281 Education & Training in England lowest at $7.55+

Customer Experience Manager63093598436355120

Indeed

Customer Experience Manager

Customer Experience Manager Western House, Swindon **Who are we?** GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations. We are transforming the way people think about train travel, empowering our team of over 6,000 people from all different backgrounds to make it a great experience for our customers. Together, we will revalue rail as a very special way to travel -- relaxing, fast, efficient, friendly and fun. **About the team** The Train Service Delivery team are responsible for the day-to-day management and delivery of the GWR service to its customers. We deliver all components that make up the service, including managing the train plan, Customer Information, Area Operations and, when required, train service recovery. We deliver service management, incident recovery, and support tactical performance improvement. **About the job?** As a Customer Experience Manager, you will work with colleagues across the Control team to ensure the customer is at the heart of decision making. You will ensure that the customer experience is managed by influencing your colleagues' decisions and following agreed communication and contingency plans. The role is key to supporting front line colleagues to deliver great experiences for our customers -- both by ensuring they understand the service offering and assisting to resolve customer issues. During times of disruption, the role is paramount to ensuring the impact on customers across the network is mitigated, both through the train service and rail replacement alternatives, while providing regular, high-quality messaging to support informed decision making. **Your main responsibilities will be?** * Working closely with colleagues across the Control floor to ensure the service delivered meets the needs of our passengers * To oversee the customer strategy across day-to-day operations and during disruptive events, enacting alternatives when appropriate -- be that ticket acceptance (rail or bus) or requesting road transport * Monitoring all GWR outputs to ensure a clear and consistent message is presented to passengers, providing useful and timely advice during disruption in line with our Passenger Information During Disruption commitments * Engage and communicate with relevant stakeholders to support the customer experience. * Supporting front line staff to seek resolutions to issues affecting the customer experience **You'll need to be?** * A customer focused person with a passion for ensuring the best possible delivery for our customers * A strong communicator (verbally and in written form), with the ability to influence and work collaboratively with others * A team player who is comfortable challenging decisions and balancing priorities * Able to work well under pressure, taking a risk-based approach to prioritising tasks, retaining information in a dynamic environment and keep calm in challenging circumstances * Able to resolve specific issues empathetically, without losing sight of the bigger picture of delivering for customers across the network **As a minimum, you will need to have:** * Excellent written and verbal communication skills * Recent experience working in a customer service role * Excellent IT skills and the ability to learn and utilise new systems. * A good understanding of the GWR network and how the business delivers the train service daily. **Working pattern?** This role is shift based, comprising early, late and night shifts as well as weekend working. **Additional Information:** The role is based in our Integrated Control Centre in Swindon, which is a short walk from Swindon station. While many people use the train to get to work the majority of the time, you must also be able to get to work via other means due to the shift times involved. Occasional travel across the GWR network as part of your working day may be necessary. **The Reward:** As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including: * on-going development, * defined benefit pension scheme with the Railways Pension Scheme, * free rail travel across the GWR network for you and your family, * discounted travel with other Train Operating Companies, * company-sponsored health care plan, * discounted shopping and gym membership * employee assistance programme and much more. **We all belong at GWR.** This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details. If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply. INGWR

Swindon, UK

Negotiable Salary

Indeed

Account Manager

**Account Manager** **Job ID** 222427 **Posted** 28-May-2025 **Role type** Full-time **Areas of Interest** Facilities Management **Location(s)** Romsey - England - United Kingdom of Great Britain and Northern Ireland, Southampton - England - United Kingdom of Great Britain and Northern Ireland CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in Romsey, Hampshire. As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client's, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M\&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. Key responsibilities are as follows: * Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives * Maintain customer relations including progress meeting, site visits, and obtaining referrals * Managing \& having accountability for the P\&L and maintaining agreed profit margins * Managing a team of soft services professionals and M\&E engineers and contract support workers effectively to maximize the performance of the company * Assist in the preparation of standard operating procedures, emergency and contingency plans * Ensure the provision of healthy and safe working conditions and regularly review the H\&S policy * Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender Person Specification * Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment. * Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable. * A qualification in health \& safety (NEBOSH, IOSH) is desirable * Strong commercial acumen is essential, and experience of managing a P\&L is preferable. * Excellent communication and management skills are essential

Southampton, UK

Negotiable Salary

Operational Resilience & Business Continuity Specialist63093966806787122

Indeed

Operational Resilience & Business Continuity Specialist

**Job Title** : Operational Resilience Specialist. **Contract Type:** Permanent, Part Time, Full Time, Job Share option available. **Salary Range:** £33,200 - £49,800. **Location:** Eastleigh Hybrid. **Closing Date for applications:** Friday 25th July 2025 **Operational Resilience Specialist:**We are looking for an experienced Operational Resilience Specialist who is organised and operational minded to support the development, implementation, and continual improvement of resilience and continuity strategies across the organisation, working collaboratively with both IT and Business functions to ensure a comprehensive understanding of operational needs and recovery objectives. The successful candidate will support the Operational Resilience \& Business Continuity Manager in the delivery of Business Continuity Management framework for all Ageas UK locations and administration of business continuity processes and best practices **Main Responsibilities:** * Maintain and update BC/Resilience policies, plans, and documentation * Ensure recovery objectives and impact tolerances are met. * Collaborate with IT on continuity testing and disaster recovery planning. * Support crisis response, recovery site operations, and return-to-normal activities. * Report on test outcomes and continuity issues. * Promote Operational Resilience and Business Continuity awareness, training, and communications across Ageas. * Ensure compliance with Group policy and regulatory requirements. * Conduct business impact analyses and risk assessments. * Design and implement effective continuity mechanisms and procedures. * Oversee the effective execution of Disaster Recovery testing ensuring that the plans support both recovery point and recovery time objectives and that plans are updated in response to issues found during testing. **Skills and experience:** * Experience of Business Continuity Management, planning and testing within the financial sector is essential. * Experience of Operational Resilience \& Business Continuity aligned to Regulatory guidelines/principles. * CBCI qualification, or equivalent is desirable. * A demonstrable understanding of the BCM Lifecycle. * Experience of Operational Resilience and Business Continuity controls, in particular those relating to business process, governance, risk and education. * Good communication skills both verbally and in writing with good questioning and listening skills. * Strong interpersonal skills and ability to talk comfortably and knowledgeably with a wide range of stakeholders, including senior management, business partners, audit functions. * Experience in dealing with external stakeholders. * Good decision-making skills, strong team working, collaborative, proactive, planning and organisation skills At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, **Top Employer** status in the UK. **Here are some of the benefits you can enjoy at Ageas:** **Flexible Working-** Smart Working @ Ageas gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. **Supporting your Health-**Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities -- Yoga, Mindfulness. **Supporting your Wealth-**Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. **Supporting you at Work-**Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more. **Supporting you and your Family-** Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. **Benefits for Them-** Partner Life Assurance and Critical Illness cover. **Get some Tech-** Deals on various gadgets including Wearables, Tablets and Laptops. **Getting around-** Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover. **Supporting you back to work-** Return to work programme after maternity leave. **About Ageas:** We are one of the largest car and home insurers in the UK.**Our People** help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers. As an inclusive employer, we encourage anyone to apply. We're a signatory of the **Race at Work Charter** and **Women in Finance Charter** , member of **iCAN** and **GAIN** . As a **Disability Confident Leader** , we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to **support and adjustments** throughout your recruitment experience. If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, please see **Ageas Everyone** **.** We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism. Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we're open to discussing **flexible working, including full-time, part-time or job share** arrangements. To find out more about Ageas, see **About Us** . **Want to be part of a Winning Team? Come and join Ageas.** **Click on the 'Apply button' to be considered.**

Eastleigh, UK

Negotiable Salary

SEND Maths Teacher - PRU, SEMH63093911189121123

Indeed

SEND Maths Teacher - PRU, SEMH

**SEND Maths Teacher - PRU, SEMH** ---------------------------------- **Type: Permanent (via trial contract)** ---------------------------------------- **Start: ASAP** --------------- **Location: Swindon** --------------------- **Pay: MPS \& UPS +SEND allowance** ----------------------------------- Elementa are recruiting for an able Maths Teacher to work at this special school \& PRU based in Swindon. The school provides education across their sites for learners that have ASD/ASC (Autism), SEMH and other complex needs as well as for children that have been permanently excluded from school. Often, all of their children display challenging behaviours. Naturally being a Maths Teacher in this type of teaching environment comes with its' challenges however this truly is a rewarding place to work. Despite the challenges their learners face, the school have high expectations of their learners and nurture and support them. The headteacher is continuing the long-standing approach to offer outstanding opportunities for the learners, but also maintaining a highly positive, friendly \& welcoming work environment for colleagues. Applicants with Team Teach training or other positive behaviour management training may be at an advantage however free training will be provided for the successful applicant. The school operate on a transparent and collaborative basis between staff \& senior leadership team. Ideas are shared and everyone has the opportunity to enhance the working environment and student opportunities. Overall this is a highly positive environment to work in for both staff \& students. If you are a skilled Maths Teacher looking for an opportunity where you can make see the clear difference that you are making to students whilst working alongside a strong teaching \& support staff team, this is the job you should apply for. Applicants should have good previous SEND experience and knowledge, particularly in SEMH and ASD/ASC, and how to adapt the education approach to ensure that high-quality learning still takes place. Non-subject specialist teachers can be considered provided that you have good previous Maths teaching experience and are able to engage learners and deliver high-quality lessons. To be considered for supply opportunities, you must: * have good previous SEND experience * be committed to the schools' policies \& procedures * display resilience \& tenacity * be fully invested in supporting students education \& future opportunities Elementa will be managing all applicants and screening their suitability for the school. Elementa are not a supply agency, we are a school services \& recruiting partner to schools. We will manage the candidate vetting \& compliance and process your payroll on behalf of the school. Therefore applicants being considered for the role after pre-screening will be required to complete the registration process for Elementa. This includes full vetting \& background checks and application for an Enhanced DBS Disclosure (which may be chargeable @ £53.20) unless you have a current DBS on the update service. If you have the relevant skills and experience necessary for this role then **please apply with your full up to date CV.** All applicants will be promptly responded to. **ELEMENTA CANDIDATE COMMITMENT:** * Weekly pay -- no waiting for monthly payroll cut off dates, Elementa pays one week in lieu. * PAYE contract -- unless a candidate specifically requests it, all candidates are paid via PAYE giving them the protections and payment structure of a traditional employer:employee relationship; no umbrella companies. * Training \& Support -- a broad range of free or heavily discounted training available including Safeguarding, Behaviour, Team Teach, SEND, Makaton and Thrive. * Regular welfare contact and support from a dedicated candidate manager.

Swindon, UK

Negotiable Salary

Indeed

Supply Nursery Nurse

**Job title:** Supply Nursery Nurse **Hours:** Flexible **Location**: Southampton **Start Date:**ASAP **Job description** Humly are recruiting for experienced or qualified Nursery Nurses to support settings across the region. Due to ever increasing demand, Humly is seeking early years specialists who wish to have more control over where and when they work. We can offer work opportunities on an ad hoc or regular basis to suit those seeking short and medium term contracts. With Humly you will be able to see all suitable jobs/bookings and have the ability to choose the ones that you want! **The Role:** * To provide a safe, interesting and stimulating environment for the children in a variety of ways * Follow safeguarding policies * Be proactively involved in all activities and day trips * Ensure all children are met with a warm welcome. * To ensure a high standard of physical, emotional, social and intellectual care for children placed in the Nursery. * To give support and respect to other personnel within the Nursery. * To implement the daily routine in the Nursery * Undertake certain domestic jobs within the Nursery, for example, serving snacks and meals and general tidying **Requirements** * Be punctual and reliable. * Have proof of any relevant qualifications * Have a good level of English speaking and understanding skills * Hold a childcare qualification or have 6 months referenceable relevant experience within the UK * Be able to provide 2 proofs of address * Hold an enhanced child workforce DBS or be happy to apply for one **The Benefits of working with Humly:** * Select which bookings you want * Set your own geographical limits * Weekend work opportinities if you want them * We offer good rates of pay, paid weekly * No costly umbrella companies * Complete control over the days that you wish to work. Manage your own diary * Free Safeguarding training * £100 referral bonuses * An industry leading online portal and app, which allows you to see and accept bookings as they come in, update your calendar, complete timesheets and get directions all in one place! ***Fast Track you application on the Humly app*** *To commence your application, we'd like to direct you to* ***https://apply.humly.co.uk/*** *to start your Humly journey or head to the Humly app* * ***Apple Store:*** *Apple Store: https://apps.apple.com/gb/app/humly/id1059247009* * ***Google Play*** *: https://play.google.com/store/apps/details?id=se.studentvikarie\&pcampaignid=web_share* Job Types: Full-time, Permanent, Fixed term contract, Graduate Pay: £13.68-£16.21 per hour Benefits: * Canteen * Casual dress * Childcare * Company pension * Employee mentoring programme * On-site parking * Referral programme * Sick pay Schedule: * Day shift * Monday to Friday * No weekends Education: * GCSE or equivalent (required) Experience: * Nursery: 1 year (preferred) * Management: 1 year (preferred) * Childcare: 1 year (preferred) * Nursery experience: 1 year (preferred) Language: * English (required) Licence/Certification: * Driving Licence (preferred) Work authorisation: * United Kingdom (required) Work Location: In person Reference ID: AM / HDm/24

Southampton, UK

£13.68-16.21

Early Years Practitioner Level 2 or 363093598496515125

Indeed

Early Years Practitioner Level 2 or 3

We have a **new and exciting opportunity** for a **Qualified Early Years Practitioner** to join our thriving nursery and **progress further in their career with possible leadership opportunities** either in a **Part time or Full time capacity.** Graded as GOOD by Ofsted in June 2023, we are looking for a dedicated and highly motivated person to join our team. The successful candidate would need to be: * **Highly motivated and passionate about childcare.** * Experience with all ages and able to demonstrate a high level of care * A good understanding of stages of development and milestones * Enthusiastic and knowledgeable approach to planning As a nursery we offer: * **Very Competitive rate of pay** * 24-45 hours per week (to be agreed) worked over 3-5 days. * Ongoing Professional Development including the new Early Years Champion qualification * Good work/life balance with time in setting to complete nursery work. * Supportive and engaging team This is a full time position (all year). ***Pay displayed will vary according to hours worked.*** **The successful candidate should be Level 3 qualified.**They should also be positive, enthusiastic and have a good sense of fun! We are committed to safeguarding and this post is subject to a DBS check and is exempt from the 1974 Rehabilitation of Offenders Act. Work Remotely * No Job Types: Full-time, Part-time, Permanent Pay: Up to £29,835.00 per year Benefits: * Company events * Health \& wellbeing programme Schedule: * Monday to Friday * No weekends Ability to commute/relocate: * Chippenham SN15 1LH: reliably commute or plan to relocate before starting work (required) Application question(s): * Can you tell us why you are interested in this role? Licence/Certification: * Level 2 or 3 qualification in Early Years / Childcare (required) Work authorisation: * United Kingdom (required) Work Location: In person

Chippenham, UK

£0-29,835

Qualified Early Years Practitioner63093598453633126

Indeed

Qualified Early Years Practitioner

**Company description** A very unique opportunity has become available for you to be part of our team. We are looking for someone to work at our beautiful village Preschool. We are currently following the 'Curiosity Approach' and have created a relaxed child-led environment encouraging our children to learn through the awe and wonder of the world around them. We are a Makaton friendly setting and our children thrive under our early phonics interventions. We are a small village preschool setting in Winsley which is a lovely place to work, with fantastic links to the local community. We offer plenty of training opportunities and personal development for staff. We are a small caring team that work well together and always support one other....If you think you could be the right person to join our team, working part time and term time only please get in touch. We can offer some flexibility with hours, which can be discussed for the right candidate. **Job description** We are looking for a Level 2 or above, qualified Early Years Practitioner to join our team, term time only. 1. Applicants will need experience working with children and be confident to learn to use our on line learning journey system and be a key person in our setting. To assist with the planning of the curriculum using the Early Years Foundation Stage (EYFS) for guidance. 2. To act as a key person to a small group of children, liaising closely and building an effective relationship with parents/carers and ensuring each child's needs are recognised and met. 3. To actively participate at team meetings, supervision meetings and appraisal meetings. 4. To attend training courses as required and to take responsibility for personal development. 5. To take action to support the setting to achieve and maintain a minimum good Ofsted rating at the next inspection. To teach children, offering an appropriate level of support and stimulating play experiences. To ensure that children are kept safe and that you understand when to follow child protection procedures. Job Types: Full-time, Permanent Pay: £12.82 per hour Benefits: * On-site parking Schedule: * Monday to Friday * No weekends Work Location: In person Reference ID: Acorns1

Bradford-on-Avon BA15, UK

£12.82