**Assistant Manager (Harrogate)** We are Sosandar, one of the UK's fastest growing online fashion brands for chic and stylish women; worn by celebs and influencers galore. At Sosandar, we are constantly striving to push boundaries and take our business to the next level. 2024 was a very exciting year for us as we opened up our very own bricks \& mortar stores for the first time! The Harrogate store opened in February 2025. We are seeking a passionate Assistant Manager to join us in our brand new Harrogate store. If you are someone who has a love for fashion, an eye for style, loves connecting with people and thrives in an environment of ownership and autonomy then this is the perfect opportunity for you! **About you:** You'll have experience as an Assistant Manager within a similar role, with a passion and love for fashion! **What you'll be doing:** * Be a brand ambassador for Sosandar, taking pride in setting and driving an exceptional customer experience. * Support the Store Manager in fostering an environment of passion, enthusiasm and knowledge of the brand demonstrating in depth product knowledge * Assist in the management of overall operations ensuring the store runs in compliance with company policies and procedures * Maintain a clear and strong brand image by creating eye catching visual merchandising and maintaining high standards * Work with the Store Manager to manage and control costs and influence commercial decisions. * Act as an escalation point for any customer queries or concerns quickly and effectively, leaving them with a positive experience. * Coach and develop your team to deliver an exceptional shopping experience and maximise productivity and profitability. Lead the team with positive and regular feedback and training. * Be innovative and comfortable taking ownership and working with autonomy in the managers absence * Leading a team and encouraging that 'anything is possible' attitude! You'll be the face of Sosandar at our Harrogate store! Weekly hours: 40 As an equal opportunities' employer, we celebrate our differences and know that as a team we thrive in a diverse and inclusive environment. Sosandar, therefore, very much welcomes applications from all individuals. Job Types: Full-time, Permanent Benefits: * Additional leave * Company events * Company pension * Employee discount * Health \& wellbeing programme * Store discount Schedule: * Weekend availability Experience: * Customer service: 3 years (required) Work Location: In person