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IT Support Bar Lead

At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services. We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences. Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.com We are seeking a highly skilled and experienced Support Bar Lead to oversee employee support across our studios, globally. The successful candidate will be responsible for overseeing the delivery of IT support and service desk operations for our local office and ensuring our team is providing an efficient and effective service to our internal users. This is an excellent opportunity for an experienced Support Bar Lead with excellent communication and leadership skills, who is looking to make an impact within a fast-paced and dynamic environment. This role reports to the Head of Local Support and will involve working closely with colleagues in other offices to deliver a seamless service to our users. Wushu Studios - Based in Liverpool, England. Wushu Studios boasts over 160 talented developers providing the best in cross discipline AAA co-development expertise spanning a multitude of genres. Key clients include the likes of Sony, Larian and Xbox. A few notable titles Wushu has contributed to are Hell Divers 2, Indiana Jones and The Great Circle, Sniper Elite: Resistance, Forza Horizon 5, State of Decay 2/3, Fall Guys and many more. We excel in co-development, contributing to projects of various scales – from enhancing existing games to developing brand new IP. Whether it’s creating and steering features alongside our partners, elevating live games, or developing original IP from the ground up, our ability to adapt and thrive in this dynamic industry stems from our dedication to learning and growing with each project. Key Responsibilities: Lead the local IT support function, ensuring reliable, timely, and high-quality support for all employees within the studio environment. Work closely with global IT teams and departments to align local support processes with company-wide standards and best practices. Coordinate and deliver onboarding for new employees, ensuring their equipment, accounts, and systems are set up correctly and on time. Provide technical support for meeting room setups, including AV systems, conferencing tools, and hybrid work collaboration technologies. Troubleshoot and resolve hardware and software issues, escalating complex or systemic problems to global support or infrastructure teams as appropriate. Manage and maintain the local Asset Management and Stock Management Systems, ensuring accurate tracking and efficient equipment lifecycle management. Create, update, and maintain clear documentation for local systems, support procedures, and user guides, in coordination with global standards. Own and monitor local support channels (e.g., ticketing system, email, in-person, chat), ensuring timely and professional resolution of requests. Collaborate with global teams to escalate and resolve high-impact or cross-regional issues, ensuring alignment with broader IT strategy and infrastructure. Use support data and trends to identify and implement proactive improvements to local IT processes and user experience. Foster a positive, collaborative team culture, leading by example with a proactive, solution-oriented mindset. Take ownership of local IT projects and initiatives, as well as ad hoc tasks assigned by regional or global leadership. Requirements Essential: Proven leadership experience in IT Systems - in a supervisory or lead capacity. Strong technical background in Microsoft Desktop and Server products, with a hands-on approach when needed. Demonstrated strategic thinking and ability to align technology solutions with business objectives. Exceptional communication skills, able to clearly convey complex information to both technical and non-technical audiences. Skilled in team leadership and mentoring, with a track record of developing high-performing support teams. Strong analytical and troubleshooting skills, with the ability to guide others through structured problem-solving processes. Demonstrated ability to prioritise and delegate effectively, managing multiple projects and competing demands. High level of integrity; capable of handling sensitive and confidential information with discretion. Collaborative and approachable, fostering a positive and solution-focused team culture. Desirable: Technical knowledge of the Microsoft Stack, Windows Server, Windows Networking, Active Directory. Understanding of Firewalls and Gateways (Palo Alto preferred). Understanding of VPN tunnelling, IPSEC (site-to-site, point-to-site) Experience in the video games industry. Project management experience or certification (e.g., PRINCE2, Agile) would be an advantage. Experience with support of Engineering software (VisualStudio etc) and Art software (Autodesk, Adobe products and similar). Full UK Driving License. Role Information: EN Studio: Wushu Location: Europe, United Kingdom, Liverpool Area of Work: Game Development Service: Create Employment Type: Full Time, Permanent Working Pattern: In-Office Benefits Group Income Protection Group Life Assurance Private Medical Insurance Bonus 25 days Holiday (plus 8 bank holidays) Employee Assistance Program (EAP) Enhanced Employer Pension Contributions Cyclescheme Tech Scheme

Liverpool, UK

Negotiable Salary

Kurdish (Sorani) Interpreters Urgently Required In LIVERPOOL63393288817155121

Workable

Kurdish (Sorani) Interpreters Urgently Required In LIVERPOOL

Are you looking for a Kurdish (Sorani) interpreter job in LIVERPOOL? Do you want flexible hours with competitive rates? We are urgently recruiting for freelance Kurdish (Sorani) interpreters based in LIVERPOOL to work within various settings such as the NHS, Local Authorities, Police, Probation and other public and private organisations. Established in 2001, Language Empire provides professional interpreting and translation services to the public and private sectors across the UK. We have been offering our services in the UK for over 20 years, covering hundreds of basic languages and dialects across the UK. If you can speak one or more foreign languages and would like a crucial role involving politics, business, health care and public service, this could be the role for you! We are currently recruiting for: Face-to-Face Interpreters Telephone Interpreters Video Interpreters Translators Please note this is a self-employed position The Job Interpreting involves listening to, understanding and memorizing content in the original ‘source’ language, then reproducing the speech into the ‘target’ language with 100% accuracy. You will: Interpret for people using legal, health and local government services Check the non-English speakers understanding after each sentence Conference, consecutive and public service interpreting Dealing with highly confidential information Liaise between the service user and service provider Requirements Fluent in English and another language All applicants must have the right to work in the UK You must be aged 21 or over Formal qualifications such as: Diploma in Public Service Interpreting (DPSI) Community Interpreting NRPSI, CIOL, ITI registered is advantageous Degree in Translation/Interpreting/Languages Any other interpreting related qualification Benefits Flexible working to fit around your schedule Work from the comfort of your own home Be your own boss Ongoing help and support from our dedicated in-house team Continuous professional development and support Once your registration has been approved, you will be contacted for any job opportunities in and around your locality.

Liverpool, UK

Negotiable Salary

Cloud Computing Engineer - Trainee63393277515393122

Workable

Cloud Computing Engineer - Trainee

NO EXPERIENCE REQUIRED, WE WILL PROVIDE FULL TRAINING Take the first steps towards a new and exciting career in Cloud Computing. Due to a severe skills shortage in the marketplace AWS Cloud Computer Engineers are in high demand. We have a pool of employers who are seeking to employ newly trained individuals who are motivated to pursue a career in Cloud Computing. Our programmes will provide you the knowledge, skills and certifications required to succeed. Upon completion we will match you with our pool of employers, to help fill essential roles within this sector. Join us on our free AWS Career Webinar, by clicking 'Apply for this job', and we will send you the joining link. Once you have attended this free online event, you can decide if this is something that you would like to pursue. Requirements NO EXPERIENCE REQUIRED You should: Have a moderate understanding of the basics of IT. Be committed to pursuing a career in Cloud Computing. Be a quick learner. Be able to think in a structured manner. Benefits Quickest way to enter a lucrative career within Cloud Computing. Gain the skills, knowledge and certificates required for a career in Cloud Computing. Increased earning potential and job security. Flexible working opportunities within the industry. Platform to enter other career paths including Cyber Security, Artificial Intelligence, Big Data, Machine Learning, Cloud Security, Data Analytics, Networking and DevOps.

Birkenhead, UK

Negotiable Salary