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UK","infoId":"6339328495232312","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Urgent Care Assistant - Salisbury (Part-time, Out of hours, Up to £16.48/hr)","content":"As a result of continued growth, HealthHero are seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on a part-time, permanent basis. Our shift patterns are varied, inclusive of weekday evenings, weekend work and a commitment to working some overnight sessions.\r\nAbout the Role:\r\nAs an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality.\r\nWe operate a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.\r\nA degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.\r\nOur Urgent Care service operates across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon. If successful your rota may include a variety of the below hours:\r\n Monday – Friday 18:15/18:30 – 23:00 (Evenings)\r\n Monday – Friday 23:00 – 08:00 (Overnights)\r\n Saturday - Monday 0800 - 08:00 - (Encompassing AM/PM/Evening or Overnight Shifts)\r\n *Please note that overnight working will be required as part of this role and will make up part of the required working rota*\r\nYour key duties will include:\r\nDriving\r\n Driving Clinicians to the patient's home in a safe and legal manner – adhering to current driving regulations.\r\n Perform basic vehicle checks at the beginning and end of shifts – ensuring they are roadworthy, fuelled and fully equipped.\r\n Accurate recording of all medications and consumables used while on shift.\r\n \r\nBase\r\n To be the first point of contact for the patient or carer/relative in our designated Treatment Centres.\r\n Supporting Clinicians while you are on shift.\r\n Communicating with patients both in person and via the telephone (comfort & welfare checks).\r\n Ensure the Treatment Centre is kept clean and tidy.\r\n \r\nMedication and Stock Management:\r\n Using a variety of computer systems to accurately maintain stock levels of medication and consumables.\r\n Replenishing car stock at the end of your shift.\r\n Understand stock rotation and expiry dates on weekly delivery of medications and consumables\r\n Full Training will be provided\r\nThe Urgent Care Assistant role is varied in nature. The successful candidate will expected to undertake duties, ranging from sitting at a reception desk and/or in a car for long periods of time to carrying weighted emergency equipment and undertaking CPR on the floor if necessary. Please note that candidates will be required to undertake a driver's medical if successful at interview. \r\n\r\nAbout You \r\nAs someone who is well organized, hardworking and personable, you will be joining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service. \r\n\r\nYou will be required to:\r\n Confidently interact with patients, relatives and carers.\r\n Demonstrate compassion and respect.\r\n Possess excellent attention to detail.\r\n Have strong administration skills.\r\n Be personable, engaging and reassuring.\r\n Work confidently under pressure and act professionally in emergency or sometimes stressful situations.\r\n \r\nPlease note a full UK Driving License (with no more than 6 registered penalty points) is essential for this role and you should possess a good level of driving experience.\r\nAbout us\r\nOur Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System.\r\nMedvivo became part of the HealthHero, group in 2020 providing Integrated Urgent Care service provision and expertise. As the European leader in digital primary care, HealthHero caters to millions across the UK, Ireland, France, and Germany, with our mission to improve lives and simplify healthcare. We cater for whole health, from prevention to long-term health management.\r\nWe’re proud to be recognised as a Great Place to Work, which reflects our commitment to creating a supportive and engaging culture. We have also been featured as the fastest growing digital healthcare company of scale in the first Sunday Times 100 Tech list. This recognition shows our impact in the digital health sector and our dedication to innovation and excellence.\r\nCommitted to achieving excellence in the delivery of person-centred care, we invest in people, resources and technology to continuously improve the quality of its services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission.\r\nWhy us?\r\nOur values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) –\r\nand we're rewarded when we do. \r\nWe value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.\r\nWhat we offer:\r\n A competitive rate of pay with evening and weekend enhancements of up to £16.48/hr (dependent on shift times)\r\n Discretionary staff bonus scheme.\r\n Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.\r\n Company Pension Scheme.\r\n Simply Health cash plan membership.\r\n Life Assurance.\r\n Free staff parking.\r\n Apply:\r\nIf you would like to make a difference and think this is the role for you, we would love to hear from you.\r\n\r\nShould you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at UC-Recruitment@healthhero.com\r\nClosing Date: Monday 11th August (5pm)\r\nAdditional information\r\n*Please note that the successful applicant will need an Enhanced DBS which be applied for by us upon confirmation of appointment.\r\n**We reserve the right to close this job in the event we receive a sufficient number of applications.\r\n***Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.\r\nEquality, Inclusivity and Diversity\r\nIn line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.\r\nWe are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on UC-Recruitment@healthhero.com\r\n\r\nSafeguarding\r\nPlease see here for information relating to our commitment to safeguarding as a provider of healthcare.\r\n\r\n*Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.\r\n","price":"£16/hour","unit":"per hour","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756816775000","seoName":"urgent-care-assistant-salisbury-part-time-out-of-hours-up-to-16-48-hr","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-salisbury/cate-nursing-general/urgent-care-assistant-salisbury-part-time-out-of-hours-up-to-16-48-hr-6339328495232312/","localIds":"493","cateId":null,"tid":null,"logParams":{"tid":"05d3f400-c1f8-44f9-9ba7-9e93e797f499","sid":"ace69e87-c2f5-4c5c-a957-8c9c79cb014c"},"attrParams":{"summary":null,"highLight":["Support integrated urgent care services","Flexible shift patterns including evenings/overnights","Competitive pay with weekend enhancements"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Salisbury,England","unit":null}]},"addDate":1755260038690,"categoryName":"Nursing - General Medical & Surgical","postCode":null,"secondCateCode":"healthcare-medical","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4186,4203","location":"Wickham, Fareham, UK","infoId":"6309396607897912","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"Operations Manager - South Central","content":"Job Introduction\n\n\nAt Agincare we believe great care starts with great leadership. We're looking for a dynamic and experienced Operations Manager to oversee a portfolio of Care and Nursing Homes across the South Central region including Hampshire, Surrey, Bournemouth, Poole and Christchurch.\n\n\nIn this pivotal role, you'll provide guidance and oversight to our Registered Managers, ensuring safe, person-centred care that meets regulatory standards and exceeds expectations. You'll be instrumental in building strong staff teams, maintaining high-quality service delivery, and fostering excellent relationships with residents, families, and local partners.\n\n\nThis is a unique opportunity to shape services, support teams, and drive innovation in care -- all while working with a nationally recognised provider that's passionate about people.\n\n#### **What You'll Be Doing**\n\n\nAs Operations Manager, you'll play a vital leadership role in ensuring our care services are consistently safe, responsive, and high-quality. Your responsibilities will include:\n\n* Leading, mentoring, and empowering Registered Managers across multiple Care and Nursing Home sites, ensuring they are supported, motivated, and equipped to lead their teams effectively.\n* Maintaining full compliance with all CQC regulations, safeguarding protocols, and statutory obligations, while promoting a strong culture of accountability and continuous improvement.\n* Driving recruitment, retention, and workforce development strategies, ensuring each service is adequately staffed with skilled, compassionate individuals who reflect our values and commitment to excellence.\n* Managing and resolving escalated concerns, including complaints or safeguarding issues, ensuring outcomes are handled sensitively, promptly, and in line with company policies.\n* Championing operational performance, using tools like audits, KPIs, and structured service reviews to monitor quality, identify areas for improvement, and implement positive change that benefits both staff and residents.\n\n\nThis is a hands-on, high-impact role where your leadership will directly shape the experience of those who live and work in our services.\n\n#### **What You'll Bring**\n\n\nWe're looking for someone with multi-site, senior management experience in the care sector, a strong understanding of regulatory frameworks, and a hands-on approach to team and service development. You will also have extensive knowledge of CQC regulations, particularly in reference to a care home setting.\n\n\nIf you're passionate about high standards, strategic in your thinking, and ready to make a lasting impact -- we'd love to hear from you.\n\n#### **Why Agincare?**\n\n\nAt Agincare, we don't just offer jobs -- we offer careers with meaning. With a supportive culture, national presence, and real room to grow, you'll be part of a team that's proud to make a difference.\n\n#### **About Agincare**\n\n\nWe're a family run business that's been caring and supporting people since 1986.\n\n\nWith over 4,500 team members, we're one of the UK's largest care providers and are continuing to grow. We have over 100 locations across England including our care \\& nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.\n\n\nAgincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.\n\n\nAll of our care services are regulated by the Care Quality Commission (CQC).\n\n\nEqual opportunities are important to us at Agincare and we welcome applications from all.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074900000","seoName":"operations-manager-south-central","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-salisbury/cate-nursing-general/operations-manager-south-central-6309396607897912/","localIds":"323","cateId":null,"tid":null,"logParams":{"tid":"19f7ac9f-40a0-4c78-a6ac-0fb1a46f4d53","sid":"ace69e87-c2f5-4c5c-a957-8c9c79cb014c"},"attrParams":{"summary":null,"highLight":["Management role","Live-in position","Leadership opportunities"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Fareham,England","unit":null}]},"addDate":1752921609991,"categoryName":"Nursing - General Medical & Surgical","postCode":null,"secondCateCode":"healthcare-medical","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4186,4203","location":"Chippenham, UK","infoId":"6350013404710512","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Urgent Care Coordinator - Part-time (Out of hours, set shift pattern)","content":"Are you interested in joining a dynamic team that provides the best possible care to patients? \r\nAre you seeking a new challenge and an opportunity to advance your career while gaining valuable experience within an Urgent Care setting? If so, we would love to hear from you!\r\nWe currently have an opportunity for one enthusiastic individual to join our Urgent Care team as an Urgent Care Coordinator, on an out-of-hours basis, including weekday overnights and weekend shifts. We are looking for individuals who thrive on working within a busy and varied environment and want to be part of a high-performing and supporting team.\r\nPlease note that upon applying for this role, we will be able to share our set rota pattern with you for consideration.\r\nAbout the role\r\nThe Urgent Care Coordinator position is a multi-faceted 24/7 role requiring excellent communication skills, in-depth knowledge of operational processes, combined with a pro-active can-do attitude. The role ranges from being a responsive contact point in the Single Point of Access (SPA) to shift coordination for the SPA and the Out of Hours Urgent Care service.\r\nPlease note, as our operation runs around the clock, 365 days a year, you’ll need to bring a flexible approach to working hours because our shift patterns include days/weekends, overnights and Bank Holidays.\r\n\r\nAbout you\r\nIf you are looking for career progression or a new challenge, this position will offer you a unique experience, with the support of a thriving team. We’ll provide all of the training and ongoing professional development you need to be confident and comfortable in your role.\r\nYou work at the heart of our Urgent Care team and ensure the best possible care is delivered to patients and service users in this diverse role. Our service can be extremely busy at times, but you will thoroughly enjoy this environment where no two days are the same.\r\nIf you are organised and enjoy planning, then your day could look something like this:\r\n Responsive point of contact for medical, clinical and healthcare professionals. This includes working with the ambulance service and NHS 111.\r\n Planning ahead to ensure people and resources are best utilised.\r\n Assisting clinicians to access community health teams.\r\n Supervising operational staff.\r\n Key Skills and Experience\r\n A good standard of general education.\r\n Experience in a similar role.\r\n Excellent communication skills.\r\n Attention to detail.\r\n Ability to prioritise your workload.\r\n Caring and empathetic nature.\r\n About us\r\nOur Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System.\r\nMedvivo became part of the HealthHero, group in 2020 providing Integrated Urgent Care service provision and expertise. As the European leader in digital primary care, HealthHero caters to millions across the UK, Ireland, France, and Germany, with our mission to improve lives and simplify healthcare. We cater for whole health, from prevention to long-term health management.\r\nWe’re proud to be recognised as a Great Place to Work, which reflects our commitment to creating a supportive and engaging culture. We have also been featured as the fastest growing digital healthcare company of scale in the first Sunday Times 100 Tech list. This recognition shows our impact in the digital health sector and our dedication to innovation and excellence.\r\nCommitted to achieving excellence in the delivery of person-centred care, we invest in people, resources and technology to continuously improve the quality of its services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission.\r\nWhy us?\r\nOur values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) –\r\nand we're rewarded when we do. \r\nWe value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.\r\n\r\nWhat we offer\r\n Generous holiday of up to 33 days per annum inclusive of bank holidays (pro-rata)\r\n Company Pension Scheme\r\n Simply Health cash plan membership\r\n Discretionary bonus scheme\r\n Life Assurance\r\n A base rate of £13.11/hr + evening and weekend enhancements of up to £17.70/hr (dependent on shift times)\r\n Free staff parking\r\n \r\nApply\r\nIf you are interested in making a difference and believe this role is a good fit for you, we would love to hear from you. For a complete job description or if you have any questions, please contact our Recruitment Team at \r\nUC-Recruitment@healthhero.com\r\nClosing date: Friday 8th August 2025(5pm)\r\nOffice based: Chippenham, Wiltshire\r\n\r\nAdditional information\r\n*We reserve the right to close this job in the event we receive a sufficient number of applications.\r\n**Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.\r\n***Kindly note, that we might require a degree of flexibility during the first four weeks of employment for training purposes, subject to confirmation.\r\n\r\nEquality, Inclusivity and Diversity\r\nIn line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.\r\n\r\nWe are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. 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This job role includes:\n\n* Ensuring that service users' physical, personal and emotional needs are met on a daily basis.\n* Helping to promote as much personal independence, physical independence and choice as possible in the daily lives of the service users.\n* Helping to maintain a stimulating and attractive environment for the service users.\n* Assisting service users with washing, dressing and undressing.\n* Assisting service users with mobility needs\n* Assist with the personal care of the service users, e.g. medication, bed-bathing, pressure area care, mouth care, eye care.\n* Assisting service users with their toileting needs, including continence promotion.\n* To change beds, tidy service user's rooms and do light cleaning.\n* Helping with the preparation and serving of meals and drinks, feeding those service users who are unable to feed themselves and ensuring that each service user receives the meal or diet that they have requested and is suitable for their needs.\n* Communicating with other health professionals regarding service users' medical/health issues (on a \"need to know\" basis).\n* Working in line with, and help review/change, service users' care plans.\n* Assisting with activities in the Home.\n* Administering medication (training will be given)\n\nPrevious experience is preferred but not necessary. 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