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We help businesses streamline their operations through AI-driven automation, Salesforce Service Cloud, and self-service portals. Our goal is to enhance customer service and sales by leveraging the latest AI and automation technologies within and outside the Salesforce ecosystem.\r\nRole Overview\r\nWe are looking for an entry-level Salesforce AI & Automation Associate to support the development of AI-powered service and sales agents within our customer self-service portal. You will assist in automating workflows, integrating AI tools, and enhancing customer self-service experiences. 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(preferred) \r\n Understanding of assessing data security and governance requirements and identifying suitable controls. 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varied Programming Languages, Infrastructure(DR), Security, CI/CD, Scalability , Resilience and Performance\r\n• Exposure to Relational/Oracle, PL/SQL, SQL Developer, Toad, DW, NoSQL Database concepts\r\n• Experience in integration gap analysis, performance analysis and proposing solutions based on varied product evaluations\r\n• Expertise in Integration technologies and platforms such as Mulesoft, files(using FTP, SFTP, MoveIT), MQ, CDC, Message Bus, Hub & Spoke, Pub/Sub\r\n• Ability to evaluate current system, run POC and suggest to Business & Tech stakeholders of products fit for purpose addressing the performance & other bottlenecks in BAU system\r\n• Exposure to Security standards for Data in Transit & Rest such as TLS / SSL, Data Encryption\r\n• Knowledge on UK GDPR, PII, PCI-DSS data standards\r\n• Implementation of designs related to Batch processing patterns involving Talend, Quartz or similar.\r\n• Experience of running projects in the capacity as Integration Architect in 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Location:
Scotland
Category:
Architects

Workable
Salesforce AI & Automation Associate
About Kompetenza
Kompetenza is a Salesforce partner specializing in Corporate Services Cloud and Employer of Record (EOR) solutions. We help businesses streamline their operations through AI-driven automation, Salesforce Service Cloud, and self-service portals. Our goal is to enhance customer service and sales by leveraging the latest AI and automation technologies within and outside the Salesforce ecosystem.
Role Overview
We are looking for an entry-level Salesforce AI & Automation Associate to support the development of AI-powered service and sales agents within our customer self-service portal. You will assist in automating workflows, integrating AI tools, and enhancing customer self-service experiences. Additionally, you will work with various AI and automation technologies outside of Salesforce, including third-party AI platforms and APIs.
This role is ideal for someone who is passionate about AI, automation, and customer service and eager to learn quickly, work with clients, and mentor them throughout their AI journey.
Requirements
Key Responsibilities
AI & Automation Development
Support the creation of chatbots and virtual agents using Salesforce Einstein AI & AgentForce solutions.
Assist in configuring Salesforce Flow, Omni-Channel Routing, and AI-driven case management.
Work with third-party AI and automation tools (e.g., ChatGPT, NLP services, RPA tools).
Learn how to integrate AI-powered workflows across different platforms to improve efficiency.
Customer Engagement & AI Mentorship
Work directly with clients to understand their needs and guide them through the AI journey.
Assist in training client teams on using AI-powered service and sales tools.
Help design and implement custom AI solutions based on business requirements.
Provide ongoing support and mentorship to customers at every stage of AI adoption.
Workflow & Process Optimization
Assist in building and automating customer interactions using AI-driven tools.
Support cross-platform AI integrations, including non-Salesforce automation solutions.
Work with senior engineers to test, refine, and improve AI-powered service experiences.
Learning & Collaboration
Stay updated on AI trends inside and outside the Salesforce ecosystem.
Collaborate with sales, service, and technical teams to implement AI solutions.
Participate in training sessions and mentorship programs to develop expertise in AI and automation.
Key Requirements
Technical Skills
Basic understanding of Salesforce (Service Cloud, AgentForce knowledge is a plus).
Some experience or coursework in AI, automation, or workflow tools.
Interest in AI-powered customer service tools, chatbot development, and automation platforms.
Familiarity with third-party AI platforms (e.g., OpenAI, RPA tools, Google AI, Azure AI) is a plus.
Eagerness to learn new technologies and work across multiple AI ecosystems.
Soft Skills & Experience
Willingness to learn quickly and adapt to new AI technologies.
Comfortable working directly with clients and providing AI mentorship.
Excellent communication skills to explain AI-driven solutions to non-technical users.
Problem-solving mindset with attention to detail and structured thinking.
Curiosity and passion for AI, automation, and customer service improvement.
Why Join Kompetenza R&D?
Great entry point into the AI & automation space.
Work with cutting-edge AI technologies inside and outside the Salesforce ecosystem.
Hands-on experience with real-world AI and automation projects.
Opportunity to be customer-facing and mentor businesses on AI adoption.
Option to move to AI Centre of Competence in Dubai Q3-Q4 2025
Benefits
Why Join Kompetenza?
✅ Transition from recruitment to IT business development – grow your career in high-value IT sales.
✅ Join a leading Salesforce partner with a unique FlexTeam Pods solution that’s in high demand.
✅ High earning potential – competitive salary with commission-based incentives.
✅ Global exposure – work with enterprise clients across the UAE, UK, EU, and the US.
✅ Remote-friendly work environment – flexible working location and schedule.

Edinburgh, UK
Negotiable Salary

Workable
Cyber Security Analyst
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.
About the role:
Rolling 4 days on, 4 days off - alternate between 7am-7pm and 7pm-7am
The Cyber Security Analyst is responsible for cyber assurance over the IS environment and ensuring that information assets and associated technologies, applications, systems, infrastructure, and processes are adequately protected
The Cyber Security Analyst is responsible for identifying, evaluating, and reporting cybersecurity risk to information assets and reporting associated risks
The Cyber Security Analyst , working together with the Operational Security team, understands and articulates the impact of cyber security risks and threats to (digital) business and communicates this to Senior Manager- Global Cyber Operations or delegate
The Cyber Security Analyst supports the Global Cyber Operations team in carrying out appropriate second-line assurance activities related to confidentiality, integrity, and availability, as well as the safety, privacy and recovery of information owned or processed by the business in compliance with regulatory requirements
The role works with appropriate teams and 3rd party vendors to ensure the third party related cyber risks are identified and assessed appropriately Roles and Responsibilities:
Works with Project Team, Operations and IS Security team to support IS in the delivery of secure, reliable, and safe IS operations to the business
Work across vendors, project teams and wider IS team to define IS Security requirements for systems and solutions
Research and provide security solutions for complex application and systems integrations
Provides support on the full life cycle of design, development and operation of security tools and services
Builds successful peer relationships with other IS and business functions
Follows the formal governance mechanism to establish and monitor effective controls for the processes and functions performed by the IS Security team
Supports IS Security achieve regulatory and statutory compliance requirements
Complete cyber risk assessments, including third party suppliers.
Apply threat modelling principles to complex system and solution designs to identify security risks and appropriate mitigations.
Supports, monitors and recommends improvements to cyber incident management process
Provides input and support to operational projects related to cyber security
Requirements
Here are the key skills and experience relevant to this role:
Experience of working in an organisation distributed across different geographies and time zones, with the ability to communicate the IS security goals (preferred)
Excellent analytical, problem solving and execution skills (essential)
Strong cyber security-specific experience, support by relevant industry certifications (e.g. CySA+, Security+) and risk management knowledge (essential)
Knowledge and experience working across a diverse range of cyber security tools, including SIEM technologies, EDR, NIDS etc. (essential)
Self-motivated with a willingness to go the extra mile to achieve important goals (essential)
Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to technical and non-technical audiences (essential)
Cyber Security KPI monitoring and delivery (preferred)
Experience engaging 3rd party security specialists to provide additional assurance. (preferred)
Understanding of assessing data security and governance requirements and identifying suitable controls. (essential)
Experience of delivering cloud focused security solutions with a solid understanding of modern cyber threats and threat modelling techniques (preferred)
Good understanding of security frameworks (NIST CSF, Mitre ATT & CK) (essential)
Benefits
At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success.
We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life.
In addition to a Competitive Salary, here's what you can expect as part of our benefits package:
Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes.
At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.
If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

Bellshill, UK
Negotiable Salary

Workable
Business Analyst
Job Description:
We are looking for a detail-oriented and analytical Data Analyst to support our team in analyzing web traffic data and creating meaningful, user-friendly reports. The ideal candidate will have experience working with multiple data sources, using Power BI for visualization, and delivering actionable insights based on real-world use cases.
Key Responsibilities:
Analyze and interpret web traffic data to uncover trends, patterns, and opportunities.
Design and develop Power BI dashboards and reports to support business decisions.
Write and run queries across multiple data sources, ensuring data accuracy and consistency.
Create clear, user-friendly reports tailored to different business use cases and stakeholders.
Collaborate with cross-functional teams to understand data needs and present insights effectively.
Required Skills:
Strong experience in web traffic data analysis (e.g., Google Analytics, Adobe Analytics, etc.)
Proficiency in Power BI for building dynamic reports and dashboards
Solid understanding of SQL or equivalent querying tools
Ability to integrate and map data from multiple sources
Skilled at creating visual, narrative-driven reports with real business impact
Preferred Qualifications:
Degree in Data Science, Computer Science, Business Analytics, or a related field
Experience working in digital marketing, web analytics, or similar domains
Familiarity with data modeling and ETL processes

Glasgow, UK
Negotiable Salary

Workable
Cloud Solutions Architect
Take your first steps towards a new and exciting career in Cloud Computing.
e-Careers is a dynamic and forward-thinking training company that is dedicated to changing lives through innovative training solutions.
The market is facing a severe skills shortage for newly trained AWS Solutions Architects. e-Careers will provide you with the training and certifications before matching you to an employer where you will undergo a remote work experience programme. If successful, our employer will offer you a full-time paid job.
We are looking for motivated and ambitious individuals who may not have any prior experience but have the hunger to start a career in cloud computing.
What the Traineeship Offers:
6 months of online, instructor-led training through weekend classes
Official AWS certifications
Mentoring and coaching
Hands-on-labs and practical experience
Guaranteed remote work experience
The Process
Training -> AWS Certifications -> Work Experience
Who Should Apply
Anyone who is interested in a career in cloud computing, irrespective of prior experience or knowledge, but is willing to go through a training programme prior to being introduced to an employer.
Requirements
No prior experience or knowledge in IT or cloud computing necessary
Individuals must be willing to learn through a part-time, online training programme that lasts 6 months before starting work as an AWS Solutions Architect.
A good grasp of English is essential
Benefits
Become a qualified AWS Solutions Architect within 6 months
Guaranteed work experience
The fastest way to launch a career in cloud computing for individuals who have little to no prior experience
All training and work experience is done remote / online.

Glasgow, UK
Negotiable Salary

Workable
AWS Cloud Architect
Take your first steps towards a new and exciting career in Cloud Computing.
e-Careers is a dynamic and forward-thinking training company that is dedicated to changing lives through innovative training solutions.
The market is facing a severe skills shortage for newly trained AWS Solutions Architects. e-Careers will provide you with the training and certifications before matching you to an employer where you will undergo a remote work experience programme. If successful, our employer will offer you a full-time paid job.
We are looking for motivated and ambitious individuals who may not have any prior experience but have the hunger to start a career in cloud computing.
What the Traineeship Offers:
6 months of online, instructor-led training through weekend classes
Official AWS certifications
Mentoring and coaching
Hands-on-labs and practical experience
Guaranteed remote work experience
The Process
Training -> AWS Certifications -> Work Experience
Who Should Apply
Anyone who is interested in a career in cloud computing, irrespective of prior experience or knowledge, but is willing to go through a training programme prior to being introduced to an employer.
Requirements
No prior experience or knowledge in IT or cloud computing necessary
Individuals must be willing to learn through a part-time, online training programme that lasts 6 months before starting work as an AWS Solutions Architect.
A good grasp of English is essential
Benefits
Become a qualified AWS Solutions Architect within 6 months
Guaranteed work experience
The fastest way to launch a career in cloud computing for individuals who have little to no prior experience
All training and work experience is done remote / online.

Dundee, UK
Negotiable Salary

Workable
Integration Architect
Required Skills:
Key Responsibilities:
• Evidence of strong process, technical and team leadership skills, with a passion for delivering leading edge designs and inspiring a culture of technical excellence and innovative solution design.
• Experience of navigating the complex landscapes of technologies, 3rd party suppliers (driving the procurement process), internal and cross-government (or similarly complex) teams.
• Management & delivery of complex service integration solutions within time, cost and quality targets, ensuring solutions are robust, resilient, and appropriately implemented, tested and documented.
• Work in digital technologies and approaches including cloud (SaaS/PaaS/IaaS/cloud native), common front and back end technologies, software defined infrastructure, continuous delivery and DevOps. AWS cloud experience preferable.
• Design hybrid Integration solution and migration path for on-prem / cloud services.
• Experience of owning and contributing to the technical roadmap and strategy.
• Experience in anticipating and advising on future technology changes that present opportunities for the application or service.
• Ability to communicate clearly in a language which meets the needs of different users/stakeholders through selecting the appropriate channels & formats and managing expectations whilst adapting to stakeholder's reactions with flexibility.
• Identifying process improvements and defining best practice, inspiring teams to follow it.
• Understanding of Lean, Agile and DevOps principles
• Mentor team of varied experience levels
• Certification – preferably in TOGAF, Oracle, AWS Solution Architect Associate/Professional or similar
Essential Skills:
• Expereince in varied Architecture Landscape touch points of both On-Prem & Cloud, Hybrid, varied Programming Languages, Infrastructure(DR), Security, CI/CD, Scalability , Resilience and Performance
• Exposure to Relational/Oracle, PL/SQL, SQL Developer, Toad, DW, NoSQL Database concepts
• Experience in integration gap analysis, performance analysis and proposing solutions based on varied product evaluations
• Expertise in Integration technologies and platforms such as Mulesoft, files(using FTP, SFTP, MoveIT), MQ, CDC, Message Bus, Hub & Spoke, Pub/Sub
• Ability to evaluate current system, run POC and suggest to Business & Tech stakeholders of products fit for purpose addressing the performance & other bottlenecks in BAU system
• Exposure to Security standards for Data in Transit & Rest such as TLS / SSL, Data Encryption
• Knowledge on UK GDPR, PII, PCI-DSS data standards
• Implementation of designs related to Batch processing patterns involving Talend, Quartz or similar.
• Experience of running projects in the capacity as Integration Architect in GDPR related projects involving Data Sourcing, Validations, Integration, Data Disposition, Auditing & Reporting
• Ability to treat Data as an Asset, Architect & provide Solutions aligned to it
• Working knowledge in Java 8+ with Clean Architecture, Mockito, Java Spring, Spring Boot, Spring Batch, Apache Camel
• Extensive experience working in Java, microservice architecture, containerisation, enterprise integration patterns, data storage in a highly available, distributed products.
• Cloud native delivery skills following open standards in – Containers As a Service/PaaS/IaaS, AWS CDK, Fargate, Secrets manager, Lambda, ECS, EKS, S3, MongoDB Atlassian, Serverless Functions and data insight solutions.
• Experience in designing systems for integration and re-use, using frameworks/standards, technologies, and design patterns such as API Gateways, REST, Message Brokers and token-based security.
• Exposure to Auth & Auth principles & tools such as SAML, OpenID, OAuth, JWT, OKTA, AWS Cognito, Hashicorp Vault
• A demonstrable record of designing solutions to key non-functional requirements including cyber/security policies, resilience, logging, errors and scalability abiding SLA
• Experience in creating & guiding in Architecture Artefacts such as Integration Strategy, High Level Design, LLD, Estimation, Product Evaluation Matrix, Gap Analysis, Performance Matrix

Glasgow, UK
Negotiable Salary

Workable
Trainee AWS Solutions Architect
Take your first steps towards a new and exciting career in Cloud Computing.
e-Careers is a dynamic and forward-thinking training company that is dedicated to changing lives through innovative training solutions.
The market is facing a severe skills shortage for newly trained AWS Solutions Architects. e-Careers will provide you with the training and certifications before matching you to an employer where you will undergo a remote work experience programme. If successful, our employer will offer you a full-time paid job.
We are looking for motivated and ambitious individuals who may not have any prior experience but have the hunger to start a career in cloud computing.
What the Traineeship Offers:
6 months of online, instructor-led training through weekend classes
Official AWS certifications
Mentoring and coaching
Hands-on-labs and practical experience
Guaranteed remote work experience
The Process
Training -> AWS Certifications -> Work Experience
Who Should Apply
Anyone who is interested in a career in cloud computing, irrespective of prior experience or knowledge, but is willing to go through a training programme prior to being introduced to an employer.
Requirements
No prior experience or knowledge in IT or cloud computing necessary
Individuals must be willing to learn through a part-time, online training programme that lasts 6 months before starting work as an AWS Solutions Architect.
A good grasp of English is essential
Benefits
Become a qualified AWS Solutions Architect within 6 months
Guaranteed work experience
The fastest way to launch a career in cloud computing for individuals who have little to no prior experience
All training and work experience is done remote / online.

Glasgow, UK
Negotiable Salary
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