Indeed
Café Manager
**Overview**
We are looking for a **Café Manager or Deputy General Manager** to lead the day-to-day running of The Holt's café service. This is a hands-on, customer-focused role responsible for delivering a warm, efficient and professional café experience, supporting both our community ethos and our ambition to be a go-to local destination.
**Responsibilities**
* Oversee daily café operations including setup, service, cleanliness and close-down.
* Manage front-of-house café staff: rota planning, shift leadership, training and motivation.
* Deliver exceptional customer service that reflects The Holt's friendly, community-first ethos.
* Maintain high standards of food and beverage presentation and quality.
* Manage café stock levels, orders, deliveries and relationships with suppliers.
* Ensure café compliance with food safety, hygiene and health \& safety standards.
* Assist with planning and delivery of day-to-day food service and match-day offerings.
* Monitor customer feedback and make proactive improvements to service.
* Ensure the café is clean, welcoming, and well presented at all times.
* Collaborate with the kitchen team on menu planning, specials, and dietary requirements.
* Handle point-of-sale duties including cashing up and reporting daily takings.
**Qualifications**
* Proven experience working in a café or hospitality environment at a supervisor or manager level.
**Skills \& Abilities:**
* Excellent customer service and communication skills.
* Calm under pressure and solutions-focused.
* Organised, with good time management and multitasking abilities.
* Confident using till systems, rota software, and basic ordering systems.
**Personal Qualities:**
* Friendly, approachable, and community-minded.
* Takes pride in high standards of presentation and service.
* Flexible, proactive, and happy to lead by example on the shop floor.
* A team player who thrives in a dynamic, people-focused environment.
* Strong knowledge of food hygiene, allergen awareness, and barista skills.
* Experience in managing small teams and training staff.
This role is ideal for someone who loves hospitality, enjoys variety, and is passionate about creating a welcoming space for customers. You'll be a key part of The Holt's frontline team, helping to build its reputation and create great experiences every day.
Job Types: Full-time, Part-time
Pay: From £13.50 per hour
Expected hours: 20 -- 40 per week
Additional pay:
* Tips
Benefits:
* On-site parking
Schedule:
* Day shift
* Monday to Friday
* Night shift
* Weekend availability
Work Location: In person

Budleigh Salterton, UK
£13.5-0