Wales Call Centre & Customer Service Job Listings

Expression of Interest - Customer Service and Complaints Assistant - Go.Compare63391768203651120

Workable

Expression of Interest - Customer Service and Complaints Assistant - Go.Compare

Go.Compare are award recognised insurers that have made insurance easier, provided great products and delivered outstanding customer service during the last year. What you’ll be doing… Fancy a new customer service advisor job, working for an award winning price comparison website ? Do you want to work for a customer centric organisation, who put their people and customers at the heart of everything they do and encourage entrepreneurial ideas and accountability at all levels? Do you enjoy problem solving and helping people when they need it most? If the answer is yes, then this could be just the exciting new opportunity you've been looking for! As a Customer Service Advisor, you will be the primary point of contact between the business and our customers. You will support customers whilst they complete their online comparisons, offer clarity on product information and help customers take advantage of special offers that we have available. Experience that will put you ahead of the curve… You are a best in class customer service operator with experience in supporting customers within a contact centre environment or face to face. Experience of communicating with customers effectively via the telephone and digital channels i.e. email, live chat and social media. Proven general IT skills such as Word, Excel, Google Suite. Excellent attention to detail What's in it for you… The salary for this position is up to £25,000 per annum This is a Hybrid role from our Cardiff Office, working three days from the office, two from home. Uncapped leave, because we trust you to manage your workload and time When we hit our targets, enjoy a share of our profits with a bonus Refer a friend and get rewarded when they join Future Wellbeing support with access to our Colleague Assistant Programmes Opportunity to purchase shares in Future, with our Share Incentive Plan … Plus more great perks based on your location Internal job family level P7 Who are we? We’re Go.Compare, part of Future PLC You’ve probably heard of us - we’re a price comparison site passionate about finding our customers savvy insurance deals. We’re a part of Future PLC and as one of the 250+ brands within Future publishing, we embody all the Future values. We pride ourselves on being a fun but fair place to work, with flexible hours and plenty of perks, thanks to the Future community teams’ hard work making sure each team member is treated equally. We only collaborate with organisations we can rely on, so we’ve built up a huge network of trusted partners. We're also authorised and regulated by the Financial Conduct Authority. A team of bright-eyed insurance experts launched Go.Compare back in November 2006 and we’re still going strong. Based at our office in Cardiff, we’ve worked on getting our customers the best deals, partnered up with the Welsh Rugby Union, crafted engaging TV ads, and so much more. Our Future, Our Responsibility - Inclusion and Diversity at Future We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That’s why we’re building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It’s not just about what you bring to the table — it’s about making sure the table has room for everyone. Because a diverse team isn’t just good for business. It’s the Future. Please let us know if you need any reasonable adjustments made so we can give you the best experience! Find out more about Our Future, Our Responsibility on our website. #LI-Hybrid

Cardiff, UK

£25,000/year

Expression of Interest - Customer Services - Magazine Subscriptions63393310945153121

Workable

Expression of Interest - Customer Services - Magazine Subscriptions

We are Future, a global multi-platform media company with big goals and the talent to bring them to life. Together, we connect people to their passions through the high-quality content we create and the innovative technology we pioneer. We’re the name behind award-winning brands in specialist sectors like technology, gaming & entertainment, music, creative & photography, field sports, knowledge and home interest. Specialists in our field and passionate about what we do, every year we attract millions of consumers to our websites, magazines, events and social spaces. What you'll be doing As our subscription based customer support function grows we are regularly looking to add to our complaints, quality assurance and sales and retention roles. If you enjoy problem solving, resolving customer queries or the challenge of retaining customers, then this could be just the exciting new opportunity you've been looking for! Experience that will put you ahead of the curve Experience of communicating with customers effectively via the telephone and digital channels i.e. email, live chat and social media. Proven general IT skills such as Word, Excel, Google Suite. Excellent attention to detail Experience working within a quality assurance role or similar experience gained through work experience all while adhering to company deadlines and SLA’s. Work closely with the operation to understand their needs and drive positive change across the business Positively influence internal and external stakeholders to deliver world class service to customers Ability to improve the customer journey through customer feedback Complaint handling - experience of dealing with customer complaints and resolving in line with company process. Excellent retention or selling and negotiating skills. Ability to prioritise and manage your own workload and time. Excellent retention or selling and negotiating skills. What's in it for you Salary ranges for these roles are vary from £25,000-£28,000 This is a Hybrid role from our Cardiff Office, working three days from the office, two from home Uncapped leave, because we trust you to manage your workload and time When we hit our targets, enjoy a share of our profits with a bonus Refer a friend and get rewarded when they join Future Wellbeing support with access to our Colleague Assistant Programmes Opportunity to purchase shares in Future, with our Share Incentive Plan … Plus more great perks based on your location Who are we… We’re Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We’ve got ambitious plans that further build on our growth momentum and unlock new opportunities – and we’re looking for driven people who want to be a part of it! Our Future, Our Responsibility - Inclusion and Diversity at Future We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That’s why we’re building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It’s not just about what you bring to the table — it’s about making sure the table has room for everyone. Because a diverse team isn’t just good for business. It’s the Future. Please let us know if you need any reasonable adjustments made so we can give you the best experience! Find out more about Our Future, Our Responsibility on our website. #LI-Hybrid

Cardiff, UK

£25,000-28,000/year

Expression of Interest - Business Service Administrator - Go.Compare63393286649345122

Workable

Expression of Interest - Business Service Administrator - Go.Compare

What you'll be doing… Business Service is a business to business function within the Service & Operations department, responsible for managing all external operational processes including partner change management, partner governance and processing of data We have an exciting opportunity within our small team to acquire expert product knowledge across Insurance and Energy. This also includes gaining a wider understanding of the core business, linking into commercial, financial and regulatory processes, providing exceptional insight into multiple business areas. Working within a supportive and dynamic team to share knowledge and experience. Continuously reviewing and enhancing existing processes with the customer experience being at the heart of what we do. You’ll be responsible for the day to day running of partner and supplier changes, identifying and mitigating risks to customers and the business whilst providing an excellent service to our business partners. Experience that will put you ahead of the curve… Experience working within a business to business facing role. Experience of working within the Financial sector Able to show examples of working towards and achieving tasks within required timescales. Experience in data handling. A good understanding of GDPR regulations relating to customer data. What's in it for you… The salary for this position is up to £25,000 per annum This is a Hybrid role from our Cardiff Office, working three days from the office, two from home. Uncapped leave, because we trust you to manage your workload and time When we hit our targets, enjoy a share of our profits with a bonus Refer a friend and get rewarded when they join Future Wellbeing support with access to our Colleague Assistant Programmes Opportunity to purchase shares in Future, with our Share Incentive Plan … Plus more great perks based on your location Internal job family level P7 Who are we? We’re Go.Compare, part of Future PLC You’ve probably heard of us - we’re a price comparison site passionate about finding our customers savvy insurance deals. We’re a part of Future PLC and as one of the 250+ brands within Future publishing, we embody all the Future values. We pride ourselves on being a fun but fair place to work, with flexible hours and plenty of perks, thanks to the Future community teams’ hard work making sure each team member is treated equally. We only collaborate with organisations we can rely on, so we’ve built up a huge network of trusted partners. We're also authorised and regulated by the Financial Conduct Authority. A team of bright-eyed insurance experts launched Go.Compare back in November 2006 and we’re still going strong. Based at our office in Cardiff, we’ve worked on getting our customers the best deals, partnered up with the Welsh Rugby Union, crafted engaging TV ads, and so much more. Our Future, Our Responsibility - Inclusion and Diversity at Future We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That’s why we’re building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It’s not just about what you bring to the table — it’s about making sure the table has room for everyone. Because a diverse team isn’t just good for business. It’s the Future. Please let us know if you need any reasonable adjustments made so we can give you the best experience! Find out more about Our Future, Our Responsibility on our website. #LI-Hybrid

Cardiff, UK

£25,000/year

Indeed

Bar Team Member

Join our team at the magnificent Greenacres holiday park in Wales. Ideally located between Black Rock Sands beach and Snowdonia National Park. Black Rock Sands, Morfa Bychan, Porthmadog Gwynedd LL49 9YF GBR #### **Job Details** **Position:** Bar Team Member **Type:** Full-Time / Part-Time / Seasonal **Pay Rates:**Up to £12.21 per hour depending on age We can provide on-site accommodation, subject to availability and T\&Cs. **Join our One Great Team here at Haven as a Bar Team Member** where you'll serve up great drinks, keep the good vibes rolling, and create memorable experiences for our guests! We're seeking Bartenders to bring the fun and join our team where you'll help set the vibe, serve up delicious drinks, and make sure every guest feels welcome and has a great time. Whether you're mixing cocktails, pulling pints, or just chatting with guests, you'll play a key role in creating unforgettable experiences for our guests. **Key Responsibilities** * Warmly greet guests, take drinks orders and ensure a positive experience * Prepare and serve a variety of beverages, from classic pints to signature cocktails. * Keep the bar area clean, organised, and fully stocked. * Collaborate with the team to ensure smooth operation and excellent customer service. * Follow all responsible service guidelines to ensure a safe environment. **Requirements** * Previous experience in a bar, restaurant, or customer-facing role is beneficial but not required. * Customer service focused -- friendly and approachable with excellent communication skills. * Comfortable working in a fast-paced environment * Flexibility to work various shifts, including evenings, weekends, and holidays. Applicants must meet the minimum legal age of 18 to sell alcohol. **What We Offer** * Attractive pay with overtime opportunities. * An inclusive, supportive work environment. * Comprehensive training and ongoing support. * Career development opportunities, including fully funded qualifications. * Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! **How to Apply** To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test. If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.

Porthmadog LL49, UK

Negotiable Salary

Indeed

Care Assisant

Complex Care Assistant (Care Experience Required) All aspects of Personal Care will be required. ***\*\*\* PLEASE DO NOT APPLY IF YOU ARE LOOKING FOR SPONSORSHIP AS WE ARENT OFFERING THIS \*\*\**** ***Must be 18+*** **What we offer as a health care company.** PRIDE offer home care services to people who want to live independently in their own homes. **Shifts:** * ***Days/Wake Nights/Sleep Nights and Weekends*** These shifts allow you to develop great relationships with the people you support and work with. **The Job role** You will be supporting people with all aspects of personal care and socialisation and encouraging people to live as independently as possible. You will get the opportunity to develop loads of new skills and will be fully trained by one of our Nurses to be able to provide high level support. You will be trained with all required equipment and work as part of small teams to ensure the best outcomes for people. Very little travel! Shift patterns that are easy to follow Shifts 2 weeks in advance as minimum A meet and greet with the client before you commence care shifts Access to further training and development within Health and Social Care Ongoing support from the senior team. **What you need** All we ask is that you have a positive outlook, enjoy working with people, and have a caring nature. Previous care experience \& willing to learn new skills A driving licence is required with access to your own vehicle. Pay: £14.00-£14.50 per hour Expected hours: No less than 4 per week Benefits: * Casual dress Schedule: * Day shift * Night shift Experience: * Complex Care: 1 year (required) Licence/Certification: * Driving Licence with access to your own vehicle (required) Work Location: In person

Cardiff, UK

£14-14.5