolving, high-growth environment.\n\nLearn more about the LexisNexis Risk team and how we work \nWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our \nApplicant Request Support Form or please contact 1-855-833-5120. \nCriminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams \nhere. \nPlease read our \nCandidate Privacy Policy. \n*USA Job Seekers:* \nWe are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. \nEEO Know Your Rights.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757075007000","seoName":"head-of-customer-services-icis-hybrid","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/head-of-customer-services-icis-hybrid-6309360039372912/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"6d930958-7b61-40dc-928d-d19abe976f31","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Proficiency in CRM software","Strong customer service skills","Analysis and Agile methodology expertise"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1752918753076,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"London, UK","infoId":"6309360042381112","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"Associate/Manager, Business Development Europe (Nordics focus)","content":"London \nFull Time\n\n\r\n\n\n**About Klook**\n\n\r\n\n\n\nWe are Asia's leading platform for experiences and travel services, and we believe that we can help **bring the world closer together through experiences**.\n\n\r\n\n\n\nFounded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.\n\n\r\n\n\n\nDo you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.\n\n\r\n\n\n\nWe work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:\n\n*\n Customer First\n\n*\n Push Boundaries\n\n*\n Critical Thinking\n\n*\n Build for Scale\n\n*\n Less is More\n\n*\n Win as One\n\n\r\n\n\n\nWe never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!\n\n\r\n\n\n**About Sales and Business Development:**\n\n\r\n\n\n**Sales and Business Development are a group of explorers, always looking for your next favorite adventure. We work with businesses on the ground to find new experiences for our users, negotiate exclusive deals and unleash our merchant partner's full potential through account management.**\n\n\r\n\n\n**What you'll do:**\n\n* **Destination Ownership:** **Effectively manage a designated destination by gathering key insights, establishing relationships with key stakeholders, and representing Klook within the destination.**\n\n* **Sales Planning and Execution:** **Create and deliver compelling sales pitches to prospective merchants, to establish new markets for Klook. Negotiate with new merchants to ensure they will be successful upon joining the platform (onboarding standards, supply strength metrics, etc) to help surpass goals.**\n\n* **Sales Acquisition and Pipeline Management:** **Identify ideal suppliers to join the Klook platform to expand offerings. Leverage Klook's advantages to build out competitive supply products. Develop, manage, and nurture a sustainable acquisition pipeline to achieve successful business outcomes.**\n\n* **Market Research \\& Analysis:** **Utilize internal and external resources to conduct comprehensive market research, identifying new opportunities and formulate GTM strategy. Deliver insights on market trends and competitor updates to relevant stakeholders.**\n\n* **Cross-Functional Coordination** **: Collaborate closely with various internal functions (e.g., tech, product, marketing, supplier operations, customer service, finance) to generate/execute plans, maximize sales, ensure alignment, enhance operational efficiency, drive customer satisfaction and repeat business.**\n\n**What you'll need:**\n\n* **Language(s):** **Ideally fluent in Nordic languages, any additional European languages would be a plus**\n\n* **Sales Techniques:** **Proficiency in various sales techniques such as pitching, negotiation, consultative selling, and closing deals is essential for effectively engaging with prospective merchants and driving growth.**\n\n* **Pipeline Management:** **Experience in identifying potential clients or suppliers, maintaining relationships, and managing sales pipelines to drive business growth.**\n\n* **Strategic Thinking:** **Capacity to think critically and develop strategic plans to capitalize on market opportunities, address challenges, and achieve business goals.**\n\n* **Customer Focus** **: Commitment to understanding customer needs, providing excellent service, and building attractive products/verticals which will drive customer satisfaction and loyalty.**\n\n* **Market Research and Analysis:** **Strong analytical skills to gather and interpret market data, identify trends, and assess competitive landscapes to inform strategic decision-making.**\n\n* **Business Acumen** **: Understanding of key business principles and metrics, as well as knowledge of the company's products/services and industry landscape, is important for effectively contributing to strategic planning and achieving business goals.**\n\n* **Cross-Functional Collaboration** **: Ability to collaborate with diverse teams and stakeholders to align strategies, optimize processes, and drive business objectives forward.**\n\n* **Teamwork and Communication:** **Effective communication skills and a collaborative mindset to work cohesively with internal teams, external partners, and clients. Ability to build rapport quickly with prospective merchants, and communicate in a proactive, concise and persuasive manner that generates interests and opens doors to further opportunities**\n\n* **Adaptability and Resilience** **: Flexibility and resilience to navigate changing market dynamics, overcome obstacles, and drive continuous improvement in sales processes and strategies. Must be able to self-organize, stay focused and execute on action plans.**\n\n* **Ownership Mentality:** **Taking ownership of tasks, projects, or initiatives, demonstrating accountability, and driving results to contribute to the overall success of the organization.**\n\n* **Commercial mindset** **: Entrepreneurial spirit to connect all pieces together and grow business as a 'company' rather than an isolated BU. A fast learner with high degree of persistence and resourcefulness to get things done. Sensitive to real world trends and willing to experiment.**\n\n\r\n\n\n**What you'll get**\n\n* **An awesome team of international colleagues**\n\n* **A rare chance to build a global travel and leisure brand with a long runway of opportunities**\n\n* **An environment that values and supports your growth**\n\n* **Ownership of projects with real impact**\n\n* **No boredom! Every day is a new exciting challenge**\n\n\r\n\n\n*Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.*\n\n\r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757075007000","seoName":"associate-manager-business-development-europe-nordics-focus","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/associate-manager-business-development-europe-nordics-focus-6309360042381112/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"f4e44d51-2746-41ce-8ac2-5c40c1f22274","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Sales","Analysis skills","Market research"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1752918753310,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"London, UK","infoId":"6309360041254712","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"Risk Manager","content":"**Company** \n\nMunich Re Specialty - Global Markets\n\n\n**Location** \n\nLondon , United Kingdom \nAbout us \n\nAt Munich Re Specialty -- Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this. \n\nAt the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. \n\nPlease see our website for more information. \n\nRisk Manager \n\nTo support the development, implementation and embedding of a comprehensive and proportionate risk management framework and risk culture across MRSG/GSI4, ensuring compliance with Munich Re, PRA, FCA and Lloyd's risk management requirements. \n\nWhilst the Risk Manager role will support all MRSG legal entities or GSI 4 businesses such as MRSL (the Lloyd's regulated entity) \n\nResponsibilities: \n\nTo support the Head of Risk Management in the overall delivery of the MRSG risk management strategy and implementation of the risk management framework across the business (comprising the entities within MRSG/GSI 4 including its International Distribution Centres (IDCs) and Syndicates) and fully embed an appropriate risk culture. This includes:\n\n* Being responsible for the implementation and embedding of the risk management framework across MRSG, and other non-Lloyd's regulated entities as maybe required, on a risk based proportionate and consistent basis with the risk management strategy. Risk management framework activities include but is not limited to risk and control assessments, risk event management, emerging risk analysis, risk reporting and project work as described below.\n* Providing the business (1st line of defence) with effective and timely risk management (2nd line of defence) review, challenge and advice, to represent a risk management viewpoint in in risk identification, measurement, mitigation and reporting of risks.\n* To support the MRSG Risk team in the delivery of the annual risk plan and communicating when departures from plan are anticipated on a timely basis.\n* To address and respond to risk issues as they arise, escalating issues or key matters arising to the Head of Non-Financial Risk Management or the Head of ERM, other stakeholders (e.g. business partners, risk owners, members of ExCo) and governance bodies as appropriate.\n* To support the Head of Risk Management in the on-going monitoring and assessments of risks and controls for the MRSG legal entities, to enable the identification of top risks, potential new risks or emerging risks; and to provide an assessment of the adequacy of the control environment. This includes:\n * Maintaining the respective entity risk register and facilitating regular risk and control assessments. This may include financial risks and non-financial risk which are listed in the risk taxonomy..\n * Supporting the design and monitoring of risk appetite measures and RAG trigger limits to monitor trends in risk exposures.\n * Collaborating with business stakeholders to assess and ensure effective key controls are appropriately designed and are operating effectively to mitigate identified risks in the risk register.\n * Where relevant, collaborate with relevant business stakeholders to agree pragmatic recommendations and actions for reducing exposures to risk where these exceed appetite or tolerance. Ensure the timely communication of such with the Risk Owner.\n * Completing risk reporting to the respective governance groups (ExCo and Board).\n* To manage the risk event management processes, and ensure timely updates of risk events in the MRSG Risk Event Log and associated governance/IRM reporting.\n* To manage include carry out thematic risk assessments, risk reviews/opinions or investigations of topics that may arise from time to time. This may include second line reviews on projects, hot risk topics or areas of concerns, emerging risks, new business initiatives, new products, new regulatory topics, and / or third party risk management arrangements.\n* To support the Head of Risk Management and Head of ERM in the development and / or production of both regular and / or ad-hoc risk reporting to various stakeholders of MRSG/GSI4. This primarily includes regular risk reporting to the respective MRSG legal entity governance body, e.g. MRSI UK ExCo and MRSI UK Board, DP ExCo and DP Board, MRSL R\\&CC, MRSL Exco MRSL Board, as well as ad-hoc reports such as risk opinions or thematic reviews as requested.\n* To manage, lead and / or coordinate, or contribute towards MRSG/GSI4 projects or activities which may be required.\n* To lead, contribute and / or deliver risk training and awareness initiatives on behalf of the Risk team as may be required.\n* To support or undertake any other risk management departmental activities as and when required by the Head of Risk Management and Head of ERM.\n * For MRSL, to provide second line review and challenge of the business Lloyd's Fundamental Principles Oversight Framework (Project Rio).\n * For IRM, this may include ORCS (Operational Risk Control System) reporting of top operational risks to Munich.\n * MRSL Internal Model, Validation and/or other ORSA activities as maybe required. Examples of activities include coordinating activities to parameterise operational risk in the internal model and validation of non-kernel aspects of the internal model.\n * Completing outsourcing reports for important or simple third party relationships.\n\n**General responsibilities:**\n\n* To raise the profile of risk management and work with the business to support embedding of a strong and positive risk culture.\n* To support the review, on a continuous basis, of the risk management framework to ensure that it meets the business's emerging needs and to provide constructive and timely input into its development and embedding.\n* Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.\n* Partake in various working groups as may be required.\n\n\r\n\n\nKnowledge and Skills \n\n* Must have proven risk management experience, internal or external audit experience with suitable qualification.\n* Must have in-depth understanding of general insurance industry, and preferably of the Lloyd's or general insurance market.\n* Must have excellent report writing skills, experience of preparing reports and presentations for Senior management / Committee or Board review.\n* Must have ability to tactfully and appropriately question and challenge the business at all levels (including Senior Management and Directors) and present considered and balanced risk opinions, findings and recommendations.\n* Broad knowledge of Solvency II and Lloyd's market is an advantage in order to be able to question, review and challenge Syndicate or IDC management of risks, internal control effectiveness, business processes and procedures.\n* Should be focussed on completing activities to meet internal/external reporting deadlines, pragmatic solutions orientated and be conscientious with developing collaborative relationships with business stakeholders.\n* Should have broad understanding of the current risk management environment and awareness of key developments in risk management best practice (including providing Thought Leadership in specific topics or areas as requested by the Head of Risk Management or Director of Risk and Compliance).\n* University Degree and/or relevant professional qualification\n\n\r\n\n\nIf you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! \n\nDiversity, Equity \\& Inclusion \n\nAt Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. \n\nAll candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. \n\nLearning and innovating today, striving for sustainable societies and business tomorrow \n\nAt Munich Re Specialty -- Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues. \n\nLearn more about sustainability at Munich Re -- choose your impact! \n**#BePresent** **#BeBold** **#BeCurious**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757075007000","seoName":"risk-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/risk-manager-6309360041254712/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"29c2231a-5b57-4043-929f-deb8c8788197","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Report writing required","Bachelor's degree needed","School experience preferred"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1752918753222,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"London, UK","infoId":"6309391774003312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Project Controls Manager - Aviation","content":"**Company Description**\n\n\r\n\n\n\nTurner \\& Townsend is a global professional services company with over 22,000 people in more than 60 countries. \n\nWorking with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. \n\nOur capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.\n\n\r\n\n\n\nWe are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner \\& Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.\n\n\r\n\n\n\nPlease visit our website: www.turnerandtownsend.com\n**Job Description**\n\n\r\n\n\n\nWe have an exciting opportunity for a Project Controls Manager to join our busy and expanding, Infrastructure business, supporting a major London based airport deliver a range of high value projects\n\n\nOwing to the complex nature of the works involved, this role will suit a Project Controls Manager from an aviation / airports background, with a proven track record of successful delivery in a major international airport environment.\n\n**Job Objectives:**\n\n* The Project Controls Manager will lead the programme controls function for a programme, monitoring for accuracy and consistency of plans, cost, safety, environment and performance reporting, and deploying available controls team resources to best effect.\n\n**Other responsibilities include:**\n\n\n1Reviewing new project proposals/remits and monitor, so that realistic, resource plans are developed for the delivery of the programme.\n\n\n2.Identify resourcing requirements to support the programme and liaise with planning functions to resolve resourcing issues.\n\n\n3.Provide an efficient day-to-day service to the Programme and Project Managers in reporting on plans, costs, safety, environment and programme performance.\n\n\n4.Monitor so that data input by project teams and others to cost and performance systems meet required data standards.\n\n\n5.Manage the production of the Investment Plan Comply with the Investment Competence Framework.\n**Qualifications** \n\n* Experience in performing, monitoring, and reviewing planning and scheduling functions, which include schedule development, control, and analysis, in the field and the home office\n* Skilled in oral and written communication\n* Proficiency with PC operating systems, with proficiency in several basic software applications.\n* Proficiency with multiple discipline specific software applications such as Primavera (P6) and Microsoft Office Applications, for example Intermediate level of knowledge of engineering, procurement, contracts, construction, and start-up work processes.\n* Knowledge of engineering and construction management.\n\n\r\n\n\n**Additional Information**\n\n*Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.*\n\n*We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.*\n\n*Turner \\& Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.*\n\n*Please find out more about us at* *www.turnerandtownsend.com/*\n\n\n#LI-SM2\n\n\nSOX control responsibilities may be part of this role, which are to be adhered to where applicable.\n\n\nJoin our social media conversations for more information about Turner \\& Townsend and our exciting future projects:\n\n\nTwitter\n\n\nInstagram\n\n\nLinkedIn\n\n*It is strictly against Turner \\& Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner \\& Townsend will ask candidates to pay a fee at any time.*\n\n*Any unsolicited resumes/CVs submitted through our website or to Turner \\& Townsend personal e-mail accounts, are considered property of Turner \\& Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner \\& Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.* \n\n\nSOX control responsibilities may be part of this role, which are to be adhered to where applicable.\n\n\nJoin our social media conversations for more information about Turner \\& Townsend and our exciting future projects:\n\n\nTwitter\n\n\nInstagram\n\n\nLinkedIn\n\n*It is strictly against Turner \\& Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner \\& Townsend will ask candidates to pay a fee at any time.*\n\n*Any unsolicited resumes/CVs submitted through our website or to Turner \\& Townsend personal e-mail accounts, are considered property of Turner \\& Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner \\& Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074984000","seoName":"project-controls-manager-aviation","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/project-controls-manager-aviation-6309391774003312/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"c0842aa3-4886-46eb-98d5-af3ca7556248","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Flexible working benefit","Procurement expertise","Primavera P6 skills"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1752921232343,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"London, UK","infoId":"6309391772301112","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"Customer Technical Advisor","content":"**Who We Are**\n\nAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward -- always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. \n\n\r\n\n\n\n**The Role**\n\nJoin our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations.\n\n\n\r\n\n\n\nIn this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers.\n\n\n\r\n\n\n\nAs a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales \\& Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. With your extensive technical knowledge and mastery of the practice-specific domain, you will bring together the breadth of Kyndryl's expertise to develop profitable deals that drive our success.\n\n\n\r\n\n\n\nYour dedication to continuous improvement and your passion for our practice will shine through as you showcase your end-to-end knowledge of the domain you align with, as well as the associated subdomains. Your technical prowess, backed by your external certifications, will establish you as a true authority in your field.\n\n\n\r\n\n\n\nAs a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s). Your exceptional customer facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer.\n\n\n\r\n\n\n\nAs a strategic thinker, you will identify the intricate business and technical requirements of our customers, leveraging the vast capabilities of Kyndryl to generate winning cross-practice solutions. Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us.\n\n\n\r\n\n\n\nIn addition to your technical expertise, you will also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions. Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created.\n\n\n\r\n\n\n\nJoin our team of forward thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole.\n\n\n\r\n\n\n\nYour Future at Kyndryl\n\n\nEvery position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. \n\n\r\n\n\n\n**Who You Are**\n\nYou're good at what you do and possess the required experience to prove it. However, equally as important -- you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused -- someone who prioritizes customer success in their work. And finally, you're open and borderless -- naturally inclusive in how you work with others.\n\n\r\n\n\n**Required Skills and Experience**\n\n* Deep domain knowledge of service offerings and technical solutions in a practice\n\n* Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions\n\n* Prior consultative selling experience\n\n* Externally recognised as an expert in one or more of the following v ulnerability management, cyber tolerant backup, DORA, NIST, Modern XOAR SOC Services, Risk-Based vulnerability remediation, digital operational resiliency solutions \n\n\r\n\n\n\n**Preferred Skills and Experience**\n\n* Bachelor's degree or Master's degree\n\n* 5 years of experience (minimum) selling technical services for multi-industry customers \n\n\r\n\n\n\n**Being You**\n\nDiversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you -- and everyone next to you -- the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. \n\n\r\n\n\n\n**What You Can Expect**\n\nWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter -- wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.\n\n\r\n\n\n**Get Referred!**\n\nIf you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074984000","seoName":"customer-technical-advisor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/customer-technical-advisor-6309391772301112/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"d2b7d008-444c-42d3-96c0-8c052c3bf498","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Work under NIST standards","Hybrid work environment","IT industry opportunity"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1752921232211,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"London, UK","infoId":"6309391767552112","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"Manager - Operations Management Consulting - Western Europe","content":"**Allow us to introduce ourselves.**\n\n\nAt dss+, we are not just your average global operations consulting firm. We are a Purpose-driven company that exists to save lives and create a sustainable future -- for our clients, employees and communities. In pursuit of this Purpose, we put people at the centre of everything we do, and we are a consultancy with heart. As an experienced operations consultant, your role is crucial in helping us achieve this Purpose, making you an integral part of our operations.\n\n\r\n\n\n\r\n\n\n\nRight now, we're expanding our market reach and impact across Western Europe and we are looking for managers who can help us transform our clients and work as part of high-performing project teams on large, complex transformational work programmes. This expansion presents a unique opportunity for you to grow both personally and professionally as you contribute to our Purpose and work on challenging projects.\n\n\r\n\n\n**Does this sound like you?**\n\n\nAs a manager you will work with industry-leading clients across your sectors to reduce risks and improve business continuity and asset productivity. You'll save lives, drive performance and improve the working lives of all your clients' employees.\n\n\r\n\n\n\r\n\n\n\nKey responsibilities will include;\n\n*\n You will manage a team of experienced consultants and subject matter experts to identify the root causes of client safety and productivity challenges by analysing a range of metrics and observations, and create, communicate and implement solutions\n\n*\n You will be trusted to work directly with the client identifying pain points and developing and implementing effective solutions to meet their needs\n\n*\n You will lead the delivery of solutions in **safety culture and / or behavioural based safety; PSM; or operational excellence**\n\n*\n You will develop your own and your team's work plans, mobilizing the team to deliver effectively\n\n*\n You will work with members of your team to build their capabilities and deliver better value to the client\n\n*\n You will manage project delivery and cultivate client relationships.\n\n**You can be based in France, Belgium, Germany, Italy, Spain or the UK but be available to travel up to 80% of the week to any of our client sites across Western Europe.**\n\n\r\n\n\n**Let's see where our shared vision leads.**\n\n\nWe have a strong growth trajectory and a global footprint, which means unprecedented opportunity for the people on our teams to advance their careers through working with clients and joining forces with technical operations executives, experienced line managers and qualified coaches who all share a problem-solving mindset and a passion for what they do.\n\n\r\n\n\n\r\n\n\n\nWe offer a mentorship program with internal and external senior leaders to broaden technical expertise and share best practices. Our performance process and talent systems support individuals on their personal and professional development journey, and you will have access to the Consulting Development Academy.\n\n\r\n\n\n\r\n\n\n\nIn addition to our career development benefits, we offer a competitive base salary, medical cover, disability benefits, allowances, a discretionary yearly incentive plan, and flexible work policies.\n\n\r\n\n\n\r\n\n\n\nAs a Global Company, our professionals have the possibility to contribute to international projects and grow with the company. Every employee can influence and impact our company, and we value innovators and entrepreneurs.\n\n**Who are you today?**\n\n\nBeyond that, be yourself. At dss+, we embrace and celebrate diversity. Above all, we are an inclusive culture in which everyone contributes and has the chance to develop their talents further.\n\n\r\n\n\n\r\n\n\n\nIdeally, you will hold a degree/master's degree in engineering or a business-related field, coupled with experience in management consulting with previous exposure to operational risk management, operational excellence. safety and/or culture change.\n\n\r\n\n\n\r\n\n\n\nYou have the ability to manage diverse and remote teams of consultants and guide them to achieve business and client objectives and you are able to manage complex projects from end to end for small or large engagements\n\n\r\n\n\n\r\n\n\n\nYou demonstrate experience and an understanding of the operational issues in heavy industries such as Manufacturing, Oil \\& Gas, Power \\& Utilities, Chemicals, Transport or Food \\& Beverage\n\n\r\n\n\n\r\n\n\n\nYou have a deep understanding of subject matters around either safety or operational excellence, and are able to leverage it externally (guiding clients, creating points of view, etc.). And you will have excellent communication skills and an entrepreneurial mindset. Like us.\n\n\r\n\n\n**Fluency in English along with Dutch, French, German, Greek, Italian or Spanish is essential, with proficiency in a third European language being highly desirable.** \n\n\r\n\n\n\n**A bit more about us**\n\n\nWe are implementers and change-makers. Our passion lies in helping our clients solve their biggest challenges and engaging organisations, from the boardroom to the shop floor, to become resilient to future vulnerabilities and sustain improvements.\n\n\nOur industry expertise---in metals and mining, chemicals, oil, gas and energy, power and utilities, agribusiness and consumer goods, industrial and manufacturing, and private equity---combined with our consulting expertise in risk, operations, and sustainability helps clients translate their pain points into actionable roadmaps that deliver real, tangible results.\n\n\nOur transformational solutions in operational risk management, operational excellence and ESG/sustainability are accelerated through leadership coaching, capability building, and culture change and enabled through digital technologies.\n\n\n#LI-AA1","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074983000","seoName":"manager-operations-management-consulting-western-europe","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/manager-operations-management-consulting-western-europe-6309391767552112/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"d00be143-118f-47b3-8dea-970c6a82fd0d","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Flexible working benefit","Employee mentoring programme","Multilingual skills required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1752921231840,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"London, UK","infoId":"6309391766349112","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"Luxury Brand Ambassadors - Full Time & part time - Salon de Parfums Boutique - Harrods Knightsbridge","content":"About the House of Creed \n\nThe House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. \n\nAbout the role \n\nWe are seeking for a Luxury Brand Ambassadors full and part time for our new Creed Boutique in Salon de Parfums - Harrods on 6th floor, due to open in April 2025, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. \n\nPurpose of the role \nAs a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. \n\nKey responsibilities \n\n**Including but not limited to:** \n**Product Knowledge:** \nDevelop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales. \n\n**Sales Excellence:** \nMeet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. \n\n**Customer Service:** \nDeliver exceptional customer service to create memorable experiences and foster brand loyalty. \n\n**Visual Presentation:** \nEnsure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. \n\nSkills/Experiences desired \nExceptional communication and interpersonal skills. Proven experience in luxury retail or a similar customer-facing role. Passion for the luxury brand and a commitment to delivering an exceptional customer experience. Goal-oriented with a track record of meeting and exceeding sales targets. Ability to work effectively in a fast-paced environment. Flexibility to work weekends and holidays as needed. Passion for fragrance or beauty products is a plus. \n\nWhy the House of Creed? \n\n**Luxury Redefined :** We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. \n\n**Innovation:** Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. \n\n**Diversity and Inclusion:** We celebrate differences and believe that a diverse team fosters creativity and innovation. \n\n**Career Development:** Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. \n\nJob Applicant Privacy Policy \nPlease note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). \n\nThe House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. \nWe very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. \n\nThis role is based in Salon de Parfums - Harrods Knightsbridge on 6th Floor \nBenefits 32 days paid annual leave (pro rata for part time employees) Monthly competitive commission structure Extra day off for your birthday Product allocation with discounted rate Clothing allowance Contribution into company pension Career progression \\& Training Length of service rewards Harrods discount","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074983000","seoName":"luxury-brand-ambassadors-full-time-part-time-salon-de-parfums-boutique-harrods-knightsbridge","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/luxury-brand-ambassadors-full-time-part-time-salon-de-parfums-boutique-harrods-knightsbridge-6309391766349112/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"e384895f-e800-40be-8d7b-47a1397ee6f3","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Part-time position available","Weekend availability required","Merchandising role with ATS"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1752921231746,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"London, UK","infoId":"6309391768998712","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"Security Engineer, Vulnerability Management and Remediation Operations","content":"- Bachelor's degree in computer science or equivalent - Knowledge of networking protocols such as HTTP, DNS and TCP/IP - Experience programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language - 5 years security engineering experience in system, network, and/or application security - 5 years experience developing vulnerability assessment tests with Python or Java. - 5 years experience improving accuracy of vulnerability detection mechanisms across a diverse technical ecosystem - 3 years experience troubleshooting networking, operating systems, applications, or cloud services. - 3 years experience building cloud-based services \nEmbark on a Mission to Fortify Amazon's Defenses as a Security Engineer with the Vulnerability Management \\& Remediation Operations team! Amazon Security is seeking a Security Engineer to join our Vulnerability Management and Remediation Operations (VMRO) team in London, UK. The VMRO team is responsible for discovering, assessing, triaging, detecting, and driving the remediation of vulnerabilities across the Amazon ecosystem Key job responsibilities Analyse public and private vulnerability disclosures and exploit code Deeply understand and assess the technical details and potential impact of vulnerabilities across Amazon's infrastructure, services, and applications. Investigate and triage vulnerabilities, identifying severity and the scope of potential impact to Amazon. Support response and remediation efforts, assisting builder teams to fix their security issues in a timely manner Engineer high quality, scalable, and accurate vulnerability detection mechanisms Design and implement automation, tools and workflows to enhance our operations capabilities. Be part of a global team and participate in periodic on-call responsibilities to ensure the continuous monitoring and remediation of vulnerabilities. Experience programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language and SQL \n* Experience with AWS products and services\n* Experience with any combination of the following: threat modeling, secure coding, identity management and authentication, software development, cryptography, system administration and network security\n\n\r\n\n\nAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. \n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074983000","seoName":"security-engineer-vulnerability-management-and-remediation-operations","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/security-engineer-vulnerability-management-and-remediation-operations-6309391768998712/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"ee07dc34-f841-4248-b256-d9717528bae8","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Proficiency in multiple programming languages","Experience with operating systems and networking","Strong knowledge of computer science concepts"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1752921231952,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"London, UK","infoId":"6309359686605112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Cover Cleaning Operative","content":"### **About The Role**\n\n**Cover Cleaning Operative**\n\nTo work at multiple sites across a designated area providing cleaning and non-cleaning duties as per the site specification provided by the Account Manager to ensure the required standards are met.\n\n\nReporting into the Area Manager you will take responsibility for the standard of cleaning delivered to the sites you are required to operate in. The scope of the role is to ensure that exceptional service levels, client satisfaction, continuous improvement are provided to our customer. \nMain Duties:\n\n* Carry out routine and non-routine cleaning duties in accordance with the cleaning specification to the required standards.\n* Complete a full clean as per the site specification ensuring complete hours are delivered.\n* Adhere to Bidvest Noonan policies and procedures.\n* Wear correct PPE and uniform.\n* Report faulty machinery or equipment.\n* Adhere to Health and Safety processes and report health and safety hazards\n* Complete signing in and out procedures via a phone app using the Timegate System.\n* Complete stock takes and support the ordering and replenishment of cleaning products and equipment if requested.\n* Liaise with the client to understand ad hoc requirements.\n\n**Essential Criteria**\n\n* Ability to work alone or in part of a team.\n* Ability to accurately carry out verbal and written instruction to a high standard.\n* Ability to follow health and safety procedures and instructions to a high standard.\n* Ability to organise and prioritise workload.\n* Ability to act in a professional manner.\n* Good communication skills, both written and verbal.\n* Excellent standard of work and customer service\n* Ability to adapt to requested tasks\n* Positive attitude \nDesirable Skills:\n\n* Have a good working knowledge of cleaning standards across the contracts we operate,\n* Have a pleasant and positive attitude as to instil confidence with the client.\n\n### **About Us**\n\n**Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.**\n\n**We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.**\n\n**Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074982000","seoName":"cover-cleaning-operative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/cover-cleaning-operative-6309359686605112/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"34b2b4b8-de07-4e12-b00f-a826547bc1b2","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Customer service role","Strong communication skills required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1752918725515,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"Beckenham, UK","infoId":"6309391756710512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"General Manager","content":"**Package Description:** \nAt Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. \nWhen you join us, you'll be making a positive impact on residents' lives every day -- your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. \nWe're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a General Manager. at our beautiful Beckenham Park Care Home. If you are a strong leader and this sounds like the place for you, we'd love to hear from you! \n\n**ABOUT THE ROLE**\n\n\nYour focus as General Manager will be to lead and inspire a team to deliver excellent person-centred quality care to residents in a safe, caring and stimulating environment, whilst meeting regulatory requirement, professional and statutory standards, and business performance targets.\n\n\nOther responsibilities will include:\n\n* Ensuring the consistent delivery of high-quality care, person centred care and ensuring residents receive care based on best practice.\n* Being responsible for the ongoing recruitment, retention, and development of staff within the Home.\n* Acting as a focal point for contact with residents, their relatives, and visitors, as well as health and social care professionals involved in resident's wellbeing.\n* Ensuring safe staffing levels are reviewed and maintained in accordance with both occupancy and dependency.\n* Providing on-going inspirational leadership and management to the staff team.\n* Ensuring costs are well managed and maintained within budgetary controls, by reviewing regularly and monitoring stock.\n\n\r\n\n\n**ABOUT YOU**\n\n\nTo be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.\n\n\nOur ideal candidate must:\n\n* Have a minimum of four years of experience in a similar care environment.\n* Have Leadership and Management Level 5 or equivalent.\n* Possess excellent leadership and management skills.\n* Have the ability to communicate effectively verbally and in writing, and be competent In IT.\n* Be adaptive and flexible to cover a range of responsibilities at short notice.\n\n\r\n\n\n**ABOUT AVERY** \nAt Avery, we're not just one of the UK's largest providers of luxury elderly care homes -- we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of \"creating meaningful lives together,\" we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. \n\n**Please note this role will require:**\n\n* A DBS Disclosure check, the cost of which will be met by Avery Healthcare.\n* Proof of eligibility to work in the UK.\n\n*This advert may be withdrawn prior to the advertised deadline dependant on volume of applications received and business needs.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074982000","seoName":"general-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/general-manager-6309391756710512/","localIds":"394","cateId":null,"tid":null,"logParams":{"tid":"7ee888d6-c0fb-4e67-a011-ea477f8fbf05","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Leadership role available","UK work authorisation required","Permanent position in care home"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Beckenham,England","unit":null}]},"addDate":1752921230992,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"Greenwich, London, UK","infoId":"6309359645516912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Cover Supervisor – Secondary School Full Time Temporary NEW","content":"\r\n\n\n* Short-time/Long-term supply work\n* Secondary Schools\n* Greenwich\n* £89.00 -- £110.00 per day\n\n**Do you enjoy working with young people aged 11 -- 18? Have you considered working in Secondary Schools as a Cover Supervisor?**\n\n**We are working with a range of Secondary Schools across London who are looking for confident, professional and dedicated people to work as Cover Supervisors in their schools to provide short-term and daily cover for teachers.**\n\n**The Role**\n\n\nAs a Cover Supervisor you will work in secondary schools covering classes and ensuring students are working on tasks whilst teachers are absent or engaged in other activities and meetings. This is a key role within secondary schools and almost every secondary school will engage cover supervisors to allow teachers.\n\n\nThis is great opportunity to work on flexible basis and gain experience within secondary schools.\n\n\nCover Supervisors are required for the full school day -- 8.15am to 3.30pm (approx.)\n\n**Flexible work options**\n\n\nMost Cover Supervisors begin work on a short-term/supply basis. This is ideal if you just want to work a few days in local schools, or want to build experience within the secondary school sector. For more experienced Cover Supervisors, we have full-time contracts available.\n\n**What do I need to be a Cover Supervisor?**\n\n\nYou do not need any formal qualifications to be a Cover Supervisor, but we do require you to have had some experience working with 11 -- 18-year-olds.\n\n\nCover Supervisor work is ideal for:\n\n* Graduates who are considering becoming Secondary school teachers\n* Youth workers\n* Summer camp leaders\n* Sports coaches for 11 -- 18 yrs\n* People who have experience supporting young offenders\n\n\nYou will need an Enhanced DBS certificate to work with children and 2 references covering the past two years. If you haven't got a DBS, we can help you apply for one from the UK Disclosure and barring service.\n\n\nMost importantly you need a confident, positive and professional approach to working with young people.\n\n**If you're interested in working as a Cover Supervisor in Secondary Schools, then please apply now with an up-to-date CV and one of our team will be in touch.**\n\n\r\n\n\n\r\n\n\n\nWe have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients.\n\n\r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074980000","seoName":"cover-supervisor-secondary-school-full-time-temporary-new","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/cover-supervisor-secondary-school-full-time-temporary-new-6309359645516912/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"64ae8774-2851-4f5e-93ce-2032e1e8f010","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Flexible working benefit","Full-time position","School environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1752918722306,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"London, UK","infoId":"6309359642572912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Cleaning Team, Soho","content":"**Company Description**\n\n**Who We Are**\n\n\nWe're purpose-driven. With every ride, we aim to redefine health and happiness. It's all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us---we'd love to have you\n\n**Our Mission**\n\n\nTo foster an open, diverse, \\& inclusive community---while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we'll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.\n**Job Description**\n\n\r\n\n\n\nWe are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail.\n\n\nPart-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts.\n\n\nThe responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.\n\n**DUTIES AND RESPONSIBILITIES**\n\n* Manage studio cleaning and preparation including: cleaning of all exercise equipment (bikes, weights), floors and mirrors\n* Common area cleaning, including: front desk, lockers, retail shelves, office, hallways, bathrooms and changing rooms\n* Ensure all tasks on the cleaning checklist are completed by the end of your shift\n* Escalate any issues with equipment or customer queries to management in a timely manner\n* Safely use and store cleaning products and equipment in line with health and safety procedures\n* Ensure all reusable water bottles are cleaned and safely stored\n* Collect and distribute used and clean towels\n* Respond to staff and SoulCycle emails within a timely manner\n* Stay up to date on studio announcements and company initiatives\n\n\r\n\n\n**Qualifications**\n\n**PERSON SPECIFICATION**\n\n* Excellent cleaning skills - must possess a clear understanding of what constitutes as a clean and sanitary environment\n* Experience using hand tools and cleaning products\n* A friendly and approachable demeanor\n* The ability to work successfully within a team and take instruction\n* Able to use your initiative to creatively solve problems\n* Basic communication skills -- written and oral\n* Strong customer service skills\n* Experience working within a fast pace environment\n* Reliable\n* Must be able to kneel, bend, reach, climb and stand for long durations of time\n* Must be able to lift/carry a minimum of 30lbs\n* Excellent attention to detail\n\n**PHYSICAL REQUIREMENTS:**\n\n* Must be able to work in a fast-paced environment\n* Must be able to kneel, bend, reach, climb and stand for long durations of time\n* Must be able to lift/carry a maximum of 30lbs\n\n\r\n\n\n**Additional Information**\n\n**SOUL VALUES AND ATTRIBUTES**\n\n* **A culture of yes** -- you're SOULution focused, with a positive can-do attitude, takes accountability and embraces and adapts to change\n* **Get dirty** -- no job is too small, you are willing to support your team within all aspects until the job is done\n* **Show gratitude** -- you give thanks, are humble, and remember that it takes a village\n* **Community** -- an enthusiastic team member, that cares about others and their surroundings, with exceptional interpersonal skills and strives to bring SOUL to the people\n* **Communicate well** -- you are able to give and receive constructive feedback and approach every conversation with an open mind\n\n\nFor additional Information visit our Career Site: https://www.soul-cycle.com/careers/","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074979000","seoName":"cleaning-team-soho","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/cleaning-team-soho-6309359642572912/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"3af181b8-3bd0-4961-ae60-f513e2ed97d3","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Part-time opportunity","Weekend availability required","Customer service role","Hand tools required","Strong communication skills needed"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1752918722075,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"London, UK","infoId":"6309359639296112","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"Senior Renewals Sales Leader – North EMEA, Germany and France","content":"Our purpose is to build a safer and more resilient digital world. Every day, we live this purpose by helping SecOps, ITOps, and engineering teams keep their organizations securely up and running. In 2024, Splunk was acquired by Cisco to help customers continue to build resilience across their entire digital footprint. Today, many of the world's largest and most complex organizations rely on Splunk to protect their mission-critical systems. \nDigital resilience is a team effort. Let's build it together. \n\nAre you an upbeat Software Sales Management Professional, with deep knowledge of SaaS, Recurring Revenue and using Renewals to drive Growth? If so, we are looking for you to join our team! \n\nThis is a great opportunity to join us as we pursue our vision. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. We're committed to our work, customers, having fun and most importantly to each other's success. \n\nThe Splunk Renewals team in EMEA is a result driven and collaborative bunch. We love to work as a team, celebrate success and learn from our losses. We have an excellent team culture based on respect, transparency and always doing the right thing! \n\nYou will be accountable for the overall success and development of a renewals team, who drive customer retention, renewals and growth for Splunk's industry-leading enterprise software solutions. \n\nThe role requires an individual who is customer focused, operationally astute, enjoys making data driven decisions, is at home collaborating with a broad range of stakeholders, has a strategic mindset and can coach and mentor a team as the function continues its transformation journey within Cisco. This is a senior leadership role with the responsibility to lead other managers. \n\nTerritory to be covered: - Nordics, Belux, Netherlands, Switzerland, Austria, Germany and France -- subject to change. \nLocation - UK, Lisbon. \n**Responsibilities:**\n\n* Strategic\n* Align with organisational and corporate objectives to develop and execute a regional plan for revenue retention for the region.\n* Lead change management initiatives across the region.\n* Partner with other leaders across the business on strategic initiatives.\n* Develop new ideas to efficiently scale and transform the business.\n* Operational:\n* Produce accurate and detailed regional forecasts on a minimum rolling 4 quarter basis.\n* Consistently meet and exceed quarterly and annual renewal rate targets and other KPIs.\n* Reduce churn target quarter on quarter through risk identification and risk mitigation recommendations using the available data, reports and dashboard.\n* Define, streamline and implement internal business processes including development of operational and procedural guidelines.\n* Collaboration\n* Listen to other views but also be able to air your opinion with evidence and passion.\n* Liaise with cross functional teams to mitigate renewal risk as part of the Unified Risk Management (URM) and Unified Engagement Model (UEM) - using the available tools, defined cadences and best practices.\n* Liaise with the sales organisation to develop longer term account management strategies as required.\n* Cross collaboration with the Partner team to ensure optimal execution of the renewal book of business.\n* Leadership\n* Represent or stand-in for the Director of EMEA Renewals as and when required -- for example on regional/global forecast calls, meetings and relevant forums.\n* Hire, develop and retain top renewal-sales talent.\n* Lead daily activities of renewal sales professionals with a hands-on and problem-solving approach.\n* Encourage growth and career development for the team through listening, performance evaluation, coaching and learning plan definition.\n* Performance manage substandard performance.\n* Have a thoughtful and clear approach to timely decision making.\n* Approach conflict management in a decisive yet diplomatic manner.\n\n**Requirements:**\n\n* You are laser focussed on Operational Excellence.\n* You come from a SaaS sales background, where you have demonstrated a track record of positive results and strong competency in software sales management, driving growth, driving team development and performance.\n* You know how a renewals sales business works. You are intimately familiar with the metrics and measures: Renewal and Churn Rates, Net Growth, and how to performance-manage and forecast your business on that basis.\n* You have operated in a recurring revenue model, interacting closely with account management, customer success and operations teams to support growth and retention objectives.\n* You thrive in managed change, and seek to push beyond the status-quo, seeking ways and means to drive outcomes and insights.\n* You have the experience to make sound decisions and solve problems using data and other inputs.\n* You have excellent organisational, operational, and time management skills.\n* Strong interpersonal, communication and problem-solving skills and the ability to work effectively with a wide range of individuals in a diverse community\n* You are autonomous and can manage an autonomous team.\n* You can manage and train staff, including organising, prioritising, and scheduling work assignments.\n* Proficient in MS Office Suite and Salesforce software applications\n* Demonstrable history of achieving targets and professional growth through learning resulting in an increasing span of control.\n* 10+ years of relevant leadership experience.\n* Languages -- fluent in written and oral English and a second European language can be advantageous.\n\n\r\n\n\nWe value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074979000","seoName":"senior-renewals-sales-leader-north-emea-germany-and-france","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/senior-renewals-sales-leader-north-emea-germany-and-france-6309359639296112/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"1c0e63a3-58fa-4dd7-adb7-3e221f226096","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Sales leadership role","Proficiency in Salesforce","Strong communication and time management skills"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1752918721820,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"Redhill, UK","infoId":"6309359631360112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Head of Customer Insight & Complaint","content":"Job Description:\n\n\nWe have an excellent opportunity for an experienced Head of Customer Insight \\& Complaint Manager to join us. This role is responsible for overseeing the evolution of customer experience at AXA Partners UK. This role encompasses the production of insightful metrics, effective management of customer complaints, and the assurance of service quality standards in alignment with regulatory requirements. The ideal candidate will act as a key authority in decision-making related to customer service and adherence to product terms and conditions.\n\n\nYou will be based in our Redhill office and work on a hybrid basis. The salary will be up to £90,000, dependent on experience.\n\n**What you'll be doing:**\n-------------------------\n\n* **Customer Insight Management:**\n\n\n\n* Produce and analyze Net Promoter Score (NPS) and other relevant customer data to benchmark the customer experience with AXA Partners UK.\n* Develop actionable insights from customer feedback to inform strategic decisions and enhance customer satisfaction.\n* **Complaint Management:**\n\n\n\n* Oversee the management of customer complaints, ensuring they are handled efficiently and within regulatory frameworks.\n* Organize and coordinate the escalation process for complaints, ensuring timely resolutions and effective communication with stakeholders.\n* **Quality Assessment:**\n\n\n\n* Perform comprehensive quality assessments to ensure that service standards are consistently maintained.\n* Implement quality control measures and develop improvement plans based on assessment results.\n* **Decision Authority:**\n\n\n\n* Act as the ultimate authority in decision-making regarding appropriate servicing solutions and adherence to product terms and conditions.\n* Collaborate with various departments to ensure customer service strategies align with organizational goals and regulatory obligations.\n\n**Individual responsibilities/tasks/ Key Result areas**\n\n* **Customer Insight Management:**\n*\n * Gather, analyze, and interpret data related to Net Promoter Score (NPS) and other customer satisfaction metrics.\n * Monitor trends and changes in customer feedback over time to identify patterns and areas for improvement.\n * Establish benchmarks for customer experience by comparing AXA Partners UK's performance against industry standards and competitors.\n* **Complaint management :**\n*\n * Ensure the accurate and timely recording of customer complaints as they come into the organisation in line with our AXA Partners policy, procedures and FCA regulations.\n * Own the end-to-end process for regulated complaints, including the complaints investigation handling and FOS interaction\n * Plan and manage workload of teams to ensure timescales and expectations are managed and prevent regulatory breaches\n * Provide informal advice and assistance on complaints to customers, where possible resolving without the need for formal complaints and to ensure and instil customer confidence\n * Own the root cause analysis process and create transparency across the business\n * Drive change; ensuring complaints data is easy to access, understand and used to educate teams how to analyse complaints data and provide guidance on how we can drive improvement\n * Work closely with the other functions, making sure that the relevant data and insights are shared in a timely manner across the organisation\n * Continually measure, monitor, and improve overall performance of the Complaint function, giving regular feedback to management team, and providing visibility on company level standards and metrics\n\n\n\n* **Quality Assessment:**\n*\n * Conducting Quality Assessments by evaluate services and processes to ensure they meet established quality standards and identify areas for enhancement.\n * Identifying Improvement Opportunities: Analyze assessment results to pinpoint specific areas where quality can be improved, developing actionable recommendations.\n * Implementing Quality Improvement Initiatives: Lead and execute initiatives aimed at enhancing quality, including recommendations on process redesigns and promote best practice adoption.\n * Monitoring Progress: Track the effectiveness of quality improvement initiatives through regular follow-up assessments and adjustments based on performance data.\n * Share and forster for Development: Provide awareness to staff on quality improvement methodologies and tools to foster a culture of continuous improvement\n* **Design Authority**\n*\n * Decision-Making Authority: Serve as the final authority on servicing solutions, ensuring decisions comply with product terms and conditions while addressing client needs effectively.\n * Policy Adherence: Review and ensure adherence to product terms and conditions in all servicing decisions, minimizing risk and maintaining compliance with internal policies.\n * Cross-Department Collaboration: Work collaboratively with departments such as sales, compliance, and operations to align customer service strategies with organizational objectives and regulatory requirements.\n * Customer Service Strategy Development: Contribute to the development and refinement of customer service strategies, ensuring they are effective, efficient, and compliant with applicable regulations.\n\n\nPerformance Monitoring: together with the insight team report on the effectiveness of servicing solutions and strategies, making adjustments as necessary to improve customer satisfaction and operational efficiency. \n**What you'll bring:**\n\n* Demonstrable commercial acumen and experience, mainly within a B2B environment\n* Exemplary stakeholder management skills, dealing with and influencing senior executive level managers at a global level in a matrix organisation\n* Evidence of strategic planning, analytical and execution skills with an ability to assess and communicate priorities and drive actions and delivery through others\n* Excellent understanding of Financial services and the full regulatory environment\n* Ability to quickly assimilate information from disparate topics/functions and connect together to bring business conclusions or highlight risks\n* Skilled at bringing structure and rigour to ambiguous situations and leading teams (both direct and in-direct) to deliver\n* Ability to challenge the status quo and apply a forward-thinking approach to deliver sustainable change\n* Proven ability to collaborate across multi-disciplinary teams\n* Ability to master multiple complex topics, make quick decisions and remain a clear thinker and communicator under pressure\n* Successful experience in developing and retaining critical talent and building an effective team\n* Ideally experience of managing and working in Risk/compliance or operational resilience\n* Experience of operating at an executive level in a multinational, complex organisation\n* Experience of building a team, leading and improving an organisation's capability\n* High level of drive and motivation to ensure successful delivery of complex initiatives and support drive change across the business\n* Experience preparing and presenting business reviews and strategic information at an executive level\n\n**What we offer:** \n\nAt AXA Partners, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. \n\nBy joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise \\& diversity. Our focus is on accelerating the development of everyone's skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth. \n\nAdditionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary. \n\nTo apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. \n\n**Who we are:**\n---------------\n\nWe're AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection -- with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive -- offering solutions and services that make sure we're always at people's side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we're always looking at new ways to offer seamless and reassuring experiences when it really matters. \n**Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074979000","seoName":"head-of-customer-insight-and-complaint","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-other23/head-of-customer-insight-and-complaint-6309359631360112/","localIds":"1104","cateId":null,"tid":null,"logParams":{"tid":"b69a037a-10af-4b25-825d-7e35f7a25dac","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Permanent position","B2B focus","Hybrid work model"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Redhill,England","unit":null}]},"addDate":1752918721197,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"Caterham, UK","infoId":"6350013518963512","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Early Years Professional/Nursery Practitioner - Brand New Nursery","content":"Banana Moon Day Nurseries is looking for a dedicated and enthusiastic individual to join our brand new nursery opening in July 2025.\r\nYour primary focus will be on supporting the development and well-being of children in our care, ensuring they feel safe, valued, and inspired to learn.\r\nKey responsibilities:\r\n Provide high-quality care and education in accordance with the Early Years Foundation Stage (EYFS) framework and our own curriculum. \r\n Plan and implement engaging and age-appropriate activities that promote learning and development.\r\n Observe, assess and record children's progress, sharing insights with parents and colleagues.\r\n Create a warm, welcoming, and safe environment for all children.\r\n Work collaboratively with your team to ensure the smooth running of the nursery.\r\n Uphold nursery policies and procedures, ensuring compliance with safeguarding regulations.\r\n Requirements\r\nQualifications and skills required:\r\n Level 2/3 qualification in Early Years Education or Childcare is desired. \r\n Experience working in a nursery or early years setting \r\n Sound knowledge of the Early Years Foundation Stage (EYFS).\r\n Excellent communication and interpersonal skills.\r\n Ability to work effectively as part of a team and independently.\r\n Enhanced DBS check clearance is required.\r\n \r\nIf you are passionate about early education and eager to make a positive impact on children's lives, we encourage you to apply!\r\nBenefits\r\n Bupa Employee Assistance. We all have times in our life when we need a little extra support which is why we’re working with Bupa to bring all of our employees a free, 24-hour confidential helpline service.\r\n Great holiday entitlement upto 28 holidays including bank holidays.\r\n Staff Perkbox offering a range of discount from high street shop's to online GP appointments.\r\n A unique Early Learning and Development program for our children.\r\n Less paperwork is involved, meaning that you can spend more time with the children\r\n Use of tablets that are linked to our bespoke 'Parent App', giving instant messages to and from parents about their child's day and development\r\n State-of-the-art technology, including a biometric entry system, an interactive screen for our Preschool children as well as our Parent App and tablets.\r\n Budget for staff socials, including breakfast and lunches.\r\n Long service rewards including holiday vouchers.\r\n Upto 30% staff discount\r\n Further on-the-job training \r\n Great career prospects\r\n You will be provided with uniform\r\n Staff member of the month\r\n Monthly staff breakfast \r\n If you feel that you are looking for a challenge, or simply want to further your experience with the possibility of promotion and working your way up in a company, this is where you should apply!\r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756817748000","seoName":"early-years-professional-nursery-practitioner-brand-new-nursery","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-general-business-unit-manager/early-years-professional-nursery-practitioner-brand-new-nursery-6350013518963512/","localIds":"344","cateId":null,"tid":null,"logParams":{"tid":"546b3b40-dda6-4918-93cc-34ea77282380","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Support children's development and well-being","Follow EYFS framework and nursery curriculum","Enhanced DBS check required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Caterham,England","unit":null}]},"addDate":1756094806169,"categoryName":"General/Business Unit Manager","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"London, UK","infoId":"6339331532608112","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"SC Cleared Contract Manager","content":"\r\n\r\nContract Manager\r\nLondon, UK ( 2 Days onsite in a week ) \r\nContract role ( 6+ Months - Inside Ir35) \r\nExperience level : 5-7 + Years\r\n•\tContractual review, negotiation and finalisation of Customer contract terms and conditions also in the Tendering phase, including identification and removal of non-market standard or otherwise onerous or unacceptable obligations or liabilities\r\n•\t \r\n•\tManage the review and drafting of various contracts, including NDAs, SLAs, service agreements, purchase orders and sub-contractor orders\r\n•\tEnsure accurate and timely contract execution, ensuring compliance with all terms and conditions\r\n•\tOversee contract administration, including change order management, performance monitoring, and reporting\r\n•\tIdentify and manage contract risks, implementing mitigation strategies to minimize potential losses\r\n•\tResolve contract disputes effectively and efficiently, protecting the company's interests\r\n•\tWhere appropriate, assist in the selection and appointment of subcontractors to ensure appropriate terms and conditions of appointment\r\n\r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756817707000","seoName":"sc-cleared-contract-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-general-business-unit-manager/sc-cleared-contract-manager-6339331532608112/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"cbb57dc2-713a-4b39-9f1c-03743103bbdb","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Manage contract review and negotiation","Ensure compliance in contract execution","Mitigate contract risks effectively"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1755260275985,"categoryName":"General/Business Unit Manager","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"London, UK","infoId":"6339331413209712","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Chief Revenue Officer - Remote","content":"About Us\r\nAt Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 240 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data.\r\n\r\nFor over a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. Today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. We do this by building innovative leading-edge products that can solve the most complex web data challenges. Over 2,000 companies and 1 million developers rely on our tools and services to get the data they need from the web. \r\n\r\nJoin Zyte, where we power businesses with data-driven insights and solutions! We are on the lookout for an experienced Chief Revenue Officer (CRO) to lead our revenue generation efforts and accelerate our growth trajectory. As a pivotal member of our executive team, you can contribute to our mission of providing unmatched web data extraction services that empower our clients to innovate and succeed.\r\nRequirements\r\nKey Responsibilities:\r\n Develop and execute a comprehensive revenue generation strategy that aligns with Zyte’s goals and objectives.\r\n Lead, mentor, and expand the sales teams, fostering a high-performance sales culture.\r\n Oversee the Customer Success and Support teams, ensuring they deliver exceptional value to clients while aligning efforts with broader revenue objectives.\r\n Drive initiatives that enhance customer satisfaction, retention, and loyalty.\r\n Foster a proactive support culture that anticipates client needs and resolves issues effectively.\r\n Establish key metrics to track performance and growth across all revenue-generating departments.\r\n Collaborate with other executives to ensure alignment with product development and customer success initiatives.\r\n Identify and pursue new business opportunities, building strategic partnerships and enhancing Zyte's market presence.\r\n Analyze market trends to identify potential areas for growth and develop actionable plans.\r\n Represent Zyte at industry events and conferences, positioning the company as a leader in the web data extraction space.\r\n Drive customer engagement and retention strategies to maximize long-term revenue.\r\n Create and manage effective forecasting and planning processes to meet revenue goals.\r\n Requirements:\r\n Minimum of 10 years of experience in B2B sales leadership, ideally in the SaaS or technology sector\r\n Proven track record of successfully leading revenue generation efforts and achieving aggressive growth targets\r\n Strong strategic thinking abilities and a data-driven mindset for decision-making\r\n Exceptional leadership skills with experience managing and cultivating high-performing sales, customer success, and support teams\r\n Excellent communication, negotiation, and relationship-building skills\r\n Deep understanding of customer-centric sales and engagement strategies\r\n Experience in developing and executing successful go-to-market strategies for technology products\r\n Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions\r\n Fluency in English, both written and spoken; knowledge of additional languages is a plus\r\n Strong analytical skills with experience using CRM tools and sales analytics platforms\r\n Benefits\r\nBenefits:\r\n We love fostering and nourishing new ideas and bringing them to market\r\n Become part of a self-motivated, progressive, multi-cultural team.\r\n Have the freedom and flexibility to work from where you do your best work, as we are a completely remote company.\r\n Get the chance to work with cutting-edge open-source technologies and tools.\r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756817690000","seoName":"chief-revenue-officer-remote","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-general-business-unit-manager/chief-revenue-officer-remote-6339331413209712/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"9b6044e1-2c27-4f9b-ae93-6756cf3d8cbd","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Lead global revenue strategy","Manage sales and customer success teams","Drive business growth in dynamic tech environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1755260266657,"categoryName":"General/Business Unit Manager","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4078","location":"London, UK","infoId":"6350006971148912","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Chairperson","content":"Key Responsibilities & Success Metrics\r\n \r\nThe below is not an exhaustive list and the ideal candidate would not necessarily need to tick all 4 items. This is our preferable:\r\n\r\n1. Strategic Leadership & Governance\r\n Objective: Steer MAGIC AI towards a successful exit within X years\r\n \r\n Key Results:\r\n \r\n Facilitate the development and approval of a comprehensive 3-year strategic plan within the first 6 months.\r\n \r\n 2. Board Effectiveness & Oversight\r\n Objective: Enhance board performance and governance standards.\r\n \r\n Key Results:\r\n\r\n Attendance in monthly (transitioning to quarterly) board meetings.\r\n Implement a board evaluation.\r\n \r\n 3. Financial Performance & Capital Strategy\r\n Objective: Support the executive team in achieving financial and customer usage growth targets.\r\n \r\n Key Results:\r\n \r\n Oversee the attainment of the 100% year-over-year revenue growth (as forecasted in our Financial Model)\r\n EBITDA profitability by YE 2025.\r\n Assist in future funding rounds, intros, and process (if necessary)\r\n \r\n 4. U.S. Market Expansion\r\n Objective: Leverage industry connections to establish MAGIC AI's presence in the U.S. market.\r\n \r\n Key Results:\r\n Facilitate partnerships or collaborations with wellness and fitness providers in the respective market or assist with the GTM strategy.\r\n Requirements\r\n\r\n Industry Expertise: Demonstrated success in the connected fitness industry, consumer technology, consumer health & wellness, or AI computer vision applications with direct consumer engagement.\r\n \r\n Track Record: Experience leading companies through IPOs or significant M&A transactions, with a deep understanding of the associated challenges and opportunities.\r\n \r\n US Market Experience: Strong ties to the US market, with experience navigating its unique business landscape and regulatory environment.\r\n \r\n Leadership: Proven ability to lead diverse boards, fostering collaborative decision-making and strategic alignment.\r\n \r\n Commitment: Availability to dedicate approximately 1-2 days per month to MAGIC AI, including attendance at scheduled Board meetings.\r\nBenefits\r\n Impact: An opportunity to shape the future of connected fitness and wellness technology on a global scale.\r\n \r\n Appropriate Remuneration\r\n \r\n Equity Share Option Grant\r\n \r\n Growth: Be part of a dynamic, high-growth company with a clear path to significant market expansion and financial milestones.\r\n \r\n Collaboration: Work alongside a passionate and talented team committed to excellence and innovation.\r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756817612000","seoName":"chairperson","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-board-appointments/chairperson-6350006971148912/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"489be56f-e318-452a-8799-8d5609bd8018","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Steer strategic growth for MAGIC AI","Enhance board governance standards","Support U.S. market expansion"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1756094294620,"categoryName":"Board Appointments","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"Caterham, UK","infoId":"6339330602073912","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Nursery Bank Staff - Brand New Nursery","content":"Banana Moon Day Nurseries is looking for a dedicated and enthusiastic individual to join our brand new nursery opening in July 2025.\r\nYour primary focus will be on supporting the development and well-being of children in our care, ensuring they feel safe, valued, and inspired to learn.\r\nHours will be agreed on a weekly basis and may vary, paid up to £14 per hour depending on qualifications and experience. \r\nKey responsibilities:\r\n Provide high-quality care and education in accordance with the Early Years Foundation Stage (EYFS) framework and our own curriculum. \r\n Plan and implement engaging and age-appropriate activities that promote learning and development.\r\n Observe, assess and record children's progress, sharing insights with parents and colleagues.\r\n Create a warm, welcoming, and safe environment for all children.\r\n Work collaboratively with your team to ensure the smooth running of the nursery.\r\n Uphold nursery policies and procedures, ensuring compliance with safeguarding regulations.\r\n Requirements\r\nQualifications and skills required:\r\n Level 2/3 qualification in Early Years Education or Childcare is desired but not essential. \r\n Experience working in a nursery or early years setting \r\n Sound knowledge of the Early Years Foundation Stage (EYFS).\r\n Excellent communication and interpersonal skills.\r\n Ability to work effectively as part of a team and independently.\r\n Enhanced DBS check clearance is required.\r\n \r\nIf you are passionate about early education and eager to make a positive impact on children's lives, we encourage you to apply!\r\nBenefits\r\n Bupa Employee Assistance. We all have times in our life when we need a little extra support which is why we’re working with Bupa to bring all of our employees a free, 24-hour confidential helpline service.\r\n Great holiday entitlement upto 28 holidays including bank holidays.\r\n Staff Perkbox offering a range of discount from high street shop's to online GP appointments.\r\n A unique Early Learning and Development program for our children.\r\n Less paperwork is involved, meaning that you can spend more time with the children\r\n Use of tablets that are linked to our bespoke 'Parent App', giving instant messages to and from parents about their child's day and development\r\n State-of-the-art technology, including a biometric entry system, an interactive screen for our Preschool children as well as our Parent App and tablets.\r\n Budget for staff socials, including breakfast and lunches.\r\n Long service rewards including holiday vouchers.\r\n Upto 30% staff discount\r\n Further on-the-job training \r\n Great career prospects\r\n You will be provided with uniform\r\n Staff member of the month\r\n Monthly staff breakfast\r\n \r\nIf you feel that you are looking for a challenge, or simply want to further your experience with the possibility of promotion and working your way up in a company, this is where you should apply!\r\n","price":"£14/hour","unit":"per hour","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756817556000","seoName":"nursery-bank-staff-brand-new-nursery","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-general-business-unit-manager/nursery-bank-staff-brand-new-nursery-6339330602073912/","localIds":"344","cateId":null,"tid":null,"logParams":{"tid":"02503f32-5453-46cd-94b2-a0aedfa59fd0","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Support children's development and learning","Flexible weekly hours up to £14/hour","Enhanced DBS check required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Caterham,England","unit":null}]},"addDate":1755260203286,"categoryName":"General/Business Unit Manager","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"Brent Cross, London, UK","infoId":"6350006812608312","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Counter Manager","content":"Role - Business Manager \r\nLocation - Fenwick, Brent Cross\r\n\r\nAre you ready to rethink your routine? We’re looking for a Business Manager to join our Brent Cross team. This role will report into the Regional Manager and be responsible for the day to day running of our Brent Cross store. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.\r\n\r\nWelcome to Trinny London! \r\n\r\n\r\nHere at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.\r\nWe have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.\r\n\r\nThe Role \r\nYour daily to-dos might look like this:\r\n Lead your team from the front by:\r\n Achieving your own targets\r\n Improving your product knowledge and remaining up to date with beauty trends\r\n Conducting appointments and elevating your artistry\r\n Always demonstrating a customer-centric approach\r\n Manage the daily, monthly and quarterly running of your counter, creating business plans to ensure the success and smooth-running of your business\r\n Complete and distribute rotas, as well as logging payroll, sickness, holidays, 121 notes, ROCs and RTW checks to our HR system, Tamigo\r\n Oversee the execution of inventory checks, stock counts and visual merchandising\r\n Accurately follow health and safety procedures\r\n Utilise retail management and team meetings to feedback on you counter’s performance\r\n Ensure that your team and counter are meeting business objectives, targets and KPIs, and addressing any underperformance, seeking support from the Training Team or your Area Manager where deemed necessary\r\n Motivate your team to continually strive to improve their artistry, product knowledge and performance, utilising the education and training team and resources\r\n Conduct weekly 121s and monthly reviews, championing your team’s ambitions to progress\r\n Independently address any performance, attendance or conduct issues in line with Trinny London expectations, utilising the appropriate procedures and support, escalating when necessary\r\n Requirements\r\nThe essential skills and experience required to succeed in this role are:\r\n Experience leading a team (minimum of 5 people), ideally within the luxury sector\r\n Passionate for makeup and skincare\r\n Proven experience leading a team to success within the retail industry\r\n Adaptable and confident with an ever-changing environment\r\n Positive and can-do attitude\r\n Strong communication and mathematical skills\r\n Comfortable working towards and exceeding KPIs\r\n Punctual and organised \r\n \r\n\r\nWe always love to hear from anybody interested in the Trinny London team! Although we are looking for the essential skills listed above for this role, we’re always keen to hear from ambitious individuals looking for their next challenge. .\r\n\r\nBenefits\r\nWe want to provide our customers with the tools and confidence to be their best, and we do this for our team too through our benefits:\r\n\r\n 28 days holiday inclusive of bank holidays (pro-rata)\r\n Welcome Trinny London Starter Stack\r\n Company discount for yourself (50%) and your friends and family (40%) after 3 month probation\r\n Competitive commission structure \r\n Pension Scheme\r\n Enhanced family friendly packages\r\n Bookado (activity membership service)\r\n T-Parties = summer and festive celebrations!\r\n Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)\r\n \r\n#TLRETAIL\r\n\r\nEqual Opportunities\r\nWe celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves.\r\nWe are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences. \r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756817547000","seoName":"counter-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-general-business-unit-manager/counter-manager-6350006812608312/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"3f0b6f8b-0841-49c8-814e-9b0c1fad29b9","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Lead team in luxury retail","Passionate about makeup and skincare","Exceed KPIs with strong communication"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1756094282234,"categoryName":"General/Business Unit Manager","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"London, UK","infoId":"6339329746701112","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Senior Operations Manager","content":"Role: Senior Operations Manager\r\nReports into: Director of Live Operations - Entertainment\r\nLocation: London \r\nContract Type: Full Time, Permanent, 42.5 hours per week\r\nWho we are:\r\nBroadwick Live is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences.\r\nWe believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks, Drumsheds, Exhibition and Magazine in London, Depot in Manchester and Brooklyn Storehouse in New York.\r\nCollectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. \r\nOur team: \r\nBroadwick Live are home to a passionate and dedicated team of event professionals who take immense pride in delivering world-class events in exceptional venues. Our goal is to create unforgettable experiences that leave a lasting impact on the thousands of guests we welcome. We are a close-knit team driven by excellence, working in a dynamic environment surrounded by like-minded, committed individuals.\r\nWhat we’re looking for:\r\nWe’re looking for an exceptional and highly organised Senior Operations Manager to join the Broadwick Live team and take a lead role in shaping and delivering operations at our flagship venue, Drumsheds, setting the benchmark for operational excellence across the portfolio and the wider industry.  Reporting directly to the Director of Live Operations, you will be a key operational lead responsible for planning and delivering live events at scale, ensuring seamless coordination across internal departments, external promoters, and suppliers.\r\nYou’ll manage show operations from end-to-end – from pre-production and build, through to live delivery and break – while leading a team of direct reports, producing detailed documentation, and maintaining a culture of safety, efficiency, and excellence throughout. You’ll be central to the continuous improvement of operational processes and post-event reporting, playing a vital part in shaping the experience for artists, guests, and teams on site.\r\nWhat you’ll be responsible for:\r\nEvent Operations – Drumsheds/Flagship Venue\r\n Lead the planning and safe delivery of all events at Drumsheds in collaboration with the Director of Live Operations.\r\n Oversee site readiness and infrastructure planning, ensuring the venue is operationally prepared ahead of every event.\r\n Deliver and lead key event briefings and debriefs, ensuring teams are aligned and feedback is actioned.\r\n Act as a key contact on site for suppliers, tour managers, production teams, and contractors.\r\n Support in the enforcement of licensing conditions and safety standards as outlined in the Premises Licence and Event Safety Plans.\r\n Be on-site throughout build, live and break, leading the operations team in real time.\r\n Manage pre-event planning sessions and contribute to SAG and external stakeholder engagement as required.\r\n Drive constant operational improvements and proactively identify efficiencies and improvements to enhance guest experience and operational resilience.\r\n Documentation & Reporting\r\n Produce and maintain essential event documentation including operational plans, build and break schedules, staff briefs, and supplier briefs.\r\n Own and develop comprehensive event and venue risk assessments, licensing documentation, and safety plans in line with evolving regulatory standards and best practice from the industry. \r\n Collate and deliver detailed post-event reporting and learnings to the Director of Live Operations and broader senior team.\r\n Team Leadership\r\n Line manage members of the operations team, supporting their development and ensuring clear role delegation during show cycles.\r\n Foster a team culture that reflects Broadwick Live’s values: collaborative, accountable, resilient, and forward-thinking.\r\n Recruit, brief, and manage freelance and casual operations staff as required per event.\r\n Suppliers & Stakeholders\r\n Manage day-to-day supplier coordination across security, traffic management, medical, bars, cleaning, production, and site crew.\r\n Support in supplier procurement, briefing, and delivery oversight to ensure operational standards are met or exceeded.\r\n Act as a senior liaison with local authorities, community stakeholders, and licensing partners, representing the venue in external forums as needed. \r\n Ensure supplier costings align with pre-agreed budgets and flag variations or risks early.\r\n Commercial & Financial Awareness\r\n Assist the Director of Live Operations in monitoring operational spend, identifying cost efficiencies where possible.\r\n Contribute to supplier budget planning, ensuring services are scoped and contracted in line with event needs.\r\n Understand commercial goals of the venue and ensure that operational decisions support both guest experience and financial sustainability.\r\n You’ll need to have:\r\n Proven experience in a senior operational leadership role at a large-scale venue or within the live music/events industry.\r\n Knowledge of UK licensing regulations and operational best practices for music and cultural events.\r\n Strong interpersonal and stakeholder management skills — particularly with promoters, local authorities, and emergency services.\r\n A passion for live music, combined with strong commercial and customer-service acumen.\r\n Excellent crisis management, multitasking, and decision-making under pressure.\r\n Strong verbal and written communication skills; confident with internal briefings and external representation.\r\n High proficiency in GDrive, Excel, Google Docs, Slack, and event management tools.\r\n Flexibility to work evenings, weekends, and extended periods on site during shows.\r\n Nice to have:\r\n Familiarity with electronic music events and youth culture audiences.\r\n Experience managing documentation for licensed premises or outdoor events.\r\n ","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756817427000","seoName":"senior-operations-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-general-business-unit-manager/senior-operations-manager-6339329746701112/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"420c6f80-451d-484c-822d-f29615d19257","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Lead operations at flagship venue Drumsheds","Ensure event safety and compliance","Manage team and external stakeholders"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1755260136460,"categoryName":"General/Business Unit Manager","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"Harlow, UK","infoId":"6339329734233912","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Nursery Manager","content":"Banana Moon Harlow is on the lookout for a passionate and dedicated Nursery Manager to join our outstanding team. As the Nursery Manager, you will play a pivotal role in providing high-quality care and education for young children. You will be responsible for the overall management of the nursery, leading the team by example, and ensuring a safe and nurturing environment for children to learn and grow, will liaise with the Directors and work closely with your management team.\r\n\r\nKey Responsibilities:\r\n Manage the daily operations of the nursery, ensuring compliance with all regulatory standards and nursery policies.\r\n Implement the Early Years Foundation Stage (EYFS) framework to enhance children's learning and development.\r\n Recruit, mentor, and develop a high-performing team.\r\n Communicate effectively with parents and guardians, building strong relationships to support children's individual needs.\r\n Ensure robust safeguarding practices are in place to protect children's welfare.\r\n Promote an engaging, inclusive, and stimulating environment that encourages children to explore and discover.\r\n We are looking for a candidate who is highly motivated, organized, and possesses strong leadership qualities. If you are passionate about early years education and are excited about inspiring a dedicated team, we would love to hear from you.\r\nRequirements\r\nThe ideal candidate will possess:\r\n A minimum of a Level 3 qualification in Early Years Education or equivalent.\r\n At least 3 years of experience in a nursery setting, with a strong emphasis on leadership and management.\r\n A solid understanding of the EYFS framework and Ofsted requirements.\r\n Excellent communication and interpersonal skills.\r\n A proactive approach to problem-solving and decision-making.\r\n Current DBS check and First Aid certification.\r\n A passion for early years education and child development.\r\n Benefits\r\nManagers Mandatory Training (two full days)\r\nReflective manager training (full day)\r\nAccess to in house online training\r\nPart of a franchise - continuous support, learning and development provided\r\nOn-site free parking\r\nStaff childcare discount\r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756817427000","seoName":"nursery-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-general-business-unit-manager/nursery-manager-6339329734233912/","localIds":"316","cateId":null,"tid":null,"logParams":{"tid":"237331a0-42eb-4828-a6a0-9bd57e847d65","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Manage nursery operations","Lead and mentor team","Ensure EYFS compliance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Harlow,England","unit":null}]},"addDate":1755260135486,"categoryName":"General/Business Unit Manager","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"Caterham, UK","infoId":"6339329479027512","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Early Years Professional/Nursery Practitioner - Level 3 - Brand New Nursery","content":"Banana Moon Day Nurseries is looking for a dedicated and enthusiastic Level 3 Nursery Practitoner to join our brand new nursery opening in July 2025.\r\nAs a Level 3 Nursery Practitioner your primary focus will be on supporting the development and well-being of children in our care, ensuring they feel safe, valued, and inspired to learn.\r\nKey responsibilities:\r\n Provide high-quality care and education in accordance with the Early Years Foundation Stage (EYFS) framework and our own curriculum. \r\n Plan and implement engaging and age-appropriate activities that promote learning and development.\r\n Observe, assess and record children's progress, sharing insights with parents and colleagues.\r\n Create a warm, welcoming, and safe environment for all children.\r\n Work collaboratively with your team to ensure the smooth running of the nursery.\r\n Uphold nursery policies and procedures, ensuring compliance with safeguarding regulations.\r\n Requirements\r\nQualifications and skills required:\r\n Minimum Level 3 qualification in Early Years Education or Childcare.\r\n Experience working in a nursery or early years setting is essential.\r\n Sound knowledge of the Early Years Foundation Stage (EYFS).\r\n Excellent communication and interpersonal skills.\r\n Ability to work effectively as part of a team and independently.\r\n Enhanced DBS check clearance is required.\r\n \r\nIf you are passionate about early education and eager to make a positive impact on children's lives, we encourage you to apply!\r\nBenefits\r\n\r\n Bupa Employee Assistance. We all have times in our life when we need a little extra support which is why we’re working with Bupa to bring all of our employees a free, 24-hour confidential helpline service.\r\n Great holiday entitlement upto 28 holidays including bank holidays.\r\n Staff Perkbox offering a range of discount from high street shop's to online GP appointments.\r\n A unique Early Learning and Development program for our children.\r\n Less paperwork is involved, meaning that you can spend more time with the children\r\n Use of tablets that are linked to our bespoke 'Parent App', giving instant messages to and from parents about their child's day and development\r\n State-of-the-art technology, including a biometric entry system, an interactive screen for our Preschool children as well as our Parent App and tablets.\r\n Budget for staff socials, including breakfast and lunches.\r\n Long service rewards including holiday vouchers.\r\n Upto 30% staff discount\r\n Further on-the-job training \r\n Great career prospects\r\n You will be provided with uniform\r\n Staff member of the month\r\n Monthly staff breakfast\r\n \r\nIf you feel that you are looking for a challenge, or simply want to further your experience with the possibility of promotion and working your way up in a company, this is where you should apply!\r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756816974000","seoName":"early-years-professional-nursery-practitioner-level-3-brand-new-nursery","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-general-business-unit-manager/early-years-professional-nursery-practitioner-level-3-brand-new-nursery-6339329479027512/","localIds":"344","cateId":null,"tid":null,"logParams":{"tid":"ea983dd2-c85a-4eb4-9ff9-776025e15dea","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Support children's development and well-being","Plan engaging educational activities","Work in a brand new nursery environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Caterham,England","unit":null}]},"addDate":1755260115549,"categoryName":"General/Business Unit Manager","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"London, UK","infoId":"6350006151667312","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Ecom/ Commercial Director","content":" Own the demand side of the P&L; in particular revenue and brand & marketing budgets / KPIs;\r\n Lead eCommerce Trading - all visual merchandising of your stores from products to signposting and engaging content that makes a sale today, including the analytical and CRO tools that will help us unlock greater insight to build hypothesis to test and generate incremental output on our KPIs;\r\n Lead Paid Media (Acquisition) team to align on activity, you need them to deliver high volume of high quality  traffic to hit our objectives;\r\n Lead all Customer Retention tactics and deliver best practice in eCRM, Segmentation, Customer Insight, Loyalty / VIP, community programmes and other emerging channels;\r\n Set, monitor CPA/CaC and LTV by customer segment to deliver ‘profitable’ retention activity for Jaded London and establish KPIs for yourself/your team to work against;\r\n Build, deploy and sustain Trading / Demand collaboration between all functions in the business, resulting in the business having clarity on short to medium term tactics, objectives;\r\n Build a foundation to share more and better insight than our peer group / competitors with our 3rd party partners; make Jaded London famous with our partners at being the best at eCommerce.  \r\n Support and Challenge the Technology team to design, develop and deploy the tools you need to deliver your objectives;\r\n Work closely with the Brand & broader Commercial / Sales teams and feed in tactical, irresistible offers / promotions into the Jaded London campaign calendar;\r\n Work closely with Commercial / Finance Analyst/s to unlock, Customer Insight (through deep segmentation), Marketing Insight, Business Insight which leads to optimisation of your activity; \r\n Hire, lead and coach a leading-edge team to help execute against goals;\r\n Provide expertise on current eCommerce industry best practice, with CRO, CpA & LTV focus;\r\n Keep up to date with eCommerce & CRO / Trading  best practice of tomorrow through training, research etc;\r\n Positively impact and influence internal stakeholders and external partners;\r\n Effectively communicate and collaborate with Jaded London stakeholders; \r\n Uphold Jaded London’s PLAYBOOK;\r\n Think like a customer, all the time, every day.\r\n \r\nSuccess in 6 months looks like:\r\nJaded London is on track to deliver annual net revenues of £50m in 2024/25. Whole business has clarity on strategic / tactical plan for 2025/26\r\n\r\nSuccess in 2 years looks like:\r\n Jaded London is on track to deliver >£70m annual net revenues\r\n USA has become the largest contributor to sales and we’re expanding into new markets outside USA & UK\r\n CpA : LTV increased by >50%\r\n Increase net revenues while reducing costs (and improving customer experience) all possible for the right candidate :-)\r\n Requirements\r\nExperience:\r\n 5+ years’ experience managing / leading a digital retail / ecommerce P&L, with experience in cross border fashion / apparel a major plus;\r\n Full working / leading edge knowledge of demand creation through Social and Paid Media\r\n Full working / leading edge knowledge of CRO techniques;\r\n Full working / leading edge knowledge of CRM strategies and tactics to drive cLTV;\r\n Great knowledge of Shopify+ and common 3rd party applications (Nosto, etc).\r\n Global experience (USA, Europe)\r\n \r\nKey Skills:\r\n Natural born leader, who feels at ease managing a team of head’s of departments\r\n Have great understanding of retail, e-commerce and marketing businesses \r\n You’re a ‘natural retailer’; obsessed with delivering your promise to customers\r\n CRO methodology is at the heart of everything you do\r\n Have a proven track record as a commercial individual, who understands brand and customer (shopper) \r\n Intellectual and emotional intelligence in balanced / equal measure\r\n Understand how to maximise output in conversion activity where a mix of skill / talent types is required (data analysis vs creative visual merchandising and UX are quite different approaches)\r\n Are a ‘subjective’ thinker in terms of ideas, following your instinct, but you’ll be used to using internal/external data to underpin your ideas with confidence\r\n You are independent and self-directed but able to work and lead a team of creative individuals\r\n Have superior analytical skills to track and manage performance\r\n Have excellent interpersonal skills and the ability to persuasively sell ideas\r\n A quick learner who can process lots of information and prioritise action \r\n Effectively navigate and collaborate cross-functionally\r\n Are an outcomes focused manager, with strong team orientation\r\n Are bullish about Jaded London and its potential\r\n \r\nSuccessful People at Jaded are:\r\n Comfortable with being uncomfortable and up for regular change in tactics, actions and organisation\r\n Used to start-up / scale-up cultures, which are super fast paced and unpredictable\r\n Own it and make stuff happen\r\n DO EXTRA - Champions do extra!\r\n Think like a customer everyday.\r\n Benefits\r\n 50% Employee Discount\r\n 24 days holiday per year (plus bank holidays)\r\n A paid day off on your birthday\r\n A paid moving day per year\r\n Hybrid Working Arrangements - 1 day per week WFH\r\n Pension Scheme \r\n Bonus Scheme\r\n Employee Assistance Programme for you and your family\r\n £500 employee referral bonus scheme\r\n Local Business Discounts (joe and the juice, cafés, fitness, beauty etc)\r\n North-West London office location directly located next to good transport links\r\n Casual office dress code (your style of dress is up to you, wear what you feel best in)\r\n Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies)\r\n Regular Office Social Events (e.g. payday socials)\r\n  \r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756816901000","seoName":"ecom-commercial-director","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-greenhithe/cate-general-business-unit-manager/ecom-commercial-director-6350006151667312/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"ee92b8ae-0a73-4371-a3e4-e361bbcfe55a","sid":"00e10a15-9962-4e18-b218-b65cff8935ea"},"attrParams":{"summary":null,"highLight":["Lead eCommerce strategy and P&L","Optimize customer retention and CRO","Drive global revenue growth"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"City of London,England","unit":null}]},"addDate":1756094230598,"categoryName":"General/Business Unit Manager","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false}],"localIds":"1,622","pageTitle":"CEO & General Management in Greenhithe","topCateCode":"jobs","catePath":"4000,4077","cateName":"Jobs,CEO & General Management","breadCrumbSeo":{"type":"BreadcrumbList","itemListElement":[{"position":1,"name":"Home","item":"https://uk.ok.com/en/city-greenhithe/","@type":"ListItem"},{"position":2,"name":"Jobs","item":"https://uk.ok.com/en/city-greenhithe/cate-jobs/","@type":"ListItem"},{"position":3,"name":"CEO & General Management","item":"http://uk.ok.com/en/city-greenhithe/cate-ceo-general-management/","@type":"ListItem"}],"@type":"BreadcrumbList","@context":"https://schema.org"},"cateCode":"ceo-general-management","total":53,"sortList":[{"sortName":"Best Match","sortId":0},{"sortName":"Newest First","sortId":1}],"breadCrumb":[{"name":"Home","link":"https://uk.ok.com/en/city-greenhithe/"},{"name":"Jobs","link":"https://uk.ok.com/en/city-greenhithe/cate-jobs/"},{"name":"CEO & General Management","link":null}],"tdk":{"type":"tdk","title":"139 CEO & General Management in England lowest at $12.6+ | ok.com","desc":"Find 139 CEO & General Management for sale in England. 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CEO & General Management in Greenhithe
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CEO & General Management
Greenhithe
Salary
Job Type
Workplace type
Unit
Location:Greenhithe
Category:CEO & General Management
Shop Manager63845456718851120
Workable
Shop Manager
Exciting times lie ahead in Octavia's charity retail division as we embark on a journey of growth and transformation. With the recent appointments of a dynamic Head of Retail and Area Manager, we're thrilled to announce a prime opportunity for a Shop Manager to lead our Nestled in the heart of affluent South West London, this bustling high street location promises a dynamic and vibrant setting. Boasting a unique and fashionable shop fit, our Chiswick store stands out as a beacon of style and commercial savvy. If you're ready to make your mark in a thriving community and drive success in one of our higher income shops, this role is perfect for you. Responsibilities: As Store Manager, you will have overall responsibility for the day-day management of our Chiswick store ensuring that sales and profit targets are achieved. You will have a strong focus on building, empowering and leading a team of volunteers as well as your Store Manager. Reporting into the Area Manager, you will work closely with the retail support team to maximise income, ensure the highest level of customer service is achieved and continue to grow strong foundations with local residents to maximise support. Your responsibilities will include: Recruiting, developing and motivating a high performing, result driven team to support in all aspects of running a store successfully Analysing customer profiles, buying trends and competitive information to drive business, communicate and provide feedback to Area Manager Overseeing the execution and processing of incoming and outgoing donations Ensuring the visual presentation of the store always meets or exceeds Octavia standards Communicating, managing and executing all community engagement initiatives and events within budget and according to all policies and procedures Building relationships with the local community, recognising potential growth for volunteering and increasing donations Attending and contributing to regular team meetings and training, sharing best practise with Octavia’s core values As a brand ambassador for Octavia, supporting all fundraising activity and championing the Community engagement Requirements We are looking for an experienced store manager with strong commercial acumen, who understands what is needed to make a charity store profitable. You will have excellent customer and people management skills with the ability to drive sales, donations, gift aid and also manage a team of volunteers. Benefits This is a 35 hour per week role paying an annual salary of £28,412 plus fantastic benefits including up to 10% pension contributions and the opportunity to work in a supportive and collaborative team. The salary for this role is £30,714.60 per annum with up to 10% pension contribution. We also offer a fantastic additional benefits: Flexible-working Life Assurance Employee Wellbeing App/ Mental Health Support Online GP Service Cycle to work Opportunities for self-development with over 60 courses available to self-enrol Opportunities to volunteer in our Charity Retail Stores or on our Befriending Programme Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
London, UK
£28,412/year
Interim - Shop Manager (3 Months)63845434427523121
Workable
Interim - Shop Manager (3 Months)
Exciting times lie ahead in Octavia's charity retail division as we embark on a journey of growth and transformation. With the recent appointments of a dynamic Head of Retail and Area Manager, we're thrilled to announce a prime opportunity for a Shop Manager to lead our Nestled in the heart of affluent South West London, this bustling high street location promises a dynamic and vibrant setting. Boasting a unique and fashionable shop fit, our Chiswick store stands out as a beacon of style and commercial savvy. If you're ready to make your mark in a thriving community and drive success in one of our higher income shops, this role is perfect for you. Responsibilities As Store Manager, you will have overall responsibility for the day-day management of our Chiswick store ensuring that sales and profit targets are achieved. You will have a strong focus on building, empowering and leading a team of volunteers as well as your Store Manager. Reporting into the Area Manager, you will work closely with the retail support team to maximise income, ensure the highest level of customer service is achieved and continue to grow strong foundations with local residents to maximise support. Your responsibilities will include: Recruiting, developing and motivating a high performing, result driven team to support in all aspects of running a store successfully Analysing customer profiles, buying trends and competitive information to drive business, communicate and provide feedback to Area Manager Overseeing the execution and processing of incoming and outgoing donations Ensuring the visual presentation of the store always meets or exceeds Octavia standards Communicating, managing and executing all community engagement initiatives and events within budget and according to all policies and procedures Building relationships with the local community, recognising potential growth for volunteering and increasing donations Attending and contributing to regular team meetings and training, sharing best practise with Octavia’s core values As a brand ambassador for Octavia, supporting all fundraising activity and championing the Community engagement Requirements We are looking for an experienced store manager with strong commercial acumen, who understands what is needed to make a charity store profitable. You will have excellent customer and people management skills with the ability to drive sales, donations, gift aid and also manage a team of volunteers. Benefits The salary for this role is £109.28 per day. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
London, UK
£109/day
Dispensing Manager (PM shift)63845433372419122
Workable
Dispensing Manager (PM shift)
Role:                                    Dispensing Manager (PM shift) Location:                             Perivale (UB6) Salary:                                 £30,000 - £34,000 DOE plus extensive benefits Contract type:                   Permanent Employment type:           Full time Working hours:                 42 hrs pw, Monday to Friday 1400 - 2300 Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery.  We are Great Place to Work certified as we consider colleague experience a top priority every day.  Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider.  We are committed to continuing to develop a positive, open, and honest working environment for all. The Dispensing Manager is responsible for the management of the Dispensing team and the process workflow, in conjunction with the other managers, to ensure efficient use of resources to deliver shift results that are in line with the capacity of the shift. You will be expected to meet and exceed KPIs, and all work standards and expectations in line with the company objectives. **Please note you must have a dispensing qualification to be considered for this role** What’s in it for you? Occupational sick pay                    Enhanced maternity and paternity pay                   Contributory pension  Discounted insurance (Aviva)      Employee discount site                                               Discounted gyms (via our blue light card and benefits schemes) Employee assistance programme               In-house mental health support                               Free onsite parking   Health and wellbeing initiatives  Social events throughout the year                                          Cycle to work scheme  Green car scheme*(subject to minimum earnings)                            Registration fees paid (GPhC, NMC, CIPD etc)       Long service bonus  Refer a friend bonus                       Blue light card                                                                Hybrid working Commitment to CPD/training      25 days annual leave increasing with service Annual leave buy and sell scheme Discounts & Exclusive offers at The Springs, Leeds 25% Discount & health & beauty purchases  25% Discount on Pharmacy2U Private Online Doctor Services What you’ll be doing? Drive best shift results/process adherence using data, collaboration and visual management techniques, escalating issues where necessary Ensure dispensing standard procedures and highest standards are being maintained by carrying out regular feedback and training sessions, and ensuring equipment and consumables are in ready supply Conduct regulars stock checks and maintaining effective communication with buying team Ensure all dispensing issues are actioned in a swift manner Collaborate with the Shift Manager, and the other on shift managers to deliver projects to drive process improvements Ensure that a high standard of housekeeping is maintained on a ‘clean as you go basis Oversee all aspects of people management including briefings, induction, coaching, training performance and absence management Ensure safe operation and compliance with regulations by collaborating with relevant teams to minimise risk, identify safety improvements and ensuring Who are we looking for? Experience of managing large teams and KPI monitoring, employee relations and ensuring that our patients receive a high quality and efficient service NVQ Level 2 Dispensing Assistants qualification Experience of working in a pressured environment, delivering against tight deadlines whilst still ensuring accuracy Experience of working within company and ethical rules and regulations Numerate and literate IT literate (used IT systems and is quick to learn) with Excel intermediate Demonstrate drive, initiative and proactivity in role and has strong teamwork skills Ability to prioritise and organise tasks and workload Strong communication skills (verbal and written) What happens next? Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check. Unsolicited agency applications will be treated as a gift. #INDLP
Perivale, UK
£30,000-34,000/year
Technology Risk Assurance & Financial Services Manager63093600600961123
Indeed
Technology Risk Assurance & Financial Services Manager
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. **Make an Impact at RSM UK** At RSM, our consulting team brings together diverse advisory experts to deliver our six core solutions: business transformation, forensic, deal services, restructuring, finance function support, and risk and governance. Our solutions are designed to address the unique needs, challenges, and opportunities our clients face as they strive to achieve their aspirations and organisational goals. Whether it's supporting global expansion, developing acquisition strategies, facilitating private equity investments, or collaborating with boards to manage risk and governance, our consulting experts work as one cohesive team. We prioritise simplicity, providing data-driven insights, value-added assurance, and high-quality execution to empower our clients in building sustainable, future-fit businesses. It's an exciting time to join our consulting team, as we embark on ambitious growth plans that promise to create diverse career opportunities. We are committed to enhancing our six solutions, expanding and developing our team of expert consultants, embracing a digital-first approach, strengthening our global presence, and building strong client relationships We have an opportunity to join TRA as a Manager in the London TRA FS team. The role will involve working in London as part of the TRA team on developing and leading delivery of quality, on budget and timely financial services technology risk assurance and advisory work across key areas of regulatory, industry and technology developments. You will lead a portfolio of FS clients who are engaged directly with TRA or support as a technology SME the development and delivery of internal audit plans for Financial Services Risk. You will be actively involved and consulted on planning, delivery and provision of technical information. You are required to have a genuine passion for developments in technologies, regulations, industry innovations and consumer behaviours impacting the UK financial services sector and how these aspects are interlinked. You will need to demonstrate keenness and innovation in adapting these developments to technology risk consulting and assurance, based on a solid experience of internal audit and IT controls work in financial services. You'll make an impact by: * Supporting the overall team in continued product and services development (for example Payments, FCA/PRA regulations, SWIFT, Data Protection, Operational Resilience, Project Assurance and wider regulatory services) * Managing a portfolio of financial services clients, both direct TRA clients and Financial Services Risk clients. * Planning, oversight and delivery of quality technology audits to budget and within agreed timescales * Monitoring and reporting on KPIs for your portfolio/client commitments based on defined delivery protocol and other MI, so that we can meet budget and quality requirements and to identify continuous improvement opportunities. * Understanding and application of RSM methodology and premium quality requirements in delivering audit work. * Developing relationships with RSM senior staff and financial services clients and identifying further opportunities for business development. **What we are looking for:** Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! We value diverse experiences and perspectives. Here's what we're looking for in our ideal candidate: * CISA qualified or equivalent * Significant IT audit experience within the financial services sector and UK regulatory environment * Proven ability to undertake business development, identify opportunities and acquire new wins * Excellent written and communication skills * Proven ability to produce quality documentation and reporting * Experience of managing multiple clients/assignments * Ability to travel to clients, whether by car or by public transport * Excellent financial services technical and regulatory knowledge (in particular, FCA/PRA requirements, EU directives, industry standards and certification, such as- Payments, Data Protection, Operational Resilience, ISO27001, NIST) **What we can offer you:** We recognise that our people are our most important assets. That's why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. * Hybrid working * 27 Days Holiday * Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP. * Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. #LI-AK1 Diversity and Inclusion at RSM At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.
London, UK
Negotiable Salary
Associate Enablement Business Partner - EMEA63093600584449124
Indeed
Associate Enablement Business Partner - EMEA
The Associate Business Partner in EMEA is crucial to effectively support the growing demands and strategic enablement needs of our EMEA Revenue organisation. This role will provide comprehensive program execution, deeper regional analysis, and enhanced support for our sales teams. ### **Key Responsibilities:** * Analyze and interpret key revenue metrics to identify gaps and determine the most relevant Enablement programs to impact business metrics. * Demonstrate thought leadership and expertise in the latest enablement trends, tools, programs, and technologies for creating world-class learning experiences. * Collaborate with revenue leadership as an integral member of their extended leadership team, aligning the enablement plan with the segment strategy and goals. * Shape and continuously refine the onboarding program for the aligned learner segments in collaboration with the Onboarding Program Manager * Support new sellers post-onboarding to accelerate their path to productivity. * Foster strong partnerships and align with internal and cross-functional subject matter experts to create and deliver enablement content as per the aligned plan. * Monitor the enablement plan to ensure alignment with changing business conditions and address performance gaps based on qualitative and quantitative observations in partnership with the Continuous Learning Program Manager. * Manage the intake process and prioritise enablement requests based on expected business impact, demonstrating a healthy balance of strategic and ad-hoc programs. * Collaborate with other Enablement peers to identify common needs among learners, enhance scalability, and reduce duplicative work through content and artefact sharing. * Take a hands-on approach to build, implement, and manage critical enablement programs that equip revenue teams with the necessary content, training, and resources for success. ### **Qualifications \& Experience:** * Bachelor's degree preferred, or equivalent experience. * 1-2 years of combined experience in Sales, Client Success, and/or Sales Enablement, with a proven track record of achieving goals and driving adoption. * Ability to secure stakeholder sponsorship and garner support from diverse internal stakeholders and cross-functional partners to successfully deliver programs. * Passionate about modern learning approaches, including virtual training, micro-learning, personalised learning journeys, and learning reinforcement. * Strong coaching skills and a genuine desire to support the growth and success of others. * Ability to manage competing priorities across multiple projects, meet deadlines, and deliver high-quality results. * Experience working in a fast-changing environment that requires strategic thinking, resourcefulness, agility, results-oriented decision-making, and commitment to excellence. * Strong collaboration and problem-solving skills with a strategic focus on scalability. * Excellent communication, collaboration, and influencing skills at a senior level. #LI-Hybrid #LI-MH1
London, UK
Negotiable Salary
Senior Ecommerce Experience Specialist63093600641667125
Indeed
Senior Ecommerce Experience Specialist
who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. role summary The Senior Ecommerce Experience Specialist will be responsible for driving the online merchandising strategy, overseeing site performance, and collaborating with cross-functional partners to deliver a seamless guest journey and best-in-class site experience that supports brand objectives and key performance targets. **a day in the life:** what you'll do * Collaborate with the Ecommerce Manager to define, implement, and optimise the experience calendar and commercial trading strategy * Oversee the day-to-day trading of our websites, supporting the Ecommerce Manager with coordinating team priorities and ensuring key tasks are delivered on time and to an exceptional standard * Provide actionable insights by analysing sales performance and conversion funnel data to drive continuous improvement * Identify emerging trends and opportunities to optimise site performance and increase revenue * Partner with cross-functional teams and third-party vendors to deliver cohesive, customer-first website experiences and seamless guest journeys * Conduct regular competitor analysis and market research, sharing insights on new features, promotional strategies, and product highlights Qualifications, skills \& experience * 4+ years experience in ecommerce and trading of web platforms or related spaces (experience with Salesforce Commerce Cloud preferred but not essential) * Strong analytical approach to identify and understand trends based on data and insight with a detailed understanding of ecommerce eco-systems and levers to drive performance * Team-orientated with ability to effectively communicate priorities and collaborate with partners across the organization at all levels * Proactive and determined problem solver with a keen eye for detail must haves * Acknowledge the presence of choice in every moment and take personal responsibility. * Possess an entrepreneurial spirit and continuously innovate to achieve great results. * Communicate with honesty and kindness and create the space for others to do the same. * Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. * Foster connection by putting people first and building trusting relationships. * Integrate fun and joy as a way of being and working. Role Classification This role is classified as Hybrid under our global SSC Hybrid Workplace Policy. In-person collaboration is important, and much of the role can be performed remotely. Work is performed from the office at least 3 days per week. #LI-EM1
London, UK
Negotiable Salary
Head of Customer Services, ICIS (Hybrid)63093600393729126
Indeed
Head of Customer Services, ICIS (Hybrid)
About the Business At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link at: https://www.icis.com/explore. About the Role We are seeking a dynamic, strategic, and customer focused Head of Customer Service to lead and elevate our global customer-facing teams including Customer Success, Training, and Customer Support. The role is critical to delivering a consistent, high-quality customer experience while fostering a high-performance culture that is agile, proactive, and aligned with evolving customer expectations. We're looking for a results-driven leader who combines operational expertise with strategic vision, capable of driving innovation and continuous improvement across all customer touchpoints. Responsibilities Strategic Leadership \& High-Performance Team Management * Develop, adapt, and continuously improve a forward-looking customer service strategy that evolves with customer needs, market trends, and business goals. * Inspire and lead high-performing teams by setting clear objectives, measuring performance through meaningful KPIs, and fostering a culture of accountability, excellence, and continuous learning. * Provide hands-on leadership to managers across Customer Success, Training, and Support (including 1st line and Technical Support)---ensuring alignment and collaboration across functions. * Design and execute tailored customer engagement strategies to serve our diverse, international customer base, ensuring scalable solutions that deliver value at every stage of the customer lifecycle. * Drive a training strategy that supports customer engagement while also acting as a growth lever for engaging new prospects and markets Operational Excellence \& Innovation * Champion operational efficiency through streamlined processes, automation, and effective use of AI-enabled customer service tools, particularly in self-service capabilities. * Maintain a robust Customer Success framework that enhances retention, loyalty, and growth, ensuring standardised processes and best practices that deliver measurable impact * Deliver against performance targets and operational metrics while maintaining a laser focus on improving customer satisfaction and team productivity * Proactively identify areas for improvement and lead cross-functional initiatives that drive innovation and service differentiation. Cross-Functional Collaboration \& Strategic Influence * Serve as a powerful advocate for the customer across the organisation---working closely with Product, Sales, Marketing, and Technology to ensure the customer voice informs key decisions and strategic priorities. * Influence and participate in strategic business planning, ensuring customer service goals are fully aligned with broader organisational objectives. * Promote and embed a customer-first mindset across all levels of the business, contributing to ICIS's positioning as a trusted, customer-led organisation. Requirements * Considerable experience in Customer Success, Customer Service, or related roles, with some experience at a senior or head-of-function level, ideally within SaaS or technology. * Demonstrated success in scaling and transforming customer-facing operations for a global customer base. * Proven ability to build and lead diverse, distributed teams across multiple customer service disciplines. * A data-driven mindset with strong analytical and decision-making skills, including experience with CRM systems, support platforms, and performance management tools. * A track record of fostering high-performing cultures, with a passion for mentoring, coaching, and empowering teams to excel. * Ability to operate with agility, resilience, and clarity under pressure---thriving in a constantly evolving, high-growth environment. Learn more about the LexisNexis Risk team and how we work We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. *USA Job Seekers:* We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. EEO Know Your Rights.
London, UK
Negotiable Salary
Associate/Manager, Business Development Europe (Nordics focus)63093600423811127
Indeed
Associate/Manager, Business Development Europe (Nordics focus)
London Full Time **About Klook** We are Asia's leading platform for experiences and travel services, and we believe that we can help **bring the world closer together through experiences**. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world. Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook. We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values: * Customer First * Push Boundaries * Critical Thinking * Build for Scale * Less is More * Win as One We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us! **About Sales and Business Development:** **Sales and Business Development are a group of explorers, always looking for your next favorite adventure. We work with businesses on the ground to find new experiences for our users, negotiate exclusive deals and unleash our merchant partner's full potential through account management.** **What you'll do:** * **Destination Ownership:** **Effectively manage a designated destination by gathering key insights, establishing relationships with key stakeholders, and representing Klook within the destination.** * **Sales Planning and Execution:** **Create and deliver compelling sales pitches to prospective merchants, to establish new markets for Klook. Negotiate with new merchants to ensure they will be successful upon joining the platform (onboarding standards, supply strength metrics, etc) to help surpass goals.** * **Sales Acquisition and Pipeline Management:** **Identify ideal suppliers to join the Klook platform to expand offerings. Leverage Klook's advantages to build out competitive supply products. Develop, manage, and nurture a sustainable acquisition pipeline to achieve successful business outcomes.** * **Market Research \& Analysis:** **Utilize internal and external resources to conduct comprehensive market research, identifying new opportunities and formulate GTM strategy. Deliver insights on market trends and competitor updates to relevant stakeholders.** * **Cross-Functional Coordination** **: Collaborate closely with various internal functions (e.g., tech, product, marketing, supplier operations, customer service, finance) to generate/execute plans, maximize sales, ensure alignment, enhance operational efficiency, drive customer satisfaction and repeat business.** **What you'll need:** * **Language(s):** **Ideally fluent in Nordic languages, any additional European languages would be a plus** * **Sales Techniques:** **Proficiency in various sales techniques such as pitching, negotiation, consultative selling, and closing deals is essential for effectively engaging with prospective merchants and driving growth.** * **Pipeline Management:** **Experience in identifying potential clients or suppliers, maintaining relationships, and managing sales pipelines to drive business growth.** * **Strategic Thinking:** **Capacity to think critically and develop strategic plans to capitalize on market opportunities, address challenges, and achieve business goals.** * **Customer Focus** **: Commitment to understanding customer needs, providing excellent service, and building attractive products/verticals which will drive customer satisfaction and loyalty.** * **Market Research and Analysis:** **Strong analytical skills to gather and interpret market data, identify trends, and assess competitive landscapes to inform strategic decision-making.** * **Business Acumen** **: Understanding of key business principles and metrics, as well as knowledge of the company's products/services and industry landscape, is important for effectively contributing to strategic planning and achieving business goals.** * **Cross-Functional Collaboration** **: Ability to collaborate with diverse teams and stakeholders to align strategies, optimize processes, and drive business objectives forward.** * **Teamwork and Communication:** **Effective communication skills and a collaborative mindset to work cohesively with internal teams, external partners, and clients. Ability to build rapport quickly with prospective merchants, and communicate in a proactive, concise and persuasive manner that generates interests and opens doors to further opportunities** * **Adaptability and Resilience** **: Flexibility and resilience to navigate changing market dynamics, overcome obstacles, and drive continuous improvement in sales processes and strategies. Must be able to self-organize, stay focused and execute on action plans.** * **Ownership Mentality:** **Taking ownership of tasks, projects, or initiatives, demonstrating accountability, and driving results to contribute to the overall success of the organization.** * **Commercial mindset** **: Entrepreneurial spirit to connect all pieces together and grow business as a 'company' rather than an isolated BU. A fast learner with high degree of persistence and resourcefulness to get things done. Sensitive to real world trends and willing to experiment.** **What you'll get** * **An awesome team of international colleagues** * **A rare chance to build a global travel and leisure brand with a long runway of opportunities** * **An environment that values and supports your growth** * **Ownership of projects with real impact** * **No boredom! Every day is a new exciting challenge** *Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.*
London, UK
Negotiable Salary
Risk Manager63093600412547128
Indeed
Risk Manager
**Company** Munich Re Specialty - Global Markets **Location** London , United Kingdom About us At Munich Re Specialty -- Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. Please see our website for more information. Risk Manager To support the development, implementation and embedding of a comprehensive and proportionate risk management framework and risk culture across MRSG/GSI4, ensuring compliance with Munich Re, PRA, FCA and Lloyd's risk management requirements. Whilst the Risk Manager role will support all MRSG legal entities or GSI 4 businesses such as MRSL (the Lloyd's regulated entity) Responsibilities: To support the Head of Risk Management in the overall delivery of the MRSG risk management strategy and implementation of the risk management framework across the business (comprising the entities within MRSG/GSI 4 including its International Distribution Centres (IDCs) and Syndicates) and fully embed an appropriate risk culture. This includes: * Being responsible for the implementation and embedding of the risk management framework across MRSG, and other non-Lloyd's regulated entities as maybe required, on a risk based proportionate and consistent basis with the risk management strategy. Risk management framework activities include but is not limited to risk and control assessments, risk event management, emerging risk analysis, risk reporting and project work as described below. * Providing the business (1st line of defence) with effective and timely risk management (2nd line of defence) review, challenge and advice, to represent a risk management viewpoint in in risk identification, measurement, mitigation and reporting of risks. * To support the MRSG Risk team in the delivery of the annual risk plan and communicating when departures from plan are anticipated on a timely basis. * To address and respond to risk issues as they arise, escalating issues or key matters arising to the Head of Non-Financial Risk Management or the Head of ERM, other stakeholders (e.g. business partners, risk owners, members of ExCo) and governance bodies as appropriate. * To support the Head of Risk Management in the on-going monitoring and assessments of risks and controls for the MRSG legal entities, to enable the identification of top risks, potential new risks or emerging risks; and to provide an assessment of the adequacy of the control environment. This includes: * Maintaining the respective entity risk register and facilitating regular risk and control assessments. This may include financial risks and non-financial risk which are listed in the risk taxonomy.. * Supporting the design and monitoring of risk appetite measures and RAG trigger limits to monitor trends in risk exposures. * Collaborating with business stakeholders to assess and ensure effective key controls are appropriately designed and are operating effectively to mitigate identified risks in the risk register. * Where relevant, collaborate with relevant business stakeholders to agree pragmatic recommendations and actions for reducing exposures to risk where these exceed appetite or tolerance. Ensure the timely communication of such with the Risk Owner. * Completing risk reporting to the respective governance groups (ExCo and Board). * To manage the risk event management processes, and ensure timely updates of risk events in the MRSG Risk Event Log and associated governance/IRM reporting. * To manage include carry out thematic risk assessments, risk reviews/opinions or investigations of topics that may arise from time to time. This may include second line reviews on projects, hot risk topics or areas of concerns, emerging risks, new business initiatives, new products, new regulatory topics, and / or third party risk management arrangements. * To support the Head of Risk Management and Head of ERM in the development and / or production of both regular and / or ad-hoc risk reporting to various stakeholders of MRSG/GSI4. This primarily includes regular risk reporting to the respective MRSG legal entity governance body, e.g. MRSI UK ExCo and MRSI UK Board, DP ExCo and DP Board, MRSL R\&CC, MRSL Exco MRSL Board, as well as ad-hoc reports such as risk opinions or thematic reviews as requested. * To manage, lead and / or coordinate, or contribute towards MRSG/GSI4 projects or activities which may be required. * To lead, contribute and / or deliver risk training and awareness initiatives on behalf of the Risk team as may be required. * To support or undertake any other risk management departmental activities as and when required by the Head of Risk Management and Head of ERM. * For MRSL, to provide second line review and challenge of the business Lloyd's Fundamental Principles Oversight Framework (Project Rio). * For IRM, this may include ORCS (Operational Risk Control System) reporting of top operational risks to Munich. * MRSL Internal Model, Validation and/or other ORSA activities as maybe required. Examples of activities include coordinating activities to parameterise operational risk in the internal model and validation of non-kernel aspects of the internal model. * Completing outsourcing reports for important or simple third party relationships. **General responsibilities:** * To raise the profile of risk management and work with the business to support embedding of a strong and positive risk culture. * To support the review, on a continuous basis, of the risk management framework to ensure that it meets the business's emerging needs and to provide constructive and timely input into its development and embedding. * Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders. * Partake in various working groups as may be required. Knowledge and Skills * Must have proven risk management experience, internal or external audit experience with suitable qualification. * Must have in-depth understanding of general insurance industry, and preferably of the Lloyd's or general insurance market. * Must have excellent report writing skills, experience of preparing reports and presentations for Senior management / Committee or Board review. * Must have ability to tactfully and appropriately question and challenge the business at all levels (including Senior Management and Directors) and present considered and balanced risk opinions, findings and recommendations. * Broad knowledge of Solvency II and Lloyd's market is an advantage in order to be able to question, review and challenge Syndicate or IDC management of risks, internal control effectiveness, business processes and procedures. * Should be focussed on completing activities to meet internal/external reporting deadlines, pragmatic solutions orientated and be conscientious with developing collaborative relationships with business stakeholders. * Should have broad understanding of the current risk management environment and awareness of key developments in risk management best practice (including providing Thought Leadership in specific topics or areas as requested by the Head of Risk Management or Director of Risk and Compliance). * University Degree and/or relevant professional qualification If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! Diversity, Equity \& Inclusion At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Learning and innovating today, striving for sustainable societies and business tomorrow At Munich Re Specialty -- Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues. Learn more about sustainability at Munich Re -- choose your impact! **#BePresent** **#BeBold** **#BeCurious**
London, UK
Negotiable Salary
Project Controls Manager - Aviation63093917740033129
Indeed
Project Controls Manager - Aviation
**Company Description** Turner \& Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner \& Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: www.turnerandtownsend.com **Job Description** We have an exciting opportunity for a Project Controls Manager to join our busy and expanding, Infrastructure business, supporting a major London based airport deliver a range of high value projects Owing to the complex nature of the works involved, this role will suit a Project Controls Manager from an aviation / airports background, with a proven track record of successful delivery in a major international airport environment. **Job Objectives:** * The Project Controls Manager will lead the programme controls function for a programme, monitoring for accuracy and consistency of plans, cost, safety, environment and performance reporting, and deploying available controls team resources to best effect. **Other responsibilities include:** 1Reviewing new project proposals/remits and monitor, so that realistic, resource plans are developed for the delivery of the programme. 2.Identify resourcing requirements to support the programme and liaise with planning functions to resolve resourcing issues. 3.Provide an efficient day-to-day service to the Programme and Project Managers in reporting on plans, costs, safety, environment and programme performance. 4.Monitor so that data input by project teams and others to cost and performance systems meet required data standards. 5.Manage the production of the Investment Plan Comply with the Investment Competence Framework. **Qualifications** * Experience in performing, monitoring, and reviewing planning and scheduling functions, which include schedule development, control, and analysis, in the field and the home office * Skilled in oral and written communication * Proficiency with PC operating systems, with proficiency in several basic software applications. * Proficiency with multiple discipline specific software applications such as Primavera (P6) and Microsoft Office Applications, for example Intermediate level of knowledge of engineering, procurement, contracts, construction, and start-up work processes. * Knowledge of engineering and construction management. **Additional Information** *Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.* *We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.* *Turner \& Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.* *Please find out more about us at* *www.turnerandtownsend.com/* #LI-SM2 SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner \& Townsend and our exciting future projects: Twitter Instagram LinkedIn *It is strictly against Turner \& Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner \& Townsend will ask candidates to pay a fee at any time.* *Any unsolicited resumes/CVs submitted through our website or to Turner \& Townsend personal e-mail accounts, are considered property of Turner \& Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner \& Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.* SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner \& Townsend and our exciting future projects: Twitter Instagram LinkedIn *It is strictly against Turner \& Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner \& Townsend will ask candidates to pay a fee at any time.* *Any unsolicited resumes/CVs submitted through our website or to Turner \& Townsend personal e-mail accounts, are considered property of Turner \& Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner \& Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.*
London, UK
Negotiable Salary
Customer Technical Advisor630939177230111210
Indeed
Customer Technical Advisor
**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward -- always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The Role** Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations. In this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers. As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales \& Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. With your extensive technical knowledge and mastery of the practice-specific domain, you will bring together the breadth of Kyndryl's expertise to develop profitable deals that drive our success. Your dedication to continuous improvement and your passion for our practice will shine through as you showcase your end-to-end knowledge of the domain you align with, as well as the associated subdomains. Your technical prowess, backed by your external certifications, will establish you as a true authority in your field. As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s). Your exceptional customer facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer. As a strategic thinker, you will identify the intricate business and technical requirements of our customers, leveraging the vast capabilities of Kyndryl to generate winning cross-practice solutions. Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us. In addition to your technical expertise, you will also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions. Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created. Join our team of forward thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. **Who You Are** You're good at what you do and possess the required experience to prove it. However, equally as important -- you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused -- someone who prioritizes customer success in their work. And finally, you're open and borderless -- naturally inclusive in how you work with others. **Required Skills and Experience** * Deep domain knowledge of service offerings and technical solutions in a practice * Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions * Prior consultative selling experience * Externally recognised as an expert in one or more of the following v ulnerability management, cyber tolerant backup, DORA, NIST, Modern XOAR SOC Services, Risk-Based vulnerability remediation, digital operational resiliency solutions **Preferred Skills and Experience** * Bachelor's degree or Master's degree * 5 years of experience (minimum) selling technical services for multi-industry customers **Being You** Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you -- and everyone next to you -- the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. **What You Can Expect** With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter -- wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. **Get Referred!** If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
London, UK
Negotiable Salary
Manager - Operations Management Consulting - Western Europe630939176755211211
Indeed
Manager - Operations Management Consulting - Western Europe
**Allow us to introduce ourselves.** At dss+, we are not just your average global operations consulting firm. We are a Purpose-driven company that exists to save lives and create a sustainable future -- for our clients, employees and communities. In pursuit of this Purpose, we put people at the centre of everything we do, and we are a consultancy with heart. As an experienced operations consultant, your role is crucial in helping us achieve this Purpose, making you an integral part of our operations. Right now, we're expanding our market reach and impact across Western Europe and we are looking for managers who can help us transform our clients and work as part of high-performing project teams on large, complex transformational work programmes. This expansion presents a unique opportunity for you to grow both personally and professionally as you contribute to our Purpose and work on challenging projects. **Does this sound like you?** As a manager you will work with industry-leading clients across your sectors to reduce risks and improve business continuity and asset productivity. You'll save lives, drive performance and improve the working lives of all your clients' employees. Key responsibilities will include; * You will manage a team of experienced consultants and subject matter experts to identify the root causes of client safety and productivity challenges by analysing a range of metrics and observations, and create, communicate and implement solutions * You will be trusted to work directly with the client identifying pain points and developing and implementing effective solutions to meet their needs * You will lead the delivery of solutions in **safety culture and / or behavioural based safety; PSM; or operational excellence** * You will develop your own and your team's work plans, mobilizing the team to deliver effectively * You will work with members of your team to build their capabilities and deliver better value to the client * You will manage project delivery and cultivate client relationships. **You can be based in France, Belgium, Germany, Italy, Spain or the UK but be available to travel up to 80% of the week to any of our client sites across Western Europe.** **Let's see where our shared vision leads.** We have a strong growth trajectory and a global footprint, which means unprecedented opportunity for the people on our teams to advance their careers through working with clients and joining forces with technical operations executives, experienced line managers and qualified coaches who all share a problem-solving mindset and a passion for what they do. We offer a mentorship program with internal and external senior leaders to broaden technical expertise and share best practices. Our performance process and talent systems support individuals on their personal and professional development journey, and you will have access to the Consulting Development Academy. In addition to our career development benefits, we offer a competitive base salary, medical cover, disability benefits, allowances, a discretionary yearly incentive plan, and flexible work policies. As a Global Company, our professionals have the possibility to contribute to international projects and grow with the company. Every employee can influence and impact our company, and we value innovators and entrepreneurs. **Who are you today?** Beyond that, be yourself. At dss+, we embrace and celebrate diversity. Above all, we are an inclusive culture in which everyone contributes and has the chance to develop their talents further. Ideally, you will hold a degree/master's degree in engineering or a business-related field, coupled with experience in management consulting with previous exposure to operational risk management, operational excellence. safety and/or culture change. You have the ability to manage diverse and remote teams of consultants and guide them to achieve business and client objectives and you are able to manage complex projects from end to end for small or large engagements You demonstrate experience and an understanding of the operational issues in heavy industries such as Manufacturing, Oil \& Gas, Power \& Utilities, Chemicals, Transport or Food \& Beverage You have a deep understanding of subject matters around either safety or operational excellence, and are able to leverage it externally (guiding clients, creating points of view, etc.). And you will have excellent communication skills and an entrepreneurial mindset. Like us. **Fluency in English along with Dutch, French, German, Greek, Italian or Spanish is essential, with proficiency in a third European language being highly desirable.** **A bit more about us** We are implementers and change-makers. Our passion lies in helping our clients solve their biggest challenges and engaging organisations, from the boardroom to the shop floor, to become resilient to future vulnerabilities and sustain improvements. Our industry expertise---in metals and mining, chemicals, oil, gas and energy, power and utilities, agribusiness and consumer goods, industrial and manufacturing, and private equity---combined with our consulting expertise in risk, operations, and sustainability helps clients translate their pain points into actionable roadmaps that deliver real, tangible results. Our transformational solutions in operational risk management, operational excellence and ESG/sustainability are accelerated through leadership coaching, capability building, and culture change and enabled through digital technologies. #LI-AA1
London, UK
Negotiable Salary
Luxury Brand Ambassadors - Full Time & part time - Salon de Parfums Boutique - Harrods Knightsbridge630939176634911212
Indeed
Luxury Brand Ambassadors - Full Time & part time - Salon de Parfums Boutique - Harrods Knightsbridge
About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. About the role We are seeking for a Luxury Brand Ambassadors full and part time for our new Creed Boutique in Salon de Parfums - Harrods on 6th floor, due to open in April 2025, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities **Including but not limited to:** **Product Knowledge:** Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales. **Sales Excellence:** Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. **Customer Service:** Deliver exceptional customer service to create memorable experiences and foster brand loyalty. **Visual Presentation:** Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. Skills/Experiences desired Exceptional communication and interpersonal skills. Proven experience in luxury retail or a similar customer-facing role. Passion for the luxury brand and a commitment to delivering an exceptional customer experience. Goal-oriented with a track record of meeting and exceeding sales targets. Ability to work effectively in a fast-paced environment. Flexibility to work weekends and holidays as needed. Passion for fragrance or beauty products is a plus. Why the House of Creed? **Luxury Redefined :** We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. **Innovation:** Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. **Diversity and Inclusion:** We celebrate differences and believe that a diverse team fosters creativity and innovation. **Career Development:** Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. This role is based in Salon de Parfums - Harrods Knightsbridge on 6th Floor Benefits 32 days paid annual leave (pro rata for part time employees) Monthly competitive commission structure Extra day off for your birthday Product allocation with discounted rate Clothing allowance Contribution into company pension Career progression \& Training Length of service rewards Harrods discount
London, UK
Negotiable Salary
Security Engineer, Vulnerability Management and Remediation Operations630939176899871213
Indeed
Security Engineer, Vulnerability Management and Remediation Operations
- Bachelor's degree in computer science or equivalent - Knowledge of networking protocols such as HTTP, DNS and TCP/IP - Experience programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language - 5 years security engineering experience in system, network, and/or application security - 5 years experience developing vulnerability assessment tests with Python or Java. - 5 years experience improving accuracy of vulnerability detection mechanisms across a diverse technical ecosystem - 3 years experience troubleshooting networking, operating systems, applications, or cloud services. - 3 years experience building cloud-based services Embark on a Mission to Fortify Amazon's Defenses as a Security Engineer with the Vulnerability Management \& Remediation Operations team! Amazon Security is seeking a Security Engineer to join our Vulnerability Management and Remediation Operations (VMRO) team in London, UK. The VMRO team is responsible for discovering, assessing, triaging, detecting, and driving the remediation of vulnerabilities across the Amazon ecosystem Key job responsibilities Analyse public and private vulnerability disclosures and exploit code Deeply understand and assess the technical details and potential impact of vulnerabilities across Amazon's infrastructure, services, and applications. Investigate and triage vulnerabilities, identifying severity and the scope of potential impact to Amazon. Support response and remediation efforts, assisting builder teams to fix their security issues in a timely manner Engineer high quality, scalable, and accurate vulnerability detection mechanisms Design and implement automation, tools and workflows to enhance our operations capabilities. Be part of a global team and participate in periodic on-call responsibilities to ensure the continuous monitoring and remediation of vulnerabilities. Experience programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language and SQL * Experience with AWS products and services * Experience with any combination of the following: threat modeling, secure coding, identity management and authentication, software development, cryptography, system administration and network security Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
London, UK
Negotiable Salary
Cover Cleaning Operative630935968660511214
Indeed
Cover Cleaning Operative
### **About The Role** **Cover Cleaning Operative** To work at multiple sites across a designated area providing cleaning and non-cleaning duties as per the site specification provided by the Account Manager to ensure the required standards are met. Reporting into the Area Manager you will take responsibility for the standard of cleaning delivered to the sites you are required to operate in. The scope of the role is to ensure that exceptional service levels, client satisfaction, continuous improvement are provided to our customer. Main Duties: * Carry out routine and non-routine cleaning duties in accordance with the cleaning specification to the required standards. * Complete a full clean as per the site specification ensuring complete hours are delivered. * Adhere to Bidvest Noonan policies and procedures. * Wear correct PPE and uniform. * Report faulty machinery or equipment. * Adhere to Health and Safety processes and report health and safety hazards * Complete signing in and out procedures via a phone app using the Timegate System. * Complete stock takes and support the ordering and replenishment of cleaning products and equipment if requested. * Liaise with the client to understand ad hoc requirements. **Essential Criteria** * Ability to work alone or in part of a team. * Ability to accurately carry out verbal and written instruction to a high standard. * Ability to follow health and safety procedures and instructions to a high standard. * Ability to organise and prioritise workload. * Ability to act in a professional manner. * Good communication skills, both written and verbal. * Excellent standard of work and customer service * Ability to adapt to requested tasks * Positive attitude Desirable Skills: * Have a good working knowledge of cleaning standards across the contracts we operate, * Have a pleasant and positive attitude as to instil confidence with the client. ### **About Us** **Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.** **We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.** **Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.**
London, UK
Negotiable Salary
General Manager630939175671051215
Indeed
General Manager
**Package Description:** At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day -- your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a General Manager. at our beautiful Beckenham Park Care Home. If you are a strong leader and this sounds like the place for you, we'd love to hear from you! **ABOUT THE ROLE** Your focus as General Manager will be to lead and inspire a team to deliver excellent person-centred quality care to residents in a safe, caring and stimulating environment, whilst meeting regulatory requirement, professional and statutory standards, and business performance targets. Other responsibilities will include: * Ensuring the consistent delivery of high-quality care, person centred care and ensuring residents receive care based on best practice. * Being responsible for the ongoing recruitment, retention, and development of staff within the Home. * Acting as a focal point for contact with residents, their relatives, and visitors, as well as health and social care professionals involved in resident's wellbeing. * Ensuring safe staffing levels are reviewed and maintained in accordance with both occupancy and dependency. * Providing on-going inspirational leadership and management to the staff team. * Ensuring costs are well managed and maintained within budgetary controls, by reviewing regularly and monitoring stock. **ABOUT YOU** To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: * Have a minimum of four years of experience in a similar care environment. * Have Leadership and Management Level 5 or equivalent. * Possess excellent leadership and management skills. * Have the ability to communicate effectively verbally and in writing, and be competent In IT. * Be adaptive and flexible to cover a range of responsibilities at short notice. **ABOUT AVERY** At Avery, we're not just one of the UK's largest providers of luxury elderly care homes -- we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. **Please note this role will require:** * A DBS Disclosure check, the cost of which will be met by Avery Healthcare. * Proof of eligibility to work in the UK. *This advert may be withdrawn prior to the advertised deadline dependant on volume of applications received and business needs.*
Beckenham, UK
Negotiable Salary
Cover Supervisor – Secondary School Full Time Temporary NEW630935964551691216
Indeed
Cover Supervisor – Secondary School Full Time Temporary NEW
* Short-time/Long-term supply work * Secondary Schools * Greenwich * £89.00 -- £110.00 per day **Do you enjoy working with young people aged 11 -- 18? Have you considered working in Secondary Schools as a Cover Supervisor?** **We are working with a range of Secondary Schools across London who are looking for confident, professional and dedicated people to work as Cover Supervisors in their schools to provide short-term and daily cover for teachers.** **The Role** As a Cover Supervisor you will work in secondary schools covering classes and ensuring students are working on tasks whilst teachers are absent or engaged in other activities and meetings. This is a key role within secondary schools and almost every secondary school will engage cover supervisors to allow teachers. This is great opportunity to work on flexible basis and gain experience within secondary schools. Cover Supervisors are required for the full school day -- 8.15am to 3.30pm (approx.) **Flexible work options** Most Cover Supervisors begin work on a short-term/supply basis. This is ideal if you just want to work a few days in local schools, or want to build experience within the secondary school sector. For more experienced Cover Supervisors, we have full-time contracts available. **What do I need to be a Cover Supervisor?** You do not need any formal qualifications to be a Cover Supervisor, but we do require you to have had some experience working with 11 -- 18-year-olds. Cover Supervisor work is ideal for: * Graduates who are considering becoming Secondary school teachers * Youth workers * Summer camp leaders * Sports coaches for 11 -- 18 yrs * People who have experience supporting young offenders You will need an Enhanced DBS certificate to work with children and 2 references covering the past two years. If you haven't got a DBS, we can help you apply for one from the UK Disclosure and barring service. Most importantly you need a confident, positive and professional approach to working with young people. **If you're interested in working as a Cover Supervisor in Secondary Schools, then please apply now with an up-to-date CV and one of our team will be in touch.** We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients.
Greenwich, London, UK
Negotiable Salary
Cleaning Team, Soho630935964257291217
Indeed
Cleaning Team, Soho
**Company Description** **Who We Are** We're purpose-driven. With every ride, we aim to redefine health and happiness. It's all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us---we'd love to have you **Our Mission** To foster an open, diverse, \& inclusive community---while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we'll work nonstop to embrace and create change. Because nobody is equal until everyone is equal. **Job Description** We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail. Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned. **DUTIES AND RESPONSIBILITIES** * Manage studio cleaning and preparation including: cleaning of all exercise equipment (bikes, weights), floors and mirrors * Common area cleaning, including: front desk, lockers, retail shelves, office, hallways, bathrooms and changing rooms * Ensure all tasks on the cleaning checklist are completed by the end of your shift * Escalate any issues with equipment or customer queries to management in a timely manner * Safely use and store cleaning products and equipment in line with health and safety procedures * Ensure all reusable water bottles are cleaned and safely stored * Collect and distribute used and clean towels * Respond to staff and SoulCycle emails within a timely manner * Stay up to date on studio announcements and company initiatives **Qualifications** **PERSON SPECIFICATION** * Excellent cleaning skills - must possess a clear understanding of what constitutes as a clean and sanitary environment * Experience using hand tools and cleaning products * A friendly and approachable demeanor * The ability to work successfully within a team and take instruction * Able to use your initiative to creatively solve problems * Basic communication skills -- written and oral * Strong customer service skills * Experience working within a fast pace environment * Reliable * Must be able to kneel, bend, reach, climb and stand for long durations of time * Must be able to lift/carry a minimum of 30lbs * Excellent attention to detail **PHYSICAL REQUIREMENTS:** * Must be able to work in a fast-paced environment * Must be able to kneel, bend, reach, climb and stand for long durations of time * Must be able to lift/carry a maximum of 30lbs **Additional Information** **SOUL VALUES AND ATTRIBUTES** * **A culture of yes** -- you're SOULution focused, with a positive can-do attitude, takes accountability and embraces and adapts to change * **Get dirty** -- no job is too small, you are willing to support your team within all aspects until the job is done * **Show gratitude** -- you give thanks, are humble, and remember that it takes a village * **Community** -- an enthusiastic team member, that cares about others and their surroundings, with exceptional interpersonal skills and strives to bring SOUL to the people * **Communicate well** -- you are able to give and receive constructive feedback and approach every conversation with an open mind For additional Information visit our Career Site: https://www.soul-cycle.com/careers/
London, UK
Negotiable Salary
Senior Renewals Sales Leader – North EMEA, Germany and France630935963929611218
Indeed
Senior Renewals Sales Leader – North EMEA, Germany and France
Our purpose is to build a safer and more resilient digital world. Every day, we live this purpose by helping SecOps, ITOps, and engineering teams keep their organizations securely up and running. In 2024, Splunk was acquired by Cisco to help customers continue to build resilience across their entire digital footprint. Today, many of the world's largest and most complex organizations rely on Splunk to protect their mission-critical systems. Digital resilience is a team effort. Let's build it together. Are you an upbeat Software Sales Management Professional, with deep knowledge of SaaS, Recurring Revenue and using Renewals to drive Growth? If so, we are looking for you to join our team! This is a great opportunity to join us as we pursue our vision. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. We're committed to our work, customers, having fun and most importantly to each other's success. The Splunk Renewals team in EMEA is a result driven and collaborative bunch. We love to work as a team, celebrate success and learn from our losses. We have an excellent team culture based on respect, transparency and always doing the right thing! You will be accountable for the overall success and development of a renewals team, who drive customer retention, renewals and growth for Splunk's industry-leading enterprise software solutions. The role requires an individual who is customer focused, operationally astute, enjoys making data driven decisions, is at home collaborating with a broad range of stakeholders, has a strategic mindset and can coach and mentor a team as the function continues its transformation journey within Cisco. This is a senior leadership role with the responsibility to lead other managers. Territory to be covered: - Nordics, Belux, Netherlands, Switzerland, Austria, Germany and France -- subject to change. Location - UK, Lisbon. **Responsibilities:** * Strategic * Align with organisational and corporate objectives to develop and execute a regional plan for revenue retention for the region. * Lead change management initiatives across the region. * Partner with other leaders across the business on strategic initiatives. * Develop new ideas to efficiently scale and transform the business. * Operational: * Produce accurate and detailed regional forecasts on a minimum rolling 4 quarter basis. * Consistently meet and exceed quarterly and annual renewal rate targets and other KPIs. * Reduce churn target quarter on quarter through risk identification and risk mitigation recommendations using the available data, reports and dashboard. * Define, streamline and implement internal business processes including development of operational and procedural guidelines. * Collaboration * Listen to other views but also be able to air your opinion with evidence and passion. * Liaise with cross functional teams to mitigate renewal risk as part of the Unified Risk Management (URM) and Unified Engagement Model (UEM) - using the available tools, defined cadences and best practices. * Liaise with the sales organisation to develop longer term account management strategies as required. * Cross collaboration with the Partner team to ensure optimal execution of the renewal book of business. * Leadership * Represent or stand-in for the Director of EMEA Renewals as and when required -- for example on regional/global forecast calls, meetings and relevant forums. * Hire, develop and retain top renewal-sales talent. * Lead daily activities of renewal sales professionals with a hands-on and problem-solving approach. * Encourage growth and career development for the team through listening, performance evaluation, coaching and learning plan definition. * Performance manage substandard performance. * Have a thoughtful and clear approach to timely decision making. * Approach conflict management in a decisive yet diplomatic manner. **Requirements:** * You are laser focussed on Operational Excellence. * You come from a SaaS sales background, where you have demonstrated a track record of positive results and strong competency in software sales management, driving growth, driving team development and performance. * You know how a renewals sales business works. You are intimately familiar with the metrics and measures: Renewal and Churn Rates, Net Growth, and how to performance-manage and forecast your business on that basis. * You have operated in a recurring revenue model, interacting closely with account management, customer success and operations teams to support growth and retention objectives. * You thrive in managed change, and seek to push beyond the status-quo, seeking ways and means to drive outcomes and insights. * You have the experience to make sound decisions and solve problems using data and other inputs. * You have excellent organisational, operational, and time management skills. * Strong interpersonal, communication and problem-solving skills and the ability to work effectively with a wide range of individuals in a diverse community * You are autonomous and can manage an autonomous team. * You can manage and train staff, including organising, prioritising, and scheduling work assignments. * Proficient in MS Office Suite and Salesforce software applications * Demonstrable history of achieving targets and professional growth through learning resulting in an increasing span of control. * 10+ years of relevant leadership experience. * Languages -- fluent in written and oral English and a second European language can be advantageous. We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.
London, UK
Negotiable Salary
Head of Customer Insight & Complaint630935963136011219
Indeed
Head of Customer Insight & Complaint
Job Description: We have an excellent opportunity for an experienced Head of Customer Insight \& Complaint Manager to join us. This role is responsible for overseeing the evolution of customer experience at AXA Partners UK. This role encompasses the production of insightful metrics, effective management of customer complaints, and the assurance of service quality standards in alignment with regulatory requirements. The ideal candidate will act as a key authority in decision-making related to customer service and adherence to product terms and conditions. You will be based in our Redhill office and work on a hybrid basis. The salary will be up to £90,000, dependent on experience. **What you'll be doing:** ------------------------- * **Customer Insight Management:** * Produce and analyze Net Promoter Score (NPS) and other relevant customer data to benchmark the customer experience with AXA Partners UK. * Develop actionable insights from customer feedback to inform strategic decisions and enhance customer satisfaction. * **Complaint Management:** * Oversee the management of customer complaints, ensuring they are handled efficiently and within regulatory frameworks. * Organize and coordinate the escalation process for complaints, ensuring timely resolutions and effective communication with stakeholders. * **Quality Assessment:** * Perform comprehensive quality assessments to ensure that service standards are consistently maintained. * Implement quality control measures and develop improvement plans based on assessment results. * **Decision Authority:** * Act as the ultimate authority in decision-making regarding appropriate servicing solutions and adherence to product terms and conditions. * Collaborate with various departments to ensure customer service strategies align with organizational goals and regulatory obligations. **Individual responsibilities/tasks/ Key Result areas** * **Customer Insight Management:** * * Gather, analyze, and interpret data related to Net Promoter Score (NPS) and other customer satisfaction metrics. * Monitor trends and changes in customer feedback over time to identify patterns and areas for improvement. * Establish benchmarks for customer experience by comparing AXA Partners UK's performance against industry standards and competitors. * **Complaint management :** * * Ensure the accurate and timely recording of customer complaints as they come into the organisation in line with our AXA Partners policy, procedures and FCA regulations. * Own the end-to-end process for regulated complaints, including the complaints investigation handling and FOS interaction * Plan and manage workload of teams to ensure timescales and expectations are managed and prevent regulatory breaches * Provide informal advice and assistance on complaints to customers, where possible resolving without the need for formal complaints and to ensure and instil customer confidence * Own the root cause analysis process and create transparency across the business * Drive change; ensuring complaints data is easy to access, understand and used to educate teams how to analyse complaints data and provide guidance on how we can drive improvement * Work closely with the other functions, making sure that the relevant data and insights are shared in a timely manner across the organisation * Continually measure, monitor, and improve overall performance of the Complaint function, giving regular feedback to management team, and providing visibility on company level standards and metrics * **Quality Assessment:** * * Conducting Quality Assessments by evaluate services and processes to ensure they meet established quality standards and identify areas for enhancement. * Identifying Improvement Opportunities: Analyze assessment results to pinpoint specific areas where quality can be improved, developing actionable recommendations. * Implementing Quality Improvement Initiatives: Lead and execute initiatives aimed at enhancing quality, including recommendations on process redesigns and promote best practice adoption. * Monitoring Progress: Track the effectiveness of quality improvement initiatives through regular follow-up assessments and adjustments based on performance data. * Share and forster for Development: Provide awareness to staff on quality improvement methodologies and tools to foster a culture of continuous improvement * **Design Authority** * * Decision-Making Authority: Serve as the final authority on servicing solutions, ensuring decisions comply with product terms and conditions while addressing client needs effectively. * Policy Adherence: Review and ensure adherence to product terms and conditions in all servicing decisions, minimizing risk and maintaining compliance with internal policies. * Cross-Department Collaboration: Work collaboratively with departments such as sales, compliance, and operations to align customer service strategies with organizational objectives and regulatory requirements. * Customer Service Strategy Development: Contribute to the development and refinement of customer service strategies, ensuring they are effective, efficient, and compliant with applicable regulations. Performance Monitoring: together with the insight team report on the effectiveness of servicing solutions and strategies, making adjustments as necessary to improve customer satisfaction and operational efficiency. **What you'll bring:** * Demonstrable commercial acumen and experience, mainly within a B2B environment * Exemplary stakeholder management skills, dealing with and influencing senior executive level managers at a global level in a matrix organisation * Evidence of strategic planning, analytical and execution skills with an ability to assess and communicate priorities and drive actions and delivery through others * Excellent understanding of Financial services and the full regulatory environment * Ability to quickly assimilate information from disparate topics/functions and connect together to bring business conclusions or highlight risks * Skilled at bringing structure and rigour to ambiguous situations and leading teams (both direct and in-direct) to deliver * Ability to challenge the status quo and apply a forward-thinking approach to deliver sustainable change * Proven ability to collaborate across multi-disciplinary teams * Ability to master multiple complex topics, make quick decisions and remain a clear thinker and communicator under pressure * Successful experience in developing and retaining critical talent and building an effective team * Ideally experience of managing and working in Risk/compliance or operational resilience * Experience of operating at an executive level in a multinational, complex organisation * Experience of building a team, leading and improving an organisation's capability * High level of drive and motivation to ensure successful delivery of complex initiatives and support drive change across the business * Experience preparing and presenting business reviews and strategic information at an executive level **What we offer:** At AXA Partners, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise \& diversity. Our focus is on accelerating the development of everyone's skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth. Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary. To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. **Who we are:** --------------- We're AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection -- with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive -- offering solutions and services that make sure we're always at people's side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we're always looking at new ways to offer seamless and reassuring experiences when it really matters. **Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)**
Redhill, UK
Negotiable Salary
Early Years Professional/Nursery Practitioner - Brand New Nursery635001351896351220
Workable
Early Years Professional/Nursery Practitioner - Brand New Nursery
Banana Moon Day Nurseries is looking for a dedicated and enthusiastic individual to join our brand new nursery opening in July 2025. Your primary focus will be on supporting the development and well-being of children in our care, ensuring they feel safe, valued, and inspired to learn. Key responsibilities: Provide high-quality care and education in accordance with the Early Years Foundation Stage (EYFS) framework and our own curriculum. Plan and implement engaging and age-appropriate activities that promote learning and development. Observe, assess and record children's progress, sharing insights with parents and colleagues. Create a warm, welcoming, and safe environment for all children. Work collaboratively with your team to ensure the smooth running of the nursery. Uphold nursery policies and procedures, ensuring compliance with safeguarding regulations. Requirements Qualifications and skills required: Level 2/3 qualification in Early Years Education or Childcare is desired. Experience working in a nursery or early years setting Sound knowledge of the Early Years Foundation Stage (EYFS). Excellent communication and interpersonal skills. Ability to work effectively as part of a team and independently. Enhanced DBS check clearance is required. If you are passionate about early education and eager to make a positive impact on children's lives, we encourage you to apply! Benefits Bupa Employee Assistance. We all have times in our life when we need a little extra support which is why we’re working with Bupa to bring all of our employees a free, 24-hour confidential helpline service. Great holiday entitlement upto 28 holidays including bank holidays. Staff Perkbox offering a range of discount from high street shop's to online GP appointments. A unique Early Learning and Development program for our children. Less paperwork is involved, meaning that you can spend more time with the children Use of tablets that are linked to our bespoke 'Parent App', giving instant messages to and from parents about their child's day and development State-of-the-art technology, including a biometric entry system, an interactive screen for our Preschool children as well as our Parent App and tablets. Budget for staff socials, including breakfast and lunches. Long service rewards including holiday vouchers. Upto 30% staff discount Further on-the-job training Great career prospects You will be provided with uniform Staff member of the month Monthly staff breakfast If you feel that you are looking for a challenge, or simply want to further your experience with the possibility of promotion and working your way up in a company, this is where you should apply!
Caterham, UK
Negotiable Salary
SC Cleared Contract Manager633933153260811221
Workable
SC Cleared Contract Manager
Contract Manager London, UK ( 2 Days onsite in a week ) Contract role ( 6+ Months - Inside Ir35) Experience level : 5-7 + Years • Contractual review, negotiation and finalisation of Customer contract terms and conditions also in the Tendering phase, including identification and removal of non-market standard or otherwise onerous or unacceptable obligations or liabilities • • Manage the review and drafting of various contracts, including NDAs, SLAs, service agreements, purchase orders and sub-contractor orders • Ensure accurate and timely contract execution, ensuring compliance with all terms and conditions • Oversee contract administration, including change order management, performance monitoring, and reporting • Identify and manage contract risks, implementing mitigation strategies to minimize potential losses • Resolve contract disputes effectively and efficiently, protecting the company's interests • Where appropriate, assist in the selection and appointment of subcontractors to ensure appropriate terms and conditions of appointment
London, UK
Negotiable Salary
Chief Revenue Officer - Remote633933141320971222
Workable
Chief Revenue Officer - Remote
About Us At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 240 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data. For over a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. Today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. We do this by building innovative leading-edge products that can solve the most complex web data challenges. Over 2,000 companies and 1 million developers rely on our tools and services to get the data they need from the web. Join Zyte, where we power businesses with data-driven insights and solutions! We are on the lookout for an experienced Chief Revenue Officer (CRO) to lead our revenue generation efforts and accelerate our growth trajectory. As a pivotal member of our executive team, you can contribute to our mission of providing unmatched web data extraction services that empower our clients to innovate and succeed. Requirements Key Responsibilities: Develop and execute a comprehensive revenue generation strategy that aligns with Zyte’s goals and objectives. Lead, mentor, and expand the sales teams, fostering a high-performance sales culture. Oversee the Customer Success and Support teams, ensuring they deliver exceptional value to clients while aligning efforts with broader revenue objectives. Drive initiatives that enhance customer satisfaction, retention, and loyalty. Foster a proactive support culture that anticipates client needs and resolves issues effectively. Establish key metrics to track performance and growth across all revenue-generating departments. Collaborate with other executives to ensure alignment with product development and customer success initiatives. Identify and pursue new business opportunities, building strategic partnerships and enhancing Zyte's market presence. Analyze market trends to identify potential areas for growth and develop actionable plans. Represent Zyte at industry events and conferences, positioning the company as a leader in the web data extraction space. Drive customer engagement and retention strategies to maximize long-term revenue. Create and manage effective forecasting and planning processes to meet revenue goals. Requirements: Minimum of 10 years of experience in B2B sales leadership, ideally in the SaaS or technology sector Proven track record of successfully leading revenue generation efforts and achieving aggressive growth targets Strong strategic thinking abilities and a data-driven mindset for decision-making Exceptional leadership skills with experience managing and cultivating high-performing sales, customer success, and support teams Excellent communication, negotiation, and relationship-building skills Deep understanding of customer-centric sales and engagement strategies Experience in developing and executing successful go-to-market strategies for technology products Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions Fluency in English, both written and spoken; knowledge of additional languages is a plus Strong analytical skills with experience using CRM tools and sales analytics platforms Benefits Benefits: We love fostering and nourishing new ideas and bringing them to market Become part of a self-motivated, progressive, multi-cultural team. Have the freedom and flexibility to work from where you do your best work, as we are a completely remote company. Get the chance to work with cutting-edge open-source technologies and tools.
London, UK
Negotiable Salary
Chairperson635000697114891223
Workable
Chairperson
Key Responsibilities & Success Metrics The below is not an exhaustive list and the ideal candidate would not necessarily need to tick all 4 items. This is our preferable: 1. Strategic Leadership & Governance Objective: Steer MAGIC AI towards a successful exit within X years Key Results: Facilitate the development and approval of a comprehensive 3-year strategic plan within the first 6 months. 2. Board Effectiveness & Oversight Objective: Enhance board performance and governance standards. Key Results: Attendance in monthly (transitioning to quarterly) board meetings. Implement a board evaluation. 3. Financial Performance & Capital Strategy Objective: Support the executive team in achieving financial and customer usage growth targets. Key Results: Oversee the attainment of the 100% year-over-year revenue growth (as forecasted in our Financial Model) EBITDA profitability by YE 2025. Assist in future funding rounds, intros, and process (if necessary) 4. U.S. Market Expansion Objective: Leverage industry connections to establish MAGIC AI's presence in the U.S. market. Key Results: Facilitate partnerships or collaborations with wellness and fitness providers in the respective market or assist with the GTM strategy. Requirements Industry Expertise: Demonstrated success in the connected fitness industry, consumer technology, consumer health & wellness, or AI computer vision applications with direct consumer engagement. Track Record: Experience leading companies through IPOs or significant M&A transactions, with a deep understanding of the associated challenges and opportunities. US Market Experience: Strong ties to the US market, with experience navigating its unique business landscape and regulatory environment. Leadership: Proven ability to lead diverse boards, fostering collaborative decision-making and strategic alignment. Commitment: Availability to dedicate approximately 1-2 days per month to MAGIC AI, including attendance at scheduled Board meetings. Benefits Impact: An opportunity to shape the future of connected fitness and wellness technology on a global scale. Appropriate Remuneration Equity Share Option Grant Growth: Be part of a dynamic, high-growth company with a clear path to significant market expansion and financial milestones. Collaboration: Work alongside a passionate and talented team committed to excellence and innovation.
London, UK
Negotiable Salary
Nursery Bank Staff - Brand New Nursery633933060207391224
Workable
Nursery Bank Staff - Brand New Nursery
Banana Moon Day Nurseries is looking for a dedicated and enthusiastic individual to join our brand new nursery opening in July 2025. Your primary focus will be on supporting the development and well-being of children in our care, ensuring they feel safe, valued, and inspired to learn. Hours will be agreed on a weekly basis and may vary, paid up to £14 per hour depending on qualifications and experience. Key responsibilities: Provide high-quality care and education in accordance with the Early Years Foundation Stage (EYFS) framework and our own curriculum. Plan and implement engaging and age-appropriate activities that promote learning and development. Observe, assess and record children's progress, sharing insights with parents and colleagues. Create a warm, welcoming, and safe environment for all children. Work collaboratively with your team to ensure the smooth running of the nursery. Uphold nursery policies and procedures, ensuring compliance with safeguarding regulations. Requirements Qualifications and skills required: Level 2/3 qualification in Early Years Education or Childcare is desired but not essential. Experience working in a nursery or early years setting Sound knowledge of the Early Years Foundation Stage (EYFS). Excellent communication and interpersonal skills. Ability to work effectively as part of a team and independently. Enhanced DBS check clearance is required. If you are passionate about early education and eager to make a positive impact on children's lives, we encourage you to apply! Benefits Bupa Employee Assistance. We all have times in our life when we need a little extra support which is why we’re working with Bupa to bring all of our employees a free, 24-hour confidential helpline service. Great holiday entitlement upto 28 holidays including bank holidays. Staff Perkbox offering a range of discount from high street shop's to online GP appointments. A unique Early Learning and Development program for our children. Less paperwork is involved, meaning that you can spend more time with the children Use of tablets that are linked to our bespoke 'Parent App', giving instant messages to and from parents about their child's day and development State-of-the-art technology, including a biometric entry system, an interactive screen for our Preschool children as well as our Parent App and tablets. Budget for staff socials, including breakfast and lunches. Long service rewards including holiday vouchers. Upto 30% staff discount Further on-the-job training Great career prospects You will be provided with uniform Staff member of the month Monthly staff breakfast If you feel that you are looking for a challenge, or simply want to further your experience with the possibility of promotion and working your way up in a company, this is where you should apply!
Caterham, UK
£14/hour
Counter Manager635000681260831225
Workable
Counter Manager
Role - Business Manager Location - Fenwick, Brent Cross Are you ready to rethink your routine? We’re looking for a Business Manager to join our Brent Cross team. This role will report into the Regional Manager and be responsible for the day to day running of our Brent Cross store. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to. Welcome to Trinny London! Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. The Role Your daily to-dos might look like this: Lead your team from the front by: Achieving your own targets Improving your product knowledge and remaining up to date with beauty trends Conducting appointments and elevating your artistry Always demonstrating a customer-centric approach Manage the daily, monthly and quarterly running of your counter, creating business plans to ensure the success and smooth-running of your business Complete and distribute rotas, as well as logging payroll, sickness, holidays, 121 notes, ROCs and RTW checks to our HR system, Tamigo Oversee the execution of inventory checks, stock counts and visual merchandising Accurately follow health and safety procedures Utilise retail management and team meetings to feedback on you counter’s performance Ensure that your team and counter are meeting business objectives, targets and KPIs, and addressing any underperformance, seeking support from the Training Team or your Area Manager where deemed necessary Motivate your team to continually strive to improve their artistry, product knowledge and performance, utilising the education and training team and resources Conduct weekly 121s and monthly reviews, championing your team’s ambitions to progress Independently address any performance, attendance or conduct issues in line with Trinny London expectations, utilising the appropriate procedures and support, escalating when necessary Requirements The essential skills and experience required to succeed in this role are: Experience leading a team (minimum of 5 people), ideally within the luxury sector Passionate for makeup and skincare Proven experience leading a team to success within the retail industry Adaptable and confident with an ever-changing environment Positive and can-do attitude Strong communication and mathematical skills Comfortable working towards and exceeding KPIs Punctual and organised We always love to hear from anybody interested in the Trinny London team! Although we are looking for the essential skills listed above for this role, we’re always keen to hear from ambitious individuals looking for their next challenge. . Benefits We want to provide our customers with the tools and confidence to be their best, and we do this for our team too through our benefits: 28 days holiday inclusive of bank holidays (pro-rata) Welcome Trinny London Starter Stack Company discount for yourself (50%) and your friends and family (40%) after 3 month probation Competitive commission structure Pension Scheme Enhanced family friendly packages Bookado (activity membership service) T-Parties = summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) #TLRETAIL Equal Opportunities We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves. We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Brent Cross, London, UK
Negotiable Salary
Senior Operations Manager633932974670111226
Workable
Senior Operations Manager
Role: Senior Operations Manager Reports into: Director of Live Operations - Entertainment Location: London Contract Type: Full Time, Permanent, 42.5 hours per week Who we are: Broadwick Live is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks, Drumsheds, Exhibition and Magazine in London, Depot in Manchester and Brooklyn Storehouse in New York. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations.  Our team:  Broadwick Live are home to a passionate and dedicated team of event professionals who take immense pride in delivering world-class events in exceptional venues. Our goal is to create unforgettable experiences that leave a lasting impact on the thousands of guests we welcome. We are a close-knit team driven by excellence, working in a dynamic environment surrounded by like-minded, committed individuals. What we’re looking for: We’re looking for an exceptional and highly organised Senior Operations Manager to join the Broadwick Live team and take a lead role in shaping and delivering operations at our flagship venue, Drumsheds, setting the benchmark for operational excellence across the portfolio and the wider industry.  Reporting directly to the Director of Live Operations, you will be a key operational lead responsible for planning and delivering live events at scale, ensuring seamless coordination across internal departments, external promoters, and suppliers. You’ll manage show operations from end-to-end – from pre-production and build, through to live delivery and break – while leading a team of direct reports, producing detailed documentation, and maintaining a culture of safety, efficiency, and excellence throughout. You’ll be central to the continuous improvement of operational processes and post-event reporting, playing a vital part in shaping the experience for artists, guests, and teams on site. What you’ll be responsible for: Event Operations – Drumsheds/Flagship Venue Lead the planning and safe delivery of all events at Drumsheds in collaboration with the Director of Live Operations. Oversee site readiness and infrastructure planning, ensuring the venue is operationally prepared ahead of every event. Deliver and lead key event briefings and debriefs, ensuring teams are aligned and feedback is actioned. Act as a key contact on site for suppliers, tour managers, production teams, and contractors. Support in the enforcement of licensing conditions and safety standards as outlined in the Premises Licence and Event Safety Plans. Be on-site throughout build, live and break, leading the operations team in real time. Manage pre-event planning sessions and contribute to SAG and external stakeholder engagement as required. Drive constant operational improvements and proactively identify efficiencies and improvements to enhance guest experience and operational resilience. Documentation & Reporting Produce and maintain essential event documentation including operational plans, build and break schedules, staff briefs, and supplier briefs. Own and develop comprehensive event and venue risk assessments, licensing documentation, and safety plans in line with evolving regulatory standards and best practice from the industry.  Collate and deliver detailed post-event reporting and learnings to the Director of Live Operations and broader senior team. Team Leadership Line manage members of the operations team, supporting their development and ensuring clear role delegation during show cycles. Foster a team culture that reflects Broadwick Live’s values: collaborative, accountable, resilient, and forward-thinking. Recruit, brief, and manage freelance and casual operations staff as required per event. Suppliers & Stakeholders Manage day-to-day supplier coordination across security, traffic management, medical, bars, cleaning, production, and site crew. Support in supplier procurement, briefing, and delivery oversight to ensure operational standards are met or exceeded. Act as a senior liaison with local authorities, community stakeholders, and licensing partners, representing the venue in external forums as needed. Ensure supplier costings align with pre-agreed budgets and flag variations or risks early. Commercial & Financial Awareness Assist the Director of Live Operations in monitoring operational spend, identifying cost efficiencies where possible. Contribute to supplier budget planning, ensuring services are scoped and contracted in line with event needs. Understand commercial goals of the venue and ensure that operational decisions support both guest experience and financial sustainability. You’ll need to have: Proven experience in a senior operational leadership role at a large-scale venue or within the live music/events industry. Knowledge of UK licensing regulations and operational best practices for music and cultural events. Strong interpersonal and stakeholder management skills — particularly with promoters, local authorities, and emergency services. A passion for live music, combined with strong commercial and customer-service acumen. Excellent crisis management, multitasking, and decision-making under pressure. Strong verbal and written communication skills; confident with internal briefings and external representation. High proficiency in GDrive, Excel, Google Docs, Slack, and event management tools. Flexibility to work evenings, weekends, and extended periods on site during shows. Nice to have: Familiarity with electronic music events and youth culture audiences. Experience managing documentation for licensed premises or outdoor events.
London, UK
Negotiable Salary
Nursery Manager633932973423391227
Workable
Nursery Manager
Banana Moon Harlow is on the lookout for a passionate and dedicated Nursery Manager to join our outstanding team. As the Nursery Manager, you will play a pivotal role in providing high-quality care and education for young children. You will be responsible for the overall management of the nursery, leading the team by example, and ensuring a safe and nurturing environment for children to learn and grow, will liaise with the Directors and work closely with your management team. Key Responsibilities: Manage the daily operations of the nursery, ensuring compliance with all regulatory standards and nursery policies. Implement the Early Years Foundation Stage (EYFS) framework to enhance children's learning and development. Recruit, mentor, and develop a high-performing team. Communicate effectively with parents and guardians, building strong relationships to support children's individual needs. Ensure robust safeguarding practices are in place to protect children's welfare. Promote an engaging, inclusive, and stimulating environment that encourages children to explore and discover. We are looking for a candidate who is highly motivated, organized, and possesses strong leadership qualities. If you are passionate about early years education and are excited about inspiring a dedicated team, we would love to hear from you. Requirements The ideal candidate will possess: A minimum of a Level 3 qualification in Early Years Education or equivalent. At least 3 years of experience in a nursery setting, with a strong emphasis on leadership and management. A solid understanding of the EYFS framework and Ofsted requirements. Excellent communication and interpersonal skills. A proactive approach to problem-solving and decision-making. Current DBS check and First Aid certification. A passion for early years education and child development. Benefits Managers Mandatory Training (two full days) Reflective manager training (full day) Access to in house online training Part of a franchise - continuous support, learning and development provided On-site free parking Staff childcare discount
Harlow, UK
Negotiable Salary
Early Years Professional/Nursery Practitioner - Level 3 - Brand New Nursery633932947902751228
Workable
Early Years Professional/Nursery Practitioner - Level 3 - Brand New Nursery
Banana Moon Day Nurseries is looking for a dedicated and enthusiastic Level 3 Nursery Practitoner to join our brand new nursery opening in July 2025. As a Level 3 Nursery Practitioner your primary focus will be on supporting the development and well-being of children in our care, ensuring they feel safe, valued, and inspired to learn. Key responsibilities: Provide high-quality care and education in accordance with the Early Years Foundation Stage (EYFS) framework and our own curriculum. Plan and implement engaging and age-appropriate activities that promote learning and development. Observe, assess and record children's progress, sharing insights with parents and colleagues. Create a warm, welcoming, and safe environment for all children. Work collaboratively with your team to ensure the smooth running of the nursery. Uphold nursery policies and procedures, ensuring compliance with safeguarding regulations. Requirements Qualifications and skills required: Minimum Level 3 qualification in Early Years Education or Childcare. Experience working in a nursery or early years setting is essential. Sound knowledge of the Early Years Foundation Stage (EYFS). Excellent communication and interpersonal skills. Ability to work effectively as part of a team and independently. Enhanced DBS check clearance is required. If you are passionate about early education and eager to make a positive impact on children's lives, we encourage you to apply! Benefits Bupa Employee Assistance. We all have times in our life when we need a little extra support which is why we’re working with Bupa to bring all of our employees a free, 24-hour confidential helpline service. Great holiday entitlement upto 28 holidays including bank holidays. Staff Perkbox offering a range of discount from high street shop's to online GP appointments. A unique Early Learning and Development program for our children. Less paperwork is involved, meaning that you can spend more time with the children Use of tablets that are linked to our bespoke 'Parent App', giving instant messages to and from parents about their child's day and development State-of-the-art technology, including a biometric entry system, an interactive screen for our Preschool children as well as our Parent App and tablets. Budget for staff socials, including breakfast and lunches. Long service rewards including holiday vouchers. Upto 30% staff discount Further on-the-job training Great career prospects You will be provided with uniform Staff member of the month Monthly staff breakfast If you feel that you are looking for a challenge, or simply want to further your experience with the possibility of promotion and working your way up in a company, this is where you should apply!
Caterham, UK
Negotiable Salary
Ecom/ Commercial Director635000615166731229
Workable
Ecom/ Commercial Director
Own the demand side of the P&L; in particular revenue and brand & marketing budgets / KPIs; Lead eCommerce Trading - all visual merchandising of your stores from products to signposting and engaging content that makes a sale today, including the analytical and CRO tools that will help us unlock greater insight to build hypothesis to test and generate incremental output on our KPIs; Lead Paid Media (Acquisition) team to align on activity, you need them to deliver high volume of high quality  traffic to hit our objectives; Lead all Customer Retention tactics and deliver best practice in eCRM, Segmentation, Customer Insight, Loyalty / VIP, community programmes and other emerging channels; Set, monitor CPA/CaC and LTV by customer segment to deliver ‘profitable’ retention activity for Jaded London and establish KPIs for yourself/your team to work against; Build, deploy and sustain Trading / Demand collaboration between all functions in the business, resulting in the business having clarity on short to medium term tactics, objectives; Build a foundation to share more and better insight than our peer group / competitors with our 3rd party partners; make Jaded London famous with our partners at being the best at eCommerce.   Support and Challenge the Technology team to design, develop and deploy the tools you need to deliver your objectives; Work closely with the Brand & broader Commercial / Sales teams and feed in tactical, irresistible offers / promotions into the Jaded London campaign calendar; Work closely with Commercial / Finance Analyst/s to unlock, Customer Insight (through deep segmentation), Marketing Insight, Business Insight which leads to optimisation of your activity;  Hire, lead and coach a leading-edge team to help execute against goals; Provide expertise on current eCommerce industry best practice, with CRO, CpA & LTV focus; Keep up to date with eCommerce & CRO / Trading  best practice of tomorrow through training, research etc; Positively impact and influence internal stakeholders and external partners; Effectively communicate and collaborate with Jaded London stakeholders;  Uphold Jaded London’s PLAYBOOK; Think like a customer, all the time, every day. Success in 6 months looks like: Jaded London is on track to deliver annual net revenues of £50m in 2024/25. Whole business has clarity on strategic / tactical plan for 2025/26 Success in 2 years looks like: Jaded London is on track to deliver >£70m annual net revenues USA has become the largest contributor to sales and we’re expanding into new markets outside USA & UK CpA : LTV increased by >50% Increase net revenues while reducing costs (and improving customer experience) all possible for the right candidate :-) Requirements Experience: 5+ years’ experience managing / leading a digital retail / ecommerce P&L, with experience in cross border fashion / apparel a major plus; Full working / leading edge knowledge of demand creation through Social and Paid Media Full working / leading edge knowledge of CRO techniques; Full working / leading edge knowledge of CRM strategies and tactics to drive cLTV; Great knowledge of Shopify+ and common 3rd party applications (Nosto, etc). Global experience (USA, Europe) Key Skills: Natural born leader, who feels at ease managing a team of head’s of departments Have great understanding of retail, e-commerce and marketing businesses  You’re a ‘natural retailer’; obsessed with delivering your promise to customers CRO methodology is at the heart of everything you do Have a proven track record as a commercial individual, who understands brand and customer (shopper)  Intellectual and emotional intelligence in balanced / equal measure Understand how to maximise output in conversion activity where a mix of skill / talent types is required (data analysis vs creative visual merchandising and UX are quite different approaches) Are a ‘subjective’ thinker in terms of ideas, following your instinct, but you’ll be used to using internal/external data to underpin your ideas with confidence You are independent and self-directed but able to work and lead a team of creative individuals Have superior analytical skills to track and manage performance Have excellent interpersonal skills and the ability to persuasively sell ideas A quick learner who can process lots of information and prioritise action  Effectively navigate and collaborate cross-functionally Are an outcomes focused manager, with strong team orientation Are bullish about Jaded London and its potential Successful People at Jaded are: Comfortable with being uncomfortable and up for regular change in tactics, actions and organisation Used to start-up / scale-up cultures, which are super fast paced and unpredictable Own it and make stuff happen DO EXTRA - Champions do extra! Think like a customer everyday. Benefits 50% Employee Discount 24 days holiday per year (plus bank holidays) A paid day off on your birthday A paid moving day per year Hybrid Working Arrangements - 1 day per week WFH Pension Scheme Bonus Scheme Employee Assistance Programme for you and your family £500 employee referral bonus scheme Local Business Discounts (joe and the juice, cafés, fitness, beauty etc) North-West London office location directly located next to good transport links Casual office dress code (your style of dress is up to you, wear what you feel best in) Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies) Regular Office Social Events (e.g. payday socials)  
London, UK
Negotiable Salary
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