**Security Escort** **Based -- Raynesway, Derby** **Hours -- 40 (Monday to Friday)** **JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What this job involves:** JLL, a leading global real estate services firm, is seeking a dedicated and professional Security Escort to join our team in Derby. They will play a critical role in ensuring the safety and security of our clients, employees, and properties. They are responsible for providing an exceptional level of customer service, maintaining a secure environment, and assisting with access control procedures. **What your day-to-day will look like:** * Secure Environment: Ensure the safety and security of the premises by conducting regular patrols, monitoring surveillance systems, and promptly addressing any suspicious activities or security breaches. * Access Control: Perform access control duties by verifying identification, granting access to authorized individuals, and enforcing JLL's security protocols. * Provide exceptional customer service to clients, visitors and employees by being a welcoming and professional point of contact, answering queries, providing accurate directions or assistance as needed. * Emergency Response: Act swiftly and appropriately in emergency situations, including evacuations, medical emergencies, or the activation of fire alarms, following established protocols and providing necessary support to clients, visitors, and employees. * Incident Reporting: Document and report all incidents, accidents, or other notable occurrences in a timely and accurate manner, maintaining proper records as required. * Security Procedures: Adhere to JLL's security policies and procedures, ensuring compliance with relevant laws and regulations, while proactively suggesting enhancements to security protocols. * Collaborate effectively with team members, site personnel to create a safe and secure environment, fostering a positive and inclusive work environment for all. * Stay updated on industry best practices, attend trainings, and participate in ongoing professional development opportunities to enhance knowledge and skill set. **Required Experience:** * Experience in security or a related field is preferred. * Security Consciousness: Strong understanding of security protocols, procedures, and best practices, with the ability to handle confidential and sensitive information with discretion. * Excellent verbal and written communication skills, with the ability to effectively interact with individuals at all levels. * Demonstrated commitment to delivering outstanding customer service, coupled with a professional and approachable demeanour. * Proactive nature and ability to think on your feet, effectively assessing situations and making sound decisions to resolve issues calmly and efficiently. * Familiarity with security technology, including access control systems, surveillance cameras, and related software applications. Join the JLL team as a Security Escort and contribute to the success of our clients by fostering exceptional tenant experiences and facilitating a thriving building community. Apply now to be a part of a company that values innovation, excellence, and teamwork. #LI-DW2