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Based primarily at Airedale general Hospital but with the option to work from home as the service allows. The post-holder will work to support Social Care managers and staff to access Airedale Health and wellbeing MSK physiotherapy service, planning clinics and ensuring the health and wellbeing Specialist physiotherapist has the information to triage and signpost appropriately. They will support with data collection and produce information for auditing purposes. \n\nThe role may encompass some reception duties including patient check-ins and handling inquiries, managing appointment systems, coordinating correspondence. 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You will be supported by a full-time administrative assistant to ensure the smooth running of this project. Based primarily at Airedale General Hospital but with the option to work from home as the service allows. The post-holder will triage, assess, treat and signpost health and social care staff under the care of the integrated Care board in our locality. \n\nThe role will encompass data collection and auditing service outcomes to feedback to the ICB on the success of MSK physiotherapy input. \n\nYou will be expected to work independently, prioritise tasks effectively, and uphold high standards of communication and professionalism in a new innovative pilot. \n\nThis is a pivotal position that supports the delivery of high-quality external contract services, ensuring excellent patient care and efficient operations. \n\n* To deliver clinically excellent person-centred care that promotes independence, recovery and well-being.\n* To provide assessment, planning, signposting and delivery of care across a broad caseload for Health and social care staff in the locality.\n* Independently manage a varied caseload, organising this effectively and efficiently regarding clinical priorities and use of time.\n* To undertake all clinical duties as an autonomous practitioner, taking responsibility for organising and planning own caseload to meet service and service user priorities.\n* To work as an active member of the multidisciplinary team within the Health and Wellbeing Service and actively contribute to the planning and coordination of individual patient plans.\n\nWe are delighted to offer a wide range of benefits to employees including: \n\nCycle to Work \n\nTravel Scheme \n\nChildcare Vouchers with Salary Sacrifice \n\nOnsite Nursery \n\nBuying and Selling Annual Leave \n\nCar Leasing \n\nEmployee Assistance Programme \n\nEmployee Health and Wellbeing \n\nExtensive Reward Scheme \n\nCounselling Service \n\nFinancial packages including Vivup and Wagestream \n\nStaff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware \\& Admin Network. \n\n**Our values:** \nWe understand that it's down to the hard work, effort and dedication of our staff that makes a difference for our patients. 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We offer diagnostic and rehabilitative services to both Adults and Paediatrics including Newborn Hearing Screening. The role will provide support as part of our busy Admin team and provide basic hearing aid support for patients and their families when required. Training will be provided within the department for use of our Audiology database and basic hearing aid support. \n\nWe are committed to providing peer support and career development. We have close links with Leeds and Aston University regarding student placement and training. \n\nThe post holder will primarily support the Admin function including dealing with patients/carers and their families face to face, on the telephone and via email. This will included managing the patient booking system, dealing with patient referrals and processing appointments. The post holder will also be providing direct patient care, in the form of basic hearing aid support when required. The post holder will work within a range of procedures and pathways in which they have received training in order to become competent. \n\nIn pursuing these duties the post holder will ensure compliance with the NHS Constitution \n\nWe are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future. \n\nWe want to attract staff who embrace our Right Care behaviours of compassion, a commitment to quality of care and working together for patients we want to make these part of our DNA. \n\nFor further details and full details of the role please see the attached job description and person specification attached. \n\nThis position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list. \n\nIf you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation","price":"","unit":null,"currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1752921631000","seoName":"audiology-assistant-technical-officer-band-2","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-high-bentham/cate-other27/audiology-assistant-technical-officer-band-2-6309396879820912/","localIds":"1","cateId":null,"tid":null,"logParams":{"tid":"2d27df20-7291-456a-99b4-10fa4f5e79fd","sid":"2c080432-4a6e-4907-938f-30352b227c7b"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Part-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"West Yorkshire,England","unit":null}]},"addDate":1752921631236,"categoryName":"Other","postCode":null,"secondCateCode":"administration-office-support","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4027,4036","location":"Fleetwood, UK","infoId":"6309391556057712","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"Stakeholder Engagement Team Administrator","content":"An opportunity has arisen for a Stakeholder Engagement Team Administrator (AFC B3) within the Stakeholder Engagement Team. \nThis is a fixed term position for an initial 12-months period. \nThe post holder will work as part of the Stakeholder Engagement Team to deliver high quality customer service, including communicating effectively with customers and stakeholders. This will involve dealing with current and retrospective enquiries by email and other methods of communication as well as training requests and complaints from both internal and external customers. Enquiries require analysis, investigation and reconciliation of information as effective communication back to the enquirer. \nWith GCSE Grade C passes in a minimum of 2 subjects including English and Maths (or equivalent), you will have experience of dealing with internal and external customers and stakeholders on complex and contentious issues. You will also be able to follow clear instructions to carry out complex and varied tasks and have a working knowledge of Microsoft Word, Excel and Outlook. \n\nWhat do we offer? \n\n* 27 days leave (increasing with length of service) plus 8 bank holidays\n* Flexi time\n* Hybrid working model (working remotely and in the office when required)\n* Career development\n* Active wellbeing and inclusion networks\n* Excellent pension\n* NHS Car lease scheme\n* Access to a wide range of benefits and high street discounts\n\nThe Customer is at the heart of everything that we do and this role plays an important part of the service we provide to those customers. \n\nThe successful candidate will work as part of the Stakeholder Engagement Team to deliver high quality customer service, including communicating effectively with customers and stakeholders. \n\nThis will involve dealing with current and retrospective enquiries, training requests and complaints, from both internal and external customers and will require analysis, investigation and reconciliation of information. \n\nYou will be required to assist in the creation of new reports and the collation of statistical information for all managers and stakeholders. \n\nAt the NHSBSA we value and respect the diversity of our colleagues and are committed to being a flexible employer. We are proud to offer flexible working opportunities. Whether you're interested in hybrid working, working from home, flexible hours or job sharing, apply today and we can discuss available options with you at the interview stage. \n\nHere at the NHS Business Services Authority (NHSBSA), what we do matters. \n\nWe manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. \n\nWe design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. \n\nAs one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. \n\nWe strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work. \n\nWe're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. \n\nAlongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! \n\nReady to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. \n\nWe are people connected to care. \n\n**In this role, you are accountable for:** \n1. To co-ordinate and arrange attendance at external forums and Service Improvement \\& Development Board (SID). Preparing material packs/presentations for NHS Pension representatives to use ensuring up to date information is included. Making buffet / car parking arrangements as required. \n\n2. Manage Stakeholder Engagement Team Outlook accounts and support the Stakeholder Engagement Managers with individual employer queries. \n\n3. Take minutes and prepare agendas at some NHS Pensions organised events which may involve occasional national travel and overnight stays. \n\n4. To collate responses to employer queries from Stakeholder Engagement Managers and publish to employer groups. \n\n5. To check medical supplier invoices prior to payment to ensure the information is correct prior to payment. \n\n6. To coordinate attendees of external Stakeholder Engagement Team events using administrative technology / software. \n\n7. 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