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Workable
Desktop Support Administrator
N2O is an award winning creative brand experience agency. Trusted by the world’s most successful brands to build their brand experiences, we craft insight-led, relevant, engaging, and measurable campaigns that deliver results - at home, in-store, out of home and online. Our Head Office is based in Maidenhead, but we also have sites in Bedford, Welwyn Garden City, and Hook. Due to our continuing growth, we are on the lookout for a Desktop Support Administrator to join our Help Desk team. The Helpdesk team are responsible for the support and maintenance of both software/hardware and all peripherals at our head office and across a number of remote sites. Your main responsibilities will be dealing with day to day queries via phone and email as well as face to face, supporting all Microsoft technologies; you will be able to accurately log technical issues, providing first line support to internal users. Essential Accurately record technical issues from end users and provide first line support escalating where appropriate. Liaising with the Desktop Support Team Leader to provide administrative support where necessary. Supporting our users with various Office 365 technologies. Creation of internal Helpdesk Knowledge base article. Install and configure IT equipment and various technologies. Resolve first line incidents and upgrade different types of software and hardware Provide support for all MS products such as Word, Excel, Outlook, Powerpoint. Accurately record, update and document requests using Freshservice. Offer remote support to satellite offices in Hook, Nottingham, Bedford and Welwyn. Resolve incidents with printers, copiers, scanners and mobile devices including iOS and Android phones. Maintain a first-class level of customer service ensuring that all customers are treated efficiently. Ensuring Helpdesk tickets are accurately logged and users are updated on the status of their helpdesk requests. Ensure the Helpdesk best practice is implemented at all times. Requirements Educated to GCSE level including English and Maths or equivalent Ability to prioritize, multi-task and adapt to changes quickly Confident personality with awareness of providing good customer service Be able to problem solve varied client queries, providing users with problem solving advice and guidance on common desktop applications Excellent communication skills and telephone manner, being able to explain technical issues to non-technical staff Knowledge of Microsoft Windows and Mac OS operating system Keyboard skills to ensure quick and accurate data entry Has a proactive, 'can-do’, problem-solving attitude Collaborative team player Able to work in our Maidenhead office five days a week with some flexibility to work from home on occasion Benefits Salary up to £26K per annum 23 days annual leave plus bank holidays, rising by one each completed year (capped at 30) Flex buy/ sell holiday scheme Life assurance Free private medical and dental after two years' service Retail / services discounts scheme Employee Assist Programme Season ticket loan Head office location has multiple perks including on site gym, free breakfasts, free onsite parking and onsite cafe
Maidenhead SL6, UK
£26,000/year
Indeed
Shop Assistant
**Job Overview** We are seeking a dedicated and enthusiastic Shop Assistant to join our team. The ideal candidate will play a crucial role in providing excellent customer service, maintaining a well-organised shop environment, and assisting with various operational tasks. This position requires strong communication skills and the ability to work collaboratively with team members and customers alike. **Duties** * Greet customers warmly and assist them with their inquiries. * Maintain the cleanliness and organisation of the shop, ensuring products are well-displayed. * Restock shelves and manage inventory levels effectively. * Process transactions accurately and efficiently at the till. * Assist in receiving deliveries and managing stock rotation. * Provide product information and recommendations to customers. **Skills** * Strong communication skills, with the ability to engage effectively. * Excellent organisational skills, ensuring that the shop remains tidy and well-stocked. * A proactive attitude towards problem-solving and customer service. * Ability to work well in a team environment while also being self-motivated. * Flexibility to adapt to changing tasks and priorities throughout the day. If you are passionate about delivering exceptional service in a vibrant retail environment, we encourage you to apply for this exciting opportunity as a Shop Assistant. Job Types: Full-time, Part-time, Permanent Pay: Up to £12.92 per hour Work Location: In person Application deadline: 16/08/2025
Colwyn Bay, UK
£0-12.92
Indeed
Customer Service Advisor
**Job Description** We're looking for a highly motivated**Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Llandudno.** As a Customer Service Advisor, you will provide**property management** and **tenancy administration support services**to branches, landlords and tenants. We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. **Salary: £25,150** **What's in it for you?** * Support in training towards ARLA -- NFOPP qualifications * Basic salary £25,150, additional £1,000 once qualified * Industry leading training and development * Demonstrable career ladder * Opportunities for progression * Collaborative, rewarding and fun environment * Team incentives **Key responsibilities of a Customer Service Advisor:** The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor: * Outstanding Customer Service skills * Solid administration skills * Resilient, positive, numerate and detail oriented * Organised and able to prioritise workload in a faced paced environment * Excellent verbal and written communication skills * IT literate (MS Office, internet, email systems) **Benefits:** * Aviva Digicare + workplace / Cycle to work scheme * Colleague discount scheme / Perks at work / Gym discounts * Life assurance / Workplace pension scheme **Beresford Adams** is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. CC00614 Job Reference: CC00614
Llandudno LL30, UK
Indeed
Supported Housing Relief Workers
**Digartref Cyf** **Supported Housing Relief Workers** **Salary - £13.03 per hour** **Holyhead, Llangefni \& Bangor** Are you passionate about supporting young people aged 16 to 24, who have experienced or are at risk of homelessness, to make lasting positive changes in their lives? If yes, we would like to hear from you. Digartref Cyf is looking to recruit Relief Workers who are able to work as part of a dynamic team in our 24-hour cover supported housing projects on Anglesey. We are committed to assisting young people acquire the skills necessary for independent living and supporting them to secure more permanent housing within the community. Many of the young people we have worked with now live in their own homes, are in full time education and enjoying new careers. To work on an 'as and when required basis', covering staff holidays, sickness and training. The hours worked are flexible but the post holder must be accessible and available at short notice. Shift patterns are variable and include weekends, evenings, waking nights and weekdays. **Please note that those not able to work waking night shifts need not apply** Although experience of working in a similar field or with young people would be advantageous, it is more important that you have the right attitude to undertake the role and an ability and willingness to learn the skills required. Relief work provides an opportunity to increase your knowledge, skills and experience in this area for future employment opportunities. Ideally applicants would be expected to have: · Experience of working with vulnerable homeless young people · A flexible approach to work and able to work at short notice covering variable shifts including waking nights · Empathy and understanding of homelessness issues and the related effects · Excellent communication skills **Company Remuneration Package** · 26 days annual leave (rising to 29 dependent on length of service) plus bank holidays · Company pension and SHPS In-Work life assurance cover (providing you meet the schemes eligibility criteria) · Paid training and development opportunities · Paid mileage for in work related travel at 45p per mile · Paid Enhanced DBS The ability to communicate through the medium of Welsh, or the commitment to learn, is an essential requirement for both posts. For an Application Form and Job Description / Person Specification please contact Owen Jones on 01407 761653, email hr@digartref.co.uk, or visit www.digartref.co.uk Job Type: Zero hours contract Pay: £13.03 per hour Benefits: * Casual dress * Company pension * Free flu jabs * Life insurance * On-site parking Work Location: In person
Holyhead, UK
£13.03
Indeed
Bar Team Member
Join our team at the magnificent Greenacres holiday park in Wales. Ideally located between Black Rock Sands beach and Snowdonia National Park. Black Rock Sands, Morfa Bychan, Porthmadog Gwynedd LL49 9YF GBR #### **Job Details** **Position:** Bar Team Member **Type:** Full-Time / Part-Time / Seasonal **Pay Rates:**Up to £12.21 per hour depending on age We can provide on-site accommodation, subject to availability and T\&Cs. **Join our One Great Team here at Haven as a Bar Team Member** where you'll serve up great drinks, keep the good vibes rolling, and create memorable experiences for our guests! We're seeking Bartenders to bring the fun and join our team where you'll help set the vibe, serve up delicious drinks, and make sure every guest feels welcome and has a great time. Whether you're mixing cocktails, pulling pints, or just chatting with guests, you'll play a key role in creating unforgettable experiences for our guests. **Key Responsibilities** * Warmly greet guests, take drinks orders and ensure a positive experience * Prepare and serve a variety of beverages, from classic pints to signature cocktails. * Keep the bar area clean, organised, and fully stocked. * Collaborate with the team to ensure smooth operation and excellent customer service. * Follow all responsible service guidelines to ensure a safe environment. **Requirements** * Previous experience in a bar, restaurant, or customer-facing role is beneficial but not required. * Customer service focused -- friendly and approachable with excellent communication skills. * Comfortable working in a fast-paced environment * Flexibility to work various shifts, including evenings, weekends, and holidays. Applicants must meet the minimum legal age of 18 to sell alcohol. **What We Offer** * Attractive pay with overtime opportunities. * An inclusive, supportive work environment. * Comprehensive training and ongoing support. * Career development opportunities, including fully funded qualifications. * Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! **How to Apply** To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test. If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Porthmadog LL49, UK
Negotiable Salary
Indeed
Lung Pathway Coordinator
This is a new and innovative role and the post holder will be an integral member of the Lung Multi-Disciplinary Team working independently, but under the guidance and supervision of the registered practitioner, to assist, support and coordinate the early diagnosis pathway for patients suspected of lung cancer and provide support throughout the pathway. Do you have experience of working in a health care environment, supporting a range of multidisciplinary colleagues and interacting with patients and their carers? Do you have a broad range of IT skills and knowledge and experience of working with software packages? Do you have excellent organisation and communication skills? You will need excellent negotiation and influencing skills, knowledge of NHS policies, especially as they relate to risk management, data protection and confidentiality. Co-ordination of the early diagnosis pathway for suspected lung cancer patients. Single point of access to patients support and coordinate the needs of the patient. Ensure delivery of patient care is of the highest standard. Ensure IT monitoring systems are updated. Contribute to the delivery of elements of the Recovery Package. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.
Bodelwyddan, Rhyl, UK
Negotiable Salary
Indeed
Bar & Waiting Staff
1a0d1d55-fc04-4b4c-a659-d8477e420452 As Bar \& Waiting Staff, you'll be key to creating unforgettable moments for customers, whether you're pouring a pint or recommending the perfect drink to a customer after a long day, you'll keep the good times flowing. You'll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience. Company Description Join us at Chef \& Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion. Additional Information **We're all about rewarding our team's hard work, that's why...** You'll receive a competitive salary, pension contribution as well as: * The chance to further your career across our well-known brands -- as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. * Discount of 33% for you and 15% for your loved ones on all of our brands -- so you enjoy your favourite food and drink at a discount. * Free employee assistance program -- mental health, well-being, financial, and legal support because you matter! * Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels -- so you can enjoy a weekend away without breaking the bank. * Refer a friend -- who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! * Wagestream -- access your wage before payday for when life happens. * Retail discounts -- Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more... Qualifications **As a member of our Bar \& Waiting Staff, you will...** * Provide customers with a heartfelt and memorable experience each and every time they visit. * Be the insider behind the bar, offering recommendations to customers. * Prepare and present drinks that meet specifications and customer expectations. * Assist in greeting, serving food and looking after our customers whilst they dine with us. * Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible. **What you'll bring...** * Willingness to learn and expand your skills. * Have a great eye for detail, making sure every pint is poured to perfection. * A passion for giving great service and making sure every customer receives a warm welcome. * A positive can-do attitude and be a real team player. Part time Chef \& Brewer - BRA_101 Victoria (Isle of Anglesey)
Menai Bridge, UK
Negotiable Salary
Indeed
Maritime Qualified Helicopter Crewman Instructor (QHCI)
***Ascent Flight Training*** is an established, yet growing aerospace and training company which operates across the UK, delivering flying training services to the UK Government. We want to attract and work with innovative, adaptable and proactive people to help us achieve ***One Mission as One Team.*** We offer the opportunity to work in a flexible, dynamic and diverse environment within our Training Support Hub and on our operations sites. You will bring expertise and fresh ideas to an environment where your contribution is really valued. At Ascent, our values are rooted in respect -- for our employees, our partners and our customer. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunities for all. We pride ourselves on being a Disability Confident Committed Employer. We actively practice inclusivity for all people with disabilities where we provide work place opportunities and experiences. As a supportive employer we endeavour to accommodate all disabilities and will always work with our employees to make provisions for their disability needs. We encourage all people with disabilities to apply for relevant skilled job roles within the business. As an inclusive company we welcome all disability applications which will be processed fairly, in line with our recruitment policy. At Ascent, we also provide work place schemes for all students including those with disabilities, this includes Apprenticeships, Work Experience and Job Shadowing for a day. Ascent will continue to work towards maintaining our commitment to those with disabilities As one of our team of Maritime Helicopter Crewman Instructors you will be part of an experienced, hardworking and dedicated team operating in a challenging maritime environment where no day is the same. Your diverse role will require a wide range of skills. You will build relationships with our trainees and stakeholders across all areas of the business, customer and supplier organisations to ensure the efficient delivery of airborne and synthetic Rotary Wing Training as part of the UK Military Flying Training System. Your opinion will be valued as we develop our courses to meet the customer's requirements. If you are interested in joining our exceptional team, keep reading to find out more details on this exciting role. You will: * Teach all aspects of the Rotary Wing Maritime (Winching) Syllabus, by delivering phase briefs, technical lessons, practical demonstrations using state of the art synthetic equipment and airborne sorties. * Assess trainees by ensuring that syllabus sorties are graded, sortie report forms and end of course documentation is completed. * Assist in a process of continuous development to create new lessons while maintaining and improving those already established. * Assist the Chief Maritime Instructor with any other tasks to support Ascent business continuity and resilience. * Embrace Ascent's One Team ethos and Total Safety culture. You will already have experience in the Rotary Wing Rear Crew environment. You will thrive when working with our trainees, stakeholders and customers across all levels, coupled with your ability to truly understand our trainees. You will have a passion for delivering a world class military flying training system to achieve one mission, as one team. You will be excited by working in an environment where efficient solutions are the answer, being able to navigate both yourself and stakeholders to a positive solution. You will know the importance of being able to work successfully in situations that can often be pressured, where your initiative and flexibility will be recognised. You will also: * Hold medical fitness to conduct the role, either Civilian Class 1 or Military PME and achieve Underwater Escape Training certification * Have a minimum of 1000 hours Rotary Wing flying experience * Have experience of flying in a Maritime environment * Be competent in the use of computer programmes such as Windows, Microsoft Office Suite and Explore It would be great, however not essential, if you: * Hold a recognised instructional category as a QHCI or QAI * Have some experience of ab-initio training * Have some experience as a Winch Operator * Have some experience of Rotary Wing synthetic training * Competitive salary * Equivalent to 25 days annual leave plus bank holidays (Extra days with length of service) * Private AXA health care for you and your family * Pension plan (Up to 6% matched) * Life Assurance (Up to 3 times your annual salary) * Flexible benefits (Buying and selling of holiday, BUPA dental, cycle2work scheme, retail discounts) * Enhanced maternity and paternity leave and pay * Enhanced company sick pay which increases with length of service * Employee Assistance Programme (24/7 free and confidential legal and wellbeing advice) * Annual reviews of your salary and individual learning and development plan * Mental Health Support and subscription to the Unmind platform for you and a plus one * Free eye tests for DSE users and money towards any subsequent corrective glasses. Ascent Flight Training was appointed in 2008 to design and deliver a modern and efficient flying training system by the UK MOD. Created as a joint venture between Lockheed Martin UK AND Babcock International; and is responsible within the UK Military Flight Training System (UKMFTS) for the training design and training delivery that creates the next generation of aircrew.
Holyhead, UK
Negotiable Salary
Workable
UK Applied AI Solution Engineer
About Tomoro Tomoro enables organisations to realise competitive advantage with the power of Generative AI. We work with large corporate clients to create meaningful AI strategies, build production-ready AI solutions and effectively integrate those solutions in their businesses. Our alliance with OpenAI and NVIDIA (among others) enables us to lead the industry in building valuable, scalable, enterprise-ready solutions for businesses. We’re driven by applied R&D, prototyping and AI innovation. Our client teams are focused on tackling the most challenging aspects of applied AI in the enterprise sector directly with clients. About the role Applied AI solution engineers are expected to work in small teams of Tomoro and client engineers to design, build and deploy AI applications, such as agents built around Large Language Models. As your experience and expertise in the role grows, this may extend to leading these teams, owning solutions end-to-end and advising clients in this space. The typical applications we build use existing closed or open-source foundational models, potentially with some fine tuning. We generally do not need to train our own foundational models from scratch. Requirements Responsibilities The examples describe the types of responsibilities AI solution engineers at Tomoro will have. We do not expect every successful candidate to have experience in all of these areas. We encourage you to apply if the role excites you and you believe you can demonstrate a combination of the following capabilities. AI Solution Development Building AI-powered solutions, particularly those involving large language models with our client partners. You’ll be hands-on and will own design and build of such solutions. Client Consultation and Communication Regularly interacting with clients to understand their business challenges, goals, and requirements, and effectively communicating how AI solutions can address their needs. Technical Problem-Solving Solving complex technical problems that arise during the development and implementation of AI solutions. You’ll also help bring some of these “tough problems” back to Tomoro R&D team and work with them to solve problems for the industry. Technical Leadership Providing technical guidance and leadership within the team, including mentoring junior engineers and contributing to team skill development. Cross-Functional Collaboration Working collaboratively with other teams within the company, including non-technical teams, to ensure an integrated approach to AI solution development and implementation. Continuous Learning and Adaptation Staying updated with the latest developments in AI, machine learning, and related technologies to continually enhance the quality of solutions offered. Quality Assurance and Testing Ensuring the reliability, effectiveness, and safety of AI solutions through rigorous testing and quality assurance practices. Ethical Consideration and Compliance Upholding and actively contributing to ethical standards in AI development, including considerations for data privacy, bias minimization, and regulatory compliance. Help expand our knowledge on this subject and help drive ethical ways to implement AI. Client Training and Support Assisting clients in understanding and effectively using AI solutions, and providing ongoing support and maintenance as needed. Indicators you’ll be a good fit Strong hands-on experience of developing production-grade solutions involving: • Building Microservices (including scalable data pipelines using frameworks like Spark) • Data technologies (Python, SQL) • Large language models, fine tuning (closed & open source, OpenAI API) • Solution design (mainly data applications using Python, SQL and other allied tech stack) • Analytical problem solving We are not restricted to the technologies we use to solve client challenges and are looking for people who are able to adapt to a new stack when needed. Comfortable being client-facing Our business is helping other businesses transform with AI. We cannot do that by looking inwards. Our Technical team is not behind the scenes, it is very much the front of house. We are proud of our technical expertise in this space, and it is primarily what our clients are buying. We need our technical staff to also be our client ambassadors, which includes: • Communication & translation: Excellent communication skills to effectively interact with clients, understand their needs and explain complex AI concepts in an accessible manner. • Business acumen: Understanding of business processes and how AI solutions can be used to improve efficiency, reduce costs, or create new opportunities. Adaptable and self-sufficient As a growing, fast-paced organisation, Tomoro offers significant opportunities for rapid growth for everyone in the team. In this stage of the business, we have limited capacity for handholding and need each team member to be able to operate independently and be flexible to work outside of their comfort zone. Passionate and positive Tomoro exists because we believe we can drive transformative change with AI across entire industries. Everyone in the team needs to share the passion for AI technology and its power for good. Creative and curious Staying at the forefront of the AI revolution requires everyone in the team to be aware of the latest developments in AI technology and innovating to find new ways to solve some of the hardest unsolved challenges in industry. Pro-active self-learning and openness to new ideas are essential. Ethical and responsible Our people are our greatest defence against the risks AI solutions can pose to individuals, organisations and society. Everyone in our team needs to show awareness of ethical considerations in AI, such as data privacy, bias in AI models, and the societal impact of AI technologies. Benefits Package Salary range of £70,000 and £90,000 + EMIs* • Opportunity to join our *Enterprise Management Incentive Scheme, providing you with share options to benefit from the success of the business as we grow • Holiday entitlement of 25 days + bank holidays • Aviva Private medical insurance • Medicash wellness cash plan (helps to cover your everyday healthcare needs) • Life Policy • Employee Assistance Programme (access to 24/7 helpline for in-the-moment support from qualified BACP counsellors) • Company pension • Access to exclusive discount platform • Career Coach Location Hybrid working policy. May need to be flexible to travel to client offices as part of project work.
London, UK
£70,000-90,000/year
Workable
Senior Manager
At BFY, you’ll find us working as trusted partners with our clients, from the big picture right down to operational details: helping them to define their strategy, deliver complex change, spot the right commercial opportunities, manage risk, or simply bring their strategic goals to life.     We operate extensively in the energy / utilities sector, so we are looking for people who have industry knowledge and or extensive transferable change / consultancy skills from a relevant industry.  We use our expertise to help clients navigate problems and drive outstanding solutions. Our Senior Managers are key to integrating and managing the relationship with strategic clients, quickly working through their key operational / strategic issues, synergies, risks and upsides to deliver results.     Our Senior Managers act as trusted partners to our clients, they are key to identifying where value lies, how to leverage that for clients and in turn identify future opportunities for BFY.    Often experts in their field, resilient change agents, leading large and complex projects, our Senior Managers play a crucial role in understanding client needs, designing tailored, exceptional solutions and ensuring successful implementation hands-on both in terms of client engagement, implementation and operating across the project lifecycle from presales & discovery through to development, test and training.     Senior Managers are also responsible for pitching for and scoping future work, as well as managing the revenue in projects.    Working closely with BFY Directors and senior client stakeholders they have end to end responsibility for their project and on a day-to-day basis, they will:     Oversee project timelines, deliverables, and resources to guarantee successful implementation.   Shape and structure in-depth analysis of business processes, systems, and user needs to identify potential solutions and areas for improvement  Where appropriate, ensure tech solutions are align with business processes and client requirements  Oversee training, factfinding or solutions sessions and produce outputs to shape and inform solutions   Produce story board comms / reporting suitable for C Suite decision making    The majority of a Senior Manager’s time is client facing. As part of our senior team, they also assist with future business generation opportunities for BFY as follows:    Develop Go-to-Market Strategies: Create propositions aligned with industry trends and client needs  Enhance Market Presence: Increase the visibility of our capabilities both within the firm and externally, proactively seeking opportunities for blogs / social media etc  Contribute to Thought Leadership: Develop innovative insights in energy transformation space  Create Business Development: Identify new opportunities, expand our network, and respond to proposals. Maintain client account plans and future strategies / opportunities    It goes without saying, our senior managers bring the best out of our people here at BFY, they are strong performance coaches, mentors and provide excellent development feedback and opportunities.    They will lead a service line or support a pillar, often based on their area of expert industry knowledge. They are also responsible for being on point for the day to day running of BFY in relation to that area of expertise or pillar.  Requirements We are looking for people with a mix of the following:  Experience in senior change leadership roles, preferably with retail energy / utilities experience (either extensive general experience or a deep expertise in a specialism or niche area)  You may have worked in consultancy or inhouse change / CI leadership roles  We’re less interested formal qualifications, but more interested in how you lead, motivate and inspire people, shape and deliver problem solving and large-scale transformation in energy retail  You will always have one eye on the wider market. Your natural curiosity and horizon scanning means you always know what is likely to become a future challenge or opportunity and how to leverage this for clients in finding, creating and presenting solutions.    Previous candidates have done well in this role with the following:    Experience of successfully fostering and strengthening trusted relationships with senior-level clients.  Effectively shaped, developed, mentored, and led collaborative teams of clients and consultants.  Managed and delivered complex client engagements with measurable results.  Demonstrated exceptional commercial acumen and driven business growth initiatives.  Simplified and clearly conveyed complex concepts to non-expert audiences.  Location: Hybrid,  travel will be required to client sites and Nottingham Head Office  Hours: Our results focus allows us to be really flexible on hours. We have successfully been able to accommodate part time, flexible working, compressed hours, variable hours etc. Who are BFY group?    BFY Group is one of the UK’s fastest-growing management consultancies, trusted by leading organisations in Energy, Utilities, and Private Equity. We build strong partnerships with our clients, working practically to tackle their toughest challenges, realise opportunities, and achieve lasting results.     Since our founding in 2004, we’ve been proud to remain an independent, privately owned firm based in Nottingham, working with clients throughout the UK.     We’re a high performing team that looks after each other, putting a huge amount of effort into creating an environment that offers meaningful work, the opportunity to develop and grow, and the ability to have fun whilst doing it. We specialise in Transformation, Strategy and Commercial Excellence, Operational Turnaround and Recovery, and ESG and Carbon Reduction.     We’re proud of the recognition we've received for our growth and impact. We’ve been named one of the UK’s Leading Management Consultants by the Financial Times, featured in The Sunday Times Hundred as one of the fastest-growing private companies, and earned multiple Best Workplaces awards. Ian Barker, our Managing Partner, also made The LDC Top 50 Most Ambitious Business Leaders list in 2024.     Our employee experience is rated 95% by Great Place To Work UK, beating typical companies by 40%, with 100% of our team agreeing that joining BFY is a welcoming experience, and that everyone is offered training or development to further themselves.  Benefits What’s on offer?  Competitive six figure package, in line with your capability and experience.   Biannual bonus scheme (in line with performance reviews)  33 days holidays (25 days plus 8 bank holidays) and a holiday purchase scheme  1 additional day of holiday per year after 2 years of service (up to 5 extra days)  Private medical insurance for you, your cohabiting partner and children under 18  Access to high-quality support through our wellbeing partners Plumm Health and Mintago  Option for additional pension salary sacrifice  EV salary sacrifice scheme    We embarked on a journey a few years ago to ensure we created a growing, sustainable consulting firm that would give people meaningful work, be a great environment for development, while preserving our culture of "we're a bit different".  We deliver exceptional work for clients, as part of a high performing team  Our results focus allows us to be really flexible on working location, and hours. We have successfully been able to accommodate fully remote working, flexible working, compressed hours, variable hours etc  You will be given huge amounts of trust, freedom, and support where you need it to deliver in your role  We have great fun. We do a company wide check in twice a week, a team quiz on a Friday, regular social events and we have an awesome selection of memes for all occasions.    What do our people say about working here?    “When you join a new company, it can be daunting, am I good enough? Will I be able to do it? Imposter syndrome can be a real worry, joining BFY is a genuinely awesome experience. Through the process you get to speak to everyone on the team and what is amazing is how open and readily available to help EVERYONE is! The culture here is fantastic and you get to make your own decisions within an incredibly supportive framework." – Kev Brown, Senior Manager, joined BFY September 2022    How To Apply – Important    If you feel like we’re a great fit based on what you’ve read, we’re looking forward to receiving your application. Please include your CV and a cover letter telling us more about you and why you think we’d work well together. We understand that everyone’s circumstances are different and are committed to supporting your work life balance. Please let us know if you have any flexible working requirements.  To get to know you a bit better and just a for a bit of fun, tell us what your favourite pizza topping is and why!  Please be aware that currently we can only progress applications from those who do not need Sponsorship or a Visa to work in the UK    Our interview Process  We take your next career move very seriously and want to fully understand your needs and expectations from a role at BFY. Our hiring process consists of 3 stages of interviews, where you will meet members of our team and have the opportunity to ask as many questions as you like and get a real understanding of BFY Group and how we work. We are asking you to commit to completing a few additional assessments as well as a short presentation. Communication is key during this time, so we promise to keep you updated and give you feedback as we go. 
Nottingham, UK
£100,000/year
Workable
Director of Capital Projects
The Ellison Institute of Technology (EIT) purpose is to have a global impact by fundamentally reimagining the way science and technology translate into end-to-end solutions and delivering these solutions in programmes and platforms that respond to humanity’s most challenging problems. EIT will ensure scientific discoveries and pioneering science are turned into products for the benefit of society that can have high-impact worldwide and, over time, be commercialised to ensure long-term sustainability. Led by a faculty of world experts, EIT seeks to solve the world’s most challenging problems across four high-risk, high-reward, high-impact humane endeavours: Health, Medical Science and Generative Biology; Food security and Sustainable agriculture; Clean Energy Generation and Storage; and Artificial Intelligence and Robotics. EIT is investing significant resources in a new world-class research and development facility in the Oxford Science Park. Set for completion in 2027, the state-of-the-art campus includes 300,000 sq ft of research laboratories, an oncology and preventative care clinic, and educational and meeting spaces. Together, they create the perfect environment for EIT experts to take ground-breaking ideas from research to broad implementation. The new facility will further EIT’s current partnership with the University of Oxford and become the new home for Ellison Scholars. EIT is committed to cultivating a community where excellence is achieved through collaboration, trust, innovation and tenacity. We foster an environment where everyone’s experience and expertise are valued. We are curious and resilient in our efforts to drive long-term, sustainable innovation to meet humanity’s most enduring challenges. EIT is seeking a Director of Capital Projects to lead the delivery of multiple high-impact capital construction and renovation projects from pre-concept through to completion. This role oversees the full project lifecycle, coordinating external partners, including architects, engineers, project managers, and contractors, while serving as the primary liaison for internal stakeholders. The Director establishes project management standards, governance frameworks, risk management tools, and reporting systems, directs and mentors internal project managers, ensures on-time, on-budget delivery, and coordinates with the Architecture team to maintain design standards. Additional responsibilities include overseeing commissioning, inspections, permits, project handover, and stewardship of capital budgets, forecasts, and funding strategies. This position requires exceptional leadership, strategic planning, and technical expertise to deliver transformative facilities that advance the organisation’s long-term vision. Key Responsibilities: Lead the full lifecycle (pre-concept through closeout) of all capital construction and renovation projects Lead external project teams, including architects, engineers, project managers, and contractors Serve as the primary contact for internal stakeholders throughout the project lifecycle Develop and manage project management standards, charters, documents, risk registers, and reporting systems Lead internal project managers to ensure effective delivery and stakeholder communication Coordinate with the Architecture team to maintain consistency with Institute look, feel, and goals Oversee project commissioning, punch lists, occupancy permitting, and turnover Manage capital project budgets, forecasts, and funding strategies Requirements Essential Skills, Qualifications & Experience: Proven track record in leading large-scale capital projects >£500M  from pre-concept through closeout, preferably within life sciences, healthcare, or research environments Strong expertise in construction project management methodologies, budgeting, forecasting, and funding strategies Demonstrated ability to manage and coordinate multi-disciplinary teams, including architects, engineers, contractors, and internal stakeholders Desirable Knowledge, Skills & Experience: Experience delivering complex, multi-phase projects exceeding 1,000,000 square feet Familiarity with institutional architecture standards, sustainable design, and LEED or equivalent certifications Knowledge of regulatory and permitting processes for specialised facilities (e.g., laboratories, GMP spaces, etc.) Benefits We offer the following salary and benefits: Salary: £130k - £150k per annum + travel allowance + bonus Enhanced holiday pay Pension Life Assurance Income Protection Private Medical Insurance Hospital Cash Plan Therapy Services Perk Box Electric Car Scheme     Why work for EIT: At the Ellison Institute, we believe a collaborative, inclusive team is key to our success. We are building a supportive environment where creative risks are encouraged, and everyone feels heard. Valuing emotional intelligence, empathy, respect, and resilience, we encourage people to be curious and to have a shared commitment to excellence. Join us and make an impact!   Terms of Appointment: You must have the right to work permanently in the UK with a willingness to travel as necessary. You will live in, or within easy commuting distance of, Oxford. During peak periods, some longer hours may be required and some working across multiple time zones due to the global nature of the programme.
Oxford, UK
£130,000/year
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