Are you looking for a interpreter job in Hatfield? Do you want flexible hours with competitive rates? We are urgently recruiting for freelance interpreters based in Hatfield to work within various settings such as the NHS, Local Authorities, Police, Probation and other public and private organisations. Established in 2001, Language Empire provides professional interpreting and translation services to the public and private sectors across the UK. We have been offering our services in the UK for over 20 years, covering hundreds of basic languages and dialects across the UK. If you can speak one or more foreign languages and would like a crucial role involving politics, business, health care and public service, this could be the role for you! We are currently recruiting for: Face-to-Face Interpreters Telephone Interpreters Video Interpreters Translators Please note this is a self-employed position The Job Interpreting involves listening to, understanding and memorizing content in the original ‘source’ language, then reproducing the speech into the ‘target’ language with 100% accuracy. You will: Interpret for people using legal, health and local government services Check the non-English speakers understanding after each sentence Conference, consecutive and public service interpreting Dealing with highly confidential information Liaise between the service user and service provider Requirements Fluent in English and another language All applicants must have the right to work in the UK You must be aged 21 or over Formal qualifications such as: Diploma in Public Service Interpreting (DPSI) Community Interpreting NRPSI, CIOL, ITI registered is advantageous Degree in Translation/Interpreting/Languages Any other interpreting related qualification Benefits Flexible working to fit around your schedule Work from the comfort of your own home Be your own boss Ongoing help and support from our dedicated in-house team Continuous professional development and support Once your registration has been approved, you will be contacted for any job opportunities in and around your locality.

Team: **E -- Commerce** Ref.: **VN998** Type: **Permanent** Location: **Hatfield** **Content Experience Manager** **Contract type:**Permanent **Location:**Hatfield (Hybrid working -- 3 days in the office) **Level:** Manager **About us** Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value. We're **Ocado Retail** , a market-leading, joint venture between Ocado Group and M\&S and the world's largest dedicated online supermarket **ocado.com** . Not only is Ocado.com the only place to shop a full range of M\&S food online, it's also the home to the widest online supermarket range in the UK and champion of small, independent brands. We're also the brains behind **Zoom by Ocado**, our same-day grocery delivery service. **About the team and the role** We want to make the shopping experience for our customers as simple, smart and inspiring as possible, whilst hitting commercial goals. As a Content Experience Manager, you will be responsible for the management, coordination and implementation of the defined onsite content strategy, delivering the content plan for each part of the site, ensuring enhancements to the customer journey to drive brand enhancements and deliver commercial results. This role ensures we are utilising content to inspire customers and allow them to shop smarter, whilst keeping shopping simple and protecting our retail media revenue. **What you'll do** * Commercially leverage content to drive sales, utilising new features delivered through OSP and identifying areas of the site to prioritise for content creation * Own the delivery of content for Ocado.com across multiple teams, ensuring a seamless journey for customers across product categories and across campaigns to optimise sales and customer experience. * Drive innovation and provide inspiration for our customers through continually thinking through new ways to shop that drive conversion and sales, looking for new ways to inspire customers through content. * Building strong relationships with internal teams as well as key suppliers, including M\&S, to utilise supplier knowledge and help to identify upcoming category and mission trends to generate content. * Evaluate and react to competitors' content initiatives. * Drive forward with insight into the metrics of success and tracking of impact of content, including clear input into CRO testing plan to continually test and learn. * Build and drive forward continuous improvement in overall content strategy, including processes to source, manage and effectively maintain content on site. * While this role does not have a direct team, the role would be required to matrix manage cross functionally across Creative, Commercial and Ecommerce to optimise both the customer experience and media opportunities. **Who you are** * You will be an experienced leader, with experience in an online or e-commerce role, within a retail business. * You will have a deep understanding and experience of optimising customer journeys. * Customer focused, with a great commercial acumen and understanding. * Strong analytical and data skills. * Highly organised with a collaborative working style, able to influence at a senior leadership level. * Excellent communication skills and a good decision maker. * Strong market awareness of technologies and tools within the customer experience and content space. At Ocado Retail we're passionate about building careers and skills by giving people access to new and diverse opportunities. If you don't tick all the boxes above but have a curious mindset, a passion for learning and adaptable skills to bring to the role, we still want to hear from you! **What's in it for you** By joining Ocado Retail you'll have the chance to experience life at the world's largest online retailer, work with an amazing bunch of people who challenge what's possible each day, and grow your skills and career in online retail. If that's not enough to tempt you, you'll also get access to loads of great benefits to sweeten the deal. Here's a taste of what we offer: ***Health \& Wellbeing:*** Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. ***Spend \& Save:*** Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M\&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office. ***Never miss the moments that matter:***Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. **Our Hiring Process** Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you'll follow our standard hiring process -- one of our Talent Partners will talk you through this in an initial call. **Everyone's welcome** We're an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

As the dedicated Management Accountant at Brocket Hall, you will lead the preparation and analysis of internal financial reporting across all departments of the estate. You will support operational decision-making by delivering accurate management accounts, variance analysis, and business performance insight, while also managing essential day-to-day financial operations. This is a hands-on, commercially-focused role combining financial reporting, budgeting, and control, supporting the senior team in making informed, data-driven decisions. Responsibilities Prepare accurate and timely monthly management accounts with narrative analysis. Monitor performance by department and project (golf, F&B, events) against budgets and forecasts. Report on key financial metrics and cost drivers, identifying trends, risks, and opportunities. Conduct regular profitability and margin analysis on services, events, and memberships. Present clear financial insight to the senior management team. Collaborate with heads of department to prepare and manage annual budgets. Maintain rolling forecasts and provide variance explanations. Support financial modelling for new initiatives and capital projects. Manage day-to-day financial activities including bank reconciliations, accounts payable and receivable, accruals, and prepayments. Oversee the integrity and accuracy of financial data in Xero. Ensure month-end processes are completed accurately and on time. Maintain balance sheet reconciliations and assist with year-end accounts. Ensure adherence to internal controls and finance policies. Support VAT returns, statutory filings, and audit preparation as needed. Help identify and implement improvements to financial processes and reporting. Requirements Qualified or part-qualified accountant (ACCA, CIMA, ACA or equivalent). Proven experience in a management accounting. Hospitality, leisure, property, or multi-entity environment experience is advantageous. Strong Xero skills essential; confident with Excel and financial modelling. High attention to detail and accuracy with a problem-solving mindset. Strong interpersonal skills; able to liaise across operations, senior management. Self-motivated and organised, able to meet deadlines and work autonomously. Benefits Pension Plans Work From Home Training & Development Enrolment in Brocket Hall staff benefits program Complimentary use of golf and leisure facilities

Brocket Hall is seeking a dedicated and dynamic Events Manager to join our talented team at one of the UK’s most prestigious estate venues. This role offers the opportunity to lead and oversee a diverse range of events, from weddings and corporate functions to golf tournaments and private dining experiences. As the Events Manager, you will be responsible for curating exceptional experiences for our guests, ensuring that each event reflects the elegance and grandeur of Brocket Hall. Your role will involve working closely with clients to understand their vision, coordinating all operational aspects, and managing a team to ensure flawless execution. If you have a passion for event planning, a keen eye for detail, and exceptional organizational skills, we invite you to apply and help create unforgettable memories for our guests. Responsibilities Plan, coordinate, and execute a wide range of events, ensuring that all details are handled meticulously. Take ownership in delivering all internal Brocket Hall events to an exceptionally high standard, on time and on budget Serve as the primary point of contact for clients, managing their requirements and expectations throughout the event planning process using the approved work flows Collaborate with the culinary team to design customized menus that align with event themes. Manage and supervise event staff, providing training and guidance to ensure exceptional service during events. Accountability on rota management ensuring all staff schedules are set within company budgets and parameters Be a proactive member of the hospitality team fulfilling FOH shifts as per the needs of the business Attend external marketing events, career fairs and exhibitions to represent Brocket Hall. Develop and maintain strong relationships with vendors, suppliers, and other partners to ensure seamless event delivery. Monitor budgets and manage expenses to achieve profitability targets while delivering high-quality experiences. Conduct post-event evaluations to gather feedback, assess successes, and identify areas for improvement. Stay up to date with industry trends to continuously enhance event offering and guest experiences. Work collaboratively with the marketing team to promote events and drive engagement. Requirements Proven experience as an Events Manager or similar role within the hospitality or events industry. Strong organizational and project management skills, with the ability to multitask and prioritize effectively. Exceptional customer service and communication skills, capable of building rapport with clients and team members. Problem-solving mindset with a proactive approach to overcoming challenges. Strong understanding of fine dining and casual dining to compliment a wide range of event knowledge across all event functionalities. Demonstrated ability to work under pressure and meet tight deadlines. Strong negotiation skills to secure favourable terms with vendors and suppliers. A creative mindset with a keen eye for detail and aesthetics. Flexibility to work evenings, weekends, and holidays as required by event schedules. Relevant qualifications in event management, hospitality, or a related field are advantageous. Benefits Pension Plans Life Assurance Working From Home Training & Development Accommodation provided for overnight events Enrolment in Brocket Hall staff benefits program Complimentary use of golf and leisure facilities Participation within team reward and recognition scheme (TipJar)

As a Food and Beverage Attendant at Get Golfing CIO's Mill Green Golf Club, you will provide excellent customer service in the clubhouse, bar, and dining areas. Your role includes taking orders, serving food and drinks, handling payments, and ensuring a welcoming atmosphere for members and guests. You’ll work closely with the kitchen and events team to maintain high service standards while keeping the area clean and well-stocked. Ideal candidates are friendly, efficient, and passionate about delivering a great hospitality experience in a golf club setting. At Get Golfing CIO, we are committed to supporting local communities and promoting the benefits of sports facilities, and the Front Of House role is an essential part of this mission. Responsibilities Guest Experience – Deliver exceptional customer service, ensuring a welcoming and enjoyable atmosphere for all guests. Order Management – Take and process food and beverage orders accurately, ensuring prompt and efficient service. Food & Drink Service – Serve meals and beverages to guests, maintaining high presentation and service standards. Bar Duties – Prepare and serve alcoholic and non-alcoholic drinks responsibly, following licensing regulations. Payment Handling – Process transactions accurately using POS systems, handling cash and card payments securely. Cleanliness & Hygiene – Maintain cleanliness of dining, bar, and service areas, ensuring compliance with health and safety standards. Event Assistance – Support the setup, service, and breakdown of club events, functions, and tournaments. Stock Control – Monitor inventory levels, restock supplies, and report shortages to management. Compliance & Safety – Adhere to food safety, hygiene, and health regulations to ensure a safe working environment. Team Collaboration – Work effectively with kitchen, bar, and event teams to ensure seamless service. Requirements Essential: Previous experience in hospitality, food service, or a similar customer-facing role. Strong communication and interpersonal skills with a friendly, professional attitude. Ability to work efficiently in a fast-paced environment while maintaining high service standards. Basic knowledge of food and beverage service, including handling alcoholic drinks responsibly. Ability to handle cash/card transactions accurately using a POS system. Willingness to work flexible hours, including evenings, weekends, and holidays. A team-oriented mindset with a proactive approach to tasks. Basic understanding of food hygiene and health & safety regulations (training can be provided). Desirable: Previous experience in a golf club, hotel, or similar hospitality environment. Food Safety Level 1 or 2 certification (or willingness to obtain). Personal License or experience in bar service. Knowledge of golf and its culture (preferred but not essential).. Benefits Pension Plans Training & Development Free Golf 50% discount on food and beverage Staff referral programme

As one of the most prestigious golf venues in the UK, Brocket Hall is excited to announce the launch of its Golf Artisan program. Located within the stunning grounds of Brocket Hall, our two championship golf courses - Lord Melbourne and Lord Palmerston - are revered for their rich history and exceptional playing conditions. Our Golf Artisans will be responsible for supporting our golf operations and course maintenance teams in maintaining the quality of the golf courses and estate. This is a volunteer role that requires a hands-on approach, attention to detail, and a a passion for golf or gardening. If you have a love for the game and a desire to work in a beautiful setting, we invite you to apply. The rich history of Golf Artisans: The history of artisan golf can be traced back to the esteemed Royal North Devon (RND) Golf Club in Westward Ho!, England. This legendary club, founded in 1864 by the Reverend Issac Henry Gosset, holds the distinction of being the oldest golf course in England. It is within this historic setting that the roots of artisan golf took hold. The term “artisan golf” refers to the traditional craftsmanship and artistry that goes into creating handcrafted golf clubs. These clubs are meticulously crafted by skilled artisans who have a deep understanding of the game and a passion for creating high-quality equipment The Artisan Golfers’ Association is affiliated to England Golf with the aim of the Association are to unite the various Artisan Golf Clubs in England into one Association and to encourage and help in the formation of Clubs. Artisan Golfers’ Association is run by a committee comprising of a Chairman, Hon Secretary, Hon Treasurer, Tournament Secretary, Captain and an England Golf Representative. They ensure the smooth running of the organisation and arrange several annual competitions throughout the year on different golf courses. To build a successful artisan program we have limited the program to 45 available positions with the following roles available: - Head Artisan - Artisan Supervisor (Melbourne, Palmerston and Golf Academy) - Skilled Artisan - Trainee Artisan Requirements In order to fulfil the requirements of a golf artisan you would need to meet the following requirements: Have a passion for playing golf (Handicap is not required) Must be over 16 years of age Availability to commit to 416 hours per year (based on 8 hours per week) Valid drivers license or method of transport to attend scheduled shifts Able to stand or carry out physical activities for up to 6 hours Benefits ·        Full training provided by qualified greenkeepers and course manager. ·        Opportunity to enrol within apprenticeship and CPD training courses. ·        Staff uniform and HSE clothing provided ·        Personal liability insurance to cover you while you are fulfilling authorised volunteer work. ·        Injury insurance for injuries incurred while fulfilling your authorised volunteer work. ·        Complimentary use of all golf and practice facilities at Brocket Hall ·        Complimentary enrolment with Brocket Hall Artisan Golf Team participating within Artisan Golf Association golf tournaments representing Brocket Hall. ·        25% discount on all F&B purchases ·        1 x complimentary golf lesson with PGA professional

Team: **Digital Marketing** Ref.: **VN995** Type: **Permanent** Location: **Hatfield** **Senior Digital Marketing Executive** **Contract type:** *Permanent* **Location:** *Hatfield (Hybrid working -- 3 days in the office)* **Working hours per week:** *40 hours* **Level:** *Associate* **Application closing date:**Friday 1st August 2025 **About us** Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value. We're **Ocado Retail** , a market-leading, joint venture between Ocado Group and M\&S and the world's largest dedicated online supermarket **ocado.com** . Not only is Ocado.com the only place to shop a full range of M\&S food online, but it's also the home to the widest online supermarket range in the UK and champion of small, independent brands. We're also the brains behind **Zoom by Ocado**, our same-day grocery delivery service. **About the team and the role** The Digital Marketing team is responsible for new customer acquisition across all channels. The Senior Digital Marketing Exec will develop and execute new customer acquisition campaigns across Paid Social and support our Affiliates programme. This hands-on role requires in-depth digital marketing expertise, experience supporting performance focused campaigns across social media and affiliate, management of multi-million pound annual budgets and a can-do attitude. A key aspect of the role is supporting the Paid Social Manager to execute and optimise campaigns primarily on Meta, as well as other platforms e.g. TikTok, Influencers, Pinterest etc. to acquire new customers at scale. They will work closely with both our internal and external creative agency partners, media agency and publisher partners to both execute and optimise digital campaigns that align with our strategic goals of driving new customer acquisition, ROAS and LTV. This role also supports the Affiliate Manager in the set-up and execution of affiliate and influencer focused campaigns that drive business KPIs. This involves coordinating teams internally to both execute marketing leading campaigns, and ensure the correct value is attributed to the channel's performance. **What you'll do** * Campaign management \& execution * Work with our agency and media publisher to plan, implement, and optimise digital campaigns * Generate an in-depth understanding of the Ocado customer segments, what makes them tick and how we can acquire and retain more of our priority segments * Gain an understanding of audience targeting strategies across different parts of the funnel * Creative asset management for the Digital Marketing team, working closely with channel owners and creative for delivery on Affiliates and Paid Social * Ad-doc tasks across the wider Paid Social and Digital Team such as raising POs, invoicing, supporting where needed * Monitor and help optimise Paid Social campaigns to improve KPIs such as Acquisition volumes and cost-per-action (CPA) * Support the relationship with the third party Affiliate network, as well as with our Paid Social agency to plan and execute campaigns * Optimisation and reporting * Working with the Paid Social Manager and our agency to track and analyse campaign performance * Pull data for daily, weekly and monthly reports * Work with our agency to develop testing frameworks to drive performance * Monthly creative reports which are shared with the creative team * Align with the Affiliates Manager to optimise traffic \& revenue potential from Affiliate \& Influencer channels * When required: reporting, measurement and insights, including platform level data, attribution modelling profitability analysis \& Econometrics * Identify new publishers that will drive KPis for the Affiliate channel * Collaboration and communication * Work closely with the Affiliate Manager and support the strategic direction, laddering up to the Digital Marketing team's objectives * Partner with Insights and the Econometric vendor on the testing roadmap for social platforms and affiliate * Work alongside Martech for ad-tracking and attribution * Partner with Creative and Content teams to ensure ad creative aligns with campaign objectives and brand guidelines * Ensure that our content gantt processes are maintained and fully optimised * Work with the AdOps team to implement campaign tracking, tag management, and ensure accurate data collection * Develop Best practice \& industry knowledge * Research new partners, ways of working, competitor activity, latest innovations * Discover new ways of going to market to test and learn from, across all Affiliate and Paid Social opportunities * Keep abreast of the latest developments in Paid Social and Affiliate marketing * Ensure all campaigns comply with industry standards, brand guidelines, and advertising regulations. * Stay up-to-date with industry trends, algorithm updates, and new ad formats to keep campaigns innovative and effective. The majority of your time will be spent on Paid Social (80%) with key support extended to Affiliates (20%) to develop and grow the channel. **Who you are** * Proven experience of hands-on, dedicated experience managing and optimising significant budgets across both Paid Social (Meta, TikTok etc.) and Affiliate Marketing programs. Agency or in-house experience is acceptable, but scale and complexity of previous roles will be key * Demonstrate knowledge of working with an Affiliate program including partner recruitment, negotiation, commission structures, performance monitoring and compliance * An understanding of the the various Affiliate models * A strong understanding of trading KPIs: CPA, ROAS, CPC, CTR, CPM, Conversion rate, margin and how to influence them * Strong analytical skills -- the ability to interpret complex data sets, identify trends, draw actionable conclusions and translate them into clear, concise reports and recommendations * Proficiency in Excel / Google sheets * Previous exposure to an Econometrics model or an understanding of MMM * Influencer marketing experience is preferred * Qualities we are looking for: strategic thinker, results-orientated, adaptable \& agile, curious \& eager to learn, ownership \& accountability **What's in it for you** By joining Ocado Retail you'll have the chance to experience life at the world's largest online retailer, work with an amazing bunch of people who challenge what's possible each day, and grow your skills and career in online retail. If that's not enough to tempt you, you'll also get access to loads of great benefits to sweeten the deal. Here's a taste of what we offer: ***Health \& Wellbeing:*** Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. ***Spend \& Save:*** Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M\&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office. ***Never miss the moments that matter:***Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. **Our Hiring Process** Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you'll follow our standard hiring process -- one of our Talent Partners will talk you through this in an initial call. **Everyone's welcome** We're an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

Are you ready to help revolutionise transport and join the UK's largest Digital Freight Business? Our Future is digital, and Our Future is NOW! This is your opportunity to join our incredible team and help transform the way the transport industry works. Nine times out of ten when you see a heavy-duty vehicle they are not at full capacity. When heavy-duty vehicles are not at full capacity, they throw unnecessary CO₂ into the atmosphere. Our platform creates a Digital Network that enables loads to be delivered more efficiently, at a better price and with greater quality than ever before. We want our Hauliers and Customers to benefit from using our extensive network to help them fill their empty capacity and reduce their carbon footprint. DigiHaul brings together smart technology and expert knowledge, we make end-to-end logistics seamless and stress-free. Our daily mission is to provide our Hauliers and Customers with nothing but excellent service and solutions, including excellent on time performance and an end-to-end managed service with un-paralleled visibility every step of the way. We're driven and determined to deliver a fast, flexible, and reliable solution that makes road freight work better -- for everyone. **About you** You are someone who enjoys a fast paced, dynamic work environment, who excels in quick problem solving and likes to get the job done! You are able to work tactically and think strategically as the business rapidly scales. You understand how integral you are to the success and future of DigiHaul and the part you play in transforming the transport industry. **Customer Experience Team Leader Responsiblities** * Manage the day to day Customer Service \& escalations within the customer services team providing key customer services to both shippers and hauliers. * Work closely with the operations team to identify areas of improvement to customer performance to support enhancements to service offering. * Build and maintain positive customer relationship to ensure ongoing we have happy customers and improve our net promoter score. * Build and maintain positive carrier relationship to ensure ongoing mutual success. - Act as customer \& carrier escalation point if service quality is not being met - escalating to ops managers with ops issues. * Identify potential process improvements post transition and lead improvement initiatives. * Develop the team so that everyone within the team is fully trained and gaps identified and plans in place to train. **What do you need to be a Customer Experience Team Leader?** * Experience of road transport distribution and logistics operations. * Experience of Service centre process \& activity. * Accustomed to working with multiple functions to achieve a rounded solution. * Strong influencing skills and experience of managing without authority and demonstrable stakeholder management experience. * Good working knowledge of functional aspects of a distribution business, e.g. finance, HR, project. * Great team player. Effective working in a team and independently. * Familiarity with Project management \& Quality standard disciplines. * Able to set clear, concise, and achievable goals and objectives. * Strong written and verbal English communication skills. * Comfortable working in an agile environment with changing priorities. * Strong communication, facilitation, and presentation skills. * Capable of tailoring messages to target particular audiences. * Excellent analytical and problem-solving skills. * Ability to interpret large data sets and turn information into action. * Working knowledge of less standard software e.g. Power Bi, Transport Planning, Systems, CFX/OTM advantageous. **What will you get in return as a Customer Experience Team Leader?** You will receive access to a variety of our excellent benefits which in addition to an attractive salary include: * 33 days holiday * 15% non-contractual bonus * Access to Pension Scheme plans * Access to Private Medical Cover * Access to Employee Benefit Portal including retail discounts * Access to Cycle to Work scheme\* * Access to Employee Assistance Programme * Access to Electric Vehicle Salary Sacrifice lease scheme\* * Birthday vouchers * Health Assessments\* * Training, development opportunities and more * subject to T\&Cs **What you'll need to do next?** Joining the DigiHaul family is easy! If you feel that you meet the criteria of this **Customer Service Team Leader**role, simply apply online, uploading an up-to-date CV with your application. We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard. The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.

Brocket Hall is searching for dedicated Golf Operations Team Members to join our esteemed golf operations team at one of the UK's premier golf estates. With two championship courses both rated with the UK's Top 100 parkland golf courses —The Melbourne and The Palmerston—alongside our exceptional facilities, we take pride in providing an outstanding experience for our members and guests. As a Golf Operations Team Member you will be play an integral part in the smooth operation of the golf experience, ensuring that all aspects of the guest journey are seamless and fully enjoyable. Responsibilities Assist in the day-to-day operations of the golf course, including coordinating tee times and managing the booking system. Provide a welcoming and friendly environment for members and guests, addressing any inquiries or concerns promptly. Ensure the golf shop is well-stocked and organized, including managing merchandise displays and inventory. Support the maintenance of the golf course and practice facilities, ensuring the highest standards of playability and presentation. Assist with the operations of member events and tournaments, ensuring a positive experience for participants. Work alongside the golf services team to provide a full range of customer support, including golf bag handling, check-ins, and course guidance such as 1st tee experience and course marshalling. Assist in the delivery of a world class golf academy including academy events, coaching sessions and corporate golf days. Participate in training sessions to enhance personal knowledge of the game of golf, product offerings, and service excellence. Help maintain cleanliness and organization of all areas within the golf operations, including locker rooms and outside service areas. Requirements Previous experience in a customer service or golf-related role is preferred but not mandatory. A genuine interest in golf and hospitality, with a willingness to learn and grow in the role. Excellent communication and interpersonal skills, with a positive and outgoing personality. Ability to work as part of a team, as well as independently, to ensure shifts run smoothly. Flexibility to work various shifts, including weekends and holidays, as required by the golf operations schedule. Strong organizational skills with the ability to manage time effectively and prioritize tasks. Basic knowledge of golf etiquette is a plus. Must be physically fit and able to perform manual handling tasks as needed. Benefits Pension Plans Life Insurance Certified Training & Development Strong career progression Enrolment in Brocket Hall staff benefits program Complimentary use of golf and leisure facilities