Job Description: Key Responsibilities: * Organize projects into actionable steps, set clear timeframes, and support internal teams in task assignment and delivery. * Support the design, development, and management of activities related to specific products or product groups, from definition through to release and end-of-life. * Document and review project and team documentation to maintain accuracy and clarity. * Engage with business stakeholders to analyze, define, and document business processes across functional areas. * Coordinate and manage relationships with third-party suppliers to ensure service delivery meets agreed SLAs and contractual obligations. * Apply diagnostic analysis techniques to identify opportunities for service or process improvements. * Facilitate workshops to scope, map, and design business processes and solutions. * Collaborate with functional leadership teams to plan and deliver SME training activities. * Identify, manage, and mitigate project risks and issues, and maintain clear reporting throughout the project lifecycle. * Work closely with procurement and IT teams to evaluate vendors, negotiate pricing and contractual terms, and ensure compliance with company policies. * Manage stakeholder expectations and maintain open, proactive communication across teams and business areas. * Perform various administrative and coordinating tasks as required to support project delivery. Skills, Knowledge \& Experience: * Minimum of 8 years' experience in project analysis, coordination, or management. * Bachelor's degree (or equivalent) in business, project management, IT, or related field. * Strong planning and organizational skills to manage both expected and unexpected challenges. * Proactive, detail-oriented, and confident in questioning and challenging project assumptions. * Demonstrated ability to work collaboratively with colleagues across business functions to improve systems and processes. * Solid understanding of project management principles, delivering multi-work stream projects on time, to budget, and quality standards. * Analytical and conceptual thinking skills to diagnose issues and identify solutions. * Strong influencing and stakeholder engagement skills, able to work with technical and non-technical teams. * Experience in supplier/vendor management, negotiation, or procurement processes. * Comfortable engaging directly with technical teams and discussing software, IT systems, and development processes. * Experience working in Agile / Scrum environments is advantageous. * Commercially aware, with experience in processing contracts, managing service purchases, and dealing with contractual arrangements. * Self-motivated, positive, and enthusiastic, with a drive to learn quickly and adapt to changing circumstances. Job Types: Full-time, Permanent Pay: £26,000.00-£36,000.00 per year Benefits: * Company pension * On-site parking * Work from home Schedule: * Monday to Friday Application deadline: 29/07/2025 Reference ID: ZTL30062025