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The position offers the opportunity to be at the forefront of innovative projects in prime locations across London, including high-end residential homes, luxury hotels, and more.\r\nKey Responsibilities\r\n Manage technical assistance and consultation services, ensuring seamless customer support.\r\n Liaise with customers post-sale to refine project details and ensure clarity.\r\n Place production orders and coordinate with factories for bespoke solutions.\r\n Investigate quality and installation issues, providing timely resolutions.\r\n Deliver product training to clients and internal staff, both on-site and in-house.\r\n Develop technical guides and resources for installation and product use.\r\n Foster relationships with architects, contractors, and designers to ensure project success.\r\n Maintain accurate project documentation and data within the CRM system.\r\n \r\n\r\nRequirements\r\nWhat We’re Looking For\r\n Strong understanding of construction practices / joinery or similar is highly desirable. \r\n Strong Project Management skills, who is Technically minded.\r\n Experience with AutoCAD LT or similar software, and an ability to create precise 2D technical drawings is desirable. \r\n Excellent communication skills, with the ability to liaise confidently with diverse stakeholders.\r\n A solutions-driven mindset with a passion for delivering exceptional service.\r\n Highly organised, self-motivated, and capable of thriving in a collaborative team environment.\r\n \r\nAbout You\r\nWhether you're transitioning from architecture, construction, or a related technical field, this role is ideal for someone who is enthusiastic, detail-oriented, and eager to grow within a dynamic environment.\r\nJoin a company where your voice matters, your ideas are valued, and your expertise will directly influence the success of bespoke projects that set industry standards.\r\n","price":"£45,000-60,000/year","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758792746000","seoName":"project-manager","supplement":null,"author":{"type":"author","userId":"796339224185376800","name":"","avatar":"https://uspic3.ok.com/post/image/2a1654e7-a2d4-4574-811c-4154d4ca4ba5.jpg","chatIcon":"https://sgj1.ok.com/yongjia/bkimg/chatIcon.png","chatAction":null,"phoneIcon":"https://sgj1.ok.com/yongjia/bkimg/phone.png","phone":"","topSeller":null,"totalOnlineCnt":null,"totalSoldCnt":null,"shopAccount":false,"companyName":"Workable","jobTitle":"HR","activeTime":"","kycTag":null},"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-uckfield/cate-other29/project-manager-6384547159782712/","localIds":"219","cateId":null,"tid":null,"logParams":{"tid":"2bbd60b1-6cb3-4ad8-b91a-cf2a31233a6e","sid":"531ad009-f5b7-4f1d-acea-3792210a6b67"},"attrParams":{"summary":null,"highLight":["Manage bespoke projects in London","Collaborate with clients and teams","Excellent career growth opportunities"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Crawley,England","unit":null}]},"addDate":1758792746857,"categoryName":null,"postCode":null,"secondCateCode":"other29","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4372,4373","location":"Sevenoaks, UK","infoId":"6384546641728312","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Pest Control Surveyor","content":"Rentokil Pest Control - Field Sales Consultant\r\nJoin Our Team and Make a Difference!\r\nEnjoy problem-solving and helping customers and earning commission? Become a Field Sales Consultant with Rentokil. Full training provided, no experience necessary. Apply now!\r\nWe're currently seeking a Field Sales Consultant to join our dedicated team at the Kent branches, covering the Gravesend, Chatham, Orpington and Tonbridge. If you enjoy managing your own schedule and solving unique customer problems in person, this could be the perfect opportunity for you!\r\n\r\nWhy join Rentokil? \r\n Competitive Salary Package: Start with a basic salary of £26,269 per annum.\r\n Expected OTE: £35,560 per annum, with bonus and commission schemes available \r\n Benefits: Company vehicle, fuel card, uncapped commission, mobile phone, Tablet, uniform and RI Rewards\r\n Relocation Package: Moving from more than 2 hours away to a location nearby? We may offer up to £5,000 to help you settle in.\r\n Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week)\r\n Industry-Leading Training: Receive top-notch training to support our customers’ pest control needs\r\n \r\nField Sales Consultant Role:\r\nIn this field-based role, you'll visit both new and existing customers, survey their properties, and determine solutions to address or prevent their specific pest issues. As daily travel is required, you should be comfortable being on the move. Providing excellent customer service is essential to everything we do, and your efforts will be crucial in ensuring our customers are satisfied with our service.\r\n\r\nRequirements\r\n\r\nField Sales Consultant Requirements\r\n\r\n Full UK driving licence held for more than two years, with no more than six penalty points.\r\n Self-motivated and target-driven\r\n Excellent problem solver\r\n Demonstrate excellent customer service and communication skills.\r\n Background in retail or sales is advantageous as you will be expected to work face-to-face with customers regularly\r\n You may be required to pass a DBS check depending on the role you have applied for\r\n \r\nBenefits\r\n\r\nBenefits\r\n Opportunity to earn more with regular bonus and commission schemes\r\n Access to a company vehicle and fuel card.\r\n Salary grading system - linked to performance for those colleagues who are keen to develop their careers within our business\r\n Opportunity to contribute to a Private Healthcare scheme \r\n Enrolment in our company pension scheme \r\n Explore exciting discounts and cashback offers from over 3,000 retailers with RI Rewards\r\n Our Employee Assistance Programme (EAP) - which is FREE to access and available 24 hours a day, 7 days a week to you as well as your family and friends. \r\n Long service recognition - which includes an extra five days of annual leave entitlement following the completion of five years of service\r\n Refer a Friend - to work for Rentokil Initial (and earn up to £1000)\r\n \r\nA Company Putting “People First”\r\n\r\nRentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider and its Ambius business is the world’s leading provider of plants and scenting. \r\n \r\nAs a business we focus on the Right People, doing the Right Things and in the Right Way. We invest a lot of time and money in training and in developing all of our colleagues to be the best that they can, and we are always looking for talented and driven people to join our Rentokil Initial Family. \r\n \r\nOur Social Links\r\n\r\nWebsite\r\nLinkedIn\r\nFacebook\r\nInstagram\r\n\r\nRentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here\r\n\r\n","price":"£26,269/year","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758792706000","seoName":"pest-control-surveyor","supplement":null,"author":{"type":"author","userId":"796339224185376800","name":"","avatar":"https://uspic3.ok.com/post/image/2a1654e7-a2d4-4574-811c-4154d4ca4ba5.jpg","chatIcon":"https://sgj1.ok.com/yongjia/bkimg/chatIcon.png","chatAction":null,"phoneIcon":"https://sgj1.ok.com/yongjia/bkimg/phone.png","phone":"","topSeller":null,"totalOnlineCnt":null,"totalSoldCnt":null,"shopAccount":false,"companyName":"Workable","jobTitle":"HR","activeTime":"","kycTag":null},"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-uckfield/cate-account-management/pest-control-surveyor-6384546641728312/","localIds":"292","cateId":null,"tid":null,"logParams":{"tid":"103c74bd-1a5c-4783-95cc-20b1335d04ed","sid":"531ad009-f5b7-4f1d-acea-3792210a6b67"},"attrParams":{"summary":null,"highLight":["Competitive salary and commission","Company vehicle and fuel card","Excellent training and career development"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sevenoaks,England","unit":null}]},"addDate":1758792706384,"categoryName":"Account & Relationship Management","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4233,4243","location":"Bromley, UK","infoId":"6384546065510512","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Oliver McGowan Facilitator Trainer - London","content":"\r\nUnique Training Solutions Ltd (UTS) are the leading provider of training and apprenticeships to the Health, Housing and Social Care sectors across the UK. With over 20 years’ experience we have built a brilliant reputation for developing and delivering high quality programmes, providing our customers with an outstanding experience in both training delivery and customer service. \r\nWe are actively hiring across Greater London and the following home counties Berkshire, Buckinghamshire, Essex, Hertfordshire, Kent, Surrey, and Sussex\r\nWe are excited to be delivering Oliver McGowan accredited training and are welcoming applications from trainers who are either; already approved Oliver McGowan trainers or those who are willing to undertake the Oliver McGowan facilitating trainer training with us. \r\nWe are keen to hire associate Trainers with qualifying levels of expertise and experience in supporting individuals who are Autistic or have a Learning Disability and can competently deliver training at managerial level. \r\nAs a facilitating trainer you will support the delivery of Tier 1 & Tier 2 training sessions. \r\n\r\n\r\nRequirements\r\nWe are ideally looking for experienced facilitating trainers who have a background in delivering training in Autism, Learning Disabilities or both. \r\nThis roles requires you to \r\n Deliver high quality Oliver McGowan training. \r\n Work alongside experts with lived experience. \r\n Have in-depth knowledge and experience of working within services supporting people with a Learning Disability or Autism and be able to work as part of a team of trainers. This includes experts with lived experience, with a Learning Disability and/or Autism. \r\n Ensure all delivery is in accordance with The Oliver McGowan delivery model, current legislation, best practice and within UTS policy. \r\n Provide guidance and support to all learners. \r\n Deliver within an agreed timescale that meets a customer and learners needs. \r\n Communicate content with enthusiasm, articulation, and confidence. \r\n Become a part of the UTS training community which will invite you to attend company meetings, provide programme updates and give you a platform to communicate with our network of national trainers. \r\n \r\nWe would like you to: \r\n Be excited and driven to deliver exceptional programmes and customer service. We want you to really be motivated by motivating and influencing positive change in others. \r\n Have prior experience of delivering training across the sector, ideally both face to face and virtually. \r\n Have a strong background in Health and Social care with a great emphasis and proven competencies in the sector. \r\n Have experience of working in, or training within, a clinical setting \r\n Be passionate about our sector and want to share your knowledge and experience through delivery of subjects, maintaining a high skill level in training and supporting our learners and customers to achieve exceptional results. \r\n Want to raise the bar and continuously champion excellent training within Health, Housing and Social Care. \r\n Hold a teaching qualification \r\n We do need you to: \r\n Pass a DBS check. \r\n Evidence your sector expertise and training capabilities \r\n Training you will be delivering: \r\n Oliver McGowan mandatory training Tier 1 and Tier 2. \r\n \r\n\r\n\r\nBenefits\r\nUTS are competitive payers and as importantly, we value and support our training team, whether permanent or associate and with a great head office team and benefits. We want to make sure we are adding value to your portfolio and that we are the hassle that you might incur as a freelance trainer elsewhere. 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We’re scaling fast and looking for a Head of Customer Service who can build a world-class operation that sets the standard in our industry. This is a chance to shape the future of our customer experience in a growing, ambitious business.\r\n\r\nThe Head of Customer Service is responsible for leading a high-performance team and managing both our internal customer service function and outsourced bureau contact centre to deliver exceptional, end to end service for our external clients. This role is pivotal in ensuring seamless communication and support across all client touchpoints from initial contact through to final resolution. Acting as the voice of the customer within the business, they will develop and execute service strategies that drive quality, consistency, and operational efficiency. With a hands-on approach, they will oversee team performance, resource planning, and service delivery standards, while fostering a proactive, client centric culture that underpins long term partnerships and sustainable business growth.\r\nRequirements\r\n Design and deliver a high-performing customer service strategy aligned with business goals.\r\n Liaise with external clients, implementing a solution where we can sell our contact centre services to existing customers\r\n Build, recruit, and scale a high-performing team with clear objectives and KPIs. 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This role sits at the heart of our fast-paced eCommerce operation, driving performance, quality, and efficiency across the despatch process.\r\nYou will lead and inspire a high-performing team of pickers and packers, embedding a culture of excellence and accountability. Working closely with colleagues across the business, you will ensure seamless order fulfilment, elevate customer satisfaction, and continually seek ways to improve processes as we scale.\r\nIf you’re ready to take the next step in your fulfilment career, lead a dynamic team, and contribute to a company that’s redefining eCommerce fulfilment, we’d love to hear from you. 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This is a great opportunity for someone who takes pride in their work, values professionalism, and wants to be part of a supportive and skilled team. 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will have excellent attention to detail and an ability to anticipate problems before they arise\r\n You will have the ability to resolve complaints and investigate incidents effectively and efficiently\r\n You will be a compassionate, empathetic, kind, and caring individual \r\n About our commitment to you:\r\n Competitive salary and benefits\r\n 33 days annual leave including bank holidays\r\n NMC revalidation cost covered including CPD modules from RCNi\r\n Bespoke company induction and on-going training programmes at all levels \r\n Access to the best-in-class equipment and technology\r\n Custom-made uniforms provided\r\n Complimentary meals, hot drinks, and snacks throughout your shift \r\n Annual bonus (discretionary and scheme rules apply)\r\n Employee assistance programme and other attractive wellbeing benefits \r\n Discount schemes\r\n Company contributory pension scheme & life insurance \r\n And much more……\r\n To find out more about KYN, our teams and values please visit 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Working weekends, bank holidays and holiday periods .\r\nMain Duties & Responsibilities:\r\nPrincipally to deliver the safe, efficient and effective bus transportation of airport & airline passengers (ground staff, crew members and other client groups) between designated transfer points. The job is perfomed in buses, minibuses or cars. There will also be the need to perform other driving duties as required to include but not limited to Bowsers,high lifts, deicing vehicles. Full training will be provided for all vehicles. Operating mainly airside, but with the willingness to work in any areas the business deems necersary, to include cabin cleaning duties as required. This job offers regular daily routine,with some variations on occasion.\r\nABM Aviation bussing services are a key service provider to our customers. Our colleagues need to be professional, polite and smart at all times. Our passengers are a mix of business professionals, holiday makers and airline crews. It is essential that they have a positive experience on every journey.\r\nEmbracing technical innovations, we are building ways of automation to help track, report and inform our performance. There will be a requirement for our drivers to use an automated job allocation and recording system. Full training will be provided.\r\nPerson Specification: Essential\r\n· Must hold a valid PCV licence (D, D1) with no more than three points endorsed, maintaining regular reports for inspection.\r\n· Must be able to demonstrate proficiency of both written and spoken English.\r\n· Must be able to pass and maintain an Airside Pass and airsdie driving Driving Permit, including competency checks where necessary. This will require a full 5 year work history, the right to work in the UK and a DBS check.\r\n· Excellent people and communication skills with the ability to deal with people effectively and with ease.\r\n· A positive pro-active “can do” attitude.\r\n· Flexibility to work in alternate locations, this may be short notice.\r\n· Flexibility to work in different departments within ABM, such as cabin cleaning.\r\n· Flexibility to work additional shifts for adhoc demand and duty cover will be required, local catchment area would be advantageous.\r\nKey Accountablities\r\n· Appearance & Professional etiquette | As an ambassador of our company and client brands you will showcase your personal standards to ensure you are clean, presentable and demonstrate exemplary customer service engagement.\r\n· Knowledge & Experience | As a professional driver, you will maintain a good level of PCV knowledge, managing your licence to ensure validity of passes and permits are maintained at all times in order to deliver your duties well.\r\n· Leading by Example | You will perform your duties to your consistent level best, within the skills, knowledge and tools available to you. You will be receptive to recommended guidance or specific direction from Lead Drivers, Duty Supervisor & Management levels, particularly in business contingency and recovery events, where clear direction is essential to deliver well.\r\n· Safety First | You will continually safeguard yourself and your passengers in which you are supporting, being the local expert to protocols and environment, you will be consistently monitoring and be prepared to address or escalate unsafe practices.\r\nBenefits\r\nWe’re proud to offer a great range of benefits including:\r\n 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home\r\n Mental Health support and Life Event Counseling\r\n Get Fit Programme\r\n Financial and legal support\r\n Cycle to work scheme\r\n Access Perks at Work, our innovative employee app where you can find:\r\n Perks: discounts, gift cards, cashback, and exclusive offers\r\n Life: Search for resources and tools on topics ranging from family and life to health, money and work\r\n Support: Online chat or telephone service for urgent support in a crisis\r\n For more information about ABM’s benefits, visit our \r\nAbout ABM:\r\nABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.\r\nABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.\r\nFor more information, visit .\r\nABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 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We have a large diverse team of talented Safe & Happy People, combining their strengths and ambition to bring innovation and evolution which ensures Sustainability for all stakeholders.\r\nAcross our key sectors – Water, Power, Energy and Aggregates, and supported through our regional office network supported by our manufacturing hub located in the heart of Somerset which forms part of our 60,000ft head office complex – we deliver diverse and interesting projects and programmes throughout UK infrastructure.\r\nOur projects range in value from £5k to £15m, taking the role of Principal Contractor and Principal Designer on various schemes, and supporting our valued Tier 1 contractor clients in a subcontractor and off-site manufacturing capacity.\r\n\r\nThe Role\r\nThis is a hybrid role with 3 days in the office and 2 days at home (although client meetings take precedence). The first few months will be spent in the office full-time until you are ready to take ownership of your work.\r\nYou will be located within a commutable distance to our Maidstone office.\r\nThe role will include travel to and from client sites.\r\nThe role will require you to have a strong understanding of engineering principles, and have strong business acumen.\r\nRequirements\r\n APM – Willingness to undertake Project Fundamentals Qualification (PFQ)\r\n Appropriate qualification and a good understanding of engineering principals\r\n Experience in using planning software such as Microsoft Project\r\n Ability to analyse project performance and produce project reports\r\n Full UK driving license and own car; driving to client sites will be part of this role.\r\n Benefits\r\nBENEFITS OF WORKING FOR BRIDGES\r\nRoSPA Gold Medal winner, Bridges - is an excellent company to work for and a great place to develop your career. Our goal is to exceed the very highest standards and ensure our people work in a culture of health, safety and well-being.\r\nWe are currently holders of the Armed Forces Covenant Silver Award, which reinforces our commitment to supporting the armed forces community.\r\nWe are a family-run business with a friendly and welcoming culture, and we are dedicated to helping our employees learn, develop, and achieve success - along with us and throughout their careers.\r\n \r\nBridges also offers an excellent benefits package:\r\n Competitive salaries\r\n Health cash plan with Healthshield\r\n Standard Life Pension Scheme - 5% company contribution\r\n Life Assurance Scheme\r\n Employee Discount Scheme\r\n Bike 2 Work scheme\r\n Training and development opportunities\r\n Employee referral scheme - £1,000 if you successfully introduce someone\r\n Employee recognition schemes\r\n Enhanced Maternity and Paternity pay\r\n \r\nWhen you join us, you’ll be part of our exciting journey.\r\nWherever your journey begins with us, through mutual engagement, we’ll make sure you are supported and invested in. 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A family run company started in 1975, Pineapple is now a global business with headquarters in Kent (UK) and offices in France, Germany and the USA.\r\nPineapple still runs by its original ethos of creating mindfully designed furniture that not only works effortlessly and looks great but also helps foster a calm and supportive environment. Join Pineapple and be part of a team that is dedicated to making a difference through quality, innovation, sustainability and exceptional customer care. \r\nBenefits\r\nWhat we offer you\r\n We were proudly featured in The Sunday Times as one of the Best Places to Work 2024 & 2025\r\n Competitive pay\r\n Pension scheme\r\n A Healthcare Cash Plan – You can claim for medical expenses, dental or optical services, as well as access to 100s of deals and discounts\r\n 23 days annual leave + UK bank holidays\r\n An extra day’s leave for your birthday\r\n All new starters, we'll plant a tree in your honour. 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Which is why we need the best, always leading by example and showcasing exceptional customer service. \n\n**Reporting into the Store Manager, you will also:**\n\n* Lead and empower colleagues to always put the customer first and deliver outstanding customer service\n* Listen and respond to our customers feedback and react accordingly\n* Ensure market leading availability across the store.\n* Work with the other Managers in store to lead a supportive and performance driven department\n* Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations\n* Deliver training to ensure team have the capability and confidence to deliver their role\n* Enable colleagues to work with confidence across various departments\n* Identify and develop talent within the department\n* Build effective relationships with other operating departments\n* Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)\n* Take a leadership role within the store\n* Ensure resource is planned thoroughly\n\n**How do we say thank you?** \n\nYou will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. \n\n**Want more?** \n\nOur benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. \n\nNo doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. \n\n### **About The Company**\n\nShopkeepers for over 125 years, we love providing our customers with a great shopping experience they won't find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It's why our customers keep coming back for more. \n\nThe UK's 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It's challenging. It's fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. \n\nAt Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They've been there and done that. It's how they know how to support our colleagues and help our customers so well. \n\n### **About You**\n\n**Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel \\& tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.** \n\n**What do we need from you?** \n\n* Experience of managing a team in a fast paced environment\n* You will need to be a great communicator who can share knowledge, experience and best practices\n* You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible\n* You must be adaptable to change, whilst being able to challenge effectively\n* As a Manager, you will actively listen to and respond effectively to customers and colleagues\n\n**We are an equal opportunities employer and welcome applications from all sections of the community.**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757075000000","seoName":"customer-service-manager","supplement":null,"author":{"type":"author","userId":"796303402189787168","name":"","avatar":"https://uspic1.ok.com/post/image/6e645bca-fcef-4cd1-befd-cd9186535ab4.jpg","chatIcon":"https://sgj1.ok.com/yongjia/bkimg/chatIcon.png","chatAction":null,"phoneIcon":"https://sgj1.ok.com/yongjia/bkimg/phone.png","phone":"","topSeller":null,"totalOnlineCnt":null,"totalSoldCnt":null,"shopAccount":false,"companyName":"Indeed","jobTitle":"HR","activeTime":"","kycTag":null},"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-uckfield/cate-road-transport/customer-service-manager-6309391876825912/","localIds":"1479","cateId":null,"tid":null,"logParams":{"tid":"47d03582-82c8-4d1a-a335-230c76272a95","sid":"531ad009-f5b7-4f1d-acea-3792210a6b67"},"attrParams":{"summary":null,"highLight":["Permanent position","Team management opportunities","Company pension scheme","Bonus scheme available","Private medical insurance","Employee discount"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Oxted,England","unit":null}]},"addDate":1752921240376,"categoryName":"Road Transport","postCode":null,"secondCateCode":"manufacturing-logistics","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4186,4203","location":"Redhill, UK","infoId":"6309359810828912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"CDC Locum Consultant in Respiratory Medicine","content":"We are delighted to offer an exciting opportunity to become part of our Respiratory team with Surrey \\& Sussex Healthcare NHS Trust. We are committed to the provision of first class Respiratory care and would encourage you to take the opportunity to join us. The service provides 7 day inpatient care and out of hours cover. \n\nYou will join our current team of consultants and the extensive multidisciplinary teams. We are looking for enthusiastic candidate with a wide experience in respiratory and general medicine who has an interest in lung cancer, TB and virtual wards. However, candidates with other subspecialty interests will also be considered. \n\nfor informal discussions please contact the Respiratory Clinical Lead, Dr Sarah Shotton via her secretary on 01737 768511 ext. 2908 \n\nFor further information, please see the attached trust job description and person specification for a full list of duties and responsibilities. \n\nWe are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals. \n\nOur Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon -- covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport. We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital. \n\nWe are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment. \n\nOnce you understand the requirements outlined in the advert, please ensure your application accurately reflects where you match them. For further information regarding the role please read the attached Job Description and Person Specification.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074989000","seoName":"cdc-locum-consultant-in-respiratory-medicine","supplement":null,"author":{"type":"author","userId":"796303402189787168","name":"","avatar":"https://uspic1.ok.com/post/image/6e645bca-fcef-4cd1-befd-cd9186535ab4.jpg","chatIcon":"https://sgj1.ok.com/yongjia/bkimg/chatIcon.png","chatAction":null,"phoneIcon":"https://sgj1.ok.com/yongjia/bkimg/phone.png","phone":"","topSeller":null,"totalOnlineCnt":null,"totalSoldCnt":null,"shopAccount":false,"companyName":"Indeed","jobTitle":"HR","activeTime":"","kycTag":null},"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-uckfield/cate-nursing-general/cdc-locum-consultant-in-respiratory-medicine-6309359810828912/","localIds":"1104","cateId":null,"tid":null,"logParams":{"tid":"47fe0faa-a32b-4c5d-9d53-dc64df8f4587","sid":"531ad009-f5b7-4f1d-acea-3792210a6b67"},"attrParams":{"summary":null,"highLight":["Flexible working benefit"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Redhill,England","unit":null}]},"addDate":1752918735220,"categoryName":"Nursing - General Medical & Surgical","postCode":null,"secondCateCode":"healthcare-medical","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4398,4405","location":"Worthing, UK","infoId":"6309391825292912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Midday Meals Supervisor - Thomas A'Becket Infant School","content":"**About Us**\n\n\r\n\n\n\nWe are seeking a motivated and well organised person(s) with good interpersonal skills to work as part of our team of Midday Meal Supervisors.\n\n\nThe role can be very busy and demanding. Every day, over 400 meals are served to our pupils. The postholder must be extremely efficient, friendly, reliable and conscientious, with the ability to work safely around a large number of very small children.\n\n\nOur Midday Meal Supervisors, assist with preparing the school halls for lunchtimes, including setting up tables and benches, cleaning and re-setting tables between lunch sittings, taking lunches to and from classrooms/children, and clearing away at the end of the lunch period, ensuring that the halls are left clean and safe for curriculum use. This will involve some lifting, bending, sweeping etc. on a daily basis.\n\n\nThey also supervise and assist pupils eating their lunch, monitor their behaviour and eating patterns and support good table manners, ensuring that the children at Thomas A' Becket Infant School are settled and have a safe happy and positive lunchtime experience.\n\n\nFull details of the post can be found on the attached Job Description and Person Specification.\n\n\nIf you feel you have the necessary skills and motivation for this position and would like further information, please read the job description and complete the application form.\n**Job Details**\n\n**Salary:**WSCC NJC Grade 3 -- currently £24,027 to £24,404 per annum, pro rata.\n\n**Actual salary:** £6,069 to £6,164 pa \n\n**Contract Type:** Permanent and Term Time Only \n\n**Working Pattern:** Monday to Friday for 11.25 hours per week, 2.25 hours per day (11.00 am -- 1.15 pm) \n\n**Location:** Thomas A'Becket Infant School, Pelham Road, Worthing, BN13 1JB \n\n**Interviews:**w/c 08th September 2025\n**What You Need to Succeed**\n\n\r\n\n\n\nTo be successful in this role you will need to be a motivated and well organised person with good interpersonal skills. You will also need to be be extremely efficient, friendly, reliable and conscientious, with the ability to work safely around a large number of very small children.\n**Further Information**\n\n\r\n\n\n\nThomas A'Becket Infant School and West Sussex County Council are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to an appropriate Disclosure and Barring Service check along with other relevant employment checks, including satisfactory references.\n**How to Apply**\n\n\r\n\n\n\nTo apply for this role please download the job description and application form below.\n\n\nPlease complete the application form and ensure that you outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills in the job description).\n\n\nOnce complete please return this to **vacancies@tabinfant.org.uk**\n\n\nShould you have any questions regarding the role or the application please feel free to email us or contact us on **01903 235386**\n\n**NOTE TO CANDIDATES** - Please **do not** select the **'Apply online' button** as the School processes your applications directly rather than through this site.\n\nThe reference number for this role is SCHO00757.\n\nJob Reference: SCHO00757","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074989000","seoName":"midday-meals-supervisor-thomas-a-becket-infant-school","supplement":null,"author":{"type":"author","userId":"796303402189787168","name":"","avatar":"https://uspic1.ok.com/post/image/6e645bca-fcef-4cd1-befd-cd9186535ab4.jpg","chatIcon":"https://sgj1.ok.com/yongjia/bkimg/chatIcon.png","chatAction":null,"phoneIcon":"https://sgj1.ok.com/yongjia/bkimg/phone.png","phone":"","topSeller":null,"totalOnlineCnt":null,"totalSoldCnt":null,"shopAccount":false,"companyName":"Indeed","jobTitle":"HR","activeTime":"","kycTag":null},"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-uckfield/cate-cleaning-services/midday-meals-supervisor-thomas-a-becket-infant-school-6309391825292912/","localIds":"255","cateId":null,"tid":null,"logParams":{"tid":"1be1dfec-2aef-42d0-8a8d-195679198328","sid":"531ad009-f5b7-4f1d-acea-3792210a6b67"},"attrParams":{"summary":null,"highLight":["Permanent position","Call to connect","Monday to Friday schedule"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Worthing,England","unit":null}]},"addDate":1752921236350,"categoryName":"Cleaning Services","postCode":null,"secondCateCode":"trades-services","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4114,4125","location":"Haywards Heath, UK","infoId":"6309359712307512","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"Group Risk Manager","content":"Location: \nHaywards Heath, Home Office (Remote) or Manchester \nSalary: \nFrom £60,000 depending on experience \nDepartment: \nGovernance\n\nWe're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too!\n\n\r\n\n\n\nAt 1st Central, we're all about doing things smarter, faster, and with a healthy dose of challenge - and we're looking for someone who thrives on that. If you're an experienced Risk professional who loves working with senior leaders, challenging the status quo, and influencing big decisions across the business, then keep reading -- this could be your perfect next move.\n\n\r\n\n\n\nWe're on the hunt for a **Group Risk Manager** who will act as a trusted partner and subject matter expert ideally in Customer Operations and/or Technology risk, helping to guide and support risk practices across our Group. You'll work with senior leaders, sit in on governance meetings, and play a key role in keeping our Risk Management Framework both robust and future-fit.\n\n\r\n\n\n**We're big on flexibility.** Our teams are spread across **Salford Quays, Manchester and Haywards Heath, West Sussex,** but most of us work from home most of the time. We think collaboration is pretty great though, so we like to get together now and then - just to keep those creative sparks flying. Prefer being in the office more often? That works for us too. We're even open to remote working - all we ask is that you join us in person about once a month to stay connected and keep those face-to-face vibes alive.\n\n\r\n\n\n**Must-have skills to be successful in this role:**\n\n* **Extensive Risk Management experience -**you know risk inside-out and can apply it at a high, strategic level.\n* **A natural relationship-builder with senior management -**you're confident engaging, influencing, and partnering with execs and senior stakeholders.\n* **A solid grip on FCA and GFSC regulations** -- you understand what good looks like in regulated environments and can help others live up to it.\n* **Influencing and networking with senior leaders -**you're skilled at guiding conversations, building consensus, and driving meaningful outcomes at the top level.\n\n\r\n\n\n**What's involved:**\n\n* Act as the Risk Management SME and business partner for the relevant business unit, working with the relevant Executives \\& Senior Leadership to support and challenge their implementation of the Risk Management Framework\n* Lead the Risk \\& Control Self-Assessment process for the relevant business unit, liaising with the relevant Executive \\& Senior Leadership to challenge their view of risk in their spans of control\n* Provide specialist Risk Management support and challenge leading to the identification and assessment of new risks and associated controls across the Group\n* Serve as primary point of contact for implementation of the Risk Management Framework within the relevant business unit, liaising with risk owners, executives and senior leadership on the application of this within their areas of control\n* Lead the monthly Pillar Governance meetings held by executives, acting as the Risk Management lead in these\n* Support the preparation, review and submission of Risk reporting to Audit Committees\n* Own named aspects of the Risk Management Framework, and lead development of these to best-in-class standard, syndicating these with executive stakeholders across the Group, gaining approval for these and leading implementation of these aspects across the Group\n* Support Group companies and relevant operational departments to embed Risk Management within business processes and ensure they are appropriately owned and controlled\n* Raise awareness of the benefits of effective Risk Management throughout Group companies\n* Monitoring Board approved Risk Appetite and that Tolerances are adhered to by management\n* Regular review of the Risk Management Programmes to ensure adherence to the Risk Framework\n* Deputise for the Head of Risk \\& Risk \\& Compliance Director as required\n* Liaison with Group companies Compliance Officers, Internal and External Auditors as appropriate\n* Attend Group companies Audit \\& Risk Committees when required\n\n\r\n\n\n**Experience, knowledge, skills and qualifications**\n\n* Extensive Risk Management experience at a senior level, with a strong track record of achievement.\n* Specialist technical knowledge of risk management techniques, including risk MI analysis and corporate governance.\n* Solid understanding of FCA and GFSC rules, regulations, principles, and codes of practice.\n* Broad commercial awareness with up-to-date knowledge of insurance industry trends.\n* Strong project management experience, with sound planning and organisational skills.\n* Experienced in building relationships, influencing, and networking with senior stakeholders to drive collaboration and consensus.\n* Confident and credible in business and technical discussions at all levels.\n* Able to assess complex issues and recommend strategic business decisions.\n* Skilled in negotiation, conflict resolution, and managing challenging conversations.\n* Resilient, self-motivated, and comfortable with senior-level challenge.\n* Culturally aware, inclusive in approach, and sensitive to diversity.\n* Strong intellect with a proactive, solutions-focused mindset.\n* IT literate and confident using data and systems to inform decisions.\n\n\r\n\n\n**Behaviours:**\n\n* Builds strong, influential relationships with senior stakeholders, providing trusted advice and gaining buy-in through clear, confident communication.\n* Takes ownership of performance and development, consistently delivering high-quality outcomes and meeting objectives.\n* Demonstrates resilience and adaptability in the face of challenge, maintaining focus and professionalism under pressure.\n* Thinks strategically and analytically, identifying root causes, trends, and improvements that support business goals.\n* Actively contributes to business initiatives and change, bringing ideas and solutions that improve processes and outcomes.\n* Plans and manages workload effectively, balancing multiple priorities while remaining responsive to business needs.\n\n\r\n\n\n\nSound like your kind of challenge? This is a great opportunity to make a genuine impact in a forward-thinking organisation. You'll be right at the heart of risk strategy, working alongside senior leaders to shape how we manage risk and protect the future of the business.\n\n**Ready to apply?**We'd love to hear from you -- click the button and let's start the conversation.\n\n**What can we do for you?**\n\n\r\n\n\nPeople first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy.\n\n\r\n\n\n\nIntrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch.\n\n\r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074985000","seoName":"group-risk-manager","supplement":null,"author":{"type":"author","userId":"796273954465665088","name":"","avatar":"https://uspic3.ok.com/post/image/27d60f96-22cb-47e2-8877-3e5c1988db80.jpg","chatIcon":"https://sgj1.ok.com/yongjia/bkimg/chatIcon.png","chatAction":null,"phoneIcon":"https://sgj1.ok.com/yongjia/bkimg/phone.png","phone":"","topSeller":null,"totalOnlineCnt":null,"totalSoldCnt":null,"shopAccount":false,"companyName":"Indeed","jobTitle":"HR","activeTime":"","kycTag":null},"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-uckfield/cate-other19/group-risk-manager-6309359712307512/","localIds":"222","cateId":null,"tid":null,"logParams":{"tid":"bdab723e-580c-4a03-99de-da9a5e6c405b","sid":"531ad009-f5b7-4f1d-acea-3792210a6b67"},"attrParams":{"summary":null,"highLight":["Project management skills required","Work from home and in-person options","Strong organisational and negotiation abilities"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Haywards Heath,England","unit":null}]},"addDate":1752918727523,"categoryName":"Other","postCode":null,"secondCateCode":"design-architecture","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4321,4334","location":"South London, UK","infoId":"6309359709568312","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"German Website Manager","content":"We have an exciting opportunity in our company in South London for a German Website Manager. Working within a dedicated and friendly multi-disciplined marketing team, your work will have a direct impact on how our organisation markets its products online.\n\n\nHexpress EU Ltd, founded in 2002, is a fast growing online company with more than 150 employees. We specialise in marketing and online retail. Our head office based in South London with supporting offices located in Italy, Australia and India. We pride ourselves in being a vibrant and dynamic organisation which offers excellent career opportunities as well as a stimulating work environment.\n\n\nThe ideal candidate should have previous online content writing, SEO or online marketing experience. 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We know how hard our teams work, and we're here to celebrate and support you every step of the way. \nWhen you join us, you'll be making a positive impact on residents' lives every day -- your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. \nWe're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a General Manager. at our beautiful Beckenham Park Care Home. If you are a strong leader and this sounds like the place for you, we'd love to hear from you! \n\n**ABOUT THE ROLE**\n\n\nYour focus as General Manager will be to lead and inspire a team to deliver excellent person-centred quality care to residents in a safe, caring and stimulating environment, whilst meeting regulatory requirement, professional and statutory standards, and business performance targets.\n\n\nOther responsibilities will include:\n\n* Ensuring the consistent delivery of high-quality care, person centred care and ensuring residents receive care based on best practice.\n* Being responsible for the ongoing recruitment, retention, and development of staff within the Home.\n* Acting as a focal point for contact with residents, their relatives, and visitors, as well as health and social care professionals involved in resident's wellbeing.\n* Ensuring safe staffing levels are reviewed and maintained in accordance with both occupancy and dependency.\n* Providing on-going inspirational leadership and management to the staff team.\n* Ensuring costs are well managed and maintained within budgetary controls, by reviewing regularly and monitoring stock.\n\n\r\n\n\n**ABOUT YOU**\n\n\nTo be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.\n\n\nOur ideal candidate must:\n\n* Have a minimum of four years of experience in a similar care environment.\n* Have Leadership and Management Level 5 or equivalent.\n* Possess excellent leadership and management skills.\n* Have the ability to communicate effectively verbally and in writing, and be competent In IT.\n* Be adaptive and flexible to cover a range of responsibilities at short notice.\n\n\r\n\n\n**ABOUT AVERY** \nAt Avery, we're not just one of the UK's largest providers of luxury elderly care homes -- we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of \"creating meaningful lives together,\" we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. \n\n**Please note this role will require:**\n\n* A DBS Disclosure check, the cost of which will be met by Avery Healthcare.\n* Proof of eligibility to work in the UK.\n\n*This advert may be withdrawn prior to the advertised deadline dependant on volume of applications received and business needs.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074982000","seoName":"general-manager","supplement":null,"author":{"type":"author","userId":"796303402189787168","name":"","avatar":"https://uspic1.ok.com/post/image/6e645bca-fcef-4cd1-befd-cd9186535ab4.jpg","chatIcon":"https://sgj1.ok.com/yongjia/bkimg/chatIcon.png","chatAction":null,"phoneIcon":"https://sgj1.ok.com/yongjia/bkimg/phone.png","phone":"","topSeller":null,"totalOnlineCnt":null,"totalSoldCnt":null,"shopAccount":false,"companyName":"Indeed","jobTitle":"HR","activeTime":"","kycTag":null},"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-uckfield/cate-other23/general-manager-6309391756710512/","localIds":"394","cateId":null,"tid":null,"logParams":{"tid":"c37dd638-4a58-4a46-9b22-b1368d2d0ff9","sid":"531ad009-f5b7-4f1d-acea-3792210a6b67"},"attrParams":{"summary":null,"highLight":["Leadership role available","UK work authorisation required","Permanent position in care home"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Beckenham,England","unit":null}]},"addDate":1752921230992,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4082","location":"Redhill, UK","infoId":"6309359631360112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Head of Customer Insight & Complaint","content":"Job Description:\n\n\nWe have an excellent opportunity for an experienced Head of Customer Insight \\& Complaint Manager to join us. This role is responsible for overseeing the evolution of customer experience at AXA Partners UK. This role encompasses the production of insightful metrics, effective management of customer complaints, and the assurance of service quality standards in alignment with regulatory requirements. The ideal candidate will act as a key authority in decision-making related to customer service and adherence to product terms and conditions.\n\n\nYou will be based in our Redhill office and work on a hybrid basis. The salary will be up to £90,000, dependent on experience.\n\n**What you'll be doing:**\n-------------------------\n\n* **Customer Insight Management:**\n\n\n\n* Produce and analyze Net Promoter Score (NPS) and other relevant customer data to benchmark the customer experience with AXA Partners UK.\n* Develop actionable insights from customer feedback to inform strategic decisions and enhance customer satisfaction.\n* **Complaint Management:**\n\n\n\n* Oversee the management of customer complaints, ensuring they are handled efficiently and within regulatory frameworks.\n* Organize and coordinate the escalation process for complaints, ensuring timely resolutions and effective communication with stakeholders.\n* **Quality Assessment:**\n\n\n\n* Perform comprehensive quality assessments to ensure that service standards are consistently maintained.\n* Implement quality control measures and develop improvement plans based on assessment results.\n* **Decision Authority:**\n\n\n\n* Act as the ultimate authority in decision-making regarding appropriate servicing solutions and adherence to product terms and conditions.\n* Collaborate with various departments to ensure customer service strategies align with organizational goals and regulatory obligations.\n\n**Individual responsibilities/tasks/ Key Result areas**\n\n* **Customer Insight Management:**\n*\n * Gather, analyze, and interpret data related to Net Promoter Score (NPS) and other customer satisfaction metrics.\n * Monitor trends and changes in customer feedback over time to identify patterns and areas for improvement.\n * Establish benchmarks for customer experience by comparing AXA Partners UK's performance against industry standards and competitors.\n* **Complaint management :**\n*\n * Ensure the accurate and timely recording of customer complaints as they come into the organisation in line with our AXA Partners policy, procedures and FCA regulations.\n * Own the end-to-end process for regulated complaints, including the complaints investigation handling and FOS interaction\n * Plan and manage workload of teams to ensure timescales and expectations are managed and prevent regulatory breaches\n * Provide informal advice and assistance on complaints to customers, where possible resolving without the need for formal complaints and to ensure and instil customer confidence\n * Own the root cause analysis process and create transparency across the business\n * Drive change; ensuring complaints data is easy to access, understand and used to educate teams how to analyse complaints data and provide guidance on how we can drive improvement\n * Work closely with the other functions, making sure that the relevant data and insights are shared in a timely manner across the organisation\n * Continually measure, monitor, and improve overall performance of the Complaint function, giving regular feedback to management team, and providing visibility on company level standards and metrics\n\n\n\n* **Quality Assessment:**\n*\n * Conducting Quality Assessments by evaluate services and processes to ensure they meet established quality standards and identify areas for enhancement.\n * Identifying Improvement Opportunities: Analyze assessment results to pinpoint specific areas where quality can be improved, developing actionable recommendations.\n * Implementing Quality Improvement Initiatives: Lead and execute initiatives aimed at enhancing quality, including recommendations on process redesigns and promote best practice adoption.\n * Monitoring Progress: Track the effectiveness of quality improvement initiatives through regular follow-up assessments and adjustments based on performance data.\n * Share and forster for Development: Provide awareness to staff on quality improvement methodologies and tools to foster a culture of continuous improvement\n* **Design Authority**\n*\n * Decision-Making Authority: Serve as the final authority on servicing solutions, ensuring decisions comply with product terms and conditions while addressing client needs effectively.\n * Policy Adherence: Review and ensure adherence to product terms and conditions in all servicing decisions, minimizing risk and maintaining compliance with internal policies.\n * Cross-Department Collaboration: Work collaboratively with departments such as sales, compliance, and operations to align customer service strategies with organizational objectives and regulatory requirements.\n * Customer Service Strategy Development: Contribute to the development and refinement of customer service strategies, ensuring they are effective, efficient, and compliant with applicable regulations.\n\n\nPerformance Monitoring: together with the insight team report on the effectiveness of servicing solutions and strategies, making adjustments as necessary to improve customer satisfaction and operational efficiency. \n**What you'll bring:**\n\n* Demonstrable commercial acumen and experience, mainly within a B2B environment\n* Exemplary stakeholder management skills, dealing with and influencing senior executive level managers at a global level in a matrix organisation\n* Evidence of strategic planning, analytical and execution skills with an ability to assess and communicate priorities and drive actions and delivery through others\n* Excellent understanding of Financial services and the full regulatory environment\n* Ability to quickly assimilate information from disparate topics/functions and connect together to bring business conclusions or highlight risks\n* Skilled at bringing structure and rigour to ambiguous situations and leading teams (both direct and in-direct) to deliver\n* Ability to challenge the status quo and apply a forward-thinking approach to deliver sustainable change\n* Proven ability to collaborate across multi-disciplinary teams\n* Ability to master multiple complex topics, make quick decisions and remain a clear thinker and communicator under pressure\n* Successful experience in developing and retaining critical talent and building an effective team\n* Ideally experience of managing and working in Risk/compliance or operational resilience\n* Experience of operating at an executive level in a multinational, complex organisation\n* Experience of building a team, leading and improving an organisation's capability\n* High level of drive and motivation to ensure successful delivery of complex initiatives and support drive change across the business\n* Experience preparing and presenting business reviews and strategic information at an executive level\n\n**What we offer:** \n\nAt AXA Partners, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. \n\nBy joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise \\& diversity. Our focus is on accelerating the development of everyone's skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth. \n\nAdditionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary. \n\nTo apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. \n\n**Who we are:**\n---------------\n\nWe're AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection -- with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive -- offering solutions and services that make sure we're always at people's side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we're always looking at new ways to offer seamless and reassuring experiences when it really matters. \n**Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074979000","seoName":"head-of-customer-insight-and-complaint","supplement":null,"author":{"type":"author","userId":"796303402189787168","name":"","avatar":"https://uspic1.ok.com/post/image/6e645bca-fcef-4cd1-befd-cd9186535ab4.jpg","chatIcon":"https://sgj1.ok.com/yongjia/bkimg/chatIcon.png","chatAction":null,"phoneIcon":"https://sgj1.ok.com/yongjia/bkimg/phone.png","phone":"","topSeller":null,"totalOnlineCnt":null,"totalSoldCnt":null,"shopAccount":false,"companyName":"Indeed","jobTitle":"HR","activeTime":"","kycTag":null},"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://uk.ok.com/en/city-uckfield/cate-other23/head-of-customer-insight-and-complaint-6309359631360112/","localIds":"1104","cateId":null,"tid":null,"logParams":{"tid":"8e8e9ed5-2355-403e-8144-796d3541189e","sid":"531ad009-f5b7-4f1d-acea-3792210a6b67"},"attrParams":{"summary":null,"highLight":["Permanent position","B2B focus","Hybrid work model"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Redhill,England","unit":null}]},"addDate":1752918721197,"categoryName":"Other","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4143,4147","location":"Crawley, UK","infoId":"6309396974592312","pictureUrl":"https://uspic2.ok.com/logo/ineed.png","videos":null,"title":"Maintenance Technician","content":"**Maintenance Technician** \n**Job ID** \n205194 \n**Posted** \n05-Feb-2025 \n**Role type** \nFull-time \n**Areas of Interest**\n\nEngineering/Maintenance \n**Location(s)**\n\nCrawley - England - United Kingdom of Great Britain and Northern Ireland \nCBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. \n**Job Title: Electrical Bias Engineer** \nCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Electrical Bias Engineer to join the team. \nThe successful candidate will be able to install and maintain new plant and equipment when required, ensuring that plant faults and defects are swiftly rectified. \n**Role Summary:**\n\n* React to breakdown maintenance requests within the required SLA's\n* Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc\n* Repairs to modular UPS systems\n* Test and diagnose power quality issues including harmonic distortion using onsite power analysers\n* Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments\n* Provide emergency response standby, call out\n* Escalate urgent issues identified through to the Technical Services Manager\n* Respond to work interruptions, outages or emergencies consistent with the SLA\n* Responsibility for ensuring all critical related engineering maintenance documentation \\& records are kept updated\n* Advise the Facilities Management Team of changes in critical environment requirements\n* Must be willing to work over \\& above contractual hours.\n* Undertake site surveys \\& produce Works Requests, Method Statements \\& Risk Assessments for planned works\n* Undertake Upgrade \\& Install work\n* Understand and interpret technical drawings / instructions / processes \\& O\\&M's\n* Ensure completion of all reactive Helpdesk Requests\n* Monitor and analyse environmental conditions, review the loading/working conditions of critical equipment regularly\n* Ensure that financial processes are adhered to at all times\n* Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident)\n* Determine the root cause and action items required to restore availability and prevent a recurrence\n* Review and submit to the Technical Services Manager ensuring all actions are documented reviewed and completed\n* Entering relevant quotes and remedial works onto the in-house system\n\n**Experience Required:** \n**Essential**\n\n* 17th Edition Electrical Wiring Regulations\n\n**Desirable**\n\n* Experience working with building management systems including fault finding and operator use\n* Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams\n* Experience and understanding of HVAC systems\n* Understanding of a CDM process\n* Excellent facilitation, communication skills at all levels\n* Evidence of Excellent Customer Service Delivery\n* Able to organise self to manage assigned tasks, determine material requirements.\n* Experience of H \\& S procedures \\& requirements. 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