**Role Overview:** We are seeking a detail-oriented and motivated **Accounts Assistant** to join our finance team. The ideal candidate will have a strong background in administration, excellent communication skills, and the ability to manage multiple tasks effectively. **Key Responsibilities:** * **Customer Communication:** * Answer incoming calls from customers and handle accounts-related queries professionally and efficiently. * **Invoice and Credit Note Management:** * Create, manage, and process customer invoices and credit notes accurately. * **Customer Refunds and Debt Management:** * Process customer refunds promptly. * Proactively chase overdue debts and provide regular updates to management. * **Credit Limit Monitoring:** * Monitor customer credit limits and apply for insured credit limits as required. * Perform credit checks on new customer application forms. * **Direct Debit and Payment Processing:** * Collect and manage customer Direct Debit payments effectively. * **Data Management:** * Input data into the bespoke company system and Sage 50 Accountancy program. * Maintain and organize Finance \& Accounts documents in electronic e-files. * **Reconciliation:** * Conduct daily reconciliations of bank statements and credit card statements. * **Invoice Financing:** * Upload customer invoices to external invoice financing systems daily. * **Other Duties:** * Undertake any additional tasks as requested by the board to support the finance team. **Skills and Experience Required:** * Strong organisational and time-management skills. * Excellent verbal and written communication abilities. * High level of accuracy and attention to detail. * Proficiency in Microsoft Office, particularly Excel. **Benefits/Other:** * Competitive salary £27,000 - £30,000pa * Office Based role, Monday to Friday 9am -- 5.30pm * Must have own transport due to the location of the office * Opportunity to work in a dynamic and supportive environment. Job Type: Full-time Pay: £27,000.00-£30,000.00 per year Benefits: * Free parking * On-site parking Schedule: * Monday to Friday Work Location: In person