Description: Are you looking for a Russian Interpreter and Translator job in Sheffield? Do you want flexible hours with competitive rates? We are urgently recruiting for freelance Russian interpreters and Translators based in Sheffield to work within various settings such as the NHS, Local Authorities, Police, Probation and other public and private organisations. Established in 2001, Language Empire provides professional interpreting and translation services to the public and private sectors across the UK. We have been offering our services in the UK for over 20 years, covering hundreds of basic languages and dialects across the UK. If you can speak one or more foreign languages and would like a crucial role involving politics, business, health care and public service, this could be the role for you! We are currently recruiting for: Face-to-Face Interpreters Telephone Interpreters Video Interpreters Translators Please note this is a self-employed position The Job Interpreting involves listening to, understanding and memorizing content in the original ‘source’ language, then reproducing the speech into the ‘target’ language with 100% accuracy. You will: Interpret for people using legal, health and local government services Check the non-English speakers understanding after each sentence Conference, consecutive and public service interpreting Dealing with highly confidential information Liaise between the service user and service provider Requirements Requirements Fluent in English and another language All applicants must have the right to work in the UK You must be aged 21 or over Formal qualifications such as: Diploma in Public Service Interpreting (DPSI) Community Interpreting NRPSI, CIOL, ITI registered is advantageous Degree in Translation/Interpreting/Languages Any other interpreting related qualification Benefits Benefits Flexible working to fit around your schedule Work from the comfort of your own home Be your own boss Ongoing help and support from our dedicated in-house team Continuous professional development and support Once your registration has been approved, you will be contacted for any job opportunities in and around your locality.

At Albert Bartlett, we have been a trusted name in the potato industry since 1948, committed to delivering high-quality fresh, chilled, and frozen potato products. We pride ourselves on our innovation and sustainable practices, positioning us as the UK's leading supplier in this competitive market. We are currently seeking an Engineering Shift Leader to join our team in the Norwich area. This role is pivotal in ensuring the smooth operation of our maintenance teams and the uninterrupted performance of our production machinery. As the Engineering Shift Leader, you will lead a team of engineers, oversee maintenance activities, and ensure compliance with health and safety standards. Your expertise and leadership will help us enhance our production efficiency and uphold our commitment to quality. Hours of work 7 days out of 14 day shift pattern- 12.5 hour shifts 6.45am to 7.15pm or 6.45pm to 7.15am to allow handover between shifts at each end Responsibilities: Manage and supervise a team of engineers during shift operations, ensuring prompt response to machinery breakdowns and maintenance needs. Schedule and administer planned maintenance activities to minimize downtime and optimize equipment performance. Implement and promote health and safety practices, ensuring that all team members adhere to established protocols. Troubleshoot and resolve equipment issues effectively to maintain operational efficiency. Document maintenance practices, machinery settings, and performance records to inform continuous improvement efforts. Collaborate closely with production management to prioritize engineering tasks based on operational needs. Provide training, guidance, and support to engineering staff to enhance their skill set and efficiency. Requirements Relevant experience in an engineering leadership role within the food production or manufacturing sector. Strong mechanical and electrical knowledge, with hands-on experience managing production equipment. Excellent leadership skills with the ability to effectively motivate and develop a team. Proficient in problem-solving and critical thinking to address operational challenges. Strong understanding of health and safety regulations as they apply to engineering operations. Effective communication skills, enabling collaboration with cross-functional teams and stakeholders. Benefits Pension Plans Life Assurance Leave Package Training & Development- career development Employee Assistance Programme - Counselling Free Parking

NO EXPERIENCE REQUIRED, WE WILL PROVIDE FULL TRAINING Take the first steps towards a new and exciting career in Cloud Computing. Due to a severe skills shortage in the marketplace AWS Cloud Computer Engineers are in high demand. We have a pool of employers who are seeking to employ newly trained individuals who are motivated to pursue a career in Cloud Computing. Our programmes will provide you the knowledge, skills and certifications required to succeed. Upon completion we will match you with our pool of employers, to help fill essential roles within this sector. Join us on our free AWS Career Webinar, by clicking 'Apply for this job', and we will send you the joining link. Once you have attended this free online event, you can decide if this is something that you would like to pursue. Requirements NO EXPERIENCE REQUIRED You should: Have a moderate understanding of the basics of IT. Be committed to pursuing a career in Cloud Computing. Be a quick learner. Be able to think in a structured manner. Benefits Quickest way to enter a lucrative career within Cloud Computing. Gain the skills, knowledge and certificates required for a career in Cloud Computing. Increased earning potential and job security. Flexible working opportunities within the industry. Platform to enter other career paths including Cyber Security, Artificial Intelligence, Big Data, Machine Learning, Cloud Security, Data Analytics, Networking and DevOps.

Electrical Design Engineer Location: Somerden Road, Hull Hours: Monday--Thursday 08:00--17:00, Friday 08:00--14:30 (40 hours/week) Salary: From £35,000 per annum depending on experience Benefits: 32 days holiday (including bank holidays) • Contributory pension scheme • Life Assurance ### **About Us** Founded in Kingston upon Hull in 1991, Paneltex has grown from a specialist manufacturer of insulated cold storage panels into a global leader in temperature-controlled vehicle body solutions. With seven dedicated production facilities across the UK, we produce hundreds of refrigerated vehicle bodies, body kits, and portable cold stores every week---trusted by clients across various industries. We're looking for a detail-driven and experienced Electrical Design Engineer to join our busy engineering team in Hull. In this role, you'll design electrical systems and processes for our market-leading vehicles---turning concepts into working solutions that hit the road. ### **Key Duties and Responsibilities** * Developing and supporting electrical system designs using customer specifications * Creating clear and accurate 2D wiring diagrams, 3D assemblies, and Bills of Materials * Ensuring all designs comply with IEE regulations and Whole Vehicle Type Approval * Producing drawings to standard formats using recognised symbols and best practices * Updating and improving existing drawings based on design changes or feedback * Working closely with production, engineering, and other departments to ensure a smooth build process * Getting hands-on with R\&D projects that push innovation in vehicle design * Liaising with the shop floor to support live production work ### **Knowledge, Skills and Abilities** * Proficiency in AutoCAD 2021 * Working knowledge of Autodesk Inventor 2021 and Vault 2021 * Strong grasp of electrical systems and principles, particularly in automotive contexts * Confident using Microsoft Office (Word, Excel, Outlook) * Excellent attention to detail and ability to spot design issues early * Ability to manage time, juggle workloads, and meet deadlines ### **Qualifications \& Experience** * 3--5 years of hands-on experience in an automotive electrical environment * Proven background in installation, inspection, testing, and fault finding of electrical systems * Degree in Electrical Engineering or Automotive Engineering * Additional qualifications or certifications in Automotive Electrical Systems are advantageous * Familiarity with IEE Wiring Regulations (BS7671) and Whole Vehicle Type Approval compliance ### **Why Paneltex?** We're a forward-thinking, fast-growing UK manufacturer committed to quality, innovation, and sustainability. Join a collaborative and driven team where your work has a real-world impact. At Paneltex, we value fresh ideas, diverse perspectives, and dedication to craft. *Paneltex is an inclusive employer and does not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, disability or any other personal factor. We would welcome applications from a diverse range of applicants.* *Please note: This is an on-site role based in Hull. Remote or hybrid working is not available.* *We kindly ask that agencies do not contact us regarding this vacancy.*

**Skopes Store Hull - Retail Sales Advisor 14hrs per week** We are leading menswear retailer, and we have stores/concessions across the UK and have been operating for for over 75 years. The business is expanding further and we are currently seeking experienced Retail Sales Advisors for our menswear store based at at Unit 2 - 3 Hull Princes Quay Shopping Centre Princes Dock Kingston upon Hull HU1 2PQ This is a superb opportunity to join a well-established yet ever-growing company. The successful applicant's duties include sales and service, merchandising stock and presentation plus use of till and card machine. Training will be given ion store. **Salary / Benefits:** Along with a competitive basic salary, our client also offers: * Commission scheme is payable on team sales, not an individual target. * 28 days holiday prorata'd down to hours worked. * Workplace pension scheme. * Staff discount scheme * Full training on all their stock. **Hours:** * 14 hours available per week available, between store opening times. (More hours may be required from time to time to cover staff shortages or busy periods etc.) Great career prospects await the successful candidates! If this sounds like the opportunity for you, please apply ASAP. Job Type: Part-time Pay: £7.55-£12.21 per hour Expected hours: 6 per week Benefits: * Flexitime Work Location: In person

**Mobile Patrol Officer** Scamp Security Limited was first established in 1962 the company changed its name in 1986 in-line with its core business of 'Security Control, Alarm Monitoring \& Patrols'. The company provides a comprehensive range of integrated security, fire protection and manned guarding services. Our ability to install, monitor and respond in a seamless fashion and to NSI accredited levels is unique in the East Riding of Yorkshire. **Requirements:** * Candidate must be of smart appearance * Candidate must reliable with a full 5 year checkable work and/or education history. * SIA Licence is essential * Full UK Driving Licence * Experience is not essential as full training is provided. **Duties consist of:** * Responding to Alarm Activations * Lock ups and Open ups * Internal Checks * Perimeter checks * The ingress and egress to either staff members or public. * A rolling shift pattern and is predominantly night work. Experience is not essential as full training is provided Opportunity to develop and grow within the role, and the prospect of a long term and beneficial career at an established local family run business. Job Types: Full-time, Permanent Pay: From £13.00 per hour Expected hours: No less than 40 per week Benefits: * Company pension Schedule: * 12 hour shift * Night shift Licence/Certification: * SIA Licence (required) * Driving Licence (required) Work Location: In person Reference ID: MP/AM0225

As a committed, hard-worker, you'll do vital jobs to the highest standards and make sure your store is always in tip-top shape. It'll see you tackle things like removing litter and debris from the car park and loading bay. Washing external windows and glass doors until they sparkle. Or making sure the trolleys are clean and free of rubbish, just the way our customers like them. We're good at lots of things at Aldi, but we're particularly good at looking after our people. It's just another of the many things that makes us stand out head and shoulders above the rest. And we'll make every effort to show our appreciation, with some of the best pay rates in the sector and a friendly, supportive working environment.

**Support Worker** *Full-time, Part-time, and Bank Workers Required* We are seeking compassionate and dedicated Support Workers to join our team at QW Accommodation Limited. In this role, you will provide essential care and support to young adults in their own home environment, helping them live safely and achieve their personal goals. You will play a vital role in promoting independence, dignity, and overall well-being. Staff will work on a 1-1 or 2-1 basis with young adults, offering tailored support and creating a nurturing and safe environment. The role involves working either 12-hour or 24-hour shifts (including a sleep-in night element). You will be supported by an on-call management team, available 24/7, providing ongoing guidance and oversight throughout your shift. **Key Responsibilities:** * Delivering person-centred care and support, tailored to each individual's needs. * Assist with daily living activities such as meal preparation, medication support and household tasks. * Support young adults in achieving their personal goals and developing independence. * Provide emotional support and companionship, creating a positive environment. * Implement behaviour management strategies where required, promoting safety and stability. * Ensure adherence to care plans and maintain accurate records of care provided. * Support Individuals to appointments, social activities, or community outings as needed. * Uphold the dignity, privacy, and rights of individuals at all times. * Engage in direct work with young adults, acting as a positive role model. * Work collaboratively with the management team, adhering to policies and procedures. **Requirements:** * Minimum age of 21 years (Essential). * Previous experience in care or support work is desirable (minimum of 2 years preferred). * Level 3/4 in Health \& Social Care (Desired). * Care Standards Certificate (Desired). * Hold a valid UK driving licence with access to a vehicle and willingness to obtain business insurance (Desired). * DBS on the Update System (Essential). * Excellent communication skills (written and verbal) with the ability to build rapport with young adults and their families. * Basic computer skills for record-keeping and reporting. * Flexibility to work some weekends and holidays each month. * A compassionate, non-judgemental, and empathetic approach. * Commitment to promoting equality, diversity, and inclusion. * Willingness to engage in mandatory and additional training relevant to the role. **Salary \& Benefits:** * £13.50 -£14.50 per hour, based on experience. * Company pension scheme. * Mileage costs while on duty. * Continuous management support and oversight. * Fully funded training package *Please note: At this time, we are unable to offer work sponsorship to applicants.* Join us in making a meaningful difference in the lives of young adults by providing compassionate and empowering care. Job Types: Full-time, Part-time, Permanent, Freelance Pay: £13.50-£14.50 per hour Benefits: * Casual dress * Company events * Company pension * Employee discount * On-site parking * Referral programme Physical Setting: * Homecare Shift: * Day shift * Night shift Work days: * Every weekend * Monday to Friday * Weekends only Language: * English (required) Work Location: In person

SSP are looking for a hard working person to join the company and work there way up the ladder to becoming an operator of various machinery. work does require working away from home at times. Job Types: Full-time, Permanent Pay: £11.50-£12.50 per hour Benefits: * On-site parking Schedule: * 12 hour shift Licence/Certification: * driving licence (required) * CSCS card (required) Work Location: In person

Initial - Graduate Sales and Management Programme - Indoor Sales Support Join Our Team and Make a Difference! Are you a graduate looking for a hands-on, dynamic role where you can shape your career, be rewarded for your efforts, and make a real impact in a global company? Join our team at the  Woodford, Mitcham, Brentford, Birmingham, Fareham, Haydock, Newcastle or Cwmbran branch, and embark on an exciting journey towards a successful career in a FTSE100 company. Why Join Initial Washroom Hygiene? Competitive Salary Package: Start with a basic salary of £24,250 per annum. Expected OTE: £27,300 per annum, with bonus and commission schemes available. Benefits: Career progression, mobile phone, tablet and company discount scheme Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in. Work-Life Balance: Full-time, permanent role, Monday to Friday Office-based with hybrid working - 1 day per week in the office and 1 day shadowing our businesses.  Industry-Leading Training: Receive top notch training to allow you to become an industry expert and gain exposure to various areas in our business to aid your future development The Sales and Management Graduate Role You will start your career with us as an Indoor Sales Support Consultant, where you will be responsible for generating sales opportunities for our field sales colleagues via inbound and outbound calls.  In addition to doing this role day to day, the graduate scheme will follow the below format:  Weeks 1-6: Initial Training You will attend our World Class Sales Academy while also shadowing operational and sales staff. Here, you will be servicing our customers in a specific geographical area, supporting in servicing various washroom products, alongside removing hazardous and toxic waste. Your training will be encompassing and you will see all areas of the business. Weeks 6-52:  In addition to your role as an Indoor Sales Consultant, you will gain exposure to as many sales-based roles across the business to provide you with a broad understanding of our customers and their needs. This will also equip you with the knowledge to become an expert in our products and services. During this time, you will also have the opportunity to complete our Intro to Sales Development Programme. 12+ months: Now that you’ve gained a broad understanding of the business, you will decide which area you want to specialise in. You will play a part in any local projects during this time and also complete the Leadership Development Programme. During this time you will also have the chance to progress to roles such as: Field Account Manager - you will be responsible for sales in a certain patch area Service Team Leader - manage a team of field service colleagues  Indoor Sales/Customer Relations Team Leader - leading a team of indoor sales colleagues Regional Account Manager - supporting our Key Account Customers  24+ Months: After two years, you will be ready to take on more senior positions such as Sales Team Leader, Key Account Manager, Branch Manager or roles in Area Central Support.  With structured career progression, we ensure you are fully prepared to take your next career steps within the company.  Requirements Sales and Management Graduate Requirements: A minimum 2.2 degree in BSc/BA in any subject (Business related, transport, logistics, supply chain or management disciplines preferred but not necessary) A full UK driving licence or be working towards this. Target-driven, ambitious and self-motivated Comfortable working out in the field dealing with customers face-to-face Want to work with people and provide excellent customer service A desire to work hard and have fun  Benefits Sales and Management Graduate Benefits: Additional opportunities to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. Uncapped leads commission - we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. A Company Putting “People First” Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control and hygiene provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Our Social Links Website LinkedIn Facebook Instagram Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here Keywords: Graduate Sales and Management Programme, Telesales Consultant, Washroom Hygiene, Rentokil Initial, Graduate Scheme, Sales, Customer Service, No Experience Necessary, Full Training Provided, Competitive Salary, Career Progression, FTSE100, Business Management, Hospitality, Logistics

**Join Our Team as a Grounds \& General Maintenance Operative -- North Bank Region** Do you enjoy working outdoors, take pride in maintaining beautiful spaces, and want to make a real difference in your community? If so, we'd love to hear from you! We're currently recruiting a Grounds \& General Maintenance Operative to support our services across the North Bank region, helping to keep our environments safe, tidy, and welcoming. **Rate of Pay:** £12.62 per hour **Contracted Hours:** 37 hours per week **Working Hours:** Monday to Friday (exact hours to be discussed at interview) **What You'll Be Doing** You'll be responsible for delivering high-quality grounds and general maintenance across our Hull-based services. Your duties will include: **Grounds Maintenance** * Grass cutting, hedge trimming, and upkeep of external areas including hanging baskets, pots, and tubs * Identifying and reporting areas needing refurbishment (e.g., fencing, structures) * Pruning shrubs and trees, and assisting with seasonal planning * Using on-site equipment and advising on specialist tools if needed * Supporting the wider maintenance team as required * Ensuring all green waste is disposed of correctly **Health \& Safety** * Ensuring your own safety and that of others while working * Safe use of all equipment (petrol, electric, and hand tools) provided by HICA * Supporting compliance with Health, Safety, and Environmental standards * Maintaining records of chemical use (e.g., herbicides) in line with legislation **Policy \& Compliance** * Supporting the Health \& Safety Lead and Head of Estates with compliance * Representing HICA in a professional and positive manner at all times **Procurement** * Coordinating the purchase of materials and equipment through the Grounds Maintenance Lead * Ensuring cost-effective practices and exploring in-house solutions where possible **What You'll Need** * Experience in grounds or general maintenance is desirable * A proactive, can-do attitude and the ability to work independently * A full UK driving licence is preferred due to travel between sites ***Rewards \& Benefits:*** We believe great work deserves great rewards. Here's what you'll enjoy as part of our team: * ***New for 2025 - Wagestream -- Your Pay, Your Way*** Take control of your earnings with Wagestream! Access up to 50% of your earned wages instantly, whenever you need it. * ***Car Maintenance Made Easy*** Spread the cost of MOTs, servicing, and repairs with our new car maintenance scheme---saving you time and money. * ***Cycle to Work with Halfords*** Save up to £1,000 a year on your commute with our tax-efficient cycle-to-work scheme. * ***£250 - £2000 Refer-a-Friend Bonus*** Know someone amazing? Refer them and earn up to £2000 when they join the team! * ***Instant Recognition Rewards*** Win on-the-spot vouchers---£££s awarded every month for going above and beyond. * ***Grow with Us*** We are incredibly proud of our **highly praised Induction programme**, ideal for experienced carers and new starters alike. Plus, you'll have access to funded qualifications and clear pathways for internal career progression. * ***Monthly In-House Lottery*** Big cash prizes up for grabs every month---just for being part of the team! * ***Exclusive Discounts*** Enjoy savings on retail, supermarkets, holidays, entertainment, and cinema tickets. * ***Fitness Perks*** Discounted gym memberships nationwide, plus FREE on-demand workouts and classes you can stream at home. * ***Smart Savings \& Loans*** Access savings plans and affordable loans through our credit union partnership. Plus, take advantage of Techsave---a scheme that lets you purchase the latest tech through work, available twice a year. * ***Health \& Protection Plans*** Discounted hospital and death benefit plans for peace of mind. * ***Wellbeing Support*** Free counselling and 24/7 access to our Employee Assistance Programme. * ***Free Parking*** Hassle-free parking at work---no extra cost. * ***Paid Breaks (where applicable)*** Enjoy paid downtime during your shift in eligible services. **Please note:** The successful candidate will be required to undertake an Enhanced DBS check. **About Us** HICA Group is a not-for-profit organisation providing care services to older people and individuals with learning disabilities across residential, nursing, and community settings. Job Type: Full-time Pay: £12.62 per hour Expected hours: 37 per week Benefits: * Cycle to work scheme * Gym membership * Health \& wellbeing programme * Referral programme Schedule: * Monday to Friday * Overtime Experience: * grounds maintenance: 1 year (preferred) Work Location: In person

**Customer Services Support Assistant (x 2)** Contract: Permanent \& 12 month fixed term contract Location: Hessle, Hull, HU13 0JG Starting Salary: £24,027 circa per annum Benefits: Local Government Pension Scheme (LGPS) Life Assurance (as a member of the pension scheme) 25 days holiday plus bank holidays (pro-rata equivalent for part-time) Toll concession when commuting to/from work from the South Bank Discount on East Riding \& North Lincolnshire leisure and fitness facilities Cycle to Work Scheme Hours of work: Full time - see below for shift details **Shift 2:** * 37 hours per week average * 5 days per week * 8 week rotating shift pattern * Includes 1 Saturday **or**Sunday every 4 weeks. * Working hours between Monday - Friday are 9am to 5pm * Working hours on Saturday **or**Sunday are 8:30am to 1:00pm **EXCITING OPPORTUNITY** We are looking for a dedicated individual to join the team here who embodies our core values: **Health and safety** is paramount - we strive to create a safe environment for all. **Unique** , and **More than a bridge** - we are an icon of the region and a symbol of connectivity, and community. **The best at what we do** - continually improving to meet the needs of our users and stakeholders. **Everyone matters** - we are committed to fostering a supportive and inclusive workplace. **Resourceful** and innovative - if this is you and you are ready to contribute to our success, we would love to hear from you. Join us and be part of something exceptional! Our Customer Services Team strives to deliver a comprehensive and high-quality experience for our customers ensuring that the administrative, financial and office function relating to the organisation's tolling system runs smoothly. We are looking for a dynamic and motivated individual with relevant experience to join our team as a Customer Services Support Assistant to assist the Customer Services Team. We are looking for an individual who has experience working in a fast paced Customer Service office environment. Key responsibilities: * To carry out such duties as directed by the Customer Services Management Team * Consolidating vehicle transits in a timely and accurate fashion, making decisions on vehicle transactions. * Updating / amending details on electronic tolling accounts, using a dedicated computer system, including confirmation via email. * Spot checking violation notices as necessary and identifying any evidence of possible systematic abuse. * To carry out duties in accordance with departmental processes and procedures. * To use initiative to identify and resolve errors and discrepancies. For more information on this fantastic opportunity please for the job description/person specification. Closing date: **12pm on Monday 21st July.** Job Types: Full-time, Permanent, Fixed term contract Contract length: 12 months Pay: From £24,027.00 per year Benefits: * Cycle to work scheme * Free flu jabs * Free parking * Health \& wellbeing programme * On-site parking Work Location: In person Application deadline: 21/07/2025

Obaby Ltd. is a long established, renowned brand in the UK nursery furniture and baby products industry. Independently owned and proud of our roots we are one of the leading brands in a highly competitive baby and nursery market. All of our products are designed in house in the UK and we are no stranger to picking up awards for our innovative, stylish and practical collections. We are committed to constant growth, new partnerships and have grand plans for the future. Obaby is part of some of the most important milestones in a parent and child's life, constantly aiming to bring our customers the originality and reliability they deserve. Position: Customer Experience Agent Location: Kirton in Lindsay (North Lincolnshire) Job type: Permanent Start date: ASAP **About the role** As a Customer Experience Agent at Obaby, you will be an essential member of our team. Reporting to the Customer Experience Manager you will be responsible for; - Ensuring customer messages are answered in line with our SLA using Freshdesk, social media, retailer portals and via phone - Processing replacement and spare parts orders using our order management system - Booking returns and tracking orders for customers using Courier portals - Use retailer portals to confirm returns and answer product questions - Building and maintaining excellent relationships with retailers and Couriers - Assist the team to hit KPI targets set out by the business - Liaise with other departments as necessary - Assist the Customer Experience Manager with ad hoc duties as required - Gain extensive product knowledge through training - General: Contribute to other areas of business, as and when required **About you** - Have a confident and friendly telephone manner - Competent in the use of Microsoft Office and Order Management systems - Ability to prioritise work load and work accurately under pressure - A driven, hands-on problem-solver with a keen eye for detail - Excellent communicator in person, both written and verbal - Customer Focused - Problem Solving **Working Pattern** Monday - Thursday: 09:00 - 15:00 Friday: 09:00 - 14:00 **Benefits:** * Company events * Company pension * Free parking * 25 days holiday + 8 days bank holiday * Work in a growing company Ability to commute/relocate: * Kirton in Lindsey: reliably commute or plan to relocate before starting work (required) Work Location: In person Job Type: Permanent Pay: From £12.21 per hour Schedule: * Monday to Friday Ability to commute/relocate: * Kirton in Lindsey, Lincolnshire: reliably commute or plan to relocate before starting work (preferred) Experience: * Customer service: 2 years (preferred) Work Location: In person Application deadline: 04/07/2025