At Sport Aberdeen, we are dedicated to providing outstanding services and ensuring our customers have the best possible experiences. We pride ourselves on our commitment to inclusion, excellence and customer focus. We are excited to be bringing together a new customer experience hub based at our We are currently seeking proactive and solutions-focused individuals who are passionate about providing exceptional customer support to join us. Our customer experience administrators will be the first point of contact for our customers across a range of channels and services. You will be confident and adaptable to our different customer groups and able to recognise and deal sensitively with any customer inclusion needs. You will be friendly, proactive, have great communication skills and enjoy working as part of a team. Above all, you will be committed to maintaining high customer service standards and ensuring customers receive enjoyable and effortless service in response to their enquiries. You will have some background working in a customer service setting and using different software packages. Previous experience working in an office environment as well as an understanding of customer service standards are desirable but not essential. If you believe that you have the skills and personal attributes for these positions, then we want to hear from you! **Job Code:** SA659 **Post:** Customer Experience Administrator **Location:** Sport Aberdeen HQ **Position available:** Full time 37 hours per week: Various shifts between 8am-8pm Mon-Fri and 9am-5pm Sat/Sun **Duration:** Permanent **Salary:** £12.73 per hour If you have any specific questions about the role, please contact Therese Murphy. **Closing date for Applications:** The closing date for applications is Wednesday 30th July 2025 at 12pm noon Please see Sport Aberdeen website for more information. Job Types: Full-time, Permanent Pay: £12.73 per hour Benefits: * Gym membership * On-site parking Work Location: In person Reference ID: SA659