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Workable
Event Manager
We are looking for an Event Manager to manage and deliver Head Office events for a major FMCG client based in Welwyn Garden City. You'll be the key link between N2O, the client and suppliers; helping make everything run smoothly from planning to execution. The role also includes some office administration duties. About N2O N2O is an award-winning creative brand experience agency and part of GLOBE GROUPE, the leading European shopper house dedicated to brand marketing. Trusted by some of the world’s most successful brands, N2O specialises in crafting insight-driven, relevant, engaging, and measurable campaigns that deliver results at home, in-store, out-of-home, and online. Our headquarters are in Maidenhead, with additional sites in Welwyn Garden City, Hook and Bedford. This role will be based in our Welwyn office but you will also spend 3/4 days a week at the client's Head Office (also in Welwyn). Key Responsibilities: Be the main point of contact between N2O, the client and client suppliers ensuring smooth communication and collaboration Plan and manage multiple events from start to finish, making sure they meet client approval processes / ways of working and Health & Safety standards Build strong relationships with Client Head Office contacts, suppliers and internal teams such as Creative, Talent, Warehouse, and Field Support Plan and manage campaign budgets, ensuring timescales and budgets are met on all campaigns Lead on the day-to-day management of suppliers' deliverables and ensure successful closure of any issues      Review campaigns with clients and internal teams to ensure we are delivering first class service Lead on N2O WGC Office administration, including day to day running of the office, meeting and greeting clients, booking meeting rooms and managing the communal office space. Requirements At least two years of experience in a similar Event Management role; can demonstrate delivery of high levels of client service, ensuring client satisfaction and commercial success. Experience working in an agency or FMCG/Retail client environment. Strong stake holder relationship building skills, inspires trust and confidence and can provide a credible and valuable point of view Excellent communication and time management skills with the ability to multitask and prioritise conflicting deadlines and work across multiple fast-moving projects. High level of IT literacy (MS Office, in particular, Excel), including the ability to analyse data, use spreadsheets and produce reports. Able to work collaboratively across teams. A self starter with a can do attitude UK driving license and use of a car to travel to client sites Flexibility to work on site between 7am and 4pm 3/4 days a week Benefits Salary £30-35k gross per annum Hybrid working opportunities 23 days annual leave plus bank holidays increasing each completed year to 30 Annual Flex buy/ sell holiday scheme Life Assurance Employee Assistance and Wellbeing Programmes Digital 24/7 GP Service available from Day 1 Free private medical and dental  healthcare after 2 years of service. Salary Sacrifice pension/ cycle to work and car lease schemes Season Ticket Loans. Retail Discount Scheme
Welwyn Garden City, UK
£30,000/year
Indeed
Content Experience Manager
Team: **E -- Commerce** Ref.: **VN998** Type: **Permanent** Location: **Hatfield** **Content Experience Manager** **Contract type:**Permanent **Location:**Hatfield (Hybrid working -- 3 days in the office) **Level:** Manager **About us** Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value. We're **Ocado Retail** , a market-leading, joint venture between Ocado Group and M\&S and the world's largest dedicated online supermarket **ocado.com** . Not only is Ocado.com the only place to shop a full range of M\&S food online, it's also the home to the widest online supermarket range in the UK and champion of small, independent brands. We're also the brains behind **Zoom by Ocado**, our same-day grocery delivery service. **About the team and the role** We want to make the shopping experience for our customers as simple, smart and inspiring as possible, whilst hitting commercial goals. As a Content Experience Manager, you will be responsible for the management, coordination and implementation of the defined onsite content strategy, delivering the content plan for each part of the site, ensuring enhancements to the customer journey to drive brand enhancements and deliver commercial results. This role ensures we are utilising content to inspire customers and allow them to shop smarter, whilst keeping shopping simple and protecting our retail media revenue. **What you'll do** * Commercially leverage content to drive sales, utilising new features delivered through OSP and identifying areas of the site to prioritise for content creation * Own the delivery of content for Ocado.com across multiple teams, ensuring a seamless journey for customers across product categories and across campaigns to optimise sales and customer experience. * Drive innovation and provide inspiration for our customers through continually thinking through new ways to shop that drive conversion and sales, looking for new ways to inspire customers through content. * Building strong relationships with internal teams as well as key suppliers, including M\&S, to utilise supplier knowledge and help to identify upcoming category and mission trends to generate content. * Evaluate and react to competitors' content initiatives. * Drive forward with insight into the metrics of success and tracking of impact of content, including clear input into CRO testing plan to continually test and learn. * Build and drive forward continuous improvement in overall content strategy, including processes to source, manage and effectively maintain content on site. * While this role does not have a direct team, the role would be required to matrix manage cross functionally across Creative, Commercial and Ecommerce to optimise both the customer experience and media opportunities. **Who you are** * You will be an experienced leader, with experience in an online or e-commerce role, within a retail business. * You will have a deep understanding and experience of optimising customer journeys. * Customer focused, with a great commercial acumen and understanding. * Strong analytical and data skills. * Highly organised with a collaborative working style, able to influence at a senior leadership level. * Excellent communication skills and a good decision maker. * Strong market awareness of technologies and tools within the customer experience and content space. At Ocado Retail we're passionate about building careers and skills by giving people access to new and diverse opportunities. If you don't tick all the boxes above but have a curious mindset, a passion for learning and adaptable skills to bring to the role, we still want to hear from you! **What's in it for you** By joining Ocado Retail you'll have the chance to experience life at the world's largest online retailer, work with an amazing bunch of people who challenge what's possible each day, and grow your skills and career in online retail. If that's not enough to tempt you, you'll also get access to loads of great benefits to sweeten the deal. Here's a taste of what we offer: ***Health \& Wellbeing:*** Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. ***Spend \& Save:*** Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M\&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office. ***Never miss the moments that matter:***Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. **Our Hiring Process** Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you'll follow our standard hiring process -- one of our Talent Partners will talk you through this in an initial call. **Everyone's welcome** We're an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.
Hatfield, UK
Negotiable Salary
Workable
HAI Electrician
At Bridges we are more than Engineers. We are listed on the Sunday Times Top 100 Places to Work 2024. We are on the lookout for competent engineers for our HAI / ATEX division. As an already experienced CompEx Electrician, you will be able to demonstrate a wide range of knowledge and a desire to go the extra mile, ensuring the ability to answer our client's needs. You will enjoy speaking to clients in person and taking the initiative to get tasks done. This is an exciting opportunity for someone looking for an employer that promotes the advancement of their engineers careers. A business that will give you all the training required to be able to fulfill your tasks. Come and talk to us about what we could do together. The Role This is a field-based role. Company van and fuel card provided. Contracted to 40hrs per week Monday to Friday. Paid hourly, with overtime paid and travel time paid door to door. Primary duties will include: Project installation ATEX inspections ATEX report creation Fault diagnosis and rectification. Who we are As a team we shape and support engineering and construction for our clients who in turn touch the daily lives of millions of people across the UK. We have a large diverse team of talented Safe & Happy People, combining their strengths and ambition to bring innovation and evolution which ensures Sustainability for all stakeholders. Across our key sectors – Water, Power, Energy and Aggregates, and supported through our regional office network supported by our manufacturing hub located in the heart of Somerset which forms part of our 60,000ft head office complex – we deliver diverse and interesting projects and programmes throughout UK infrastructure. Our projects range in value from £5k to £15m, taking the role of Principal Contractor and Principal Designer on various schemes, and supporting our valued Tier 1 contractor clients in a subcontractor and off-site manufacturing capacity. Requirements Essential ECS card CompEx EX01 – 04 18th Edition Wiring Regulations Full UK driving licence Good client engagement and communication skills Fit for work medical. Desirable City & Gilds 2391 or 2394/5 Inspection & Testing qualified EUSR PASMA / IPAF / Confined Space Industrial and/or panel wiring experience. Experience within water, construction, or industrial industries. Benefits BENEFITS OF WORKING FOR BRIDGES RoSPA Gold Medal winner, Bridges - is an excellent company to work for and a great place to develop your career. Our goal is to exceed the very highest standards and ensure our people work in a culture of health, safety and well-being. We are currently holders of the Armed Forces Covenant Silver Award, which reinforces our commitment to supporting the armed forces community. We are a family-run business with a friendly and welcoming culture, and we are dedicated to helping our employees learn, develop, and achieve success - along with us and throughout their careers.   Bridges also offers an excellent benefits package: Competitive salaries Health cash plan with Healthshield Standard Life Pension Scheme - 5% company contribution Life Assurance Scheme Employee Discount Scheme Bike 2 Work scheme Training and development opportunities Employee referral scheme - £1,000 if you successfully introduce someone Employee recognition schemes Enhanced Maternity and Paternity pay   When you join us, you’ll be part of our exciting journey. Wherever your journey begins with us, through mutual engagement, we’ll make sure you are supported and invested in. We believe in ‘team bridges’ and leadership at all levels with our guiding principles: Safe People, Happy People, Sustainable Business. Come and be part of our team! Bridges is an equal-opportunity employer and is committed to ensuring equality and diversity within the workplace.
Cardiff, UK
Negotiable Salary
Workable
Russian Interpreter Translator Required in Sheffield
Description: Are you looking for a Russian Interpreter and Translator job in Sheffield? Do you want flexible hours with competitive rates? We are urgently recruiting for freelance Russian interpreters and Translators based in Sheffield to work within various settings such as the NHS, Local Authorities, Police, Probation and other public and private organisations. Established in 2001, Language Empire provides professional interpreting and translation services to the public and private sectors across the UK. We have been offering our services in the UK for over 20 years, covering hundreds of basic languages and dialects across the UK. If you can speak one or more foreign languages and would like a crucial role involving politics, business, health care and public service, this could be the role for you! We are currently recruiting for: Face-to-Face Interpreters Telephone Interpreters Video Interpreters Translators Please note this is a self-employed position The Job Interpreting involves listening to, understanding and memorizing content in the original ‘source’ language, then reproducing the speech into the ‘target’ language with 100% accuracy. You will: Interpret for people using legal, health and local government services Check the non-English speakers understanding after each sentence Conference, consecutive and public service interpreting Dealing with highly confidential information Liaise between the service user and service provider Requirements Requirements Fluent in English and another language All applicants must have the right to work in the UK You must be aged 21 or over Formal qualifications such as: Diploma in Public Service Interpreting (DPSI) Community Interpreting NRPSI, CIOL, ITI registered is advantageous Degree in Translation/Interpreting/Languages Any other interpreting related qualification Benefits Benefits Flexible working to fit around your schedule Work from the comfort of your own home Be your own boss Ongoing help and support from our dedicated in-house team Continuous professional development and support Once your registration has been approved, you will be contacted for any job opportunities in and around your locality.
Sheffield, UK
Negotiable Salary
Workable
Digital Consulting Lead
Digital Consulting Project Lead About the Role We are looking for a Consulting Lead with a background in digital marketing to join our fast-growing consulting team based in London. As a Consulting Lead you will manage the end to end delivery of our client projects, and as a result will build strong relationships with many of our big name clients. You will supervise a team of highly skilled Digital Analytics Consultants and will be accountable for delivery: understanding the customer’s needs, responding to client questions, sensitive to the impact of all deliverables, respectful of deadlines and able to clearly articulate fifty-five’s value proposition. About the Company Part of the Brandtech Group, fifty-five is a data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, Singapore, Milan, Geneva, Shenzhen, Taipei, New York and Shanghai, fifty-five is a certified Google Partner company and was named by Deloitte as one of the fastest-growing tech firms in Europe, thanks to its unique technology approach combining talent with software and service expertise. Responsibilities Reporting to the Consulting Manager, you will be responsible for the following: Analysis and consulting: Ability to analyse needs, propose solutions in a systematic, clear and realistic way and implement a structured approach. Project management in terms of planning, internal management, customer relations, deadline and risk management, quality control of deliverables and profitability Sectorial expertise: Global understanding of customer issues and ability to propose solutions adapted to an industry (consumer goods, retail, travel, etc.) Digital expertise: Ability to analyse and optimize digital activities: media buying, e-business, on-site customer experience, etc. Relevant Experience Master's degree (business, engineering) or equivalent diploma Ability to work in an international environment Experience of managing a small team Excellent communication, both oral and written, able to build strong personal connections with senior clients, commercial spirit Good understanding of digital and data technologies Strong experience in project management or in digital marketing within structures such as consulting firms, publishers of Business Intelligence, advertisers or pure players. If this sounds like you, please get in touch! We look forward to meeting you. In return, we are pleased to offer you the following benefits: Being part of a multicultural, dynamic and fast-growing team Continuous (and certified) training on the digital ecosystem and technologies (initial training for all new employees, followed by recurring training sessions) Phone allowance Private medical coverage through AXA Transport for London travel card allowance - covering 50% of zone 1-2 allowance The flexibility to work remotely for part of the week (2 days in office) 25 days holiday per year, in addition to UK bank and public holidays Company pension plan Company-sponsored sporting and social activities Monthly Codecademy subscription - reimbursable upon completion of chosen training path Cycle to Work scheme Weekly socials and monthly team building activities Breakfasts and snacks fifty-five encourages diversity and is committed to guaranteeing equal treatment of all applications, regardless of gender, age, origin, sexual orientation, state of health or political or religious opinion.
London, UK
Negotiable Salary
Indeed
Contact Centre Team Manager
Join our journey to create a new experience for the National Lottery and help us to power change for the greater good. ABOUT US: We are Allwyn UK, part of the Allwyn Entertainment Group -- a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024. We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK's most inclusive organisations --where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in- a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes. ROLE PURPOSE: * To deliver exceptional customer service to all Allwyn customer and retailers, through effective performance management, coaching and development of a contact centre team ROLE RESPONSIBILITIES: * Ensure all agreed departmental KPIs and GAMCOM requirements are achieved, resulting in an optimum level of service being delivered at all times. * Ensure all people related tasks are completed as documented in company procedures e.g. PDP Reviews, administration of the absence process, health and safety requirements. * Monitor the team's real time adherence to predefined work schedules, investigating and resolving variance as necessary, including attendance, shrinkage, and productivity (where dedicated real time management is not available). * Undertake performance management for each member of the team, develop Personal Development Plans (PDPs), jointly identify and secure appropriate learning, coaching and training opportunities aligned to the individual's preferred learning style and provide performance feedback in line with defined standards. Consistently manage all performance shortfalls. * Manage and improve the performance of operational processes and working practices. KEY MEASURES OF SUCCESS: * Manages/supervises the daily management \& acts as an expert in a customer contact related discipline. * Has strong knowledge of TNL products with a view of being a subject matter expert to agents \& colleagues. * Solves complex problems when they arise whilst being innovative in their approach. * Understands customers needs \& is able to manage/diffuse tense or difficult customer situations. * The ability to make decisions guided by functional support. * To demonstrate success in managing \& improving absence within a contact centre * Review \& improve AHT (Average Handling Time) within your team. * Shows accountability in managing \& closing complaints within Internal timeframes. KEY SKILLS AND EXPERIENCE: * Proven People Management experience * Experience of leading a team within a customer service environment * Ability to use Microsoft Office Applications · Knowledge of CRM solutions e.g. SAP/Gem Suite * Experience in analysing \& using data to support development \& performance of Contact Centre Agents. OUR GOAL IS TO CREATE ONE OF THE UK'S MOST INCLUSIVE ORGANISATIONS -- WHERE PEOPLE CAN BRING THE BEST OF THEMSELVES, TO DO THEIR BEST WORK, EVERY DAY, FOR THE BENEFIT OF GOOD CAUSES. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. **Benefits** * 26 days paid leave (plus bank holidays) * Annual bonus scheme * 2 x Life Days * 4 x Salary of Life Insurance * Pension: we'll match your contribution up to 8.5% * Single Private Health Cover * £500 Wellness Allowance * Income Protection * Enhanced parental leave (maternity and paternity) * Eye Care, Dental and Cycle To Work schemes
Watford, UK
Negotiable Salary
Indeed
Band 8a - Project Manager-Pathology Demand Management, Procurement
We are seeking a dynamic and experienced Project Manager to lead the strategic development and operational delivery of Demand Management initiatives within the Trusts Pathology Contracts and Pathology Business Unit. This role is focused on improving the quality, efficiency, and clinical appropriateness of test ordering across primary and secondary care. The post holder will work collaboratively across multiple sites, engaging clinicians, service managers, commissioners, and laboratory staff to reduce unwarranted variation, standardise test ordering practices, and implement evidence-based strategies that improve patient care and resource use. This position plays a key part in supporting national priorities such as GIRFT (Getting It Right First Time), pathology network transformation, ensuring services are sustainable, clinically effective, and aligned with best practice. With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion. Lead the design, planning, delivery, and evaluation of pathology demand management projects in line with national best practice and Trust objectives. Develop and maintain robust project documentation, including project initiation documents, risk registers, Gantt charts, and status reports. Monitor progress against project milestones and ensure timely delivery of key outcomes. Lead and manage multiple pathology-related projects, from initiation to completion, ensuring all objectives are met on time, within budget, and to the desired quality standards. Develop detailed project plans, including resource allocation, timelines, and risk management strategies. Coordinate cross-functional teams to ensure project goals are achieved, fostering collaboration between clinical, operational, and technical teams.
Watford, UK
Negotiable Salary
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