Tonbridge Customer Service - Call Centre Job Listings

Hyde Park Winter Wonderland Staff 25/2663580286316289120

Workable

Hyde Park Winter Wonderland Staff 25/26

Be part of London’s most spectacular and iconic home of winter fun and help us create a world of joy and excitement for everyone this festive season. Celebrating a long-standing London tradition and partnership with the Royal Parks, Winter Wonderland is returning to Hyde Park this year from 13th November, 2025 to 1st January, 2026. For us, it’s all about working together and we are looking to hire collaborative team members across our different functional areas who are passionate about delivering a magical experience to our guests, helping them to create memories that will last throughout the year. We are currently hiring for the following roles: BOX OFFICE STAFF BAR STAFF BAR SUPERVISORS BAR MANAGERS BAR ICE STAFF ICE MARSHALS ICE RINK ASSISTANTS ICE SLIDE ASSISTANTS MAGICAL ICE KINGDOM HOSTS CUSTOMER SERVICE ASSISTANTS Requirements Candidates must be able to work at least 35 hours per week to include some availability over weekends, be over the age of 18 and eligible to work in the UK. Preference will be given to candidates who can demonstrate exceptional customer service skills and a real desire to make Winter Wonderland the very best it can be. To qualify as an Ice Marshal you will need to be a competent skater to assist guests with their safety and enjoyment. You will also need to own your own ice skates. Benefits We offer a competitive rate of pay, staff discounts and incentive schemes and a fun, festive atmosphere. As an event we celebrate inclusivity and accessibility and we want to reflect this in our workforce too. We aim to create a diverse and supportive environment where everyone can thrive regardless of their age, race, gender, disability or sexual orientation.

London, UK

Negotiable Salary

Customer Success Manager (SaaS)63580285558785121

Workable

Customer Success Manager (SaaS)

Freight forwarding is a $200B+ industry you might not know about, but it’s the backbone of the global economy, ensuring goods move seamlessly around the world. Freight forwarders—like DHL, FedEx, and UPS—act as “travel agents” for goods, managing the complex operations that keep supply chains running. Surprisingly, this critical industry remains largely untouched by modern software, with many processes still managed manually or through outdated systems. The eco-system is so fragile that one missed email can disrupt an entire shipment, leading to delays, poor service, and financial losses. At Raft, we’re building an AI platform to automate freight operations. From auditing invoices and preparing customs filings to syncing information across systems, we empower operators to work more efficiently and accurately. The impact? Faster service, fewer errors, and more time for businesses to focus on growth and customer service. We’re fortunate to have the support of top investors who are just as passionate as we do about transforming the industry, including Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam), and Dynamo Ventures (Sennder, Stord, Gatik). As a Customer Success Manager, you'll own and manage a portfolio of customers, helping them maximise value from the platform. Want a glimpse into how Raft's Customer Success team drives innovation for freight forwarders? Our Enterprise CS Manager, Adele Miftari, shares key insights in her must-read blog: What Freight Forwarders Need to Know to Succeed with AI Partnerships. Day-to-day you will: Own and manage the entire customer lifecycle for your portfolio of customers. Your customers will comprise of mid-market and enterprise Freight Forwarders. Be the Expert, and earn the Trusted Advisor status with your customers Build, nurture & own relationships with key stakeholders Build and execute Success Plans for your customers, helping them maximise value from the platform Drive product adoption and customer advocacy Organise and lead regular business reviews Coordinate cross-functionally with other teams to help drive the right outcomes for the customer Be the Voice of the Customer We specifically want someone who has: Experience in the Freight Forwarding / Supply Chain industry Customer Success Management experience in a SaaS environment Comfortable with the use of technology Great people skills and at ease communicating with stakeholders from all levels of an organisation. Sound business judgment and decision-making abilities The mindset of continuous improvement with a desire and drive to own, manage and develop new or existing processes Excellent written and verbal communication to stakeholders Apply because you want to... Have the opportunity to work in a global market and compete with best in class companies that are on the front line of innovation Work in a modern Product-led company Get exposure to working with stakeholders on a global level across different industries Work in a tech, fast-paced and challenging environment that provides opportunities for professional and personal growth Work in a multicultural environment Requirements

London, UK

Negotiable Salary

Retail Associates (Freelance - As required)63580284873089122

Workable

Retail Associates (Freelance - As required)

We are a small business with a big mission - and we'd be thrilled to have you join us! Successful applicants will be contacted mid-Feb 2025 for interviews. (Excited to speak soon!) Ideal Start Date: We will be at variety of fairs and popups from April onwards. - - - - - who? Grounded 1002 is dedicated to helping individuals become the best version of themselves. With a strong online presence and highly sought-after in-person experiences, we are seeking passionate individuals to contribute to our ongoing success and growth. Our temporary retail popups serve as a physical extension of our mission. We are currently looking for Retail Associates to join us on a project basis to assist at pop-up stores, exhibitions, concerts, and festivals. what? You will have the opportunity to engage with customers in-person, whether it be through workshops, concerts, lectures, retreats, or pop-up stores and exhibitions. Your extensive knowledge and passion for our products and services will be crucial in helping customers on their wellness journey and ensuring they find the perfect solutions for their needs. With our focus on educational content, experiences, and luxury wellbeing products, our aim is to inspire individuals to embrace curiosity and improve their overall well-being. If you enjoy connecting with people, have a keen interest in wellness, and thrive in a dynamic and customer-centric environment, then this is the perfect opportunity for you to contribute to our mission. where and when? The first event will take place at Kensington Olympia from May 24th - May 27th at the Mind Body Spirit Festival. After that, plan to showcase in various environments across London ranging from one-day to one-week events. We are flexible with the days and hours - our main goal is to have passionate, smart, and caring individuals work with us. how? As a Retail Associate, you will play a vital role in promoting an #intuitivelifestyle. We pay hourly for any events, gigs, festivals, or exhibitions you join us at. Responsibilities In this role, you will collaborate with the CEO, our Sales Advisor, and other freelancers to: Provide exceptional customer service to all customers, delivering a personalised and memorable shopping experience Educate customers about our luxury wellbeing products, including their features, benefits, and proper usage Assist customers in selecting the right products based on their needs and preferences Maintain a clean and organised retail store environment to create an inviting atmosphere for customers Process sales transactions accurately and efficiently, including handling cash, credit card transactions, and discounts Maintain an organised and appealing store display, ensuring products are accurately priced and stocked Generate leads and build relationships with potential customers, promoting the Grounded 1002 brand Conduct product demonstrations and educate customers about the benefits of our products Keep track of FAQs, feedback, and customer insights to help us improve After the retail events, collaborate with the CEO, Sales Advisor, and freelancers to develop and implement sales strategies and initiatives Stay up-to-date with current industry trends, product knowledge, and competitor offerings to provide accurate information and recommendations to customers Come join us on our journey to empower individuals to live their best lives and experience the transformative power of an intuitive lifestyle. Requirements High school diploma or equivalent 1+ year of retail sales experience, preferably in the health, wellness, or hospitality industry Strong communication and interpersonal skills Passion for health, wellness, and providing exceptional customer service High level of professionalism with colleagues and customers Ability to work in a fast-paced environment and multitask effectively Detail-oriented with excellent organisational skills Proficient in using point-of-sale systems and handling cash transactions Flexibility to work a flexible schedule, including evenings, weekends, and holidays Must be okay standing for 7+ hours Must be okay lifting products, cleaning, setting up retail displays Experience in visual merchandising is a plus Knowing languages in addition to English is a plus Benefits An opportunity for personal growth through participating in a variety of projects Free Grounded 1002 products Learn about best practices in wellness At Grounded 1002, we are dedicated to creating a positive and inclusive work environment where everyone is valued and celebrated We will provide ongoing training about our business and development opportunities to help you enhance your skills and foster personal growth with each project you join us for Succession planning: The successful candidate will have the opportunity to develop their part-time within Grounded 1002, either taking ownership of a specific function OR we encourage dialogue to help you fulfil your future goals, even if they are not with Grounded 1002.

Hammersmith, London, UK

Negotiable Salary

Warehouse Administrator & Customer Service Agent63500069789313123

Workable

Warehouse Administrator & Customer Service Agent

Zendbox, a leader in eCommerce fulfilment, is seeking enthusiastic and dedicated Warehouse based Administrator and Customer Service Agent who will provide exceptional support to our clients. Our mission is to enhance the customer journey by delivering top-notch service while maintaining the highest standards of operational excellence. Key Responsibilities: Act as the first point of contact for customers, resolving inquiries and issues via email, phone, and chat. Provide timely and accurate information regarding order processing, shipping, and product availability. Collaborate with internal teams to address customer concerns and escalate issues as necessary. Document customer interactions and update records to ensure accurate tracking of inquiries. Complete stock investigations and investigate warehouse errors, identifying corrective actions where appropriate. Requirements What you’ll bring: A proactive, can-do attitude with a strong customer-first mindset Good IT skills, including Microsoft Word and Excel Excellent attention to detail Previous warehouse experience Experience with warehouse management systems (preferred but not essential) Strong communication skills with the ability to respond to customer queries promptly and professionally A solid work ethic, high reliability, and a consistent focus on accuracy Benefits What We Offer: A dynamic, fast-paced work environment Opportunities for training and professional development Competitive salary and benefits package A supportive team culture that values your contributions

Paddock Wood, Tonbridge TN12, UK

Negotiable Salary