In order to develop and expand the capabilities of SAFRAN Engineering Services in the UK, we are looking to recruit an Industrial / Manufacturing Engineer to work on new development, modifications, and research and technology for electrical motors. This position will be based in Pitstone. The Industrial / Manufacturing Engineer will play a crucial role in the development and improvement of manufacturing processes. This position focuses on driving efficiency, enhancing quality, and reducing costs in manufacturing operations across various projects. The role involves collaborating with cross-functional teams to develop / implement innovative manufacturing solutions that align with Safran's operational goals and to facilitate the implementation of APQP processes. Your responsibilities will include conducting assessments, using problem solving methodology, participating in process design, and ensuring compliance with industry standards and safety regulations. The individual will work closely with engineering, manufacturing, and quality assurance teams to develop and maintain effective processes that enhance product reliability and customer satisfaction. In this role, you will facilitate continuous improvement initiatives, evaluate manufacturing processes and workflows, provide technical support to production teams, and manage tooling and equipment requirements for optimal production capabilities. Key Responsibilities: Analyze existing manufacturing processes to identify areas for improvement and implement changes Design, evaluate, and optimize manufacturing workflows and layouts Collaborate with engineering and production teams to develop process documentation and standards Ensure compliance with safety, quality, and environmental standards Support the implementation of new technologies and methodologies in manufacturing Act as a technical resource for troubleshooting manufacturing issues Contribute to the development and monitoring of key performance indicators (KPIs) to track performance and improvement Participate in cross-functional project teams to drive continuous improvement activities Lead APQP activities and ensure compliance with industry standards and customer requirements Coordinate the APQP process from product design through to production and delivery Provide training and guidance to team members regarding APQP methodologies Drive continuous improvement initiatives to enhance product quality and manufacturing efficiency Requirements Proven experience in a quality engineering or industrial engineering role, particularly in aerospace or a related field Strong understanding of APQP processes and methodologies Strong industrial background Excellent communication and leadership skills, with the ability to collaborate effectively with cross-functional teams Familiarity with industry standards and quality tools (FMEA, 8D, SPC, etc.) Ability to analyze data and metrics to drive decision-making Ability to train the trainees Experience managing projects and meeting deadlines in a dynamic environment Motivated and excellent team player Strong problem-solving skills and a commitment to quality improvement Be located in the UK and can provide evidence of the right to work in the UK Benefits IF THE EMPLOYED ROUTE IS CHOSEN: Early finish on a Friday (midday) 5 weeks holiday per year plus statutory bank holidays Personal pension scheme whereby 5% contribution from employee and 8% from employer plus salary sacrifice Death in service life insurance – covering up to 4x annual basic salary in the event of death in service PEGI Share Scheme Career development within Safran Group Training & development are a focus Onsite canteen   IF THE CONTRACTOR ROUTE IS CHOSEN: Early finish on a Friday (midday) Onsite canteen

If you’re confident, optimistic, resilient, and thrive on talking to people this could be the role for you! Make a difference every day. Join Charity Link and help support life-changing causes like Blue Cross, a trusted UK charity that’s been transforming the lives of sick, injured, and homeless pets and supporting the people who care for them since 1897. From veterinary services to pet rehoming and bereavement support, Blue Cross delivers vital services across the country. Your mission? Inspire members of the public to support charities like this through regular giving. The Role Working at pre-booked venues (e.g., supermarkets, shopping centres, events ) , you’ll engage with the public, sparking meaningful conversations and signing people up for monthly donations. The role of a fundraiser is about genuine, face-to-face engagement with purpose. Join us to work full time or part time. What We’re Looking For: • A positive attitude and excellent communication skills • Confidence to speak to members of the public and build quick rapport • Passion for animal welfare • Reliable, resilient, and target-driven individuals • Previous fundraising or sales experience is a bonus – but not essential as full training will be provided. What You’ll Get • £25,396 guaranteed basic salary • OTE £47,000+ with regular incentives and bonuses • Healthcare plan (worth up to £900/year) • 28 days holiday + flexible holiday scheme • Discounts at over 30,000 retailers • Award-winning training & career development path • Long service rewards & generous referral bonuses • Opportunities to work on other incredible campaigns Why Join Charity Link? With over 30 years of experience in face-to-face fundraising, Charity Link is proud to represent some of the UK’s most respected charities. Our nationwide teams are supported, motivated, and passionate about the work they do. We believe in rewarding dedication not just financially, but through career growth, ongoing support, and a positive team culture. Every day is different in this role. You’ll face challenges, but the personal and professional rewards are even greater. You’ll meet amazing people and help create real impact. Apply now and take the next step in your career as a Charity Fundraiser. At Charity Link, we believe that diverse teams drive stronger results, foster innovation, and create a more inclusive world. We are committed to building a workforce that reflects the communities we serve and ensuring that everyone regardless of background, identity, or lived experience feels valued, respected, and empowered to thrive. Equity and fairness are at the heart of our recruitment process. We actively seek to remove barriers, challenge bias, and provide equal opportunities for all candidates. Whether you’re new to the sector or bringing years of experience, we welcome passionate individuals who share our commitment to making a difference

Team: **E -- Commerce** Ref.: **VN998** Type: **Permanent** Location: **Hatfield** **Content Experience Manager** **Contract type:**Permanent **Location:**Hatfield (Hybrid working -- 3 days in the office) **Level:** Manager **About us** Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value. We're **Ocado Retail** , a market-leading, joint venture between Ocado Group and M\&S and the world's largest dedicated online supermarket **ocado.com** . Not only is Ocado.com the only place to shop a full range of M\&S food online, it's also the home to the widest online supermarket range in the UK and champion of small, independent brands. We're also the brains behind **Zoom by Ocado**, our same-day grocery delivery service. **About the team and the role** We want to make the shopping experience for our customers as simple, smart and inspiring as possible, whilst hitting commercial goals. As a Content Experience Manager, you will be responsible for the management, coordination and implementation of the defined onsite content strategy, delivering the content plan for each part of the site, ensuring enhancements to the customer journey to drive brand enhancements and deliver commercial results. This role ensures we are utilising content to inspire customers and allow them to shop smarter, whilst keeping shopping simple and protecting our retail media revenue. **What you'll do** * Commercially leverage content to drive sales, utilising new features delivered through OSP and identifying areas of the site to prioritise for content creation * Own the delivery of content for Ocado.com across multiple teams, ensuring a seamless journey for customers across product categories and across campaigns to optimise sales and customer experience. * Drive innovation and provide inspiration for our customers through continually thinking through new ways to shop that drive conversion and sales, looking for new ways to inspire customers through content. * Building strong relationships with internal teams as well as key suppliers, including M\&S, to utilise supplier knowledge and help to identify upcoming category and mission trends to generate content. * Evaluate and react to competitors' content initiatives. * Drive forward with insight into the metrics of success and tracking of impact of content, including clear input into CRO testing plan to continually test and learn. * Build and drive forward continuous improvement in overall content strategy, including processes to source, manage and effectively maintain content on site. * While this role does not have a direct team, the role would be required to matrix manage cross functionally across Creative, Commercial and Ecommerce to optimise both the customer experience and media opportunities. **Who you are** * You will be an experienced leader, with experience in an online or e-commerce role, within a retail business. * You will have a deep understanding and experience of optimising customer journeys. * Customer focused, with a great commercial acumen and understanding. * Strong analytical and data skills. * Highly organised with a collaborative working style, able to influence at a senior leadership level. * Excellent communication skills and a good decision maker. * Strong market awareness of technologies and tools within the customer experience and content space. At Ocado Retail we're passionate about building careers and skills by giving people access to new and diverse opportunities. If you don't tick all the boxes above but have a curious mindset, a passion for learning and adaptable skills to bring to the role, we still want to hear from you! **What's in it for you** By joining Ocado Retail you'll have the chance to experience life at the world's largest online retailer, work with an amazing bunch of people who challenge what's possible each day, and grow your skills and career in online retail. If that's not enough to tempt you, you'll also get access to loads of great benefits to sweeten the deal. Here's a taste of what we offer: ***Health \& Wellbeing:*** Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. ***Spend \& Save:*** Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M\&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office. ***Never miss the moments that matter:***Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. **Our Hiring Process** Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you'll follow our standard hiring process -- one of our Talent Partners will talk you through this in an initial call. **Everyone's welcome** We're an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

Are you looking for a Spanish interpreter job in Oldham? Do you want flexible hours with competitive rates? We are urgently recruiting for freelance Spanish interpreters based in Oldham to work within various settings such as the NHS, Local Authorities, Police, Probation and other public and private organisations. Established in 2001, Language Empire provides professional interpreting and translation services to the public and private sectors across the UK. We have been offering our services in the UK for over 20 years, covering hundreds of basic languages and dialects across the UK. If you can speak one or more foreign languages and would like a crucial role involving politics, business, health care and public service, this could be the role for you! We are currently recruiting for: Face-to-Face Interpreters Telephone Interpreters Video Interpreters Translators Please note this is a self-employed position The Job Interpreting involves listening to, understanding and memorizing content in the original ‘source’ language, then reproducing the speech into the ‘target’ language with 100% accuracy. You will: Interpret for people using legal, health and local government services Check the non-English speakers understanding after each sentence Conference, consecutive and public service interpreting Dealing with highly confidential information Liaise between the service user and service provider Requirements Fluent in English and another language All applicants must have the right to work in the UK You must be aged 21 or over Formal qualifications such as: Diploma in Public Service Interpreting (DPSI) Community Interpreting NRPSI, CIOL, ITI registered is advantageous Degree in Translation/Interpreting/Languages Any other interpreting related qualification Benefits Flexible working to fit around your schedule Work from the comfort of your own home Be your own boss Ongoing help and support from our dedicated in-house team Continuous professional development and support Once your registration has been approved, you will be contacted for any job opportunities in and around your locality.

About Zego At Zego, we know that traditional motor insurance holds good drivers back. It’s too complicated, too expensive, and it doesn't take into account how well you actually drive.  That’s why, since 2016, we’ve been on a mission to change all of that. Our mission at Zego is to offer the lowest priced insurance for good drivers. From van drivers and gig workers to everyday car drivers, our customers are our driving force — they’re at the heart of everything we do. We’ve sold tens of millions of policies so far, and raised over $200 million in funding. And we’re only just getting started. About the role We’re seeking a talented and ambitious Autonomous Vehicles Underwriter to shape, develop and grow our underwriting capabilities in the UK. If you’re hands on, hungry to disrupt the traditional insurance market to make real change, this is the role for you! Autonomous Vehicles represent Zego’s most significant strategic growth area, attracting the highest level of cross-functional investment across product, data science, engineering, and commercial teams. As our first dedicated AV underwriter, your work will be pivotal to Zego’s future success Purpose of the role Reporting to the Head of Underwriting, in this newly-created role you will be making a real contribution to the development and growth of our AV portfolio in the UK, focusing on top line growth whilst maintaining adequate loss ratios. You will work with an elite group of team mates, including pricing, commercial, claims and product, and you’ll be the go-to person for motor insurance knowledge, ensuring that our products meet the current and future needs of our customers. What you will be doing Pioneer AV Insurance: develop creative, future-facing underwriting strategies for autonomous fleets, human-supervised systems, and AV-enabled platforms. Innovate beyond traditional risk frameworks to accommodate new driving behaviors, ownership models, and liability paradigms Shape AV Portfolio Growth: own and grow Zego’s AV book in the UK, balancing ambitious top-line GWP growth targets with disciplined portfolio profitability and loss ratio management Develop Broker & Commercial Partnerships: Support sales and commercial teams in structuring AV insurance solutions for our broker network and direct clients. Be the underwriting lead on new business opportunities and renewals. Build Process & Infrastructure: Define and streamline underwriting workflows, data capture, and decision logic for scalable AV insurance operations. Bring clarity to an evolving regulatory and technical landscape. Own the Knowledge Stack: Act as Zego’s internal expert on AV-related insurance, from UK motor regulations to AV-specific liability trends and actuarial assumptions. Represent Zego in conversations with reinsurers, MGAs, OEM partners, and the wider AV ecosystem. What you will need to be successful Underwriting Experience: 3+ years of UK motor fleet underwriting experience, ideally with exposure to AVs, connected vehicles, or other next-gen mobility risks AV Domain Curiosity: Demonstrated interest or involvement in autonomous vehicle technologies, whether through prior underwriting, academic work, regulatory study, or commercial partnerships Startup Mentality: You are self-starting, proactive and creative. Willing to work fast and make commercial considerations that come with working at a VC-backed start-up, with a strong desire to build something new that will scale at an exponential rate for years to come Deep Insurance Knowledge: in-depth knowledge of the insurance market, policy wordings and guidelines Creative Commercial Thinking: you have an eye for detail and can see trade-offs between profitability and growth in your underwriting decisions everyday; with a strong drive to produce creative solutions to resolve these trade-offs and disrupt the insurance industry for good Cross-disciplinary expertise: you are a great communicator and have demonstrable experience working with technical and non-technical colleagues including: pricing, sales / broking, product management and operations teams. You are comfortable acting as an insurance domain expert internally, and confident in articulating your underwriting ideas and decisions with external (re)insurers Passionate to make real changes for customers!  What’s it like to work at Zego? Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things.  We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day. Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want. You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter.  How we work We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid. We ask you to spend at least one day a week in our central London office. We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life. Our approach to AI We believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we’ll provide you with the tools, support, and freedom to do it well. Benefits We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. We also offer an annual flexible hybrid working contribution, which you can use to support with your travel to the office or towards your own personal development. And that’s just for starters!  There’s more to Zego than just a job - Check out our blog for insights, stories, and more. We’re an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

Join our journey to create a new experience for the National Lottery and help us to power change for the greater good. ABOUT US: We are Allwyn UK, part of the Allwyn Entertainment Group -- a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024. We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK's most inclusive organisations --where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in- a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes. ROLE PURPOSE: * To deliver exceptional customer service to all Allwyn customer and retailers, through effective performance management, coaching and development of a contact centre team ROLE RESPONSIBILITIES: * Ensure all agreed departmental KPIs and GAMCOM requirements are achieved, resulting in an optimum level of service being delivered at all times. * Ensure all people related tasks are completed as documented in company procedures e.g. PDP Reviews, administration of the absence process, health and safety requirements. * Monitor the team's real time adherence to predefined work schedules, investigating and resolving variance as necessary, including attendance, shrinkage, and productivity (where dedicated real time management is not available). * Undertake performance management for each member of the team, develop Personal Development Plans (PDPs), jointly identify and secure appropriate learning, coaching and training opportunities aligned to the individual's preferred learning style and provide performance feedback in line with defined standards. Consistently manage all performance shortfalls. * Manage and improve the performance of operational processes and working practices. KEY MEASURES OF SUCCESS: * Manages/supervises the daily management \& acts as an expert in a customer contact related discipline. * Has strong knowledge of TNL products with a view of being a subject matter expert to agents \& colleagues. * Solves complex problems when they arise whilst being innovative in their approach. * Understands customers needs \& is able to manage/diffuse tense or difficult customer situations. * The ability to make decisions guided by functional support. * To demonstrate success in managing \& improving absence within a contact centre * Review \& improve AHT (Average Handling Time) within your team. * Shows accountability in managing \& closing complaints within Internal timeframes. KEY SKILLS AND EXPERIENCE: * Proven People Management experience * Experience of leading a team within a customer service environment * Ability to use Microsoft Office Applications · Knowledge of CRM solutions e.g. SAP/Gem Suite * Experience in analysing \& using data to support development \& performance of Contact Centre Agents. OUR GOAL IS TO CREATE ONE OF THE UK'S MOST INCLUSIVE ORGANISATIONS -- WHERE PEOPLE CAN BRING THE BEST OF THEMSELVES, TO DO THEIR BEST WORK, EVERY DAY, FOR THE BENEFIT OF GOOD CAUSES. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. **Benefits** * 26 days paid leave (plus bank holidays) * Annual bonus scheme * 2 x Life Days * 4 x Salary of Life Insurance * Pension: we'll match your contribution up to 8.5% * Single Private Health Cover * £500 Wellness Allowance * Income Protection * Enhanced parental leave (maternity and paternity) * Eye Care, Dental and Cycle To Work schemes

* **11.30am -- 1.30pm** * **Monday to Friday** * **Barnet** * **ASAP Start** * **Ongoing** A 3-form-entry primary school in Barnet is looking for a midday meal supervisor to join their school on an ongoing contract basis to start immediately **The Role:** In this role you will be working as part of the midday meal staff to supervisor pupils over the school lunchtime period. You will be required to work an extended lunchtime from 11.30am -- 1.30pm Monday -- Friday. The role will involve work both inside the lunch hall and outside on the playground as required. You will need to have a calm, and authoritative approach to manage pupils during their free time. A good knowledge of health and safety in the school environment would also be beneficial. This role is offered on an ongoing contract basis. **The school** The school is a popular primary school based in Barnet. They have a large, friendly staff team, led by an established management team. If you have previous experience working in a primary school and are looking for a part-time position, this is an ideal role to apply for. You will need to have an Enhanced DBS on the update service or be prepared to get one in order to take on this role. Please apply with an up to date CV outlining your experience working with children. We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients.

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.   We Are One: For Love | For Diversity | For Change | For Equality | For Kindness  | For Freedom | For Unity Against Racism Responsibilities Ensure customer service is of the highest standards at all times To support management in achieving all store and company sales targets, operations goals, policies and procedures Protect the brands and ensure you meet our personal presentation standards Ensure your area maintains excellent visual presentation which is consistent with company guidelines To be an expert in fashion and latest trends Requirements At least 1 year’s experience in Luxury Retail within a clientelling and a customer service driven environment Background with a fashion-forward footwear, accessory or fashion brand To be a customer service ambassador Proven ability to drive sales and team To be immaculately presented and representative of our luxury/fashion forward brand in every way Benefits Competitive basic salary Generous commission structure Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963.  Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.   We Are One: For Love | For Diversity | For Change | For Equality | For Kindness |  For Freedom | For Unity Against Racism

- • A degree. - • Relevant professional experience in Operations, Last Mile or account or relationship management, small business logistics, or retail/vendor/supplier management. - • Experience working with third party resources on a regional/national scale. - • Experience working with a contingent workforce in a business with peak seasons. The Delivery Partner Manager is an equal parts advisor and operating partner to Delivery Service Partners (DSP's). Amazon's team of Delivery Partner Managers assist and guide our DSP business owners as they build and grow successful last mile package delivery businesses within Amazon Logistics (AMZL). The Delivery Partner Manager will help kick start a net new business as well as being the bastion for expected excellence our partners strive towards. They will guide and advise on how to improve the businesses. The Delivery Partner Manager will work alongside Regional on The Road (OTR) managers in areas of dual purpose related to transition of responsibility of execution of planning and DSP capability. The Delivery Partner Managers find and execute value-creation opportunities and manages the DSP relationship across the entire lifecycle of the business, with focus areas around DSP sentiment, safety, compliance, performance and reliable capacity. As trusted advisors, Delivery Partner Managers work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success, whilst working to deliver quality. The Delivery Partner Managers will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. They will collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, fleet and network health to name a few. The Delivery Partner Managers support owners by removing obstacles and improving financial, operational, and safety practices at the network level. They facilitate and execute Monitoring and Enforcement Policies (MEP) and build two-way feedback channels with OTR teams, DSPs and WW/EU Product and strategy. The Delivery Partner Manager will be required to work flexibly and will be required to travel between multiple sites to engage with business owners weekly to carry out their role effectively. The role is field based and requires a significant level of travel as well as requiring flexibility to work a variety of hours as business demands, including overnight, weekends and holidays. Key job responsibilities • Safety: Partnering with OTR Safety and OTR Regional Managers to ensure business safety compliance. • Performance: Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period. • Performance: Supporting owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only) • Performance: Coach and ensure effective upskilling and utilisation of AMZL tools. • Performance: Deep dive to identify customer metric improvement opportunities. • Performance: Champion the consistent application of Last Mile processes within Delivery Stations -- challenge UTR processes that impact OTR. • Performance: Coaching business owners to run compliant, safe and high performing companies (SLS metric deep dive) • Experience: Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. • Experience: Developing the relationship between Amazon and our DSP partners (DSP sentiment improvements) • Experience: Communication alignment to DSP business owners following close collaboration with OTR partners. • Be the voice of the DSP within and represent them within the AMZL business. • Experience: Improve driver standards to protect brand image. • Capacity Management: Work with the DSP's to deliver effective ramp plans and pipeline goals ensuring driver supply is achieved to meet peak volume demands. * • Experience leading process improvements through Lean process, Kaizen, and Six Sigma. * • Experience project planning in ambiguous environment * • Strong communication (public speaking and writing). * • Enjoys analytical work and using data to provide thought-provoking and workable solutions. * • Proven experience of helping teams achieving goals. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.