As a Service Quality Specialist (SQS)/Warranty Administrator, you will serve as a key liaison between the Porsche Centre, customers and the manufacturer. You will be vital to the warranty claims process by ensuring correct time recording and reducing claim error rates. Preparing, submitting and tracking warranty claims, ensuring timely reimbursement and maintaining detailed records. You will also technically support a team of vehicle technicians and provide dynamic quality control, including final vehicle testing. You will manage the progression of the repair of customers vehicles, whilst ensuring adherence to Porsche’s service process and warranty standards. The SQS, drives and improves the overall productivity of the workshop, whilst increasing customer satisfaction though vehicles being fixed first time. Responsibilities Administer warranty and goodwill repairs, including claims, documentation, and campaign communication Verify warranty claim accuracy, completeness and compliance with manufacturer guidelines Provide technical support and guidance to technicians, managing repair progression, systems, and processes Stay up to date with manufacturer policies, bulletins and procedures Develop workshop processes aligned with Porsche Service and warranty standards Control workshop repair quality through inspections, tests, and ensuring manufacturer standards Manage Porsche Request Management System for technician support and communication. Support parts processes, including pre-pick and returns to Porsche. Provide regular feedback on repair quality to management and recommend improvements. Requirements Minimum Qualifications Full UK Driving License Experience in Warranty Administration in the automotive industry Familiarity with dealership management systems (DMS) Great customer service skills, to ensure customer satisfaction throughout the claim process Sound mechanical and technical skills Experience of working within a franchised automotive dealership A track record of performing within a fast paced, workshop environment Proficiency in Microsoft Office suite Desirable Qualifications Level 3 Diploma in Light Vehicle Maintenance Level 3 Diploma in Auto-Electrical and Mobile Electrical Operations Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement Benefits Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.   PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.  In return, we offer Industry leading salary plus10% bonus, paid monthly 33 days holiday, with extra for long service Fixed hours each week - no shift patterns. Monday to Friday - 8am to 6pm with 1-hour unpaid break per day. Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre: Porsche Centre South London, is located off the A20 towards Bexley. With free onsite parking a stone’s throw away from the local Tesco Superstore. It’s also a five-minute drive from Bannatyne Health Club and Orpington’s Retail Park. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.  

Reporting to the Aftersales Manager, as the Service Team Manager, you will oversee the Service Advisor and Service Quality team, to ensure excellent customer service and efficient handling of vehicle service and repair appointments. In his role, you will be the key liaison between our customers and the workshop, managing workflows and the customer journey from the initial booking through to the vehicle return. You will ensure all service activities are coordinated efficiently between customers and the service team, contributing to workshop productivity, customer retention and the overall success of the Aftersales Department. Responsibilities: Supervise and support the Service Team, monitoring performance and providing coaching and training as needed Liaise with the workshop/technicians to ensure work is prioritised and service/repair booking time frames are met Monitor progress of repair jobs and proactively manage delays Identify opportunities to improve workshops and customer touchpoints, working with the Aftersales Manager to enhance operational efficiency and profitability Act as the first point of contact for technical customer issues or customer complaints, ensuring efficient resolution Maximize service marketing campaigns Requirements Minimum Qualifications: Valid full Driver’s License Proven experience in service reception or customer service management Experience in a high value retail brand, understanding the expectations and standards required in delivering exceptional customer service Excellent knowledge/ understanding of the motor industry   Excellent verbal and written communication skills Proven track record of achieving operational targets.  Desirable Basic vehicle repair knowledge Knowledge of automotive or technical service processes Familiarity with service management software (e.g. Kerridge, CDK) Benefits Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.   PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer Basic Salary up to £45,000 per annum, depending on experience Monthly bonus payments – OTE of 35% of basic salary per annum A tax efficient VW Group Vehicle Option of a second VW Group Vehicle at a preferential leasing rate 33 days holiday, with extra days for long service Fixed hours each week - no shift patterns. Monday to Friday 8.00am to 6.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm. Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Employee representative body - your voice at work Centre: Porsche Centre South London, is located off the A20 towards Bexley. With free onsite parking and stone’s throw away from Tesco Superstore. It’s also a five-minute drive from Bannatyne Health Club and Orpington’s Retail Park. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.

As a Porsche vehicle Technician, you will maintain, repair, and service our customer’s vehicles to the highest standard. Communicating effectively with the Service Team, you will seek to diagnose potential problems, fix mechanical and/or electrical issues or carry out routine service work. All the while ensuring the highest level of accurate record keeping and ensuring vehicles are fixed first time, and exceeding customers’ expectations. Responsibilities: Identifying problems with vehicles using diagnostic tools and equipment Carrying out repairs and service work across the whole Porsche vehicle range Performing road tests to ensure repairs were successful and vehicles are functioning properly. Documenting services performed, parts used, and any issues found during inspections. Communicating with the Service Team or customers about vehicle issues and repair options. Ensuring all work is performed in accordance with safety regulations and Porsche’s exemplary customer service level expectations Keeping up with the latest automotive technologies and repair techniques. Requirements Minimum Qualifications: A full vehicle (Category B) driver’s license, ideally for a for a minimum of two years Level 2 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualification Experience of working within a franchised automotive dealership Excellent mechanical and technical skills to be able to diagnose and repair faults on a wide range of vehicles Ability to work quickly, diligently and efficiently Desirable Qualifications: Level 3 Diploma in Light Vehicle Maintenance Level 3 Diploma in Auto-Electrical and Mobile Electrical Operations Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement Experience of working within a prestige franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.   Benefits PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.  In return, we offer: Competitive Salary along with monthly Bonuses for exceptional performance Salary increases as you progress through your Porsche training and accreditation Guaranteed monthly bonus payment for the first 3 months of your employment 33 days holiday, with extra for long service Fixed hours each week - no shift patterns. Monday to Friday 8.00am to 5.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm. Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Employee representative body - your voice at work Five full sets of work wear along with Porsche jumpers, gilets, jacket and safety boots Centre: Porsche Centre South London, is located off the A20 towards Bexley. With free onsite parking and stone’s throw away from Tesco Superstore. It’s also a five-minute drive from Bannatyne Health Club and Orpington’s Retail Park. Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.

Share Your Language Skills & Change Lives: Volunteer with Language Connect for Ukraine Looking for a meaningful way to volunteer from home? As a native or fluent speaker in any language, you can help Ukrainians develop the language skills they need to rebuild their lives. Through simple video chat sessions, you'll have rewarding conversations while making a real difference. Why Volunteer With Us? Create real impact by helping Ukrainians develop essential language skills Connect with learners through easy-to-use video sessions Choose your own schedule with our flexible booking system Gain valuable teaching experience Join a supportive global community of volunteers Perfect For You If: You're a native or fluent speaker of any language You can commit to at least 1 hour per week You're patient, empathetic, and enjoy helping others learn You have a stable internet connection and quiet space for video calls What You'll Do: Host friendly conversation sessions with Ukrainian learners Practice everyday language skills through natural dialogue Share your language and cultural knowledge Provide encouragement and support in a welcoming environment Join Us Today! Make a lasting difference in someone's life while developing your own skills as a language mentor. No teaching experience required - just bring your enthusiasm and willingness to help! Sign up Language Connect for Ukraine is an initiative of The Educational Equality Institute, with the aim of supporting 100,000 Ukrainians through education, upskilling, and employment opportunities. Benefits We Provide: A user-friendly digital platform Training and support materials An engaged volunteer community The flexibility to set your own availability Regular feedback and recognition

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. Our Luxury Partners: Fashion & Couture • Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana Jewelry & Watches • Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora Beauty & Skincare • Guerlain, Sephora, L’Oréal, Givenchy Automotive • Bentley, Jaguar, Genesis, Maserati, Vespa What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

The Venture Science Doctorate (VSD) program, 3rd cohort, starting January 2026. ** Applications for the January 2026 intake are now CLOSED. You can still submit an application if you're interested in being considered for future programs. ** About VSD The world’s first 3-year venture creation focused PhD program run by Deep Science Venture College at Woolf University: a globally recognised, decentralised institution widening access to higher education. Our focus is exclusively on solving global challenges in health, climate, agriculture and computation through science as the basis for designing research projects from first-principles, and creating new companies founded by candidates based on this research. The VSD is backed by a philanthropic consortium of mission aligned Partners, including Schmidt Futures, Innovate UK and SPRIN-D (Germany), and embedded in a global R&D coalition of universities and national labs, including National Physical Laboratory, the James Hutton Institute, Imperial College, Max Planck, the University of Edinburgh, University College London, Goldsmiths, University of London, Cornell University, the Mayo Clinic, and many others. Program outline: The aim of year 1 is for candidates to familiarise themselves with a given industry and mapping the landscape to identify areas of opportunity for high-impact venture creation. In a process called Scoping, candidates will identify the optimal solution to a given problem and - alongside accredited courses such as experimental design - perform lab work to develop their hypotheses, and contact partner research groups for further experimentation. Year 2 is focused on invention and further developing the initial hypotheses, working within leading research groups to prove the technology against the original hypothesis and validate it through techno-economic analysis. The goal for year 3 is building further on the research from the previous two years to develop a scalable technology capable of product market fit. If necessary, candidates may join multiple different research groups to do this. Having validated the technology, candidates will work with experienced venture partners to build a complementary team and a rock-solid investment case before venture incorporation and spin-out. At incorporation, all the intellectual property is transferred into the new venture, which the candidate continues to lead as a co-founder, with continuous support from DSV. Full details of the program, including FAQs and Prospectus Download available on the dedicated VSD site here. Requirements The program is full-time and primarily remote (from anywhere) with in-person study conducted in research laboratories. Applicants for VSD should be impact-driven, want to launch a science company using advanced research and be determined to do this in just a few years. You should apply if: You're impact-driven and have demonstrated interest in investigating or solving large-scale societal problems in climate, agriculture, health or computation; You want to build a global science-based company that will make a huge positive impact; You're entrepreneurial and can share examples of past experience related to innovation/new technology development/startups/etc.; You have a Masters degree related to science/engineering (BSc and equivalent also accepted, PhD also accepted); You're determined enough to spend 1 week, during the application process, finding an optimal approach to a societal problem in your own time, using Deep Science Ventures' scoping ideation methodology. We actively welcome candidates from any part of the world and any walks of life to apply - our primary focus is on mission alignment and the desire to create impact through science. Benefits Deep Science Ventures College will cover the tuition and all other expenses related to programme curriculum and research activities. Additionally, each student will receive a monthly stipend of £2,800 (living costs + health insurance subsidy) and upon spin-out you/your co-founder(s) will have the majority ownership in the venture. You'll join a global community of >200 science entrepreneurs across our portfolio and programs, work with some of the world's most entrepreneurial professors, research labs and government agencies supporting the VSD, and access top-tier investors/funders backing deeptech ventures. ____ About DSV Deep Science Ventures is creating a future in which both humans and the planet can thrive. We use our unique venture creation process to create, invest in, and spin-out science companies. We empower entrepreneurial scientists to combine scientific expertise and models for business to synthesise high-impact ventures de novo. We are a team of operators who have founded companies and led the translation of science at some of the most respected universities, charities, funds, and government agencies. 2/3 of the team have founded or led a company at C-suite, and 65% have a Ph.D. We are deeply involved in each venture. You will access our industry network and receive advice on follow-on fundraising strategy, including introductions to seed investors and potential customers from our global network. Furthermore, you will receive support with term sheet negotiation, grant applications to leverage further non-dilutive funding and value uplift, and access to a community of seasoned science founders in our portfolio. We offer mentorship and guidance through weekly deep-dive work sessions, access to our opportunity insights and knowledge base, a global network of experts, a community of other science founders working on launching their own companies, and a curated collection of resources and proprietary tools. We offer Co-Founder(s) sourcing and assessment via our proprietary tools, advisory board sourcing, advice on technical and commercial investment milestones, co-development of technical roadmap and go-to-market strategy, investment readiness pre-launch with further focus on technical and commercial proof, and customer development support. To learn more about why we launched the VSD program, visit our article on Why we need to reinvent the PhD. ** Applications for the January 2026 intake are now CLOSED. You can still submit an application if you're interested in being considered for future programs. **

At eSalon, we’ve transformed the way people experience at-home hair color. Our licensed colorists create custom, salon-quality formulas made to order and delivered straight to each client’s door. With millions of unique color combinations, we bring personalization, professional results, and confidence to clients around the world. We are looking for a bilingual German speaking Customer Service Representative to join our team. If you’re a native German speaker with strong English skills, this fully remote role (based in the UK and reporting to our UK/EU Customer Service Manager) could be the perfect fit. We’re seeking someone who is empathetic, persuasive, and a natural communicator—someone who can build strong connections with customers, turn challenges into solutions, and ensure every interaction is a positive one. In this role, your ability to engage with clients will not only reduce churn but also provide meaningful insights into our products, services, and overall customer experience. This is a remote, full-time position; however, you must be based in the UK and will be required to travel to our London Office for occasional trainings and team-building events, so candidates must be local to the area. Responsibilities: Working in a call center environment, answering a high volume of inbound retention and customer service calls from across the US, UK and EU. Provide customer service via many channels including phone, email, and chat in both English and German. Retain clients in accordance with company requirements and customer needs. Meet and exceed individual goals. Document client interactions accurately. Communicate ongoing retention activity and progress. Project professionalism and work cooperatively with other departments and seek further advice and guidance when necessary. Other duties as required. Requirements 1+ years customer service or call center experience Native German speaker whose also fluent in English (reading, writing, speaking) Top notch phone presentation skills. Active experience utilizing CRM systems to document daily calls, meetings, and activity is required. Must be organized, self-motivated, driven, and have an appetite to succeed. Consistent track record of retaining a high percentage of clients. Excellent writing skills. Stable work history. Highly motivated & energetic. Flexible and able to thrive in a fast paced, high growth environment. Must be able to commute to the London office occasionally for training and team-building events. Must be authorized to work in the UK without sponsorship and perform the role from within the UK. Benefits  £32,500 annual Salary  Full Time Standard Benefits Pension 28 Days Holiday  Fully Remote position  Rewarding culture & work / life balance

About the opportunity: We are the internal recruitment partner for our client, a global organisation offering excellence in manufacturing solutions for the aerospace market.  Are you passionate about precision, quality, and aerospace engineering? Do you thrive in a dynamic manufacturing environment where attention to detail is everything?  We’re on a mission to deliver excellence and we need a dedicated Quality Control Inspector to help us ensure our products meet the highest standards.   Responsibilities: Verifying the conformity of aerospace parts, assemblies, and sub-assemblies to engineering drawings and customer requirements Completing detailed and traceable inspection records Supporting production teams with batch verifications and first-off inspections Compiling First Article Inspection Reports (FAIRs) Performing inspections throughout the manufacturing and supply chain process Reporting and escalating non-conformances, and supporting root cause investigations Actively participating in Continuous Improvement and New Product Introduction meetings Requirements The successful candidate will be able to demonstrate the following:  Ability to read and interpret technical drawings and specifications Solid experience in inspecting precision components Familiarity with inspection tools, CMM equipment, and industry measurement techniques Experience in aerospace or pharmaceutical environments preferred Strong communication and organisational skills Confidence to challenge and escalate quality issues HND or equivalent qualification, with a good grasp of imperial and metric systems would be desirable. Benefits In return we are offering:  A competitive salary of £32,000 - £40,000 dependent on knowledge and experience with an additional late shift premium. 39 hours over 4 days (5pm - 3:15am) 23 days holiday pro rata increasing to 26 days after 5 years’ service, plus bank holidays. Life assurance scheme. Auto enrolment pension scheme. Employee Assistance Programme. Employee Referral Scheme. Employee Recognition Scheme. Long Service Awards.  Interested? Then APPLY now for immediate consideration.

Unique Training Solutions Ltd (UTS) are the leading provider of training and apprenticeships to the Health, Housing and Social Care sectors across the UK. With over 20 years’ experience we have built a brilliant reputation for developing and delivering high quality programmes, providing our customers with an outstanding experience in both training delivery and customer service. We are actively hiring across Greater London and the following home counties Berkshire, Buckinghamshire, Essex, Hertfordshire, Kent, Surrey, and Sussex We are excited to be delivering Oliver McGowan accredited training and are welcoming applications from trainers who are either; already approved Oliver McGowan trainers or those who are willing to undertake the Oliver McGowan facilitating trainer training with us.  We are keen to hire associate Trainers with qualifying levels of expertise and experience in supporting individuals who are Autistic or have a Learning Disability and can competently deliver training at managerial level.  As a facilitating trainer you will support the delivery of Tier 1 & Tier 2 training sessions.  Requirements We are ideally looking for experienced facilitating trainers who have a background in delivering training in Autism, Learning Disabilities or both.  This roles requires you to Deliver high quality Oliver McGowan training.  Work alongside experts with lived experience.  Have in-depth knowledge and experience of working within services supporting people with a Learning Disability or Autism and be able to work as part of a team of trainers. This includes experts with lived experience, with a Learning Disability and/or Autism.  Ensure all delivery is in accordance with The Oliver McGowan delivery model, current legislation, best practice and within UTS policy.  Provide guidance and support to all learners.  Deliver within an agreed timescale that meets a customer and learners needs.  Communicate content with enthusiasm, articulation, and confidence.  Become a part of the UTS training community which will invite you to attend company meetings, provide programme updates and give you a platform to communicate with our network of national trainers.  We would like you to:  Be excited and driven to deliver exceptional programmes and customer service. We want you to really be motivated by motivating and influencing positive change in others.  Have prior experience of delivering training across the sector, ideally both face to face and virtually.  Have a strong background in Health and Social care with a great emphasis and proven competencies in the sector.  Have experience of working in, or training within, a clinical setting  Be passionate about our sector and want to share your knowledge and experience through delivery of subjects, maintaining a high skill level in training and supporting our learners and customers to achieve exceptional results.  Want to raise the bar and continuously champion excellent training within Health, Housing and Social Care.  Hold a teaching qualification  We do need you to:  Pass a DBS check.  Evidence your sector expertise and training capabilities  Training you will be delivering:  Oliver McGowan mandatory training Tier 1 and Tier 2.  Benefits UTS are competitive payers and as importantly, we value and support our training team, whether permanent or associate and with a great head office team and benefits. We want to make sure we are adding value to your portfolio and that we are the hassle that you might incur as a freelance trainer elsewhere. If you are also interested in permanent opportunities, please make a note on your application.  Our Trainers and Associate Trainers will receive: Competitive day rates  Mileage at a set rate per mile  Fully developed materials for delivery  CPD sessions at our head office and via teams  A yearly AGM to include a CPD session and a social event  We are able to offer either Permanent/Associate and full-time or part-time (full days only) Our training is delivered Monday to Friday but travel and overnight stays may be required dependant on location of bookings,, reasonable costs are covered. Pay: Starting from £180.00 per day  Holiday pay is accrued based on contract type and all other benefits are discussed based on capability at interview