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Hypercare Engineer
Role Description : The Hypercare Engineer will provide specialised technical support during the post-migration hypercare period of a major M365 tenant-to-tenant migration project. Reporting to the Hypercare Lead, the engineer will play a critical role in ensuring a smooth user experience during the transition to business-as-usual (BAU) operations. The ideal candidate will have high level experience in resolving user issues, performing break-fix activities, and conducting advanced (L2) troubleshooting across the M365 ecosystem. Responsibilities Provide Tier 2/3 support for issues related to M365 workloads, including Exchange Online, SharePoint, and Teams (plus ancillary workloads like Power Platform) during the hypercare period. Perform advanced troubleshooting and break-fix activities for migration-related issues, ensuring timely resolution. Manage and resolve tickets within an ITSM tool (e.g., ServiceNow), following escalation protocols as necessary. Collaborate closely with the M365 Hypercare Lead to ensure alignment with support priorities and escalation workflows. Address user issues stemming from the migration (e.g. mail flow disruptions, SharePoint permissions, and Teams functionality). Document troubleshooting steps and resolutions to contribute to the knowledge base and enable efficient ticket handling. Support the creation and maintenance of user-facing FAQs, guides, and service desk KB articles. Liaise with the M365 migration team to troubleshoot and resolve any residual or recurring issues and provide feedback on gaps in migration processes to improve future migrations. Assist in seamless knowledge transfer to BAU teams by documenting and sharing hypercare resolutions and processes. Key Skills Strong technical expertise across the M365 ecosystem: Exchange Online, SharePoint, Teams (mandatory); Power Platform knowledge (preferred). Proven ability to troubleshoot complex technical issues and resolve them in high-pressure environments. Hands-on experience with an ITSM tool (preferably ServiceNow) for ticket management and workflow processes. Good understanding of tenant-to-tenant migration processes and their typical challenges. Exceptional analytical skills for identifying root causes and resolving user issues efficiently. Strong written and verbal communication skills, particularly for documenting technical processes and resolutions. A proactive and user-focused approach to technical support. Experience 5+ years of experience working in M365 environments, with a focus on technical support and migrations. Experience in multiple tenant-to-tenant migration projects, with significant involvement in post-migration support. Proven track record in resolving migration-related issues such as mail flow, permissions, and application configurations. Experience in producing user-facing documentation such as guides and FAQs.
Warwick, UK
Negotiable Salary
Workable
Nursery Early Years Professional - Level 2 or 3.
Banana Moon Hatton is seeking a passionate and dedicated Nursery Early Years Professional to join our vibrant team. In this role, you will play a crucial part in providing outstanding care and education to children aged 0-5 years. Your primary focus will be to create a fun, engaging, and safe environment where children can learn and explore. You will plan and implement age-appropriate activities in line with the Early Years Foundation Stage (EYFS) framework. As an Early Years Professional, you will have the opportunity to build strong relationships with the children and their families, ensuring a supportive and welcoming atmosphere. Your role will involve observing and assessing children's progress and working closely with your colleagues to provide the highest standards of care and education. We welcome candidates looking for full and part time positions. £13.50 Requirements Level 3 qualification in Early Years Education or equivalent. Experience working in an early years setting is essential. Strong knowledge of child development and the EYFS framework. Excellent communication and interpersonal skills. Passion for working with children and supporting their development. Ability to work effectively both independently and as part of a team. Benefits Uniform provided Training opportunities 50% discounted childcare fees On-site parking Company events including staff team building days and annual Midnight Moon Awards Evening Pension scheme Staff Well-being Support Access to NoodleNow industry leading online platform Employee of the month - we recognise and celebrate your hard work Training to gain further qualifications Closed between Christmas and New Year
Warwick, UK
£13/year
Workable
Techno Functional Consultant
We are looking for a highly skilled and motivated Techno Functional Consultant to join our team for the migration of M365 Ancillary Services. The consultant will play a pivotal role in ensuring the smooth migration and integration of various M365 applications and services, including but not limited to: Applications Sending Email, To Do, Whiteboard, Sway, Bookings, Lists, Loop, Stream, Clipchamp, Forms, and Viva Engage. This is a dynamic role that requires both technical expertise and a deep understanding of business processes to help streamline and optimize M365 functionality for organizational use. Key Responsibilities: M365 Ancillary Services Migration: Lead the migration of M365 Ancillary Services (Applications Sending Email, To Do, Whiteboard, Sway, Bookings, Lists, Loop, Stream, Clipchamp, Forms, Viva Engage) from existing platforms to Microsoft 365. Collaborate with cross-functional teams to ensure a seamless transition of data, settings, and configurations across the various services. Develop migration strategies, timelines, and risk mitigation plans specific to each service. Techno-Functional Expertise: Provide technical guidance and functional expertise to ensure the successful implementation and adoption of M365 services within the organization. Translate business requirements into technical solutions, working with stakeholders to align M365 features with business needs. Assist with system configuration, customization, and troubleshooting of M365 Ancillary Services. Application Integration & Optimization: Work on the integration of various M365 applications into existing business processes and systems. Optimize application configurations to improve productivity, collaboration, and communication within the organization. Provide hands-on support for troubleshooting, resolving issues, and maintaining M365 services. Training & Knowledge Transfer: Conduct training sessions and create documentation for end-users to ensure they fully understand and can effectively use M365 services. Facilitate knowledge transfer to internal teams, ensuring a sustainable and long-term usage of M365 tools. Develop training materials, user guides, and FAQs specific to the migrated services. Stakeholder Management: Act as the liaison between business stakeholders, technical teams, and service providers to ensure successful project delivery. Gather and document business requirements, use cases, and user stories from stakeholders to tailor M365 services to organizational needs. Provide regular updates on project progress, issues, and risks to management and stakeholders. Data Security & Compliance: Ensure that the migration of M365 services adheres to organizational data security and compliance policies. Work with security and compliance teams to review and implement appropriate controls for the handling of data within the M365 ecosystem. Ongoing Support and Optimization: Provide post-migration support to resolve any issues and ensure the smooth functioning of the M365 services. Continuously assess the usage and performance of M365 applications and recommend improvements or optimizations. Stay up-to-date with new features and updates to M365 Ancillary Services, assessing their potential impact and benefit to the organization. Skills & Qualifications: Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. Experience: 3-5 years of experience in a Techno-Functional Consultant role with a focus on M365 or similar enterprise software platforms. Proven experience with migration projects, particularly in M365 environments. Solid understanding of the M365 ecosystem, including services like Applications Sending Email, To Do, Whiteboard, Sway, Bookings, Lists, Loop, Stream, Clipchamp, Forms, and Viva Engage. Technical Skills: Hands-on experience with Microsoft 365 administration, configuration, and customization. Familiarity with Power Platform (Power Automate, Power Apps, Power BI). Strong knowledge of cloud-based technologies and services. Understanding of system integration methods and best practices. Functional Skills: Strong business process analysis skills. Ability to work closely with business teams to understand requirements and design effective solutions. Excellent problem-solving and analytical skills. Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences.
Warwick, UK
Negotiable Salary
Workable
Azure Devops Developer
Azure Devops Developer Contract Role – 6+ Months ( Inside Ir35) Rate: 450 GBP PD 2-4 times @ Warwick Mandatory Skills : Azure DevOps Operations Key Responsibilities: Cost Analysis and Optimization: - Monitor and analyze Azure cloud spending to identify cost-saving opportunities. - Implement and maintain cost optimization strategies and best practices. - Utilize Azure Cost Management and Billing tools to provide actionable insights. Collaboration and Strategy: - Collaborate with IT, DevOps, and Finance teams to align on cost management strategies. - Develop and communicate cost optimization strategies to stakeholders. - Participate in architectural discussions to ensure cost-efficient designs. Reporting and Forecasting: - Generate regular reports on cloud spending, savings, and budget adherence. - Develop financial forecasts and budgets for Azure cloud expenditure. - Provide detailed analysis of cost trends and variances. Automation and Tooling: - Automate cost management and optimization processes using scripts and tools. - Evaluate and implement third-party tools for enhanced cost management. Education and Training: - Educate and train teams on cost-saving practices and tools. - Advocate for a cost-aware culture across the organization. Required Qualifications: Experience: - 5+ years of experience in cloud cost management and optimization, with a focus on Azure. - Proven experience in financial analysis, budgeting, and forecasting in a cloud environment. Skills: - In-depth knowledge of Azure services and pricing models. - Proficiency in Azure Cost Management and Billing tools. - Strong analytical skills with the ability to interpret and present data effectively. - Familiarity with cloud management platforms and third-party cost optimization tools. Soft Skills: - Excellent communication and collaboration skills. - Strong problem-solving abilities. - Ability to work independently and as part of a team. - Detail-oriented with strong organizational skills. Preferred Qualifications: - Azure certifications such as Azure Solutions Architect Expert or Azure Administrator Associate. - FinOps Certified Practitioner certification. - Experience in a DevOps or CloudOps role.
Warwick, UK
£450/day
Workable
SC Cleared Infrastructure Engineer
SC Cleared Infrastructure Engineer Job Type : Contract Role Job Location : 2-3 Days a week to Warwick/Wokingham, UK Client : Wipro Job summary : We are seeking an experienced SC Cleared (active) Infrastructure Engineer with a background in installing and building IT hardware (Windows Server) and virtual systems. Strong experience in cross organisation IT Systems migrations, server and systems hardening, Penetration testing, and working with software integration teams. The ideal candidate will have a strong foundation in system interoperability, documentation skills, experience of video surveillance systems (VSS), access control, LAN/WAN networking, and Windows Server OS infrastructure both physical and virtual. The Infrastructure Engineer will play a key role in supporting the strategy and direction of our Corporate Security business unit, focusing migrating services, enhancing security measures and optimizing operational efficiency. Key Responsibilities: - Collaborate with cross-functional teams to ensure seamless interoperability of security systems - Lead internal projects related to system migrations, upgrades, asset refresh initiatives, and the rollout of access control and physical security systems. - Coordinate the commissioning of new sites into the security system, ensuring minimal disruption to operations. - Liaise with suppliers and vendors to support negotiation of software/infrastructure maintenance agreements and ensure timely delivery of security solutions. - Communicate effectively with stakeholders from various departments, including IT, security, and business units, to gather requirements and address concerns. - Become the subject matter expert for the physical security infrastructure and provide high-level support to internal teams and external clients on complex security solutions. - Implement rigorous quality assurance processes to validate the functionality, performance, and usability of security systems. - Ensure compliance with industry standards and regulations, including ISO 27001, by implementing appropriate security measures and controls. About you: - Hold current active SC Clearance - Technological literacy in learning, operating, building, and troubleshooting IT systems and other technological equipment. - Experience with Gallagher Security integrated systems and other security technologies, an advantage. - CompTIA Security+ certification - Demonstrable knowledge of Windows Server 2016/2019/2022, networking fundamentals, and ITIL best practices. - Proven ability to solve complex problems and make effective decisions. - Attention to detail, particularly in documentation and project management. - Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels and communicate technical concepts to non-technical stakeholders. - Knowledge of System Architectures and Design - Bachelor's degree in Electronic Engineering, Computer Science or equivalent experience
Warwick, UK
Negotiable Salary
Workable
Data Analyst
Job title: Data Analyst Location : Warwick, UK (Hybrid- 2-3 days/week) Type: Contract Client: Wipro About the Role: We are seeking a detail-oriented and technically skilled Data Analyst to support our transition from an OpenText SaaS platform to a SharePoint-based data management solution. The ideal candidate will work closely with business stakeholders and technical teams to collate, catalogue, cleanse, and prepare business-critical data for migration. You will play a pivotal role in ensuring data integrity and successful migration through careful planning and coordination. Key Responsibilities: Data Collection & Collation: Work with stakeholders to gather and consolidate structured and unstructured data from OpenText and other sources. Data Cataloguing: Develop and maintain a data inventory to document metadata, ownership, and categorization of business content. Data Cleansing & Preparation: Analyze datasets for accuracy, completeness, and redundancy. Identify and resolve data quality issues in preparation for migration. Migration Planning: Collaborate with IT teams to plan and coordinate the migration of data to SharePoint. Assist in developing mapping, validation, and transformation rules. Documentation: Create detailed documentation of data processes, standards, and structures to support future data governance. Stakeholder Communication: Act as a liaison between business units, IT, and external vendors to ensure alignment and clear understanding of migration objectives. Reporting: Generate regular reports and dashboards to track progress, data quality metrics, and migration readiness. Qualifications: Proven experience as a Data Analyst, preferably in enterprise content management or system migration projects. Strong understanding of data modelling, metadata management, and data lifecycle concepts. Experience with SharePoint (Online or On-Premise) and familiarity with its data structure and permissions model. Hands-on experience with OpenText or similar SaaS content platforms is a plus. Proficiency in Excel, Power BI, or other data analysis and visualization tools. Excellent analytical, communication, and stakeholder management skills. Preferred Qualifications: Experience in migration tools or scripting for data transformation (e.g., PowerShell, Python). Knowledge of data governance and compliance frameworks.
Warwick, UK
Negotiable Salary
Workable
SC Cleared Application Engineer with IT Security
Job description We are seeking an experienced Application Engineer with a background in IT security system engineering, particularly within the utilities industry. The ideal candidate will have a strong foundation in system interoperability, video surveillance systems (VSS), access control, networking, and Windows Server OS infrastructure. The Application Engineer will play a key role in supporting the strategy and direction of our Corporate Security business unit, focusing on enhancing security measures and optimizing operational efficiency. Key Responsibilities: 1. System Integration and Management: Collaborate with cross-functional teams to ensure seamless interoperability of security systems across the energy sector infrastructure. - Oversee the implementation of Windows Active Directory and single sign-on solutions for enhanced authentication and authorization. - Lead internal projects related to system upgrades, asset refresh initiatives, and the rollout of access control systems. - Coordinate the commissioning of new sites into the security system, ensuring minimal disruption to operations. - Implement automation processes using PowerShell and SQL scripting to improve operational efficiency and reduce OPEX. 2. Technical Skills Proficiency in Programming Languages and Tools One of the most crucial skills that an application architect must possess is programming proficiency. The architect should have hands-on experience in multiple programming languages such as Java, Python, C#, Ruby, and others. Knowledge of tools is a must to ensure the necessary toolset is developed and fit for purpose. Knowledge of System Architectures and Design Patterns The architect must possess knowledge of system architectures such as microservices, service-oriented architecture, etc. They must also have expertise on software desig. This knowledge is vital for ensuring that applications are designed and developed according to the industry best practices. Familiarity with Security Application Providers An application architect should have experience with security service providers such as Gallagher, Axis and video surveillance management applications. Knowledge of system architecture, data storage, and data processing is essential to developing scalable and responsive applications. - Evaluate security, CCTV, and access control products to assess their functionality and suitability for integration within the energy sector infrastructure. 4. Quality Assurance and Compliance: - Implement rigorous quality assurance processes to validate the functionality, performance, and usability of security systems. - Ensure compliance with industry standards and regulations, including ISO 27001, by implementing appropriate security measures and controls. - Communicate effectively with stakeholders from various departments, including IT, security, and business units, to gather requirements and address concerns. - Act as a subject matter expert and provide high-level support to internal teams and external clients on complex security solutions. - Certified Information Systems Security Professional (CISSP) certification. - CompTIA Security+ certification. - Strong knowledge of Windows Server 2016, networking fundamentals, and ITIL best practices. Experience with Gallagher Access Control systems and other security technologies. - Excellent problem-solving skills and attention to detail. - Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
Warwick, UK
Negotiable Salary
Workable
Security Consultant - DLM/DLP Specialist (Microsoft 365 & Purview)
Job Description: We are seeking a skilled Security Consultant specializing in **Data Loss Prevention (DLP)** and **Data Lifecycle Management (DLM)** within **Microsoft 365** and **Microsoft Purview** environments. This role will be instrumental in designing, implementing, and optimizing data protection policies and controls to safeguard sensitive information and ensure compliance across our digital landscape. Key Responsibilities: - Develop and implement DLP and DLM strategies for Microsoft 365 and Microsoft Purview, including data classification, retention, and risk mitigation policies. - Conduct comprehensive assessments of current data security controls, identifying gaps and recommending enhancements. - Collaborate with internal teams to customize DLP rules, data sensitivity labels, and access policies aligned with regulatory requirements. - Provide technical guidance and training on M365 DLP and DLM best practices for secure data handling and lifecycle management. - Monitor, analyze, and respond to security incidents, working to continuously improve data protection mechanisms. Qualifications: - Proven experience with **Microsoft 365 DLP** and **Microsoft Purview** configuration and management. - Strong understanding of **data security standards** and **compliance frameworks** (e.g., GDPR, HIPAA). - Expertise in implementing and managing DLM policies and data retention schedules. - Excellent problem-solving and communication skills with the ability to work collaboratively.
Warwick, UK
Negotiable Salary
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