54 Account & Relationship Management in England lowest at $15000.0+

Customer Care Representative63845446519681120

Workable

Customer Care Representative

At Cromwell, we believe success starts with people. Our Culture of Excellence means every colleague is valued, supported, and empowered to deliver their best work. By setting high standards and celebrating achievements, we create an environment where professionalism and enjoyment go hand in hand. As part of our Sales Team, the Customer Care function is at the heart of delivering exceptional service. You’ll be the first point of contact for customers, ensuring every interaction reflects Cromwell’s values of professionalism, accountability, and innovation, while supporting our ambition for Industry Leadership. As a Customer Care Representative, you will be responsible for providing outstanding service and administrative support to the Sales Department. You’ll be the first to respond to emails, inbound calls and enquiries, resolving queries efficiently and effectively wherever possible, and ensuring a seamless experience for every customer. This role requires excellent communication skills, attention to detail, and a proactive mindset. You’ll work closely with Account Managers, Business Development team and other departments to ensure customer needs are met, while also contributing to team performance and continuous improvement. ROLE AND RESPONSIBILITIES Communicate directly with customers, delivering the highest standards of service. Respond to inbound calls and enquiries, resolving queries where possible before escalating. Process sales orders, confirming details with customers and liaising with Account Managers when needed. Provide updates to customers on order progress, delivery dates, or lead times (including made-to-order or back-ordered items). Work collaboratively with the Sales Team to improve efficiency, highlighting opportunities for improvement. Identify opportunities to upsell products and services to customers. Monitor and maintain stock levels, escalating issues such as extraordinary usage or outages to management. Process returns, credit notes, and missing stock requests in line with company procedures. Organise customer sample requests. Manage the shared sales email inbox, forwarding enquiries to the Sales Manager where required. QUALIFICATIONS AND EDUCATION REQUIREMENTS Previous customer service or administrative experience preferred (ideally in a sales support environment), although training will be provided. Cromwell Polythene believes in developing their team members through structured learning and development opportunities as part of our culture. Requirements Excellent verbal and written communication skills. Strong problem-solving abilities and a keen attention to detail. Strong IT skills (including Microsoft 365 - Word, Excel, Outlook, Teams) Familiarity in using customer relationship management (CRM) systems (desirable). A friendly and approachable demeanor. A resilient and adaptable personality, capable of handling challenging situations. Ability to work effectively in a team environment. Passionate about delivering exceptional customer service. Benefits Competitive salary Profit Share* Life insurance Workplace pension* Private medical benefits (taxable)* *conditions apply

Sherburn in Elmet, Leeds LS25, UK

Negotiable Salary

Workable

Regional Sales Manager

Envirogen Group UK Limited is currently seeking a driven and results-oriented individual to join our team as a Regional Sales Manager for the South of England. As a global leader in water and wastewater treatment solutions, Envirogen is dedicated to helping our clients achieve their environmental and sustainability goals through innovative technology and exceptional service. As a Regional Sales Manager you will play a crucial role in driving sales growth and expanding our customer base within the region. Your responsibilities will include identifying new business opportunities, developing and executing sales strategies, and building strong relationships with key stakeholders. You will also collaborate with cross-functional teams to ensure customer satisfaction and successful project implementation. You will have a proven track record in sales in the water and wastewater treatment industry. If you are passionate about driving sales growth, possess strong sales acumen, and have a deep understanding of the water and wastewater treatment industry, we would love to hear from you. Join the Envirogen team and help us make a positive impact on the environment through our innovative solutions. Requirements Proven track record in sales in the water and wastewater treatment industry. Effective communication and negotiation abilities. Customer-focused mindset and ability to build strong relationships with clients. Strategic thinking and ability to develop and execute sales strategies. Benefits Uncapped commission Supportive and collaborative culture Opportunity for development and career progression Private healthcare Purchase extra annual leave

Alfreton DE55, UK

Negotiable Salary

Senior Client Development Account Director63500067469185122

Workable

Senior Client Development Account Director

Reporting to the Director of Retail Development, the Senior Client Development Account Director role is key to delivering growth of our supplier business within our grocery client. The role’s key focus is building relationships with the retailer’s commercial teams and growing instore experience revenues from their suppliers. The successful applicant will have industry leading knowledge in the grocery sector with a deep understanding of this sector's audience behaviours and how to engage these audiences within retail. Who are N2O? N2O is an award-winning creative brand experience agency and part of GLOBE GROUPE, the leading European shopper house dedicated to brand marketing. We create physical and digital events that make fans for brands, wherever they are. Working in partnership with our clients, we use insight-led creative and brand experiences to engage with the right people and change what they think, feel and do. We apply 20 years of marketing experience to successfully deliver our clients’ requirements, across sectors including FMCG, health and beauty, luxury goods, retail and technology. Essential Accountabilities: Develop and implement comprehensive grocery instore experience sales strategies to engage the retailer’s suppliers. Considering trends, consumer preferences, and competitive landscape. Build and maintain strong relationships with all the retailer brands and growing their instore retail experiences, serving as the primary point of contact for all retail account-related matters. Understand the brands business objectives, products, and market trends to identify growth opportunities for N2O. Identify and pursue new business opportunities with the retailers existing suppliers to grow sales. Collaborating with cross-functional internal Retailer & N2O teams, such as category management or the creative studio. Continuously nurture and strengthen relationships with brands through regular communication, meetings, and joint business planning. Act as a trusted advisor and advocate for suppliers, ensuring their needs are met while driving mutual growth and success for N2O. Lead and manage a selection of N2O grocery key accounts and support team members to ensure a high level of performance and client satisfaction. Agree and deliver both short-and medium-term financial account plans and forecasts, demonstrating commercial acumen in driving the longer-term strategy that anticipates the future needs of the client. Requirements Extensive experience in grocery sector, with a deep understanding of industry trends, product categories, and consumer behaviour Acute commercial acumen demonstrated in similar roles. Ability to analyse opportunities, challenges and be a driving force to drive commercial impact and sales performance A results-oriented mindset with a focus on achieving and exceeding grocery sales goals. A track record for driving the sales process, land and expand, from plan to close Experience of managing clients and key stakeholders at a mid to senior level, with fantastic communication skills Excellent communication and interpersonal skills to interact with colleagues, clients, and grocery brand representatives. Work collaboratively across internal teams - including Campaign Management, Creative and Marketing The ability to create detailed and informative presentations, using insights as the main element to enable the client to make key decisions quickly. Good financial acumen with the ability to prepare and control budgets Proven experience of motivating others to drive best-in-class execution of KPIs and influence decision-makers Benefits Salary £50k to £60k DOE (gross per annum) 2 days in office (located in the West Yorkshire area) with frequent travel to retailers 23 days annual leave plus bank holidays Retail discounts scheme Employee Assist Programme Life Assurance Season ticket loan

Leeds, UK

£50,000-60,000/year