113 Other in England lowest at $12.6+

Indeed

Incident Manager

Founded in Nottingham in 2001, our journey began with a clear goal: to establish a best in class communications service for businesses. With over 20 years of achievements in the communications industry, we have flourished and evolved under the guidance of Private Equity ownership. Today, we proudly operate in 9 countries, including the UK, France, Spain, Italy, Romania, Germany, the Netherlands, Australia, and the USA, supported by a dedicated team of over 350 passionate innovators. Our objective remains unwavering: to elevate business communication to new heights. With ambitious growth plans, we aim to expand our already impressive range of products. The Incident Manager plays a pivotal role in developing and maintaining robust incident management processes throughout our organisation. This position goes beyond merely implementing best practices; it encompasses taking the helm during significant incidents across various platforms and regions, championing continuous improvement through in-depth Root Cause Analysis (RCA) and swift resolution of actions. **The Role:** Drawing on your previous experience in implementing incident management processes, you'll be responsible for shaping and enhancing our current framework, collaborating with stakeholders across the organisation to optimise our approach to live incident management. You will engage at multiple levels, from orchestrating the resolution of major incidents to influencing the prioritisation of tasks in Engineering and TechOps teams aimed at resolving root cause issues and enhancing service delivery. Your mission is to empower the business to elevate its response, reaction, and resolution strategies for major incidents, leading to improvements in our software, customer experience, and communication. * Incident Management Process Implementation: Create and implement a resilient incident management process to effectively tackle incidents across our various platforms. * Incident Response, Resolution and Communication: Take the helm in leading and coordinating responses to major incidents, ensuring swift resolutions and minimal operational downtime, combined with clear communication to stakeholders ranging from executives and senior managers to customers regarding progress, severity, and impact. * Root Cause Analysis (RCA): Conduct extensive RCAs for incidents to uncover underlying challenges, clearly communicate findings to relevant stakeholders, and ensure that all actions arising from RCAs are tracked and addressed promptly, preventing recurrence and enhancing systems. * Continuous Improvement: Regularly evaluate and refine the incident management process, integrating best practices and lessons learned from past incidents. Additionally, implement improved processes for newly acquired businesses and platforms to elevate the maturity of incident and change management. * Team Collaboration: Work closely with Technology, Sales, Customer Success, and Compliance teams to ensure a unified approach to managing incidents. * Reporting: Generate regular reports on incident and change management trends, outcomes of RCAs, and action statuses. * Compliance: Ensure compliance with regulatory requirements and policies across all Service Management processes. * On-Call Escalation Management: Engage in the out-of-hours Escalation Manager rota, providing leadership and decisive decision-making support in critical scenarios alongside other managers. **The Person:** * Extensive experience in leading incident management for critical issues in a 24x7 software service environment, showcasing a proven track record of effectively steering issues to resolutions. * Proven expertise in developing and implementing incident management processes. * Supervise the completion of the post-mortem (RCA) statements for all high-severity, critically impactful incidents and challenges. * Strong leadership and communication abilities, capable of managing cross-functional virtual teams. * Demonstrated resilience under pressure and decisiveness in complex scenarios. * Skilled in prioritising multiple high-priority issues simultaneously without compromising SLA commitments. * Ability to balance the demand for high availability and performance against the need for rapid delivery of technology changes and improvements. **Benefits** * Attractive salary ranging from £65,000 to £75,000 * Bonus scheme to reward your contributions * Comprehensive healthcare cash plan for your peace of mind * A generous annual leave of 27 days on top of Bank Holidays * Enjoy 2 Wellbeing days and 2 days dedicated to community service * Take the day off to celebrate your birthday! * Employer pension contribution set at 5% * Death in service benefit providing 4 times your salary * Annual awards to recognize outstanding achievements * Exciting monthly and quarterly social events * Opportunities for training and career development * Flexible hybrid working arrangements to suit your lifestyle

Nottingham, UK

Negotiable Salary

Senior Mental Health Nurse63093600636035121

Indeed

Senior Mental Health Nurse

### **About The Role** **UNLOCK YOUR BEST WORK LIFE** **+ MAKE A DIFFERENCE TO EVERY LIFE** We have an exciting opportunity for a Senior Mental Health Nurse to join our Mental Health Team at HMP Fosse Way, a Category C resettlement prison in Leicester. HMP Fosse Way opened in May 2023. Its state of the art design and facilities offer a secure environment to provide skills and qualifications to the men, enabling them to secure meaningful employment on release with the aim of reducing reoffending rates. **Salary** This position is full time, you'll receive an annual salary up to £47,466 per annum - depending on experience. **Hours** This role is on a rolling rota between 7am and 6pm, 7 days a week. 37.5 hours per week. **How will we support you?** * Bespoke induction, including our Introducing Health in Justice training course * Competency framework * Regional and national career development opportunities * Our bespoke Learning Management System to address your learning needs * Support from the wider team **Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.** ### **What you'll be doing** As a Senior Mental Health Nurse, your responsibilities will vary. You will * Undertake the assessment and ongoing management of our patients' mental health needs. * Work collaboratively with the multi-disciplinary team as an autonomous practitioner managing a caseload of patients, assessing their physical, social and psychological needs to develop a holistic health care plan. * Contribute to our nursing strategy and vision to; Provide outstanding evidence based care to our patients, seeking out, listening to and acting on their feedback, so that care is personalised and informed by what matters to them. * Deliver non-judgemental care, building therapeutic relationships and promoting professional boundaries. Play an active part in the assessment, planning, implementation and evaluation of the patient's care following our policies and procedures and always considering safeguarding. * If you are interested in **career development,** we have a wide range of opportunities for you to develop your skills and experience, which include both **internal and external options** for development and learning. **It doesn't stop there**... we also offer: * Discounts on shopping and leisure activities * Support to grow in your role and continue your professional development * 24/7 employee assistance helpline and financial assistance when you need it ### **What we'll look for in you** The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We're the UK's leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background. Practice Plus Group's purpose is to Unlock your best work life and we stand by our core values: * we treat patients and each other as we would like to be treated * we act with integrity * we embrace diversity * we strive to do things better together We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all. **Requirements** * NMC Registered Nurse - Mental Health * Experience of working within mental health settings, developing knowledge and understanding of this patient group * Evidence of Continued Professional Development Experience of working collaboratively with other agencies and stakeholders in a multi-disciplinary environment * Although not essential ideal applicants would have experience in a hospital, community or prison environment. Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you're looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.

Glen Parva, UK

Negotiable Salary

Indeed

Project Director

### **General information** **City/town:** Sutton in Ashfield **Job field:** Management **External closing date:** Friday, July 18, 2025 **Type of contract:** Permanent **ID:** 5276 ### **Description and requirements** Skanska, one of the world's leading project development and construction groups, is an inclusive and responsible business that is helping to build a better society. Our Building Services Team is looking for a Project Director you will strategically manage and deliver the project and programme within budget, ensuring the achievement of contractual requirements. Building the satisfaction of internal and external customers, as well as managing complex client and customer stakeholders, as well as driving continuous improvement in the asset management and service delivery. To work in collaboration with the wider Skanska Healthcare portfolio to drive continuity, share best practice and add value to the client and customers. **What you'll do:** * Full profit and accountability for the project. Responsible for the delivery of Hard Services at the site, including Projects and lifecycle. * Lead and develop a team, including the leads for Operations, Performance and Compliance, Technical Services and Capital Works. Take responsibility for all Health \& Safety, Quality and Environmental management. Participate in developing, maintaining, and executing a Health, Safety, Environment and sustainability project action plan. * Fully understand the contract operationally and commercially and set commensurate targets. Accurately report progress each month , including key activities linked to compliance and H\&S. To take a proactive approach to prevent losses and maximise profitability. * Take a positive and highly visible lead in developing relationships with the Client and to lead on collaboration with the team and with the Project Co team. * Lead and inspire the project team ensuring all employees have a current review and learning plan, that succession plans are in place, and that the team is positively engaged. * Ensure that management by information is practised, that effective performance review structures are in place and that measurement and review drives continuous improvement in maintenance performance. * Be a key contact and to build and maintain an effective and supportive working relationship with members of the Skanska Building Services team and colleagues both within the Healthcare and Project Co team. **What you'll bring to the role:** * Track record of success in delivering complex major projects, and long-term service delivery * A strong leader, operationally, commercially and financially astute, with the ability to provide positive leadership and clear direction to a wide-ranging team. * Knowledge and experience of the commercial and legal structure and ideally PFI / PPP Framework. * Experience of successful working in or with the public sector. * Educated to Degree level (or equivalent) * Likely to have experience of the Healthcare sector **Equal opportunities** We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic -- we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska. **Flexible working** We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role. **Reasonable adjustments** We would like you to perform at your best at every stage of our recruitment process. Please contact us using **recruitment@skanska.co.uk** if you require any adjustments that would support you throughout your application. **More information about the role** Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: **recruitment@skanska.co.uk** **Closing date** The closing date for this vacancy may be subject to change any time at the sole discretion of the business. **We are a 2024 Circle Back Initiative Employer -- we commit to respond to every applicant.**

Sutton-in-Ashfield NG17, UK

Negotiable Salary

RI / Operations Manager63093596373633123

Indeed

RI / Operations Manager

**Bayleaf Care**: Amazing Things are Happening Here! **Operations Manager** We currently have an established and experienced senior leadership team and Responsible Individual, however with new homes opening this year and further plans for 2026, there is an exciting opportunity for an additional operations manager to join our team with the intention that this will lead to them being the second Responsible Individual upon the opening of the new homes. **About Bayleaf Care** Bayleaf Care provides exceptional care for children and young people across the UK, especially those who have faced trauma. We use the PACE model, which creates a safe, caring environment to help children feel secure and build positive relationships. We have homes that look after young people with emotional and behavioural difficulties and children's home that specifically care for young people with learning disabilities and physical disabilities. Our approach starts with the key worker, who forms a strong, trusting bond with the child. This relationship is essential for the child's development and continues throughout their care. We offer personalized care, education, and treatment led by a team of trained professionals, helping children manage their emotions and behaviours in a safe, supportive environment. There are currently 3 children's homes open, with another home due to open by late spring and a further 2 homes opening by Autumn. Each children's home has their own permanent on-site therapist and a pool car. **Key Responsibilities:** * Provide strategic and operational leadership across all residential homes within the region. * Ensure each home is fully compliant with Ofsted regulations, safeguarding standards, and Bayleaf Care's policies. * Support Registered Managers and their teams in delivering high-quality, child-centred care and positive outcomes for young people. * Monitor performance and quality assurance processes, identifying areas for improvement and implementing effective solutions. * Work closely with the senior leadership team on service development, staff training, and capacity building. * Manage budgets, staffing structures, and resource allocation to maintain efficient and effective operations. * Lead by example to embed a culture of excellence, empathy, and resilience across all services. **Essential Requirements:** * Proven experience in a senior management role within children's residential care. * Strong working knowledge of relevant legislation, including The Children's Homes Regulations and Quality Standards (2015). * Excellent leadership, communication, and people management skills. * Ability to build strong, supportive teams and lead in high-pressure environments. * NVQ Level 5 in Leadership and Management in Residential Childcare (or equivalent). * Enhanced DBS check and a full driving licence. There is an additional bonus scheme and further additional benefits available upon becoming Responsible Individual Please submit a CV or if you would like to find out more about Bayleaf Care and the role, please call Greg on 07775654492 or 03330 387550 to arrange an informal chat with our current operational team. For more information about Bayleaf Care and to look at a couple of our homes, please visit us at https://bayleafcare.co.uk/ Job Types: Full-time, Permanent Pay: £60,000.00-£65,000.00 per year Additional pay: * Bonus scheme Benefits: * Additional leave * Casual dress * Company events * Company pension * Discounted or free food * Employee discount * Free parking * Gym membership * Health \& wellbeing programme * On-site parking * Sick pay Schedule: * Monday to Friday Experience: * senior children's home management : 1 year (required) Work Location: In person Reference ID: ho

Burton upon Trent, Burton-on-Trent, UK

£60,000-65,000/year