591 Information & Communication Technology in England lowest at $100.0+

Indeed

Cloud Architect

**Cloud Architect** **National Security Business** Be part of a growing and highly trusted supplier into the NS domain working to deliver mission critical solutions helping to keep the nation safe, secure and prosperous. Work on leading edge technology solutions in the following disciplines: AI \& Data Science, Cyber, Cloud, Big Data, Software Development, DevOps, SRE, Platform Engineering. **Role** As a Cloud Architect, the opportunity to answer National Security questions that haven't been posed since the last major technological development will excite you. You'll develop new ways of working and create opportunity without increasing risk. You'll consult a wide variety of stakeholders, delivering mission critical programmes in a calm \& resilient manner. You won't be sat monitoring networks in an operations centre, you'll be at the heart of setting customer strategy; leading the development of how cloud platforms are architected with minimal steering. As a Cloud Architect, you'll ensure the security of cloud-based architectures without compromising the prosperity of the U.K. **You will be responsible for** * Develop and maintain a cloud architecture strategy, including standards, guidelines, and best practices. Design robust, secure, scalable, highly available, and fault-tolerant solutions on AWS. * Lead and participate in the implementation of cloud solutions, including infrastructure setup, deployment automation, and application migration projects from on-premises or other cloud environments. * Implement cloud governance policies, including cost management, security controls, identity and access management (IAM), and compliance frameworks. Ensure cloud environments meet security best practices and regulatory requirements. * Continuously monitor and optimize cloud infrastructure for performance, reliability, and cost-effectiveness. Identify opportunities for automation and improvement. * Provide expert technical guidance and mentorship to engineering, operations, and development teams on cloud-related topics. Act as a subject matter expert for cloud technologies within the organization. **Relevant skills (but not a requirement to have all of these)** * Proven experience of delivering cloud-based programmes in the Public Sector, National Security or Defence domains * A history of consulting customers throughout the delivery of cloud-based solutions * Exposure to security risk analysis and management experience, related to technology platforms * Detail orientated in nature, capable of assimilating large quantities of information and spotting risk/opportunity * Deep understanding of core cloud services (compute, storage, networking, databases, security). Examples in AWS: EC2, S3, VPC, RDS, IAM, Lambda * Strong knowledge of networking concepts (TCP/IP, DNS, VPN, load balancing, firewalls) * Experience with infrastructure-as-code (IaC) tools (e.g., Terraform, CloudFormation) * Understanding of containerization and orchestration technologies (e.g., Docker, Kubernetes) * Familiarity with CI/CD pipelines and DevOps practices * Solid understanding of security principles and best practices in the cloud * Experience with scripting languages (e.g., Python, Bash, PowerShell) Built on over a 60-year heritage, Roke offers specialist knowledge in sensors, communications, cyber, and AI and ML. We change the way organisations think and act through dynamic insights from the analysis of multiple layers of data. We take care of the innovative, technical stuff that keeps everyone safe that's our mission, passion, and motivation. We have secured long term work, across the full spectrum, on the latest framework with the client, which provides the springboard for our ongoing growth and development in this domain, so join us on what will be an incredible growth journey. **Where you'll work** You'll find our Woking site in a modern building on the outskirts of London. Rated excellent for sustainability by BREEAM \& Fitwel certified you'll feel better for visiting. This site provides key links to our customers in London, is a 5-minute walk from the train station, has secure parking nearby and dedicated cycle storage. There is an expectation that a significant proportion of your time will be spent working on customer sites in the London area. **Clearance** Due to the nature of this role, we require you to be eligible to achieve DV clearance. As a result, you should be a British Citizen and have resided in the U.K. for the last 10 years. **The Next Step...** Click apply, submitting an up-to-date CV. We look forward to hearing from you.

Woking, UK

Negotiable Salary

Combat Systems Engineer63093599232643121

Indeed

Combat Systems Engineer

**Combat Systems Engineer** =========================== * **TS627** * **Portsmouth** * **£40,000 to £55,000** ----------------------------------------------------- #### **APPLY FOR JOB** * TS627 - Combat Systems Engineer * Name First Last * Email * Phone * Upload CV Accepted file types: pdf, png, jpg, doc, docx, Max. file size: 100 MB. * CAPTCHA **Job Description** ------------------- Our client is a leading defence contractor within global defence, security, and critical national infrastructure markets, playing a major role in the development and sustainment of naval combat systems for both the Royal Navy and overseas navies. It acts variously as a customer friend, third party assessor, system integrator, and product supplier. We are seeking to further bolster their capabilities by recruiting a Combat Systems Engineer in Portsmouth, Hampshire. Key Activities: * You will undertake technical work activities within a systems engineering context * Work as part of a technical team in support of project objectives * Assist in the production of technical documentation in support of work carried out * Engaging with stakeholders, project managers and senior technical staff to ensure customer and business needs are satisfied appropriately and problems are mitigated You will be advising on: * How combat systems should be developed, acquired and evolved * Test, evaluation and acceptance of combat systems and their constituent equipment * The identification and rectification of defects such as those encountered during operational service. Qualifications \& Experience: * Relevant engineering/systems engineering experience * Knowledge of some specific areas of a combat system such as weapon systems, command systems, comms, EW, sonar and other sensors, navigation equipment etc. * Knowledge of integration, test and acceptance activities * Experience in product/system design/evolution * Ability to identify delivery and technical issues, adherence to work plans and schedules, reporting of progress, issues etc. to more senior staff. * Hold or be eligible to gain UK gov security clearance.

Portsmouth, UK

Negotiable Salary

Site Reliability Engineer63093968094595122

Indeed

Site Reliability Engineer

**Description** --------------- **Summary** : We're looking for an experienced **Platform/Infrastructure Engineer** with a strong Microsoft Azure background and deep knowledge of Kubernetes. You'll play a key role in designing, deploying, and maintaining infrastructure and services that power our products. This role requires hands-on experience with automation, modern IaC practices, CI/CD, and maintaining production-grade environments. **The Role:** * Operate, monitor, and improve cloud infrastructure for high-availability services in Azure * Deploy, configure and manage Kubernetes workloads at scale, including the use of Helm, ArgoCD, Flux, or similar GitOps tools * Build and maintain CI/CD pipelines using Azure DevOps or similar tooling * Write and maintain Infrastructure as Code using Terraform or OpenTofu * Develop scripts and automation to support infrastructure and deployment workflows - PowerShell is preferred * Collaborate with engineering teams to support platform reliability and enable delivery * Maintain visibility and awareness through monitoring and logging tools such as Datadog, Azure Monitor, App Insights etc. * Support incident resolution and participate in an on-call rota to help maintain service uptime **Qualifications** ------------------ **The Requirements:** **Essential Experience:** * Proven experience in a Platform, Infrastructure, or DevOps engineering role * Hands-on experience operating 24x7 services in a public cloud, ideally Azure * Strong experience managing infrastructure using Terraform or OpenTofu * Experience managing and scaling Kubernetes clusters in production environments * Proficient with CI/CD tooling, preferably Azure DevOps (YAML pipelines) * Strong scripting skills using PowerShell * Experience with monitoring and logging solutions such as Azure Monitor, App Insights, or similar * Clear communicator with the ability to collaborate across cross-functional teams **Nice to Have:** * Azure certifications (e.g. Azure Administrator, Azure DevOps Engineer) * Experience with GitOps and tools such as ArgoCD or Flux * Familiarity with Configuration as Code tools like Ansible or Puppet * Exposure to large-scale distributed systems or high-volume web APIs * Awareness of incident response processes and platform reliability best practices **Equal Opportunity Employer** **At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.** **At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.** (ICT_TECH TD_2025_14R)

Reigate RH2, UK

Negotiable Salary

Cloud Computing Engineer - Trainee63500130750595123

Workable

Cloud Computing Engineer - Trainee

NO EXPERIENCE REQUIRED, WE WILL PROVIDE FULL TRAINING Take the first steps towards a new and exciting career in Cloud Computing. Due to a severe skills shortage in the marketplace AWS Cloud Computer Engineers are in high demand. We have a pool of employers who are seeking to employ newly trained individuals who are motivated to pursue a career in Cloud Computing. Our programmes will provide you the knowledge, skills and certifications required to succeed. Upon completion we will match you with our pool of employers, to help fill essential roles within this sector. Join us on our free AWS Career Webinar, by clicking 'Apply for this job', and we will send you the joining link. Once you have attended this free online event, you can decide if this is something that you would like to pursue. Requirements NO EXPERIENCE REQUIRED You should: Have a moderate understanding of the basics of IT. Be committed to pursuing a career in Cloud Computing. Be a quick learner. Be able to think in a structured manner. Benefits Quickest way to enter a lucrative career within Cloud Computing. Gain the skills, knowledge and certificates required for a career in Cloud Computing. Increased earning potential and job security. Flexible working opportunities within the industry. Platform to enter other career paths including Cyber Security, Artificial Intelligence, Big Data, Machine Learning, Cloud Security, Data Analytics, Networking and DevOps.

Brighton, Brighton and Hove, UK

Negotiable Salary

Workable

C++ Specialist

Position: C++ Specialist Location: Fleet, UK (Onsite) Duration: Long Term B2B Contract Job Description: Key Skills: C# or C++, 5G RAN, RRC Role Overview: • Focus on development, debugging, and support of high-performance R16/R17/R18 (RRC/L2/L1) features. • Work with real-time tasks in a distributed, embedded hardware and Windows environment. • Ensure successful development of roadmap features and resolution of technical issues from analysis to implementation. Key Responsibilities: • C# software analysis, design, implementation, and testing. • Acquire technical expertise in client’s NR5G enabled test system. • Deep understanding of 3GPP features (R16, R17, R18) and ability to break down and implement these scenarios. • Deliver customer-requested enhancements as patches or core product developments. • Liaise with customers to understand requirements, investigate problems, and negotiate solutions. • Some travel may be required. Job Qualifications: Essential Skills: • Proactive problem solver with the ability to work under tight deadlines. • Experience in full lifecycle software development, especially debugging and triage. • In-depth knowledge of 3GPP standards, specifically 5G, 4G, L3 protocols (RRC), and Layer 1 and Layer 2 features. • Proven experience in support and triage using C++ and C#. • Experience with real-time operating systems and toolsets. • Ability to debug embedded software in complex real-time systems. • Familiarity with source code management and defect tracking tools. • Effective communication skills with internal and external customers. • Proven track record in design, development, and optimization. Desirable Skills: • NR5G/LTE Protocol Development experience. • Previous experience with test equipment manufacturers. • Experience in Agile methodologies Requirements Position: C++ Specialist Location: Fleet, UK (Onsite) Duration: Long Term B2B Contract Job Description: Key Skills: C# or C++, 5G RAN, RRC Role Overview: • Focus on development, debugging, and support of high-performance R16/R17/R18 (RRC/L2/L1) features. • Work with real-time tasks in a distributed, embedded hardware and Windows environment. • Ensure successful development of roadmap features and resolution of technical issues from analysis to implementation. Key Responsibilities: • C# software analysis, design, implementation, and testing. • Acquire technical expertise in client’s NR5G enabled test system. • Deep understanding of 3GPP features (R16, R17, R18) and ability to break down and implement these scenarios. • Deliver customer-requested enhancements as patches or core product developments. • Liaise with customers to understand requirements, investigate problems, and negotiate solutions. • Some travel may be required. Job Qualifications: Essential Skills: • Proactive problem solver with the ability to work under tight deadlines. • Experience in full lifecycle software development, especially debugging and triage. • In-depth knowledge of 3GPP standards, specifically 5G, 4G, L3 protocols (RRC), and Layer 1 and Layer 2 features. • Proven experience in support and triage using C++ and C#. • Experience with real-time operating systems and toolsets. • Ability to debug embedded software in complex real-time systems. • Familiarity with source code management and defect tracking tools. • Effective communication skills with internal and external customers. • Proven track record in design, development, and optimization. Desirable Skills: • NR5G/LTE Protocol Development experience. • Previous experience with test equipment manufacturers. • Experience in Agile methodologies

Fleet, UK

Negotiable Salary

Starlink Installation Pros - Work From Home63500127608065125

Workable

Starlink Installation Pros - Work From Home

Are you overwhelmingly positive? Do you consider yourself a creative problem solver? If yes... then THIS... is the 6-FIGURE opportunity you've been looking for. We provide the leads, you just bring the heat! Currently we are averaging 40+ leads per day... hence why we need your help! We're looking for a dynamic conversation starter, who knows their way around a satellite install, or can learn it quickly. We’re looking for a Remote Sales Guru to join our team at Starlink Installation Pros. This is a fantastic opportunity to work from the comfort of your own home, anywhere in the USA -- but we'd prefer you to be on the CST or EST time zone. What’s the gig? Commission-based Starlink Installation sales rep. Be a part of the most exciting technology both on AND off the entire planet! Your goal will be to help people get connected to the stars. - $100 per sale potential ($50 initial sale / $50 on the upsells) - $600 per day potential - $10,500 per month potential without weekends - $15,000 per month if you hustle 7 days As a Remote Sales Guru, your primary role will be to handle incoming leads and sales calls like a champ, guiding customers through the exciting world of Starlink installations. If you're fast on your feet (and even faster on a computer), this might just be the perfect fit for you! Key Responsibilities: - Answering incoming sales calls with energy and expertise. - Calling new leads with the intent to get them their installation as quickly as possible. - Navigating our CRM software to keep track of customer interactions. - Utilizing our dispatch software to coordinate installations. - Managing data and schedules in Google Sheets. - Excelling in a fast-paced environment and multitasking like a boss. - Bring your friends! We'll need 5-6 people to match our current demand. (Not MLM... just growing fast) What we offer: - Fully remote work – your home is your office! - Flexibility to live & work anywhere on any of the US time zones, we especially like it if you’re in the CST or EST. - Commission-only compensation that rewards your hard work and dedication. Who are you? - You should be technical. - You should be disciplined and a self-starter since you will be fully remote. - You should be over-communicative. You'll produce a daily report of what you've done. - You should have prior experience with phone sales and managing orders. - A fast learner and a quick navigator of various computer programs. - Excellent at communicating and managing time. - Ready to take on challenges and turn new contacts into take home commission! - You should be able to use a computer... WELL! Are you ready to shoot for the stars with us? Apply now at the link below, and let’s connect! Next Steps... 1. Reply here with your resume, so we know what you've been up to. 2. Add a short letter, so we can see how you think, and how smart you are. - Why you think you'd be a great fit. - Tell us how you have helped another business scale through sales in the past? To Apply... starlink installation pros dot com /sell-with-us (this is your first test) Requirements Be good on the computer. Be able to problem solve, not just click buttons. Be good with people. Especially rural people. Know your Starlink products. Benefits 1099 Commission Sales No taxes taken out. You keep 100% of what you make. You run your own small business and take advantage of all the benefits that come with that.

Ewell, UK

£100/year

Workable

AWS Cloud Architect

Take your first steps towards a new and exciting career in Cloud Computing. e-Careers is a dynamic and forward-thinking training company that is dedicated to changing lives through innovative training solutions. The market is facing a severe skills shortage for newly trained AWS Solutions Architects. e-Careers will provide you with the training and certifications before matching you to an employer where you will undergo a remote work experience programme. If successful, our employer will offer you a full-time paid job. We are looking for motivated and ambitious individuals who may not have any prior experience but have the hunger to start a career in cloud computing. What the Traineeship Offers: 6 months of online, instructor-led training through weekend classes Official AWS certifications Mentoring and coaching Hands-on-labs and practical experience Guaranteed remote work experience The Process Training -> AWS Certifications -> Work Experience Who Should Apply Anyone who is interested in a career in cloud computing, irrespective of prior experience or knowledge, but is willing to go through a training programme prior to being introduced to an employer. Requirements No prior experience or knowledge in IT or cloud computing necessary Individuals must be willing to learn through a part-time, online training programme that lasts 6 months before starting work as an AWS Solutions Architect. A good grasp of English is essential Benefits Become a qualified AWS Solutions Architect within 6 months Guaranteed work experience The fastest way to launch a career in cloud computing for individuals who have little to no prior experience All training and work experience is done remote / online.

Portsmouth, UK

Negotiable Salary

Workable

PHP Developer

Job Title PHP Developer Salary Up to £45,000 Location Shoreham-by-Sea (Hybrid - every Wednesday working in office) Established in 2003, Focus Group is proud to be one of the UK’s fastest growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. This is your chance to join an experienced, friendly, collaborative team working on the evolution of several business critical systems (Billing and CRM). The PHP Developer is responsible for undertaking the building of new functionality and supporting existing functionality across Focus Group’s portfolio of internal applications and services. This multi-faceted role will involve working closely with the internal development team developing set deliverables that are fit for purpose. Principal Responsibilities/Duties Develop change requests and fixes on Focus Bespoke CMS and CRM applications. Write unit tests and work with the QA Analyst to ensure new developments are fit for purpose and meet the acceptance criteria. Undertake work on the Support desk on a rota basis for development related issues. Work on projects as required by the business. Actively participate in standups, team meetings and poker planning sessions. Requirements Essential Skills Good ability in writing unit tests. Efficient understanding of Javascript, JQuery, Vue.js. Previous experience using SQL (preferably MariaDB/MySQL). Able to demonstrate efficiency in HTML5 / CSS / Bootstrap and Laravel. Knowledge of API Development / PostMan. Working knowledge of branching and using Git version control. Ability to build meaningful, working relationships with colleagues. Proven experience in an equivalent role. Customer focused with a desire to understand and deliver customers’ requirements. Experience of the software development life cycle. Good written and verbal communication skills. Passionate about delivering high quality products and ensuring standards are met. Team player who enjoys problem solving. Desired Skills Experience of billing systems (Telecoms, MSP, ICT). Previous exposure to CRM systems. Previous exposure to CMS systems. Relevant industry experience. Knowledge or an interest in cloud development. Working knowledge of development security principles and practices Any exposure to .Net framework. Benefits At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business. We’re proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We’re delighted to have been named one of the UK’s best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG. IND1

Shoreham-by-Sea, UK

£45,000/year

Health and Wellbeing Administrator63093970654721128

Indeed

Health and Wellbeing Administrator

**Salary**: £26,409 - £28,624 pa FTE (£5,281 - £5,724 pro-rata pa) (Pay Award Pending) **Hours per week**: 7.4 (Monday or Friday) **Contract type**: Fixed Term Until 31 March 2027 **Closing date**: 04 Aug 2025 12:00 **Interview date**: 15 Aug 2025 **Ref**: CS1721 **About the role**: Horsham District Council is looking for a Health and Wellbeing Administrator to join our established Health and Wellbeing team to support the delivery of the Wellbeing Service across the Horsham District. The Wellbeing Service is part of a county-wide programme in West Sussex to promote healthy lifestyles and prevent ill-health within our local communities. The service provides information, advice and signposts local people to services for help and support. As Health and Wellbeing Administrator, you will act as the first point of contact to the service welcoming people at our Wellbeing Hub reception in Horsham town centre and dealing with enquiries via telephone and email. You will be responsible for organising appointments, making and receiving referrals, updating the website and providing administration support to the Wellbeing Team and associated projects. **About you:** To succeed as a Health and Wellbeing Administrator, you'll need to be a self-motivated professional with exceptional communication, IT, and organisational skills, coupled with a genuine passion for delivering outstanding customer service. You'll play a key role in supporting the team with administrative tasks, demonstrating the ability to manage competing priorities, work independently, and contribute effectively within a team environment. You will be based in the Health and Wellbeing Hub in Swan Walk (Horsham Town Centre). Hybrid working is not applicable for this role. For an informal discussion about this role please call Tess Davison, Health and Wellbeing Manager, on 01403 215265. **About us:** We have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody. We encourage and support our employees to have a healthy work life balance by offering 28 days' (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable. We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the Local Government Pension Scheme (LGPS), where the Council contributes circa 20% of pensionable salary. To support employees' professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership \& Management (ILM), Master of Business Administration (MBA). Visit our Jobs and careers page to find out more about Working for Horsham District Council and Our employment commitments. **To apply:** If you would like to apply for the role, we highly recommend you show clearly within the 'Experience Section' of the application form how you meet the essential criteria detailed within the Role Profile when applying. If you do not make this clear, it is unlikely you will be shortlisted for interview. Internal applicants, if you would like to apply for the role, please submit an expression of interest to HR@horsham.gov.uk explaining clearly how you meet the criteria and what you feel you can bring to the role.

Horsham, UK

£26,409-28,624/year

Indeed

Cloud FinOps Lead

**Description** --------------- **The Role** This is an exciting opportunity to join as a Cloud FinOps Lead within the Insurance Consulting and Technology (ICT) line of business. The primary focus for this role is to maximize the business value of our cloud expenditure, providing insightful reports and analytics, improving financial accountability and collaborating across technology and business teams. **The Responsibilities** * You will be the go-to expert for all things FinOps, advising teams on best practices, cost optimization strategies, new service adoption and lead the FinOps working group. * Drive cost efficiency, analyzing cloud spending, identifying areas of improvement, and implementing solutions to maximize our return on investment. * Collaborate with Engineering, Product, and Finance to align Cloud usage with business goals and drive cloud-related project and strategic initiatives. * Provide comprehensive training and documentation to empower teams to manage their own cloud resources effectively. * Continuously research and evaluate new Azure services and features to identify opportunities for innovation and cost optimization. * Develop and implement FinOps frameworks, including policies, processes, and best practices. * Create metrics, financial dashboards and reports, providing insights and forecasts to technical teams as well as senior leadership * Conduct regular FinOps maturity assessments to drive continuous improvement. * Stay updated with the latest trends and best practices in cloud cost management and FinOps. * Communicate effectively with stakeholders at all levels, including leadership. **Qualifications** ------------------ **The Requirements** * Excellent communication and collaboration skills to engage with both technical and non-technical stakeholders. * Extensive experience in cloud cost management and FinOps principles, experience in Azure strongly preferred and containerized environments beneficial. * Experience with rolling out FinOps related strategies in large scale organizations. * Familiarity with performance optimization practices, such as instance rightsizing or workload optimization. * Strong reporting, problem-solving and analytical abilities, with attention to detail. * Proven hands-on experience in Power BI, or similar tools, and data integration techniques. * Ability to translate complex data into clear, meaningful visual insights for technical and non-technical audiences. * Ability to work independently and drive financial accountability within a dynamic, fast-paced environment. * FinOps Certified Practitioner or similar certification is advantageous. **(ICT_TECH CB_2025_05R)** **Equal Opportunity Employer** **At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity.** **At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.**

Reigate RH2, UK

Negotiable Salary

Technical Support Advisor - Proactive Services633933084527371210

Workable

Technical Support Advisor - Proactive Services

We’re Hiring – Technical Support Advisor - Proactive Services Salary – up to £35,000 (DOE) Location – Shoreham-by-Sea or Remote Key Benefits: Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back: Enjoy paid volunteering days to support causes you care about. Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: As a Technical Support Advisor - Proactive Services, you'll be key to keeping our customers' IT environments stable, secure, and resilient. You'll monitor alerts from platforms like Datto RMM, Acronis, Veeam, and more, responding swiftly to backup failures, performance issues, and security drift. Your quick action helps reduce risk, ensure continuity, and maintain top-tier service. Key Responsibilities: Monitor customer backup environments for errors, failed jobs and other anomalies. Investigate and resolve system alerts before they impact client operations. Support the ongoing management and deployment of Proactive Customer Solutions such M365 Protect, Patching etc. Log, manage and update cases using the ITSM platform, ensuring timely resolution and documentation. Collaborate with clients to gather necessary information, perform root cause analysis and implement preventative solutions. Analyze backup job reports, success rates and performance metrics to identify trends and optimization opportunities. Plan, test, and deploy security and system patches across client infrastructures. Skills & Experience: Prior experience in an IT or Telecom Support or Delivery role, typically at a second line level. Be able to work efficiently by themselves and as part of a team. Excellent written and verbal communication skills. Strong knowledge of Windows Server and desktop operating systems. Experience with backup technologies and monitoring platforms (e.g. Veeam, Acronis, Spanning or similar) Experience with Windows Server, Active Directory, Exchange, Azure and virtualization platforms (VMWare, Hyper-V) Experience with Microsoft 365 and related backup/recovery strategies. Strong experience in cloud technologies such as M365, Azure, Intune, SharePoint. Nice to have: Worked in an IT or Telecom Managed Service environment previously. Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, SonicWall, Aruba or Cisco). Have an active Microsoft certification. Experience with PowerShell scripting and automation At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help. Ready to make a real impact? Apply now!

Shoreham-by-Sea, UK

£0-35,000