Scotland Call Centre & Customer Service Job Listings

Indeed

Maintenance Assistant

**Job Ref:**BAL1733 **Branch:**Dalnaglar Care Home **Location:**Dalnaglar, Crieff **Salary/Benefits:**£12.30 per hour **Contract type:**Permanent **Hours:**Full Time **Shift pattern:**over 5 days 9-3 **Hours per week:**30 **Posted date:**07/07/2025 **Closing date:**09/08/2025 **About the Role:** Make a rewarding difference in people's lives every day with BCG. Whether you are new to the care sector or have experience, working within a BCG care home can be incredibly fulfilling. As a Maintenance Assistant, you will ensure our residents live in a place that is proactively inspected and superbly maintained, helping to create the safe and attractive environment our residents deserve. You will conduct a variety of routine maintenance tasks, checks to services, apply basic fixes to equipment and systems, and ensure facilities are fully functional. Additionally, you'll carry out audits and keep records up to date. This is an excellent opportunity that offers a varied and busy workload with no two days being the same. **About You:** To join us as a Maintenance Assistant, you will need some experience in property maintenance. You will enjoy completing general maintenance tasks and conducting basic repairs to help maintain the high standards of the home. From helping residents decorate their rooms to replacing fixtures and fittings, this is a varied and busy role that requires flexibility and great team-working skills. Successful candidates are subject to satisfactory references and a PVG check and must be authorised to work in the UK. **What BCG Offers:** * Company Pension Scheme. * Colleague Discounts - access to hundreds of offers and discounts through our award winning Colleague Rewards Platform. * WageStream -- Financial wellbeing and flexible access to pay as your need it. * Wellbeing Support - Free of charge access to an independent and confidential Colleague Assistant Programme, covering physical, mental, and financial support. * Colleague recognition scheme. * Personal development and career progression opportunities. * Access to the Blue Light Card discount scheme. * Refer-a-friend bonus. * Paid enhanced PVG application. * Flexible schedules. * Free on-site parking. * Free uniform provided. Join us at BCG, where your dedication and passion will be highly valued, and become part of a supportive, rewarding community that delivers *Care that Makes the Difference.* *#INDH1* **Crieff/Dalnaglar** Our Victorian-era home in the heart of Crieff overlooking the Perthshire countryside updated in order to provide our residents with a spacious, warm and homely environment in which they feel safe, secure and most importantly, at home. * 37 tastefully decorated en-suite resident bedrooms, many with views over our landscaped gardens * Bright and spacious Victorian-style conservatory with wonderful panoramic views or the Perthshire countryside * Internet access for residents and visitors at our 'Internet Corner' facility

Crieff PH7, UK

Negotiable Salary

Personal Banker, Mobile Branch Lead63093913718913121

Indeed

Personal Banker, Mobile Branch Lead

Join us as a Personal Banker, Mobile Branch Lead * If you have a passion for delivering excellent customer service along with good banking knowledge, we'd like to hear from you * We'll look to you to deliver an exceptional experience to our customers who use our mobile branch banking services * Crucial to this role will be your ability to complete our mobile branch driver training, which includes driver refresher training * This job does not meet Skilled Worker visa sponsorship requirements What you'll do Our Mobile Branch banking service provides local communities with vital access to branch banking needs. You'll be acting as the first point of contact to customers in these locations, processing transactions, answering queries and identifying opportunities to help and refer them to specialists across the bank. We'll also be looking to you to follow safe and secure mobile branch operating processes, making sound health and safety decisions for colleagues and customers using the service. Day to day you'll be: * Processing all customer branching transactions and making sure that customer records are up to date * Developing relationships with customers to understand and meet their needs and using your knowledge to explain the benefits of our products and services * Building and maintaining a thorough understanding of the local community, community hubs and key stakeholders The skills you'll need You'll need to be over 25 and have held a valid driving licence for 2 years to drive one of our Mobile Branch vehicles. Ideally, you'll already have a category C1 license, but if you don't, we'll provide comprehensive training and cover the cost. It would also be an advantage if you already hold a Driver Certificate of Professional Competence. Additionally, you'll need: * A passion for customer service and strong attention to detail * The ability to thrive under pressure and the determination to continuously improve service for our customers while meeting your personal and branch goals * Strong communication and interpersonal skills to explain our products and their benefits to our customers in a meaningful way * The ability to work independently and on your own initiative How we'll reward you You'll join us on a competitive salary starting of £26,010 pro rata for the hours you work. You'll also benefit from: * A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme * A generous holiday entitlement of 33 days, pro rata for hours worked * A monthly contribution to your retirement fund To find out more about the benefits we offer, check out our rewards and benefits page. What else you need to know Your working pattern You're joining an incredible network of colleagues who are here for our customers whenever and wherever they need us. You'll need to be flexible in terms of the hours you work, typically you'll be working during branch opening hours which will be between the hours of 9am and 5pm, Monday to Friday and rotational Saturdays, and will include some bank holidays. Your learning journey Your journey starts with a comprehensive training programme where you'll gain a range of new skills, and the confidence to use them. You'll benefit from ongoing coaching and support, that will open the door to further career opportunities too.

Oban, UK

Negotiable Salary

Workable

Security Officer

LOCATION: X-Site, Renfrew WORKING HOURS: working on a rotating 9 week rolling roster with other members of the security team, 40 hours per week PAY RATE: £13.00 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE This is an important role as a public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. KEY RESPONSIBILITIES • Readily interact with all visitors/tenants within the X-Site Braehead leisure facility, delivering first class customer focused service • Carry out regular patrols of the centre as detailed in the site assignment Instructions, always being proactive • Continuously look for opportunities to be of assistance to visitors at the centre, proactively helping wherever opportunities arise • Safeguard the site to ensure a non-threatening environment for all visitors/tenants • Ensuring all incidents are managed in accordance with site policies and procedures • Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported • Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve • Record/log all non-conformances and emergencies with the appropriate control room operatives • Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed • Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices • Maintain vigilance and highlight/manage unauthorised access by banned individuals • Ensure radio procedures are always adhered to • Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to • Undertake any other reasonable duties as required to meet the needs of the business. • Any other reasonable duties as requested by your line manager • Ensure a timely response to all security issues and events • Complete all training requirements as requested by line manager • Be available to cover at least one additional shift per month if requested to cover absence/annual leave • Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team • Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard REQUIRED SKILLS AND EXPERIENCE • SIA Front Line or SIA Door Supervisor Licence is required. SIA CCTV Licence is desirable. • Take ownership of all situations to ensure tasks are completed or escalated when necessary. • To always stay motivated aim high and achieve • To respect all staff and visitors within the centre. Benefits We’re proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our careers page ABOUT US ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Renfrew, UK

£13/hour

Personal Banker (12 months)63093913701121123

Indeed

Personal Banker (12 months)

Join us as a Customer Service, Personal Banker in Oban * You'll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals * We'll look to you to proactively find ways to continually enhance our customer banking experience * We'll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training * This job does not meet Skilled Worker visa sponsorship requirements * We're offering this opportunity for a period of twelve months **What you'll do** ------------------ As the first point of contact in our branches, customers will be at the very heart of your role, so you'll be committed to providing outstanding service in every interaction. You'll work with high levels of accuracy as you provide each customer with a seamless and positive experience. Day-to-day, you'll be: * Having proactive conversations, understanding the needs of our customers and helping them with their banking needs * Completing general banking requests such as payments, balance enquires and transfers * Helping customers to understand the different ways they can bank with us and the range of services we can offer * Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience **The skills you'll need** -------------------------- To be successful in this role you'll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you'll need to highlight the benefits of our products and procedures to our customers in a way that's easy to understand. You'll also need: * A passion for customer service and strong attention to detail * The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals * Strong interpersonal skills and the ability to work well as part of a team * The commitment to develop new skills and responsibilities **How we'll reward you** ------------------------ You'll join us on a competitive salary starting of £26,010 pro rata for the hours you work. You'll also benefit from: * A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme * A generous holiday entitlement of 33 days, pro rata for hours worked * A monthly contribution to your retirement fund To find out more about the benefits we offer, check out our rewards and benefits page. **What else you need to know** ------------------------------ ### **Your working pattern** You're joining an incredible network of colleagues who are here for our customers whenever and wherever they need us. You'll need to be flexible in terms the hours you work, typically , you'll work during branch opening hours which will be between the hours of 9am and 5pm, Monday to Friday and rotational Saturdays, and will include some bank holidays. ### **Your learning journey** Your journey starts with a comprehensive training programme where you'll gain a range of new skills, and the confidence to use them. You'll benefit from ongoing coaching and support, and study towards a recognised external qualification that will open the door to further career opportunities too.

Oban, UK

Negotiable Salary